Natalie Warren
My expertise
I'm based in
St Mary's Island, Chatham
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Stress-free travel, planned around you
Hi, I am Natalie, your personal travel expert based in Kent, with 27 years of experience helping clients plan holidays and travel experiences that are right for them.
Whether you are looking for a relaxing beach escape, a family holiday, a cruise, a city break, a luxury getaway, a multi-centre adventure or a once-in-a-lifetime trip, I am here to make the whole process easier.
I take the time to understand what you are looking for, then use my knowledge, experience and trusted industry connections to find the right options for you. From straightforward getaways to more complex travel plans, I take care of the details so you do not have to.
Travel that fits you perfectly
No two travellers are the same, and neither should their holidays be.
Perhaps you know exactly where you want to go but do not have the time to organise it. Maybe you have a long list of ideas and need someone to make sense of the options. Or perhaps you are looking for something completely different and do not know where to start.
That is where I come in.
I will research, compare and carefully consider the options available, using my 27 years of travel experience to help create a trip that works for you, your budget and the way you want to travel.
I have particular experience in cruises, luxury travel, tailor-made itineraries, multi-centre holidays and more specialist experiences, but I arrange all types of travel.
Personal service from someone who knows you
My clients come to me because they want more than a booking. They want someone who knows their preferences, understands what matters to them and is there when they need help.
Over the years, I have built long-standing relationships with many of my clients, with people returning to me time and time again for their next adventure.
From our first conversation to the moment you return home, I am here to make your travel experience as smooth and stress-free as possible.
My research and planning fee
Finding the right holiday can involve considerable time and research, particularly when you are looking for something specific or more complex.
Before I begin researching and preparing your personalised options, I charge a flat £100 research and planning fee.
This covers the time involved in understanding your requirements, researching suitable options, comparing the details and putting together your personalised recommendations.
If you decide to book your holiday with me, the £100 fee will be deducted from the cost of your booking.
The research and planning fee is payable before I begin work and is non-refundable, including if you decide not to proceed with a booking or if your booking is subsequently cancelled. It is a fee for the research and planning service provided and is separate from the cost of your holiday.
I will always explain the fee before any research or planning begins, so you will know exactly what to expect.
Why book with me?
27 years of travel experience
Knowledge built over almost three decades in the travel industry.
Personal, one-to-one service
You will deal directly with me from your first enquiry through to your return home.
Travel planned around you
Your holiday is based on your needs, preferences and the way you want to travel.
Expert research and advice
I will do the legwork, compare the options and use my experience to help you make an informed choice.
Support before and during your travels
I am here when you need me, giving you one less thing to worry about.
Financial protection
Your booking will have the applicable financial protection provided through Travel Counsellors, giving you additional peace of mind.
Ready to start planning?
Whether you already know exactly what you want or you simply know you need a holiday, let's talk.
Tell me where you would like to go, what you would like to experience and what matters most to you, and I will take care of the rest.
Let me create your next trip.
Travel guides
Explore my guides and blogs
From CLIA Conference Surprise to Arctic Adventure: My Journey with Iceland & Quark Expeditions
Iceland to Greenland: The Arctic Adventure I Never Expected Sometimes the Best Adventures Begin Completely Unexpectedly In May 2025, I attended the CLIA Conference, surrounded by brilliant minds, inspiring speakers and endless cruise possibilities, with absolutely no idea that my life was about to change. Over the course of the conference, we heard from some incredible speakers, including two-ti
27 Mar 2026 9 min read
Southern Wonders with AAT Kings: My New Zealand Adventure
In March I was lucky enough to join the AAT Kings Southern Wonders tour, journeying from Christchurch through the Southern Alps and down to the deep south. Over nine unforgettable days we covered more than 2,500 km of jaw‑dropping scenery, brilliant experiences and plenty of laughs with a wonderful group of fellow travellers. Whether you are one of my lovely clients dreaming of New Zealand or a f
26 Mar 2026 7 min read
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch