Based in Southampton

Mimi Ronald

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I specialise in providing a prestigious and discrete travel service for my clients and look forward to doing the same for you. Simply tell me your wish list and I’ll research, plan and create the perfect trip, organise flights, accommodation, whether it’s luxurious hotels, ski chalets or stunning yachts. I’ll arrange private tours, helicopters, drivers, private jet service, even your day-to-day itineraries if you wish. Whether it’s luxury holidays, business trips, special occasions or short breaks, I make unique travel experiences and memorable holidays a reality, all you need do is book it in the diary.

I’m organised, always one step ahead but it’s my attention to detail which my clients appreciate. I go the extra mile to ensure their work travel, celebration or getaway is smooth and stress free so they can concentrate on business or simply relax.

I provide my clients with a personalised travel plan, advice on Visa’s and jabs and carry out on-line check-ins. Every detail will be thought of, even down to handwritten luggage labels.

Booking with a Travel Counsellor means you get 100% financial protection as well as 24-hour back office support too, so if the unexpected occurs whilst you’re travelling or abroad, there’s always someone on the end of the phone to sort things out. You know you’re booking with complete confidence and reassurance.

Thank you for visiting my page, I look forward to organising your exclusive travel soon.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Discover Singapore's Best: Your top 5 must-see and do in the Lion City

18 April 2024

Singapore is a vibrant city-state with a rich blend of cultures, stunning architecture, and exciting attractions. Here are the top 5 must-see things to do in Singapore: 1 - Gardens by the Bay: This iconic attraction features futuristic-looking Supertrees, the beautiful Flower Dome, Cloud Forest, and various themed gardens. Don't miss the nightly Garden Rhapsody light and sound show. 2 - Marina Bay Sands: Visit this integrated resort complex to enjoy breathtaking views from the SkyPark Observation Deck. You can also explore the shopping mall, casino, and dine at world-class restaurants. 3 - Sentosa Island: A resort island packed with attractions like Universal Studios Singapore, S.E.A. Aquarium, Adventure Cove Waterpark, and beautiful beaches. It's a fun-filled destination for both adults and kids. 4 - Singapore Zoo and Night Safari: Experience wildlife up close at the award-winning Singapore Zoo during the day and embark on a nocturnal adventure at the Night Safari to see nocturnal animals in their natural habitats. 5 - Chinatown, Little India, and Kampong Glam: Explore these vibrant ethnic enclaves to experience the diverse cultures, indulge in delicious local cuisine, shop for souvenirs, and visit historic temples and mosques. Ready to embark on your Singapore adventure? Contact me, your personal Travel Counsellor, to plan your dream trip today! Don't miss out on creating unforgettable memories in the Lion City. ??????

Discover the Ultimate Foodie Destinations

18 April 2024

Are you a passionate food lover always on the lookout for your next culinary adventure? Do you dream of savouring mouth-watering dishes from around the world? If the answer is yes, then you're in for a treat! Why Choose a Food-Centric Destination? Traveling to a food-centric destination offers a unique blend of cultural immersion and gastronomic delight. It's not just about satisfying your taste buds; it's about experiencing the rich history, traditions, and flavours that define a place. From bustling street food markets to Michelin-starred restaurants, these destinations promise a culinary journey like no other. My personal top 4 Foodie Destinations to Explore.. Italy - Indulge in authentic pasta, pizza, and gelato while exploring the picturesque streets of Rome, Florence, or Naples. Japan - Dive into the world of sushi, ramen, and tempura in Tokyo, Kyoto, or Osaka, where culinary craftsmanship is an art form. France - Experience the epitome of fine dining with French classics like coq au vin, croissants, and escargot in Paris, Lyon, or Bordeaux. Mexico - Spice up your palate with vibrant flavours of tacos, enchiladas, and mole in cities like Mexico City, Oaxaca, or Guadalajara. Embark on Your Culinary Adventure - planning a food-focused trip can be overwhelming with so many delectable options to choose from. That's where I come into play! With my expertise and personalised service, I can curate the perfect itinerary tailored to your culinary preferences and interests. Whether you're a wine connoisseur eager to explore the vineyards of Tuscany, a street food enthusiast looking to taste authentic Thai cuisine in Bangkok, or a dessert lover craving macarons in Paris, I have got you covered. Don't let your culinary dreams remain dreams! Take the first step towards your ultimate foodie adventure today. Contact me and let me help you turn your gastronomic aspirations into reality. With my insider knowledge and passion for travel (and food!), you're guaranteed an unforgettable experience filled with delicious memories. Bon appétit! ???????

Exploring the Enchanting Cappadocia: A Journey Through Turkey's Fairy Chimneys

19 April 2024

Cappadocia, located in central Turkey, is a place that seems to have sprung from the pages of a fairy tale. Known for its unique rock formations, underground cities, and hot air balloon-filled skies, this magical destination promises an unforgettable experience for travellers. In this blog post, we will delve into the mesmerizing world of Cappadocia and share why it should be on your travel bucket list. A Land of Fairy Chimneys One of the most iconic sights in Cappadocia is its fairy chimneys, towering rock formations shaped by centuries of erosion. These whimsical structures resemble something out of a fantasy novel, with their tall, slender spires and bulbous tops. The region's volcanic history has given rise to this otherworldly landscape, making it a photographer's paradise and a dream destination for nature lovers. Hot Air Balloon Rides: A Bird's-Eye View One of the best ways to appreciate Cappadocia's surreal beauty is from the sky. Hot air balloon rides are a popular activity here, offering breathtaking panoramic views of the fairy chimneys, valleys, and historic villages below. As you float gently above the landscape, you'll witness the soft glow of the rising sun painting the horizon in hues of orange and pink—a sight that will stay with you long after your trip has ended. Underground Cities and Cave Dwellings Beneath the surface of Cappadocia lies a hidden world of underground cities and cave dwellings, carved out of the soft volcanic rock by ancient civilizations. Places like Derinkuyu and Kaymakli offer a fascinating glimpse into the region's rich history, providing insight into the daily lives of its inhabitants thousands of years ago. Exploring these subterranean marvels is like stepping back in time, making for an immersive and educational experience. Hiking Through the Valleys For those who love the great outdoors, Cappadocia offers a variety of hiking trails that wind through its picturesque valleys and canyons. The Rose Valley, Love Valley, and Pigeon Valley are just a few of the scenic routes waiting to be explored, each offering its own unique blend of natural beauty and cultural heritage. Whether you're an avid hiker or a casual stroller, there's a trail for every level of adventurer. No trip to Cappadocia would be complete without indulging in its delectable cuisine. From traditional Turkish dishes like kebabs and mezes to regional specialties such as testi kebab (cooked in a clay pot) and gözleme (savory stuffed pancakes), the local food scene is a feast for the senses. Be sure to sample some local wines and spirits as well, as the region is known for its vineyards and winemaking traditions. Ready to embark on your own Cappadocia adventure? Cappadocia is more than just a destination; it's a sensory experience that captivates and enchants visitors from around the world. Whether you're soaring above the fairy chimneys in a hot air balloon, exploring ancient underground cities, or savouring the flavours of Turkish cuisine, this magical region offers something for everyone. Let me, your trusted. personal travel counsellor, tailor-make the perfect itinerary just for you. With my expertise and personalised service, you'll be able to experience all that Cappadocia has to offer without any hassle or stress. From arranging your flights and accommodations to booking unique experiences and guided tours, I am your one-stop-shop for a seamless and unforgettable travel experience.

