Nikki Pennington
My expertise
I'm based in
Failsworth
It's Nice To Meet You
My name is Nikki, and I am your personal Travel Counsellor.
Travel is my absolute passion: I live and breathe it. With over 28 years of experience in the industry, I take real pride in taking the stress away from planning and giving you a seamless, enjoyable journey from the very first conversation to the moment you return home. You will deal with me and only me, every step of the way, so you always have a familiar, trusted contact to turn to if you need anything before, during or after your trip.
I have been running my own franchise with Travel Counsellors since 2006, driven by a desire to offer my clients the highest levels of personal service and genuinely independent travel advice. Working from home based office means I can be flexible around you and your lifestyle, so you are not restricted to traditional high street opening hours and can reach me at a time that suits you.
I specialise in creating completely tailor‑made holidays, built around you. I can also offer more traditional, off‑the‑shelf bucket‑and‑spade holidays if you simply want an easy, relaxing escape in the sun. Using award‑winning technology and my years of expertise, I search and combine hundreds of flight, hotel, cruise and transfer options to design the trip that feels “just right” for you, while you enjoy the reassurance that your money is 100% financially protected with one of the largest independent travel agencies in the UK.
I can help with every aspect of your travel arrangements, including:
Flight‑only bookings
Short breaks and last‑minute escapes
Beach holidays and family getaways
Cruises and stay‑and‑cruise itineraries
Tailor‑made multi‑centre and long‑haul trips
Touring holidays and once‑in‑a‑lifetime adventures
I particularly love the challenge of organising group travel: stag and hen parties, big birthday celebrations, multi‑generational family holidays, school or club groups, and adventurous trips such as trekking in Peru or even up to Everest Base Camp. I work closely with trusted hotel, cruise, airline and ground partners to add those special touches, and can also package holidays with well‑known tour operators if that suits you best.
On a personal note, I love exploring both the UK and overseas with my husband, Scott, and our children, Gracie and Bailey. Being half Maltese, Malta is a regular favourite for us and somewhere especially close to my heart.
My own travels have taken me across:
Europe: Spanish mainland, Balearic Islands, Canary Islands, Greece, Turkey, Cyprus, Egypt, Disneyland Paris and magical Lapland
Long‑haul & worldwide: Walt Disney World Florida, Las Vegas, Austin, Abu Dhabi, Dubai, Qatar, Hong Kong, Thailand, Australia, Mauritius, the Caribbean (including Barbados, Antigua, Dominican Republic, Mexico) and the Maldives
Ski & cruise: I have sampled skiing, most of the major ocean cruise lines including P&O, Princess, Norwegian Cruise Line, MSC, Fred. Olsen and ultra‑luxury Seabourn, and I have also enjoyed trying river cruising
I truly believe first‑hand experience makes a real difference when it comes to advising you on the right destination, resort and style of holiday. I love sharing ideas, tips and honest advice to help you make the most of your time away.
If you would like to be added to my mailing list to receive special offers, inspiration and occasional exclusive deals, simply send me an email with “offers” in the subject line and I will be happy to include you.
So, when you are ready to start planning your next escape, whether it is a simple flight, a traditional bucket‑and‑spade break, a special celebration trip or a once‑in‑a‑lifetime adventure, please get in touch by phone or email. I would be delighted to help you enjoy a friendly, efficient and truly stress‑free way to book your holiday.
I look forward to hearing from you and helping you plan something unforgettable.
Reviews
What my customers say
Wouldn’t go anywhere else! Nikki goes above and beyond every single time to ensure we have an amazing holiday. She’s brilliant, knowledgeable in her field and delivers impeccably always.
Claire Riley
Oldham
20/04/2026
Nikki was very patient & accommodating ensuring she met our specific needs to cater for all the family.
Rachel Parkinson
Manchester
16/04/2026
Really friendly and helpful advice... can’t wait to get there.
Neil Wharram
Manchester
16/04/2026
Very supportive, knowledgeable and informative.
Barbara Walker
Manchester
16/04/2026
Very well organised for us.
John Wyche
Lancashire
16/04/2026
Nikki provided excellent, efficient service, and I am completely satisfied with my holiday booking.
Rachel Hallows
Manchester
16/04/2026
Excellent service as always from Nikki. Would highly recommend.
Chris Bowen
Manchester
16/04/2026
Gave us multiple great ideas, within budget and on a tight time scale as well. Also suggested some brilliant excursions. Saved me so much time.
Leanne Roberts
Essex
16/04/2026
Nikki, was absolutely amazing helping us book our first ever cruise. We were hesitant but she sorted the itinerary we wanted, flights, booked our seats, hotel in Barcelona and of course our cruise ship. We honestly could not have done this without her help and patience with us. Nothing was too much trouble for her and she answered all our questions making us feel ready to book our first ever cruise. Thank you Nikki.
Fiona Barnes
Lincolnshire
16/04/2026
Nikki was absolutely amazing. Nothing was to much trouble for her. We have used her to book many holidays and have always found her recommendations for hotels etc perfect.
Angela Holme
Oldham
16/04/2026
Nikki always goes above and beyond to find our perfect family holiday. She is always available and very helpful.
Lauren Osborne
Bolton
16/04/2026
Always recommend Nikki to family and friends. The whole process being taken care of to the highest standards and care is all that anyone could need for a perfect getaway! Thanks again Nikki.
Kerry Bowker
Oldham
16/04/2026
Nikki is always friendly and helpful. She goes the extra mile.
Fedelma Bowen
Manchester
16/04/2026
10/10 Because we know you always look after us and we don't need to worry about anything at all. We tell you what we want, you listen and give us what we ask for. You're brilliant and thank you for everything Trish and Allan x
Tricia Jones
Oldham
30/12/2019
10/10 I always receive fantastic service with Nikki from booking, to the end of my holiday, if I need it. I never use anybody else, and always recommend her to my friends and family!
Faye Devine
Manchester
22/11/2019
Nikki was recommended to us from our daughter. We were very happy with the service provided. Nikki is very informative, knowledgeable and, most importantly, patient. We came to Nikki because we were told that we would get the best service and best value for money, we were not disappointed.
Peter Gregory
Rossendale
20/10/2019
10/10 Swooped in and grabbed us a great holiday at the last minute when TUI had let us down with an unfinished hotel and only 3 weeks to go.
Iain Jeffery
Ashton-Under-Lyne
02/10/2019
10/10 A very efficient, friendly and totally reliable service with no hassle!!
Jayne Baldwin
Doncaster
02/10/2019
Very friendly service with lots of choices and accompanying information.
Alan Smith
Manchester
02/10/2019
10/10 Absolute dream to book a holiday with Nikki, no stress at all especially for a party of 7! Have booked before with her and will definitely be doing so in the future!
Kerry Bowker
Oldham
02/10/2019
Nikki, moved very fast to secure our family holiday and got a great rate for the holiday. Better still she was able to accommodate our request for private transfers with car seats. Her relationship with the Hotel was a key reason for booking, as we had a specific request on the room location, due to young children.
Andre Camenzuli
Hertfordshire
02/10/2019
10/10 We already have recommended her to many friends and family!
Kim Cockerill
Scunthorpe
02/10/2019
10/10 Nikki always delivers the goods. We cannot fault her in anyway. Excellent!
Gina Garrad
Chesterfield
02/10/2019
10/10 Very helpful service
Louis Bailey
Southport
02/10/2019
10/10 Nothing is too much trouble with my several requests
Hayley Ginley
York
01/04/2019
10/10 Nikki is always there to sort our hols out. We have booked with Nikki for 13 years now, and never had a problem. Nothing is too much trouble - always A1! Thanks Paul & Bernie
Paul Bury
Accrington
29/03/2019
10/10 Booking a holiday has never been so easy! Nikki took away the stress of looking through numerous websites for holiday and visiting a number of travel agents. She knows her stuff and knew which holidays would suit us best! Stress free holiday booking! Thank you
Mariah Bickerstaffe
Bolton
29/03/2019
10/10 You can just relax it's all taken care of for you. BRILLIANT THANKS!
Trish Jones
Oldham
29/03/2019
10/10 Nikki has been absolutely amazing planning my partners surprise 30th birthday holiday. She is contactable at all times of the day. So at night when you sit back and think of things to ask, she is always on the other end the of phone to answer them! I would 100% recommend to everyone. Every single aspect of your trip is covered. she has thought of things I wouldn’t of and also given me useful information on where I am going. I can not wait for our trip in November. Thank you so so much Nikki xx
Jessica XXXXX
Manchester
29/03/2019
10/10 Always highly recommend Nikki for her work. Nikki has been so helpful for me and my husband as we have been stuck on where to book etc but Nikki was there to give a help in hand. Booking a holiday can be stressful but since using Nikki it’s been so much better and easier. I think it’s so lovely that she was always there to help no matter what time it was. Fantastic service once again, Thank you Rachel and Michael Burney x
Rachel Burney
Oldham
29/03/2019
10/10 Nikki has always delivered a excellent and professional service with a great deal of natural understanding of our needs. Nikki is known by the family and will always be our first port of call. When my father in law died a couple of years ago she worked her magic to get my husband home to be with his mother. Excellent Excellent!
Gina Garrad
Chesterfield
29/03/2019
10/10 Gives good customer service
Garry Baldwin
Oldham
29/03/2019
10/10 Very helpful booking my holiday would definitely use again
Carl Atkins
Oldham
29/03/2019
10/10 Nikki is always helpful and efficient
Maureen Bailey
Southport
29/03/2019
10/10 Always comes up with the goods, and as I don't have access to printing, she sends me everything printed off and highlighted. Great service.
