Mandy Ridley
My expertise
I'm based in
Newcastle
Looking for help with your business travel? Find out how I can help here
Welcome to a more personal way to travel
With over 35 years of experience in the travel industry, my journey began in a small tour operator in Newcastle upon Tyne and has taken me from cabin crew, to travel agent, call centre specialist, and even a tour operator representative at Newcastle Airport. I've also lived and worked overseas in Gran Canaria and mainland Spain, gaining valuable first-hand destination knowledge that I now share with my clients.
Starting my own travel business has allowed me to pour 100% care, passion, and expertise into every holiday I arrange.
My clients are at the heart of what I do, and I'm proud to have achieved 1st place for Customer TC service two years in a row at Travel Counsellors , receiving the most 10/10 reviews.
When you book with me, you're guaranteed personal attention, honest advice, and a friendly service with a smile.
Your holiday matters-and I make sure every detail is right.
Warm regards
Mandy
Travel guides
Explore my guides and blogs
St Peter’s Square Pope Francis and we were there !
From an audience with the Pope to St Peter’s Basilica… and then straight to an Irish bar in Rome to watch Newcastle. A spiritual journey in every sense. ⚫⚪🇻🇦🇮🇹
06 Apr 2026 5 min read
NEW YORK , NEW YORK
✨ New York was absolutely amazing! ✨ During my trip I was lucky enough to visit: 📍 Times Square 📍 Grand Central Terminal 📍 Central Park 📍 Trump Tower 📍 Wall Street 📍 Empire State Building 📍 Brooklyn Bridge 📍 9/11 Memorial 📍 Bryant Park 📍 Flatiron Building 📍 Greenwich Village 📍 Fifth Avenue 📍 The Bronx We even got to watch an NUFC game in a New York supporters bar – what an atmosphere!
03 Oct 2025 5 min read
Stunning Santorini
Having wanted to visit Santorini for a very long time. I eventually decided on travelling here,,,,,so happy that I did. We stayed in the resort of Kamari in a wonderful villa, we did rent a car to travel around the island. However , the villa was located within walking distance to the beach and resort….. My favourite part of the Island has to be Blue Domes in Oia. Spectacular views , it’s no
26 Sept 2024 5 min read
Barcelona / Montserrat
An amazing 4 day break away! Montserrat: What can I say?? If you haven't had the opportunity to visit here , then I can highly recommend it! This mountain is home to one of the most important religious sites in Spain. A residence for the Benedictine abbey, Santa Maria de Montserrat, It is located approximately 45 km northwest of Barcelona. So if you are staying in either Barcelona/Costa Dorada
14 Apr 2024 5 min read
Kefalonia
With so many destinations to travel to, Kefalonia was always on my list, since watching the movie Captain Corelli's Mandolin... We stayed in a stunning villa near the airport with views of Kefalonia as well as the airport( the noise of the aircrafts didn't bother us at all), I would even go so far as to say, we actually were fortunate to watch the aircrafts flying overhead on arrival and take
12 Apr 2024 5 min read
Trip to London
So after much planning we eventually got to visit the Capital. Starting off with a trip to watch "Phantom of the opera"...highly recommended! Then onto Madame Tussauds , which was fantastic to see. We enjoyed our stay so much , that we travelled back after a few weeks, this time visiting London Zoo and SEA LIFE Centre London Aquarium. The weather was great , so fantastic for walking around.
15 Sept 2021 5 min read
DisneyLandParis Magical Place
Disneyland Paris must be one of my favourite places to visit. Me and my children have travelled here numerous times over the past 14 years and it's different every time we holiday here, as Disney are always adding something new to the park. We've dined with the Disney prince and princesses, had lunch with Mickey Mouse, Goofy and many other characters. July was a perfect time to travel, the wea
21 Sept 2018 5 min read
Reviews
What my customers say
First time booking a cruise 🚢 with so much choice but no clue. Mandy was amazing narrowing down my search yet still giving me lots of choices. Mandy recommended leaving from New York, I’m so excited 😆 Thank you Mandy ❤️
Denise Hope
Durham
15/05/2026
Mandy is the absolute best, she makes holiday bookings stress free. The more you use her the more she gets to know and understand our needs, she automatically knows what sort of suggestions to put to us and guide us to the perfect holiday for us.
Julie Brophy
Cambridgeshire
14/05/2026
I have now booked with Mandy 5 times and wouldn't go anywhere else, I have recommended Mandy in particular to all family and friends, she goes over and above for everyone on holiday, I've even contacted her whilst away and she has helped immensely with my concerns and every holiday has been perfect, she is an asset to the company ❤️ xxxxx
Rita McGonnell
ISLE OF ISLAY, Argyll and Bute,
23/04/2026
I have used Mandy a few Times and she always goes above and beyond, keeping you in touch every step of the way She is a lovely warm person so approachable .I would thoroughly recommend her to friends and family. I have just booked our first holiday with a disabled person in her party and she made a worrying time for us so easy.
Karen Mills
Glasgow
23/04/2026
I have used the Support from Mandy Ridley on a few occasions for booking my Holiday now. It take all the hassle & stress away from myself. Mandy keeps me informed & updates me with any changes to my Holiday. I have recommended Mandy to my friends who have also booked via Mandy. Nothing is too much trouble, If I have an issues or concerns, Mandy is always at hand to offer her support. Mandy is very Professional & Knowledgeable in choosing the right Holiday tailored for you. ( and also sources the best deals & value for money) Mandy is always my first to go to person.
Kelvin Langford
West Midlands
22/04/2026
Mandy Ridley is incredible , makes booking a holiday trouble free , she’s at the end of a telephone for any concerns .
Janette Evans
Swansea
18/04/2026
I have used Mandy to book a number of holidays over the last couple of years and highly recommend her to anyone I speak to regarding booking a holiday. I have recently booked a cruise for 2027 with her and will definitely be booking in the future
Catherine Oldham
Derbyshire
13/04/2026
Mandy Ridley is absolutely amazing we wouldn't been with any one else she goes above and beyond. We've been on 5 holidays in the last year and half all book through her amazing at what she does
Margaret Lyons
Lancashire
13/04/2026
I was sceptical at first as I always used TA but saw Mandys posts and they were just what I was looking for so checked some reviews out and thought ok I will give it a go and was simply blown away by how easy everything was and after speaking on the telephone with Mandy and explaining our personal requirements she put my mind at rest completely, even checking us in. Would rate Mandy 15/10 if possible. Will definitely be using again.
Victoria Knapper
Staffordshire
08/04/2026
I can’t recommend Mandy highly enough! She made the whole booking process completely effortless and stress free. She found the perfect hotel in a fantastic location, and was incredibly patient, helpful, and attentive throughout. Nothing was ever too much trouble for her. Thanks to Mandy, everything is perfectly arranged and I’m so excited for my holiday!
Dionne Mitchell
Newcastle
24/03/2026
We've used Mandy quite a few times & she managed to get us our holiday even cheaper than we found, she has always been very reliable and we'll continue to use her services
Deborah Halley
County Armagh
19/03/2026
Mandy goes above and beyond her duties to make sure the details are correct, everything is understood, the app is updated and everything has been discussed thoroughly. I have now booked my 8th holiday with her, and will continue to, as the service is fantastic.
Christopher Biggins
Wakefield
06/03/2026
I always book my holidays with Mandy. I recommend her to family, friends and recommend on my social media too. Always goes above and beyond and replies to any questions very promptly.
Jacqueline Leyland
Lancashire
06/03/2026
Booking with Mandy has been a stress free and smooth process. Mandy is fantastic at finding suitable travel deals that suit our request. This booking was completed within 24 hours from request to confirmed booking. Mandy is so professional at what she does and I have recommended her to others and will continue to do so, she provides a first class service. Thank you Mandy
Debra Blake
Swansea
03/02/2026
I would highly recommend Mandy Ridley. Mandy not only found me a very reasonable holiday but sorted everything for me. I needed a holiday within a few days for personal reasons and mandy acted very fast and i didnt have no stress at all. Mandy is the easiest person to deal with and i highly recommend her for a stress free and great value for money holiday. Well done to TC i think Mandy is a asset to your company
Paula Atkinson
Merseyside
07/01/2026
I would highly recommend Mandy Ridley. Mandy not only found me a very reasonable holiday but sorted everything for me. I needed a holiday within a few days for personal reasons and mandy acted very fast and i didnt have no stress at all. Mandy is the easiest person to deal with and i highly recommend her for a stress free and great value for money holiday. Well done to TC i think Mandy is a asset to your company
Paula Atkinson
Merseyside
07/01/2026
Mandy is fantastic and has booked a number of holidays (have lost count! lol) for me now for my family and girlie trips. She answers all my queries, prior to booking to reassure me all is in order, with great speed and ease. Love that Mandy is there to price and book any day or time!!! Best thing I ever done was finding Mandy and I recommend her to anyone I can!!
Rosslyn Weir
Belfast
24/11/2025
Nothing is too much trouble for Mandy I'd have scored her 100 if I could. Knowing she is at the end of the phone anytime is a great relief when booking your holiday with her.
