Lisa Pocock

This is the second time Lisa has helped us plan a “Once in a lifetime holiday”, and again Lisa’s knowledge and experience has been second to none. Lisa has taken our requirements and helped us build a package that ticks all the boxes and minimised the total cost of the holiday, even if that means we have not been able to book some elements directly via Lisa. This demonstrates her desire to provide the highest level of customer service. Thanks Lisa, not doubt you’ll be hearing from us again when we need your help for our next big trip.

We have used Lisa Pocock multiple times and will continue to do so. We have 2 weeks in China booked for next year and there will be more after that. She is great and I have recommended to many people who have also used Lisa

Lisa is the most patient and helpful person who genuinely cares about getting you exactly what you want in a holiday, she always goes the extra mile and nothing is ever too much trouble. Highly recommend and I wouldn’t go to anyone else.

Lisa has been excellent, dealing with everything regarding my cruise and parking. Having recently lost my husband, life is quite stressful but she has alleviated any stress regarding the booking of my cruise. As a Level 8 Google Reviewer, I do not hand out 5⭐️s without good cause and I would definitely give Lisa 5⭐️s.

Lisa is always very accommodating and pulls out all the stops to give us a selection of holidays that fit our criteria.

My cousin recommended Lisa to us for our 25th anniversary trip, and I can totally see why. She’s been fantastic to work with. I have a pretty busy schedule, but she was always so flexible about talking whenever it worked for me. She went above and beyond to make sure everything is coming together perfectly for our big milestone. It’s such a relief to have someone so reliable handling all the details. We’re really looking forward to the trip

Lisa is kind and very helpful.

We explained to Lisa what we were looking for and she gave us a few options to look at, they were just what we asked for. Lisa is very professional and we would definitely recommend her.

Lisa is outstanding in her level of customer service. She answers all my queries promptly & efficiently , frequently working long hours to resolve any questions that I have. I can highly recommend Lisa to anyone needing travel information, advice & reservations.

Lisa is always a pleasure to book a holiday through and she knows what we like and always get it right for us.

Very helpful easy to deal with and the biggest pull is word of mouth from a family member who have been using her for years.

I have been booking holidays with Lisa P since 2017. I would never use anyone else, I do not even trust myself. I found myself and my children in a VERY STICKY situation at the airport, Lisa sorted out and I am forever grateful for that.

We have used Lisa for at least our last 4 or 5 holidays and she has been brilliant! Nothing is too much trouble and she always goes the extra mile to check that all our requirements are met so we have the most relaxed holiday! She takes all the stress out of organising and would definitely recommend thanks Lisa!

Lisa goes above and beyond, she takes all the possible stress out of planning and I know that everything will be in place for me to enjoy my time away. And if anything did go wrong I know she would be on the other end of the phone to help with anything needed. She makes every step effortless and has a vast amount of recommendations to add something extra if wanted. I don’t think I could plan a trip without her now.

Lisa was amazing sorting out my birthday celebration holiday & will definitely be using her again

Preparing for immigration has been an incredibly stressful time, and when our travel plans were scuppered by current affairs we turned to Lisa for help, having experienced her absolutely wizardry when travel plans went awry in the past. She has been absolutely phenomenal and it's taken such a huge weight off my shoulder knowing our flights have been managed by her, and having the reassurance of her being in our corner if we face any problems on the day. We also received a 'good luck' card with our travel pack, and the personalised touch was such a lovely addition. I would wholeheartedly recommend Lisa to anyone!

No hesitation in contacting Lisa to help with travel arrangements. Excellent, professional service. Prompt response to travel request

Nothing too much trouble. We changed our mind on Several occasions and Lisa looked at every option we threw at her. We even got options from Lisa over weekends and late in evening. Absolutely brilliant service.

Lisa is reliable & efficient & has a very positive & warm way of communicating

Lisa is amazing. Nothing is too much trouble. I have recommended her to a number of my friends who have declared they will only ever use Lisa in the future as they have been very happy with her services

I am delighted to write this recommendation for Lisa Pocock who has consistently provided exceptional service and expertise in planning unforgettable travel experiences. Her professionalism, attention to detail, and dedication to customer satisfaction have made every trip I have booked with them seamless and truly enjoyable. From the very first consultation, Lisa took the time to understand my preferences, needs, and expectations, ensuring that every aspect of my trip was tailored to perfection. Whether it was booking flights, securing luxurious accommodations, arranging guided tours, or even offering invaluable travel tips, their expertise and commitment to excellence were evident every step of the way. One of the standout qualities of Lisa is their ability to handle unexpected challenges with efficiency and grace. On a recent trip, a last-minute flight cancellation could have disrupted my entire itinerary. Her proactive approach and dedication to client satisfaction truly set them apart. Beyond her organizational skills, Lisa brings a personal touch to travel planning, making every journey special. Their passion for travel, deep industry knowledge, and strong network of connections ensure that clients receive exclusive recommendations and experiences that go beyond the typical tourist attractions. I wholeheartedly recommend Lisa Pocock and the Travel Counsellors to anyone seeking a knowledgeable, reliable, and customer-focused travel professional. Whether you are planning a business trip, a family vacation, or a once-in-a-lifetime adventure, you can trust that you will be in the best hands.

She found exactly what I asked for

Lisa always goes above and beyond to ensure we have a fantastic holiday. We would highly recommend her.

Lisa is an absolute legend. She is always very patient and always comes up with the goods!

Lisa is phenomenal and takes great care to create the best experiences for you. The level of detail and support is out of this world!!! Lisa is the best!!

Nothing is too much for Lisa to help make the dream trip reality, and goes above and beyond to sort out any issues that might arise and out of her control.

Without a doubt a great experience as always with Lisa

Lisa has been absolutely fantastic and we definitely use her again for all our holiday needs.

I’ve know Lisa for 40 years. She’s booked holidays for me before. This holiday to Greece is very, very special and the work Lisa put in for every detail has been mind blowing. Over the years I’ve recommended Lisa and Travel Counsellor’s and I will continue to do so.

Amazing service . Love Lisa x