Kenneth Richards
Oldham
29/11/2018
10/10 Whilst in Peru, when our suitcase didn't arrive for 12 days, and when I was in hospital for 6 days, Nikki was always on the other end of the phone offering support and practical help and advice. It made all the difference as we don't speak Spanish.
Judith Williams
Solihull
29/11/2018
10/10 She is outstanding, Nikki is very helpful and we are always happy with the outcome of our holiday. Thanks very much Nikki.
Helen McLoughlin
Bolton
29/11/2018
10/10 Nikki was prompt, precise and professional in the service she delivered. She brought me the best deal to meet my requirements - Thank you Nikki
Ryan Cheetham
Manchester
29/11/2018
10/10 Nikki is always so helpful and understanding. We have asked loads of questions and she realises it’s so important to get your holiday right for you, especially when there is considerable expense involved. We have really felt in safe, knowledgeable hands. Thank you for everything Nikki
Hilary Shepley
Shropshire
29/11/2018
10/10 Excellent service.
Ronald Wilkinson
Cheadle
29/11/2018
10/10 Always available and a pleasure to know, she does a great job.
Peter Parnham
Manchester
29/11/2018
10/10 I have found Nikki to be extremely professional and excellent at her job. She has always helped in a emergency, and also shown great compassion and sensitivity. Excellent!
Gina Garrad
Chesterfield
29/11/2018
10/10 We found her very helpful and efficient.
David Johnson
Ashton-Under-Lyne
29/11/2018
10/10 Excellent customer service.
Karen Rogerson
Bury
29/11/2018
10/10 Nikki was fantastic. She met our needs with our holiday and has been very responsive when we've contacted her for anything.
Jamie King
Manchester
29/11/2018
Definitely 10/10 very good and reliable service. Pleasure doing business with you.
Roy Tindall
Lytham St. Annes
29/11/2018
10/10 We have used Nikki since she first started with Travel Counsellors and have never been disappointed with her service. Her knowledge and advice are excellent and we wouldn’t want to go anywhere else.
Philip Perry
Glossop
29/11/2018
10/10 Having used Nikki a few times now and she has just booked our holiday in 2019. The way she kept us informed while being in Tenerife during the Monarch airline crash in 2017 was brilliant thanks again Nikki.
Brian Lucas
Buckingham
29/11/2018
10/10 Nikki has been amazing through this process, her recommendations were spot on and we will definitely use her again for our next trip.
Claire McGill
East Sussex
29/11/2018
10/10 Hassle free. Various options with prices clearly understood and tailored to your requirements.
Peter Parrish
Selby
29/11/2018
10/10 Booking our holiday through Nikki was really easy, she was so patient and knowledgeable which helps loads. Will definitely book through her again and I’ve already recommended to my friends.
Claire Murray
Northwich
29/11/2018
10/10 The service I have had from Nikki so far is exactly the sort of personal service I hoped for when I contacted her.
David Parkinson
Hyde
29/11/2018
10/10 Nikki always goes the extra mile to offer a great service.
Fedelma Bowen
Dukinfield
29/11/2018
10/10 Nikki is always helpful and efficient. Very informative too, and would always recommend her service.
Louis Bailey
Southport
29/11/2018
10/10 Always great service.
Shawn Hassack
Sheffield
29/11/2018
10/10 This will be the second time we have used Nikki to help us with an amazing holiday of a lifetime, and we couldn't think of anyone better.
Nickayla Robertson
Bedfordshire
10/07/2018
10/10 Superb, fast and helpful as usual. We only go to Nikki to book our family holidays. Thanks again!
Vicky Hilton
Manchester
26/06/2018
Brilliant!! Nikki is so efficient and very friendly. We booked our minimoon through Nikki and it's safe to say we will be using her all the time now. Any questions we had She was always happy to help no matter what time (even during beauty treatments thank you) Highly recommend
Rachel Burney
Oldham
26/06/2018
Huge thanks Nikki for arranging another fantastic holiday for our family. We have returned from a terrific 2 weeks away and you found a perfect resort and hotel for our needs. Huge thanks for your welcome note on our arrival too, that was a lovely touch. I would highly recommend Nikki, great knowledge, organisation and super friendly. Fantastic service from you every time!
Katie Camenzuli
Hertfordshire
26/06/2018
10/10 Nikki works tirelessly to provide the best options for her customers , she works all hours and will go to lengths to ensure your holiday is perfect. Nikki is our first choice every time!
Claire Riley
Oldham
17/05/2018
10/10 Nikki was really helpful and informative. I would definitely use Nikki again to book a holiday.
Faye Devine
Manchester
17/05/2018
10/10 Nikki has booked our holidays for a number of years now. She is totally fabulous and we wouldn't go anywhere else.
Tanya Farrugia
Oldham
17/05/2018
10/10 Keep up the excellent work.
Mario Grima
Oldham
17/05/2018
Nikki made everything so easy. I was struggling to find a holiday myself to fit my criteria and she found several for me to choose from. I wouldn’t hesitate to use her again or recommend her to friends.
Leanne Roberts
Chelmsford
17/05/2018
10/10 Nikki was courteous, readily available and interested in our holiday.
Judith Williams
Solihull
17/05/2018
Nikki was brilliant again, in ensuring we got the best deal for the package we were looking for. She was great in communicating the hotel features and flight details. Was quick to sort out after the intial booking we wanted booked out while we were sorting out our choices.
Andre Camenzuli
Bishop's Stortford
17/05/2018
10/10 Very helpful in finding a holiday, this is our third time booking with Nikki.
Justine Harrison
Stalybridge
17/05/2018
10/10 Excellent customer service with great knowledge to go with it. Would highly recommend Nikki to anyone I know.
John Askew
Manchester
17/05/2018
10/10 I’ve been using Nikki for over 10 years and she has always given me the same high standard of service.
Phil Perry
Glossop
17/05/2018
10/10. Nikki takes the ‘worrying’ out of holidays! She organised everything and is always happy to help. Highly recommended.
Vinesh Mistry
Manchester
13/02/2018
10/10 Nikki is always helpful and goes the extra mile to help me when I’m looking at booking a holiday with her. This is why I’m a repeat customer.
Paul Byrne
Manchester
05/02/2018
10/10 No stress for me.... very helpful.... would recommend to everyone.
Leanne Jackson
Manchester
05/02/2018
10/10 Great service and very patient with my picky requirements.
Emelye Wood
Selby
10/01/2018
10/10. Very helpful, despite me changing my search parameters Nikki kept coming back with options until we had a solution. Will use again and recommend.
David Lawrence
Selby
09/01/2018
I just wanted to say a big thank you for everything you did booking the Lapland holiday for my family. We had a great time, everyone loved every minute of it. The kids loved the goodie bags you gave them, and thanks for dropping off the tickets. The trip made our Xmas, but you helped everything go so smoothly. Have a great 2018 and we will be in touch when booking our next holiday.
Shane Fallon
Oldham
07/01/2018
I had a holiday cancelled due to the Monarch collapse and contacted Nikki not knowing quite what I wanted and was looking for advice. I found her very relaxed and easy to deal with. She very quickly gave me some options offering a full package with airport transfers. I had a rethink and changed the dates but this was not a problem to Nikki who came back with another package which i was very happy with and booked. I will certainly try Nikki again and recommend to others. Thanks again for a great service!
Alan Hatton
Manchester
08/11/2017
10/10 We would always recommend Nikki, in fact we have done!!! She is always pleasant, thorough, professional and a really nice person to deal with. This year we experienced the very best of Nikki when our home flight from Madeira was cancelled by EasyJet. Although it was 9 o'clock in the evening I felt sure that, under the circumstances, Nikki would take my call. Which she did!!! The following morning Nikki spent a lot of time on the phone with me trying to get return flights as soon as we could and accommodation up to the time of the flight. She got us on a flight from Funchal to Lisbon and the on to a flight from Lisbon to Manchester. Nikki dealt with everything taking the stress away from me. When we got home, she even helped me to sort out an Insurance Claim with Saga. I hope that you can now see why I am happy to book holidays with Nikki.
Colin Tector
Bury
25/10/2017
Nikki is always very helpful.
Fedelma Bowen
Manchester
25/10/2017
10/10 Nikki offers a great service. I always know I'm in good hands when booking my holiday.
Caroline Stockton
Oldham
13/10/2017
10/10 I would highly recommend Nikki. Very helpful, friendly and professional x
Rachel Hodkinson
Oldham
08/10/2017
10/10 Very accommodating when I had to change my flights.
Miranda Jenkins
Chester
05/10/2017
We would always book our holidays via Nikki. She is so efficient, friendly, knowledgeable. We feel confident that any problems, we can contact her and she will do her best to resolve it.
Ann Holbrook
Manchester
03/10/2017
10/10 Nikki has always delivered everything we asked for, and on the last 2 occasions when I had family emergencies she bent over backwards to help.... Brilliant!
Gina Garrad
Chesterfield
12/07/2017
10/10 Nikki is fantastic at her job always recommend her to family and friends, booking an holiday just wouldn't be the same without Nikki's input we simply e-mail our 'wish list' and she comes back with a number of suitable holidays. Thanks Nikki
Melanie Jones
Oldham
10/07/2017
10/10 - friendly honest service.
Sandra Grima
Bradford
07/07/2017
10/10 Nikki was a great help sorting out our itinerary which wasn't quite straight forward. I will definitely recommend her to my friends.
