Lisa Petursdottir
I'm based in
Portsmouth
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Welcome, and thank you for visiting.
You’ve arrived at a place where precision, creativity, and attention to detail are not added extras, but the standard.
With over 19 years’ experience specialising in high-net-worth client management, my career has been firmly rooted in the bespoke, luxury and MICE sectors. I work with discerning individuals and organisations who require seamless support across VIP travel, assisted access, complex logistics and operational delivery, often in fast-paced, high-pressure environments where discretion and reliability are essential.
As a Director and Gold-standard, award-winning Travel Counsellor, I manage a carefully curated portfolio of international private clients alongside corporate travel programmes for businesses across the UK, the Netherlands and the United States. My background spans operations, logistics, sales and marketing, allowing me to anticipate challenges, solve problems quickly and deliver consistently exceptional outcomes.
Through my partnership with Travel Counsellors - the UK’s most awarded travel organisation - my clients benefit from full financial protection, 24/7/365 support, and access to highly competitive fares and exclusive products supported by a collective buying power of over £1 billion.
From discreet weekend escapes and complex multi-destination itineraries to private aviation, round-the-world cruises, bespoke corporate fares, group travel and conference events, every arrangement is handled with meticulous care and absolute professionalism.
I am known for offering a concierge-level service that is both highly personal and refreshingly rare within the travel industry. I work best with clients who value trust, continuity and expert guidance - and I take great pride in building long-term relationships based on exactly that.
Whether you are an individual or a business seeking a trusted travel partner, I would be delighted to speak with you.
Lisa Petursdottir
Reviews
What my customers say
Lisa is the absolute best.
Adrianna Irvine
London
04/05/2026
Great first experience!
Parag Khandelwal
London
07/04/2026
I have always had a first class service!
Ari Zaphiriou Zarifi
London
30/03/2026
SO EASY AND REASSURING AND LOVELY X
Lucinda Syson
London
06/03/2026
Lisa is perfection personified.
Catherine Simpson
London
28/01/2026
Lisa is extremely helpful and easy to deal with
Christopher Noden
Portsmouth
28/01/2026
Responsive, helpful and efficient. I couldn’t ask for more.
Mike Kermer
London
10/12/2025
Lisa is just the best for communicating quotes and delivering travel
Kate Lenahan
London
20/11/2025
Super Efficient Pleasure to work with
Rachel Wickens
Henley-On-Thames
19/11/2025
Lisa is just the best. Nothing is too much trouble, you feel you might be her only client but yet know this is far from the case!
Elizabeth Irvine
London
13/11/2025
So efficient and helpful
Frances Jackson
London
01/10/2025
Lisa was really responsive and super-efficient
Tim Lebus
London
24/09/2025
Lisa is so charming! She is efficient, engaging, practical, capable and above all - FUN!
Kathy Lette
London
06/08/2025
Lisa is the most helpful agent that we know. She is very knowledgeable about many holiday areas we have wished to visit including Antigua , the Seychelles, Vietnam, Italy and Tenerife. If by any chance she doesn't know of a hotel we are considering she has a host of colleagues that she can rely on. So her advice has been brilliant and on the only occasion we were left stranded, she emerged from a dinner party and arranged "life saving" accommodation.
Annie Sellar
Edinburgh
16/07/2025
Extremely smooth and friendly service - highly recommended!
Jaryd McCavana
London
08/07/2025
I tried doing this my self but got into a bit of a mess. Then a friend suggested Lisa at TC and it all went very smoothly. Very happy.
Terry McCaughey
London
30/06/2025
Lisa never fails to deliver and always on time. She has patience in bucket loads. So easy to deal with. So professional. Goes above and beyond and we would be totally lost without her
Ian Simpson
London
26/06/2025
Lisa is always on hand as required with the most detailed and adaptable information we could ever ask for. Lisa's knowledge is exceptional and is really helpful when we are making what is often quite swift decisions for urgent trips where it's helpful to have some local knowledge. A fantastic support to the business as always - thank you Lisa!
Cleo Whelan
Portsmouth
10/06/2025
I was recommended to Lisa and have recommended her to friends too. We are all extremely happy with the expert care and knowledge she provides. She also rescued us when we were stranded due to flight cancellations. We could not have managed without her.
Juliet Moss
London
28/04/2025
Lisa, is very efficient has charm, patience, I know if I was lost and ran into Lisa she would put me on the right track.
Margaret Christmas
London
24/04/2025
Friendly, very helpful, and very efficient, also understanding.
Richard Clark
Portsmouth
30/03/2025
Great and prompt service!
Martin Young
London
29/01/2025
Lisa is always helpful in finding the best options available. Great service each time.
David Van Walt
Haslemere
31/10/2024
Lisa is extraordinary. Nothing is too much trouble while making me feel I am her only client. Unique. The best.
Adrianna Irvine
London
21/10/2024
Lisa is great!
Ruth Nade
London
16/10/2024
Lisa has served us well for over 20 years
Frank Smith
London
07/10/2024
As ever a totally professional and proactive service from Lisa
Vincent Van Walt
Guildford
19/09/2024
Lisa is highly efficient, very dependable as well as being a cheerful friend at the end of a phone. We have had one disaster when our flights were cancelled and we were stuck in Tenerife. Lisa was wonderful and came up trumps despite being in the middle of a dinner party!
Robin Sellar
Edinburgh
12/09/2024
Lisa is a gift from the travel god Hermes :0)
Rod Neale
Portsmouth
11/09/2024
Even if there was a score of 1 million it wouldn’t be enough to highlight the efforts that Lisa gives. No one could deliver and go above and beyond what she does
Cathy Simpson
London
22/07/2024
Constructive, supportive and faultless
Michael Doble
London
14/07/2024
Lisa has a very professional approach to her work and deals with any queries efficiently.
Maria Chaborel
Crawley
12/07/2024
Great service & even checkin in for us. Would definitely recommend
Tracy Gordon
Portsmouth
19/05/2024
Absolute travel angel! Don’t know what we’d do without Lisa!
Alisha Motion
London
18/04/2024
Lisa is the Michael Jordan of travel counselling!
Hugo Moreira
Portsmouth
21/03/2024
Lisa is a miracle to me... her response time is unmatched. She always looks after me and has even contacted me from her holidays, not only to inform me that my flight got cancelled but offering alternatives and booking those! I feel incredibly grateful for having met her and cannot recommend Lisa enough
G Bran
London
18/03/2024
Lisa is always accessible, polite and efficient. What more could I ask for? Excellent and I will pass her details on to friends. Now we just have to have a good holiday!
Gilly Corstorphine
Edinburgh
29/02/2024
Lisa at Travel Counsellors was recommended to me by an existing client and I have been so impressed by the service! Very efficient, friendly and helpful. Thank you very much!
Frances Jackson
London
29/02/2024
Superb. Efficient, Professional but friendly. Clearly very competent and experienced with great attention to detail .
Richard Clark
Portsmouth
24/01/2024
Amazing service. Lisa is by far the worlds best travel person. Thank you!
Laurie Feig
Los Angeles
24/10/2023
It really is the best service I’ve been missing a travel consultant so had a kind of fantasy what it might be like. Lisa exceeded that. Superb.
Elizabeth Irvine
London
29/08/2023
Lisa was so prompt in responding with our flight plans and changes. The whole process was excellent and stress free
Juliet Moss
London
07/07/2023
We have been relying on Lisa for around 10 years for both business and personal travel advice / bookings. In that time she has been absolutely superb. We never use any other agents for our very frequent long haul journeys. We could not recommend her more strongly!!
Barry Drake
Malaga, Spain
29/06/2023
Great service and advice
John Edwards
London
19/06/2023
My travel requirements were quite challenging on this latest trip and Lisa worked hard on our behalf to make sure that everything was in place including reservations of hotels which fell outside the normal scope of what they can offer for Botswana
Vincent Van Walt
Hampshire
03/02/2023
Lisa is well informed, very responsive and is committed to offering the most cost effective solutions to our travel needs, or to mention she is most pleasant to deal with. A five star experience for me all around.
Richard Horowitz
Los Angeles
24/01/2023
10/10
Simon T
Los Angeles
24/01/2023
You were recommended to me by some friends who were also your clients. They were absolutely right in their recommendation. You have been very helful with any questions I have had, so I can definitely also recommend you to my friends :-)
Gerda Ehlers
Malaga
12/01/2023
Travel Counsellors have been a delight to work with, they make my life so much easier!
