Thank you once again Michael for your help and expertise in organising our recent booking to holiday in Spain. All our holidays have gone smoothly so far and that is down to the care and detail given by yourself to your clients. Thank you.

Michael is very thorough and helpful. Nothing is too much trouble .

My travel Counsellor, Michael Martinez was absolutely amazing. He has booked several holiday for me and I wouldn't put my happiness in anyone else's hands. Michael is so personable and friendly, nothing is too much trouble, he really does go the extra mile to make your holiday exclusive to you . He is so knowledgeable and was able to answer all my questions and queries. Michael is an absolute professional, top of his game. I would recommend him to anyone wanting g to book that special trip away. Thank you again Michael.

I think it was a very good service from arranging the holiday to going on holiday, given it was at short notice. While on holiday we were looked after , that didn't go unnoticed and was very much appreciated. Thank you for everything. John and Maria

Incredible service from our travel counsellor total satisfaction and confidence that every aspect of the booking will be perfect - wouldn’t go anywhere else and recommend to all my friends

Michael, always goes out of his way to ensure his clients get exactly what is wanted, and continues to give his attention throughout the holiday experience. I would definitely recommend his services to friends and family.

We have no hesitation in recommending Michael Martinez to family and friends. He is helplful, knowledgeable and is always able to find the best holiday. He makes sure that the whole package is what is required by his clients. He is always at the end of a phone if there is a problem. He is definitely an asset to your Company. We would not use anyone else.

Always an excellent service

Michael is always extremely helpful. Goes out of his way to ensure that the customer gets exactly what they want. Really pays attention to the detail. Couldn’t ask for more from a travel agent.

Michael is extremely efficient and professional in his dealings with us. He has booked a number of trips for us and our friends and the results have always been most satisfactory. He went the extra mile to help with a recent trip when I had suffered an injury. He helped with organising extra seats for additional leg room on the return flight. Most appreciated ! Joy Webber (Ferryman)

Amazing and enthusiastic service from Michael Martinez. Always mindful of customer requirements, no matter how small, and always eager to obtain just the right holiday for the party. It is always a pleasurer to work with him to find the perfect holiday. Thank yo Michael for all your help and support.

Michael is an amazing Travel Counsellor. He makes booking a holiday a pleasure!

Michael is brilliant there is nothing he won't do for you to make your holiday the best it could be

I have been looked after by Michael for several years now and he has helped me in many holidays,I have complete confidence in him and his advice has been invaluable in many ways,lets say he always goes the extra mile,i cant speak too highly of him.

Very pleased with the service provided

Michael is truly amazing!! He’s always there to help no matter how often I pester him. He’s so good he makes me want to book holidays. At present I’ve got seven booked through him and lots more to come!!

Very friendly and efficient

We have no hesitation in recommending Michael Martinez to our family and friends which we have done. Michael takes the time to ensure that each holiday is better than the last. We would not deal with anyone else. He is a "gem".

As an ex Travel Counsellor and someone who has worked in the travel industry for nearly 50 years my standards and expectations are high. I like to do most of the research and work beforehand as I am still perfectly capable of doing so. Michael values my experience and is happy to collaborate on thoughts and suggestions and he is easy to work with . He is diligent, dedicated, highly communicative at all hours and he really cares about his clients which is exactly what I expect from a Travel Counsellor.

He has always been very helpful in every way,I have had a few problems over the years and there has never been one that he has been unable to resolve, i would recomend him to anyone.

We could not have got better service from Michael. He was quick in responding to queries and providing detailed information about our specific cruise. He comes over as a very experienced and professional advisor, as well as being very friendly.

Michael works extremely hard to deliver every aspect of your trip, down to every minor detail, from the moment of booking to after you return home. Michael truly cares about your trip and his communication is superb. Michael worked extremely hard on our recent trip to Dubai and for that we can't thank him enough.

Michael is the best possible travel adviser. He’s always very friendly, helpful and amazingly efficient!

Excellent service from Michael. So very helpful and knowledgeable. Faultless

Exceptional customer service and it has been a delight to work with Michael to book our family holiday. Always willing to look at all options and shows a lot of energy and drive for a great outcome that matches all the family needs and requirements. I have already recommended Michael to others in the same way that I was recommended his service by friends. Thank you so much Michael for all your help and support which is very appreciated. I will be in touch!

100% would recommend Michael - wouldn't dream of using anyone else.

A pleasure working with you to find a great holiday many thanks.

Michael is always very helpful and makes sure everything is taken care of. You can trust him to organise your travel arrangements very satisfactorily.

It's just a shame I couldn't score Mike an 11! I wouldn't think of booking a holiday without Mikes input.

An absolutely wonderful holiday Michael. Your organisation made it for us. I keep wishing we were still there. It's a magical place and we'll be going back again. The staff at the hotel are just like you - very caring. We are so lucky to have

Michael is truly the best Travel Counsellor I have ever had the pleasure of meeting. His professionalism shines through everything he does, I am so, so glad we found Michael. I really can't imagine anyone else arranging our holidays.

SUPERB SERVICE BY A SUPERB PERSON. REALLY DOES WORK FOR THE CLLIENT Michael is the ideal man to arrange a holiday. Once it is in his hands you have no worries. Superb service

Michael is always very helpful , nothing is too much trouble to get you the best deal. I know everything will be taken care of and I do not need to worry about my travel arrangements .

My wife and I have just recently returned from the most wonderful honeymoon in Mauritius, thanks to Michael. Casting my mind back to March this year, we were at a complete loss as to where to go. The sheer amount of options out there on the internet was completely overwhelming and we were struggling to even choose a country for our honeymoon destination, let alone the specific resort/hotel. A work colleague of mine recommended Michael to me and getting in touch with him was one of the best decisions I've ever made. We went from not having a clue about where we were going to go for our honeymoon, to having it all booked, within the space of about a week. Michael listened very carefully to our list of essentials and desireables and within 24 hours had begun sending us some options. The shortlist of destinations that he produced was short enough so that we did not feel overwhelmed, but long enough that we felt like we had a good range of options available to us. Michael is so passionate and knowledgeable about what he does, and that passion shone through in every conversation I had with him. He made us feel like our honeymoon was as important to him as it was to us. He even sent us a wedding gift, which was so incredibly thoughtful of him. I have reviewed the actual honeymoon resort for Travel Counsellors and on TripAdvisor, so won't go into detail about that here, but suffice it to say that we had the holiday of a lifetime, exactly what we wanted. Michael helped ensure that we had a lovely room with an ocean view, literally a stone's throw from the beach. We can't thank Michael enough for all of his help and efforts. I wouldn't hesitate to recommend Michael to anyone else looking to book a special holiday. Although that will be our one and only honeymoon, we'll definitely be seeking Michael's help again when looking for holidays in future!

We have no hesitation in recommending Michael to our friends and family, he is efficient at all times and always goes the extra mile to ensure that you have a great holiday experience.

Excellent service

I was completely bowled over at Michael's efficiency, knowledge. I am used to using Flight Centre in Australia who are useless and I have never been looked after so well to the extent that Michael's knowledge and promptness on my trip. I will recommend him and your company.

Michael has a warm friendly personality and makes every effort to fulfil the clients' requirements. His communication skills are excellent and you can guarantee responses to calls and questions as promised. His support is invaluable in arranging international travel whether holidays in other continents or just booking a flight.

Michael was an absolute lifesaver. In the space of five days we went from being so overwhelmed by the amount of choices for our honeymoon, that we didn't even know where to start, to having it sorted and booked! He is so passionate and knowledgeable.

Friendly and helpful.

Can't say enough good stuff about michael - enthusiastic, helpful, expert, and clearly loves his job. Have recommended him to the folks already. Really grateful for all of his time, hard work and help.

Michael is an excellent support to my travel plans which can be challenging. He is always friendly and willing to resolve problems and make arrangements successful!

Every time Michael organises a holiday for us, we know that every detail will be double checked, he goes that extra mile to ensure that we have a great holiday experience. We are also assured that if any problems occur while we are at our holiday destination we can contact Michael for help if needed. We have no hesitation in recommending him to friends and family and have done so.

Michael has been absolutely wonderful, I would recommend him to my friends and family without hesitation. I will certainly be using Michael again for our next holiday. Can't wait!

My travel plans are always dealt with down to the the last detail by Travel Counsellors and Michael. Great service everytime.

Exceptional service, attention to detail, prompt responses and competitive prices makes Travel Counsellors the 'go to' travel agents for booking holidays. Above and beyond service from Michael Martinez who has taken the headache out of my travel planning. Thank you Michael!

He always does his upmost to make sure we have an amazing holiday and experience! I would of course recommend him to anyone wanting to book a holiday however big or small, like the fact that he is always honest and detailed with any thing you ask him involving price and value

Michael Martinez has been helpful, friendly and patient throughout the process of creating us a dream honeymoon itinerary. When questions have been raised he has endeavoured to respond to them at the earliest opportunity and has maintained contact with us, even when he wasn't able to provide the answer straight away, which made me feel confident we weren't forgotten about. I would have no hesitation in recommending Michael and Travel Counsellors to family and friends in the future and would even make contact again when booking future holidays ourselves. Many thanks Michael, Adam and Kathy

Michael was an excellent and helpful adviser. Without his help we would not have found the perfect holiday for myself and my mum.

Michael is the most amazing organiser I have known! So energetic, helpful and goes the extra mile and then some. I have recommended him to lots of friends already and will continue to do so.

I receive first class service from my Travel Counsellor Michael Martinez. Within hours he sends me selected hotels highlighting their particular interests, location and standard. All of my holidays have been in the right place with super hotels and places of interest nearby. I have always been 100% satisfied with his recommendations. His personal service extends to greetings when you arrive at your destination to memorable dates like birthdays and anniversaries celebrated when you are there. These little touches make me think of him every time I want to travel whether abroad or at home. He is a real credit to the organisation.

I have passes Michael's number on to several people and some have already booked with him. He's the best!

Michael is always helpful and very knowledgeable. He is honest and tells you the truth, if he can't do a deal he will say so. Nothing is too much for him and I certainly have no hesitation in recommending him to my friends and colleagues.

Michael was very responsive to my requirements, highly efficient in arranging the travel and has been most helpful throughout the process.

Michael Martinez is the most courteous man we ever met! He always puts himself out enormously to meet all our travel requirements and is extremely efficient. We are happy to recommend him to all our friends and relations.

I have no hesitation in recommending Michael to other people and have done so. His help and attention to detail is second to none.

Michael always listens to my request and transfers them into amazing ideas which I more than often book. He goes to great lengths to accommodate with dates type and location of hotels and main attractions available to book ahead at reduced rates for my trip. I recently requested help to put together a trip with two then three of my girlfriends to Bruges. The dates and type of accommodation and standard of travel changed as my friends came back with other commitments and a fourth decided to join us. Michael took this in his stride and offered alternatives. Within two days we were booked and everyone's needs were met - excellent service. My friends were so impressed with his flexibility and understanding that they have told me we have to decide a new venue in the spring! When you arrive at your hotel they always tell you Michael has been in touch to ensure our stay meets expectations. On return he follows up to seek feedback which he uses to advise other clients. He also never misses a birthday or anniversary and sends offers through for us to consider. His personal service is second to none. Michael is an excellent Travel Counsellor.

Thank you so much for organising our holiday to Long Beach, Mauritius. We had the most amazing time and this is all down to your careful planning and recommendations. I am still not exactly sure what was advised to the management at Long Beach however we were treated like royalty and they knew us so well. I believe this was because you provided some information to the manager! Having taken advantage of your services before, for our holiday to Las Vegas in October 2012, I was confident that you would ensure that the whole process of organising the holiday and support during it if needed would be excellent and it was. Thank you again for making our holiday so memorable, we will definitely be speaking again soon to book our next trip.

I highly recommend Michael Martinez! I feel so much more confident knowing every last detail is in place for our holiday. Amazing attention to detail! He has become a friendly voice down the phone that reminds me of our upcoming holiday! I couldn't imagine booking without him! I also gave him 10 out of 10 because he is fabulous!

I would like to say a huge thank you to Travel Counsellors but in particular Michael Martinez for making our long 'thought' about Florida holiday into reality. Michael came recommended to us by a friend and what a fantastic recommendation it has been. Michael has a wealth of knowledge in the travel industry and was quickly able to put together a very competitive holiday proposal for us, covering all our requirements. Dealing with one person made the whole booking process very simple and any questions we had were quickly met with answers or alternatives. I cannot fault the service and advice that Michael provided and would recommend him to anyone. Thanks Michael and we will be in touch again soon with some more thoughts!!

I can highly recommend my Travel Counsellor Michael Martinez. Michael is always very helpful and finds the best deals. Nothing is ever too difficult to deal with and he is always so cheerful. I can always count on him with my travel arrangements.

Fantastic! Great service, helpful, friendly and very polite! I would highly recommend.

Michael is amazing, I only wish all travel operators had his enthusiasm and professional attitude. He is a real credit to your company and works very hard to get the customer the best holiday. Michael is very knowledgeable about all destinations and is able to give you information starigt away without making you wait or never getting back to you. You can tell that he takes pride in his work as he always sounds so happy on the phone which gives you a feeling of comfort and confidence in him. I have always reccomended Michael to all my friends since I booked a holiday to America in 2005 and I wouldnt go to anyone else. If every company had a Michael they would be extremely lucky as he always gives a 100%.

Michael has helped me on my last three or four charity trips over to Ukraine. He is the most helpful travel adviser i have ever had. He always manages to get the best deal for me and I would not think of swapping to another as long as he is around. I would rate him 11 out of 10!

We have always had a courteous, professional service from Michael. His attention to detail leaves nothing to chance.

Michael has provided me and a friend with what I would call a bespoke client care service for the three times I used his services. I would strongly recommend Michael to any member of my family or VIP clientele.

Michael Martinez has been making my travel arrangments for the past four years. He has taken all the work and difficulties of dealing with airlines etc. allowing me to enjoy the travel. This has been a great help since I had a bad accident three years ago that left me partially disabled. His tireless efforts on my behalf and diligence in finding the best prices for my travels is quite remarkable. He is the best travel counsellor I've ever had the pleasure to deal with.

Michael is not only helpful, knowledgeable and experienced, he also makes buying a holiday very pleasant and easy. A smile on the end of a telephone line!

Fantastic service, I could not have asked for better. Thank you very much. Michael explained everything with clarity, he was thorough and patient and extremely personable. I would definitely use him again and would not hesitate to recommend him to my friends and family [those who don't already use him]. Thank you again Michael.

Michael is as hardworking as he is friendly, helpful and dedicated. He really goes the extra mile to make complex travel arrangements easy and hassle-free. I had quite a complicated arrangement on a trip to Africa and I was not only impressed with his knowledge of the area in question, but was blown away by the work he put into making inquiries to the cheapest prices and the best locations.

I will never book another holiday with any other travel agent, only Michael Martinez. I have travelled alone to Africa and I have just decided to visit Kenya again and Michael has booked both. His personal service and his attention to detail are very professional. I would not hesitate to recommend him to anyone.

I had been pulling my hair out going round in circles trying to find the right holiday for myself and my daughter. I had just about thrown in the towel when I contacted Michael. Within less then 48 hours, Michael had found the perfect holiday for us, in exactly the right location. The apartments offer even more facilities then requested. Michael kept in constant touch to ensure we had all the information and everything we required. We have now returned from our holiday, it was everything we could have wished for. Michael texted with any problems and updates on our flight home. I would definitely recommend Michael.

Michael was fantastic as my travel counsellor. He was on the ball, and persistently went way above and beyond the call of duty. When flights got cancelled, he was there to deal with it. We really appreciated all the help we got, it couldn't have gone smoother (apart from the flight cancellations, but no fault of Michael's).

Michael provided a very professional and attentive service when completing my travel arrangements. He went the extra mile to ensure everything was correct and I was satisfied with every step of process. Michael has an extensive knowledge of travel, and I would be happy to recommend his services

We have been more than pleased with the personal service and expertise Michael has given us in the researching, selection and the booking of our various holiday arrangements over the past three to four years. He is dedicated to the total satisfaction of his many clients and has an eye for detail. We would recommend his services without hesitation.