Kempinski Hotel, Muscat

25 June 2019

Wow wow wow - this new-in-2018 luxury hotel boasts a spa with oxygen replenishing facials, limo transfers, venues serving single malts and Indian teas, sandy beach with chic beach club offering expertly crafted cocktails, jet-skiing and 4x4 rides. Ideal for exploring Muscat, the property’s location offers easy access to a 400-berth marina, Oman’s only PGA-standard 18-hole golf course, commercial districts, Muttrah Souk with traditional stalls and attractions such as the Sultan Qaboos Grand Mosque. Spread across 6km of coast in the Al Mouj district, just 20 minutes from the airport, this five-star beach resort has 310 rooms and suites boasting modern Arabian touches, marble bathrooms and views of your surrounds. In total there are 310 rooms and suites, for 3 – 6 guests, with king or twin beds, as well as garden, courtyard street or sea views. All have air conditioning, bathrooms, mini-bars, tea and coffee-making facilities, safes, TVs, complimentary Wi-Fi and fridges. Most have balconies. Some have walk-in wardrobes, living and dining areas or pantries, For VIP living stay in the Royal Suite with its media room and plunge pool, while some rooms offer access to the exclusive Executive Lounge on lobby level with private check-in and check-out, refreshments and complimentary breakfasts at The Kitchen. There’s something for various generations including an adult only cascade pool, kids’ club with play areas and pool, tennis court and yoga, while Cosmic Bowling & Entertainment Centre offers hours of fun. It’s ideal for business travellers with offices, six conference rooms and a 1,100 sq. m. ballroom. The hotel’s dining options include north-west Indian cuisine, Thai street food-style dishes, sharing platters, fruity snacks and a lounge serving French pastries, while there’s private dining too. It also has an infinity pool, pool bar serving healthy juices, sauna, steam room and wedding services.

Constance Ephelia, Seychelles

19 June 2019

Nestled between land and marine national parks, on Mahe’s north-west coast, Constance Ephelia is a five-star beachfront resort with a reputation for serving as a natural haven of bliss. Set amid acres of tropical flora, with unspoilt silky shorelines on its doorstep, this resort is home to over 350 rooms, suites and villas characterised by chic wood-clad interiors and earthy-toned décor. Every room features Apple Mac Mini Entertainment Systems with over 300 films for your amusement, whilst some boast lavish touches like private pools and even a personal gym. Rich gastronomic experiences await; tuck into Moroccan fare at the beachfront Helios, enjoy dishes combining French culinary genius with Asian flavours at haute cuisine establishment Cyann, try refreshing vegetable juices at Adam & Eve or sip aged rums, saké wines and rare spirits at Cyann Bar. Guests big and small are welcome; the kids club has playhouses, tool workshops and ice cream making, and youngsters can also enjoy snacks and fun games like giant chess at Kabana. Adults can unwind in the soothing thermal pool at U Spa, the Indian Ocean’s largest wellness facility and the hotel hosts unique amenities such as zip lining, a rock climbing wall, a giant tortoise enclosure and PADI-certified diving in the marine life-rich waters of Port Launay Marine National Park. So, who is it suitable for? I would say families, groups, couples, honeymooners and wellness enthusiasts.

Pangkor Laut, Malaysia

17 June 2019

Located off the west coast of Malaysia, Pangkor Laut Resort is a unique, multi-award-winning private island resort. With pristine beaches, secluded bays, unspoilt nature and luxury accommodation, this resort truly is a tropical island paradise. Panglor Laut boasts a host of enticing dining options. Fisherman’s Cove serves mouth-watering Western grill, seafood and Italian cuisine or head to Uncle Lim’s Kitchen where you can sample authentic Nyonya and Hockchew Chinese-style home cooking. For something extra special, enjoy private dining on the beach under the moonlight. Kick back, relax and soak up the sun on the magnificent Emerald Bay, which is said to be one of the finest beaches in the world, or visit the award-winning Spa Village. If adventure is more your thing then take a cruise on a private yacht or take a jungle trek through the ancient rainforest. Whether you choose a villa or a suite, you will find your accommodation exceptionally well-appointed with a choice of sea, beach, hill or garden views. You can also opt for a bungalow set on stilts over the sea; a truly unique accommodation experience in Malaysia. This tropical island paradise is located off the west coast of Malaysia in the Straits of Malacca. It is approximately 4 hours by private road transfer from Kuala Lumpur airport and then a 15-minute shared speedboat ride to Marina Island Pangkor. For that extra spot of luxury, you can also fly to Pangkor Laut directly from Kuala Lumpur.

Constance Aiyana Pemba, Zanzibar

17 June 2019

On a private white sand beach, this luxury boutique hotel favourably regarded by its guests offers PADI-certified diving amidst pristine corals, traditional dhow boat trips and kayaking through mangroves. Tantalising gastronomy awaits with a restaurant serving Zanzibari fare infused with global flavours as well as fresh fish, while there’s a bar offering floral cocktails and shisha lounge. Enjoying a remote location on untouched Pemba Island, this five-star hotel set in lush vegetation is highly exclusive, hosting just 30 villas featuring consummately crafted wood fittings and chic pastel-toned furnishings; most bedrooms face the Indian Ocean. A host of villas come with private infinity pools, while other perks include gardens, decks or terraces, dining areas and welcome pavilions. Choose from 30 1- to 3-bedroom villas, for 3-6 guests with king or twin beds, offering beach, sea and/or garden views. All have outdoor lounges/living rooms, showers, tubs, outdoor showers, tubs, air conditioning, tea and coffee-making facilities, LCD TVs, mini-bars, safes and fridges. Some have beachfront locations, gardens, decks/terraces with seating areas, infinity pools or covered verandas. Presidential Villas have welcome pavilions and dining areas. Orientated towards adults, this resort is well suited to couples offering its own wine cellar and honeymoon packages with in-room gifts, while the spa hosts treatment rooms for two. There’s also a swimming pool, fitness centre, shops selling locally produced handicrafts and exclusive artworks.