Deniz Oguz
London
08/11/2022
Lisa was perfection. Attentive, accurate, efficient and professional. Based on my first experience with Lisa, I will be making only one call when I need to travel. For a person with a busy life the one thing I don't have is brain space and time. Lisa gave me both back while also proving in delivered terms that she is incredible value for money. x
Roddy Neale
Portsmouth
02/09/2022
The services was precise, agile and efficient. I highly recommend Lisa's services.
Marcos Barbosa
London
23/08/2022
Lisa is always reliable, efficient and goes the extra mile to ensure your travel plans and holidays are perfect.
Janet Lott
London
02/08/2022
Lisa is brilliant, highly efficient
R Sellar
Edinburgh
28/07/2022
Lisa has added value to my travel experience. She was able to expedite my tickets is a timely manner and kept me apprised of any changes or delays. I will ONLY use Lisa from now on!!!
M Garlin
Los Angeles
11/07/2022
I was very pleased with the immediate service I received and expect to use it over the coming years Ari
Ari Zaphiriou-Zarifi
London
25/05/2022
Really very nice service, I would choose this agency again as many times as necessary. Thank you so much
Adriana Ortiz
Reykjavik
13/05/2022
Lisa is awesome and I’ve had a good time feeling confident in my travel.
Penny Ford
Frankfurt
19/04/2022
Lisa is by far the best travel agent I have used in last 30 years. These are very rough times to find a good price and she did it. Fast and efficient.
Laurie F
Los Angeles
11/04/2022
Lisa always gives excellent advice and service and has done for all my family for many years
Frank Smith
London
29/03/2022
Lisa Petursdottir always goes the extra mile to find the best options to fit your travel requirements. Provides a comprehensive and efficient service and it is always a pleasure to talk with her.
Peter Floyd
London
24/03/2022
Extremely helpful and easy to contact
Gillian Williams
Brighton
16/03/2022
Lisa is the best travel consultant. She is professional, quick to respond, friendly, always has excellent suggestions and we wouldn’t use anyone else.
Rosemary Nethercot
London
02/03/2022
We have been using Lisa as our travel rep for the last 10 years for business and pleasure and she has never let us down
Felix Mclymont
London
18/02/2022
Lisa Petursdottir was absolutely amazing and so helpful. I would definitely recommend my friends and family to book their travel flights with her. Thank you for the great service
Serg Zengin
Reykjavik, Iceland
16/02/2022
Excellent service. Fast and efficient.
Elizabeth Crow
Edinburgh
04/02/2022
Great service
Martyn Hurst
London
25/01/2022
Best travel service I have ever received.
Devang Patel
Portsmouth
17/01/2022
Efficient, professional and highly recommended
Vincent van Praag
Hampshire
17/01/2022
Amazingly attentive and helpful. Also quick.
Michael Cripps
London
12/01/2022
Lisa always goes above and beyond and is super responsive
Greg Lisman
London
17/12/2021
I've known Lisa for years. She's terrific and I have successfully recommended her to several friends.
Michael Fletcher
London
23/11/2021
Lisa is incredible! Not only does she respond in no time, she is patient, looks for the best solutions respecting your very interest and does this in the most professional way. Working with Lisa made me understand three things: - How poorly my own travel planning was - How much time and nerves she was able to save me - I will not book any trip without her expertise Excellent! Thank you Lisa
G Bran
London
10/11/2021
Lisa was so helpful
Hilary Cox
London
29/10/2021
10/10
Mary Mc Knight
USA
27/10/2021
Lisa is amazing and really supportive and I think she is the best agent I have used.
Tina Khosla
Manchester
19/10/2021
The Travel Counsellor I got she is amazing. She never changes. She is patient, her communication skills are excellent. I used her some years ago, she is still the same.! Wish all people can be like her when doing their jobs.
Simangele Msibi
London
18/10/2021
Always 100% service from Lisa Petursd, she follows her customers all the way
Gisli Arason
Portsmouth
30/09/2021
Lisa Petursdottir provides an excellent service on all aspects of travel requirements!
Nicholas White
London
27/09/2021
10/10
Andrew Hurst
London
14/09/2021
Lisa was very responsive and understood immediately what we were looking for. She made the whole booking process incredibly easy for us.
