Nikki Mortimer

We’ve just returned from our third trip that Nikki has booked for us, and once again, it did not disappoint! This time, we headed to Rome, and the choices Nikki found for our accommodation and flights were amazing. Nothing is ever too much trouble for her, whether you change your mind, want to add something, or need to make adjustments along the way. Nikki always goes above and beyond to make sure everything is perfect. Her attention to detail and dedication really do make travelling so much easier and more enjoyable. Thank you again, Nikki ❤️✈️

Nikki was recommended to us by a close friend after becoming aware we were organising a long-haul road trip through British Columbia and Alberta. Our trip was pretty bespoke and required several intricacies to make this work. Being in a busy job meant I didn’t really have the time or knowledge to get this accomplished without significant amounts of research &/or hiccups. On contacting Nikki our requirements, answers and concerns were met quickly - and all within budget. Itineraries were tweaked to our liking and the vacation of a lifetime was booked. The hardest part was waiting almost a year for the trip to begin! Due to Nikki’s experience she recommended some great holiday additions to factor in, eg excursions and important shuttle bookings. On arrival everything fell in to place as planned without any problems, Nikki was always there (online) to double check everything and in short we did indeed have the holiday of a lifetime! Nikki even went the extra mile with a minor issue that came up back in the UK whilst we were overseas. Nikki provided a faultless 10/10 customer service experience. We cannot thank Nikki enough and have already recommended her services to several people. We will definitely be retaining Nikki’s contact details for future trips. Thank you Nikki!

Nikki helped to arrange an amazing holiday to Greece for me and my 4 daughters. Right from the first contact, Nikki was friendly and professional. She took time to understand what we were looking for and sent back a number of options that matched. Once we'd selected an option, the booking process was seamless and communication was excellent throughout. I'd highly recommend Nikki's services and will be using her many more times in the future.

Nikki is an AMAZING travel consultant. Nothing is ever too much trouble, and she is always there to help. She consistently goes above and beyond to make sure everything is taken care of, making the whole experience stress-free and enjoyable. I have recommended her to several friends and colleagues, and I wouldn't hesitate to do so again.

We've used Nikki now for three holidays - all with complicated arrangements - and she did a fantastic job each time. We had wonderful trips, all made so much easier thanks to Nikki's help. We'll definitely use again!

Nikki did an amazing job to firstly understand in detail what I was looking for then coming back with an excellent variety of options around that brief. The booking itself was seamless. Will definitely be using again.

Nikki has been so helpful, friendly and professional, offering us her advice on places that she knows, I would recommend Nikki to all our friends without doubt.

We've booked a few trips with Nikki now and this was the best yet - and they have all been excellent. She is really helpful with advice and suggestions for itineraries, hotels, flight options and activities. Everything seems to come together seamlessly and the quality has always been spot on. Even when something went wrong this year (a weather event out of anyone's control) Nikki was on it to find a solution even though she was away herself.

Nikki was fantastic, she has sorted out 3 boys who have never taken a holiday on their own abroad. I would absolutely recommend her for sorting your holiday requirements.

Nikki is fab and has found us a holiday despite all the complications that our family present. I would always recommend her.

Nikki was recommended to us by friends who had used her services to book a trip to Davvi Lodge in Finland. It was a trip we wished to book for a special birthday. From the first conversation, Nikki was helpful and very informative with both details for the trip and recommendations for packing, experiences and general advice. She liaised with us at many points and everything was a very smooth and easy experience. This leads us to the trip itself. What an amazing place the Davvi Lodge & Finland are. Every minute of a very packed few days was a joy and we look forward to travelling back again in the coming years. Even the Northern lights came to visit, (not a guarantee, of course. But it's simply a bonus to a wonderful trip, rather than a make or break situation). Thank you to Nikki & Travel Counsellors for a wonderful experience. Mark & Sam

Excellent service from Nikki! She was incredibly helpful and even thought of things we hadn’t considered. Booking us in online while traveling multiple times was a huge help. Highly recommended — we’ll definitely use her services again!

Nikki is super friendly and helpful, she listens to wish lists and delivers. She is also clear in her delivery of options. Excellent, x

Nikki does more than just organising the booking of the holiday but makes sure that should any problems arise for any reason whilst we’re away she’s available to deal with them. I would definitely recommend using her and Travel Counsellors to book a holiday, especially one that that requires a lot of organising.