Paula Jones
West Midlands
21/11/2025
Very professional and the nicest lady. Mandy has managed several of my holidays .highly recommended
Susan Firth
Yorkshire
19/11/2025
The service that Mandy gives is first rate. She is knowledgeable and nothing is too much trouble. I can't recommend her highly enough. She is an absolute credit to the company
Joyce Wignall
Gwynedd
16/11/2025
Talking to Mandy is like talking to a friend, nothing is too much trouble, I tell everyone I meet about the fantastic service she provides.
Terence Roebuck
West Yorkshire
16/11/2025
Always helpful great service and always a pleasure to book with Mandy will go above and beyond what is necessary to get you the best holiday and the best experience.
Kevin Maguire
Liverpool
16/11/2025
Mandy well deserves all the accolades she is receiving When booking a holiday with her over the phone it's like talking to a old friend, always so pleasant and helpful with her advice .Myself and friends use Mandy as she always goes one step extra to accommodate her customers.10/10.keep up the good work.
Thomas Brumfitt
Bradford
16/11/2025
Great service from a lady who is friendly and approachable, through all lines of communication.
Thomas Allan
Warwickshire
16/11/2025
Mandy was so easy to contact, speedy to reply to emails and was available outside of normal office hours for working parents who find it easier to email late at night. Mandy was even on holiday herself when she was replying to my emails and doing holiday searches for me.
Claire Simpson
North Yorkshire
14/09/2025
We have booed a few holidays now with Mandy and will continue to and to recommend her she is absolutely brilliant at what she does .I myself have never booked a holiday she was so reassuring and helpful .couldn't do enough to help .this lady is a credit to your company.
Margaret Lyons
Manchester
14/09/2025
Mandy was so helpful, we decided to book a last minute holiday and was hoping Mandy would help, she was going on holiday herself the next day, but on her day off she went above and beyond to help us book a last minute holiday. She made sure everything was perfect from travelling to transport & hotel comforts. I would highly recommend Mandy she knows exactly what she doing. Definitely the best & will continue to book again x x Thank you x
Emma Newson
Essex
14/09/2025
I have used Mandy for many years now and wouldn’t go to anyone else. As a disabled lady Mandy has been a godsend to me as she does everything. From airport assistance to resort assistance to booking a disabled room. Making sure everything is in place for me
Diane Taylor
Leeds
10/08/2025
I have always found Mandy super helpful and very professional. Her approach is one of a person-centred and she always goes that extra mile to make a difference. I have always recommended Mandy to friends and family and she is the only holiday agent I look to; to get the best holiday for me. Thank you Mandy for going above and beyond in your role. Your customers very much appreciate it!
Paul Carter
Newcastle
10/08/2025
I recommend Mandy to everyone she makes booking a holiday simple and stress free my husband has disability problems Mandy arranged everything she is worth her weight in gold
Elaine Shields
Durham
10/08/2025
Mandy is the most pleasant, polite and helpful person I have ever dealt with booking holidays. nothing is any trouble for her and she is always willing to help even when I am away on holidays. She is a credit to your company. Anne Mckee
Anne Mackee
Belfast
13/06/2025
Mandy is a consummate professional, and will guide & advise you through your holiday experience, from technical help with online checking in, to critical advice. - very pleased and will never use anyone else
Jonathan Theaker
Liverpool
10/05/2025
Dealing with Mandy is a pleasure nothing is to much to ask her attention to detail and customer service is second to none.She goes above and beyond everything you ask.I won't book any other way now as she make it such a pleasurable experience Thanks again Mandy
Laureen Johnston
Belfast
23/03/2025
Mandy has helped me arrange many holidays she is so friendly and helpfull. She is a friend that I've never met
Yvonne Wells
Isle of Wight
09/03/2025
Mandy has been so helpful with booking our holiday. We cant thank her enough. Everything fully taken care of and no stress of having to look for deals ourselves. Not only has been super helpful but friendly too.
Francesca Fairman
CHELTENHAM
20/01/2025
I GAVE A TEN BECAUSE MANDY IS FAULTLESS AND SO DEDICATED TO HER CLIENTS PLUS NOTHING IS TO MUCH TROUBLE ANY QUIERES SHE WILL SORT IT AND THE HOURS SHE PUTS IN IS UNBELIEVABLE A TOP TRAVEL CONSULTANT THATS WHY SHE WAS VOTED THE BEST ,YOURS JIMMY
James Windrow
Liverpool
13/01/2025
Mandy goes above and beyond to help you, Mandy has taken a lot of worry of my shoulders, as I’m a disabled lady, Mandy has done everything from airports to resort which I wouldn’t have had a clue about. So to answer your questions I would and have recommended Many to my family and old work colleagues.
