Hi , I am Lyndsay your local Travel Counsellor based in Rainhill, Merseyside.
I live with my husband Garth and have lived in Rainhill all of my life, many of my close family and friends also live nearby.
I have worked in the travel industry for 25 years , 19 years spent working for a large high street agency and I then spent 4 years as a Regional Sales Manager for Britain’s number 1 cruise line P&O Cruises.
Running my own business and becoming a Travel Counsellor was the next chapter for me. Not only do we have amazing systems with access to the best suppliers and airlines in the industry, but we are also an award winning company and everything booked through me has full financial protection, so you know you have that personal touch, perfect holiday and that your money is also always safe when booking with me.I will give you my undivided attention and offer you personal one to one service. I am available at a time to suit your needs.
Holidays are all about making memories, I have been really lucky enough to experience some incredible destinations including The Caribbean, USA, Australia and New Zealand, Europe, Mexico and the Far East. I also love cruising having experienced 20 different cruises to various destinations around the globe.
My most memorable holiday was 4 years ago when I said ' I DO ' onboard the cruise ship Ventura. We had 60 friends and family share the most wonderful week together - It does not get much better than that !
I am extremely passionate about my job and take great pleasure in being able to help you make your travel memorable, pleasurable and completely hassle free. Creating memories for my lovely clients every day is what I love and pride myself on.
I look forward to speaking to you in the near future and arranging your dream getaway, helping you create memories to last a lifetime!
Lynds x
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Leslie Hughes
Rainhill 22/12/2022
Lyndsay was very professional and sorted everything out for my golf holiday. Checking everything and taking all the stress and worry away from me. Certainly all the many years in the travel industry has paid off ,I would not hesitate in contacting her for my next holiday.
Sent by Ross Humphrey
Hertfordshire 17/11/2022
Very professional, friendly, helpful and knowledgeable. Quick and easy process. Thank you Lyndsay
Sent by Marylin Waugh
St Helens 17/11/2022
Lyndsay could not have been more helpful. We discussed our requirements ,Lyndsay made helpful suggestions . Lyndsay promised a prompt response with regards to a price quote and followed with written paper work. We have been reassured by her actions. I have with confidence recommended Lyndsay to friends and family and know that they have used her services and been happy with the service that have recieved.
Sent by Marylin Waugh
St Helens 17/11/2022
Lyndsay could not have been more helpful. We discussed our requirements ,Lyndsay made helpful suggestions . Lyndsay promised a prompt response with regards to a price quote and followed with written paper work. We have been reassured by her actions. I have with confidence recommended Lyndsay to friends and family and know that they have used her services and been happy with the service that have recieved.
Sent by Helen Colley
Rainhill 17/11/2022
Lyndsay has been fabulous with booking all of my holidays & I wouldn’t use anyone else. Her service is fabulous from start to finish & her expertise & knowledge is amazing.
Sent by Marlene Pennington
St Helens 17/11/2022
Fantastic service and information regarding the holiday I booked
Sent by Andrea Sullivan
St Helens 17/11/2022
My manager has used Lyndsay in the past including arranging her wedding abroad. I have so far had an excellent, prompt and efficient experience with booking our family holiday for next year. All correspondents are replied to quickly, and she was able to find a holiday that matched our request perfectly.
Sent by Samantha Pennington
St Helens 17/11/2022
Love booking my holidays through Lynds and always fabulous.. she takes the stress out of finding the perfect break x
Sent by Stephen Money
Liverpool 17/11/2022
Lyndsay provided us with the exact holiday we wanted with the options we gave. We got a few choices as well which was nice rather than only one holiday. So far so good
Sent by Samantha Jordan
St Helens 17/11/2022
A friend recommended Lyndsay to me. Lyndsay was really efficient, she got back to me quickly after I first made contact. I gave her my holiday specification and she came back with a variety of options. I found the process stress free as Lyndsay explained everything to me and was always on hand to answer any questions I had.
Sent by Laura Gray
Southampton 17/11/2022
Another holiday booked through Lyndsay. Once again she went above and beyond in making sure everything was as we wanted. She is professional, approachable and I can honestly say I won't book another holiday through anyone else.
Thankyou Lyndsay!
Sent by Claire Bromiley
St Helens 17/11/2022
Lyndsay has been brilliant, she booked our family holiday in May half term to Tenerife which was all stress free and perfect from beginning to end. Now Lyndsay has also found us a holiday of a lifetime to las Vegas for a group of girls to celebrate our 40th birthdays, for these reasons I would and have already highly recommended Lyndsay to family and friends. Lyndsay takes the stress and time out of our busy schedules to find our perfect holidays, can’t thank her enough
Sent by Patricia Gillan
Whiston 17/11/2022
Lyndsay was very helpful, and knowledgable finding us just the holiday we wanted and taking all the stress out of booking our holiday, will certainly be recommending her to family and friends
Sent by Rebecca Marsh
St Helens 17/11/2022
Lindsay made my what I expected otherwise to be a super stressful experience booking a holiday as my child has additional needs, but she literally took care of it all! Found is so many options, took care of everything in no time at all! I will never book a holiday without her from now on! Thanks for everything
Sent by Sarah Mckenna
Liverpool 17/11/2022
Just booked 2 holidays with Lyndsay and she was so patient with my continual requests and queries. She replied so fast with so many quotes and nothing was too much for her She will be my first choice when booking holidays from now on x
Sent by Sharon Hughes
Rainhill 17/11/2022
Lyndsay will always be our first "go to" when booking a holiday. She takes all the pressure off and makes you look forward to your holiday rather than all the hassle of planning etc before. Our personal travel counsellor! Thank you x
Sent by Emma Gibb
Rainhill 17/11/2022
Lyndsay was so helpful and really quick to respond to my requests and somehow managed to get exactly what I wanted for the exact dates I wanted which other agents had not managed definitively use her again and 100% recommend
Sent by Rachel Rennison
St Helens 21/07/2022
I have just got back from what I can only describe as the most perfect long awaited holiday . Hotel was fabulous location and resort equally so.
Thanks so much for all of your help we wont be going anywhere else in the future we will be booking with you. You got this spot on !
Sent by Samantha Byrne
Rainhill 15/06/2022
Lyndsay has been so helpful with every aspect of our bookings and giving us reassurance. I do recommend her to our friends as she is so knowledgeable
Sent by Amanda Roberts
Rainhill 08/06/2022
Lyndsay was very helpful and knowledgeable. Great service
Sent by Rachael Rennison
St Helens 31/05/2022
Exceptional service, would highly recommend.
Sent by Susan Knowles
Bournemouth 28/04/2022
Lyndsay Hayes has been very helpful over the last two years in our efforts to book a cruise for our family . As our circumstances changed whilst trying to book this she has dealt very professionally and speedily with all our requests resulting with a fantastic cruise to look forward to. Thank you Lindsay for all the time, effort and commitment you have shown we couldn’t have done it without you .
Sent by Matthew Mccairn
Rainford 27/09/2021
Amazing. Lyndsay is super experienced when it comes to holidays and guaranteed to find you the perfect holiday at a great price :)
Sent by Kevin Cunningham
St Helens 20/08/2021
Speedy and friendly service just like the first time we booked with Lyndsay.
Sent by Susanne Thorp
Rainhill 20/08/2021
Lyndsay is amazing, so efficient and knowledgeable and we wouldn't use anyone else when booking our holidays.
Sent by Claire Lenton
Rainhill 17/08/2021
Lyndsay has a wealth of knowledge within the travel industry and does a fantastic job of tailoring the holiday you require to your needs.
Sent by Stewart Jordan
Rainhill 15/08/2021
If you’re looking for someone to take away the stress and headache out of booking your next family holiday, I can highly recommend Lyndsay Hayes from Travel Counsellors. Professional, easy to deal with and access to some great deals ??
Sent by Phil Summerford
Rainhill 06/08/2021
Outstanding service. Blown away with how easy it has been. Feel totally reassured. Thank you
Sent by Anna Hayes
St Helens 24/07/2021
We had such a great experience booking our 2022 holiday with Lyndsay. She dealt with our enquiry quickly and professionally and found us a fantastic deal with great flights. She drew on her experiences to give us great advice and now we can't wait for our first holiday as a family of 4!
The TC app is great too, so easy to make payments and access your holiday details.
Would absolutely recommend. Thanks so much! ????????
Sent by Jayne Hoather
Rainhill 24/07/2021
Excellent 5 ?? service from Lyndsay when booking our holiday to Tenerife next year. She’s super helpful and very knowledgable about the best places to stay. Would 100% recommend her.
Love the Travel Counsellors app too....so easy to find all your details in one place and be able to pay through it.
Sent by Charley Hudson
Prescot 24/07/2021
We have booked with Lyndsay for Easter 2022 to the Elba lanzarote. Lyndsay has been very professional, helpful and very patient with us!!!!!!! Lyndsay has found the exact holiday we wanted. Great service and we would definitely recommend and will be booking again soon. Thank you.
Sent by Lesley Mcnally
Rainhill 24/07/2021
Great service - Lyndsay is fantastic !
Sent by Gillian Hughes
Rainhill 19/07/2021
Lyndsay looked after our holiday from start to finish and helped us navigate through what was required for us to travel in the covid world. 10 out of 10 would highly recommend to all of my friends.
Sent by Gary Hoather
Rainhill 19/07/2021
Fantastic service, as always. We won’t use anyone else!
Sent by Victoria Liptrot
St Helens 19/07/2021
Lyndsay provided an excellent service, chasing up answers to all my questions for me to ensure she got the absolute best options for us
Sent by Angela Jordan
Rainhill 19/07/2021
Amazing service every time 10 out of 10.
Sent by Grace Denning
Rainhill 19/07/2021
Absolutely amazing service would 100% use again! Lyndsay helped me with every single detail of booking my first holiday. It was so easy and during covid I felt at ease knowing that Lyndsay would update me with any changes. Could not recommend enough, Thank you Lyndsay!!
