Lucy Thurston

Lucy provides friendly, fast and efficient communication. Takes all the stress out of booking

Travel Counsellor Lucy is very helpful , efficient , friendly and answers all questions thoroughly for out pending holiday and past trips. She is knowledgeable in all spheres of the travel and hotel world. Keep up the good work Lucy and team.

Swift to act and get things moving. Explained things clearly and what to expect over the coming months.

Very attentive and reassuring. Put up with all are changing of plans. Would thoroughly recommend Lucy’s advice and help to anyone wanting to book an holiday.

Lucy has taken all of the stress out of booking group friends’ holiday. She listened to all of our requests and delivered. I highly recommend getting Lucy’s help. All we need to do is travel to the destination and relax. Thank you Lucy x

A very professional agent and lovely to work with.

Lucy always responds very quickly and booked another wonderful cruise for us, finding good flights. Great communication by email, phone and Whatsapp. We value the complete service we get from Travel Counsellors. We only need to think about enjoying our holiday, safe in TC hands.

Lucy was super helpful, knowledgeable and lovely with it. We really appreciated the quick responses and taking a late call on a saturday evening to we could book to secure our flights! Thank you so much and can't wait for our trip!

Lucy was super helpful, knowledgeable and lovely with it. We really appreciated the quick responses and taking a late call on a saturday evening to we could book to secure our flights! Thank you so much and can't wait for our trip!

Lucy listened carefully to what we said we wanted in our holiday booking and found exactly the right thing for us. She has excellent customer service skills and her professionalism and experience inspires great confidence. Thank you!

Lucy has been really helpful and very patient with all the questions I’ve asked. I’m really looking forward to our holiday! Thank you Lucy for all of your help, it’s much appreciated.

Superb - the most efficient travel service I have ever used

Lucy is always at the end of the phone to sort any queries. She never minds how many times we change our mind about arrangements and does her absolute best to give us the exact holiday we asked for. We have full confidence in Lucy.

Personal service and attention to detail at its best

Super efficient friendly and reliable service! Lucy is great.

Lucy is a truly expert travel adviser She invariably finds the right option for us and responds very quickly. Very satisfied with the service she offers.

Lucy was lovely to work with - very efficient and flexible. I am very happy to recommend her in future

Super helpful, fast responses, took on board what we were asking!

Lucy is very efficient, provides bespoke holidays to fit requirements, and takes the time to alter things as necessary. I have used her services three times and would definitely recommend

Fantastic service. Nothing was too much to sort. Speedy response and a holiday that is tailored to our needs. You couldn't ask for more. Highly recommended.

Lucy @ travelcounsellors have always given a first class service and I expect I’m one difficult customer but you always deliver. Thank you.

Lucy is fab, she listens to what you want and puts it together, with recommendations for enhancements and helps you to get the best out of your plans. I wouldn't book anywhere else.

Lucy is brilliant at anticipating my every need both pre and during the visit. An absolute star!

Approached Lucy because we wanted to go to Paris (short notice - and not travel savvy) We wanted car pick up / flight / and nice hotel (Paris central) Lucy sorted all of this (including boarding passes) - this gave us a great holiday and great memories. Lucy also took our calls when we had a few questions - great personal service

Always so grateful for Lucy's help and guidance when booking our more adventurous holidays. We have had a great expereinces on the holidays Lucy has booked for us and would not have know to have tried the hotels recomended and booked by Lucy, which made our holiday. Looking forward to our next trip in March.

Lucy was recommended by a friend and she has provided a fantastic service so far and we feel looked after

Listens to our needs, always answers our queries quickly. All round great service.

Lucy is very patient and helpful at all times. We continue to use her always.

Lucy is excellent in every way as a travel consultant. She is responsive, attentive and thorough. Great working with her on our future travel.

Communication with Lucy was brilliant either by email or on the telephone She went out of her way to get us the flights and hotels that we wanted at the best price. We very much look forward to our holiday next year in Panama and Costa Rica thanks to Lucy’s careful planning.