Hi I’m Lisa your local travel expert. Thank you for visiting my website—I’d love the opportunity to chat about your holiday plans or upcoming travel ideas. I can also arrange business travel so can assist with any corporate arrangements you may need. I have arranged several overseas weddings in places such as Croatia , The Italian lakes,Venice,Cyprus,Greece as well as renewal of vows in the Caribbean and onboard a cruise ship . I also specialise in honeymoons and tailor make bespoke itineraries to fit your needs . Surprise bookings for gifts for a loved one be it a short UK break , a trip to New York or a week in the sun are something I do a lot of and are becoming increasingly popular for Christmas or birthday gifts . Who does not love the gift of travel !
Travel is a real passion of mine. I’ve been fortunate enough to visit many destinations and still have plenty on my “to do” list! I approach every booking with the same enthusiasm and care as if it were my own because I truly believe every trip is something to look forward to.
Building strong relationships with my clients is incredibly important to me. I take the time to understand your individual needs and preferences so I can tailor the perfect trip for you. The kind feedback and testimonials I receive mean a great deal and reflect the personal service I strive to provide.
With over 30 years of experience in the travel industry, I genuinely love what I do. I offer flexible availability and am happy to speak with you during evenings or weekends if that suits you better.
My service doesn’t stop once your trip is booked. I’m here for you every step of the way—even while you’re away—giving you peace of mind, reassurance and support whenever you need it, alongside our 24 hour travel Counsellor Duty office backup for clients needing assistance in resort .
When you contact me, you’ll always speak directly to me—no call centres or automated systems—just a personal, dedicated service you can rely on.
I’m proud to be part of Travel Counsellors, an award-winning company with an excellent reputation and outstanding customer feedback. Your booking is fully protected, giving you complete peace of mind.
I pride myself on delivering a friendly, personal service and going the extra mile to make your experience seamless and stress-free. Planning your holiday should be exciting, not overwhelming—I’m here to guide you with expert advice, destination insights, and practical information so you can travel with confidence.
I’d love to help turn your travel plans into reality and take care of all the details for you. Please get in touch to discuss your travel needs be it leisure or business . I love forward to speaking with you ,
My customer stories
Sent by Nadine Gorgone
Biggleswade , Bedfordshire 31/03/2026
I have been booking holidays with Lisa P since 2017. I would never use anyone else, I do not even trust myself. I found myself and my children in a VERY STICKY situation at the airport, Lisa sorted out and I am forever grateful for that.
Sent by Rebecca Hall
Micklefield 29/03/2026
We have used Lisa for at least our last 4 or 5 holidays and she has been brilliant! Nothing is too much trouble and she always goes the extra mile to check that all our requirements are met so we have the most relaxed holiday! She takes all the stress out of organising and would definitely recommend thanks Lisa!
Sent by Bethany Franklin
Leicestershire 28/03/2026
Lisa goes above and beyond, she takes all the possible stress out of planning and I know that everything will be in place for me to enjoy my time away. And if anything did go wrong I know she would be on the other end of the phone to help with anything needed. She makes every step effortless and has a vast amount of recommendations to add something extra if wanted. I don’t think I could plan a trip without her now.
Sent by Debbie Bannister
Lincolnshire 27/03/2026
Lisa was amazing sorting out my birthday celebration holiday & will definitely be using her again
Sent by Alexander Sellers
Beeston Nottinghamshire 27/03/2026
Preparing for immigration has been an incredibly stressful time, and when our travel plans were scuppered by current affairs we turned to Lisa for help, having experienced her absolutely wizardry when travel plans went awry in the past. She has been absolutely phenomenal and it's taken such a huge weight off my shoulder knowing our flights have been managed by her, and having the reassurance of her being in our corner if we face any problems on the day. We also received a 'good luck' card with our travel pack, and the personalised touch was such a lovely addition. I would wholeheartedly recommend Lisa to anyone!
Sent by Judith Pilbrow
Market Rasen 26/03/2025
No hesitation in contacting Lisa to help with travel arrangements. Excellent, professional service. Prompt response to travel request
Sent by Anthony Gash
Lincolnshire 26/03/2025
Nothing too much trouble. We changed our mind on Several occasions and Lisa looked at every option we threw at her. We even got options from Lisa over weekends and late in evening. Absolutely brilliant service.
Sent by Elizabeth Daley
Leeds 02/03/2025
Lisa is reliable & efficient & has a very positive & warm way of communicating
Sent by Carol Sharp
Sheffield 28/02/2025
Lisa is amazing. Nothing is too much trouble. I have recommended her to a number of my friends who have declared they will only ever use Lisa in the future as they have been very happy with her services
Sent by David Cook
Lincoln 20/02/2025
I am delighted to write this recommendation for Lisa Pocock who has consistently provided exceptional service and expertise in planning unforgettable travel experiences. Her professionalism, attention to detail, and dedication to customer satisfaction have made every trip I have booked with them seamless and truly enjoyable. From the very first consultation, Lisa took the time to understand my preferences, needs, and expectations, ensuring that every aspect of my trip was tailored to perfection. Whether it was booking flights, securing luxurious accommodations, arranging guided tours, or even offering invaluable travel tips, their expertise and commitment to excellence were evident every step of the way. One of the standout qualities of Lisa is their ability to handle unexpected challenges with efficiency and grace. On a recent trip, a last-minute flight cancellation could have disrupted my entire itinerary. Her proactive approach and dedication to client satisfaction truly set them apart. Beyond her organizational skills, Lisa brings a personal touch to travel planning, making every journey special. Their passion for travel, deep industry knowledge, and strong network of connections ensure that clients receive exclusive recommendations and experiences that go beyond the typical tourist attractions. I wholeheartedly recommend Lisa Pocock and the Travel Counsellors to anyone seeking a knowledgeable, reliable, and customer-focused travel professional. Whether you are planning a business trip, a family vacation, or a once-in-a-lifetime adventure, you can trust that you will be in the best hands.
Sent by Rachel Limb
Lincoln 20/02/2025
She found exactly what I asked for
Sent by Harry Robson
Lincoln 19/01/2025
Lisa always goes above and beyond to ensure we have a fantastic holiday. We would highly recommend her.
Sent by Karl Bostock
Oakham 13/01/2025
Lisa is an absolute legend. She is always very patient and always comes up with the goods!
Sent by Elaine Wheeler
Metheringham 11/01/2025
Lisa is phenomenal and takes great care to create the best experiences for you. The level of detail and support is out of this world!!! Lisa is the best!!
Sent by Mo Babkir
Rotherham 11/01/2025
Nothing is too much for Lisa to help make the dream trip reality, and goes above and beyond to sort out any issues that might arise and out of her control.
Sent by Christine Wright
Lincolnshire 10/01/2025
Without a doubt a great experience as always with Lisa
Sent by Samantha Mori
Wantage 10/01/2025
Lisa has been absolutely fantastic and we definitely use her again for all our holiday needs.
Sent by Ninotschka Ketel
Stockport 11/11/2024
I’ve know Lisa for 40 years. She’s booked holidays for me before. This holiday to Greece is very, very special and the work Lisa put in for every detail has been mind blowing. Over the years I’ve recommended Lisa and Travel Counsellor’s and I will continue to do so.
Sent by Sheena Ambler
Sleaford 11/11/2024
Amazing service . Love Lisa x
Sent by sabby Mckechnie
Lincolnshire 25/07/2024
Lisa has booked many, many trips for us. Short trips and long haul. We would not trust anyone else to book our holidays.
Sent by Baljinder Garlo
Bedfordshire 25/07/2024
I heard about Lisa through a friend who had previously said she was very good at what she does. I was able to speak to her and tell her exactly what I wanted. She found the perfect holiday for me and my husband. She's very good at what she does, very welcoming and approachable she reassured us. I would use Lisa again. I'm very grateful I've met her. 10 out of 10.
Sent by Janet Owen
Wales 25/06/2024
What an Amazing Varied Holiday arranged by Lisa Pocock and Travel Counsellors. The Travel included Cambodia, Japan, China and finished in Greece. This was quite a complex holiday and together with another couple we wished to make our 60th birthday memorable - which Lisa certainly did. It was a very varied holiday including 11 flights - upgrading when financially viable - early morning arrivals were met with the foresight to book the hotel the previous evening so that we could have an immediate check in. The hotels were all centrally located and the standard of our tours unprecedented. Travel Counsellors were excellent, however our agent Lisa was in the premiere league - she really was outstanding
Date of experience: 14 April 2024
Sent by Matthew Barker
North Yorkshire 31/05/2024
Once again , Lisa did an amazing job , she is my ‘go to’ person every time I want to book a holiday
Sent by Amanda Gray
Metheringham 30/05/2024
I always recommend Lisa as she does an absolutely fantastic job of finding the perfect holiday for us. She’s also the kindest most lovely lady and perfect at doing her job xx
Sent by Ian Mcgowan
Lincoln 29/05/2024
Always brilliant support and professionalism. Hence why we keep coming back. Thank you Lisa.
Sent by Maria Gorgone
Northampton 29/05/2024
Lisa is exceptional at her job, I completely trust her with everything. She's always pleasant and friendly and nothing is too hard for her to sort out or find
Sent by Danielle Whiteley
Selby 18/05/2024
Lisa always goes above and beyond to make sure that our holiday is perfect. Nothing is too much trouble and no detail is missed! There’s nobody better to book our special trips with. Thank you Lisa!
Sent by Alan Wood
Hull 18/05/2024
Never had anything but excellent service
Sent by Paula Batchelor
Dunston 02/04/2024
I constantly recommend Lisa.. She has and is amazing at sorting out our travel plans, and nothing is ever to much trouble.. Superstar rating!
Sent by Wendy Watson
Lancashire 02/04/2024
Lisa is so easy to deal with. Very professional and goes above and beyond to ensure my holidays are perfect. I wouldn’t use anyone else to book my holidays and would not hesitate in recommending her to anyone
Sent by Andrea Jessop
Barnsley 29/03/2024
Lisa was amazing made the booking experience so easy and enjoyable, best service I have ever used highly recommend.
Sent by Michelle Lee
Lincolnshire 13/03/2024
Lisa has been great. First time using her but she came on recommendation. She is very easy to talk to and nothing has been too much trouble. She came up with a good starting point itinerary and was more than happy to tweak it to accommodate our wishes. She’s taken the stress out of booking an exciting adventure.
Sent by Benjamin Rodgers
Dorset 12/03/2024
Really good and helpful, replied quick and answered all questions
Sent by Lindsey Baxendale
Oldham 12/03/2024
She is amazing - so efficient , friendly and really helpful. I completely trust her with booking my holidays .
Sent by Sarah Flaherty
Newark 29/01/2024
Lisa came recommended from two people I know and went above and beyond to help us sort out group booking. Wouldn’t hesitate to recommend her to others
Sent by Victoria Colbourne
Derbyshire 29/01/2024
Lisa was friendly, knowledgeable and went out of her way to help with my never ending questions! I feel reassured to know that I can contact her should I need anything. 100% recommend.
Sent by Mark Wade
Hebden Bridge 21/11/2023
Just the best!!
Sent by Edward Sellers
Lincolnshire 16/11/2023
Very professional and friendly service. Lisa took the time to understand everything we required and her communication and patience were both exemplary. Very highly recommended.
Sent by Sarah El Khatim
Boston 13/11/2023
Lisa is an amazing travel counsellor. She is an absolute asset to your company. Very warm, caring and will go the extra mile (several miles) to ensure her clients are looked after and happy with their choices/decisions about their holidays. My extended family and I have used her services for over 7 years. We book at least 2 holidays a year with her, and she has always looked after us exceptionally. She is a bench mark for; care, consistency, diligence and client service.
Sent by Rachel Bradshaw
Metheringham 13/11/2023
Absolutely excellent responsive and flexible TC we are very grateful for working with our budget and answering all queries and changes - really recommend Lisa - thanks so much
Sent by Kathyrn farr
Hull 18/04/2023
Lisa has been really helpful took the stress out of searching for a specific holiday especially as I’m travelling alone
Sent by Kathyrn farr
Hull 18/04/2023
Lisa has been really helpful took the stress out of searching for a specific holiday especially as I’m travelling alone
Sent by Judith Pilbrow
Lincoln 08/12/2022
An efficient, friendly and personal service. Careful note had been made re my travel needs and the resulting agreed travel itinerary works extremely well. I have no hesitation in recommending.
Sent by Christine Searby
Lincolnshire 01/12/2022
I would and do recommend Lisa I have every confidence in her advice and she goes above and beyond to help always a phone call away home or abroad
Sent by Elaine Wheeler
Lincolnshire 28/11/2022
Lisa has been so patient with working out the best break for me. The ease of having someone support me and think of all the possibilities has been amazing. Added to that I now have my entire itinerary on an app...so convenient! Thank you to Lisa and her wonderful service.
Sent by Elizabeth Daley
Leeds 28/11/2022
Lisa Pocock is so helpful &efficient. Thanks Lisa!
Sent by Robert Hill
Lincoln 01/09/2022
Excellent service, thanks Lisa
Sent by Emma Maher
Lincolnshire 22/08/2022
Fantastic personal service, friendly and gets you exactly what you want! I’ve recommended her already
Sent by David Cook
Lincoln 22/08/2022
Lisa Pocock is simply 5*****. Total professional and nothing is too much trouble. Highly recommended
Sent by Eamon Hogan
Lincolnshire 14/08/2022
Really pleasant experience. Lisa allowed us to explore the several options provided and ensured that all destinations had positive ratings and matched our expectations.
Sent by Linda Seabourne
Lincoln 04/07/2022
Lisa couldn't be more helpful, she's always there with help and advice, she's absolutely amazing !
Sent by Graham Line
Lincoln 04/07/2022
Lisa is helpful thorough and really a pleasure to talk to
Sent by Amanda Gray
Metheringham 09/06/2022
Nothing is too much trouble for Lisa. She is professional and has always gone her best to arrange a perfect t holiday for us! I highly recommend her service.
Sent by Wendy Watson
Manchester 07/06/2022
I have always found Lisa to be excellent at her job. Lisa has booked some big holidays for us including our honeymoon and special birthdays. She gets a feel of what we want and then comes up with suggestions of what she think fits the bill and every time she has been spot on. She is friendly, courteous, helpful and above all professional and goes above and beyond to make sure every tiny detail of our holiday is perfect. I would never go with anyone else to book my holidays now.
