My name is Melanie Kay Johnson and I live in Rossendale in Lancashire with my youngest daughter Aimee and my black Labrador Arthur. I have been helping people to plan their holiday dreams for the last 37 years, a career which has helped me share my passion for travel.
In October 2025, I will have been a Travel Counsellor for 21 years. It is the best time I have ever had in the travel industry. Travel Counsellors allows me to share my extensive knowledge with you & personalise your adventures & experiences.
I give the highest possible customer service and to ensure that every travel arrangement meets and exceeds your expectations. Thus, allowing me to turn your dream holiday into reality. Travel is moving fast & furious again since the world stood still in 2020. Whether it be on trains, planes or automobiles. Cruises, buses or horseback its happening.
I have travelled all over the world including the Far East, Australia, South Africa and United Arab Emirates as well as all over Europe to name but a few. My greatest experience so far was a visit to Johannesburg and the Madikwe Game reserve where I saw the most fantastic animals in the wild. Also I visited the Kruger National Park and travelled to Mpumalanga, White River, Hazey View and God's Window. South Africa is just the most amazing country. One of my favourite place is Switzerland. Summer or winter I love it! In 2019 I visited California. I stayed in Huntington Beach, Palm Springs and San Diego. This was a first time visit to America for me. I really enjoyed it, so much to see & do for all ages. I took in a visit to the MS Midway which was out of this world & also watched the LA Dodgers play a game. In March 2020 my friends & I went to New York for the weekend, just wow!! We flew on Aer Lingus via Dublin so cleared customs there, it’s much easier than flying direct into JFK. Lots to say about New York! I can plan the best itinerary for you. Over the last 6 months I have visited Texas & sailed the Danube on an amazing river cruise In January this year I travelled to Perth in Australia. My daughter Ellie now lives there pursuing her career as a midwife. My brother & his family have lived there for nearly 20 years.
I also have a wealth of cruise knowledge after sailing on many wonderful ships. Royal Caribbean, Celebrity, MSC, P&O, Regent, Silversea & Seabourn to name but a few. River cruise is one of my new favourite type of cruising. This year June 2025 I sailed on Brilliance of the Seas to Greece Turkey. Cyprus with all the family.
I have extensive knowledge in long haul travel, round the world itineraries & luxury travel I also specialise in family holidays for all ages.
We have access to state-of-the-art technology including, for you, our fantastic TC App, online account, where you have all your holiday information at your fingertips. I also deal with many tour operators like Jet2, TUI & EasyJet as well as local ground handling agents worldwide to put together a tailormade bespoke holiday personal to you.
So whether your requirements are a family holiday, a long haul trip, a city break UK and abroad, a cruise in the Caribbean, first class flight or a safari, give me a call and I will ensure that it is all taken care of.
If you would like to receive my online newsletter, including special offers (some of which are exclusive to Travel Counsellors) simply send me an email or give me a call.
Thank you for taking the time to visit my web page, give me a call to discuss your next holiday
Mel Personal Travel Counsellor 37 years expert experience in all leisure travel
My customer stories
Sent by CAROLINE MURPHY
IRVINESTOWN 17/09/2025
As always in safe hands with Melanie
Sent by JULIE WOOD
ROSSENDALE 17/09/2025
Mel provided travel options and prices tailored to my requests with efficient booking and communication. Thank you!
Sent by JANET MILLS
ROSSENDALE 17/09/2025
Booked many Holidays with Mel Different Destinations Wonderful Experiences each Time
Sent by RACHEL POWER
ROSSENDALE 17/09/2025
Mel has been fantastic throughout, extremely knowledgeable and helpful. She certainly has taken the stress out of booking everything and would recommend her services, even to ‘seasoned’ travellers. Thanks once again x
Sent by MARK SHEPHERD
ROSSENDALE 17/09/2025
Used Mel a few times for my hols. Great service from start to finish No hesitation in recommending Mel to others
Sent by NAPOLEON CHARAKLIAS
BLACKBURN 17/09/2025
7 star service by Mel
7 Star service by Mel. We cannot thank you enough! Travelling around the world could not have been easier!
We did not have to worry about anything
Thank you Mel
Sent by ANDRREW LIVESEY
BLACKBURN 17/09/2025
Always super friendly, great advice and just a pleasure to deal with
Sent by NATASHA LITWINEKO JONES
ROSSENDALE 17/09/2025
Excellent service, above and beyond 🌟🌟🌟🌟🌟
Sent by NICOLA HAWORTH
ROSSENDALE 17/09/2025
Mel is very professional, helpful and friendly,nothing is ever too much trouble. She is efficient and her experience and knowledge of locations and holiday experiences means she always finds me the best deals to suit my needs.
