Laura Bramfitt

We have just returned home from a magical 3 night fun packed holiday in Disney Land Paris As a single parent and not speaking any French I felt a little nervous flying with my 3 young children, the youngest also has Down Syndrome and needs a little extra help but booking with Laura, all my worries and little niggles disappeared. Laura kept in touch from the beginning to the end of the trip and was only a text away if I needed her. She checked us in for our flights both ways, booked the seats and organised hotel transfers, she also gave us tips and tricks to make our stay at Disney extra special. The hotel was perfect for us as! Laura knew exactly what I was looking for, after many chats it became obvious Laura knew me well and what would suit us, and she got it spot on. My children have had a wonderful time and we have made beautiful memories for which I am extremely grateful for. Laura planned everything perfectly and took away all my stress. I cant wait to plan our next trip.

Laura was fantastic from start to finish when helping us book our family holiday to Turkey. She took the time to really understand our needs, asking about our budget, what we were looking for, and our previous holiday experiences before recommending a hotel that was absolutely perfect for both our family and my parents-in-law. Everything was arranged seamlessly, from the booking process through to check-in, and the whole trip ran incredibly smoothly. Her knowledge, attention to detail, and personal approach took all the stress out of holiday planning. I would highly recommend Laura to anyone looking for exceptional travel advice and service.

Booking our holiday with Laura was a great experience from start to finish. She was really understanding of what we wanted from our holiday after asking all the right questions. Laura sent over some amazing holiday choices and after I changed my mind a few times on location she managed to find our perfect holiday. Laura was really organised and checked in with us before we went, whilst we were there and after we got home. The experience was great and we will definitely be booking our next holiday with Laura soon.

A huge thank you to Laura for helping us book yet another amazing holiday! This was our second holiday we've booked with her and once again she absolutely nailed it. Our trip to Protaras, Cyprus was perfect from start to finish, and we came home with the most incredible memories. Laura always makes the whole booking process so easy and finds exactly what we are looking for. We wouldn't book with anyone else and are already working together to book our next holiday! Highly recommend Laura if you want a stress-free holiday with fantastic service.

Laura was absolutely fabulous! I asked her to plan an itinerary in South Africa based on wanting to travel the garden route and go on safari. Laura planned everything for us, within budget, and made tweaks to the original schedule based on some feedback I'd gathered off others. Laura made the whole process super easy and slick. Everything was loaded into an app for easy access, all we had to do was turn up at the right place on the right day - everything else was already done for us! Laura had contacted all our hotels ahead of our visit and left cute notes, which was a really nice touch. I contacted Laura to let her know we were staying at one of the locations an extra night and she rang ahead to let the original hotel know. Nothing was too much for her and I really appreciate all her help, careful planning and knowledge on the best areas to stay. I will 100% be using Laura again to plan another trip for us... we just have to wait until our newborn is a little older before we can explore more of the world.

Very pleased with the service of my TC, Laura - she was extremely efficient, very friendly and easy to talk to

A huge thank you to Laura Bramfitt at Travel Counsellors for booking our holiday to Ibiza! From start to finish, she was so thorough, kept us updated every step of the way, and made the whole process completely stress-free. It was such a lovely surprise to receive a thoughtful goodie bag and a handwritten postcard thanking us too – such a personal touch that really shows how much she cares about her clients. We really appreciate everything you’ve done, Laura, and wouldn’t hesitate to recommend you to anyone looking to book their next holiday. Thank you again Best regards

From looking too booking, Laura was extremely helpful, looked up all the info she could on the hotels she suggested to me, very informative, very polite and patient ( because I’m not the best with technology) she helped me through the booking app, and explained were to find payments when needed, will definitely be in touch with Laura again.

Laura was super helpful and understood what we needed for our family holiday. Providing the reviews and the detail of location of hotels (whether they were remote or not) was something you wouldn’t get from booking a holiday on line.

Our holiday was absolutely flawless from start to finish. The itinerary was perfect. The seamless logistics took all the stress out of our trip, allowing us to simply relax and enjoy every moment. We couldn’t have asked for a better experience and will definitely be booking again. Laura ensured that the experience was personable and adapted to a changing landscape, ensuring our last minute destination change was completed with no additional stress. 100% recommend. I look forward to booking my honeymoon with Laura.

Laura was brilliant when booking our trip to Disneyland Paris! I had no clue how to best go about it when looking myself, so I was so glad for Laura’s help! No question was too much trouble, and Laura even looked into allergies for me as my son had a tree nut allergy. Really friendly and approachable to deal with too.

Laura was excellent, found us a few options that all fitted our needs at a great price.

I’m the most indecisive person, and Laura was amazing giving me different options. She has helped us book perfect holiday.

Laura was amazing from start to finish when organising our Caribbean Cruise - checking in with us before, during and after the holiday for a real personalised service. She lives and breathes holidays and goes the extra mile to ensure you have the best time possible. She genuinely wants you to have a great holiday and her enthusiasm is infectious! Booking through an operator also give you total peace of mind and takes away the hassle. Would totally recommend Laura!

Laura was so helpful and responsive, she made the whole booking experience easy and enjoyable.

You are always professional and nothing is ever too much. I'm looking forward to booking my next get away with you!

Laura is excellent! She goes the extra mile and is genuinely invested in ensuring you have the best possible holiday. She is detail orientated so you can be assured that you are in safe hands. She is friendly, warm and personable. A joy to deal with. 10/10!

Laura provided a brilliant, stress free experience from start to finish and her attention to detail was above and beyond. The kids loved their little luggage tag gifts and the welcome note at the hotel was lovely.