Georgina Stewart
London
13/09/2021
I have already recommended Lisa as she is fantastic
Lucy Nethercot
London
03/09/2021
Really appreciate Lisa's immediate response to whatsapps, and feel reassured when travelling
Nicola Allsop
Bath
31/08/2021
Serious release of stress for someone efficient to deal with holiday bookings, particularly at this time with so many covid regulations that are constantly changing.
Julie Jordan
London
27/08/2021
Fabulous service ... the best move that I have ever made ... zero hassle
Kasia Saleh
Manchester
16/08/2021
Lisa is great!
Philip Soar
London
12/08/2021
Lisa has been great. 10/10
William Lisman
Washington DC
02/08/2021
Lisa is very professional, super reliable and goes beyond to assist with everything regarding our trip. I’ve used her before and I will again, she’s simply amazing. Top service!
Sandra Peturs
Reykjavik, Iceland
26/07/2021
Lisa is indispensable and I think that says it all!!
Cathy Simpson
London
20/07/2021
Can I award more than 10? Lisa always goes way beyond what would be regarded as exceptional service.
Barry Drake
Malaga
19/07/2021
I have always been so satisfied from with the service I receive from Lisa. And where I can send recommendations along to her.
Preeti Mistry
Miami
28/06/2021
10/10
Olivia Hanrahan-Soar
London
23/06/2021
Lisa is a star! She is professional, knows her stuff and immensely experienced and helpful....and patient ! We do recommend her every time we can....
Keith Nethercot
London
24/05/2021
Very quick and helpful. Thank you
John Mayoh
Manchester
18/05/2021
10/10
Martin Young
London
18/03/2020
10/10
Helgi Palsson
Reykjavik, Iceland
18/03/2020
10/10
Paris Toon
Phenix, USA
18/03/2020
Impeccable service from Lisa!
Gillian White
London
17/01/2020
Fantastic personal service from Lisa as always. Never experienced such phenomenal professionalism from any travel agent before. Never pushy and extremely patient. Always the best price given.
Catherine Simpson
London
11/01/2020
I am very happy with the service provided by Lisa, she made my booking much easier and my needs were made. Thanks.
Cynthia Nkambule
London
17/12/2019
10/10
Richard Loates
London
17/12/2019
Lisa has been my personal travel consultant for many years. She always goes the extra mile to find me the best connections, prices and hotels for my long haul business travel , cruises and personalized adventurous holidays. If ever a problem occurs she is always available at the other end of a phone to sort the issue out. She has been superb throughout and invaluable! I wouldn't use anyone else!
Barry Drake
Spain
05/12/2019
I received very professional and prompt advice from Lisa. Unfortunately my need for travel service is very limited, but I can definitely recommend her to anybody that may need assistance. 10/10.
Gerda Ehlers
Malaga, Spain
03/12/2019
Warm, wonderful, knowledgeable, dependable, sooooo hardworking, always there in a pinch, always gets the best for her clients, no problem too big or too small for her to handle. The only agent we have used for many years.... and will do for many more to come...
Lea Hanrahan-Soar
London
18/10/2019
Lisa is always very pleasant to work with and quick to respond.
Peter Dunsford
Exeter
16/05/2019
10/10
Kastriot Murati
London
14/05/2019
Lisa provides a great service; faultless!
Nick White
London
09/05/2019
My inquiry and later booking was handled in a very speedy manner and with extreme professionalism, happily return as a customer of Lisa
Elsa Peturs
Reykjavik, Iceland
23/04/2019
Lisa is very good indeed
Philip Soar
London
23/04/2019
Lisa is brilliant!
Barry Drake
Malaga, Spain
23/04/2019
Lisa is just AMAZING!! I couldn't imagine booking a holiday without her. She goes above and beyond to make sure every detail you requested is covered! Have been booking with her for years and will continue for many more!
Honney Murati
London
23/04/2019
Lisa is the utmost professional who is caring, efficient and knowledgeable. Completely reliable and trustworthy. 10/10.
Catherine Simpson
London
02/03/2019
Additional offers
More destinations to enjoy
Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
Start planning with me
Let me inspire you
Stay inspired with my insider tips, hidden gems, and dream-worthy itineraries until you're ready to make them real
You're all set
I’ll be in touch soon to share personalised recommendations, exclusive offers, and a few travel secrets worth dreaming about.
Lisa Petursdottir