Nikki has been wonderful. She listened to what we needed, our concerns and our expectations. India was a real unknown to us and there are lots of things to consider before you leave. It was my Husband's 60th birthday and I wanted that to be the focus of our trip and it most certainly was. I asked Nikki to make sure every hotel was informed about his birthday and it made such a difference to our experience. We arrived with smiles, greeted with Happy Birthdays, songs, cakes and everyone made a fuss of him. The itinerary built with the travel consultants in India was fabulous. It included a few personally requested experiences and also ones we may not have included but we were very pleased were included. Everything in India went to plan, we couldn't have asked for a better team. We felt safe, well looked after and learnt so much about such a fascinating and colourful country. It will certainly be a trip we will remember for a lifetime. Thank you Nikki for helping us make that happen!

The brief for our holiday wasn’t easy with disabled guests, teenagers and food allergies but the hotel and resort Nikki recommended for our group booking ticked all of the boxes and was exactly what we had asked for. Customer service has been excellent throughout and she has gone above and beyond to ensure everything went smoothly despite some last minute changes we had to make. Having the expertise of a travel agent is reassuring when travelling abroad and I wouldn’t hesitate to recommend Nikki and Travel Counsellors to my family and friends.

Professional, friendly service, would have no hesitation in recommending Travel Counsellors to family, friends, colleagues, in fact, have done so. Our Travel Counsellor, Nikki Mortimer is someone we can totally rely on to get us the best deal! Once Nikki knows what we are looking for, she promptly sources our options. From start to finish, takes all the stress out of booking a holiday, wouldn’t go anywhere else now, one call to Nikki and we can rest assured our holiday is sorted.

Nikki has provided excellent service with quick response times, clarifications and advice. I would certainly recommend Nikki to friends, family and colleagues and have done so already with one of my closet friends having booked with Nikki...

Booking our special family holiday through Nikki was so easy. We had a few ideas on destination, and she filled in the gaps with suggestions of specific regions to visit and activities to do, often based on her own personal experience. The process was very straightforward and we could design a bespoke holiday and leave all the logistics and admin arrangements Nikki. Would definitely recommend.

We have only ever had a brilliant experience with our Travel Counsellor Nikki and would definitely recommend booking trips with her!

Nikki is fantastic. She always goes above and beyond when booking my holidays. Travelling can be stressful and now I am in my fifties I can do without that stress and so booking with Travel Counsellors through Nikki means I have one less thing to worry about. She always books amazing hotels and is able to give suggestions of hotels and locations when we are at the booking stage.

Nikki was fabulous from start to finish. She contacted us throughout the trip to ensure everything was going well. Thank you.

Excellent! All documents on my phone, but more importantly also printed. Continuous, and reassuring communication before and during holiday - not intrusive. Nikki was easy to talk to, and nothing felt like too much trouble. Everything worked beautifully - it was such peace of mind to feel we were not on our own - highly recommend!

From a tentative enquiry to the most amazing holiday! Nikki advised, recommended and organised our Northern Lights break superbly. Wouldn't hesitate to take advantage of Nikki's knowledge and passion again. Thank you so much!

We have just returned from our trip to Finland and it really was a fantastic holiday. The whole experience was seamless from my initial chat with Nikki about what we wanted from the holiday, the planning, documentation, flights, accommodation and experiences that we had booked. It was stressful from start to finish. The extra information that Nikki provided based on her own personal experience such as what to take etc was invaluable. I would definitely use Nikki for other special holidays in the future.

We’ve used Nikki to book several holidays previously and when planning a trip to South Africa to celebrate a special birthday she was our first port of call. Her knowledge, experience, contacts and genuine passion for travel make her unbeatable when it comes to putting together an itinerary. She completely took the stress out of a two week holiday for 5 of us which involved lots of moving around, car hire and internal flights. Everything was seamless and we truly had the holiday of a lifetime! Thanks so much Nikki!

Nikki has been incredibly helpful throughout the whole process. She is very knowledgable which made planning our trip very easy. There was great communication throughout the planning and prior to our trip. I would thoroughly recommend Nikki! Thank you.

Nikki organised a week's holiday in Nice for a party of three. She arranged flights, hotel,transfers and assistance for me at both airports. Nothing was too much trouble for her and all aspects of the holiday went well. I wouldn't hesitate to use her services again.

Wow! We have just returned from the most amazing holiday in Tanzania and from start to finish Nikki was awesome! She tailor made the holiday around our requirements, working with us to make sure it included everything we wanted. There were a lot of complex logistics to our trip but they went so smoothly - all aspects had been carefully arranged and I knew in advance what we were doing and when. It was also super helpful having Nikki on hand during the trip - for me that was like an added layer of security. It was the trip of a lifetime and I’m so grateful to Nikki for her hard working in making it happen!

Nikki always goes above and beyond to make our holidays the best possible experience! Just booked our third trip with her and wouldn't use anyone else now.