Diane Taylor
Leeds
04/12/2024
A massive thank you to Mandy Ridley Travel Counsellor. We have booked with Mandy on a number of occasions and it has always been an amazing experience from start to finish. Would 100% recommend this lovely Lady, an absolute pleasure to deal with. Thank you xx
Paul Wincott
Essex
08/10/2024
Mandy always gives a service second to none. Absolutely everything is taken care of and, even if you have an emergency situation, she is there to assist. Lovely, friendly lady too, nothing is too much trouble.
Jeannice Henderson
Harrogate
02/10/2024
Mandy, is helpful and efficient.This is the 3rd holiday I have booked through Mandy. Can't speak highly enough for her professionalism.
Margaret Harrison
Falkirk
02/10/2024
Every time a travel ,, a will be using you Mandy, an also be putting you forward to friends and family!! 10/10,, everytime,, and nothing is to much, for you! Perfect,,??
Tom Anderson
Edinburgh
01/10/2024
it’s been an absolute pleasure speaking with Mandy, she has been so helpful (fantastically patient), totally professional and a joy to work with . . Mike B.. . Thank you Mandy . .
Mike Braniff
Cheshire
01/10/2024
Mandy was unbelievably professional knowledgeable and was a credit to herself and the organisation . Nothing was too much trouble for her. Did exactly what she said she was gonna do within the time that she said she would. I will never book with anyone else ever again
Martin Scrivens
Manchester
14/09/2024
We have booked several holidays through Mandy, it has been the best move we have ever done rather than using the big holiday providers, makes the whole process so straightforward and really goes above and beyond from booking to making sure we had a great holiday when home,Thanks so much again Mandy, you are a rare Diamond
Matthew Stevenson
Fife
09/07/2024
Mandy was the most user friendly service i have ever had whilst bookibg a holiday. So professional and business like . It left me with total confidence. Thank you.
David Beeby
Cumbria
17/06/2024
Mandy is a. super star! I I am not the easiest customer to please. Mandy had so much patience and genuinely wanted to find the perfect holiday for me. I am pleased to say she couldn’t have done a better job. I have already recommended Mandy to friends and family, and will be in touch soon for my next booking. Thank you x
Dionne Mitchell
Newcastle Upon Tyne
16/05/2024
Mandy was fab! Gave it the real personal touch which I love. As well as her time at any hour to sort me out so quickly and get me what I was after for our family. So pleased second holiday booked week later! Lol Looking forward to a long friendly service.
Rosslyn Weir
County Antrim
21/03/2024
Nothing but total respect for Mandy goes out of her way to help nothing is to much trouble even for people like me who is not so good with the ways of the internet she seems like a lady who never stops putting her clients first all in all exceptional, thanks Jimmy
James Windrow
Liverpool
21/03/2024
Always use Mandy where possible. She gives good honest advice, processes everything by and keeps you updated throughout. A fantastic service with a beautiful smile.
Victoria Cavanagh
Newcastle Upon Tyne
12/03/2024
We love using Mandy's services she gives quality time and nothing is ever too much trouble
Terry Hall
Oldham
18/01/2024
Really happy with Mandy and the service from start to finish, contactable, refreshing to deal with and extremely helpful with changes and updates form our end. Highly recommend and looking to book again soon.,
Johnathon Dowling
Northamptonshire
18/01/2024
Mandy goes above and beyond to help, as I am a disabled lady Mandy sorts everything out for me and takes away all the stress that it would cause me and I’m extremely thankful for that, I have recommended Mandy to many of my friends and family and will keep doing so, she is excellent at helping others and will be using her again.
Diane Taylor
Leeds
18/01/2024
We have used Mandy before and will continue to use her, she is always so helpful and finds us what we need. I also recommend to friends and family. Thanks as always for all your help Mandy.
Chantel Broughton
Leeds
18/01/2024
Booking was so easy,very friendly you were not left waiting for a call or email,documents sent straight away,will be booking again ??
Helen Bishop
Cardiff
18/01/2024
Mandy is a fantastic holiday advisor . Nothing is too much trouble for her . She will spend days looking for the right choice . I couldn't ask for better
Michelle Herbert
West Glamorgan
18/01/2024
Mandy is the most efficient travel consultant I have ever used. I have already recommended her to my family and friends and will continue to do so. I have scored a well deserved 10/10, a perfect 10 for a perfect service.
Sheree Smith
Nottingham
29/11/2023
Mandy makes it so easy finds whatever your looking for at a price your happy with sorts out any requests you may have takes all the pressure off its just like asking your best friend to book a holiday knowing she'll do her best can't sing her praises enough
Elaine Shields
Durham
20/11/2023
We'll keep using Mandy for arranging future holidays, she's very helpful and nothing seems to be a bother, she is very efficient at her job. She is highly recommended.
Andrea Laight
County Durham
20/11/2023
I have booked through Mandy for the 1st time. She Explained everything to me was so helpful and understanding. Helped me find out things I needed to know. Takes pride in her work . I have already recommended Mandy to my Friends and Family. I hope to have many more trips book with Mandy.
Euphemia Carter
Scotland
02/10/2023
Mandy gives a top class service and is so helpful and friendly on the phone. I wouldn't book a holiday anywhere else.
Paul Gatenby
Tyne & Wear
19/09/2023
Great to deal with, great communication and always there if you need anything.
John Layton
Tyne & Wear
19/09/2023
I would recommend Mandy to friends and family as she is great person and really helpful to find the perfect holiday
Harry Exley
Newcastle Upon Tyne
19/09/2023
have now booked twice with Mandy and she has been amazing!!! Going far beyond my expectations, one in a million and I love the fact that I know I can contact her anytime with any queries I have! Definitely my Number 1 travel agent!
Rita McGonnell
Argyll and Bute
02/07/2023
Mandy is the most helpful travel consultant and always goes the extra mile to find the best deal to match your request.
Lorna Farquharson
Scottish Borders
02/07/2023
Mandy was recommended to me & the service she has provided has been second to none . Going above & beyond to help us sort a holiday . Would definitely use again ?
John Buck
Middlesbrough
02/07/2023
First time using Mandy, I usually book my holidays myself but she was very helpful and the whole process was very easy. I found the app very easy and it’s convenient to just pay off a little of your balance when ever I want. I will certainly be using Mandy for all my future holidays.
Katherine Wilding
Lancashire
02/07/2023
I would highly recommend Mandy she was amazing and very quick at responding with me and got me the best price im delighted even the we app i set up is so easy to use its the most easiest way ive ever booked a holiday stress free??
Bronagh Morrison
County Antrim
24/05/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Karen Mills
Glasgow
17/04/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Karen Mills
Glasgow
17/04/2023
Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort
Karen Mills
Glasgow
17/04/2023
Mandy is very helpful and goes out of her way to get things done for you. i have recommended her to my friends and would recommend her to anyone
Marianne McKee
County Antrim
12/04/2023
Mandy is absolutely lovely, literally everything we did was sorted for us and we had an amazing hassle free trip. Booking again with Mandy and have passed her number on to friends. Thank You Mandy.
Sarah McIntyre
County Antrim
12/04/2023
Mandy easily explained ti me even if I had to ask twice . Felt so at ease talking over the phone . So glad that I can call her if I’ve got any concern so helpfull ??
Lesley English
Lancashire
25/03/2023
Mandy is the best . .she has sorted my holidays for years . Iwould use no one else
Yvonne Wells
Isle of Wight
25/03/2023
Mandy is very efficient, friendly and knowledgeable. Mandy makes me feel like a friend she certainly builds our excitement for our up coming holiday.
Lauren Spooner
Kent
25/03/2023
Mandy sorts out everything you require within your hotel, it's not a request when Mandy gets involved it's sorted,
Robert Hawthorn
North Ayrshire
25/03/2023
Mandy is so pleasant and friendly, she made the booking to fit perfectly with my needs, highly recommended
Lynne Macmillan
Cumbria
25/03/2023
All very easy and quick to have my holiday booked
Sheena Patterson
Melrose
25/03/2023
Mandy has been a great help ,she has always been able to help with any questions, and is a great a her job in finding the best deals available... I eould definitely recommend Mandy to anyone that need a holiday sorting ..
Paul Archibald
Stoke on Trent
25/03/2023
Mandy is an excellent consultant and I would have no hesitation in recommending her
Karen Nicholls
Birmingham
08/02/2023
Mandy is an excellent consultant and I would have no hesitation in recommending her
Andrea White
Aberdeenshire
08/02/2023
Excellent service. So helpful. Nothing to much trouble xxx
Michelle Hayes
Merseyside
08/02/2023
Very helpful went above and beyond to find our perfect holiday
Tracey Costin
Essex
08/02/2023
Mandy is amazing at what she does. Her customer service is impeccable. She always goes above & beyond to make sure we get exactly what we want from our holiday.
Jayne Best
Newcastle Upon Tyne
08/02/2023
Easy to deal with and the best I’ve used for years
John Layton
Newcastle Upon Tyne
08/02/2023
Mandy is the best, simple as that ! Why chose to go elsewhere . A genuine , honest and lovely Lady . The only problem that you will have is how hard to kick yourself for not using her before !
William Bowden
Essex
08/02/2023
Mandy is great so so helpful an friendly I had her up the wall a bit asking so many questions but she was great an sorted me an my best mate a brilliant holiday to Benidorm Would highly recommend her xxx
Donna Hansen
Lancashire
08/02/2023
From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service
Anthony Searcy
Derbyshire
08/02/2023
Mandy was really helpful from the start and are really impressed, thank you so much for sorting this for us with no problems.
Chantel Broughton
Leeds
15/01/2023
Booking with Mandy takes all the hassle out of booking a holiday,always pass her name onto other friends who are looking to book a holiday.
Paula Swain
Cheshire
15/01/2023
Absolute pleasure to deal with Mandy, she had had my holiday sorted in no time at all.
Paul Harwood
County Antrim
15/01/2023
Never booked a holiday so quick and easy in my life and I'm 60
Patricia Ward
Belfast
15/01/2023
Very helpful , great communication, would definitely recommend.
Yvette Patton
Wigan
15/01/2023
Hi definitely, plus always helpful lovely person great attitude
Gillian Fradgley
Newcastle upon tyne
15/01/2023
Very helpful. Listened to what we wanted and got us a good deal Answered us straight away when we had a question
Marjorie Farrand
Lancashire
15/01/2023
Excellent help and support throughout booking
Shirley Barron
Cheshire
15/01/2023
From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service!
Anthony Searcy
Derby
15/01/2023
Fantastic service nothing to much trouble
Raymond Harris
Liverpool
15/01/2023
I would like to score you more than ten as I feel you went above and beyond any custom service I have ever received in your sector. It is so refreshing to feel so assured things are following the correct path by speaking to you personally. I would and have recommended already. Very many thanks.
Sheree Smith
France
26/11/2022
Mandy is the best agent I have ever used.she is with you right through your holiday.very caring lady
Molly Neilson
South Lanarkshire
22/11/2022
Really enjoyed our holiday thank you very much Mandy it went so well you arranged our special assistance and did all of our paperwork we will be using you for next holiday you take all the stress of sorting everything out x
Elaine Shields
Durham
27/10/2022
I have used Mandy these last few times for my holidays. I must say she goes beyond helping no matter the time of day. I'm so glad I've booked my 2023 holiday with her again
Nicola Hill
Belfast
26/10/2022
Excellent service, we didn't need to do anything it was all done professionally by Mandy. Thank you so much we had a great time
Michelle Louw
Cheshire
23/10/2022
Absolutely lovely woman goes above and beyond to make sure you not only get a good deal but you get the best she can deliver
Bernard Wilkinson
Middlesbrough
17/10/2022
Mandy Ridley is first class at what she does. I will always use her services and I’ve recommended her to plenty of friends. First class service all the way
Simon Newlove
West Yorkshire
15/10/2022
We have booked with Mandy twice already and have booked again for next year. Mandy could not do more for us, Great Service.
James Brown
Edinburgh
05/10/2022
once again thank you to Mandy for helping me and my friend find a beautiful holiday at the AQUILA PORTO RETHYMNO HOTEL IN RETHYMNON CRETE every thing was amazing Mandy as always went above and beyond to help x x x
Yvonne Wells
Isle of Wight
26/09/2022
Other than great service, help and knowledge, I like the fact I can always get in touch with Mandy without having to sit waiting in the phone for hours on end. Also emails replied to the same day, which is amazing.
Carl North
Greater London
02/08/2022
Mandy was amazing when it came to us booking a holiday! She was straight on it from the get go, nothing is ever to hard for Mandy… it was great service and it puts your mind at ease knowing if anything was to ever go wrong Mandy is straight there to sort it out! I will forever always book my holidays through Mandy!x
Heather Macleod
Scottish Borders
10/07/2022
So happy to receive this message from a client , I always do my best for my customers without hesitation. It is so lovely to receive messages like this. Always appreciated ! “Just wanted to say thank you again for all your help sorting out that situation - you’re amazing at what you do and is why I love booking my holidays with you. You’ve been at the end of the phone after 2 rings and provided the best support with a very open channel and communication and assistance throughout x x x x ?? Mrs Hindley
Jenna Hindley
Sunderland
19/06/2022
Just home from a fab hol to Greece ! What a great experience from Mandy .. everything was taken care of and all needs met for a stress free hol , I have already passed her info on while on hol and to family and friends , I can’t recommend her enough .. big thanks
Jennifer Thompson
Doncaster
24/05/2022
Mandy makes booking a holiday a lovely experience. Always knowledgeable and goes above and beyond to help. Irons out any problems immediately. Would never use anyone else.
Paul Saunders
Leeds
24/05/2022
I would not use anyone else she provides quick service with the best deals there are no waiting on phones and she caters for your specific needs very quick to respond to messages I wish all travel agents were the same.
Angela Marshall
LOSSIEMOUTH
09/05/2022
The most helpful person I’ve ever booked a holiday with. Would definitely recommend Mandy to all my family and friends!
