Natalie Balsillie

My expertise

Caribbean
Japan
Cruise
Multi-Destination
Singapore
United States

I'm based in

Glasgow

Available for new enquiries

Holidays Shaped Around You

My name is Natalie, and travel has always been a huge part of my life. Over the past year as a Travel Counsellor, that passion has grown into something even more meaningful: helping others plan holidays that feel personal, exciting and completely right for them.

Since starting my business, I have had the opportunity to work closely with clients, attend supplier events, complete training, and continue building my destination knowledge across a wide range of holiday styles. I am no longer simply starting out; I am actively growing a business built on care, detail and genuine enthusiasm for creating memorable travel experiences.

I love helping people shape trips that suit their lifestyle, budget and interests, whether that is an all-inclusive family holiday, a once-in-a-lifetime adventure, a cruise, a city break, or a relaxing escape closer to home. My role is to take away the stress of planning, listen carefully to what matters to you, and bring together the right flights, accommodation, experiences and practical details.

Some of the areas I particularly enjoy working with include the Caribbean, where my own cruise experiences have given me a real appreciation for the variety of islands, cultures and itineraries available. I also have a growing love for Japan, supported by helping plan regular weekend trips and regional breaks for a friend living there, which has given me a deeper interest in the country beyond the usual first-time visitor route. Singapore is another destination close to my heart after recently returning from a magical two-week trip, full of incredible food, gardens, culture, architecture and unforgettable experiences.

I also have a strong interest in the United States, particularly because of the sheer variety it offers, from theme parks and road trips to national parks, city breaks, beaches and bucket-list experiences. It is a destination I continue to learn about carefully, so I can help clients make informed choices based on the type of trip they truly want.

One of my most cherished travel memories is planning a trip to Florence for my husband and I when we first started dating. The art, food, wine and stunning architecture left a lasting impression on me, and it reminded me how powerful travel can be in creating lifelong memories. Since then, I have been lucky enough to explore many incredible places, and I especially love cruising because it allows you to wake up somewhere new and experience multiple destinations in one journey.

When you book with me, you also have the reassurance of booking through Travel Counsellors. Your holiday is financially protected through ATOL where applicable, and you also benefit from the Travel Counsellors Trust, giving you peace of mind that your money is safe. Once your deposit has been paid, you can make flexible payments up to your final balance date, in a way that suits you. You also have access to 24/7 support through the Duty Office while you are away, so help is available should anything unexpected happen.

Whatever kind of escape you are dreaming of, I am here to make the process feel seamless, considered and enjoyable. With a caring approach and a keen eye for detail, I take the time to understand what you need and shape a trip around you.

So, whether you already know where you want to go or just need a little inspiration, I would love to help you plan your next journey.

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What my customers say

Natalie was great helping us plan a trip. We had a place in mind but after her first research we decided to change destination and she took care of everything very quickly and smoothly. The communication and attention to detail was great and we are looking forward to our trip in September! We would definitely recommend as it would have been so stressful and time consuming to book it ourselves. Thanks!

Ane G

Glasgow

Natalie was patient and found me a holiday i hadn't even thought of before. I was given loads of options

Amanda Collinge

Glasgow

Natalie was very flexible in meeting with us to understand what we were looking for. She provided several timeslots including the evening. During the session she was great, provided insightful recommendations. Throughout the whole process Natalie has been responsive, patient and knowledgeable.

Richard S

Glasgow

Natalie was great to work with and was able to find some hotels and other recommendations within our requirements. I'd definitely recommend her services to others.

Jamie C

Glasgow

Natalie was a joy to work with, endless patience, listened intently to what we were trying to achieve on our trip, and worked very hard to get as close as possible to what we wanted. We were delighted with the final outcome, and would commend Natalie to anyone looking for help with finding their dream holiday - without all the stress of doing it yourself!!

Trisha Collins

Glasgow

Natalie was great, even when I shuffled all the dates she had got for us in the first instance! She helped us resolve our holiday very quickly :) thank you!

Flor Bonells Celcer

Glasgow

Discover the world with me

Hi Everyone - Intro to Natalie

Hi Everyone - Intro to Natalie

I tell you personal details about me and why I became a Travel Counsellor. I hope this could make you feel more comfortable when reaching out

31 Mar 2025

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More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

0141 461 9959

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Finding your match...

Every unforgettable journey starts with the right person by your side.