Michael has looked after our travel requirements for several years in a most professional manner. His customer service is first rate, nothing is too much trouble especially as some of our requirements have been somewhat complicated. I have no hesitation in recommending his services to the wider public.

I have known Michael for a little while now and I must say his "attention to detail" is great and impeccable. I was introduced to Michael through a friend and have never looked back. Michael is someone who you can rely on and he takes away any stress. I have in the past passed on Michael's details to family members and close friends, who I know have used and were very pleased with his service. I will always use Michael as he is very honest, reliable and nothing is too big for him to handle - very professional towards his work but has this caring attitude. I have just come back from Cyprus and both myself and partner enjoyed our stay and will be booking in the future through Michael. Thanks again Michael.

I WOULD RECOMMEND MICHEAL MARTINEZ TO ANYBODY AS A TRAVEL COUNSELLOR. I HAVE FOUND MICHEAL TO PROVIDE AN EXCELLENT SERVICE CONDUCTED WITH A VERY HELPFUL AND FRIENDLY MANNER

We chose to book our holiday with Michael quite out of the blue but I am really glad we did.We left Micheal to book the four flights to Sydney Australia for us and also the Hotels in Hongkong and Singapore.He gave us a very good selection of Hotels to choose from and helped us tremendosly with the flight details.Every step of the booking procedure he explained to us and was always on the end of the phone or came to see us when we needed him. The holiday was a complete success,largly due to Michaels patience. We had excellent service from him!!

We first used Michael to book a family ski-ing holiday in March 2012. We were so impressed wih Michael's organisation of the holiday, we have now booked a week in Zermatt in July 2012. Michael has been very caring and efficient and we will not hesitate to book holidays with him again. We have also recommended him to our friends.

Could not wish for a more experienced Travel Counsellor. From the initial enquirey right through to the actual end of the travels , he is fully professional and personally commited. I fully recomend him to you. Top marks, Thankyou Michael.

Michael gives excellent, personal service. He has a vast knowledge on the travel industry, and if he doesn't know already, he will find out - and come back with the information. Nothing is too much trouble - Michael has a passion for travel,and can give good ideas to you! I would have no problem in recommending Michael to anyone!

Michael is an absolute delight to speak with, so thoughtful and considerate. Nothing is too much trouble to sort out for you, to make your holiday fabulous.

I can honestly say it's a pleasure booking all my holidays through Michael as I have the peace of mind that Michael has my best interest and will always look after me. I was lucky enough to come across Travel Counsellors last year when booking my honeymoon package, and the level of service and help Michael assisted me with through the booking was something I have never experienced before. Although Travel Counsellors were slightly more expensive with the honeymoon package I wanted, Michael's extreme high levels of customer service and help made me decide to opt for you, and I wasn't sorry....Michael and the suitcase team put together a very special package for my wife and I. Michaels level of customer service is of the highest standard. His honesty is refreshing to see in the travel industry today, he is always available (night and day) to help with any questions I have. Michael is truly great and knowledgeable at his job, and a pleasure to contact whenever I am looking to book a holiday or flight. In all my years booking travel and holidays, I can honestly say Michael has been the best in all departments. Only this week Michael went above and beyond with the level of service and support in helping book a weekend break for my wife and I for our wedding anniversary. The extra mile Michael goes to make sure I am looked after and I get exactly what I am looking for, my wife and I really appreciate all the hard work Michael puts in to look after us. In my experience, Michael is unique and we are really happy we have found him and Travel Counsellors to look after all our travel and holidays requirements. I wanted to send you an email to thank Travel Counsellors for all the help in the past 12 months and to recognise the great job Michael does and say a big thank you to Michael for his great help and assistance. We really appreciate Michael's help and support with our travel requirements and his personal touch he always gives us. Michael is an asset to Travel Counsellors in my opinion and I'm already looking forward to speaking with him again in the near future to book my next holiday in October!! It goes without saying I will always recommend Michael and Travel Counsellors to friends and family. I can honestly say whenever I think of booking a holiday...I think of Michael and Travel Counsellors now, because Michael is the only person I would consider booking any holidays with! Kind regards (from a very happy customer)

We arrived home on Thursday after a fantastic holiday, we all had an amazing time touring the north of Israel and Jerusalem then relaxing in Herzlia. We just wanted to say a big thank you for arranging the holiday for us, you made it so easy. Your attention to detail and efficiency meant that there was not a moments stress in arranging our holiday, you left no stone unturned. While we were in Israel we were aware that behind the scenes you were in contact with the hotels checking that we were being looked after, and we were which is all thanks to you. We will have no hesitation in using you for our next trip, you are a star! With thanks and best wishes Claire, Simon, James, Oliver & Adam

An excellent level of personal service! We didn't have to worry about the holiday details as we felt Michael had it all under control!

Hi Michael, Just wanted to say a HUGE thank you for helping us book our wedding and honeymoon at the Sandals resort in the Bahamas and Vegas. The resort was amazing, exactly what we expected & the wedding was perfect! We could not of done all of this without your help, your knowledge & planning for our trip was spot on! We will definatley be asking you to help us book our next trip! Thanks again!

Michael always provides us with a service, which is second to none. I have used many travel agents over the years but Michael goes that one step further to provide a complete and efficient caring service. He takes time to research the best value as well as the perfect holiday for his clients and is always willing to help in any way he can. MICHAEL IS THE BEST.

I wanted to say a MASSIVE thank you for all your help, advice and support you gave to both Oliver and myself when booking our Honeymoon. I don’t think we would have received this kind of service from a high street travel agent, which is why I have sent your details on to friends who are getting married soon. We are both so excited about all our destinations. All of our documents appear to be in order. The presentation of them in the leather wallet was a lovely surprise too. We will send you an up-date when we are back and let you know how we get on. Thank you again Michael for everything you did. It was also the little extra things you did for us (like the poster you sent) which has made us feel so important and puts Travel Counsellors above any other agency I have dealt with.

Michael helped us to organise our trip to China, and as it's a lot of money we wanted to be sure of making the right decisions. He provided the peace of mind that we all need when planning a holiday, making sure everything ran smoothly. We really couldn't fault him on his organisational skills and are very grateful he was recommended to us.

Michael, thanks so much for all your help with arranging our honeymoon. I was blown away by your dedication to getting us the package we wanted, and seeking the most competitive prices. A very personal service, and where other travel advisors may have given up on us, you didn't and you kept striving to find us that perfect honeymoon. Will definitely recommend you unreservedly. First class service!

Michael provided us with an excellent service when booking our family holiday to Austria in August 2010. He gave us total reassurance and was extremely enthusiastic when investigating the hotel options available. We were able to relax in the knowledge that he had helped us source the right package. We would certainly use his expertise again when booking our next trip.

We've never had such personalised service in our holiday preparations, right down to a final check on the morning of departure. Every question has been answered efficiently and all of our requests dealt with brilliantly. We are all looking forward to our holiday and will feedback our views once unpacked and rested.....

I can recommend Michael with the full confidence of someone who has had a trip of 38 days which he helped organise! He was absolutely brilliant during the planning stages, during the trip and even after the trip. I enjoyed working with him and his enthusiasm for my adventure matched my own. Thank you Michael for doing such a wonderful job.

I would like to thank you so much for all that you have done for me and looking after me so well during the past few months. Your customer service has been impeccable throughout and it has been a joy to work with you in getting me the most perfect package for my honeymoon. I have gained both a new travel agent and a friend in you Michael.

You couldn't wish for a better travel consultant than Michael, he goes out of his way to ensure that every aspect of your holiday is perfect in every way. He is genuine, caring, thorough and truly cares that your holiday is the best. I will definately go to him again for future holidays and have already recommended him to friends. Thanks so much Michael, you're the best!

Michael provides a first class service. We always use Michael to organise our business travel & holidays. He goes out of his way to ensure we make the best decision available to us by always giving us various options on all travel & hotel arrangements. And it doesn't end there, Michael always follows everything up and checks everything has run smoothly & to plan. Extremely efficient & reliable.