Belmond Villa San Michele, Tuscany

04 June 2019

One of Europe’s most fascinating hotels, the Villa San Michele, is located on the Fiesole Hills in Florence. It offers a postcard perfect view of the city below. Belmond Villa San Michele has 45 guest rooms and suites and boasts amazing views of the Italian gardens, private woodland and hills of Fiesole from most of the rooms. All rooms and suites feature a range of modern amenities and are elegantly furnished with custom-made furniture and fine cottons and fabrics. In addition to a panoramic pool which enjoys views across the Arno Valley and Florence. The hotel boasts a cookery school which offers a range of courses by respected chefs throughout the year – I always recommend getting involved with the olive and wine tasting to my clients. There are three restaurants including a traditional Tuscan restaurant which offers both indoor and al fresco dining on a beautiful terrace and a pool restaurant serving light lunches, along with three bars including a piano bar and a decadent garden bar. For golfers there is an 18-hole golf at Golf Club Ugolino, approximately 30 minutes’ drive away and for the tennis players you can play in Nearby Fiesole. For families upon arrival in your room you will find children’s bathrobes and slippers, bottle warmers, along with any essentials that you let me know you need there. From the Concierge Desk you’ll also be able to obtain DVDs and toys. In the restaurants there are children’s menus and highchairs – if you have a budding Massimo Bottura in your family you can even book them onto some Children’s cooking lessons. Babysitting available on request and they also have the complimentary kids Concierge. There's plenty of exploration to be had in the nearby area from Tuscanys Art Park, travelling through time following in Leonardo Da Vinci’s footsteps, you could even head to a picturesque farm hidden in the stunning Chianti hill and meet the animals whilst learning how quality cashmere is crafted, perhaps top the day off with a tasting of the local Chianti wine? If you take a trip to Florence you can seek out the little-known boutiques, savour local delicacies. I love finding out what your own idea of a perfect holiday is and being able to suggest ideas that you haven’t thought of. If you’d like to discuss your future travel plans with me, I’d love to hear from you on 02380 986270 or

Celebrity Edge European Premier

16 May 2019

On 13-15th May 2019, I was among 2000 VIPs in Europe to be invited to join the European Premiere of the newest member to the fleet - Celebrity Edge. I started my travel career as a cruise specialist 14 years ago and I have never experienced a ship quite like this one. Celebrity enlisted Kelly Hoppen MBE at the very beginning to help design this ship, and it so shows. Every space onboard is designed to perfection, at one point I had forgotten I was on a ship. I stayed in an “Infinite Balcony” stateroom, where at the touch of a button, your entire living space becomes your balcony. I viewed all the lead in room categories. I was really impressed with the size of the inside stateroom, these would comfortably fit a family of 4. The outside staterooms are at the forward of the ship and have amazing floor to ceiling windows, again with a huge feeling of space. The highlight for me were the Edge Villas. There are six of them, two-storey luxury residences, the first of their kind in the fleet. Each offers a spacious 950-square-feet of split-level splendour with one bedroom or two bathrooms, making it perfect for up to four guests. There is also an outdoor living space with a private seating area and plunge pool, and they also have direct access to The Retreat, an exclusive area for suite-class guests. Onto the rest of the ship. First off, the Magic Carpet (the big orange thing on the side of the ship!) You go here for jaw-dropping views as you soar over the ocean. Now this really is an incredible feat of engineering; it is the world’s first cantilevered, floating platform, reaching 13 stories above sea level. The Magic Carpet is a multi-purpose venue, with its mood and function changing with its position. At the top of the ship, the Magic Carpet becomes an extraordinary venue, where al fresco dining is taken to the next level, and you’ll be able to enjoy sumptuous fare on the glass-fronted balcony. Down on Deck 14, it becomes a stunning extension of the main pool area, while on Deck 5, it serves as an unforgettable, open-air dining experience, offering a unique seafood menu throughout the day. Next up to tell you about is Eden. This is another feature of Celebrity’s outward-facing vision, they have created three levels of sensory experiences completely wrapped in glass. With over 11,800 square feet of event space, Eden features a lively, open-air kitchen and menus that deliver sensory and experiential dishes served by performance artists. There’s also entertainment produced by Variety Worldwide – a leader in fusing non-traditional theatre with nightlife and dining – making for incredible evening experiences, while in the morning, Eden is used as a relaxation space where guests can unwind. I enjoyed a quiet breakfast here during my short stay. I watched a show onboard called “A Hot Summers Night Dream”. My mind was blown, I have never seen such a high standard of theatre production a ship before. Edge has a fully contemporary theatre where everything from whimsical productions to edgy experiences take place. I took a trip to deck 3 to see “Camp at Sea” and the provisions that are in place for children. They have an interactive learning space for children, with over 500 activities and enriching daily programmes based on STEM (Science, Technology, Engineering and Maths). Another great area onboard is the Resort Deck; a multi-functional paradise that merges modern luxury and cool innovation with a rooftop garden, live musical performances and much more. Whether you want to clear your mind, keep up your fitness regime or simply rest and revitalise, The Spa on Celebrity Edge is where you need to be. The Spa’s SEA (playing on the theme of SEA - Sea, Earth and Air) Thermal Suites feature eight distinctive therapeutic experiences, all inspired by nature to create one incredible place to relax and connect with fellow wellness enthusiasts, while a varied menu of treatments and therapies is available, from soothing sound therapy to an ELEMIS® Thousand Flower Detox Wrap. I had a great time onboard; I didn’t feel like I was on a cruise ship. More like a 5* resort, the food and service just could not be faulted. I was so impressed I’ve even booked myself a cruise for next year on Celebrity Apex which is going to be Edges identical sister ship!