Sent by Samantha Parkin
Lincoln 07/06/2022
Well where do I start, Lisa you have so much passion and care. You help your customers like they are part of your family . Nothing is too much trouble for this reason I will never book through anyone else as we trust you . Thank you
Sent by Christine Searby
Lincolnshire 15/04/2022
10 + Would reccomend Lisa to everyone I know Fantastic Service and she does everything in her Power to accommodate what you personally require of your Holiday Checking up when you arrive at your hotel to see if every is what we wanted Fantastic Lady Even remembers seat preference on plane
Sent by Catherine Redpath
Lincolnshire 29/03/2022
Lisa is exceptional. I simply would never book a trip or holiday with anyone else. Her attention to detail and care for her clients is unequalled.
Sent by Lee Tracey
Manchester 29/03/2022
From the 1st time I got in touch with Lisa her response and knowledge was brilliant, I gave her our requirements she came up trumps with what looks like a very good holiday can’t wait till July.
Sent by Amie Abbs
Norfolk 08/03/2022
Lisa coordinated our trip to Orlando within 24hrs of me asking her to look into it, due to the tight timescales of booking flights and accommodation. Lisa has previously booked our family trip to Singapore which was faultless. Fabulous customer service and highly recommended.
Sent by Sarah Matthews
Lincoln 06/03/2022
Lisa takes a genuine interest in your holiday plans and ensures every ones needs are met, from budget to accommodation. Lisa offers a five star service giving quality with out compromise. Lisa is also approachable to discuss any travel arrangements, nothing is too much trouble. One of a kind !
Sent by Stephen Roper
Lincoln 05/03/2022
Lisa, has done a first class job and she is very efficient. Excellent service.
Sent by Ruth Keillar
Lincolnshire 16/11/2021
Always excellent service from Lisa. She goes above and beyond to ensure that her customers are looked after like VIPs.
Sent by Keith Parker
Metheringham 11/11/2021
Excellent service in difficult times
Sent by Anna Moody
Metheringham 05/11/2021
It was an amazing experience, all the stress of sorting the complexities of my holiday were taken from me and dealt with so efficiently and timely. I have already been telling people this is what they need to do - speak to Lisa!
Sent by Kate Edwards
Doncaster 05/11/2021
I recommend Lisa to everyone. Even random people I meet on holiday! Can it fault her dedication, support and professionalism
Sent by Laura Kirby
Hull 27/10/2021
Lisa has always been absolutely superb in booking our holidays. She is always on hand to make any changes and goes above and beyond! Always available to book last minute trips and puts her all into finding the best holidays suited to us. Thank you Lisa! X
Sent by Karl Bostock
Rutland 23/10/2021
Lisa is a superstar and she takes all the hassle out of organising trips. Thank you
Sent by Kuok NG
Manchester 23/10/2021
Lisa went above and beyond to help arrange my trip to Macau:, Due to the present covid situation everything was very complicated but she helped me navigate it all. I’m so grateful!
Sent by Matthew Laws
Metheringham 27/09/2019
Excellent in every way. Thanks
Sent by Susan Sheldon
Morpeth 27/09/2019
Lisa is just amazing at her job. It's so much better than going in to travel agents and sitting for ages looking at hols. So much better looking at what lisa sends you in the comfort of your own home with a glass of wine or cup of tea. Lisa always goes over and beyond to get the perfect holidays for your needs. She is a credit to your company. I have used her for the past 3 years now and will be using her again and again. Thank you lisa. X
Sent by Sheian Walker
Metheringham 27/09/2019
Very helpful and friendly service
Sent by Ronald Sherman
Selby North Yorkshire 27/09/2019
Lisa offered a special service.Nothing was too much trouble for her.An excellent travel advisor.
Sent by Bronwen Robson
Lincoln 26/09/2019
I have used Lisa for work and personal use and have recommended her to so many people. She goes out of her way to provide exactly what you ask for or as near as possible. She is always at hand to sort issues out when we are away. She knows exactly what i like and is very patient. with us as we can be quite fussy. Lisa does a fantastic job and i wouldn't book with anyone else.
Sent by David Cook
Lincoln 26/09/2019
Lisa Pocock is an ultimate professional
Sent by Heather Smith
Selby 26/09/2019
Lisa KNOWS her clients and this shows in her choices.
Sent by Karl Bostock
Lincolnshire 24/09/2019
I have used Lisa on a number of accessions and she has been excellent every time. Not everything has run smoothly (nothing to do with Lisa) but she has solved problems immediately! I constantly recommend her to friends.
