Melanie Kay Johnson

My expertise

Australia
South Africa
Indonesia
Portugal
Spain
Switzerland
United Arab Emirates
Canary Islands

I'm based in

Rossendale

Available for new enquiries

Honesty, integrity, care and expertise


My name is Melanie Kay Johnson and I live in Rossendale, Lancashire, with my youngest daughter Aimee and our black Labrador, Arthur. I have been helping people plan their holiday dreams for 37 years, a career that has allowed me to share my passion for travel every single day.

In October 2026 I will have been a Travel Counsellor for 22 years, and it has genuinely been the best time I have ever had in the travel industry. Being a Travel Counsellor means I can share my knowledge with you and personalise every adventure around what matters most to you.

I pride myself on offering the highest possible level of customer service and on making sure every travel arrangement not only meets but exceeds your expectations. My aim is always to turn your dream holiday into reality, with care, attention to detail and peace of mind.

I have travelled all over the world, including the Far East, Australia, South Africa and the United Arab Emirates, as well as throughout Europe. One of my greatest experiences was visiting Johannesburg and the Madikwe Game Reserve, where I saw the most fantastic animals in the wild. I also explored Kruger National Park and travelled through Mpumalanga, White River and Hazyview to God’s Window. Another favourite of mine is Switzerland, which I adore in summer and winter.

In 2019 I visited California, staying in Huntington Beach, Palm Springs and San Diego on my first trip to America, with highlights such as the USS Midway and an LA Dodgers game. In March 2020 my friends and I enjoyed a short break in New York, flying via Dublin with Aer Lingus and clearing customs there, which I found much easier than flying direct into JFK. I have plenty of tips to help you make the most of your own New York itinerary.

More recent travels keep my knowledge fresh and relevant. I have visited Australia, Turkey, Prague and sailed the Danube on an amazing river cruise. In June 2025 I enjoyed a family cruise on Brilliance of the Seas around Greece, Turkey and Cyprus, creating wonderful memories with all the family.

In early 2026 I travelled even more. In January I flew out to Perth in Western Australia, where my daughter Ellie lives as she pursues her career as a midwife and where my brother and his family have been based for nearly 20 years. I stayed from January through to March, giving me in-depth experience of Perth and the surrounding area. Due to issues in the Middle East at the time, my return journey was rerouted and I travelled home via Singapore rather than Qatar. This first-hand experience of changing routings and airline options in a fast-moving situation has strengthened my ability to support clients when plans need to adapt. Earlier this year I also enjoyed a relaxing break in Puerto Pollensa in Majorca with my daughter, and a special trip with friends to Tavira in Portugal for a milestone birthday.

I have a wealth of cruise knowledge after sailing on many wonderful ships including Royal Caribbean, Celebrity, MSC, P&O and Seabourn. River cruising has become one of my favourite ways to explore, combining comfort with scenery and culture.

I have extensive experience in long haul travel, round-the-world itineraries and luxury travel, and I also specialise in family holidays for all ages. Whether you are travelling with toddlers, teens, grown-up families or multiple generations, I understand the different needs and will tailor everything accordingly.

I work with secure, modern technology and a wide range of trusted tour operators and local experts worldwide to put together tailor-made holidays that feel personal to you.

So whether you are dreaming of a family beach holiday, a long haul escape, a city break, a cruise or a once-in-a-lifetime safari, give me a call and I will ensure everything is taken care of from start to finish.

Thank you for taking the time to visit my page. I look forward to helping you plan your next holiday.

Mel
Personal Travel Counsellor
38 years’ expert experience in leisure travel

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What my customers say

Mel is lovely and hopefully, I messaged Mel in the morning and my holiday was booked the same morning.Excellent experience as always

STEPHANIE FITTON

ROSSENDALE

Professional, knowledgeable, helpful,friendly, competent

HELEN MATTHEWS

ROSSENDALE

Mel is wonderful at coming up with the right package for our family holiday. Can’t thank her enough!

LINDA HEWITT

WIGAN

Very helpful snd feet on the ground advice !

JEAN PROUDLOVE

BUXTON

Very friendly and efficient. Just waiting for my visa now. Will happily do it again

DENISE AINSCOW

BUXTON

Mel is super helpful, very knowledgeable . You can always rely on prompt response. She’ll arrange everything for you - from seats on the plane and check in to contacting hotel if needed - no question is ever too small. The My TC App is very easy to use and have all the docs and payment options for your trip on it.

LUBA KLIMENCHENKO

ROSSENDALE

Mel isn’t just fantastic at her work, she’s organised, understanding, punctual with her responses, and a real credit to her industry.She’s also an amazing person outside of work, which makes all the difference.That’s exactly why we keep coming back to her for our holidays.

CRAIG MELLER

ROSSENDALE

Melanie was very helpful expedtitious and professional

DEBRA DOOLEY

BURY

As always in safe hands with Melanie

CAROLINE MURPHY

IRVINESTOWN

Mel provided travel options and prices tailored to my requests with efficient booking and communication. Thank you!

JULIE WOOD

ROSSENDALE

Booked many Holidays with Mel Different Destinations Wonderful Experiences each Time

JANET MILLS

ROSSENDALE

Mel has been fantastic throughout, extremely knowledgeable and helpful. She certainly has taken the stress out of booking everything and would recommend her services, even to ‘seasoned’ travellers. Thanks once again x

RACHEL POWER

ROSSENDALE

Used Mel a few times for my hols. Great service from start to finish No hesitation in recommending Mel to others

MARK SHEPHERD

ROSSENDALE

7 star service by Mel 7 Star service by Mel. We cannot thank you enough! Travelling around the world could not have been easier! We did not have to worry about anything Thank you Mel

NAPOLEON CHARAKLIAS

BLACKBURN

Always super friendly, great advice and just a pleasure to deal with

ANDRREW LIVESEY

BLACKBURN

Excellent service, above and beyond 🌟🌟🌟🌟🌟

NATASHA LITWINEKO JONES

ROSSENDALE

Mel is very professional, helpful and friendly,nothing is ever too much trouble. She is efficient and her experience and knowledge of locations and holiday experiences means she always finds me the best deals to suit my needs.

NICOLA HAWORTH

ROSSENDALE

Mel is always amazing and booking a holiday is so easy with Mel.

CHRISTOPHER WALKER

ROSSENDALE

Always knowledgable and helpful all the way through the process. Takes the hassle out of booking a holiday x

JENNIFER FOXCROFT

BURY

Amazing personal service

SAMARA BARNES

ROSSENDALE

Excellent, prompt and very friendly, personal service. Thank you.

JULIE MCARTHUR

BURY

Melanie comes across as a total professional with great knowledge in the travel industry. It's simple to say that's her service is First Class. Martin

MARTIN CUSACK

ROSSENDALE

Amazing service and stress free service by Mel! Can not recommend her enough 100 out of 10!!!

NAPOLEON CHARAKLIAS

WALES

Booked many Holidays with Mel Different Destinations Wonderful Experiences each Time

JANET MILLS

ROSSENDALE

Used Mel a few times for my hols Great service from start to finish No hesitation in recommending Mel to others

MARK SHEPHERD

ROSSENDALE

Mel has been fantastic throughout, extremely knowledgeable and helpful. She certainly has taken the stress out of booking everything and would recommend her services, even to ‘seasoned’ travellers. Thanks once again x

RACHEL POWER

ROSSENDALE

As always in safe hands with Melanie

Caroline Murphy

Irvinestown

Always patient with me, even though I change the goalposts sometimes!! thanks Mel a true star.

Jane Bragg

Wakefield, Yorkshire

Good to have the knowledge of an experienced travel counsellor for recommendations and advice.

Denise Tate

Blackburn

Truly great service and always goes the extra mile. Have recommended a number of times now and others also loved the experience. Will never go anywhere else

Andrew Livesey

Blackburn

Discover the world with me

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01614645430

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Finding your match...

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