Julie Holland
Lytham St. Annes
07/07/2017
10/10 Friendly, welcoming and will be using Nikki again.
Brian Lucas
Buckingham
30/06/2017
10/10 Nikki has recently helped to book a holiday to Spain, she has been so helpful and accommodating coming back with different suggestions and I feel like the holiday has been tailored to suit our needs so well. When we chatted she gave me advice and ideas on places to visit and things to do, as she had recently visited the same resort, again so helpful. I would highly recommend your service and its taken the stress away from me in booking the holiday. I'm just so excited to go away now. Thanks, Adele
Adele Herdsman
York
30/06/2017
10/10 Nikki always provides a great efficient service!
Andrew Watts
Preston
21/06/2017
10/10 Brilliant service thanks!
John Tindall
Oldham
21/06/2017
10/10 Fab service, I'll be asking you to book all my future holidays xxx
Claire Dixon
Manchester
05/06/2017
We always feel safe booking a holiday with you because we know there will be know nasty surprises and you take care of everything.
Gordon Birch
Kent
13/05/2017
10/10 Excellent service, communication and willing to help you in every aspect of the booking.
Shane Fallon
Manchester
19/04/2017
10/10 - I've already recommended Nikki to a friend who also went through her and was also very happy.
Marie Frances Vales
Manchester
27/02/2017
Nikki was fantastic at finding our summer holiday with every last detail required. Friendly and professional. Have complete confidence knowing I don't have to worry about a thing just turn up!
Kerry Bowker
Oldham
20/02/2017
Found Nikki very helpful.
Fedelma Bowen
Manchester
09/02/2017
I have recommended Nikki to several friends and relations and been happy to do so.
Colin Tector
Manchester
06/02/2017
Always been very helpful, competitive prices and good suggestions of locations and resorts.
Jamie Bell
Essex
31/01/2017
Nikki is always polite and very helpful. She always goes out of her way to find you the best deal.
Jody Kelly
Manchester
27/01/2017
Really helpful service, especially when I kept asking for more quotes on different destinations.
Chris Bowen
Hyde
26/01/2017
I have booked a number of holidays with Nikki over the past 3 years. She is always friendly and she will always go out of her way to help. I've never been disappointed with anything she's booked for me and my family.
Paul Byrne
Manchester
05/01/2017
Nikki is always on hand to answer any last minute questions. Nikki also ensure she understands exactly what I'm looking for so she can provide the best service possible.
Angela McCarthy
Manchester
04/01/2017
Nikki is always very helpful and cheerful. She is very reassuring when you ring with any travel concerns. She took note that one of our party had a special birthday and notified our hotel. A very nice touch.
Maureen Bailey
Southport
03/11/2016
Nikki has booked our holidays for the past few years and has always found us the perfect holidays. Her service is brill and can't recommend her enough. She has been very patient and it was never too much trouble when we change our minds! She always sends us plenty of options to suit our needs. I would advise anyone I know to book with Nikki as I will never book with anyone else.
Keeley Smethurst
Bolton
29/09/2016
Nikki helped us with the planning of our honeymoon 18 months prior to going and during that time nothing was too much trouble for her. She was a great help with us in the planning giving us different options and prices leading up to confirming our itinerary which was 3 weeks long with 3 different destinations including 7 flights. Everything was planned perfectly and I can't thank Nikki enough for all her work and being there to answer any questions along the way she has been amazing. We had a couple of issues whilst we was away and it was great having her as a point of contact to help us resolve them it made things much more easier knowing she was there. She also planned my hen party for a party of 15 and again provided an amazing service. Thanks Nikki, can't wait to book next years' holiday now.
Jemma Hall
Oldham
29/09/2016
Great service by Nikki. I have been telling my friends and family about the great service we have received and will definitely be using her again.
Caroline Stockton
Manchester
29/09/2016
Couldn't be happier with the service we have received from Nikki! From start to finish she has been very knowledgable, efficient and friendly. I recommend her to everyone!
Kimberley Barnes
Scunthorpe
29/09/2016
Excellent service, patient and professional.
Nicola Newman
Essex
11/07/2016
Thanks so much for all your help, you’ve been great. I’ll definitely be using you again going forward and will recommend your service to friends….you made it so easy! Thanks again!
Karen Wrigley
Oldham
22/06/2016
Nikki has recently found me an amazing deal on a holiday for me, my mum and son to Menorca. She was so helpful, efficient and caring and I have already told all my close friends and family to go to Nikki for their holidays. 10 out of 10 service sooo sooo happy, I will never go to anyone else again x
Robin Jago
Manchester
07/06/2016
I have and will continue to give anyone Nikki's number. You are just brillant THANK YOU!
Patricia Jones
Oldham
14/04/2016
Nikki is very available and approachable. She was extremely tolerant of our whims wishlist divergings and finally guided us to make the right choice for us. She is excellent at her job.
Gina Garrad
Chesterfield
14/04/2016
Nikki has been more than helpful!! We've had lots of questions and changed out minds a few times! Nikki had lots of alternative destinations for us and knew her stuff!! Thank you xx
Jo Gemmell
Manchester
04/03/2016
Nikki puts you at ease and is informative and helpful, nothing is too much trouble.
Alan Andrew
Manchester
04/03/2016
Nikki was extremely helpful and very patient. Booking my holiday this way was quick and easy.
Yvonne French
MERTHYR TYDFIL
04/03/2016
Nikki was great at sorting out a really complicated booking for me, which I could have done myself but it would have taken up a lot of my time which I just didn't have! Such peace of mind knowing that someone else is doing it for you!
Karen Wrigley
Oldham
25/01/2016
Nikki is fantastic! Very knowledgable helpful and friendly 5*
Kimberley Barnes
Scunthorpe
22/01/2016
Nikki was fantastic and found me the perfect place for my surprise honeymoon for me and my wife. The location was great and the hotel was fantastic! It was a last minute booking, she was very hopeful and got it booked for me within days of first making contact with her. Thanks for all your help Nikki and I will be returning to you next year for my holiday booking.
Paul Byrne
Manchester
18/11/2015
Great service and no haste and take away all the worry.
Karen Hamer
Shropshire
10/11/2015
Nikki was brilliant coming up with options for city breaks in different countries. We have limited airports that we can use and she has found some great options.
Jeanette Crawley
Rotherham
22/10/2015
Brilliant service. Goes out of her way to help to ensure your experience and travel is perfect.
Charlotte Horrocks
Oldham
19/10/2015
Nikki is fantastic. I have booked holidays through Nikki for at least the past 5 years. As well as little add-on's to some holidays. She always gives great service and is always ready and willing to help if there are any problems. If I could give Nikki a higher score I wouldn't hesitate. She is a credit to Travel Counsellors.
Gareth Weston
Oldham
19/10/2015
I will continue to use Nikki at Travel Counsellor's as she always finds the perfect holiday for us! She has been most helpful and always finds us the best deals.
Lindsey Caldecott
Oldham
19/10/2015
I have twice booked a holiday with Nikki and neither time has she failed to deliver. Excellent choice of venues to choose from, always keeping us up to date and us hardly having to do anything. She is a pleasure to work with and I would definitely recommend her to anyone!
Keeley Smethurst
Bolton
18/10/2015
We have used Nikki for all our overseas traveling. She has made our holidays amazing and I have recommended her to all my friends and family. We have recently started using Nikki for all our overseas trips at the organisation I work for as well.
D Newberry
Manchester
03/09/2015
Will always use Travel Counsellor Nikki, she takes all the stress out of booking a holiday. Lovely lady to deal with and could not be more helpful.
A Holbrook
Manchester
28/08/2015
Nikki is very friendly and hard working. She was able to help over the weekend with a late booking.
A Camenzuli
Hertfordshire
28/08/2015
Service was great, response time was excellent!
P Parnham
Manchester
28/08/2015
This girl is amazing!!! From helping me arrange a wedding in Cyprus with 80 guests or a group stag do in Vegas, or even a quick get away with the wife to Spain. Nothing is to big or small..... She is the best!!!
D Kelly
Manchester
28/08/2015
Nikki is superb, what else can I say?
P Perry
Glossop
28/08/2015
Nikki is very Customer focused and I felt she went the extra mile to find what I wanted. Thanks and will have no hesitation in booking through Nikki for our next holiday.
A McCarthy
Manchester
28/08/2015
Nikki is always my first port of call when I want to book a holiday!! Apart from researching endless options to ensure I have the best time possible, she is always personable, friendly, flexible and professional!! I will continue to use Nikki for all my holidays as her research, kindness and professionalism are second to none!! Thanks Nikki
Claire Breen
Oldham
29/07/2015
Nikki is fantastic you explain what you would like from your holiday and she gives you a number of options to choose from, she is available to answer any questions and nothing is too much trouble. This quality service is not just to gain custom Nikki keeps in contact with you and ensures everything is place, she also keeps you updated with any offers etc.
Mel Jones
Oldham
10/06/2015
Excellent service received from Nikki, very professional and efficient. I work with the public myself and I've already recommended and passed her number onto customers.
S Clare
Bolton
08/06/2015
Our mini break could not have gone better. The hotel was really lovely, very clean and modern. The hotel was in the centre, so we were very near to all the amenities. The rooms were ready when we arrived, so no waiting. Poznan itself was beautiful. It wasn't that commercial which we liked as we got to see the real Poland. All in all you found our ideal holiday and took all the strain off us, so we could just enjoy! I will definitely be calling on your excellence service again. Thanks once again.
J Crawley
Rotherham
08/06/2015
Just to let you know we had an amazing time in New Zealand! All our flights went as scheduled and the whole experience was magic - THANK YOU! I don't think it will ever be possible, but I'd like to fly business class next time!!! (the only thing which would have made it better)
P Todd
Newton Stewart
08/06/2015
Easily contacted, fast reliable service. Nikki has been very helpful in booking this holiday and I will certainly use her again. Thank you.
S Scholes
Oldham
08/06/2015
Nikki has a been a brilliant Travel Counsellor. She always finds the best deals for me and my family and no matter what time it is she is always there and gives a 110%. I would definitely recommend her to my friends.
J Kelly
Manchester
08/06/2015
We are back from another brilliant holiday. Thank you for your help once again. The car park was ok as well. Much busier than Jet 3plus. No problem for us at all. Looking forward to our next holiday now. We are so lucky. Hope you are all well. Speak soon. xxx
M Bailey
Southport
08/06/2015
Really happpy with the friendly helpful service I have received, it has taken all the stress away of finding a holiday. I would definitely recommend your service, 10 out of 10 and will be using again next year.
J Harrison
Stalybridge
08/06/2015
What a lovely touch the document case was with everything inside. Mum and dad were really impressed with it as was I. Mum had thought she had discovered our secret about the excursion trips but she'd just read about the room with the nice view ha. Thank you so much for everything that you've done for us regarding this though Nikki, you're going to make their trip very special and we'll definitely be using you again and recommending you!
J Frater
Manchester
08/06/2015
We had booked just flights and were going away with another couple who were doing the hotel for us all but they pulled out, what a nightmare! We contacted Nikki what a gem she got us all sorted and now I am really looking forward to my holiday. From now on we are only going to use Nikki, as soon as you speak to her you feel at ease.
P Jones
Oldham
08/06/2015
Nikki is a real treasure, always on the end of the phone or email. She totally understands the fact that when you are spending a lot of money on a special holiday you will have lots of questions and queries. Nikki always answers these is a friendly and helpful way.
H Shepley
Shropshire
08/06/2015
We have always found Nikki to be patient, reliable and very professional and we will continue to use her services and would and have recommended her to friends and family.
B Lucas
Buckingham
08/06/2015
Having just returned back from our trip you arranged for us we wanted to thank you so much for finding us the holiday. We have had an amazing time and the accommodation was good, the full board was good and saved us so much money. The children had a ball 5 days in the parks, it was truly magical!
P Dimelow
Oldham
08/06/2015
Just thought I would drop you a line to thank you for the wonderful holiday in Italy. The hotel was lovely and Lucca has special memories. A beautiful place. Thank you very much for your help and I am sure I will be in touch soon to plan next years adventure!
N Wighton
Hertford
08/06/2015
We always book with Nikki cause of the high level of service we get and would recommend Nikki to anyone.
J Wood
Wiltshire
08/06/2015
Friendly, knowledgeable and very helpful service.
E Newberry
Manchester
08/06/2015
Nikki has always provided us with excellent service. She goes the extra mile to accomadate our needs, nothing is too much trouble she takes all the hassle away, we will always use Nikki for future holidays.
A Holbrook
Manchester
08/06/2015
I am most likely to recommend Nikki to friends and family she has been so helpful and quick to respond. She has taken all the hassle out of booking what could have been a difficult trip as i am taking away my disabled mother. I owe a lot of thanks to Nikki.
C Newton
Manchester
08/06/2015
Nikki was fantastic, and made booking our flights an absolute breeze!
J Robinson
Manchester
08/06/2015
Nikki goes above and beyond to help and make sure you get the exact holiday required for a good price. Nothing is too much trouble for her. No matter what time of day, if you need her, she'll help. Nikki is a credit to Travel Counsellors. I have booked with Nikki now for at least 4 years and I wouldn't even think about booking with anyone else.
G Weston
Oldham
08/06/2015
I will most definitely use your services should Sue and I return to Australia, I have informed colleagues and friends how faultlessly the whole holiday went. The only regrets are we should have spent more time in Cairns, I do not think a week would do the place justice and the 3 days we chose were not long enough. Trinity Beach Apartments are a fantastic base the staff on site could not have been more helpful. Hindsight is a fantastic tool and next time we will certainly be ready for what the place has to offer.
K Power
Manchester
08/06/2015
Great service. Personalised. Just what the doctor ordered!
P Vales
Manchester
08/06/2015
Thank you for all the arrangements which went like clockwork. It was all exactly as we wanted... but the weather could have been better... but that was outside your control! Thank you for all the trouble you went to to arrange everything. I shall certainly contact you again if the occasion arises and will recommend you to my friends. Thank you, Nikki
M Fawcett
Preston
08/06/2015
Nikki is our first port of call for all holiday requirements. She is efficient and extremely helpful giving us complete faith in her service.
G Crowley
Stockport
08/06/2015
I would definitely recommend Nikki as she took on board exactly what myself and my family wanted and found the perfect place within a short period of time. It's perfect and we are very grateful we would definitely recommend and use this service in the future.
L Caldecott
Oldham
08/06/2015
Hi Nikki Cannot fault your service as you know, would not book with anyone else, will be contacting you soon re future trip. Ann xx
A Holbrook
Manchester
08/06/2015
I would just like to express how fantastic Nikki was throughout the whole process of booking flights for a family of four to Australia to the build up to the flight itself. We encountered unforeseen family circumstances with just 2 weeks to fly, and Nikki was amazing in trying to help us to resolve the issues. Suffice to say I will book any future holidays with Nikki, it makes it all so painless! Thank-you!
Janine Robinson
Manchester
22/07/2014
I told Nikki what was required for our holiday itinerary and she came back very quickly with an excellent package at a very reasonable cost. Everything was spot on and her help was greatly appreciated. We will use her services again soon.
Peter Phillips
Bournemouth
20/10/2011
I have used Nikki's services for a number of years now, and have been very pleased with the service I have received from her. Not only is she very professional, she is always willing to go that extra mile to make sure that you get exactly what you need, nothing is too much trouble. Nikki always tries to get you the best deal around even if its only flights and insurance. I intend to use Nikki for as long as she is in the business, in fact my family also use Nikki. Well done, and keep up the good work.
Yvonne Secker
Southport.
19/10/2011
Having known Nikki for years, and her arranging holidays for us, nothing is too much trouble. We always receive a fantastic service, and in a word she is "fantastic". Thank you Nikki for fabulous service!
Gillian Buckley
Rochdale
19/10/2011
Nikki has been our travel agent for several years now and she has proven to be not only a great travel agent, but what we now consider to be a friend. She is a dedicated person with excellent customer care skills going way past the call of duty in her job. One holiday we had booked with her to Hawaii, was interrupted by a British Airways cancelled flight. The time difference was 10 hours and Nikki waited up as late as possible to phone us so that she did not interrupt our sleep. She is a diamond of a girl, with first class customer care skills.
John and Kathleen Matson
South Shields
18/10/2011
We have just returned from our holiday, the fourth or fifth time we have booked through Nikki. Nikki takes all the hassle out of booking a holiday, from the initial call to return. All the niggly issues are dealt with in a pleasant and professional manner. It also saves on trawling through all those websites and endless pop up ad's. Prices are competetive too. Nikki has a broad knowledge of destinations and is happy to help with any queries. Thanks Nikki, I wouldn't hesitate to book through you again.
Allan Cadman
Shaw, Oldham
18/10/2011
We have been using Nikki to book our holidays for about the last 7 - 8 years. On average we have 2 to 3 holidays a year. Nikki has always been very professional, and more to the point gave us great value for money. One of the holidays we go on to the same hotel every year and Nikki has never been beaten on price by anyone else including internet companies. We have also had a couple of occasions where, due to family problems we have had to come home early and have been speaking with Nikki going through flights at midnight. She seems very dedicated to customer satisfaction and even if she was a little bit more expensive I would pay it for the customer service she gives. The other good thing is you just give her the itinerary you think you want and off she goes and comes back with the prices and suggestions if applicable.
Mark Seaton
London
18/10/2011
Nikki was very professional and extremely helpful. We will definitely book through her again.
Louis Bailey
Southport
18/10/2011
We have booked yet again with Nikki for a 2 week trip to Florida and yet again she did not fail us, Nikki planned the entire holiday for us, we simply provided the dates and she did the rest. The flight was great, the villa was amazing, it was huge and well worth the money! The kids had their own rooms which they loved. This was a real treat. I have booked with Nikki a number of times now and every time she finds us the best holiday we could want. I would highly recommend using Nikki and I won’t take my business anywhere else. Thanks Nikki
Louise Isherwood
Glossop
13/07/2011
First and foremost our honeymoon was perfect. We started off with an idea of what we wanted to do, Nikki quickly came back to us offering us ideas for our cruise and our Italy tour. She was helpful above and went beyond the call of duty; she took away all the stress of organising the trip and was always available for advice and friendly consulation. We would 100% reccomend Nikki to our friends.
P Brennan
Birmingham
19/10/2010
In the past I have always used travel agents on the high street, assuming this to be the norm. I met Nikki Pennington in 2006 and have never used one since. Not only did Nikki find us exactly what we were looking for, but found it at a cheaper cost. I had to do the chasing with most agents but Nikki's personal service takes away the stress and allows us to concentrate on what really matters.
Philip Perry
Glossop
22/06/2009
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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Let me inspire you
Stay inspired with my insider tips, hidden gems, and dream-worthy itineraries until you're ready to make them real
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I’ll be in touch soon to share personalised recommendations, exclusive offers, and a few travel secrets worth dreaming about.
Nikki Pennington