Hi, firstly thank you for visiting my webpage. I am a Travel Counsellor based in Redditch where I have lived for the past 25 years. I live with my husband and two children who together with myself love nothing more than to go on holiday.
I have been a Travel Counsellor for the last 8 years and I love my job! I am able to offer you the complete package using our award winning technology to create your tailor made holiday as I have access to hundreds of suppliers offering amazing deals. All bookings are 100% financially protected giving you complete peace of mind.
I particularly enjoy putting together bespoke trips and tailoring them to your requirements, however I can also offer many other types of holidays, worldwide holidays, UK holidays, flights, hotels, cruises, sailing holidays, island hopping, safaris, ski, honeymoons, weddings, transfers and excursions. I can tailor your holiday making your dreams become reality.
I previously worked as Customer Service Manager for over 25 years and pride myself on caring for my customers, and the last eight years I have spent as a Travel Counsellor. Nothing is too much trouble. I listen to all your requirements and will do everything I can to provide you with the service I would expect to receive myself. I can make suggestions or help you tailor your holiday as you wish. I would be your one contact for every aspect of your holiday rather than having to deal with numerous departments and contacts. I look to build a trusting relationship with my customers and offer a service that I am proud of.
As I work from home I am available at a time to suit you, even if outside normal working hours. From the minute you send me your enquiry and if you then book I am available until you return home from your holiday.
What do you find most stressful about booking your holidays?
If it’s the time it takes or not knowing where to start then if you contact me you have the luxury of not having to trawl through hundreds of brochures, spend time sitting in the travel agents or endlessly searching the internet. You can either call or e-mail me, or if local I am happy to meet for a coffee to discuss your requirements. This will save you precious time that you can then spend doing what you enjoy.
Am I more expensive? - No - so please contact me to find out more.
If you want to take the next step then please do not hesitate to contact me and we can start the process of finding you your dream holiday.
Thank you
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We arrived at our accommodation and wow – an absolutely beautiful cottage on a working farm. It was immaculate with an open plan living area, two bedrooms one of which is en suite and a main family bathroom. Outside there is a garden area with table and chairs and BBQ. There was a bottle of wine, flowers, milk in the fridge together with tea, coffee and biscuits all waiting for us. I have never been anywhere self-catering that provides all your kitchen cleaning equipment, toilet rolls etc. Everything had been thought of.
The owner came to say hello and spent around 10 minutes telling us a bit about the area and there were plenty of maps etc available in the cottage.
We had a very relaxing week, spending a day at Padstow, about an hour’s drive away, where we went on a speed boat, had lunch and then walked along the coastal path. We then went to the Wake Park which is around 10 minutes from the cottage where the kids went on an outdoor aqua adventure course. It was £12 for an hour and they had a great time! We hired bodyboards at Widemouth Bay and spent a day on the beach, then walked a little way along the coast and had ice cream.
We went to Bude and went to Life's a Beach which is a great café on the beach. We also hired rowing boats down by the Quay which is really pretty. We had a lovely meal in Elements one evening between Bude and Widemouth Bay.
We drove down to Heartland which I would recommend, right on the coast, very rugged and natural, say and had a drink which watching the waves. The local pub serves traditional homemade food and good for a night out, we walked down early evening for a drink and sat in the garden.
All in all, we had a very lovely time!
We arrived at the Royalton Bavaro and were greeted with a welcome drink while we checked in. The reception area was very modern and had the wow factor!
Our room was great, with two large beds and a sofa bed, a whirlpool bath and separate shower and toilet, with a lovely balcony overlooking the lazy river and grounds.
We quickly changed and went for an explore. The hotel has two lovely pools, one with swim up bar, and extra one if in the Diamond Club, plus a lazy river with waterfalls and swim up bar inside the caves! There are many bars to choose from and not sure we actually found them all. As well as a main restaurant there are a la carte restaurants that you can choose from, we are at the Italian, Japanese, Brazilian, Sea Food and Steak restaurants and two of them more than once, you don't need to book in advance and can go to any of them as many times as you like! Occasionally we had to wait half an hour but a good excuse to go and have a cocktail or glass of fizz before dinner!
The main restaurant was ideal for breakfast with everything you could wish for, again you could eat there at lunch or go to the outside BBQ restaurant, the fish restaurant by the beach was great for lunch and had everything from chicken, fish, salads, potatoes, chips, breads, vegetables, pizza, burgers etc etc. There was also a burger van by the beach serving burgers and fries! There is a coffee shop service fresh coffee, croissants, pastries, ice cream which was a hit with us all!
There were activities on during the day and these included, aqua fit, beach volleyball, boccia, foam party. There was also a Flow Rider which the kids can use as much as they like when open, this is all included. There is also a mini golf course close to the teens club, which has table tennis, basketball court, pool and other games.
There was some evening entertainment which was good, although we didn't go to a lot of it as we were a bit later having dinner as never wanted to leave the pool or beach. There are water sports on the beach and non-motorised are all included.
The staff are amazing and nothing too much trouble, they bought us drinks by the pool and on the beach, always with a smile.
We had a fantastic family holiday and would love to go back.
We decided to take our two children age 6 and 7 on a family holiday to Orlando, Florida. We went at Easter for two weeks, flying directly to Orlando.
After arriving at the airport and making our way to the Virgin Lounge our holiday began! The kids thought it was amazing they could play on video games and eat and drink what they wanted. The flight was great and the movies kept them entertained all the way.
We picked up a car at the airport and made our way to the Hyatt Regency Grand Cypress in Orlando, having decided to stay a little bit away from all the hustle and bustle, and loved all the extras this hotel offers.
Hyatt Regency Grand Cypress offers activities the whole family will love, from paddle boating on Lake Windsong to splashing around in the lagoon-style pool. Spending your days hiking and biking throughout the resort trails, rock climbing or learning how to scuba dive or swim like a mermaid. You can also play racquetball, tennis or basketball or just lounge in a poolside cabana under the warm sunshine.
We would go to the parks and then come back and spend some time round the lovely pool, which also has a waterslide for the kids.
There were some lovely restaurants at the hotel but we did venture down the drive as there were many more excellent eateries so this gave us some variety, and no driving as there was a courtesy bus that would drop us at the end of the drive and then pick us up again.
We stayed here for eight days visiting Magic Kingdom, Universal Studios, Islands of Adventure, Wet n Wild, Sea World, Aquatica - there just wasn’t enough time to do everything. There were plenty of rides and activities for the kids and one of our favourites must be the Forbidden Journey Harry Potter ride, although my daughter wasn’t tall enough, we have promised her we will go back!
After eight wonderful days we drove down to the Keys and made our way to Hawks Key Resort - well what a great place. We were upgraded to a beautiful room, with wrap around balcony overlooking the estuary.
There are many lovely restaurants that you can visit on the complex, along with 5 different pools and a natural salt water lagoon. Lots for the kids to do with kids clubs and for older kids there is a teenage club. We just had the most amazing time, late afternoon was spent round the fire pit drinking cocktails, you can just order food round the pool if you actually don’t want to go and get ready to go out.
We also did the Dolphin Connection experience which was amazing, this is all on site so you don’t have to travel, just perfect.
I would thoroughly recommend both hotels and hope to return one day.
In August my family and I went on our annual summer holiday to Cyprus. Having never been we weren’t sure where to stay and we eventually went for Nissi Beach which is 5km from Ayia Napa. We were a little apprehensive, however we had a fantastic holiday in a beautiful resort which caters for all ages.
There are many water sports available on the beach, which stretches for 500 metres and has been awarded the blue flag, with shallow clear water.
We were advised to keep to the left of the beach which is the family side, if you go towards the right there are plenty of bars with foam parties and DJ’s. This wasn’t an issue at all as you can please yourself where you go so you don’t have to be in the noisy part, although our 13 year old would have liked to go and have a look!
If you have never been scuba diving then this is the place to give it ago. We went to TABA Diving Centre in Paralimni and they were fantastic! So much patience and encouragement, Henry and Amie were anxious at first but absolutely loved it and went down about 6 metres and were able to feed the fish while down there, they even saw baby seahorses. We were collected from our hotel and they drove us back afterwards, excellent service and value for money.