Sent by Nina Ketel
Cheshire 24/09/2019
Over the years I’ve asked Lisa to look for a number of holidays for me. As a family we also like to travel to France. On these occasions Lisa has managed to locate the best hotels as we leave the port usually finding us a good hotel a few hours drive south and then finding a good hotel in port ready for our trip home again. 5 years ago I took my young children as they were then to London for the 60th Anniversary Route Bus weekend. Lisa managed to find me an affordable, safe hotel on a high floor. I remember when we arrived in London we went shopping so hadn’t booked into our hotel - I’d messaged Lisa who un-be-known to me was at a wedding asking was there a cut off time to check in - she said don’t panic and booked us in meaning we could carry on having fun in London before heading to our hotel. Over the years I’ve recommended Lisa to friends and colleagues and they are also equally as impressed. Lisa, keep up the good work and my friend and I are really looking forward to our holiday next spring. Best wishes, Nina
Sent by Edyta McMahon
Stockport,Cheshire 05/04/2019
We’ve presented Lisa with yet another challenge and as usual she’s embraced it and provided us with the top quality service together with friendliness, dedication and a personal approach. I can’t recommend Lisa enough.
Sent by Gillian Pay
Lincolnshire 02/04/2019
Very professional and quick response to any query’s and requests . Already recommended to a couple of friends
Sent by Beverley Tomblin
Lincoln 25/03/2019
An excellent service, nothing was too much trouble no matter how many times I changed my mind! Would definitely recommend Lisa.
Sent by R Omer
Lincolnshire 22/03/2019
Lisa was very helpful and attentive, she has managed to find suitable flights, will definitely use her services again, thank you so much Lisa.
Sent by Elizabeth Garden
Aberdeen 20/03/2019
Lisa offers a very quick, efficient and comprehensive service, giving very good advice and information.
Sent by Helen Thompson
Lincoln 19/03/2019
Lisa Pocock is just amazing, she searches for the perfect holidays for our family, her attention to detail is truly brilliant and she always gets our holidays within our budget! We cant thank lisa enough for all the work she puts in and we wouldnt want to book our travel arrangments with anyone else, Thanks so much
Sent by Shaun Cass
Lincoln 10/02/2019
Lisa is always so helpful and nothing is ever too much trouble
Sent by Wendy Watson
Lancashire 10/02/2019
Lisa has the patience of a saint (and needs it with me as I can be very blonde at times!) She always take the time to find me the perfect holiday and goes through every detail with me to make sure it is just right. I have already recommended her to a couple of my work colleagues and would have no hesitation in doing so again.
Sent by Sarah Case
Lincoln 27/01/2019
Lisa is so helpful and patient with us always changing our minds. She won't stop until she has found the perfect holiday for you. Third time we have used Lisa and have never been disappointed..
Sent by M Smith
Sheffield 21/06/2018
A great service with quick responses.
Sent by Samantha Parkins
Lincoln 21/06/2018
Lisa we trust you and that means a great deal , thank you
Sent by Diane O'Keeffe
Lincoln 07/11/2017
Lisa is readily available for any queries we have. Always cheerful, knowledgeable, professional, ready to listen and help us to create the holiday we were dreaming of. Lisa showed understanding for any difficulties we had and nothing was too much trouble. We look forward to Lisa's continued support with confidence both prior to, during and after our trip. We will definitely recommend her and Travel Counsellors and be in touch in the future. Thank you Lisa.
Sent by Alan McFarlane
France 07/11/2017
Lisa is always excellent. It is as if she is always with you on any trip if you have problems. She seems to work 24/7 and gets to know her client so well that she can easily and quickly tailor their trip. Also she fights to get back money for her clients after problems/ delays etc from operators etc..Over the years I have recommended her to many.
Sent by Linda Marks
Selby 07/06/2017
I have previously used Lisa for a holiday booking, alnd was so impressed which is why I have used her for this holiday booking. She made herself available out of hours, always pleasant and answered all my questions. I will definitely use her services again.
Sent by Emma Shipley
Lincoln 22/05/2017
A truly lovely lady. Very helpful and informative.. Makes you feel confident that she has all your needs and wants in hand. Very thoughtful. I have recommended her highly to family and friends.
Sent by Dominic Pearson
Dunston 29/04/2017
Lisa was brilliant, I've never used the Travel Counsellor service before and she was great. Lisa asked me where we were looking to go on holiday and she emailed me over several places to go, all looked great but eventually we decided where we wanted to go. 10/10
Sent by Gemma Fogg
Lincoln 29/04/2017
I had no idea where I wanted to go on holiday, but Lisa has been so patient with me, listened to what my main things were to have from the holiday and has advised me without being over opinionated. At times I thought I wouldn't find anywhere within my budget but Lisa found plenty of options for me to choose from, has made the process so easy for me and now I cannot wait to go away! I received a little card in the post to thank me for my booking (which was so sweet), but really it should be me sending Lisa a card to thank her for the booking and all her help and advice. Fantastic service from beginning to end.
