Mandy Ridley

My expertise

Maldives
Mediterranean
Florida
Galapagos
Greece
Spain
Lapland
United States

I'm based in

Newcastle

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

Welcome to a more personal way to travel

With over 35 years of experience in the travel industry, my journey began in a small tour operator in Newcastle upon Tyne and has taken me from cabin crew, to travel agent, call centre specialist, and even a tour operator representative at Newcastle Airport. I've also lived and worked overseas in Gran Canaria and mainland Spain, gaining valuable first-hand destination knowledge that I now share with my clients.

Starting my own travel business has allowed me to pour 100% care, passion, and expertise into every holiday I arrange.

My clients are at the heart of what I do, and I'm proud to have achieved 1st place for Customer TC service two years in a row at Travel Counsellors , receiving the most 10/10 reviews.

When you book with me, you're guaranteed personal attention, honest advice, and a friendly service with a smile.

Your holiday matters-and I make sure every detail is right.


Warm regards

Mandy


signature

Explore my guides and blogs

St Peter’s Square Pope Francis and we were there !

St Peter’s Square Pope Francis and we were there !

From an audience with the Pope to St Peter’s Basilica… and then straight to an Irish bar in Rome to watch Newcastle. A spiritual journey in every sense. ⚫⚪🇻🇦🇮🇹

06 Apr 2026 5   min read

NEW YORK , NEW YORK

NEW YORK , NEW YORK

✨ New York was absolutely amazing! ✨ During my trip I was lucky enough to visit: 📍 Times Square 📍 Grand Central Terminal 📍 Central Park 📍 Trump Tower 📍 Wall Street 📍 Empire State Building 📍 Brooklyn Bridge 📍 9/11 Memorial 📍 Bryant Park 📍 Flatiron Building 📍 Greenwich Village 📍 Fifth Avenue 📍 The Bronx We even got to watch an NUFC game in a New York supporters bar – what an atmosphere!

03 Oct 2025 5   min read

Stunning Santorini

Stunning Santorini

Having wanted to visit Santorini for a very long time. I eventually decided on travelling here,,,,,so happy that I did. We stayed in the resort of Kamari in a wonderful villa, we did rent a car to travel around the island. However , the villa was located within walking distance to the beach and resort….. My favourite part of the Island has to be Blue Domes in Oia. Spectacular views , it’s no

26 Sept 2024 5   min read

Barcelona / Montserrat

Barcelona / Montserrat

An amazing 4 day break away! Montserrat: What can I say?? If you haven't had the opportunity to visit here , then I can highly recommend it! This mountain is home to one of the most important religious sites in Spain. A residence for the Benedictine abbey, Santa Maria de Montserrat, It is located approximately 45 km northwest of Barcelona. So if you are staying in either Barcelona/Costa Dorada

14 Apr 2024 5   min read

Kefalonia

Kefalonia

With so many destinations to travel to, Kefalonia was always on my list, since watching the movie Captain Corelli's Mandolin... We stayed in a stunning villa near the airport with views of Kefalonia as well as the airport( the noise of the aircrafts didn't bother us at all), I would even go so far as to say, we actually were fortunate to watch the aircrafts flying overhead on arrival and take

12 Apr 2024 5   min read

Trip to London

Trip to London

So after much planning we eventually got to visit the Capital. Starting off with a trip to watch "Phantom of the opera"...highly recommended! Then onto Madame Tussauds , which was fantastic to see. We enjoyed our stay so much , that we travelled back after a few weeks, this time visiting London Zoo and SEA LIFE Centre London Aquarium. The weather was great , so fantastic for walking around.

15 Sept 2021 5   min read

DisneyLandParis Magical Place

DisneyLandParis Magical Place

Disneyland Paris must be one of my favourite places to visit. Me and my children have travelled here numerous times over the past 14 years and it's different every time we holiday here, as Disney are always adding something new to the park. We've dined with the Disney prince and princesses, had lunch with Mickey Mouse, Goofy and many other characters. July was a perfect time to travel, the wea

21 Sept 2018 5   min read

What my customers say

First time booking a cruise 🚢 with so much choice but no clue. Mandy was amazing narrowing down my search yet still giving me lots of choices. Mandy recommended leaving from New York, I’m so excited 😆 Thank you Mandy ❤️

Denise Hope

Durham

Mandy is the absolute best, she makes holiday bookings stress free. The more you use her the more she gets to know and understand our needs, she automatically knows what sort of suggestions to put to us and guide us to the perfect holiday for us.

