Nicky Cullen
My expertise
I'm based in
Redditch
It's Nice To Meet You
Hi, I’m Nicky, and thank you so much for visiting my page.
I’m a Travel Counsellor based in Redditch, where I’ve happily lived for the past 28 years with my husband and our two children, Henry who is a professional cricketer for Worcestershire and Amie who is at university in London studying BA (Hons) Jazz & Commercial Dance. As a family, we absolutely love our holidays, so I understand just how precious that time away is and how important it is to get every detail right.
For the past 10 years I’ve been helping my clients turn their holiday ideas into seamless, stress free travel experiences. Before that, I spent over 25 years working as a Customer Service Manager, so caring for people and looking after the finer details is at the heart of everything I do.
Why book with me?
When you book with me, you are not just booking a holiday, you are gaining your own personal travel expert who genuinely cares about you and your trip.
Here is what that means in practice:
Personal, one‑to‑one service: I take the time to really listen to you. Your likes and dislikes, your must haves and nice to haves, your budget and your dreams. I then design a holiday around you, not around what happens to be on a shelf or a website.
One point of contact: From your very first enquiry until you return home, you deal with me and only me. No call centres, no being passed from department to department, just one person who knows you and your booking inside out.
I particularly love putting together tailor‑made holidays, bespoke itineraries, whether that is a multi‑centre adventure, a special celebration trip or a once‑in‑a‑lifetime escape. If you prefer something simpler, I can also arrange worldwide and UK breaks, city stays, flights, hotels, cruises, sailing holidays, island hopping, safaris, ski trips, honeymoons, weddings, transfers and excursions.
Financial protection & peace of mind: All bookings are 100% financially protected, giving you complete peace of mind that your money and your holiday are in safe hands.
Flexibility to suit you: As I work from home, I can be available at times that fit around your life, including evenings and weekends. You do not have to squeeze your holiday planning into office hours.
Stress‑free planning: No more trawling through endless websites, brochures or comparison sites. I do all the research, checking and planning for you, then present options that are right for you.
Support every step of the way: I am here from the moment you enquire, throughout your booking, in the lead‑up to your holiday, while you are away and after you return. If you ever need help or advice, you know exactly who to contact.
Is booking with me more expensive?
Duty Office: available 24/7 while you are away on holiday.
MYTC App: You’ll also have access to the handy myTC app, which keeps all your holiday details, documents and messages with me in one secure place on your phone, so you can travel confidently knowing everything you need is at your fingertips.
A question I am often asked is: “Am I more expensive?”
No. I am usually able to match or even beat like for like holidays you find yourself. The difference is that you also receive my personal service, expertise, time and support at no extra cost to you.
So let’s create your perfect holiday.
What do you find most stressful about booking your holidays?
If it is not knowing where to start, worrying about getting it wrong, or simply not having the time, that is exactly where I come in.
You can call or email me with your ideas or, if you are local to Redditch / Webheath, we can meet for a coffee and chat through everything in person.
Tell me about the kind of holiday you are dreaming of, and I will do the hard work for you so you can spend your precious time doing what you enjoy.
If you are ready to take the next step, please do not hesitate to get in touch and let us begin planning your dream holiday together.
Travel guides
Explore my guides and blogs
XO Cape Arnna - designed for Families and Adults - opened 2025 - can't wait to visit next month!
Nestled along the stunning Turkish Riviera, The Resort is an immersive retreat where adventure meets relaxation. Whether it’s the joy of splashing through aquaparks, indulging in world-class dining, or simply unwinding by the sea, every corner of The Resort is designed to bring families closer. With spacious accommodations that cater to comfort and style, parents and children alike can enjoy a sea
24 Sept 2025 4 min read
Beach time in Cornwall August 2018
We arrived at our accommodation and wow – an absolutely beautiful cottage on a working farm. It was immaculate with an open plan living area, two bedrooms one of which is en suite and a main family bathroom. Outside there is a garden area with table and chairs and BBQ. There was a bottle of wine, flowers, milk in the fridge together with tea, coffee and biscuits all waiting for us. I have never be
01 Sept 2018 2 min read
Family time in the Caribbean May 2018
We arrived at the Royalton Bavaro and were greeted with a welcome drink while we checked in. The reception area was very modern and had the wow factor! Our room was great, with two large beds and a sofa bed, a whirlpool bath and separate shower and toilet, with a lovely balcony overlooking the lazy river and grounds. We quickly changed and went for an explore. The hotel has two lovely pools
01 Sept 2018 3 min read
Orlando
We decided to take our two children age 6 and 7 on a family holiday to Orlando, Florida. We went at Easter for two weeks, flying directly to Orlando. After arriving at the airport and making our way to the Virgin Lounge our holiday began! The kids thought it was amazing they could play on video games and eat and drink what they wanted. The flight was great and the movies kept them entertained
20 Mar 2017 3 min read
Cyprus Family Holiday
In August my family and I went on our annual summer holiday to Cyprus. Having never been we weren’t sure where to stay and we eventually went for Nissi Beach which is 5km from Ayia Napa. We were a little apprehensive, however we had a fantastic holiday in a beautiful resort which caters for all ages. There are many water sports available on the beach, which stretches for 500 metres and has b
05 Dec 2016 2 min read
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