Sent by Kate Edwards
Doncaster 13/02/2017
Lisa is an amazing lady, she treats you like a friend and is always able to give good suggestions and advice to make the trip that little bit special. I have recommended her numerous times to colleagues and friends and will continue to do so in the future.
Sent by M Babkir
Boston 09/02/2017
Lisa has been very helpful and kind in arranging our holiday, the second one we've booked through her. I'd definitely recommend her to my friends and family
Sent by Tanya Martyn
Lincoln 08/01/2017
Absolutely wonderful experience- very detailed answers to all my questions, excellent communication all the way through my booking, I would highly recommend Lisa to all of my friends- will be booking through Lisa again! Thanks for all your help.
Sent by Ian Cundy
Lincoln 09/12/2016
Can't do enough to get you what you want! Very professional.
Sent by Emma Cox
Metheringham (Lincoln) 16/11/2016
I've made a good few bookings with Lisa now and found that every booking has been made special by the little touches she does. It doesn't matter what time I text her there is always a reply whether early morning or late evening.. this is why I would never book with anyone else. Her understanding and patience is what makes her so special to me, my family and friends. No other holiday travel agent compares. Thank you once again Lisa for booking all my holidays.
Sent by Leanne Chancellor
Lincoln 21/09/2016
Lisa Pocock, is simply in one word - amazing! The customer service and communication I received from her is exceptional - which is why I have no hesitation in picking up the phone to her to book the company's travel arrangements - from flights, transfers to hotels.
Sent by J Cleland
Lincoln 03/08/2016
Totally efficient, friendly & helpful
Sent by Joanna Roberts
Bishops Stortford 27/04/2016
Lisa has made our holiday a great one, so well organised and came back with good rates and quickly. Will definitely book again!
Sent by David Hart
Lincoln 27/04/2016
Lisa has been most helpful and a pleasure to chat to whilst sorting out our holiday, we are looking forward to our break. Many thanks.
Sent by Catherine Trillo -Blanco
Bishops Stortford 27/04/2016
Fantastic support before and during our holidays - Lisa is the best!
Sent by Hellena Palmer
Doncaster 27/04/2016
We have just booked a trip to New York for later this year. Lisa took lots of time at the beginning of the search to understand our holiday expectations, family requirements, budget and flexibility and came up with several great options. To help us make an informed decision Lisa took the time to speak to her contacts and get some personal recommendations on particular hotels. When we came across a few problems Lisa worked extremely hard to find solutions, keeping us informed along the way, she understood how important the trip was and did everything she could to ensure we got the hotel and flights we required. We are all booked now for what will be a very special holiday. Thanks Lisa we couldn't have done it without you!
Sent by D Cook
Lincoln 18/08/2015
I gave Lisa Pocock a short time to arrange a last minute short break away for our wedding anniversary and she certainly exceeded our expectations, this is the second time Lisa has assisted us with our holiday arrangements and nothing is too much trouble. I would highly recommend Lisa and the Travel Counsellors to anyone looking to experience a wonderful holiday.
Sent by J Ferrett
Lincoln 08/07/2014
Lisa has been fantastic and has managed to find us the perfect family holiday that other travel agents couldn't.
Sent by Chloe Gray
Metheringham 08/07/2014
Lisa has been fantastic and very helpful! She would go above and beyond to make sure that she gives someone the perfect holiday!
Sent by J Glen
Wiltshire 02/07/2014
Fantastic professional service-the best I've ever had. Nothing was too much trouble covering every eventuality. Will use Lisa on every holiday now- she is a fabulous credit to your company-a big thank you.
Sent by Paul Dudgeon
Lincoln 10/05/2014
Lisa is a delightful and effervescent personality and clearly thrives on a challenge. We recently asked her to find us a 4-star adult only, all-inclusive holiday at a set price, with only 4 weeks notice. Within a couple of days she presented us with 3 excellent choices and we are now preparing to depart in 10 days time. Furthermore, she has since delivered all of the documentation to our home, so we have nothing else to do except pack our own bags (hmm, I wonder if she does that too? - just kidding). She has been brilliant and I already recommend her very highly to friends and family.
Sent by Julia Savage
King's Lynn 17/01/2014
Holiday booked and personalised in less than a day despite adding another couple to the request. Rapid response, attention to detail and all with such enthusiasm - how refreshing! Polite, efficient, speedy and friendly. Highly recommended.
Sent by Lindsey Tasker
Huddersfield 08/01/2014
Wow! Lisa is amazing at her job. I wanted help to plan a trip to East Coast America and didn't know where to start. Lisa has been fantastic arranging great flights, top quality hotels and all under the budget I was expecting. Nothing is too much trouble for Lisa, she even kept in regular contact regarding updates over the Christmas period. Her after sales service is amazing, she is genuinely concerned about the customer and helping them to have a fantastic time. I will definitely get Lisa's help in the future and will tell anybody that will listen what a great service she offers. Thank you Lisa!
Sent by Alan McFarlane
France 03/12/2013
I run my own International Recruitment and Sales Training company. For me Lisa is a "breath of fresh air". She defines what customer service is all about. We always judge a company on the people we deal with at the customer face and if your team is full of Lisa's then you should be a hell of good company. All my travel requests in the future will go via Lisa and of course have and will be recommending Lisa to all.
Sent by Kim Irving
Scarborough 10/08/2013
Lisa is totally amazing. She leaves no stone unturned in finding exactly what you want, no matter how short notice she is given! She crosses every t and dots every i, completely taking the stress out of holiday organising. It's Lisa every time for me and I can't sing her praises highly enough.
Sent by Mike Cunningham
Portsmouth 08/06/2013
Lisa is an amazingly helpful and friendly advisor. She left no stone unturned and worked within the remit I gave her. I must add I changed this frequently and she never complained once. I would not hesitate to recommend her to anyone and would definitely use her services again. Thank you Lisa.
Sent by Laura Coupe
Sleaford 01/05/2013
Lisa showed a huge amount of patience in helping me find a holiday. She asked very detailed questions about our requirements and was readily available to answer all queries. She spent time researching possible destinations and packages. She really delivered the personal touch.
Sent by Julia and Samuel Hastings
Glasgow 22/03/2013
Lisa is absolutely wonderful and has our deepest gratitude for looking after us so well. Three separate couples all travelling from different parts of U.K. must have been a nightmare for her but she came up trumps and is our very own star!
Sent by Chris Basiurski
London 21/03/2013
Lisa has just helped us arrange our slightly off the beaten track honeymoon and I think the best thing I can say is that she made the planning of our civil partnership a little less stressful. Not only was she incredibly helpful and professional, but she definitely went the extra mile in persevering when options were looking limited. She kept in regular and constant contact and was always on hand to help. Highly recommended.
Sent by Tom Russell
South Rauceby, Sleaford 13/03/2013
I have been very impressed by Lisa's professionalism, friendliness, willingness to help and ability to offer a range of options to consider. I would happily recommend her to anyone.
Sent by Lisa Wilson
Lincoln 16/02/2013
We would strongly recommend Lisa to anyone as her service is second to none, she is very friendly and approachable. Even though she is dealing with more than one client at a time, we both have felt that we are the only ones. Her local knowledge and contact have given us a great insight as to different options available.
Sent by Helen Thompson
Metheringham 14/02/2013
We booked our holiday with Lisa Pocock. It was a very personal and very professional service. Lisa was more than helpful and nothing too much trouble, I would highly recommend Lisa to anyone. Thank you Lisa, we look forward to our holiday.
Sent by Emily Deakin
Lincoln 13/02/2013
Firstly I would like to say a huge thank you to Lisa for organising our holiday. I have been rather fussy and demanding, and she has been nothing but overly patient and extremely helpful. My partner and I both lead very busy lives so searching for a holiday is not a priority for us. Lisa however, did all of the leg work, so all we had to do was sit back, relax and chose our favourite one! We are both very much looking forward to our holiday and feel confident that we will enjoy it thanks to Lisa's professionalism and hard work.
Sent by Karen Hewlett
Manchester 01/02/2013
Lisa has been fantastic! I couldn't have asked for better service. I have already recommended Lisa to my cousin. The rest of my family and friends will also be booking their holiday to my wedding with Lisa. Cant praise her enough!
Sent by Bruce Baxter
Plymouth 22/01/2013
Lisa has been extremely efficient and polite dealing with our booking. She is
both confident and competent but still maintains a friendly persona. We have been
impressed with her obvious knowledge and her efforts to pursue any further
information we required. We would not hesitate to use her services again.
Sent by Tracey Morgan
Leeds 11/01/2013
BRILLIANT! Lisa was recommended to me by a friend and she has been really great finding me a good value holiday. I felt Lisa really went the extra mile to find a holiday to suit me. With a warm friendly manner and fast efficient service, I will definitely use her in the future and will be recommending her to friends.
Sent by Emma Cox
Metheringham 20/11/2012
Lisa is fantastic! She listens, understands and sorts everything and more! I have my own business too and always recommend her when we discuss holidays! I will never book with anyone else again!!
Sent by Abby Houghton
Quadring 20/11/2012
Lisa has been fantastic with our holiday, trying to ensure we were going to get something we would remember! I can only say it's a huge shame due to circumstances I did not see coming that I have had to change this holiday but Lisa has managed to sort everything for me, down to changing flight names, dates and places. She hasn't only been a friendly and helpful Travel Counseller to me but she put all of our needs first, gave me options and has been there to help me with all these issues every day by text, call and email as if a friend also. If I ever need help with a holiday again i will know exactly where to come. Thank-you Lisa!
