Great trustworthy and reliable service for years.

We highly recommend Norman. He found the right flights for us, to go to Australia to see our daughter. Norman listened to everything that we were asking, and sorted it all. Would definitely use Norman again.

Everything about our 25/26 trip to Australia was first class and ran like clockwork . Hence why we did not hesitate to use Norman again

Absolutely brilliant service

Norman is helpful ,friendly ,reliable and very efficient. He will always go the extra mile to help or advise whenever necessary. Makes travel easy. Always a pleasure to deal with! I would highly recommend booking with Norman.

Individual, attentive, helpful, proactive and friendly advice. Excellent attention to detail and will personally deliver travel documents. This is a level of service that I find hard to remember from elsewhere.

A very good service quick to answer all my questions will definitely recommend Norman to all my family & Friends. I have used him for a good number of year and never been let down.

Great service as always from Norman. All options explored and seamless and hassle free from start to finish! Thank you

Norman is on the ball, nothing is too much trouble, he is really helpful. No problem whatsoever in recommending him to anyone.

Norman is fantastic, always finds us great places to go and takes the stress out of booking holidays. Would recommend Norman to anyone, we wouldn't book with anyone else ??

Great service as always Norman thanks again for your patience and expertise Kev

Norman is very reliable dependable and always helpful

Always supportive and very helpful and listened to my requirements...... got me fixed up in no time

I have always used you as a travel agent.cool no problem 10/10

Been on trips before with Norman and everything is always done professionally with great care

Always great service

Norman is an exceptional travel advisor with a wealth of knowledge and experience. The holidays booked via our travel counsellor have always been well planned, tailored to our requirements and exceeded our expectations.

He is just wonderful. Always prompt with his replies. Anticipates and prompts my questions and needs. Goes the extra mile to fulfill my requests. Great sence of humour. Makes me feel fully supported at all times. I have recommended him to family and friends.

Norman is brilliant looks after his clients and goes the extra mile he’s a credit to your company.

Norman is first class, looks after our needs and makes sure we never have issues with our travel needs.

Norman always gives the best support and advice with any holiday and travel needs. Always in a friendly and constructive manner, We wouldn't hesitate to recommend him to anyone.

Very helpful and supportive

Excellent personal service. Norman goes the extra mile to ensure the customer gets the right holiday for them.

Norman you have put a tremendous package together and we are really appreciative of the personal service you provided . Everything was done promptly and I know that I can approach you if any queries arise. Many thanks. David

Superb support

A real expert at his job, Norman is very approachable, friendly & tailors the holiday to suit the client. Always feel safe & secure when we book with him

I’ve known Norman for over 15 years and he has booked every holiday and every flight I had had/ taken in that time. He has got to know me and my son, what we like, what our preferences are and has always tailored a holiday that fits perfectly. I wouldn’t hesitate to recommend Norman and his services.

Nornan Taylor is always present to assist you in your travel affairs and that gives a great sense of confidence and trust that you are with a good pair of hands so to speak.... Thank you Norman for the excellent service you always provide. Not just a ticket through the door !!

It has always been a pleasure to do business with Norman. Nothing is too difficult for him, He is extremely efficient and has always been very helpful in my dealings with him.

Norman always makes sure everything is perfect for our holiday. We would never use anyone else for our travel

If I could score 11, I would! Norman is extremely knowledgeable so planning a trip is easy with his expertise and advice. He is also extremely patient giving ample opportunity to make the right choices.

Friendly and efficient service meeting all my expectations in every way.

Very experienced , knowledgeable gentleman . Great service

Norman always goes the extra mile to find a holiday that suits.

I usually book online and it’s been absolutely years since I’ve used anyone else. Norman’s been absolutely blooming marvellous and he’s been so understanding. I would definitely recommend him in the future. Can you please forward my thanks onto him.

Norman's help is invaluable he knows mine and my wife needs and never fails in his choice of hotels and flights if I could give him a higher score I would

Great Service. Personal and very knowledgeable. Have used before and will definitely use again. Makes things so simple. Being ATOL registered gives you that reassurance if things go wrong.

Norman has sorted me previously with holidays, he knows my expectations and once given my travel plans, he quickly books everything needed. I can only recommend him highly as his many years in the travel industry is very evident to see and I'm sure my holiday will be spot on.

Always listens to what I want and responds accordingly. Uses knowledge of travel industry to suggest options

Norman Taylor has gone above and beyond with our travel arrangements including contacting the hotel to ask about dinner possibilities. This involved various emails until we decided on our requirements for the first evening. He confirmed our requirements with the hotel on our behalf (including making sure wine was available!). His helpfulness and attention to detail is always appreciated.

Always a pleasure to deal with Very helpful Thank you

Norman is always on hand to help and answer any questions or problems we may have. Brilliant organisation tons of knowledge and an absolute pleasure to have as our travel counsellor

Great service. Friendly and professional

Friendly helpful and speedy response

His knowledge is outstanding, always helpful and follows up all enquires very quickly

Norman is great, always helpful and efficient, makes booking a holiday so easy.

A great help to my wife and I. Very dependable and efficient

Norman ‘got me’ and what I wanted straight away. He has patiently coped with our requests and changes seamlessly. His experience and contacts in the travel industry are amazing.

Immediate and friendly response

Norman sorts everything out for me and makes sure our holiday is exactly what we want. If there are any extras we require, more luggage allowance, a special room, an extra person booking on, he will go that extra mile to make sure we are looked after

Norman was exceptionally thoughtful, understanding and resourceful in finding an imaginative solution to our holiday problems, thanks again.

Norman is an amazing travel consultant. Very knowledgeable and even more important has patience to discuss ideas, suggestions and any changes to make the holiday perfect.

I have arranged holidays with Norman for a number of years. Always available and supportive with excellent advise.

I use Norman regularly. I trust him. He’s reliable, friendly and very knowledgeable. ,

Norman is unbeatable for personal service nothing is to much trouble always very helpful very pleased with his service

As always Norman gives a professional and friendly service . We would not use anyone else to book our flights to Australia as he always manages to find good flights at reasonable prices . He is also always there to answer any queries or concerns we may have .

Norman is extremely knowledgeable in all things travel related and is always willing to help, not just sell.

very helpful Norman has always been ...always willing and ready to answer any question related to travel arrangement s which is what you want from a travel consultant ! Thanks Norman for an excellent service.

Norman has helped us on many occasions over the years. He understands what we like and makes good suggestions.

Went out of his way to make sure I was in the same hotel as friends that are travelling, nothing was too much trouble rang back when he said he would and explained everything I needed too know

I have been to a few places with Norman he his very polite and friendly very approachable even when I am being a pain in the ass I will always see Norman he his my No1 guy for holidays His customer service is fantastic and will always call

Norman communicated frequently and clearly. He was considerate to the needs of our group (group trip).

Very helpful in booking our trip thank you

Professional, informative and a friendly interaction with clients. Very good. Would readily recommend to family and friends.

He was brilliant and put up with my constant mithering and changing dates. He made sure I got the holiday that suited my needs best in the end. Thanks - I am very appreciative

I have always,bought tickets from Norman,he’s a good person.as travel counsellor.

Would not go to anyone else , great service from Norman

Always professional and most of all knowledgeable and understands the needs of a regular client

Norman is a fantastic and very diligent travel professional I would recommend him to anyone

Norman is very helpful goes up and above to help in anyway he can.

Norman always gives a personal service. He remembers my particulars and prompts when needed. I always feel I have his full attention, as if I am the only person he has to deal with. He has a wonderful sense of humour whether in person or written. Norman takes the stress out of arranging a holiday whether it for just 2 of us or a group of 10.. The score of 10 is just not enough.

Outstanding service at all times. Before he signed up with Travel Councillors, Norman traded independently. Over 40 years ,with his invaluable help, I have completed some of the biggest journeys in the world, some of which can no longer be completed due to wars, political unrest and .terrorist activity. Thank you for your professionalism, friendship also.

Extremely courteous, efficient, helpful and friendly service

A great personnel service as Norman was able to point things out that we were not aware of

Norman is very knowledgeable, replies very quickly, very professional and got us exactly what we wanted.

Great service, provided the travel arrangements exactly as I requested

Norman has been great we asked for additional help with flights and dates ect and he was absolutely brilliant . This information helped us to decided if the holiday was exactly what we wanted. By going the extra mile as he always has he secured our booking. Many thanks Norman.

So helpful and accommodating- great personal service! Keeps updated with changes! Even if not always taken up bookings still helpful and provides quick and efficient service! Definitely recommend!

Norman is a pleasure to deal with nothing is too much trouble

Norman was very good with communication and updates about the holiday plans to make sure everything was right and personal to our needs

Nothing was too much trouble and advice tailored to us. He's fantastic

Norman is very easy to get along with, understands your needs which makes decisions easier, and does what he says he will do with no fuss or bother. Would definitely recommend Norman to anyone.

Norman has helped and advised us with our travel plans for a number of years and has never failed to deliver.

Norman always goes the extra mile!

My experience with Norman, has been exceptional. His immediate responses and prompt delivery of quotes have made the planning process effortless. Norman is always willing to accommodate amendments, providing a stress-free and flexible experience. His helpful demeanour and great advice further enhance the overall satisfaction. Working with Norman has been a pleasure, and I highly recommend his services for a seamless and enjoyable travel planning experience.

Great communication from the start. All questions were answered efficiently. Lots of information provided about our booking. Great service.

Norman always understands what’s wanted and wants to go that extra mile. I use him whenever I want the perfect trip!

Always had great service from Norman a true professional. Will continue to use his services wherever we go

Outstanding relationship, excellent knowledge and honest advice.

Norman has booked many holidays for us, over the years. He is very helpful, friendly, and patient with us. He will always go out of his way to help us.

Excellent all round service. Alternative options explored, clear recommendations given, booking and travel, including insurance, promptly arranged.

As always, Norman has shown great patience with all my changes and requests and has been the consummate professional with a personal touch. Thank you Norman

We appreciate all the advice and help you have given us over many years.Thank you

Norman is really accommodating and ready to understand your requirements. He offers solutions and is ready to adapt those to our needs. It’s a good experience using Norman’s services to sort out our holidays.

Really great service Knowledge Went above & beyond

A truly personal service. Someone who listened to what I wanted, and enabled me to get the best possible outcome to my request.

I would highly recommend Norman - he is a very knowledgeable and experienced travel Councillor. In addition he has a very valuable quality and that is patience!!

I have already recommended you to several friends!!! Thanks for organising my trip to Tokyo- perfect leaving and arrival times and the most direct flights!! 'Taylor made' in fact, as usual!!!

Absolutely first class service we would definitely recommend Norman for all holiday requests much better than the travel agent JD Wigan

Helpful, speedy, great service, trustworthy, listened to my needs and will be using this service again and definitely recommend Norman Taylor - Travel Counsellor to friends and family.

Norman is brilliant our holiday is always perfect and we would never book with anyone else

I would always recommend Norman to friends and family and have done so recently. He is friendly, helpful and efficient at all times as well as being very experienced. He provides a prompt and reliable service and is absolutely trustworthy.

Norman is great, really knowledgeable, friendly and efficient. Would and have recommended him to friends and family

Very helpful and nothing to much trouble

Provides a choice of options, all competitive, once choice is made any changes thereafter are monitored by the counsellor and relayed back to client for relevant consideration/action. No worries!

Norman has always offered excellent service. We trust him implicitly when booking a holiday.

Norman is my go to guy always excellent service

always an excellent experience dealing with Norman. Known him 40 years, no less, & he has been my sole travel agent throughout that time.

Very knowledgeable about our destinations which was fantastic

Norman is great ! he does his job in a calm efficient way ! gives you the best options and you just have to make the most of it in your own time .... he has a way of making you feel like you are the only one he is working for ! he is better than a tablet you swallow ! he just takes the headache away !

Norman is very helpful in advising you on your choice of holiday and gives Excellent advise and guidance would highly recommend to anyone.

We thought that you did an excellent job on this occasion, as you did in the past and we would have no hesitation in recommending your service.

Book all our holidays through Norman because he always gets us a good deal and gives us piece of mind that our holiday will be perfect.

Nothing is too much trouble for Norman and he will go the extra mile to make sure you have a stress free holiday.

As always Norman is really helpful even sending through a variety of options

Norman came highly recommended to me and I would recommend to anyone who will listen. Norman has booked two Florida trips for me now over the years and has taken away all of the stress and worry associated with booking a large family trip. The internet has made booking your own trips a lot easier than it used to be but without the right experience and knowledge of how the group bookings systems work it can lead to costly mistakes Thanks again Norman

Norman is a very friendly and local guy who is well versed in your requirements and is always willing to go the extra mile to meet your demands.

Very very helpful in every way

Excellent, over and above normal Customer Service. Very obliging.

Norman is always very approachable, helpful and knowledgeable. It is a pleasure to deal with him and he always goes the extra mile. He is very reliable and over the years has made our bookings and traveling very easy.

Norman was extremely helpful, arranged my travel requirements efficiency and relieved me of any stress. Would definitely recommend him.

Gives lots of options and responds quickly. Friendly and informative.

Always helpful, prompt with response and polite.

Listens and acts promptly to source and recommend the perfect holiday to match your requirements

I have used Norman Taylor as a travel adviser for over forty years. I will continue to use him every time for my holiday needs, I think that speaks for itself.

Exceptional service as always from Norman. I give a short brief, but having booked all my holidays with Norman since 2009, he knows what I’m looking for better than I do! Very much looking forward to my holidays in Norman’s safe hands!

Excellent advice and service as always.

Norman is a friendly, reliable trusted travel agent. It makes booking and travelling easy by taking the strain

Norman has arranged several holidays for us. He is always attentive and reliable and responds quickly to our requests. Highly recommended,

Very easy to deal with sorted everything for us next day turnover would highly recommend

Norman has been a fountain of knowledge from start to finish, guiding us along the way. His expertise in holidays and his ability to listen to our requests means we can only score Norman the top marks available. If you need a holiday booking or crafting, you need Norman

Norman is the easiest and most efficient person I have ever dealt with for booking holidays. I was introduced to Norman back in 2015 by a former colleague and have had the most memorable and superb family holidays as a result. I was delighted to see Norman back on the travel scene post COVID and have already booked my next holiday with him - my first since COVID. All I had to do was give Norman an idea of where I wanted to go, what kind of facilities (i.e. kids clubs, family focus etc), rough budget and dates. As a result - a seamless, hassle-free holiday all booked. The family are super excited. Thank you, Norman!

I always recommend Norman to friends and family due to the first class service and help I have received from him on numerous occasions . The benefits of using Travel Counsellors are totally clear to me. Norman provides a professional, efficient and friendly service at all times. Why struggle making your own arrangements when you can use an expert? Norman's knowledge of the Travel industry is extensive.

Norman is an expert at his job. And he's excellent at keeping you up to date

Norman was fantastic in advising the best destinations and accommodation for us.

Norman has made the booking of our flights and hotels a very stress free process. We would definitely use him again.

Travelled with Norman's help for years. Excellent support.

Norman was so efficient and helpful, within a couple of hours of me asking him to find flights to Australia, I was booked, visa sorted and paperwork delivered. I will 100% be going to him again. Thanks Norman!

very efficient and helpful !

Norman was very aware of my holiday needs and I think he got the best deal for me and the price was within my budget.

Noman is fabulous. He takes away all the hassle of booking and gets us exactly what we want . We would never book with anyone else

Norman is fantastic, booked quite a few holidays through him now and he always goes above and beyond our expectations!

In the past Norman has helped my wife and I with our travel arrangements and we intend to continue in the future. Thank you Norman.

Norman is brilliant at what he does he's my go to guy for all things travel related He'll if he was England manager we would have won something by now

We always use Norman’s services to book our flights to Australia . He is super efficient and leaving Norman to sort the flights out takes away any stress we would have booking for ourselves ,which allows us to look forward to our holiday .We would always recommend him and in fact we have !

Norman is extremely knowledgeable, trustworthy, patient, friendly and helpful.

Fantastic service of Norman as always Fist met Norman 2017 he arranged an holiday for me and my family to watch our favourite rock band in Miami on a cruise We have amazing memories of that trip First class service

It was a real pleasure to organise our holiday to New Zealand with Norman Taylor, absolutely no problems, nice very friendly , guy, gave us lots of options for our travel arrangements, we would highly recommend him for booking a holiday, its the personal touch, can't thank him enough for all his help, John Darbyshire, Wigan, lancs

Great experience with Norman from Travel councillors so far. He has managed to create the ideal trip of a lifetime for us to Australia and New Zealand keeping us informed all the way.

Norman has been my travel agent since 2009 and I simply wouldn't book a holiday without him in my corner. Never a problem, lots of new destinations offered that we had never considered and a great knowledge base and a great man to boot.

Superb advice and efficiency as always!

Norman is always helpful & readily seeks to get the best deal personalised to your needs/ requirements. He is prompt with his search & fully informative through the process of booking your holiday. My family & I have booked a few holidays now with Norman as I have found him efficient & trustworthy. Looking forward to the next!????

Our experience booking with Norman has always been excellent his attention to detail is second to none . We would not hesitate to recommend him to our friends

Norman is always very helpful. Always fixes us up with what we want.

We have always booked our holidays with Norman even when he had the shop he as our best interests at heart and goes the extra mile to help us. His knowledge of the travel industry is exceptional.

Always brilliant service

Excellent service, very obliging, and really helpful in these difficult times. We strongly recommend this gentleman's expertise.

Due to the popularity of the holiday we wanted to book Norman put in a lot of time and effort to secure us seats on a flight and accommodation. We would not have been able to book the holiday without him.

Excellent personal and friendly service. Very prompt responses to requests with good advice given. Would definitely recommend Mr Taylor to my friends.

Norman always goes the extra mile to make sure your holidays goes smoothly

Norman Taylor has been my travel councillor for over 40 years.. I have always valued his advice and expertise, he has never let me down.. He knows the standard of holiday which suits me and finds the right holiday for me without much effort on my part. I have recommended him to my friends and they are all satisfied with his work.

Norman is great, really knowledgeable and we trust his advice

I have used Normans previous company for 40 years continuously & his high level of customer service has continued via yourselves.

Norman provides a first-class service and he is always on hand to resolve any queries. I’d have absolutely no hesitation in using him again or recommending him to friends and family.

A very helpful and personal service so won't hesitate to use you again.

I already have recommended Norman to friends. His attention to detail is very good and the personal service is second to none. He has just arranged a cruise for a group of 9 . He even reminded me to renew my passport, that is what I call a top rate service.

Fantastic service and excellent customer service would highly recommend anyone to use Norman.

Norman has been exceptionally helpful, planning our trip with precision, looking out for all our specifications and taking the stress out of booking an intricate trip of a lifetime! It was particularly wonderful to realise that i have seen Norman several times in person on local walks with our dogs, it all seemed to make things somewhat 'meant to be'.I have already recommended him to my family and will be using Norman again in the very near future. Anna

Norman is really helpful and takes a lot of the stress away from travelling, particularly in these times where rules are changing about covid.

Norman you made the booking so easy, thank you so much, i would recommend your service anytime.

Norman is extremely helpful. He takes the time to find out your exact requirements and also will find a range of options.

Have been a customer of Norman for many years. Impeccable service & knowledge. Just give him a country & a budget & you get your dream holiday! He is always available once you are away in case of any problems, which is so reassuring ??????????

What a wonderful patient (because I can test anyone's patience) man who went above and beyond to help. He has already been recommended to friends and so pleased he was recommended to me.

I would ( and have always) recommended Norman to friends and family. I always receive a prompt and efficient service. He has gone well above and beyond during the pandemic in particular giving useful tips and advice. He is always attentive and understands my requirements perfectly. Also he is always cheerful and upbeat ! More people should use travel agents like Norman -it is very reassuring in such constantly changing and uncertain times. I would recommend this approach to anyone. He is very approachable .

We were given the best service possible: efficient and personal. Nothing is too much trouble for Norman and we appreciate the effort he goes to on our behalf.

Norman is extremely helpful and always willing to go the extra mile to create a perfect trip!I have already recommended my friends and colleagues!A* service (with a smile)We can't wait to book future trips

The level of service provided by Norman was 100% from our initial enquiry to the arrival of the aircraft in the UK. His advise around the current covid requirements made everything a smooth and easy transition - thanks Norman!!

Norman has arranged several holidays for us in the past. He is extremely efficient and helpful and our previous holidays have gone without a hitch. We have already passed on his details to several friends. Ian & Ann

Norman always meets our requirements/request and nothing is too much trouble he’s very knowledgeable, polite and goes the extra mile ????

Many travel consultants are ok when you are making a booking but are not always too interested when things go wrong, Norman always ensures that any special requirements are confirmed and after dealing with him for many years we know we can rely on him, even when things don't go as planned.

We have always had wonderful personal service from Norman who will answer every query promptly ,and make the whole booking experience stress. free

Norman is great, really knowledgeable but more important I trust his help and advice which in the current climate is crucial.

A very good and reliable service , lots of advice and a pleasure to business with .Thank you Norman for your quick and efficient effort’s over many years.

Norman is very informative and helpful in every way. He takes away the hassle of booking a tailor made holiday! My partner and I wouldn't go anywhere else and will look forward to booking our next trip away through Norman.... as soon as we get back from the Maldives ??

Excellent rapport with his clients . Great knowledge of the business.

Norman Taylor is brilliant and always sorts me out with the perfect holidays.

Just a very professional and helpful service.

I have dealt with Norman for many years and have always been more than satisfied. I have already recommended him to three friends.

Have been using Norman for the last 4 years and he has always been very knowledgeable and helpful, we would not hesitate in using him again. Definitely recommended.

Norman once again exceeded our expectations, he sourced the perfect location and package for us to celebrate our Silver Wedding Anniversary. I’d certainly recommend him and Travel Counsellors

Norman was very helpful, knowledgeable and responsive to my enquiries . He has given me excellent advice in the past and continues to do so which is even more important at the moment with all the uncertainty around travel.