A dream holiday with bespoke planning!!!! I have always designed my own holidays but decided to relinquish some control and put my trust in Louise. As a family we have some quite complex requirements and planning our trips had become a bit of a headache with so many variables to consider. I really didn't think someone else would be able to tick all of our boxes but Louise absolutely smashed it out of the park! It was a very last minute booking and we didn't really know where we wanted to go! We had a huge list of needs so the pressure was. Louise listened to everything we needed and never made us feel like it was too much, in fact she relished the challenge and was determined to find us a perfect holiday. She delivered a package that was a decent distance away, in an amazing location, perfect for families, catered for our complex allergies and had activities for my extremely active hubby. As avid and experienced travellers I did not expect to be so relaxed letting someone else take the reins. I would highly recommend Louise, she was genuinely as excited about planning our trip as we were to go and the support didn't end once it was all paid for. First class customer service and I can't wait to get Louise to plan our next trip 😃

I cannot recommend Louise highly enough. She organised our family trip to Doha and the experience was outstanding from start to finish. This holiday was a surprise Christmas gift for my husband and our two children. I wanted to move away from material presents and give something meaningful—an experience that would bring us together as a family. From our first conversation, Louise completely understood this and approached the booking with warmth, care and professionalism. I had a clear budget, and Louise worked to it realistically, ensuring nothing felt compromised. Her attention to detail meant the money truly worked hard for us, and the overall quality of the holiday exceeded expectations. Louise loved that the trip was a surprise and shared my enthusiasm throughout. She was fully committed from beginning to end— keeping everything seamless, thoughtful and stress-free. She even printed and personally delivered our travel documents, which was such a personal touch to help the surprise. The reveal was magical and the trip itself was perfect. Doha was an inspired choice, the Hilton was exceptional and our suite had stunning views over The Pearl. Louise didn’t just book a holiday, she made the entire experience. If you are considering a trip and want someone who genuinely cares and delivers, I would not hesitate to recommend booking with Louise through Travel Counsellors for quality, reassurances and also, genuine enthusiasm throughout. Thank you Louise, from The Lycetts

Louise was absolutely fantastic from start to finish. From recommending the perfect package, to guiding us on where to go and what to do, she took care of everything. We genuinely didn’t have to think about a single detail — which is invaluable when you’re busy running a business. Her service was phenomenal and completely faultless. Louise followed up on every little detail, making sure we had all the information we needed and everything to hand well in advance. She even chased me when I hadn’t done what I was supposed to do — above and beyond doesn’t even cover it. Thank you, Louise, for creating such a special memory for us. We had an incredible time in Lapland and couldn’t have done it without you!