Nicola Stickland
LLANELLI
07/05/2022
I would ,and have recommended Mandy to family and friends for their holidays .Nothing is too much trouble for her and she goes above and beyond to find you your perfect holiday ,at an affordable price .I would not book with any other now ,she makes the whole thing so easy from first contact, right up to being back home ,thinking about the next holiday .
Patricia Evans
Swansea
23/04/2022
Mandy was extremely responsive and knowledgable. She made booking a holiday totally stress free. She has a lovely warm personality, I immediately felt like I was speaking to an old friend. Complete faith in her and would strongly recommend her to anyone and indeed have been doing so. Our family have an amazing holiday to look forward to now for our silver wedding anniversary :-)
Leagh Douglas
Scottish Borders
18/04/2022
Mandy is amazing, she sees to all the finer details, we don't have to worry about anything, she is always at the end of the phone. I recommend Mandy to all my friends and family. We will be using Mandy for all our future holidays ??
Karen Nicholls
West Midlands
02/04/2022
Mandy offers a service that is second to none, always helpful and sorts out any problems or queries you have straight away, look forward to booking many more holidays with her, would highly recommend her
Stephen Bossons
Staffordshire
01/04/2022
Mandy is so friendly and nothing is to much trouble, I only have to message & she gets back to me
Carol Chelton
Cumbria
30/03/2022
It was so easy booking a holiday with Mandy. A very personal experience and she took the stress out of searching for suitable destinations.
Lauren Farquharson
GALASHIELS
30/03/2022
Mandy was so polite and friendly on the phone. She is very efficient and checked that we had received everything. She reminded us before we went away what we had to do and told us to have a lovely holiday and if we needed her at anytime to contact her. While we was on holiday she contacted us before we were coming home reminding us to fill out our passenger locator forms and she actually checked us in for coming home and sent us our boarding cards. She goes over and beyond to help you out. she takes all the worry out of booking a holiday knowing she is available to help you. I would definitely recommend Mandy to our family and friends.
Andrea Kitchen
Lancashire
05/02/2022
Mandy is Friendly, knowledgeable, listens well, super responsive and I loved the online app as a repository for all docs / payments. Took all the hassle out of finding the right holiday for us
Sue Moffat
Scottish Borders
04/02/2022
Mandy has made the booking process very easy, I sent her face book message within an hour we were on the phone talking flight times, this has been the easiest holiday I have ever booked. Mandy has went over and above with her customer care we have been extremely grateful for all her help with assistance at airport along with keeping us up to date with any new guidelines from hotel and airline. Cannot praise her enough and will definitely be booking my next trip with Mandy ??
Maureen Brown
Edinburgh
16/11/2021
Just back from windwere had a great time lovely place which was all arranged by Mandy top class service well done & thank you for everything must say 5 star service & great choice of hotel love Steve & Deb xxx
Deborah Clayton
Durham
13/11/2021
Mandy thank you for all your work in getting us a holiday. Just back had a great time if it wasn't for you in helping me complete all the forms I don't know if we would have went. The place itself was beautiful the hotel was first class, and it was so relaxing. Will certainly be using you again and will recommend you to anyone who listens. Thanks again Jimmy & Yvette
James Brown
Edinburgh
26/10/2021
Used Mandy as our Travel Councillor for the past few years. Would not book with anyone else now. Mandy goes above and beyond to help with all aspects of your holiday. Superb service and so friendly. A pleasure to speak to. Would highly recommend
Paul Saunders
Leeds
04/10/2021
Mandy is doing a wonderful Job,she explains everything to us,makes good suggestions and makes everything so easy and no stress.Mandy goes over and beyond her Job to help.I recommend her to all my family and friends.
Karen Nicholls
Birmingham
03/10/2021
Mandy is amazing from enquiring about holidays to booking them mandy is always there to help if needed nothing is ever to much trouble
Tracy Dawn
Liverpool
03/10/2021
Excellent customer service from Mandy. She offers a personalised, professional service whilst managing all your needs. I have continued to book all my holidays / travelling arrangements with Mandy for the past 12 year as she is reliable, honest and trustworthy. Mandy's customer care service extends well beyond finding your perfect holiday, her after care is second to none also.
Jenna Hindley
Sunderland
03/10/2021
I would always use mandy as she is always at the end of the phone anything you need to ask she can answer just booked again with her & will definitely be booking again soon ,she feels like a friend I have known all my life
Sue Maguire
West Yorkshire
13/09/2021
Fantastic service, easy to contact, very flexible, always answers any concerns you might have. Up to date on all the travel advice in these uncertain times. Thsnk you.
Tracey Meakin
Birmingham
03/08/2021
Mandy has been so helpful from finding my holiday to actually booking it .It is the first time I have used a counsellor but I will definitely be using her for any future holidays .I have been kept informed of info every step of the way , and look forward to my holiday .
Patricia Evans
Swansea
16/07/2021
Hi Mandy. I found your service excellent! Even though I missed my holiday, you kept in touch with me even though you had lots of other people to deal with. I will definitely be using you for future bookings
Amanda Mitchell
Cumbria
07/01/2021
Highly recommend Mandy. Have used her services several times now and would not use anyone else. This lady goes above and beyond and covers every aspect of your holiday. Makes her customers feel really special
Jacqueline Saunders
Leeds, West Yorkshire
07/01/2021
I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family
Amanda Anderson
South Ayrshire
30/12/2020
Possibly the best travel agent I have ever booked through. Handled the booking efficiently and effortlessly and kept in regular contact. Same with covid-19 holiday cancellation.. Mandy has taken care of everything. I will definitely be booking again with Mandy.
Diane Eppleston
County Antrim
03/05/2020
Mandy got us the hotel, airport flights and dates we wanted. She also arranged assisted boarding and wheelchair on our arrival at Edinburgh and Alicante on the way home. She was very helpful and easy to talk to over the phone. Also, she told us to phone her if we had any problems before, during or after our holiday. We will definitely be booking through her again.
John McLean
Dunbar, East Lothian
26/09/2019
Very easy and straightforward to deal with & will definitely recommend and use again.
Anthony Tyler
Leicestershire
08/06/2019
Friendly fast efficient with a good price, will definitely use again
James Mcdonald
Essex
30/05/2019
Mandy did her very best to ensure we got the best deal , she is also so easy to talk with, she makes booking so easy I will definitely use her again x
Susan Lowther
Doncaster
05/04/2019
Lovely person would definitely recommend to family and friends very helpful no stress did everything for me regarding my booking
Anita Edwards
Sheffield
24/03/2019
Mandy ridley offers a highly professional service , ranging from finding ,arranging and completing the whole process. She is extremely knowledgable and helpful in every aspect of planning your holiday. Excellent, friendly service and I have already recommended her to friends/family who have been delighted with her.
Kerry Barton
Newcastle upon Tyne
11/03/2019
Mandy was so helpful throughout the booking process, she explained everything and was there whenever I had any questions. We are now all sorted and excited for 2020.
Adele Bennett
Newcastle upon Tyne
22/02/2019
Excellent customer service, friendly, no pressure approach. Found exactly what we wanted from our holidays with plenty of options to choose from. Highly recommend. Have used Mandy for 10 years. Excellent for family holiday bookings and large group holiday bookings alike
Jenna Hindley
Sunderland
28/01/2019
Mandy is a delight to deal with. A real personal service and I am very happy with my dealings with her
Alison Davies
York
19/12/2018
Very professional, very one to one. Not very often you get a feeling of comfort when sorting a holiday. Will only use Mandy from now on. Cheers
David Barton
Newcastle upon Tyne
20/11/2018
She was very quick with reply, very helpful - anything I asked her to look for she did and I recieved a lovely thank you card. I would definitely use again xx
Linda Luck
Middlesbrough
20/11/2018
We have been booking holidays with Mandy for quite a number of years and all our holidays have been perfect. Mandy is easy to talk to, always nice polite and gets some fab holidays. Just had one in Spain, the hotel was perfect in every way now will look forward to the next in Gran Canaria in December
Eileen Taylor
Lincoln
30/10/2018
Mandy was very helpful and done a great job in getting us a great deal on our summer holiday, I will be recommending her to all my friends and family.
Margaret Sandford
Glasgow
29/10/2018
Really friendly and helpful and replies to your requests immediately
Karen Perry
West Midlands
29/10/2018
Excellent, efficient , friendly service mandy went above and beyond to fulfill our requests, have mentioned this to family and friends who have said they will notify me for details
Gillian Thompson
Newcastle Upon Tyne
20/10/2018
I find Mandy very well informed and extremely helpful .
Christopher Cole
Newcastle Upon Tyne
20/10/2018
I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family.
Amanda Anderson
Ayr, Scotland
28/09/2018
Mandy was very helpful, prompt and great price. Very happy with my service and booked my holiday with confidence. Will try to get family and friends to join her.
Gillian Fradgley
Newcastle Upon Tyne
24/09/2018
I loved the personal touch Mandy gave me, nothing was a problem
Jacqueline Jones
Newcastle Upon Tyne
24/09/2018
Mandy is just great a very helpful lady.
Richard Holmes
Norwich
24/09/2018
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Why use a Travel Counsellor
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Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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Mandy Ridley