Fes, Morocco

29 April 2019

Team member Ben was invited by the Moroccan Tourism board for a 3 night trip to learn all about what the City of Fes in Morocco has to offer. Here is his report: I met the 11 other travel agents at the meeting point in London Gatwick airport. We were flying with Air Arabia who are a low-cost airline operating across the Middle East, North Africa, the Indian subcontinent, Central Asia and Europe. Security didn’t take long as we had Gatwick Premium passes (which I would recommend). The flight to Fes is only 3 hours – one thing to note if you consider flying with Air Arabia it is an Arabic airline, so no alcohol is served onboard. Fes airport is not at all large and as our flight was relatively quiet, getting through security was very quick (as a British national I had to fill in a landing card before entering, but it was very simple). It was now already past midnight and so I was pleased to learn that it was just a short 20 minute transfer to the Palais Medina & Spa where we’d be staying for the duration of our stay. I woke up with the North African sun breaking through my curtains. I pulled them open and revealed a fantastic view overlooking the hotel pool area and, in the distance, I could see the city centre. My room was huge; complete with a big comfy bed, seating area and a large bathroom with bath and shower (over the bath). There was also a mini-bar (extra charge), a safe and plenty of wardrobe space. After breakfast at our hotel we met Abdel who would be our guide for the next couple of days. He was a very happy character and an extremely proud Moroccan. He was passionate about his home land and very knowledgeable, informing us with lots of facts as we travelled. On the journey we stopped at a few prime spots to take some pictures overlooking Fes. We visited a pottery and were shown the process of how the locals make the mosaics and create the wonderfully colourful pottery. Next stop was Fes Médina. Motorised vehicles are not allowed in the souks so we parked up and wandered around the narrow, traditional streets of Fes. I’ve not visited Morocco before but I was informed by several members in our group who had, that Fes had a much more relaxed, laid back feel to it compared with the very popular Marrakesh. The Médina was very authentic with lots of history and culture. Walking through there are so many different smells, some delicious, some not so much. On the subject of smells, we were taken to the largest tannery in Africa. This is where they make leather from animals such as cows, camels, sheep and goats. The whole process takes 3 months and the smells produced can be quite pungent so they give you a sprig of mint to hold to your nose if it gets too much. Being low season during our visit, the temperature was only in the early 20’s but in the summer it can reach 40 degrees and above which I’m sure doesn’t help with the smell. In my opinion if you are wanting to visit the Médina and Souks of Fes, it wouldn’t be a bad idea to arrange for a guide (in advance) for the day as you could very easily get lost but also its someone local to guide you to the best spots and advise you of what to do (or not do). For lunch we visited Riad Myra in the Médina. Riads are traditional Moroccan houses, characterised by having an inner courtyard or garden. The food was very authentic and very tasty. We were then given a tour of some of the accommodation available. In the evening we were taken for pre-dinner drinks at Sahrai Hotel. This is located outside of the Medina. There isn’t really a nightlife scene in Fes but this hotel had a rooftop bar/terrace with great views, a DJ playing music and is somewhere locals and tourists alike would come to relax and enjoy a couple of drinks (but only until around midnight when they close). For dinner, we were back in the Medina at Riad Palais Amani. The owners/managers were very welcoming and allowed us to explore their accommodation before serving us a lovely 3 course dinner of traditional Moroccan flavours and we sampled some local wine – well worth a taste! On day 2 we were off to visit Ifrane which is a town in the Mid-Atlas mountains. Did you know that Morocco had ski resorts? Here, you could certainly see the French influence in the architecture with the alpine-style buildings. No snow at this time of year but there can be quite a bit during the winter months. We had been invited to the 5-star Michlifen Golf & Spa resort in Ifrane for lunch. This was a stunning resort with a variety of rooms available and prices ranging between £250 and £12,000 per night (the higher end of the scale being for the 2-bedroom Presidential Suite). We were also lucky enough to have use of the on site spa where I enjoyed a Balneotherapy treatment along with a fantastic head massage. We returned to our hotel in Fes via the City of Meknès which has approx. 45km of walls all around it. You need to get here before 5, if you arrive after 5 like we did, you will find most things are closed. Althouhg we were able to see some of the stunning architecture this city has to offer. The main square in Meknès is Place Hedim and this was starting to get very busy at the time of our visit. There was a variety of stalls selling all sorts from clothing, to pottery, to food. Dinner this evening was at another local Riad - Palias Faraj. Again, there was lots of traditional décor and the staff were very friendly. The food was colourful & tasty and we were once again treated to some Moroccan wine from one of the many vineyards they have (something else which I learned). On my final day I didn’t have a great deal of time before making my way back to the airport for my flight home. In the few hours that I had I made use of the hotel facilities - perfect weather for a refreshing did in the pool! I would just like to mention and thank the fabulous Moroccan Tourism Board for putting together my itinerary for the trip. Overall, I thoroughly enjoyed my visit to Fes. If you are looking for something that’s ‘off the beaten track’ whilst taking in lots of history and culture, then I would recommend it. As its only a 3 hour flight from Gatwick, it’s great for a short break or as a stop in a multi-centre trip. Direct flights depart the UK from Manchester, Birmingham and Dublin.

JA Manafaru, Maldives

03 January 2019

In September 2018 I visited the most northern resort in the Maldives – JA Manafaru. On arrival in Male airport I was greeted by a rep holding a beautiful wooden sign stating “JA Manafaru” (I noticed the other resorts reps simply had laminates or pieces of paper). With a friendly smile our bags were taken to the Air Maldives desk, we were promptly checked-in and then whisked to an air-conditioned SUV - very important to note as it was so humid! This vehicle had a lovely video playing on the back of the headrests, giving us a wonderful sample of what was to come. JA Manafaru have a private lounge where you can refresh with a shower, fill up on some food and relax in comfy chairs. As we had been the last ones to arrive, we didn’t spend long here before boarding our seaplane. The seaplane transfer took 90 minutes, I loved looking out of the window and seeing the gorgeous Maldivian islands below. As we came into land there were staff waiting and waving to us from below. We were greeted with a refreshing drink, introduced to our personal villa host and taken by golf buggy to our beachfront villa. Wow. Our beach bungalow with private pool was spacious, air-conditioned and well equipped with a private pool, flat-screen TV, Nespresso coffeemaker, free Wi-Fi and complimentary daily fruit. During my stay I was given a full tour of the island (travel agent perk “don’t cha know” – if you can take a peek at my Facebook business page and watch the live video of the grand water two-bedroom suite (with private infinity pool!) All accommodations were finished to a high standard, if you were trying to make your budget go a bit further, I’d recommend splitting your stay between a beach and an over-water villa. Whilst I stayed here, an incentive trip was being held which for me in my profession was great to see how they managed – expertly I will add, I would have no hesitation in referring my incentive groups to Manafaru. The resort hosts 7 dining options including high quality restaurant Kakuni, seafood venue Ocean Grill, Mediterranean Andiamo Bistro, live music spot Horizon Lounge and The Cellar which stocks a range of fine vintages. My favourite was White Orchid with its Asian fusion cuisine and stunning views – we ate here 3 times during our 5 night stay! (I am a big lover of sushi). The food quality, service and presentation were outstanding. I visited the spa and had a wonderful Maldivian traditional full body massage and luxury pedicure. I can honestly say it was the most beautiful spa I’ve ever been to. One of the activities on offer at JA Manafaru is a “Castaway Experience”? You can sail off on an adventure to one of JA’s two uninhabited islands for the ultimate luxury experience, a truly secluded retreat to call your own. This experience is perfect for a day of romantic strolls along white sandy beaches or completely private snorkelling in azure waters. There are many activities to do - We snorkelled and saw the most beautiful fish. At 4pm each day you could view the fish feeding – there were some families on the island whose children looked like they were having great fun throwing the feed in. There is a marine biologist. The island is so well equipped for children of all ages with a playful hideaway for younger children and a trendy area for the teens. Both are manned by qualified experience childcare staff. I am sure I have missed something in this review, should you have any questions please just give me a ring. I’m more than happy to discuss the resort and whether it would suit your needs.

24 Hours in Dubai

25 September 2018

With limited time in Dubai I wanted to make the most of it. I stayed at the Habtoor Grand Resort in Jumeirah Beach. Upon arrival we were given a refreshing drink and a chocolate lollipop. I am a stickler for service and little touches, so for me this was a great first impression. We had booked a standard room but were told that we have been upgraded to a Tower Sea View room. Wow, this hotel. As you walk around the corridors you can spot all the finishing touches on the décor make the hotel feel so special. Even in the room the turquoise walls with the opulent gold touches give the sense of elegance. With 16 themed bars and restaurants I do wish I’d had more time to try them all but as I had booked on a half-board basis and we were going to a show that night we decided to use our meal up at lunch time in the buffet restaurant. The choice was varied and high quality, service by waiting staff prompt and cheerful. On the first night we went to see the water fountain display which is in front of the Burj Khalifa - a must-see for sure. We then took part in a bit of shopping in the Dubai Mall. Whilst in Hong Kong earlier this year I had seen “The House of Dancing Water” by Director Franco Dragone and it was there I had learnt about his other show in Dubai named “La Perle”. I have had clients unable to go as they hadn’t pre-booked, so I booked before travel and I wasn’t disappointed. If you enjoy a theatrical spectacle full of a mixture of Chinese dragons, dancing, acrobats, trapeze, swimming and motorbikes (yes, really) I would strongly recommend seeing this show intertwine them all with immersive technology. For this show, words cannot describe what you will see and seeing in believing. On our final day we checked out of the hotel and left our cases at the hotel as our flight wasn’t until late in the evening. My other must-do whilst you’re in Dubai would be the afternoon tea offering at At.Mosphere which is an upscale fine dining restaurant and bar on the 122nd floor of the iconic Burj Khalifa. The views were incredible, and they had a fabulous violinist serenading which just felt so special. Service could not be faulted, it was impeccable. Don’t go expecting your traditional English afternoon tea; the first offering was a plate of 6 “sandwiches”, followed by a small hot main course (I had a very special chicken and mashed potato) which was finished with a tower of sweet delicacies. And throughout the food you are served non-stop champagne/fizzy wine (depending on your budget), tea, mocktails and water. We still had a few hours to spare before needing to go to the airport, so we made the most of a quick swim in the hotel pool and enjoyed our final hours of the balmy weather looking at the lit-up views with a cocktail in hand – heaven! I will go back to Dubai as 24 hours is not nearly enough to squeeze everything in.

Massachusetts in April

01 September 2018

Last year in April my family, friends and I enjoyed a wonderful trip to Massachusetts, staying in Boston and exploring the surrounding area. From burgers, Red Sox, and pilgrims to a chance encounter with some A-list celebs, it was a highlight of our year. Flights out from London Heathrow with Delta Airlines were very comfortable, showing a wide range of TV shows, films and music to keep us (but mainly our young children) entertained. Exceptionally friendly and helpful cabin crew made what could have been a very long haul much more enjoyable. On arrival into Boston airport we were efficiently directed through security. There were no problems collecting our bags and we were presented with information on where to go to sort out the hire car that we had already booked with Alamo. Once arriving at the desk, we were greeted with a very friendly face – just what you need after a long flight. The lady talked us through our hire arrangements and it became clear that as there was six of us (all with large bags) we may not have hired a big enough car. However, this was not a problem and an alternative car was arranged immediately. Whilst my husband, Ben, was arranging this I noticed some activity at the other end of the airport so strolled up to see what all the fuss was about. I can’t tell you how excited and amazed I was to see two of my favourite actors, Will Ferrell and Mark Wahlberg stood just a few feet away. They were there filming scenes for their upcoming film Daddy’s Home 2. I watched intently for a while until my husband called asking where I’d got to - oops! We were taken to our new car for the week - it was massive and perfect for use on our forthcoming excursions. The main aim for our trip to the States was to visit friends who we’d not seen for a long time. It was only a relatively short trip but as well as catching up on old times, we were also keen to see as much of the surrounding area as possible. Our friends’ beautiful home in the gorgeous town of Newburyport (around 45 minutes north of Boston) was the base for the duration of our trip. This coastal town offers an array of shops, bars and restaurants and there’s a lovely welcoming feel to the place. As you drive around, you get to see some stunning, old, traditional wooden built houses - all very unique. The weather can be hit and miss in Boston - they certainly do experience all four seasons with extremely cold winters and hot summers. We were very fortunate that the weather was very pleasant during our stay, allowing us to see this gorgeous town in its best light. Following a couple of days of relaxation, we left our friends at home and went to visit another coastal town called Plymouth, south of Boston. Our reason for visiting was that our two travel companions love witnessing living-history, specifically from the 17th Century. Plymouth is the site of the first pilgrim settlement bank. Our friends had heard of a place called the Plymouth Plantation and were keen to go and see what it had to offer. This living history museum exhibits an original pilgrim settlement. As we were also travelling with our two young children we decided not to go along with them but had full reports back and were reliably informed that it was a fascinating place and well worth the trip for anyone with any interest in American history. It was another glorious day - the sun was out, and refreshing breeze drifted off of the sea. We decided to park the car and explore what Plymouth had to offer. Again, the first thing we noticed was how beautifully picturesque the town was. The gorgeous traditional houses line every road, each one with its own individual style and finish. We really felt that we were walking around the set of a classic American film. The town itself is not big but littered with small boutique shops and lovely bars and restaurants. We decided to eat at a place overlooking the stunning coastline where we had some of the tastiest seafood ever eaten. We had a thoroughly enjoyable day and were very happy to have made the trip. On the Saturday before ‘Patriots Day’ day we explored Boston. Patriots Day takes place on the third Monday of April, and is the equivalent to our bank holiday, everyone has a day off school and work to remember the battles that took place near Boston. It’s also the day when the Boston marathon is held. The city was buzzing, not only with runners and spectators waiting for the upcoming marathon in a couple of days, but with a very large security presence (to be expected after the tragedy of the 2013 marathon where terrorists set off two bombs). Roads were cordoned off or closed which unfortunately made exploring more difficult. Everyone was pulling together to arrange this great event and tourists and locals alike were all having a good time. There is a huge park in the centre of Boston and as it was, once again, a lovely sunny day we spent a lot of time there enjoying the views, eating ice creams and taking the kids on the boating lake. Of course, no visit to Boston would be complete without going for a drink in the ‘Cheers’ Bar (the setting of the famous 80’s TV show of the same name). Just be careful - there's more than one! As mentioned previously I have a bit of a soft spot for Mark Wahlberg who just happens to come from Boston. I had seen a TV show called Wahlburgers which follows his family as they open their own chain of burger restaurants and I just had to go and try it out (obviously with the hope that he’d be there too). Sadly, he wasn’t but the food was delicious with a wide range of burgers and sides being offered. It was my 30th birthday I treated myself to one of their desserts called the Fluffanutta, which combined some of my personal faves (Marshmallow Fluff, banana and Nutella) – it was absolutely no good for my waistline but incredibly delicious. One final activity which my husband could not leave Boston without completing was to catch a game of Baseball at the iconic Fenway Park. He’s a huge lover of American sports and so, wearing newly purchased Red Sox T-shirt, off he went to the game with our friends. The atmosphere was electric, beers flowing (although at $10 each not that many) and Neil Diamond’s classic song, ‘Sweet Caroline’, passionately sung by most of the fans. The Boston Red Sox ended up winning the game which meant most people left with smiles on their faces. All in all, we had a fantastic time in the state of Massachusetts and will definitely return again.