Julie Brophy

Cambridgeshire

I have now booked with Mandy 5 times and wouldn't go anywhere else, I have recommended Mandy in particular to all family and friends, she goes over and above for everyone on holiday, I've even contacted her whilst away and she has helped immensely with my concerns and every holiday has been perfect, she is an asset to the company ❤️ xxxxx

Rita McGonnell

ISLE OF ISLAY, Argyll and Bute,

I have used Mandy a few Times and she always goes above and beyond, keeping you in touch every step of the way She is a lovely warm person so approachable .I would thoroughly recommend her to friends and family. I have just booked our first holiday with a disabled person in her party and she made a worrying time for us so easy.

Karen Mills

Glasgow

I have used the Support from Mandy Ridley on a few occasions for booking my Holiday now. It take all the hassle & stress away from myself. Mandy keeps me informed & updates me with any changes to my Holiday. I have recommended Mandy to my friends who have also booked via Mandy. Nothing is too much trouble, If I have an issues or concerns, Mandy is always at hand to offer her support. Mandy is very Professional & Knowledgeable in choosing the right Holiday tailored for you. ( and also sources the best deals & value for money) Mandy is always my first to go to person.

Kelvin Langford

West Midlands

Mandy Ridley is incredible , makes booking a holiday trouble free , she’s at the end of a telephone for any concerns .

Janette Evans

Swansea

I have used Mandy to book a number of holidays over the last couple of years and highly recommend her to anyone I speak to regarding booking a holiday. I have recently booked a cruise for 2027 with her and will definitely be booking in the future

Catherine Oldham

Derbyshire

Mandy Ridley is absolutely amazing we wouldn't been with any one else she goes above and beyond. We've been on 5 holidays in the last year and half all book through her amazing at what she does

Margaret Lyons

Lancashire

I was sceptical at first as I always used TA but saw Mandys posts and they were just what I was looking for so checked some reviews out and thought ok I will give it a go and was simply blown away by how easy everything was and after speaking on the telephone with Mandy and explaining our personal requirements she put my mind at rest completely, even checking us in. Would rate Mandy 15/10 if possible. Will definitely be using again.

Victoria Knapper

Staffordshire

I can’t recommend Mandy highly enough! She made the whole booking process completely effortless and stress free. She found the perfect hotel in a fantastic location, and was incredibly patient, helpful, and attentive throughout. Nothing was ever too much trouble for her. Thanks to Mandy, everything is perfectly arranged and I’m so excited for my holiday!

Dionne Mitchell

Newcastle

We've used Mandy quite a few times & she managed to get us our holiday even cheaper than we found, she has always been very reliable and we'll continue to use her services

Deborah Halley

County Armagh

Mandy goes above and beyond her duties to make sure the details are correct, everything is understood, the app is updated and everything has been discussed thoroughly. I have now booked my 8th holiday with her, and will continue to, as the service is fantastic.

Christopher Biggins

Wakefield

I always book my holidays with Mandy. I recommend her to family, friends and recommend on my social media too. Always goes above and beyond and replies to any questions very promptly.

Jacqueline Leyland

Lancashire

Booking with Mandy has been a stress free and smooth process. Mandy is fantastic at finding suitable travel deals that suit our request. This booking was completed within 24 hours from request to confirmed booking. Mandy is so professional at what she does and I have recommended her to others and will continue to do so, she provides a first class service. Thank you Mandy

Debra Blake

Swansea

I would highly recommend Mandy Ridley. Mandy not only found me a very reasonable holiday but sorted everything for me. I needed a holiday within a few days for personal reasons and mandy acted very fast and i didnt have no stress at all. Mandy is the easiest person to deal with and i highly recommend her for a stress free and great value for money holiday. Well done to TC i think Mandy is a asset to your company

Paula Atkinson

Merseyside

I would highly recommend Mandy Ridley. Mandy not only found me a very reasonable holiday but sorted everything for me. I needed a holiday within a few days for personal reasons and mandy acted very fast and i didnt have no stress at all. Mandy is the easiest person to deal with and i highly recommend her for a stress free and great value for money holiday. Well done to TC i think Mandy is a asset to your company

Paula Atkinson

Merseyside

Mandy is fantastic and has booked a number of holidays (have lost count! lol) for me now for my family and girlie trips. She answers all my queries, prior to booking to reassure me all is in order, with great speed and ease. Love that Mandy is there to price and book any day or time!!! Best thing I ever done was finding Mandy and I recommend her to anyone I can!!

Rosslyn Weir

Belfast

Nothing is too much trouble for Mandy I'd have scored her 100 if I could. Knowing she is at the end of the phone anytime is a great relief when booking your holiday with her.

Paula Jones

West Midlands

Very professional and the nicest lady. Mandy has managed several of my holidays .highly recommended

Susan Firth

Yorkshire

The service that Mandy gives is first rate. She is knowledgeable and nothing is too much trouble. I can't recommend her highly enough. She is an absolute credit to the company

Joyce Wignall

Gwynedd

Talking to Mandy is like talking to a friend, nothing is too much trouble, I tell everyone I meet about the fantastic service she provides.

Terence Roebuck

West Yorkshire

Always helpful great service and always a pleasure to book with Mandy will go above and beyond what is necessary to get you the best holiday and the best experience.

Kevin Maguire

Liverpool

Mandy well deserves all the accolades she is receiving When booking a holiday with her over the phone it's like talking to a old friend, always so pleasant and helpful with her advice .Myself and friends use Mandy as she always goes one step extra to accommodate her customers.10/10.keep up the good work.

Thomas Brumfitt

Bradford

Great service from a lady who is friendly and approachable, through all lines of communication.

Thomas Allan

Warwickshire

Mandy was so easy to contact, speedy to reply to emails and was available outside of normal office hours for working parents who find it easier to email late at night. Mandy was even on holiday herself when she was replying to my emails and doing holiday searches for me.

Claire Simpson

North Yorkshire

We have booed a few holidays now with Mandy and will continue to and to recommend her she is absolutely brilliant at what she does .I myself have never booked a holiday she was so reassuring and helpful .couldn't do enough to help .this lady is a credit to your company.

Margaret Lyons

Manchester

Mandy was so helpful, we decided to book a last minute holiday and was hoping Mandy would help, she was going on holiday herself the next day, but on her day off she went above and beyond to help us book a last minute holiday. She made sure everything was perfect from travelling to transport & hotel comforts. I would highly recommend Mandy she knows exactly what she doing. Definitely the best & will continue to book again x x Thank you x

Emma Newson

Essex

I have used Mandy for many years now and wouldn’t go to anyone else. As a disabled lady Mandy has been a godsend to me as she does everything. From airport assistance to resort assistance to booking a disabled room. Making sure everything is in place for me

Diane Taylor

Leeds

I have always found Mandy super helpful and very professional. Her approach is one of a person-centred and she always goes that extra mile to make a difference. I have always recommended Mandy to friends and family and she is the only holiday agent I look to; to get the best holiday for me. Thank you Mandy for going above and beyond in your role. Your customers very much appreciate it!

Paul Carter

Newcastle

I recommend Mandy to everyone she makes booking a holiday simple and stress free my husband has disability problems Mandy arranged everything she is worth her weight in gold

Elaine Shields

Durham

Mandy is the most pleasant, polite and helpful person I have ever dealt with booking holidays. nothing is any trouble for her and she is always willing to help even when I am away on holidays. She is a credit to your company. Anne Mckee

Anne Mackee

Belfast

Mandy is a consummate professional, and will guide & advise you through your holiday experience, from technical help with online checking in, to critical advice. - very pleased and will never use anyone else

Jonathan Theaker

Liverpool

Dealing with Mandy is a pleasure nothing is to much to ask her attention to detail and customer service is second to none.She goes above and beyond everything you ask.I won't book any other way now as she make it such a pleasurable experience Thanks again Mandy

Laureen Johnston

Belfast

Mandy has helped me arrange many holidays she is so friendly and helpfull. She is a friend that I've never met

Yvonne Wells

Isle of Wight

Mandy has been so helpful with booking our holiday. We cant thank her enough. Everything fully taken care of and no stress of having to look for deals ourselves. Not only has been super helpful but friendly too.

Francesca Fairman

CHELTENHAM

I GAVE A TEN BECAUSE MANDY IS FAULTLESS AND SO DEDICATED TO HER CLIENTS PLUS NOTHING IS TO MUCH TROUBLE ANY QUIERES SHE WILL SORT IT AND THE HOURS SHE PUTS IN IS UNBELIEVABLE A TOP TRAVEL CONSULTANT THATS WHY SHE WAS VOTED THE BEST ,YOURS JIMMY

James Windrow

Liverpool

Mandy goes above and beyond to help you, Mandy has taken a lot of worry of my shoulders, as I’m a disabled lady, Mandy has done everything from airports to resort which I wouldn’t have had a clue about. So to answer your questions I would and have recommended Many to my family and old work colleagues.

Diane Taylor

Leeds

A massive thank you to Mandy Ridley Travel Counsellor. We have booked with Mandy on a number of occasions and it has always been an amazing experience from start to finish. Would 100% recommend this lovely Lady, an absolute pleasure to deal with. Thank you xx

Paul Wincott

Essex

Mandy always gives a service second to none. Absolutely everything is taken care of and, even if you have an emergency situation, she is there to assist. Lovely, friendly lady too, nothing is too much trouble.

Jeannice Henderson

Harrogate

Mandy, is helpful and efficient.This is the 3rd holiday I have booked through Mandy. Can't speak highly enough for her professionalism.

Margaret Harrison

Falkirk

Every time a travel ,, a will be using you Mandy, an also be putting you forward to friends and family!! 10/10,, everytime,, and nothing is to much, for you! Perfect,,??

Tom Anderson

Edinburgh

it’s been an absolute pleasure speaking with Mandy, she has been so helpful (fantastically patient), totally professional and a joy to work with . . Mike B.. . Thank you Mandy . .

Mike Braniff

Cheshire

Mandy was unbelievably professional knowledgeable and was a credit to herself and the organisation . Nothing was too much trouble for her. Did exactly what she said she was gonna do within the time that she said she would. I will never book with anyone else ever again

Martin Scrivens

Manchester

We have booked several holidays through Mandy, it has been the best move we have ever done rather than using the big holiday providers, makes the whole process so straightforward and really goes above and beyond from booking to making sure we had a great holiday when home,Thanks so much again Mandy, you are a rare Diamond

Matthew Stevenson

Fife

Mandy was the most user friendly service i have ever had whilst bookibg a holiday. So professional and business like . It left me with total confidence. Thank you.

David Beeby

Cumbria

Mandy is a. super star! I I am not the easiest customer to please. Mandy had so much patience and genuinely wanted to find the perfect holiday for me. I am pleased to say she couldn’t have done a better job. I have already recommended Mandy to friends and family, and will be in touch soon for my next booking. Thank you x

Dionne Mitchell

Newcastle Upon Tyne

Mandy was fab! Gave it the real personal touch which I love. As well as her time at any hour to sort me out so quickly and get me what I was after for our family. So pleased second holiday booked week later! Lol Looking forward to a long friendly service.

Rosslyn Weir

County Antrim

Nothing but total respect for Mandy goes out of her way to help nothing is to much trouble even for people like me who is not so good with the ways of the internet she seems like a lady who never stops putting her clients first all in all exceptional, thanks Jimmy

James Windrow

Liverpool

Always use Mandy where possible. She gives good honest advice, processes everything by and keeps you updated throughout. A fantastic service with a beautiful smile.

Victoria Cavanagh

Newcastle Upon Tyne

We love using Mandy's services she gives quality time and nothing is ever too much trouble

Terry Hall

Oldham

Really happy with Mandy and the service from start to finish, contactable, refreshing to deal with and extremely helpful with changes and updates form our end. Highly recommend and looking to book again soon.,

Johnathon Dowling

Northamptonshire

Mandy goes above and beyond to help, as I am a disabled lady Mandy sorts everything out for me and takes away all the stress that it would cause me and I’m extremely thankful for that, I have recommended Mandy to many of my friends and family and will keep doing so, she is excellent at helping others and will be using her again.

Diane Taylor

Leeds

We have used Mandy before and will continue to use her, she is always so helpful and finds us what we need. I also recommend to friends and family. Thanks as always for all your help Mandy.

Chantel Broughton

Leeds

Booking was so easy,very friendly you were not left waiting for a call or email,documents sent straight away,will be booking again ??

Helen Bishop

Cardiff

Mandy is a fantastic holiday advisor . Nothing is too much trouble for her . She will spend days looking for the right choice . I couldn't ask for better

Michelle Herbert

West Glamorgan

Mandy is the most efficient travel consultant I have ever used. I have already recommended her to my family and friends and will continue to do so. I have scored a well deserved 10/10, a perfect 10 for a perfect service.

Sheree Smith

Nottingham

Mandy makes it so easy finds whatever your looking for at a price your happy with sorts out any requests you may have takes all the pressure off its just like asking your best friend to book a holiday knowing she'll do her best can't sing her praises enough

Elaine Shields

Durham

We'll keep using Mandy for arranging future holidays, she's very helpful and nothing seems to be a bother, she is very efficient at her job. She is highly recommended.

Andrea Laight

County Durham

I have booked through Mandy for the 1st time. She Explained everything to me was so helpful and understanding. Helped me find out things I needed to know. Takes pride in her work . I have already recommended Mandy to my Friends and Family. I hope to have many more trips book with Mandy.

Euphemia Carter

Scotland

Mandy gives a top class service and is so helpful and friendly on the phone. I wouldn't book a holiday anywhere else.

Paul Gatenby

Tyne & Wear

Great to deal with, great communication and always there if you need anything.

John Layton

Tyne & Wear

I would recommend Mandy to friends and family as she is great person and really helpful to find the perfect holiday

Harry Exley

Newcastle Upon Tyne

have now booked twice with Mandy and she has been amazing!!! Going far beyond my expectations, one in a million and I love the fact that I know I can contact her anytime with any queries I have! Definitely my Number 1 travel agent!

Rita McGonnell

Argyll and Bute

Mandy is the most helpful travel consultant and always goes the extra mile to find the best deal to match your request.

Lorna Farquharson

Scottish Borders

Mandy was recommended to me & the service she has provided has been second to none . Going above & beyond to help us sort a holiday . Would definitely use again ?

John Buck

Middlesbrough

First time using Mandy, I usually book my holidays myself but she was very helpful and the whole process was very easy. I found the app very easy and it’s convenient to just pay off a little of your balance when ever I want. I will certainly be using Mandy for all my future holidays.

Katherine Wilding

Lancashire

I would highly recommend Mandy she was amazing and very quick at responding with me and got me the best price im delighted even the we app i set up is so easy to use its the most easiest way ive ever booked a holiday stress free??

Bronagh Morrison

County Antrim

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Karen Mills

Glasgow

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Karen Mills

Glasgow

Mandy helped us book a hen party in Benidorm which we were struggling to do as there are a lot of hotels not booking hen or stag parties.Saved us a lot of time and effort

Karen Mills

Glasgow

Mandy is very helpful and goes out of her way to get things done for you. i have recommended her to my friends and would recommend her to anyone

Marianne McKee

County Antrim

Mandy is absolutely lovely, literally everything we did was sorted for us and we had an amazing hassle free trip. Booking again with Mandy and have passed her number on to friends. Thank You Mandy.

Sarah McIntyre

County Antrim

Mandy easily explained ti me even if I had to ask twice . Felt so at ease talking over the phone . So glad that I can call her if I’ve got any concern so helpfull ??

Lesley English

Lancashire

Mandy is the best . .she has sorted my holidays for years . Iwould use no one else

Yvonne Wells

Isle of Wight

Mandy is very efficient, friendly and knowledgeable. Mandy makes me feel like a friend she certainly builds our excitement for our up coming holiday.

Lauren Spooner

Kent

Mandy sorts out everything you require within your hotel, it's not a request when Mandy gets involved it's sorted,

Robert Hawthorn

North Ayrshire

Mandy is so pleasant and friendly, she made the booking to fit perfectly with my needs, highly recommended

Lynne Macmillan

Cumbria

All very easy and quick to have my holiday booked

Sheena Patterson

Melrose

Mandy has been a great help ,she has always been able to help with any questions, and is a great a her job in finding the best deals available... I eould definitely recommend Mandy to anyone that need a holiday sorting ..

Paul Archibald

Stoke on Trent

Mandy is an excellent consultant and I would have no hesitation in recommending her

Karen Nicholls

Birmingham

Mandy is an excellent consultant and I would have no hesitation in recommending her

Andrea White

Aberdeenshire

Excellent service. So helpful. Nothing to much trouble xxx

Michelle Hayes

Merseyside

Very helpful went above and beyond to find our perfect holiday

Tracey Costin

Essex

Mandy is amazing at what she does. Her customer service is impeccable. She always goes above & beyond to make sure we get exactly what we want from our holiday.

Jayne Best

Newcastle Upon Tyne

Easy to deal with and the best I’ve used for years

John Layton

Newcastle Upon Tyne

Mandy is the best, simple as that ! Why chose to go elsewhere . A genuine , honest and lovely Lady . The only problem that you will have is how hard to kick yourself for not using her before !

William Bowden

Essex

Mandy is great so so helpful an friendly I had her up the wall a bit asking so many questions but she was great an sorted me an my best mate a brilliant holiday to Benidorm Would highly recommend her xxx

Donna Hansen

Lancashire

From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service

Anthony Searcy

Derbyshire

Mandy was really helpful from the start and are really impressed, thank you so much for sorting this for us with no problems.

Chantel Broughton

Leeds

Booking with Mandy takes all the hassle out of booking a holiday,always pass her name onto other friends who are looking to book a holiday.

Paula Swain

Cheshire

Absolute pleasure to deal with Mandy, she had had my holiday sorted in no time at all.

Paul Harwood

County Antrim

Never booked a holiday so quick and easy in my life and I'm 60

Patricia Ward

Belfast

Very helpful , great communication, would definitely recommend.

Yvette Patton

Wigan

Hi definitely, plus always helpful lovely person great attitude

Gillian Fradgley

Newcastle upon tyne

Very helpful. Listened to what we wanted and got us a good deal Answered us straight away when we had a question

Marjorie Farrand

Lancashire

Excellent help and support throughout booking

Shirley Barron

Cheshire

From my first enquiry . Mandy has been extremely helpful and efficient in booking my short get away.. Fantastic service!

Anthony Searcy

Derby

Fantastic service nothing to much trouble

Raymond Harris

Liverpool

I would like to score you more than ten as I feel you went above and beyond any custom service I have ever received in your sector. It is so refreshing to feel so assured things are following the correct path by speaking to you personally. I would and have recommended already. Very many thanks.

Sheree Smith

France

Mandy is the best agent I have ever used.she is with you right through your holiday.very caring lady

Molly Neilson

South Lanarkshire

Really enjoyed our holiday thank you very much Mandy it went so well you arranged our special assistance and did all of our paperwork we will be using you for next holiday you take all the stress of sorting everything out x

Elaine Shields

Durham

I have used Mandy these last few times for my holidays. I must say she goes beyond helping no matter the time of day. I'm so glad I've booked my 2023 holiday with her again

Nicola Hill

Belfast

Excellent service, we didn't need to do anything it was all done professionally by Mandy. Thank you so much we had a great time

Michelle Louw

Cheshire

Absolutely lovely woman goes above and beyond to make sure you not only get a good deal but you get the best she can deliver

Bernard Wilkinson

Middlesbrough

Mandy Ridley is first class at what she does. I will always use her services and I’ve recommended her to plenty of friends. First class service all the way

Simon Newlove

West Yorkshire

We have booked with Mandy twice already and have booked again for next year. Mandy could not do more for us, Great Service.

James Brown

Edinburgh

once again thank you to Mandy for helping me and my friend find a beautiful holiday at the AQUILA PORTO RETHYMNO HOTEL IN RETHYMNON CRETE every thing was amazing Mandy as always went above and beyond to help x x x

Yvonne Wells

Isle of Wight

Other than great service, help and knowledge, I like the fact I can always get in touch with Mandy without having to sit waiting in the phone for hours on end. Also emails replied to the same day, which is amazing.

Carl North

Greater London

Mandy was amazing when it came to us booking a holiday! She was straight on it from the get go, nothing is ever to hard for Mandy… it was great service and it puts your mind at ease knowing if anything was to ever go wrong Mandy is straight there to sort it out! I will forever always book my holidays through Mandy!x

Heather Macleod

Scottish Borders

So happy to receive this message from a client , I always do my best for my customers without hesitation. It is so lovely to receive messages like this. Always appreciated ! “Just wanted to say thank you again for all your help sorting out that situation - you’re amazing at what you do and is why I love booking my holidays with you. You’ve been at the end of the phone after 2 rings and provided the best support with a very open channel and communication and assistance throughout x x x x ?? Mrs Hindley

Jenna Hindley

Sunderland

Just home from a fab hol to Greece ! What a great experience from Mandy .. everything was taken care of and all needs met for a stress free hol , I have already passed her info on while on hol and to family and friends , I can’t recommend her enough .. big thanks

Jennifer Thompson

Doncaster

Mandy makes booking a holiday a lovely experience. Always knowledgeable and goes above and beyond to help. Irons out any problems immediately. Would never use anyone else.

Paul Saunders

Leeds

I would not use anyone else she provides quick service with the best deals there are no waiting on phones and she caters for your specific needs very quick to respond to messages I wish all travel agents were the same.

Angela Marshall

LOSSIEMOUTH

The most helpful person I’ve ever booked a holiday with. Would definitely recommend Mandy to all my family and friends!

Nicola Stickland

LLANELLI

I would ,and have recommended Mandy to family and friends for their holidays .Nothing is too much trouble for her and she goes above and beyond to find you your perfect holiday ,at an affordable price .I would not book with any other now ,she makes the whole thing so easy from first contact, right up to being back home ,thinking about the next holiday .

Patricia Evans

Swansea

Mandy was extremely responsive and knowledgable. She made booking a holiday totally stress free. She has a lovely warm personality, I immediately felt like I was speaking to an old friend. Complete faith in her and would strongly recommend her to anyone and indeed have been doing so. Our family have an amazing holiday to look forward to now for our silver wedding anniversary :-)

Leagh Douglas

Scottish Borders

Mandy is amazing, she sees to all the finer details, we don't have to worry about anything, she is always at the end of the phone. I recommend Mandy to all my friends and family. We will be using Mandy for all our future holidays ??

Karen Nicholls

West Midlands

Mandy offers a service that is second to none, always helpful and sorts out any problems or queries you have straight away, look forward to booking many more holidays with her, would highly recommend her

Stephen Bossons

Staffordshire

Mandy is so friendly and nothing is to much trouble, I only have to message & she gets back to me

Carol Chelton

Cumbria

It was so easy booking a holiday with Mandy. A very personal experience and she took the stress out of searching for suitable destinations.

Lauren Farquharson

GALASHIELS

Mandy was so polite and friendly on the phone. She is very efficient and checked that we had received everything. She reminded us before we went away what we had to do and told us to have a lovely holiday and if we needed her at anytime to contact her. While we was on holiday she contacted us before we were coming home reminding us to fill out our passenger locator forms and she actually checked us in for coming home and sent us our boarding cards. She goes over and beyond to help you out. she takes all the worry out of booking a holiday knowing she is available to help you. I would definitely recommend Mandy to our family and friends.

Andrea Kitchen

Lancashire

Mandy is Friendly, knowledgeable, listens well, super responsive and I loved the online app as a repository for all docs / payments. Took all the hassle out of finding the right holiday for us

Sue Moffat

Scottish Borders

Mandy has made the booking process very easy, I sent her face book message within an hour we were on the phone talking flight times, this has been the easiest holiday I have ever booked. Mandy has went over and above with her customer care we have been extremely grateful for all her help with assistance at airport along with keeping us up to date with any new guidelines from hotel and airline. Cannot praise her enough and will definitely be booking my next trip with Mandy ??

Maureen Brown

Edinburgh

Just back from windwere had a great time lovely place which was all arranged by Mandy top class service well done & thank you for everything must say 5 star service & great choice of hotel love Steve & Deb xxx

Deborah Clayton

Durham

Mandy thank you for all your work in getting us a holiday. Just back had a great time if it wasn't for you in helping me complete all the forms I don't know if we would have went. The place itself was beautiful the hotel was first class, and it was so relaxing. Will certainly be using you again and will recommend you to anyone who listens. Thanks again Jimmy & Yvette

James Brown

Edinburgh

Used Mandy as our Travel Councillor for the past few years. Would not book with anyone else now. Mandy goes above and beyond to help with all aspects of your holiday. Superb service and so friendly. A pleasure to speak to. Would highly recommend

Paul Saunders

Leeds

Mandy is doing a wonderful Job,she explains everything to us,makes good suggestions and makes everything so easy and no stress.Mandy goes over and beyond her Job to help.I recommend her to all my family and friends.

Karen Nicholls

Birmingham

Mandy is amazing from enquiring about holidays to booking them mandy is always there to help if needed nothing is ever to much trouble

Tracy Dawn

Liverpool

Excellent customer service from Mandy. She offers a personalised, professional service whilst managing all your needs. I have continued to book all my holidays / travelling arrangements with Mandy for the past 12 year as she is reliable, honest and trustworthy. Mandy's customer care service extends well beyond finding your perfect holiday, her after care is second to none also.

Jenna Hindley

Sunderland

I would always use mandy as she is always at the end of the phone anything you need to ask she can answer just booked again with her & will definitely be booking again soon ,she feels like a friend I have known all my life

Sue Maguire

West Yorkshire

Fantastic service, easy to contact, very flexible, always answers any concerns you might have. Up to date on all the travel advice in these uncertain times. Thsnk you.

Tracey Meakin

Birmingham

Mandy has been so helpful from finding my holiday to actually booking it .It is the first time I have used a counsellor but I will definitely be using her for any future holidays .I have been kept informed of info every step of the way , and look forward to my holiday .

