Based in Radlett

Nargis Robertson

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It's Nice To Meet You

I am thrilled to have joined the travel industry. My passion from a very young age has been hotels and travelling. After studying a degree in Hospitality Management, I worked in luxury hotels for over 20 years, organising high end events. This has taught me that great customer service is all about listening to what the customer wants and exceeding their expectations.

Being a Travel Counsellor allows me to explore far beyond what you can find on the internet. I have access to a wealth of local knowledge though Destination Management Companies. This allows me to offer bespoke holidays, ensuring you experience the true culture of your destination and above all making it a personal journey. I am here for you throughout the entire process of your holiday, from the initial enquiry stage right through to getting your feedback at the end of your holiday. I have the flexibility to be talk to you when it suits you.

My zest for travel has taken me on some amazing journeys, from backpacking half way around the world to luxury cruises. I have been lucky enough to explore the depths of South America, experience magnificent safari and soak up the sun on some of the best beaches in the world. I can book any type of holiday that you can dream of from weekend breaks, to honeymoons, to cruises and everything in-between.

I am privileged to be part of a global network of over 1800 Travel Counsellors along with support from our head office staff. I am proud to say that we have a 96% Customer Satisfaction rate and we offer 100% financial protection to every booking. We have support on hand 24/7 to ensure that your journey is seamless.

I believe that once we immerse ourselves in to the culture, the people, the landscape and the food, it transforms us and we carry those memories with us forever. I believe that it’s important to make every journey incredible; from the initial booking process, to the anticipation of travelling and on to that magical moment when you arrive at your destination and it’s everything you dreamed it would be.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Visiting Valencia

04 December 2018

If you can't decide between a city break or the beach, then why not explore Valencia which has both. Where to Stay We stayed at the Cathedral Suites Hotel, a small boutique hotel which was in such a great location for exploring, right by the Cathedral. The hotel has beautiful suites with a small kitchen which is perfect when travelling with a 3-year-old. They have a lovely rooftop bar and a little pool to cool off in at the end of the day. What to Eat Valencia is a great place to go if you're a foodie (which I am) The pintxos (which is a type of tapas on small bits of bread) was amazing and our favourite place was 'Sagardi Valencia Centro' situated close to our hotel. Choose a table outside and watch the world go by while sipping on an Agua de Valencia (combines freshly squeezed orange juice with cava and a liberal glug of a hard liquor mix). Make sure you try the tuna stuff peppers, they are extremely moreish. The gelato was also incredible and my son who had just discovered ice cream was in heaven. We were recommended a local place called 'Gelateria La Romana' by our waiter from Pinsa Re (a great little pizza place for lunch) and it was so good that we ended up going there every day. They make their gelato onsite and the smell in the cute little shop was incredible! Be sure to visit the Central Market of Valencia, it's a foodie heaven. It's very close to the hotel so it's a great place to pop in to grab bits for a picnic lunch. Not only is the food delicious but the array of food looked spectacular. Be sure to try the cured meats and the pastries. Many of the stalls will vacuum seal the food so you can take a piece of Valencia back home with you. What to Do We hired bikes to explore which was so much fun, especially for my son who was on a little seat at the back. There are lots of places to hire bikes and it's relatively cheap. We spent a lot of time in the Jardins de Turia which has dedicated cycling paths and is the old river bed of the Turia River. The river used to be prone to flooding and so after a particularly bad flood in 1957, the river was diverted, and the riverbed was turned into a park for all the city to enjoy. It's a space that can be shared by everyone, with numerous playgrounds, football pitches and beautifully manicured gardens and it connects the Zoo at one end to the City of Arts & Sciences at the other. The City of Arts & Sciences is well worth a visit even just to look at the iconic architecture which is stunning. No trip to Valencia is complete without a trip to the beach. We hopped on a bus and spend the day there, it was picture perfect. There are loads of cute restaurants dotted along the beach with stunning views. What better place to enjoy a delicious paella than where is was created. Valencia is a beautiful city with so much to see, do and eat!

My customer stories

Sent by H Peters

Nargis is incredibly responsive, friendly, knowledgable and helpful. She went the extra mile to get us the holiday we wanted. I would not hesitate to use her again and will be recommending her services to friends.

Sent by K Silverman

Nothing is ever too difficult for Nargis. She is really easy to work with and super efficient. Have already recommended her to a number of friends.

Sent by Julian Cartman

Nargis is very knowledgeable and very helpful with our Holiday booking!

Sent by Ekta Gadhvi

Right from the first day of contact to days after our return Nargis has been fabulous. Nargis took the time to understand what we were looking for and with such a large demanding group she made some excellent suggestions which made our lives easier and our holiday even more enjoyable. She really took care over every detail. The personal touch that you get with a travel counsellor exceeded my high standards for customer service. I highly recommend Nargis and will book all breaks via her from now. Thank you so much Nargis - we had the most amazing family holiday.

Sent by Jini Paskarajothy

Nargis was extremely helpful in supporting us to book our holiday, she was patient, flexible and took the time to find something that truly met our needs. We can't wait for our holiday thanks Nargis!

Sent by Janet Moore

Brilliant service

Sent by Martin Robertson

Very enthusiastic, and very helpful and knowledgeable

Sent by Paul Mansi

Nargis is extremely reliable and professional