Macao, China

02 July 2018

I simply had no idea that there are so many things to be discovered in Macao. Macao is located on the south coast of China, just 40 miles from Hong Kong. It has an old-world charm, with a unique Chinese and Portuguese heritage. The Macao Peninsula is made from two islands Taipa and Coloane, and the reclaimed area of Cotai. I was lucky enough to stay in the fabulous Mandarin Oriental, where the service is exceptional and no ask is too big. The little "MO" touches were there throughout, from egg tarts on arrival to the nightly turn-down service. It's so intriguing to see the Portuguese influence which can be seen in everything from the stunning architecture to the legendary food, still going strong from the Portuguese arrival in the 1500s. Among Macao’s greatest treasures is the UNESCO World Heritage Site, ‘The Historic Centre of Macao’. This is made up of 30 buildings and monuments of both Portuguese and Chinese origin. The area boasts impressive architecture, temples and colourful streets. Taking pride of place is the iconic Ruins of St Paul’s – the façade of what was originally the Church of Mater Dei, destroyed by fire in 1835, the crimson A-Ma Temple, and the elegant Senado Square – Macao’s urban centre surrounded by traditional Portuguese cobblestones and pastel-coloured neo-classical buildings. A highlight of my time in Macao was our trip to Coloane, to the Macao Giant Panda Pavillion at Seac Pai Van Park. Home to two giant pandas, Kai Kai and Xin Xin, last June Xin Xin gave birth to twins – which are the first pandas to be born in the destination. The pavilion is a 3,000-square-metre state-of-the-art facility where visitors can view playing, eating and bathing - or just sleeping as the day that I visited! The food was not what I expected, there was Portuguese, Chinese and all kinds of international cuisines. Signature Macanese dishes worth a try include 'Galinha à Africana' (African chicken made with coconut and spices) and Macanese Chilli Shrimps. Another must try are the Pastéis de Nata (Portuguese egg tarts). A highlight of this trip was my visit to ‘The House of Dancing Water’ show. Featuring 90 minutes of spectacular high-dive acrobatics, high-wire stunts and fountain effects, it’s an awe-inspiring show sure to take your breath away!

Hong Kong

02 July 2018

Recently I was fortunate enough to visit Hong Kong I stayed at the Mandarin Oriental Hong Kong. This iconic hotel has presided over bustling Victoria Harbour for around 50 years as the skyline of Hong Kong has shot up. My favourite fact about this hotel is that when it was built it was the tallest building in Hong Kong. The Mandarin Oriental reflects its Asian routes whilst also encompassing some more British traditions, such as serving afternoon tea! Rooms come fully equipped for the modern luxury traveller and you can also recover from bustling city in this within the luxurious spa. Recommended places to eat There are so many to choose from in this multicultural city. These two are definitely worth a visit: Tim Ho Wan, one of the cheapest Michelin-starred restaurants in the world. A meal for four came to the equivalent of under £20! The prawn and pork dim sum are worth the almost 12-hour flight alone. Solas Gastro Lounge serves Wagyu Foie Gras Sliders washed down with an ice-cold fruit Daiquiri! Need I say more! Cultural experience No doubt about it, Hong Kong surprised me. From the awe-inspiring view from Victoria Peak or for the Symphony of the Stars light show from the Tsim Sha Tsui Promenade, I just was not prepared for the sights and smells of Hong Kong. Against the verdant terrain, glittering skyscrapers have never looked so beautiful. One of my favourite days was spent a day doing a trek on Lamma Island, followed by a fabulous fresh seafood lunch. I am also pleased I made time to visit Tian Tam - aka the "Big Buddha". Had I more time I would have liked to have walked the trek to Tian Tam but the cable car journey was fabulous. If you’re bound for Hong Kong and would like to speak to someone with first-hand experience then please do get in touch!

Independence of the Seas, Europe

02 July 2018

I had a taste of this ship back in 2008 when I went on board Independence of the Seas to celebrate her launch and I always wanted to sail on her. I travelled with my husband Ben and four friends. I chose this mini-cruise as it happened to depart on Ben’s birthday and cruises are convenient for us as we live just outside Southampton. Knowing that it was only three nights we decided the cabin choice didn't need to be extravagant. We booked an ocean view stateroom and we were allocated cabin 3632. I found the cabin to be well equipped and comfortable. Embarkation times were 11:30-16:30. As we live close by we opted to arrive at 15:00. We were pleased to be told by the port staff we had arrived at the right time, there were no queues and we waltzed through very quickly and totally hassle-free. When it came to disembarkation there were no grumbles again; we were first off (at 6.30am!) The food was excellent, we ate mostly in the a la carte "Macbeth" main dining room. This is a three-tier beautiful dining room. We did venture to the "Windjammer" buffet restaurant on two occasions which had a huge array of foods available. My friends had not cruised before and were amazed at the opportunity to eat 24 hours a day, a particular hit with the group were the pizza and sushi. The service provided in the bars was impeccable. Having purchased the ultimate drinks package, our group worked our way around most bar. My personal favourite was the "Schooner" bar where they had a live pianist playing. Our first port was Zeebrugge. We took the transfer provided by Royal Caribbean straight to Bruges. We had all been here before, so we enjoyed a wander round the shops and admired the lace and chocolates that were in abundance. We ended up finding a wonderful beer bar and spent the afternoon tasting Belgian beers. Our second port of call on the three-night cruise was Le Havre, where two of our group travelled to nearby fishing village Honfleur. The other four of our group including myself took a tour of the Second World War landing beaches, truly breath-taking and thought provoking. I would recommend this trip to anyone. There was such a choice of entertainment, we didn't know where to start! We went to the Broadway style show in the Alhambra theatre, this was a production of Grease - as I had anticipated it was excellent. We also did a few quizzes and would have done ice skating, archery etc. had we had more time. One evening we took our Miami Vice cocktails (half strawberry daiquiri, half Pina colada) into one of the amazing cantilevered whirlpools. I also enjoyed the late-night comedy show they had on board. I would definitely cruise with Royal Caribbean again. The service was great as were the facilities, cleanliness and choice of entertainment. Until next time!

My customer stories

Sent by N Haws

Mimi is amazing, she is always able to find solutions to our holidays, has great knowledge, is very prompt and accommodating. She is a huge asset and credit to your business.

Sent by D Davidson

Thanks so so much! You literally took all the leg work and stress out of this and found us the most perfect break! Such a fantastic and easy experience! I’m genuinely so grateful!

Sent by N Pilling

Have already recommended Mimi, she's just brilliant.

Sent by C Singh

Always been helpful, we have booked 3 cruises and have just confirmed another for 2025. Excellent service, really really good, always helpful and goes above and beyond.

Sent by MJ Keany

Friendly, knowledgeable, eloquent and extremely prompt. The best service possible!

Sent by A Williams

Mimi was extremely helpful in choosing our cruise. Huge thanks, I would have no problem recommending you!

Sent by G DMura

Lovely smooth booking and kept us informed about our travel arrangements at every step of the way. So appreciate having our "hands held" throughout, thank you Mimi!

Sent by D Blackburn

Knowledgeable, friendly and efficient. Great service all round, huge thanks!

Sent by A Wood

Mimi is SO knowledgeable, she personalizes our trips down to each individual need, super friendly, she consistent delivers a high level of customer service. Always there if we have any questions or concerns. Have referred to many and will continue to do so.

Sent by Claire Walker

Mimi was able to get a better deal on a holiday that I'd had my eye on and her advice and support gave me real confidence to book - I probably wouldn't have done without knowing I have an expert to call on. Thank you so much! X

Sent by D Stewart

As always Mimi's service was great. Wouldn't use anyone else.

Sent by N Beresford

Mimi, was very helpful, she listened to what I had to say and then gave me expert guidance as to the best way to achieve my requirements. Very impressed, this is the first time I have used Mimi and travel counsellors, it won't be the last.

Sent by P White

A very helpful lady who is enthusiastic about booking our holidays

Sent by C Hill

Mimi was extremely helpful and informative when booking our first cruise

Sent by T Lane

Since being introduced to Mimi, I have been amazed how much knowledge she has. A true professional. We look forward to planning the total holiday with her. Would and will highly recommend.

Sent by I Clare

As always a very good personal service, we will never go elsewhere!

Sent by M Strugnell

A BIG thank you Mimi, I have never taken a long haul flight and you completely took away the worry of tying everything together. We are so excited for our Canadian adventure - especially the Rocky Mountaineer!

Sent by N Warren

Mimi has been amazing, we changed dates of our break several times but nothing was ever an issue. Very grateful for all her help.

Sent by MJ Keany

Quite simply, by far the best and most knowledgeable travel person I’ve had the pleasure to deal with!

Sent by E Webb

Perfect service always.

Sent by M Keen

Excellent service nothing is too much bother and always at the end of the phone.

Sent by G White

Mimi was fab! She was very quick at responses to any questions I had and when I wanted her to check numerous dates and destinations she was more than happy to do so. She gave me so many options to choose from and Nothing was too much trouble and the fact she really knows her stuff makes it so much easier to book. She went above and beyond for me and my family and knowing that she’s always at the end of the phone is very comforting. Would definitely recommend to anyone!! And I will be rebooking another holiday with her in the future.

Sent by M Qassim

I was referred to Mimi by my daughter. A brilliant service and very fast response Will be using for all my travel arrangements

Sent by Keith R

Great knowledgeable and personal service (as always). I must refer Mimi on a daily basis, she is fabulous and a one-stop shop for all your travel needs.

Sent by C Selby

Seriously good service and patience, would recommend Ben and Mimi in a heartbeat!

Sent by S Reeves

Nothing is too much to ask. Mimi is always on hand to help guide you through your booking.

Sent by C Croft

Very good service, lots of choices of holiday and they are very patient when the customer keeps changing their mind!

Sent by K Haws

Mimi was so helpful, and always got back to me right away. We are really looking forward to our holiday.

Sent by L OBrien

Mimi was so quick and thorough. I didn't expect her to be able to arrange the holiday so quickly on such vague details! All I've done is request, book and pay deposit and so far the experience has been amazing. I would definitely recommend (and have).

Sent by P White

We have been really happy with Mimi’s advice and support in planning our holiday. She is warm and friendly yet totally professional in trying to meet our requirements and offer a range of alternatives.

Sent by R Lee

Mimi and Ben are both very professional and experienced in the travel industry. We were very happy with the service both before and after our holiday. Would highly recommend.

Sent by Emma Brown

Really fantastic service! Have already recommended to friends!

Sent by T Hickson

Very helpful and friendly and infinitely patient! I also love that our holiday booking helps to support a local charity!

Sent by J Deadman

Mimi is so helpful and will do anything she can to make it easy for you. That kind of service is worth going back to time and again!

Sent by I Clare

Very good service. Took the stress out of booking flights. Will definitely be using you again. Thanks

Sent by D Stewart

Mimi has always provided great service and I am looking forward to many more trips arranged through her.

Sent by N Banger

This is the first time I have used you and I can honestly say very professional service with thorough experience and knowledge which are both vital when booking travel. You listen and helped - I will only use you from now on. Thanks so much.

Sent by S Yates

Mimi was excellent in arranging our Lapland holiday and was able to answer any questions promptly ensuring a smooth, stress free experience!

Sent by B Heffernan

Excellent service, I’ve never booked a holiday so quickly. Someone else did all the work and I got the perfect trip.

Sent by J Roach

Mimi did the most incredible job organising our trip to the US and drive down the coast of California - topped off with a trip to Vegas. For a couple the have little to no time to plan things like this the whole process was perfect! Thank you so much for your help - would highly recommend Mimi to anyone!

Sent by S Fuller

Super efficient, always helpful, nothing is any trouble - especially when the itinerary had changed. You will never look back after working with Mimi, she takes the headache out of organising travelling and adds that almost rare personal touch that is missing elsewhere!

Sent by K Buckle

Very helpful in putting together a group trip consisting of multiple families each with varying requirements. All options explored and communicated quickly and professionally. Mimi's help has ensured a stress free booking.

Sent by J White

Mimi did a fantastic job of organising a Safari trip for my group of friends, especially as we were based in different parts off the world. She was very patient when putting all together and the actual trip exceeded my expectations. Great service from start to finish, I will definitely use Mimi again when planning a trip.

Sent by Jo D

Mimi organised a safari for 8 of us, all coming from different countries, so with lots of unusual complexity. That didn’t phase her and she gave us all the time of our lives. She worked with some great contacts on the safari, found us some amazing places to stay, and just made a lifelong dream perfect. I wouldn’t hesitate to recommend Mimi for any kind of trip. She was brilliant!

Sent by A Kell

I’ve organised lads breaks, couple breaks and group holidays but last month I handed over the reigns to Mimi to sort our winter holiday plans. She didn’t disappoint, we’re particularly time poor so to have it organised and simply have to pay and turn up was novel but something I’ll do time and time again. Thanks Mimi for a great holiday, your patience and your effort. You’ll come highly recommended

Sent by A Wood

Mimi did a fabulous job arranging a safari for 8 of us and catered to all of our individual needs. She was very friendly, patient and responsive. Fabulous tour company and accommodation. Thank you Mimi for making our dream vacation reality and more than we could have imagined.

Sent by J Deadman

Mimi organised a safari for 8 of us, all coming from different countries, with lots of unusual complexity. That didn’t phase her and she gave us all the time of our lives. She worked with some great contacts on the safari, found us some amazing places to stay, and just made a lifelong dream perfect. I wouldn’t hesitate to recommend Mimi for any kind of trip. She was brilliant!

Sent by B Eynon

Thankfully the days of spending hours trawling holiday websites and reading reviews have finally come to an end and I really owe the privilege to you. From the very beginning you dealt with our "very particular" requirements with such ease and professionalism and your ever so friendly nature made the entire process a pleasure.

Sent by R Tucker

Great friendly efficient service from Mimi.

Sent by M Keen

Mimi is very helpful and gets back to you within minutes of an email or call. Very efficient and friendly service.

Sent by N Illingsworth

Great professional friendly service.

Sent by B Appleyard

10/10. I would love to score Mimi more, she's fabulous!!!! I've no hesitation in recommending her to friends to arrange their travels... Nothing is too much trouble for Mimi, if she doesn't have the answer straight away, I know she will be back in touch at very short notice Mimi is the Best!!

Sent by P Ward

Very helpful, a pleasure to deal with.

Sent by D Stewart

Mimi was very patient and caring.

Sent by S Huntley

Mimi has been amazing booking me and my husband a cruise this year and a girly cruise for next year definitely recommend Mimi

Sent by Joanne W

Mimi has been fabulous. Always on hand for advice and to answer any questions. She makes you feel as though nothing is too much trouble. Previously using big name travel agents, in future I would go to Mimi for my holidays as the personal touch she brings is invaluable. Excellent service.

Sent by M Pearce

Mimi has been very helpful and prompt to respond to any questions. Great service. Thank you!

Sent by S Bourne

Mimi was really helpful! I would definitely recommend her.

Sent by G Judd

Mimi is efficient, friendly, and worked hard in order to get us the same trip but for less. I couldn't believe the deal she got for us! Thank you Mimi.

Sent by S Gritt

I can highly recommend Mimi and in fact have already recommended her verbally and by sharing her facebook page. She is very good and passionate about her job and comes up trumps with the goods requested!

Sent by R Mills

Exceptionally professional but fun and friendly approach - extremely happy with the service. First class. Cannot recommend enough.

Sent by A Phillips

Happy to go the extra mile to check all aspects of your trip are covered.

Sent by C Marshall

A great first experience, we felt truly pampered from start to finish and can't wait to visit the US next year. We found Mimi to be thoroughly engaged and nothing was too much trouble. We will certainly seek her help in the future and have recommended her to family and friends.

Sent by V Moore

Mimi was amazing. I'd highly recommend her to any of my friends and family.

Sent by J Brown

Mimi is very friendly, helpful and efficient, takes all the stress out of doing it yourself and a better deal too, what more would you want?

Sent by T Lawlor

Mimi was excellent at dealing with our first ever cruise. She booked everything quickly and efficiently and had been available for any questions we’ve had.

Sent by S Brooks

Such good service I have already recommended her to other members of my family.

Sent by B Appleyard

Mimi Ronald is the best Travel Counsellor Ever, I cannot sing her praises enough.

Sent by C Codling

Mimi has been so helpful, especially when trying to organise a group of people and everyone has different needs and questions. It’s a relief I know that Mimi will sort it all for us and there if we have questions. Great service.

Sent by N Green

I have used Mimi on a number of occasions. She makes the experience painless. So enthusiastic and you can see she takes pride on the service she offers. I wouldn't hesitate to recommend her.

Sent by R Keith

Amazing service, discussed alternatives and options available, will definitely be using Mimi for all our future travel and holidays.

Sent by B Bucknall

Have already been recommending your services to anyone that mentions a holiday! Thank you so much for helping our group of 8 plan our trip.

Sent by N Gurd

Mimi has been so helpful and efficient arranging all the separate aspects of our upcoming trip to get us the best price. I would definitely recommend.

Sent by J Fuller

Mimi has been brilliant at listening to my 'wish list' and providing me some great options to choose between. I'm really looking forward to my holiday!

Sent by T Brown

Wow, what excellent service (even out of "normal" hours!). What a joy to talk to and discuss holiday options. thank you Mimi! I am looking forward to discussing my next holiday with you.

Sent by S Simpson

Mimi was incredible with arranging everything! We had an amazing time and it couldn't have been better! Thank you!

Sent by S Reeves

Mimi had to deal with our change of holiday plans a couple times and managed to sort out our first cruise holiday. Couldn't be happier with the service.

Sent by A Geeves

I was very impressed with the customer service I received from Mimi Ronald, I contacted Mimi after doing some research on flights to Thailand. I am a friend of a member of her family and just thought I would see if Mimi could get me a better deal or good advice. Mimi was very helpful and found me exactly what I wanted at a great price. Better than I had found myself! I will definitely be contacting Mimi when I am ready to book my next holiday.

Sent by R Bowman

Very helpful, had a good understanding of what I wanted will be using this service again

Sent by B James

I just can't be bothered with trawling the internet trying to find the right holiday. Mimi took all the stress away, provided a fantastic service and found just what we wanted. I can't wait to let her plan my next holiday.

Sent by M Keany

Wonderful, friendly and knowledgeable advice given!

Sent by A Barber

Never knew this service existed. It was easy and I was amazed that my counsellor was able to point out things to do whilst away that I didn't know about!

Sent by N Green

Excellent Service, absolutely no hassle at all. I just had to turn up and enjoy. Would Highly recommend to anyone, I will be using Mimi again.

Sent by M Woolls

Mimi very easy to deal with and arranged everything for us , she was always available to answer any queries and made the whole thing a pleasurable experience.

Sent by J Spearman

Mimi was very helpful in all aspects of finding me the perfect package for what I required. Very friendly and polite. I would definitely recommend her services.

Sent by R Jones

Mimi listened to what I was looking for & suggested suitable options. I can't wait to contact her when I return to discuss my next trip!

Sent by N Forsyth

It was all very easy. I was fed up looking online trying to work deals out. Mimi took all the hassle away gave us several options and made the whole process simple.