Sent by CHRISTOPHER WALKER
ROSSENDALE 28/05/2025
Mel is always amazing and booking a holiday is so easy with Mel.
Sent by JENNIFER FOXCROFT
BURY 28/05/2025
Always knowledgable and helpful all the way through the process. Takes the hassle out of booking a holiday x
Sent by SAMARA BARNES
ROSSENDALE 28/05/2025
Amazing personal service
Sent by JULIE MCARTHUR
BURY 28/05/2025
Excellent, prompt and very friendly, personal service. Thank you.
Sent by MARTIN CUSACK
ROSSENDALE 28/05/2025
Melanie comes across as a total professional with great knowledge in the travel industry. It's simple to say that's her service is First Class. Martin
Sent by NAPOLEON CHARAKLIAS
WALES 28/05/2025
Amazing service and stress free service by Mel! Can not recommend her enough 100 out of 10!!!
Sent by JANET MILLS
ROSSENDALE 28/05/2025
Booked many Holidays with Mel Different Destinations Wonderful Experiences each Time
Sent by MARK SHEPHERD
ROSSENDALE 28/05/2025
Used Mel a few times for my hols Great service from start to finish No hesitation in recommending Mel to others
Sent by RACHEL POWER
ROSSENDALE 28/05/2025
Mel has been fantastic throughout, extremely knowledgeable and helpful. She certainly has taken the stress out of booking everything and would recommend her services, even to ‘seasoned’ travellers. Thanks once again x
Sent by Caroline Murphy
Irvinestown 27/05/2025
As always in safe hands with Melanie
Sent by Jane Bragg
Wakefield, Yorkshire 11/06/2019
Always patient with me, even though I change the goalposts sometimes!! thanks Mel a true star.
Sent by Denise Tate
Blackburn 11/06/2019
Good to have the knowledge of an experienced travel counsellor for recommendations and advice.
Sent by Andrew Livesey
Blackburn 11/06/2019
Truly great service and always goes the extra mile. Have recommended a number of times now and others also loved the experience. Will never go anywhere else
Sent by Lauren Taylor
Rossendale, Lancashire 11/06/2019
Mel is just brilliant, she will take into account everything we want in our holiday, provide all the options and find it at a great price
Sent by Kirsten Gibson
Bury, Lancashire 11/06/2019
Fantastic, helpful service from Mel. Nothing is too much trouble. Highly recommend.
Sent by Harry Howe
Blackburn, Lancashire 08/02/2019
Stress free process, never booked a holiday so easy! I'd recommend Mel to anyone.
Sent by Louise Monk
Blackburn, Lancashire 12/04/2018
Mel organized everything I have been wanting for my trip to South Africa and more! Couldn’t have asked for a better experience, so excited for this trip Thank you Mel for organizing!
Sent by Natalia Myerscough
Bury, Lancashire 12/04/2018
We always use Mel to find us a holiday. We usually have no idea where to start and she quickly finds us somewhere suitable and in budget!
Sent by Sarah Roberts
Ramsbottom, Lancashire 12/04/2018
Melanie has made the whole daunting experience of booking a holiday for a family when one member has access needs an absolute pleasure. I have full confidence that melanie understands our needs. She listened to what we needed and asked all the right questions to ensure we have booked the right holiday. We will definitely be using melanie again. I cant imagine booking with anyone else
.
Sent by Trisha Hill
Windsor 12/04/2018
Melanie has arranged several holidays for me. I have always found her to be extremely helpful and very professional. I have recommended her to friends and family members.
Sent by Caroline Murphy
Brookeborough Northern Ireland 12/04/2018
As always the perfect planner for any trip
Sent by Lucy Mellor
Rossendale 12/04/2018
Absolutely amazing Travel Counsellor, I have used Mel for every holiday I have booked over the past 10 years plus.
Sent by Michael Guilas
Cleethorpes 10/10/2017
Some seem to be happy to arrange their own trips on the internet by themselves. Too bad, but it's their choice. For us, each trip is different, and we always have requests that need made-on-measure actions, thank you very much Melanie.
Sent by Andrew Livesey
Blackburn 10/10/2017
Truly professional service and always willing to help provide a perfect holiday. Would recommend always and don't intend to book elsewhere again.
Sent by Lucy Meller
Rossendale 06/10/2017
Mel is a fantastic Travel Counsellor, I have booked that many holidays with her I've lost count! She has also booked holidays for family members and friends. I will continue to use her in the future. Thanks for all your help over the past 9 years x
Sent by Myra Miller
Lancashire 16/10/2014
I have recommended Melanie many times to friends. The service she provides is both professional and personal. Nothing is too much trouble. We look forward to our next holiday.
Sent by Angela Bailey
Lancashire 16/10/2014
I would not hesitate to recommend Melanie, she is efficient, knowledgeable and always provides service with a smile.
Sent by Deborah Mason
Staffordshire 16/10/2014
I come back to Travel Counsellors time and time again. The reason being is Melanie. Nothing is ever too much trouble, and her customer care is second to none. You have a real treasure there and I hope she is valued by your company. Once again a big thank you!
Sent by Jane Bragg
Wakefield 16/10/2014
I always use Melanie to look for and book any overseas holidays however large or small. The requests have varied from a family holiday in Menorca, booking flights for 22 passengers to Barcelona and more recently a family holiday to Barbados. Mel has always offered advice and her help has been much appreciated. I would and have recommended Melanie and Travel Counsellors to friends.
Sent by Jillian Szucs
Lancashire 16/10/2014
My experience with Melanie Kay Johnson has been faultless. From the day we started to look for our holiday best advice was given for years. Her knowledge & patience is outstanding! I have recently booked again to go with my daughter & know we will experience a fabulous time. I definitely will always be booking my holidays with Melanie - which I have passed on to friends & family, also my clients.
Sent by C Moore
Wolverhampton 12/10/2011
Just wanted to say thanks ever so much for all your help throughout the enquiry process, all your advice when we had booked, and even whilst we were on holiday!
Your customer service, knowledge, and response time to our questions, was superb.
We can't thank you enough for all your help! We had a great holiday, and lovely wedding.
Our wedding day was amazing, and a day we will treasure forever.
We wouldn't hesitate to book another holiday with you, and will recommend you
to our friends :-)
Sent by Charles White
Bury 29/03/2011
Once again, I have been thoroughly satisfied with the service provided by Melanie in connection with my recent trip. She is always efficient, knowledgeable, courteous and helpful. I will certainly continue to use her services for future trips and have no hesitation in recommending her work.
Sent by John Miller
Warton Lancashire 25/03/2011
We wouldn't have a moment's hesitation in recommending Melanie.
Her professionalism and knowledge is second to none. From the sorting out of queries regarding places to visit, to travel arrangements to return home. Her knowledge is immense and over the years she has helped us plan short and long haul holidays with enthusiasm. She is truthfully a very personable Travel Counsellor.
Sent by Michelle Jones
Ramsbottom 23/03/2011
As always Mel's service is excellent and she is always available to answer questions, which is why I recommend her to my friends and family.
Sent by David Tolputt
Milton Keynes 23/03/2011
Melanie has provided fantastic service on numerous trips. She originally organised our honeymoon and put together the most fantastic and memorable trip. Since then no enquiry of ours has been too big or small for her, from the odd long weekend away to longer holidays. She is always able to offer some insight into locations, either through her own knowledge base or via her colleagues.
Sent by Philip Daynes
Bury 23/03/2011
I booked a special holiday to celebrate my mum's 80th birthday in Dubai. I have used Melanie on several occasions and have found that she will go that extra mile to make sure everything goes according to plan. I have no hesitation in recommending Melanie and I have to my friends and family.
Based in
Don't miss out on the latest news, holiday inspiration and offers
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you: