Mandy Ridley

My expertise

Maldives
Galapagos
Greece
Spain
United States

I'm based in

Newcastle

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

Welcome to a more personal way to travel

With over 35 years of experience in the travel industry, my journey began in a small tour operator in Newcastle upon Tyne and has taken me from cabin crew, to travel agent, call centre specialist, and even a tour operator representative at Newcastle Airport. I've also lived and worked overseas in Gran Canaria and mainland Spain, gaining valuable first-hand destination knowledge that I now share with my clients.

Starting my own travel business has allowed me to pour 100% care, passion, and expertise into every holiday I arrange.

My clients are at the heart of what I do, and I'm proud to have achieved 1st place for Customer TC service two years in a row at Travel Counsellors , receiving the most 10/10 reviews.

When you book with me, you're guaranteed personal attention, honest advice, and a friendly service with a smile.

Your holiday matters-and I make sure every detail is right.


Warm regards

Mandy


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Explore my guides and blogs

St Peter’s Square Pope Francis and we were there !

St Peter’s Square Pope Francis and we were there !

From an audience with the Pope to St Peter’s Basilica… and then straight to an Irish bar in Rome to watch Newcastle. A spiritual journey in every sense. ⚫⚪🇻🇦🇮🇹

06 Apr 2026 1   min read

NEW YORK , NEW YORK

NEW YORK , NEW YORK

✨ New York was absolutely amazing! ✨ During my trip I was lucky enough to visit: 📍 Times Square 📍 Grand Central Terminal 📍 Central Park 📍 Trump Tower 📍 Wall Street 📍 Empire State Building 📍 Brooklyn Bridge 📍 9/11 Memorial 📍 Bryant Park 📍 Flatiron Building 📍 Greenwich Village 📍 Fifth Avenue 📍 The Bronx We even got to watch an NUFC game in a New York supporters bar – what an atmosphere!

03 Oct 2025 1   min read

Stunning Santorini

Stunning Santorini

Having wanted to visit Santorini for a very long time. I eventually decided on travelling here,,,,,so happy that I did. We stayed in the resort of Kamari in a wonderful villa, we did rent a car to travel around the island. However , the villa was located within walking distance to the beach and resort….. My favourite part of the Island has to be Blue Domes in Oia. Spectacular views , it’s no

26 Sept 2024 1   min read

Barcelona / Montserrat

Barcelona / Montserrat

An amazing 4 day break away! Montserrat: What can I say?? If you haven't had the opportunity to visit here , then I can highly recommend it! This mountain is home to one of the most important religious sites in Spain. A residence for the Benedictine abbey, Santa Maria de Montserrat, It is located approximately 45 km northwest of Barcelona. So if you are staying in either Barcelona/Costa Dorada

14 Apr 2024 1   min read

Kefalonia

Kefalonia

With so many destinations to travel to, Kefalonia was always on my list, since watching the movie Captain Corelli's Mandolin... We stayed in a stunning villa near the airport with views of Kefalonia as well as the airport( the noise of the aircrafts didn't bother us at all), I would even go so far as to say, we actually were fortunate to watch the aircrafts flying overhead on arrival and take

12 Apr 2024 2   min read

Trip to London

Trip to London

So after much planning we eventually got to visit the Capital. Starting off with a trip to watch "Phantom of the opera"...highly recommended! Then onto Madame Tussauds , which was fantastic to see. We enjoyed our stay so much , that we travelled back after a few weeks, this time visiting London Zoo and SEA LIFE Centre London Aquarium. The weather was great , so fantastic for walking around.

15 Sept 2021 1   min read

DisneyLandParis Magical Place

DisneyLandParis Magical Place

Disneyland Paris must be one of my favourite places to visit. Me and my children have travelled here numerous times over the past 14 years and it's different every time we holiday here, as Disney are always adding something new to the park. We've dined with the Disney prince and princesses, had lunch with Mickey Mouse, Goofy and many other characters. July was a perfect time to travel, the wea

21 Sept 2018 2   min read

What my customers say

Mandy is the best and nothing is too much for her. She is an asset to the company. Always ring and book with Mandy

Paul Wincott

Essex

Mandy has the patients of a saint, she goes beyond any other travel agent , she is very pleasant and listens to what you are saying, not just palming you off with something you don't want, she is the best too marks for Mandy 👌👏👏👏

Carol Tullin Watson

Belfast

We have booked our holidays with Mandy since 2024 up to four times a year . We have every confidence in her . Mandy goes above and beyond to make are holidays perfectly stress free, no problem is too much trouble. When communicating with Mandy it’s like talking to a good friend, always there when we need her and always willing help .

Patricia Fenna

Lancashire

I would have no hesitation recommending Mandy to my family and friends ! She's an absolute star , and nothing is to much trouble for her , you can’t ring or txt anytime and she always gets back to you promptly ! I have used her in the past and just booked another 2 holidays with her . She’s such a lovely lady and gives everyone 100% + , so easy to talk to and friendly It gives me peace of mind booking with Mandy , as she makes it all so easy and know , there’s no problem she won’t sort out for me . Won’t book with anyone else now 😊

Maureen Kay

Lancashire

Mandy recently booked a couple of holidays for us and was professional as always and helped with what we needed before we booked. Would always contact Mandy when booking a holiday and will be recommending to family and friends. Thanks again Mandy

Chantel Broughton

Leeds

This is the 3rd time I've booked with Mandy and nothing is a problem for her. She makes sure everything I need is in place. always look out for Mandy's deals (even though one of my personal friends does the same job)

Janet Heaton

Lancashire

Thank you Tom.............. I found mandy on facebook few years ago. said hello told her am looking 5 nights Benidorm ..she found me a great hotel for solo traveler at the time ..but the light bulb moment was i didn't have to spend hours at the pc searching for best deals ..Mandy's experience did all that .and checks me in organises my wheelchair assistance.its like pay and go brilliant .. so when I want a holiday I don't even turn on my pc .txt message to Mandy she sends me a few choices i make a selection done..and Mandy's prices are a lot cheaper then i find ..so its win win for me . Tom Nolan Salford, Manchester

Tom Nolan

Salford

From texting Mandy on mon morn with I might add a very challenging holiday request she had text me back within an hour with several options and with few phone calls later from her was there anything else I needed or help with our holiday we had it all booked and paid for that day Mandy is so efficient and extremely friendly and nothing is too much trouble for her I would recommend her to everyone I know .

Pauline Jones

Cheshire

I wanted to change hotel and Mandy dealt with it for me ...... even when she was on holiday herself .... that's great customer service!! And the original booking was done so efficiently and with such a friendly manner. Brilliant.

Vanessa Morris

Durham

Mandy goes above and beyond what is needed for your holiday. she's always available when something goes wrong. she's always there to sort out problems straight away, nothing is a problem for her. she is the most courteous and polite person you could speak to. I would and have recommended her to friends and family. keep up the good work Mandy.

Marianne McKee

County Antrim

Very attentive and informative and caters to your every need. Also brings things to your attention that you might have missed in order to give you the best experience, which is very much appreciated 😃

Susan Mahon

Scottish Borders

Mandy spent the bulk of her Saturday evening on the phone with me,suggesting many options for my September holiday! I was sent recommendations from her customers. She asked questions that I would not have thought of and tailored a holiday that I can't wait to go on. I feel all that have to do now is pack and show up! Mandy was extremely patient, warm and patient. I definitely would and have recommended her to friends! She is a very valuable asset to your company!! 10 plus stars

Angela Roberts

Belfast

I have always found Mandy to be both professional and courteous when supporting us with booking our holidays. Her wealth of knowledge and ability to recommend destinations that best suit our needs is second to none. Nothing ever seems to be too much trouble for Mandy. She consistently goes above and beyond, and her personal touch, kindness, and dedication have never wavered. Mandy is an exceptional Travel Counsellor and we will continue to use her services because we know we will always receive that level of service that makes all of the difference. Thank you Mandy, for all your help and support. It is genuinely appreciated.

Paul Carter

Newcastle

What an amazing lady, Mandy has managed to get us a holiday in Malta for a price within our means, She listens carefully to what is important to you and strives to get you the very best deal. I wouldn't use anyone else she is so friendly. down to earth and is so very good at her job. Thank you Mandy for sorting our holiday out.

Sharon Girgenti

Manchester

Mandy is super efficient when finding me the best holiday for us, this is the 3rd time we've used Mandy i have that much confidence in her. Always polite, helpful when i need it, and always jolly and happy. Great job!!!

Lorraine Banks

Staffordshire

Definitely a Ten, service second to nobody, the speed of Mandy getting back when you as ask a question, or make an enquiry is much more than being efficient. We wouldn’t hesitate in recommending her.

Thomas Allan

Stratford-Upon-Avon

Mandy helped me to book an alternative holiday for my daughter as her original holiday was cancelled at the airport. She managed to get her another holiday the same day. Mandy went above and beyond to sort this out I couldn't be more grateful. I will be booking every holiday through Mandy from now on, extremely professional service. Thanks to Mandy my daughter and her partner are having a fantastic holiday. Thanks so much.

Catherine Robinson

Doncaster

Mandy is absolutely fabulous. She's like a friend and cant do enough for me. She's the best cruise or holiday xx

Julie Gallimore

Lancashire

First time booking a cruise 🚢 with so much choice but no clue. Mandy was amazing narrowing down my search yet still giving me lots of choices. Mandy recommended leaving from New York, I’m so excited 😆 Thank you Mandy ❤️

Denise Hope

Durham

Mandy is the absolute best, she makes holiday bookings stress free. The more you use her the more she gets to know and understand our needs, she automatically knows what sort of suggestions to put to us and guide us to the perfect holiday for us.

Julie Brophy

Cambridgeshire

I have now booked with Mandy 5 times and wouldn't go anywhere else, I have recommended Mandy in particular to all family and friends, she goes over and above for everyone on holiday, I've even contacted her whilst away and she has helped immensely with my concerns and every holiday has been perfect, she is an asset to the company ❤️ xxxxx

Rita McGonnell

ISLE OF ISLAY, Argyll and Bute,

I have used Mandy a few Times and she always goes above and beyond, keeping you in touch every step of the way She is a lovely warm person so approachable .I would thoroughly recommend her to friends and family. I have just booked our first holiday with a disabled person in her party and she made a worrying time for us so easy.

Karen Mills

Glasgow

I have used the Support from Mandy Ridley on a few occasions for booking my Holiday now. It take all the hassle & stress away from myself. Mandy keeps me informed & updates me with any changes to my Holiday. I have recommended Mandy to my friends who have also booked via Mandy. Nothing is too much trouble, If I have an issues or concerns, Mandy is always at hand to offer her support. Mandy is very Professional & Knowledgeable in choosing the right Holiday tailored for you. ( and also sources the best deals & value for money) Mandy is always my first to go to person.

Kelvin Langford

West Midlands

Mandy Ridley is incredible , makes booking a holiday trouble free , she’s at the end of a telephone for any concerns .

Janette Evans

Swansea

I have used Mandy to book a number of holidays over the last couple of years and highly recommend her to anyone I speak to regarding booking a holiday. I have recently booked a cruise for 2027 with her and will definitely be booking in the future

Catherine Oldham

Derbyshire

Mandy Ridley is absolutely amazing we wouldn't been with any one else she goes above and beyond. We've been on 5 holidays in the last year and half all book through her amazing at what she does

Margaret Lyons

Lancashire

I was sceptical at first as I always used TA but saw Mandys posts and they were just what I was looking for so checked some reviews out and thought ok I will give it a go and was simply blown away by how easy everything was and after speaking on the telephone with Mandy and explaining our personal requirements she put my mind at rest completely, even checking us in. Would rate Mandy 15/10 if possible. Will definitely be using again.

Victoria Knapper

Staffordshire

I can’t recommend Mandy highly enough! She made the whole booking process completely effortless and stress free. She found the perfect hotel in a fantastic location, and was incredibly patient, helpful, and attentive throughout. Nothing was ever too much trouble for her. Thanks to Mandy, everything is perfectly arranged and I’m so excited for my holiday!

Dionne Mitchell

Newcastle

We've used Mandy quite a few times & she managed to get us our holiday even cheaper than we found, she has always been very reliable and we'll continue to use her services

Deborah Halley

County Armagh

Mandy goes above and beyond her duties to make sure the details are correct, everything is understood, the app is updated and everything has been discussed thoroughly. I have now booked my 8th holiday with her, and will continue to, as the service is fantastic.

Christopher Biggins

Wakefield

Discover the world with me

CONFERENCE TC SCORE WINNER 2025

CONFERENCE TC SCORE WINNER 2025

This is so rewarding, 1st place on customer TC Score 2 years in a row... Thank you to all my customers who sent in their scores..

09 Nov 2025

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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0191 381 0045

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Finding your match...

Every unforgettable journey starts with the right person by your side.