My name is Natasha Lawrence, I am an independent travel agent based in Worlingworth, Suffolk. I joined Travel Counsellors in November 2011 and prior to that I worked for Lunn Poly, Thomson Holidays, Travel Norwich Airport, KLM/Alitalia, Future Travel (Co-op), NQ Australian Rentals (Sydney) Branch Manager and Driveaway Holidays (Sydney). I have more than 20 years’ experience in the travel industry to date.
I have travelled extensively worldwide and have been very lucky to have lived overseas in Australia, Italy, Israel and Spain to name a few.
Having lived and worked in Australia, I know the country extremely well. I have cruised around the Caribbean and backpacked in Indonesia and Thailand. I have worked in many areas of travel over the years, including Airlines, Overseas Tour Representatives, Retail Manager in Sydney, Australia. I have a City and Guilds qualification recognised by ABTA with a distinction in travel.
As I work from home, this means you have the flexibility to contact me by phone, email or social media. At times when most other agents are unavailable, including evenings and weekends, will never find yourself in a position where you can't get hold of somebody. Especially in times of emergency. If I am not available another Travel Counsellor will be or our head office team are happy to help.
Our technology is second to none, and I can use my expertise to tailor-make exactly the right holiday to suit your needs. As well as offering a vast range of tour operator products, I can also search through hundreds of different flights; accommodation and ancillary products. I will always find something to match your needs exactly. On top of this, I can also offer travel inns, car hire, airport lounges and parking. Travel Counsellors is a proud supporter of Accessible Travel and I do specialise in this area also. I am currently working with The National Autistic Society and will be soon displaying a blog and lots of extra information on my Facebook page to reflect this and the help I can give to families and individuals who need extra support when choosing the right holiday and travelling.
I joined Travel Counsellors as I wanted to concentrate on giving my customers the highest possible levels of personal service as an independent travel agent. Let’s start our journey together in more ways than one, I look forward to it. Happy Holidays!
I am very happy to say that I have received some lovely testimonials and to date I have received 100% record on my Travel Counsellor service scores.
Also please follow me on Twitter, Linked in and please "Like" my Facebook page which is full of useful travel information and brilliant offers!
Sent in by Robina Austin
Aberdeen, 01 August 2014
We were a group of 4 ladies planning a decadent holiday, and I recommended Natasha as being worth trying. We provided her with a massive list of wishes (no mozzies, spa, history, local food and wines worth trying etc.) and Natasha came up with the best holiday destination and hotel on the planet! She even dealt with 2 of the party dropping out at the last minute with a full refund. I would recommend Natasha, and Travel Counsellors, every time. Our trip to Kalkan was the best holiday of our lives, by a long shot.
Sent in by David Hall
Bury St Edmunds, 04 May 2014
Natasha has provided an excellent personal service for a range of trips. She pays attention to the details and doesn't just treat you as another job. I have recommended her to friends and family and have no hesitation in doing so.
Sent in by John Laidlow
Overstrand, 22 April 2013
Natasha has been nothing short of outstanding. She is a very committed agent and one whom I will be doing much more business with in the future.
Sent in by Audrey Alexander
Norfolk, 02 February 2013
I always have found Travel Counsellors most helpful and I recently passed Natasha's details onto a friend who was most impressed with the service she received.
Sent in by Phil Barker
Norfolk, 02 February 2013
Natasha provided excellent service for our 2012 family holiday, and for booking our 2013 holiday, she provided the same excellent standard of service. Thanks Natasha.
Sent in by Penny Burr
Norwich, 02 February 2013
Natasha has been a star the last two weeks with her expertise and knowledge and advice. She is so easy to talk to and is always on hand to answer any of our questions no matter how small or large. Thank you.
Sent in by Deborah Beasley
Norwich, 10 December 2012
Thank you Natasha for taking the time and trouble of finding a holiday cottage in Cornwall off our hands. We had previously spent hours searching through brochures and websites which came to nothing apart from our minds boggling. If it wasn't thanks to Natasha and her contacts, I don't think we would have had as good a holiday as we did.
Sent in by Nicholas Spree
Dubai, 26 November 2012
Natasha was incredibly helpful and so knowledgeable about the specifics of my holiday. She assisted with all requirements and responded to any requests within moments. I would highly recomend her to all. Thank-you!
Sent in by Colin Howe
Norfolk, 26 November 2012
Natasha tries to give us exactly what we want as customers, advises nicely about different things available without any feeling of pushiness, which is why I feel that ten is well deserved as I can easily recommend her to others knowing they will get the same service. I am not in anyway connected to Natasha and only found her through searching the web for a local TC as my parents had used TC in the past. I've now booked my second holiday through Natasha as it's the easiest way to get the holiday I want without having to trawl the net or travel agents in my spare time.
Sent in by Madelé de Lange
Norwich, 02 May 2012
A huge big thank you to Natasha for booking our holiday to Madeira. We were not sure of the destination we wanted to go to and Natasha made wonderful suggestions! She is so efficient and always willing to answer questions or come up with even more possibilities. We had a fantastic time, everything went so smoothly and Natasha took all the worries away of organising your own trip. Looking forward to booking our next holiday!
Sent in by Colin Howe
Diss, 27 January 2012
This is the first time of using a Travel counsellor, normally I trawl the W.W.web for myself but after spending ages trying to find a ski chalet this year I decided to use Natasha (who I didn't know or hadn't even been recommend too, I Google'd T.c's as my parents always use them). Natasha has taken the headache away, she pinpointed our holiday requirements, booked the holiday and answered any of our queries promptly and clearly. And the holiday hasn't cost me any more than I expected to pay if I'd done the holiday myself. Great job, happy to use you again, and my son is looking to book his honeymoon in America through you. Thanks again - Colin Howe
Sent in by janet vincent
camberley, 22 January 2012
After talking to Natasha to discuss my holiday likes and dislikes she came back to me with some excellent holidays, taking flights/times, locations, resorts, and accommodation into account,also pointing out the pros and cons of various places known to her due to her wide travel experience. I would trust and recommend Natasha to help you with your holiday plans, you will not be disappointed.
Sent in by Sue Wells
Norwich, 19 December 2011
I have booked many holidays with Natasha over the years as she always has an eye for a bargain and I even ended up with some holidays I did not know I wanted! I have always found her very efficient, knowledgeable and everything is handled like a personal friend.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01728 668152