Sent by Vicki Goodwin
Metheringham Lincolnshire 18/10/2012
I cannot sing Lisa's praises strong enough, she is so friendly, professional and delivered all my documents promptly and in person, we will always use Lisa for any of our travel needs without hesitation and I have given so many of my friends her details, Nothing was too much trouble for her and she will go that extra mile for you, all I can say is thank you Lisa for all you did to make my Thailand trip a stress free and happy one. One of the other reassuring aspects with Lisa is that you could phone at anytime of day and she would always either be there or get back to you, Just a lovely easy to speak gentle person.
Sent by Margaret Mcloughlin
Leeds 13/10/2012
Just a quick note to say how very pleased we were with the service that Lisa provided. We were both very impressed with the accomadation, which was very spacious and clean. Lisa also contacted the hotel direct for us and sorted us out a room that was suitable for our needs. We will definitely be booking with her again and have recommended her to our friends. Margaret and Eileen.
Sent by Paul and Melanie Shuker
Selby 07/08/2012
We just wanted to say "Thank you" for all your hard work in planning our mini cruise to Bruges, to Celebrate our daughters 18th Birthday. It was perfect down to the last detail. The suprise Champagne and chocolates in the cabin were wonderful and made her feel so special. We won't hesitate to come back to you when we need to book our next holiday as we know we will be well looked after.
Sent by suzanne tatton
lincoln 02/08/2012
Lisa has recently organised my wedding abroad for next year and I would have no hesitation in recommending her to anyone. She was extremely professional and spent a lot of time researching various locations for me until we found exactly what I wanted. Nothing was too much trouble for her and she kept me informed constantly throughout the whole procedure. She took away all the pressure associated with wedding planning and in about a week we had booked and confirmed everything - the company itself seem extremely professional and everything lisa sorted out for me has already been confirmed in writing and sent to me in a complete wedding package brochure. Just brilliant.
Sent by Abigail Rogers
Lincoln 09/07/2012
Lisa left no stone unturned when searching for my perfect holiday, she put so much effort into everything, it completely took all the usual stress out of booking a holiday. I would highly recommend Lisa to book you the perfect holiday, to the perfect destination, for the perfect price. Thank you Lisa.
Sent by Ron Sherman
Selby N.Yorks 29/06/2012
Lisa is pleasant and approachable and gave an excellent and efficient service. She can be recommended.
Sent by Andrew Hilton
DUNSTON 28/06/2012
Thank you Lisa for all the arranging of our holiday. Very professional service I will be recommend you to others.
Sent by Diane Eshelby
Leeds 27/06/2012
Lisa was very pleasant and helpful. Making sure all my holiday needs were covered. It took a lot of the stress out of booking my holiday. I will definately be using her again and have recommended her to all my friends.
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Having just returned from a work visit to Morocco courtesy of the fantastic Moroccan tourist board, I would like to share my experiences with you.
We spent 4 nights in Morocco experiencing the chaotic and captivating city of Marrakech, the stunning beauty and tranquillity of the Atlas Mountains and the coastal resort of Essaouira. 3 very different experiences but a 3 centre holiday that is ver
I couldn't believe my luck when I was one of the few lucky Travel Counsellors to get a place to spend 2 nights on board the brand New Royal Caribbean Ship the Anthem of the Seas to be part of the Launch and naming ceremony celebrations. Having checked in online prior to arrival the boarding process couldn't have been simpler. On arrival at Southampton the Royal Caribbean staff were on stand by to
Having just returned from an educational visit to Florence on a 3 day city break courtesy of the fabulous tour operator Classic Collection - I can’t recommend it highly enough. We had the extra bonus of not just seeing the City in all its original glory but being able to experience a real sense of Christmas as all the streets and shop fronts were dressed up with Christmas decorations which the It
I travelled to Abu Dhabi in May. To say I was excited about staying at the Emirates Palace is putting it mildly! It is a 7 star hotel and it was easy to see why.
We flew with Ethiad Airlines from Heathrow overnight. The direct flight took seven hours. It was the first time I’d flown with Ethiad and I was extremely impressed. Nothing was too much trouble for the cabin crew. Free drinks were ava
If I'm totally honest Vegas was more of a destination that was on my husband’s wish list rather than mine HOWEVER that was before I actually went there!
We went in October and flew from Gatwick which took about 10 hours with Virgin Atlantic. We stayed overnight at the Hilton in Gatwick the night before and took advantage of the Twilight Check- in which was excellent – I would highly recommend
As one of the amazing perks of my job I was lucky enough to be given a place on an educational visit to Cancun. As a result I was able to experience first-hand what Mexico has to offer and to sample a few of the many hotels available.
Our trip began at Gatwick airport with an extremely quick and efficient check in via the BA self-service kiosks where I was able to print my boarding pass before
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
