Melanie, always gives 100%, she is so friendly when you speak to her .You can ask her anything and she will always come back with great advice.

Always goes that extra mile for you. Have had wonderful holidays organised by Melanie. Has assisted when any emergency arose. She is now one of the family.

Absolutely amazing service from Melanie! So kind and careful to discuss everything with me. I would highly recommend her!!

Melanie couldn't be kinder or more helpful and I have recommended her to friends in the past

Excellent service from Melanie. Wouldn’t use anyone else.

Melanie was very helpful with our booking ,which I thought we may have had to change dates at one point ,but nothing was to much trouble for her, very kind and friendly..

Melanie was wonderful, she made everything so easy for us. 100%

Having used the services of Travel Counsellor Melanie Knibbs over a number of years, I think that speaks for its self! Thank you Melanie!

So quick and efficient in responding to requests. Could not be happier with the service.

Amazing customer service from Melanie who felt like a friend trying to package me the best holiday she possibly could. Nothing was too much trouble and i will definitely use her again for my next holiday

Melanie is very efficient, helpful and quick to respond to any queries

Fantastic advice & knowledge given to us for our holiday to Canada, also great service. Will recommend to family & friends.

Booked with Melanie at Travel Counsellors for many years., she is always pleasant to speak to and very helpful. I would recommend her to anyone.

Melanie is the tops, nothing is too much trouble for her, I have booked over thirty cruises with her, so that tells you how good she is .

Fab service, super helpful!

I have recommended Melanie to friends and family. She is always most professional, kind, and efficient with a wonderful instinct to her customer requirements.

In appreciation of the service given to us by Melanie, I have already recommended a friend to talk to Melanie first before making any travel plans for their next holiday break and will continue to share our Travel Counsellor experience whenever possible.

Always a pleasure to deal with Mel. Very professional and knowledgeable. Excellent service.

Really fast and efficient service.

Fantastic service and help as always

I would recommend anyone to book with Melanie Knibbs. She is always pleasant to talk to and very helpful. She takes care of all my holiday needs.

Great service!

Excellent service and personal advice from Melanie as usual. Thanks.

I find Melanie a very knowledgeable and friendly advisor. She leaves no stone unturned in finding a package suitable for our needs. Finding a personalized holiday for us isn't easy as we are always looking for value for money. She always comes up trumps.

Always goes the extra mile.

She is fantastic, friendly & very efficient

Always most helpful and professional in your service and kindness. Thank you.

Brilliant, fast service tailored to exactly what we wanted. We can’t wait to enjoy our trip!

Melanie is always pleasant and very helpful when I'm needing to book my holiday or cruise If anyone of my friends or family ask who I think is good to book with, it is always Melanie I recommend.

9 because no one and nothing is ever perfect. Melanie, though, could not be more helpful and informative. It is a pleasure to speak to her and have her organise our holidays.

Melanie is very helpful. Nothing is too much trouble and we feel very confident booking our holidays with her.

Have recommended Melanie to anyone who have shown an interest in cruising.

I have been booking with Melanie for many years now. Whether it's coach holidays, flights or cruises she is always very helpful and pleasant whenever you speak to her. I recommend Melanie to all my family and friends if they want to book any holidays.

Melanie is an excellent, professional and friendly advisor. She has already been recommended, by me, to several friends who have received excellent, friendly, and professional advice and service. We are looking forward to our next trip through Melanie.

Thanks for all your help Wouldn't hesitate to recommend.

Would definitely recommend her and have done. She is 100% of everything a person needs to book a holiday in comfort and to feel secure and no stress.

We are delighted with the friendly and helpful advice Melanie has given whilst arranging our holiday. We are confident that the trip to Sri Lanka will deliver our dream holiday.

Nothing is too much trouble for her, she is the top's.

I do not think that you could have a more dedicated member of staff than Melanie, she has looked after friends & family with total commitment and has always delivered the goods.

Melanie has gone above and beyond helping us with numerous cruises booked with her including planning a wedding cruise for the whole family! Would never book elsewhere again. xx

To future customers of Melanie Knibbs, My wife and I have used Malanie for a number of years and can recommend her 100%. Melanies knowledge and experience of the travel industry is second to none, from looking for a late deal to a Luxury holiday, on top of that she is a very pleasant person to deal with. Ann & Malcolm Hayton

I have booked a couple of cruises with Melanie and found her to be a charming and friendly lady and importantly, very good and efficient at her job. I like the way she will always call back when she promises to, nothing seems to be too much trouble, her cheerful manner makes booking a very pleasant experience and I have no hesitation in recommending her to anyone. I am looking forward to dealing with her again in the near future.

Having spoken several times and booked holidays with Melanie, I can honestly say that she is the most pleasant person that I have dealt with in the travel industry. I am looking forward to using her services again. One satisfied customer! Dennis Willetts