We stayed in an all-inclusive hotel, but during our stay we had a night out and in Ayia Napa where we ate at Sage which I would recommend to anyone. We also visited the fun fair which the kids enjoyed, the all-inclusive wrist bands are a good idea allowing them to go on all the rides as many times as they wanted.
We had a day at WaterWorld which was a really fun value day out, there is plenty there for everyone and also more than enough sunbeds all around the park which are included in the price. We got a taxi from the hotel and there are taxis outside the waterpark when you leave ready to take you back to the hotel, make sure you check the price before you leave.
In summary, Nissi Beach and Ayia Napa offer a lot for everyone, with great beaches and almost guaranteed sun.
My customer stories
Sent by David Mayall
Sutton Coldfield 25/11/2024
I found Nicky very quick to respond to emails. She highlighted that we would need to hurry to book our requirements in Thailand. Nicky worked into the late hours making use of the time zone just to ensure that our land bookings were confirmed. Highly recommend.
Sent by Rita Vaughan
Redditch 25/11/2024
Nicky our Travel counsellor is very efficient, very quick to find a holiday for us and works all hours to get the holiday sorted. She's fantastic!! Definitely recommend her!!
Sent by Kathryn Fenton
Stourbridge 25/11/2024
Nicky is friendly and professional. Nicky was quick to respond to my enquiry and subsequent emails, she listened to my needs and provided quotes in a timely manner. I highly recommend Nicky Cullen Travel Counsellor.
Sent by Julie Parry
Redditch 25/11/2024
Excellent communication, great suggestions, really flexible, happy to tweak and tweak until the itinerary is right, highly recommended ??
Sent by Gill McInerney
Barnsley 25/11/2024
Excellent, friendly service. You sourced a dream holiday for us and was very patient with all the changes. Thank you
Sent by Mark Walker
Malvern 25/11/2024
Nicky provided a rapid response to all queries and also showed flexibility in putting forward several options for our holiday.
Sent by Russell Parr
Redditch 25/11/2024
Nothing is ever too much trouble for Nicky and she works tirelessly to find the right thing for us which is priceless especially when travelling long haul. We actively promote Nicky already to our family and friends and will continue to do so
Sent by Richard Hawes
Chepstow 25/11/2024
Nicky was recommended to me by a colleague and helped me plan a trip to Australia for the Lions next year and Japan with my son. I was very impressed by her ability to understand what I was looking for, come up with a range of options and to adapt them as we got into more detail. She provided excellent flight and hotel options and in the end I did not use the flight options as I could use my avios but without the work that she did I would not have been able to identify the best deal available. So, overall great service from someone who makes you feel like they are really working with you to get the best possible holiday planned. I will definitely be working with her again on future holiday trips :)
Sent by Donna Hodgson
Bromsgrove 25/11/2024
Nicky has been faultless in helping us to book and plan our holiday. We didn’t know where to start and she has taken all the pressure away. Nothing was too much.
Sent by Hayley Hemmings
Studley 25/11/2024
Nicky always responds quickly and offers a range of holidays to meet your requirements and even offers some alternatives you might not have thought of
Sent by Becky Hill
Redditch 25/11/2024
Nicky made the whole experience so easy. Honestly never booked a holiday like it. Zero stress. She kept us informed and the recommendation for the hotel was perfect. I am already telling everyone about her. Thank you Nicky x
Sent by Nadia Boddington
Bedford 25/11/2024
Nicky was very accommodating and helpful. Took the stress out of looking
Sent by Susan Parker
Essex 25/11/2024
I literally don’t know what I would do without Nicky. As a single traveller she makes my life so easy and my holiday seamless.
Sent by Geoffrey Hodgson
Bromsgrove 25/11/2024
A good and efficient service provided in a professional manner. Booking holidays direct will be a thing of the past.
Sent by Catherine Kenning
London 08/08/2023
We have just returned from our USA trip with the Cockroft family. It has been an incredible experience for the Kenning family and one that will continue with recollections of wonderful memories forever. Thank you so much for your planning and insight of the best locations and attractions. In particular the magic queue pass at Disney was worth its weight in gold and we felt right in the middle of the action in LA and San Francisco with your choice of the location of the two Hotels.
Thank you all your hard work,
Sent by Julia Young
London 08/08/2023
We are all safely home and (just about!) recovered from the jet lag and just wanted to say thanks so much for organising us such a brilliant trip. We all had an amazing time and everything went so smoothly. The Roosevelt and Zoe were really great hotel choices in LA and San Fran - just what we needed! (And I survived the camping in the middle with only a few mozzie bites- phew!). We had some amazing wildlife encounters all along the way - otters, seals, sea lions, dolphins, rays - and a snake and a bear in Sequoia National Park - bit of excitement with those!
I think Rob and Catherine have emailed you separately but everyone in the group wanted me to pass on their thanks. The kids were all particularly thrilled with the Disney days - and super chuffed with the Disney hotel and Genie+ queue jump which worked like a dream!
Alcatraz was also a great day out in San Fran so v grateful to have got that booked in too! We also had a great day hiring bikes and tandems to explore San Fran - would definitely recommend that.
Thanks so much again.
Sent by James Hodgson
Redditch 08/08/2023
We have had the most wonderful anniversary break in Nice and cannot thank you enough for organising it for us. The hotel was lovely, including an upgrade for what they thought was our honeymoon, which we’ll take after 25 years of marriage. I’m sure you had a hand in that too so thank you again. Everything was perfect and the flight times spot on too.
Thank you once again for helping to make our anniversary holiday so very special.
Sent by Caroline Morgan
Bromsgrove 09/03/2020
Thank you for arranging our trip to New York we have had a great week! Hotel was in the ideal spot and made it easy to get to all the attractions! Nicky is super efficient and organised and will find you a great deal! I won't book anywhere else and already referring her to my patients.
Sent by Lisa Baker
Redditch 09/03/2020
Always friendly and nothing is too much trouble - even late on a Sunday evening ..
Sent by Kirsty Wilcox
Stratford-upon-Avon 09/03/2020
Nicky has been great to work with, everything was so easy and the whole holiday was perfect. We had just got back from one and booked the next through her because the service was so good!
Sent by Dawn Evans
Redditch 09/03/2020
We were recommended to use Nicky by some friends, as my husband and I have very little travel experience and we wanted a holiday of a life time to celebrate our 60th birthdays. So far she has been brilliant and has managed to turn our apprehension of traveling to Thailand into excitement and anticipation so definitely a score of 10 from us!!!
Sent by Nicola Jones
Bromsgrove 09/03/2020
Nicky was fabulous!! Very patient with our changes. Answering all our questions efficiently. She looked for the best options to suit our requirements and came up with a holiday of a lifetime for us. I would highly recommend using Nicky and I will do so again in the future.
Sent by Jennifer Edwards
Worcester 09/03/2020
Nicky organised a group of 12 of us going to Florida . From organising flights , cars and villa and everything else we need to have an amazing stress free holiday . Our tickets and all the other information arrived yesterday all packaged up with some lovely little touches, chocolate for each of us . Key ring and even our luggage labels written for us . Nicky has gone above and beyond to make sure our family has an amazing holiday and at a very competitive rate . I would definitely advise anyone to use her as there travel consultant and I will definitely be using her again . Thanks Nicky x
Sent by Lisa Bullows
Bromsgrove 09/03/2020
Absolute professional from start to finish of our holiday!!
Such a personal touch!!
Thanks Nicky for a fab service xx
Sent by Annalie Baker
Redditch 09/03/2020
After researching our holiday to Sri Lanka for ages (we had planned to go the year before) Nicky was amazing at helping us put it all together. It was never too much trouble to look up different hotels and options for us to make it exactly what we wanted. She also offered excellent ideas that made our holiday flow seamlessly. The organisation and documents make everything so easy when you are away. The little touches before we travelled and on our return make you feel really appreciated and valued by Nicky too.
We had the most amazing support from Nicky when we were away. We were in Sri Lanka during the troubles last Easter and were in constant contact. You would never get this support from a high street travel agent/company.
Sri Lanka is the most amazing country and I would highly recommend going there, I hope for the beautifully welcoming people we met that things settle down quickly and tourists return soon.
Sent by Jason Evitts
Burton-on-Trent 09/03/2020
Nicky was great!!, nothing was too much trouble, even outside normal hours of business.
Sent by Nicola Davis
Solihull 09/03/2020
I spent a long time researching a holiday and Nicky was extremely patient and accommodating of my numerous requests. We have recently returned from Thailand & Dubai, I can highly recommend Nicky. We had numerous connections & transfers which were all seamless. The travel documents received made the whole process so simple and the communication was spot on! The little touches like a welcome card in our first hotel and a welcome home post card in the UK were great personal touches.
Overall a fabulous personal & tailored service - thank you!
Sent by Suzanne Gaut
Bedworth 09/03/2020
Great efficient service responding quick to queries and finding great solution to holiday request.
Sent by Gus Mulroy
Worcester 09/03/2020
Fab Service, thanks Nicky!
Sent by Angela Stokes
Dartford, Kent 09/03/2020
Amazing experience with Nicky. Despite my constant requests for changes and tweaks to our package, she accommodated every step of the way! Will not go anywhere else again!
Sent by Sarah Lamb
Bromsgrove 09/03/2020
Excellent service, found what I was looking for and responded promptly to my questions. Thankyou.
Sent by Jenny Croxall
Bromsgrove 09/03/2020
Nicky has been extremely helpful, answered all our questions and replied quickly to our emails.
Sent by Louise Tulacz
Hereford 09/03/2020
Fantastic, efficient experience. Will definitely use again.
Sent by Helen Warner
Bromsgrove 09/03/2020
She did a fantastic job. Very professional and helpful. Will definitely use her for future holidays and as a recommendation for others
Sent by Neil Duggan
Redditch 09/03/2020
Excellent service from our first enquiry until we completed our booking. 5 star service.
Sent by Jane Maton
Barnt Green 09/03/2020
Total perfection all hassle taken out of booking a holiday with great confidence as again and again Nicky has not only sort Fab accommodation she allways gets it in under budget Thank you Nicky
Sent by Rebecca Thornton
Redditch 09/03/2020
Nicky was professional, extremely helpful. Listened to our brief perfectly and found us the ideal break. We are very grateful for her help and would definitely use her again in the future as well as recommending her to other family and friends.
Sent by Caroline Berry
Leamington Spa 09/03/2020
Wouldn’t hesitate to recommend or use Nicky for future bookings. Always extremely helpful and swift to help, listens carefully to holiday requirements to ensure the options presented meet the brief.
Sent by Hayley Hemmings
Redditch 09/03/2020
My friend booked, with Nicky, a 50th getaway that I went to in Venice. The trip was such a success that I had no hesitation contacting her to arrange our family holiday. Nicky was very helpful is suggesting places within our chosen destination that suited our families needs and stayed within our budget. When we were unsure of the details she provided us with helpful ideas and hints promptly which help us make the final decision. Thanks Nicky we will be booking with you again .
Sent by Sandra Zurawan-Valley
Bromsgrove 19/07/2019
Nicky was very helpful and efficient. She worked tirelessly to find the right holiday for us and was available at any hour of the day. We would not hesitate to recommend or use her services again.
Sent by Naomi King
Redditch 04/06/2019
Nicky is absolutely brilliant! I have and will continue to recommend her to all my friends
Sent by Kate Ive
Worcester 04/06/2019
Excellent, personal service. Nicky sourced accommodation which perfectly matched my needs.
Sent by Sarah Plevey
Alvechurch 04/06/2019
Nikki was very helpful, thank you
Sent by Lisa Donoghue
Birmingham 04/06/2019
I found the whole experience easy, Nicky was very friendly and so flexible and patient. Great overall experie4nce and would definitely recommend and hopefully use again in the future.
Sent by Sarah Froggatt
Solihull 04/06/2019
Great to deal with and end result a perfect match to my requirements !
Sent by Gary Cowley
Aston Fields, Bromsgrove 04/06/2019
First time user & excellent service !!
Sent by Jonathan Brown
Redditch 04/06/2019
We have found Nicky to be extremely thorough and helpful whilst searching for this years holiday. Our needs have included increased numbers and a search of various locations, none of which have been a moments trouble. I would highly recommend Nicky and the overall service that’s been provided, thank you.
Sent by Paul Harper
Hatton, Warwick 04/06/2019
Nicky was excellent - very quick to respond to queries and provided the detail required
Sent by Caroline Parry
Birmingham 04/06/2019
Nicky was very efficient messaged back promptly giving us all the necessary documentation very pleased would defiantly use her again
Sent by Julie Green
Birmingham 04/06/2019
Nicky did a fantastic job booking our holiday, answered all our questions promptly, will definitely be booking with her again
Sent by Shazia Wall
Birmingham 04/06/2019
Nicky has been very accommodating with our request which have changed several times. She was able to find a lovely holiday for the correct dates at a very suitable price. We would recommend her and use her again. Fantastic work Nicky!!
Sent by Rachel Smith
Finstall, Bromsgrove 04/06/2019
I already have recommended Nicky, and one friend, Jessie Samra, booked through Nicky last year, as I did.
Sent by Sarah Jones
Dorridge, Solihull 04/06/2019
Excellent efficient and friendly service
Sent by Debbie Perrins
Redditch 04/06/2019
Fantastic service because we had no idea where to go and in under a week she had found us somewhere perfect for our needs.
Sent by Jennifer Playford-Barnes
Aston Fields, Bromsgrove 04/06/2019
We have already recommended someone, everything was fabulous.
Sent by Robert Coley
Kings Norton, Birmingham 04/06/2019
Nicky has been most helpful and made us aware that she is there to help us wiith anything.
Sent by Lisa-Marie Bullows
Bromsgrove 04/06/2019
She’s amazing!
Sent by Sarah Evans
Bromsgrove 04/06/2019
Extremely helpful and patient with my questions and then changes asked for. Advice was great to and I fully trusted her advice .
Sent by Hannah Sole
Redditch 04/05/2019
Nicky has made the job of coordinating holiday plans easy and stress free. Saved me money too by searching out the best prices. Seamless. Will use every year. In fact, we need to start thinking about our next summer hols...
Sent by Nicola Davis
Solihull 04/05/2019
I spent a long time researching a holiday and Nicky was extremely patient and accommodating of my numerous requests. We have recently returned from Thailand & Dubai, I can highly recommend Nicky. We had numerous connections & transfers which were all seamless. The travel documents received made the whole process so simple and the communication was spot on! The little touches like a welcome card in our first hotel and a welcome home post card in the UK were great personal touches.
Overall, a fabulous personal & tailored service - thank you!
Sent by Annalie Baker
Redditch 04/05/2019
After researching our holiday to Sri Lanka for ages (we had planned to go the year before), Nicky was amazing at helping us put it all together. It was never too much trouble to look up different hotels and options for us to make it exactly what we wanted. She also offered excellent ideas that made our holiday flow seamlessly. The organisation and documents make everything so easy when you are away. The little touches before we travelled and on our return make you feel really appreciated and valued by Nicky too.
We had the most amazing support from Nicky when we were away. We were in Sri Lanka during the recent troubles and were in constant contact. You would never get this support from a high street travel agent/company.
Sri Lanka is the most amazing country and I would highly recommend going there, I hope for the beautifully welcoming people we met that things settle down quickly and tourists return soon.
Sent by Jenny Edwards
Worcester 19/10/2018
Nicky has been amazing and so helpful booking our holiday, very professional and full of travel knowledge. So looking forward to my holiday with confidence now.
Sent by Rita Vaughan
Birmingham 19/10/2018
The service that Nicky gave us was superb! She was extremely quick at choosing a holiday for us and informing us with all the details. She has managed to get everything we want so we are really looking forward to going away. She has shown great expertise and efficiency!
Sent by Jane Bond
Aston Fields, Bromsgrove 19/10/2018
Nicky was excellent with all our booking needs would use Nicky again when we next book a holiday.
Sent by Jane Maton
Barnt Green, Birmingham 19/10/2018
Fab fab fab easy knowledgeable great service and great price
Sent by Ken Hadley
Redditch 04/10/2018
Very satisfied would recommend
Sent by Nicola Davis
Solihull 04/10/2018
Fantastic service and so accommodating - nothing ever seemed too much trouble!
Sent by Deborah Brown
Alvechurch 04/10/2018
Great service, with all the answers you need to help with your traveling and holidays. Prompt return on questions, very friendly service. Would not hesitate to recommend.
Sent by Helen Taylor
Worcester 04/10/2018
Outstanding service...… I recommend to all my friends.
Sent by Rachel Matthews
Redditch 04/10/2018
Nicky is fantastic, nothing was too much trouble for her, I would highly recommend her to all my friends.
Sent by Annalie Baker
Redditch 13/08/2018
This is the second time we have booked with Nicky and have received great service and help with planning our bespoke trip to Sri Lanka.
Sent by Amelia Baker
Kings Norton, Birmingham 13/08/2018
Nicky was my saving grace! We didn’t have much time to book something and couldn’t be very flexible with our dates but still Nicky managed to find us so many good options to choose from! Nicky is so helpful, professional and she genuinely cares about making sure you have the best possible holiday - I couldn’t recommend her highly enough and will be booking every trip through her from now on!
Sent by Robbie James
Tenbury Wells 13/08/2018
Made the process effortless and Nicky was extremely helpful in selecting our destination and facilities. Will certainly be recommending to others.
Sent by Louise Tulacz
Hereford 04/07/2018
Nicky was first class in helping me sort a holiday out to South Africa. Very patient and professional service that I will definitely use again in the future.
Sent by Jonathan Brown
Redditch 04/06/2018
Nicky has been totally focused on finding us our ideal holiday and has replied to both phone calls and emails almost instantly. Totally professional and always a pleasure to deal with. Thank you
Sent by Jacqueline Copper
Redditch 04/06/2018
First class service from Nicky
Sent by Eugene McLoughlin
Solihull 04/06/2018
Excellent friendly service
Sent by Kultar Sunner
Studley, Warwickshire 04/06/2018
Nicky was wonderful. We must have exchanged 50 emails. Being a family of 5 is hard finding a holiday within budget, especially when booking it so late. Nicky just ploughed through and has found us what looks like is going to a fantastic memorable holiday. I can’t wait to go and would throughly recommend Nicky.
Sent by Catherine Homer
Stourbridge 04/06/2018
I would highly recommend Nicky she very patiently sorted out all our requirements she found us an idea flight a top quality hotel on the dates we requested and kept to our budget. Definitely took the hassle out of finding a holiday.
Sent by Oliver Butts
Birmingham 04/06/2018
Nicky was a huge help in booking our trip - would highly recommend
Sent by Adam Brownhill
Blackwell, Barnt Green 04/06/2018
Nicky has been fantastic. I would definitely book again in future and recommend to friends.
Sent by Gary Cowley
Bromsgrove 04/06/2018
Its the first time I have used Nicky and will continue to do so.
Sent by Debbie Brown
Alvechurch 04/06/2018
Very helpful arranging just the right holiday to suit our requirements. Would definitely use Nicky as our consultant again.
Sent by Lisa-Gay Roberts
Redditch 04/06/2018
Very professional, friendly makes you feel special
Sent by Karen McLoughlin
Solihull 29/01/2018
Nicky has been brilliant. She was interested in our ideas and was able to offer lots of advice. She was happy to follow up any questions. She was really patient when we changed our minds completely! She found us great deals and a fabulous hotel and flights. Thank you. Really looking forward to our holiday.
Sent by Caroline Berry
Leamington Spa 28/01/2018
Nicky has provided an excellent service, listening to all our needs and putting considerable effort into what appears to be the ideal holiday. She kept us informed throughout the process and was quick to respond to all of our questions. I wouldn’t hesitate to use Nicky again or to recommend her.
Sent by Diane Unitt
Birmingham 24/01/2018
Nicky was very helpful, really pleased with the holiday she's found us.
Sent by Colin Young
Barnt Green 16/01/2018
Jean and I are both senior citizens and, therefore, in terms of our forthcoming holiday, we had certain needs and concerns which we expected would take time to answer and resolve. But we need not have worried; Nicky was very prompt in replying and dealing with all our queeries and everything was arranged in less than 48 hours and Nicky was so very friendly too. Full marks all round!
Sent by Ceri Land
Inkberrow 11/01/2018
We've just done our second booking with Nicky, and more to come in the future!
Sent by Darren Wolsey
Redditch 11/01/2018
The dealings I had with Nicky were all of a positive nature. She was very helpful and would respond to any calls, texts or emails. I would never hesitate in recommending her to family, friends or colleagues.
Sent by Sarah Palmer
Kidderminster 06/01/2018
Great service with instant responses to questions. Really looking forward to our trip and not worried at all because of help we have received from Nicky.
Sent by Richard Hare
Bromsgrove 05/01/2018
Thank you Nicky for organising our holiday to Australia. It has been been fantastic, already planning criteria for the next Ashes tour in 4 years time. Massive thank you.
Sent by Richard Miszkowski
Kidderminster 05/01/2018
Thank you Nicky for a great holiday, you did a great job and we have had an amazing time in Australia.
Sent by Lisa Baker
Redditch 05/01/2018
Thank you so much Nicky for arranging our trip we have had an amazing time here in Australia at the Ashes and visiting Melbourne, Sydney and Perth, really don’t want to come home - love Oz.
Sent by Jeanette Agneau-Wilson
Essex 03/11/2017
Nicky made booking our holiday so easy and stress free. Also like that Nicky is always available to help with any questions we may have. Thanks to Nicky I really enjoyed booking this holiday.
Sent by Samantha Hinkley
Hereford 16/10/2017
Very helpful and patient without being pushy. Nicky ticked all of the boxes we needed for this trip and all at competitive price. thank you
Sent by Angela Dennison
Alcester, Warwickshire 03/07/2017
I have already given out some of Nicky cards to friends and work colleagues, she was very helpful and patient with getting me what l needed l look forward to working with Nicky next year hopefully a holiday to Canada to celebrate my 60th birthday.
Sent by Nigel Whitehouse
Redditch 14/06/2017
Excellent service. Has taken all the stress of trying to organise a golf trip for clients away. Thank you, Nicky.
Sent by Victoria Foxall
Redditch 19/05/2017
Nicky has been excellent throughout! So patient and professional for a very picky and changeable holiday plan and we are delighted with our final booking choice!
Sent by Ceri Land
Inkberrow 18/05/2017
Helpful and patient! I'm a very indecisive person and Nicky was brilliantly patient with me!
Sent by Sarah Palmer
Kidderminster 04/04/2017
Thank you for arranging our trip to New York, I did book to go this year Feb half term and it ended in disaster, had to fight to get money back for flights, used sky scanner and tried to do myself so really pleased we've been able to give it another go and feel much more relaxed and happy so thank you.
Sent by Helen Taylor
Worcester 04/04/2017
Please get advice and quotes from this wonderful lady Nicky Cullen before going to a travel agent.......highly recommended......she made it all so easy for us.
Sent by Amy Fletcher
Ilkeston 29/03/2017
Thank you for all your help, and I just wanted to thank you for the lovely travel package that we received today from you. All the little extras were such a lovely touch.
Sent by Andy Gill-Smith
Redditch 29/03/2017
So initially this year's family holiday had been a real headache to plan. A villa for 11 people followed by a week all inclusive for 5. We couldn't find anything suitable until we got Travel Counsellor Nicky Cullen involved. Villa, hotel and flights are perfect.
If you are planning a holiday I can't recommend Nicky enough.
Sent by Rachel Matthews
Redditch 20/03/2017
Nicky was wonderful in helping us choose our holiday, she promptly answered all our questions and nothing was too much trouble.
Sent by Judith Soan
Basingstoke 06/03/2017
Service was absolutely brilliant. Any questions I had were answered very quickly and thoroughly. Can't recommend highly enough.
Sent by Kelly Smith
Bromsgrove 22/02/2017
Very professional, very efficient, our holiday to Australia was custom made to fit all our needs. We will definitely recommend Nicky and book with her again.
Sent by Gwyn Evans
Bromsgrove 12/01/2017
Nicky has booked us an amazing family holiday to New York and Boston. She spent a lot of time and effort to find the best deal to suit our needs. She organised several quotes and gave us a number options to ensure that we maximised our 'once in a lifetime' holiday. She provides a first class service that I would recommend to anyone.