Patricia Evans

Swansea

Hi Mandy. I found your service excellent! Even though I missed my holiday, you kept in touch with me even though you had lots of other people to deal with. I will definitely be using you for future bookings

Amanda Mitchell

Cumbria

Highly recommend Mandy. Have used her services several times now and would not use anyone else. This lady goes above and beyond and covers every aspect of your holiday. Makes her customers feel really special

Jacqueline Saunders

Leeds, West Yorkshire

I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family

Amanda Anderson

South Ayrshire

Possibly the best travel agent I have ever booked through. Handled the booking efficiently and effortlessly and kept in regular contact. Same with covid-19 holiday cancellation.. Mandy has taken care of everything. I will definitely be booking again with Mandy.

Diane Eppleston

County Antrim

Mandy got us the hotel, airport flights and dates we wanted. She also arranged assisted boarding and wheelchair on our arrival at Edinburgh and Alicante on the way home. She was very helpful and easy to talk to over the phone. Also, she told us to phone her if we had any problems before, during or after our holiday. We will definitely be booking through her again.

John McLean

Dunbar, East Lothian

Very easy and straightforward to deal with & will definitely recommend and use again.

Anthony Tyler

Leicestershire

Friendly fast efficient with a good price, will definitely use again

James Mcdonald

Essex

Mandy did her very best to ensure we got the best deal , she is also so easy to talk with, she makes booking so easy I will definitely use her again x

Susan Lowther

Doncaster

Lovely person would definitely recommend to family and friends very helpful no stress did everything for me regarding my booking

Anita Edwards

Sheffield

Mandy ridley offers a highly professional service , ranging from finding ,arranging and completing the whole process. She is extremely knowledgable and helpful in every aspect of planning your holiday. Excellent, friendly service and I have already recommended her to friends/family who have been delighted with her.

Kerry Barton

Newcastle upon Tyne

Mandy was so helpful throughout the booking process, she explained everything and was there whenever I had any questions. We are now all sorted and excited for 2020.

Adele Bennett

Newcastle upon Tyne

Excellent customer service, friendly, no pressure approach. Found exactly what we wanted from our holidays with plenty of options to choose from. Highly recommend. Have used Mandy for 10 years. Excellent for family holiday bookings and large group holiday bookings alike

Jenna Hindley

Sunderland

Mandy is a delight to deal with. A real personal service and I am very happy with my dealings with her

Alison Davies

York

Very professional, very one to one. Not very often you get a feeling of comfort when sorting a holiday. Will only use Mandy from now on. Cheers

David Barton

Newcastle upon Tyne

She was very quick with reply, very helpful - anything I asked her to look for she did and I recieved a lovely thank you card. I would definitely use again xx

Linda Luck

Middlesbrough

We have been booking holidays with Mandy for quite a number of years and all our holidays have been perfect. Mandy is easy to talk to, always nice polite and gets some fab holidays. Just had one in Spain, the hotel was perfect in every way now will look forward to the next in Gran Canaria in December

Eileen Taylor

Lincoln

Mandy was very helpful and done a great job in getting us a great deal on our summer holiday, I will be recommending her to all my friends and family.

Margaret Sandford

Glasgow

Really friendly and helpful and replies to your requests immediately

Karen Perry

West Midlands

Excellent, efficient , friendly service mandy went above and beyond to fulfill our requests, have mentioned this to family and friends who have said they will notify me for details

Gillian Thompson

Newcastle Upon Tyne

I find Mandy very well informed and extremely helpful .

Christopher Cole

Newcastle Upon Tyne

I have used Mandy for most of my Disney holidays and I have to say that I have never been happier with her very helpful and friendly service, I have never had any issues with Mandy through travel or accommodations which I have had previous with other travel agents Mandy has always made our holidays easy and stress free I would definitely recommend her to anyone, if there is anyone out there who has the most amazing service and best prices it would be Mandy Ridley, and I would also like to add a huge thank you to Mandy for everything she has done for not just myself but also my family.

Amanda Anderson

Ayr, Scotland

Mandy was very helpful, prompt and great price. Very happy with my service and booked my holiday with confidence. Will try to get family and friends to join her.

Gillian Fradgley

Newcastle Upon Tyne

I loved the personal touch Mandy gave me, nothing was a problem

Jacqueline Jones

Newcastle Upon Tyne

Mandy is just great a very helpful lady.

Richard Holmes

Norwich

Discover the world with me

CONFERENCE TC SCORE WINNER 2025

CONFERENCE TC SCORE WINNER 2025

This is so rewarding, 1st place on customer TC Score 2 years in a row... Thank you to all my customers who sent in their scores..

09 Nov 2025

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Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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