My name is Natasha Lawrence, I am an independent travel agent based in Framlingham, Suffolk.
I joined Travel Counsellors in November 2011.
I also worked for Lunn Poly, TUI, Travel Norwich Airport, KLM & Alitalia.
I lived and worked for a time in Manly, Sydney where I worked with NQ Australian Rentals (Sydney) as Branch Manager.
I have over 27 years of Leisure Experience and more recently have started offering Corporate Travel on requst of my customers.
I have an ABTAC City & Guilds Distinction in Travel, speak Italian and have travelled extensivley worldwide.
I have an office in Framlingham and Worlingworth, Suffolk, this means you have the flexibility to contact me by phone, email or social meida at pretty much anytime of the day or night. I do offer a full 24/7 service.
I can also offer private appointements which during Covid reassures my customers, previously this was mainly for Honeymoons and Wedding appointments. I do now offer appointemnts for all of my customers if prefered.
Our technology is second to none, and I can use my expertise to tailor-make exactly the right holiday to suit your needs. As well as offering a vast range of tour operator products, I can also search through hundreds of different flights; accommodation and ancillary products. I will always find something to match your needs exactly.
I joined Travel Counsellors as I wanted to concentrate on giving my customers the highest possible levels of personal service as an independent travel agent.
I am very happy to say that I have received some lovely testimonials and to date I have received 100% record on my Travel Counsellor service scores.
Also please follow me on Twitter, Linked in and please "Like" my Facebook page which is full of useful travel information and brilliant offers!
Its important to know that you are booking with someone you can trust, someone dependable,
and someone who understands you.
Booking with Travel Counsellors delivers the peace of mind that your every requirement will be met.
We are dedicated, flexible and offer a highly personal service and fantastic financial protection.
We come out in the top agents on Trust Pilot and our winners of the Queen's Enterprise Award for 3 years running.
Our purchasing power is over 650 million, so we can offer fantastic savings.
We have a wealth of experience and work tirelessly to offer the best service we can.
We offer a 24/7 service, giving you peace of mind every step of the way.
We have 4.8 stars on Trust Pilot.
Travel the way you want to with Travel Counsellors and take advantage of our fantast personal service!
We work on good relationships and trust.
Please do get in touch,
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
12 June 2019
I was recently lucky enough to travel to Antigua on a Travel Counsellors Trip. A big thank you to Joel and Sean from the Antiguan and Barbuda Tourist Board, Virgin, Elegant Resorts and everyone involved in making this trip so wonderful! We left London Gatwick on a Virgin flight. We flew in Premium Economy which was very spacious and is a very economical way to have some more space and upgrade meals and seating. If you like to spread out then you will find Premium with Virgin great, a footrest and leg support made all the difference on an 8-hour flight....
07 March 2019
Hello, my name is Natasha Lawrence. I am a Travel Counsellor, part of a unique family of travel agents who work on a very personal level. I am based in Framlingham; Suffolk and I am able to come and see you at home if easier or you can chat to me on the phone or by email if easier. Working in travel is a great privilege and something I have been lucky enough to do for over 20 years now. I have travelled extensively myself worldwide and have a really good knowledge of the world. I joined Travel Counsellors in 2011, it...
03 December 2018
I had an amazing stay at the Villa Costa in Skala in August 2017. I stayed for seven nights and this adults only hotel was really lovely with only 8 rooms, all individual which made it seem quite quirky and personal. There is a stunning garden and pool area, a lovely terrace and bar where you can eat al fresco. The Villa Costa often has a half board upgrade available, which is well worth it as the food was very good. I am quite fussy and didn't find anything I didn't like all week. A pleasant stay with wonderful staff, the owner Marios...
Sent in by Andrea Sluman
Norwich, 15 February 2019
Natasha is amazing, listens to our needs and requirements and then found us a wonderful holiday. She is flexible and nothing is too much trouble whether it be a big query or even the smallest detail she wants to get it right for us. Very friendly and approachable. Very thorough. Would recommend Natasha to anyone.
Sent in by Alison Collins
Norfolk, 15 February 2019
Nastasha is professional, friendly and helpful and I know goes the extra length to ensure the holiday that I book with her is exactly the one that I would like to have. I have no hesitation in recommending Natasha and I even did just that at the weekend to two friends who are looking to book trips away this christmas.
Sent in by Andrew Donnelly
Debenham, Suffolk, 07 January 2019
Natasha shaped a very special family experience for us, a wonderful Lapland break for the four of us with both sets of grandparents that was exactly how we'd hoped and imagined it would be. Everything we did was like being in a Christmas card. Without her guidance though on resort and package I think we might have spent a lot of money to be disappointed. She took the time to understand exactly what we were looking for for our budget. More than that though when, through our own fault it all went pear shaped with a passport emergency, she was unbelievable. Her knowledge of the system, network of contacts, attention to detail under pressure completely rescued us. Incredible service, real value. When its a break that's a bit special I'd thoroughly recommend using a Travel Consultant and Natasha is a star amongst TCs.
Sent in by David Hall
Bury St Edmunds, 04 May 2014
Natasha has provided an excellent personal service for a range of trips. She pays attention to the details and doesn't just treat you as another job. I have recommended her to friends and family and have no hesitation in doing so.
Sent in by John Laidlow
Overstrand, 22 April 2013
Natasha has been nothing short of outstanding. She is a very committed agent and one whom I will be doing much more business with in the future.
Sent in by Audrey Alexander
Norfolk, 02 February 2013
I always have found Travel Counsellors most helpful and I recently passed Natasha's details onto a friend who was most impressed with the service she received.
Sent in by Phil Barker
Norfolk, 02 February 2013
Natasha provided excellent service for our 2012 family holiday, and for booking our 2013 holiday, she provided the same excellent standard of service. Thanks Natasha.
Sent in by Penny Burr
Norwich, 02 February 2013
Natasha has been a star the last two weeks with her expertise and knowledge and advice. She is so easy to talk to and is always on hand to answer any of our questions no matter how small or large. Thank you.
Sent in by Deborah Beasley
Norwich, 10 December 2012
Thank you Natasha for taking the time and trouble of finding a holiday cottage in Cornwall off our hands. We had previously spent hours searching through brochures and websites which came to nothing apart from our minds boggling. If it wasn't thanks to Natasha and her contacts, I don't think we would have had as good a holiday as we did.
Sent in by Nicholas Spree
Dubai, 26 November 2012
Natasha was incredibly helpful and so knowledgeable about the specifics of my holiday. She assisted with all requirements and responded to any requests within moments. I would highly recomend her to all. Thank-you!
Sent in by Colin Howe
Norfolk, 26 November 2012
Natasha tries to give us exactly what we want as customers, advises nicely about different things available without any feeling of pushiness, which is why I feel that ten is well deserved as I can easily recommend her to others knowing they will get the same service. I am not in anyway connected to Natasha and only found her through searching the web for a local TC as my parents had used TC in the past. I've now booked my second holiday through Natasha as it's the easiest way to get the holiday I want without having to trawl the net or travel agents in my spare time.
Sent in by Madelé de Lange
Norwich, 02 May 2012
A huge big thank you to Natasha for booking our holiday to Madeira. We were not sure of the destination we wanted to go to and Natasha made wonderful suggestions! She is so efficient and always willing to answer questions or come up with even more possibilities. We had a fantastic time, everything went so smoothly and Natasha took all the worries away of organising your own trip. Looking forward to booking our next holiday!
Sent in by Colin Howe
Diss, 27 January 2012
This is the first time of using a Travel counsellor, normally I trawl the W.W.web for myself but after spending ages trying to find a ski chalet this year I decided to use Natasha (who I didn't know or hadn't even been recommend too, I Google'd T.c's as my parents always use them). Natasha has taken the headache away, she pinpointed our holiday requirements, booked the holiday and answered any of our queries promptly and clearly. And the holiday hasn't cost me any more than I expected to pay if I'd done the holiday myself. Great job, happy to use you again, and my son is looking to book his honeymoon in America through you. Thanks again - Colin Howe
Sent in by Sue Wells
Norwich, 19 December 2011
I have booked many holidays with Natasha over the years as she always has an eye for a bargain and I even ended up with some holidays I did not know I wanted! I have always found her very efficient, knowledgeable and everything is handled like a personal friend.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01728 668152