Natalie Balsillie
My expertise
I'm based in
Glasgow
Holidays Shaped Around You
My name is Natalie, and travel has always been a huge part of my life. Over the past year as a Travel Counsellor, that passion has grown into something even more meaningful: helping others plan holidays that feel personal, exciting and completely right for them.
Since starting my business, I have had the opportunity to work closely with clients, attend supplier events, complete training, and continue building my destination knowledge across a wide range of holiday styles. I am no longer simply starting out; I am actively growing a business built on care, detail and genuine enthusiasm for creating memorable travel experiences.
I love helping people shape trips that suit their lifestyle, budget and interests, whether that is an all-inclusive family holiday, a once-in-a-lifetime adventure, a cruise, a city break, or a relaxing escape closer to home. My role is to take away the stress of planning, listen carefully to what matters to you, and bring together the right flights, accommodation, experiences and practical details.
Some of the areas I particularly enjoy working with include the Caribbean, where my own cruise experiences have given me a real appreciation for the variety of islands, cultures and itineraries available. I also have a growing love for Japan, supported by helping plan regular weekend trips and regional breaks for a friend living there, which has given me a deeper interest in the country beyond the usual first-time visitor route. Singapore is another destination close to my heart after recently returning from a magical two-week trip, full of incredible food, gardens, culture, architecture and unforgettable experiences.
I also have a strong interest in the United States, particularly because of the sheer variety it offers, from theme parks and road trips to national parks, city breaks, beaches and bucket-list experiences. It is a destination I continue to learn about carefully, so I can help clients make informed choices based on the type of trip they truly want.
One of my most cherished travel memories is planning a trip to Florence for my husband and I when we first started dating. The art, food, wine and stunning architecture left a lasting impression on me, and it reminded me how powerful travel can be in creating lifelong memories. Since then, I have been lucky enough to explore many incredible places, and I especially love cruising because it allows you to wake up somewhere new and experience multiple destinations in one journey.
When you book with me, you also have the reassurance of booking through Travel Counsellors. Your holiday is financially protected through ATOL where applicable, and you also benefit from the Travel Counsellors Trust, giving you peace of mind that your money is safe. Once your deposit has been paid, you can make flexible payments up to your final balance date, in a way that suits you. You also have access to 24/7 support through the Duty Office while you are away, so help is available should anything unexpected happen.
Whatever kind of escape you are dreaming of, I am here to make the process feel seamless, considered and enjoyable. With a caring approach and a keen eye for detail, I take the time to understand what you need and shape a trip around you.
So, whether you already know where you want to go or just need a little inspiration, I would love to help you plan your next journey.
Travel guides
Explore my guides and blogs
Disney Cruise: Fun for the Whole Family
I was recently invited on a FAM trip aboard the Disney Fantasy, sailing a seven-night itinerary through the breathtaking Norwegian Fjords. And let me tell you—Disney Cruise Line truly delivers magic at sea. What stood out most is how well the ship caters to every age group. From tiny tots to grandparents, there’s something for everyone, making it the perfect choice for a multi-generational family
03 Oct 2025 5 min read
10 Travel Must-Haves
Here are the 10 must-haves that I think make the foundation for a good holiday: 1. Comfy Shoes Even if you are headed for a sun lounger where you plan to lay for 2 weeks whilst pina coladas are brought to you, you want comfy shoes to travel in. Airports are huge these days, and your step count may be above your norm never mind the waiting standing in queues. 2. Noise Cancelling Headphones I don
26 Feb 2025 5 min read
Reviews
What my customers say
Videos
Discover the world with me
Additional offers
More destinations to enjoy
Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch