I’m Olivia , your personal luxury travel expert based in Epsom, Surrey. With over 20 years of experience in the travel industry, I can genuinely say, I absolutely love what I do!
Travel is my passion, and I’ve been fortunate to explore some incredible destinations over the years, including the Caribbean, USA, Bali, Dubai, Malaysia, Mexico, and many beautiful cities across Europe.
Over the years, I’ve had the pleasure of helping clients create unforgettable honeymoons, relaxing family holidays, and exciting city breaks. No matter the destination, I go the extra mile to make sure every trip is as seamless and special as possible.
As an independent Travel Counsellor, I can offer you an exceptional level of choice and service, something you just won’t find on the High Street or the internet. I provide honest, independent advice and a truly personal service tailored to your unique needs.
One of the most reassuring aspects of booking with Travel Counsellors is our financial protection. Everything you book through me is covered by the Travel Counsellors Trust, which offers a level of security few other travel agencies can match. Unlike ATOL, our protection covers all elements of your booking. not just flights, giving you complete peace of mind.
Imagine planning your next dream holiday from the comfort of your own home, with the convenience of speaking directly to the same person each time—me! I work around your schedule and have access to a wide range of trusted travel suppliers, allowing me to tailor every trip to suit your tastes and budget.
Ready to start planning your perfect getaway? Get in touch—I’d love to help turn your dream holiday into a reality.
Thank you for visiting, and I look forward to speaking with you soon!
My customer stories
Sent by Declan Grant
Hampshire 02/08/2022
As always Olivia has been a pleasure to work with while organising my latest holiday. Very quick, friendly and efficient coupled with the fact she understands fully all requirements and tastes. Also, has helped massively with one of my friends who was let down by his travel agent and helped find and book alternative accommodation whilst he was away. And all on a Sunday morning. Olivia genuinely couldn't do enough for her clients and I couldn't recommend her higher.
Sent by Victoria Kopczak
Rochdale 12/01/2022
Olivia was so helpful, patient as it took time for us to decide which hotel we wanted to stay at but she gave us options to explore. The whole process was smooth and none stressful. We cannot thank her enough
Sent by Graziella Jefferey
London 12/01/2022
Olivia is amazing - especially in these crazy times. I highly recommend her for any travels - she deals with all private and business trips for me!
Sent by Quinton Mckay
Scotland 05/11/2019
Olivia has been most helpful in providing most suitable options for our trip and has helped secure a whole range of bookings, not just flights and hotels. With Olivia's help and support it has removed any stress that usually comes with booking a holiday. Will definitely be using Olivia (Travel Counsellors) in the future.
Sent by Peter Leers
Henley on Thames 08/02/2019
Olivia is a special lady and has exceptional talent in the travel business. I have already recommended many friends to use her in future.
Sent by Paola Poiesz
Surrey 08/02/2019
Olivia is the best travel organiser I know! Everything is arranged with lots of thought and care
Sent by Quinton Mckay
Glasggow 22/01/2019
Olivia was incredible, the most helpful individual I've used in any type of service industry. She was quick to respond, attentive to our holiday requirements and was able to offer us a fantastic price for our trip. I'm so pleased and reassured that I've booked my holiday using Olivia. Can't recommend her enough.
Sent by Robert Butler
Surrey 16/10/2018
As usual the excellent, friendly & knowledgeable service provided by Olivia takes any worry out of planning a holiday
Sent by Peter Tolley
Surrey 19/09/2017
Olivia always looks after our needs extremely well.
Sent by Samantha Bryans
UK 11/09/2017
Excellent service, great communication and extremely helpful with great ideas and suggestions. Can't find fault.
Sent by Rajinder Panesar
Virginia Waters 11/09/2017
I trust Olivia to book my holidays 100% and have already recommended her to my friends and family and will continue to do so. She hasn't disappointed us yet
Sent by Sangwani Mabhena
London 25/02/2016
Olivia. I am sure you hear this a lot but I always comment to my colleagues that I think your service is very impressive and you run a very tight operation.
I am always impressed with your ability to make things work, all the time.
Sent by Larne Patrick
West Yorkshire 09/02/2016
Olivia goes out of her way to help. Best service I've ever had and will always use her and reccomend her to everyone.
Sent by David Buncall
Manchester 02/02/2016
I didn't even need to look at the hotels pre booking. Olivia always delivers quality holidays absolutely tailored to what we want. When we did look we were delighted. Stunning as ever!
Sent by Livia Brickwood
Surrey 13/10/2015
Olivia is so efficient, professional and friendly to deal with. She always works perfectly to our brief, as well as providing her own suggestions and knowledge for each of our trips.
Sent by Victoria Bayliss
Surrey 13/10/2015
Olivia has been extremely helpful and has gone over and above what I expected to ensure that all my holiday needs were met. I wouldn't hesitate in recommending her to famliy and friends. More importantly, l don't think l will book a holiday without her in the future.
Sent by Angelina Villa-Clarke
Surrey 13/10/2015
The service we received from Olivia was second to none. She was very knowledgeable about our chosen destination, extremely helpful and very fast at responding to any query and indeed booking our holiday. She was very flexible and a pleasure to deal with. We would highly recommend Travel Counsellors and use you again.
Sent by Rajinder Panesar
Virginia Water, Surrey 02/03/2015
Olivia is so helpful with all our holidays, she understands our needs and delivers every time I will and have recommended Olivia to my friends and family.
Sent by S Craig
Surrey 11/12/2014
Nothing is too much trouble for Olivia to research and she reverts with holiday details, showing comparisons, very quickly. I would definitely recommend Olivia to friends, family and colleagues.
Sent by Tracy Howell
Surrey 03/07/2014
Olivia is always very helpful polite and efficient. She helps us find the best deals and get us just what we are looking for. Nothing is ever too much trouble even when we ask her to chop and change things around to get the best price and flight times she always willingly obliges. Having Olivia deal with all our checking in etc. makes things easier and flow seamless. We have now used Olivia a couple of times and will continue to do so. We would also highly recommend her to our family and friends with confidence.
Sent by Annabella Auletta
Surrey 10/04/2014
I found Olivia to be a top Travel Counsellor. I told her what I wanted and how I wanted it as I am a very fussy traveller and was traveling out with my 12 year old daughter. Olivia had no problem attending my desired needs, it seemed nothing was impossible for her do! Truly someone who is very dedicated to giving her clients what they want. Will always be booking through her from now on, saved me so much time and that is exactly the service we want, not to mention putting the package together at a great deal! Have already recommend to to many! Very satisfied and happy client.
Sent by P Andrews
Surrey 14/01/2014
Olivia was really helpful and went the extra mile to answer our questions and make sure that the accommodation we had booked was what we wanted. Could not rate the service highly enough. Thanks for getting the 2014 holiday off to a good start, six months before departure!
Sent by S Gordon
Surrey 14/01/2014
Olivia is so efficient. Her quick response to my queries and vast knowledge of the market made booking our large family holiday completely stress free. Thank you again.
Sent by Beryl Cowlin
Surrey 15/10/2013
Whatever the score is, we would like to give Olivia Posca the maximum all the time on every part of the service. Olivia has been wonderful to, and for, us. We are inexperienced travellers and needed someone to look after us. Olivia has done just that. We feel indebted to her the way she put our holiday package together. We cannot rate her highly enough for "being there for us". It definitely was ‘The Personal Service’. So glad that we could give you this information.
Sent by Amanda Miles
Surrey 28/06/2013
Olivia is extremely helpful, efficient and effective. She works to do everything she can to get you the holiday you want.
Sent by Surrey Family
Surrey 22/06/2013
Olivia has been so efficient and given us so much of her time, even a quick text message in the evening or weekends isn’t too much trouble. We are a busy family of 6 with children ranging from 19 to 6 years of age, all into their various sports. Olivia has been very helpful finding us suitable locations to keep everyone happy. She really listens to our requirements!! She makes my life so much easier!
Sent by Peter Tolley
New Malden 22/06/2013
We have always been happy with the way that Olivia has looked after us with our travel plans. She really looks after us!
Sent by Robert Dark
London 22/05/2013
Olivia felt very much like my own personnel Travel Counsellor who responded immediately at all stages of organising my holiday.
Sent by Nataliia Zaderiaka
Surrey 22/05/2013
Every time we book with Olivia she makes it so easy and stress free! She is professional and easy to work with. We would definitely recommend her to everyone we know! Thank you!
Sent by Clare Deeprose
Surrey 06/03/2013
Olivia was extremely helpful and efficient. It was never an inconvenience to stop and check something for me whenever I contacted her. Would absolutely use her again.
Sent by Mags Davison
Surrey 29/10/2012
Your standard of service, attention to detail and patience was fantastic! Also your negotiating skills in getting us the best rates on hotel, transfers and buses was a God-send! I am recommending you to everyone! Thank you Olivia, we will be in touch soon.
Sent by Jodie Stuckey
Surrey 20/08/2012
Olivia was fabulous, really listened and also managed to get a good deal. Will definitely be using Olivia again to book our future holidays.
Sent by Bernadette Fitton
London 08/07/2012
Olivia was really helpful and she went the extra mile to make sure we were happy.
Sent by Zoe Ray
Epsom 08/07/2012
Olivia was a great help with some great ideas for our family holiday I will now be using Olivia for all our holiday bookings and I will recommend her to all my friends and family.
Sent by Frank Stone
London 13/06/2012
Great service, really helpful and got us a holiday which we are really looking forward to. Thank you.
Sent by Ashvinder Virdi
Egham 13/06/2012
Excellent and a very personal service received from Olivia. She made my busy life much easier by organising my trip seamlessly.
Sent by George Barnard
Xativa, Valencia 07/10/2010
Olivia was introduced by a mutual friend, so the flight from Spain to Mexico and the hotel for our daughter's wedding was booked effortlessly. On the day prior to our departure, a volcano erupted in Iceland. Our flight from Spain was cancelled so we had to drive to the UK. During the 18 hour journey, Olivia phoned (day and night) with updates on the situation and our options as they developed. Priceless.
Sent by peter tolley
new malden 20/09/2010
Olivia has arranged a number of trips for our family and no request has been too much trouble for her. From start to finish our holiday plans have been just right. We are looking forward to our next trip booked through Olivia!
We know it will be exactly as we want it.
Sent by Viv Parsons
Leatherhead 20/09/2010
I have been using Olivia for several years now to help with my travel arrangements. She is fabulously reliable and efficient. I have passed Olivia's number over to several of my friends knowing that they will get the same super efficient service that I get.
Sent by Claire Hughes
Horsham 20/09/2010
Olivia has been a brilliant help to us when booking a family holiday. Nothing is too much trouble from the varied requests I have made from her!! She has always been extrememly helpful, professional and knowledgeable about the holiday industry. We have had 2 fabulous family holidays thanks to Olivia and I'm sure we will use her again in the future.
Sent by Mark Shelbourne
Hargrave, Cheshire. 01/08/2008
Olivia is simply the best travel agent I have ever dealt with. She always provides the best service and attention to detail. Her aftersales service is also first class. If you want a care free holiday with the piece of mind that Olivia is always there to support you during and through out your holiday then look no further. Peace of mind and first class service is very hard to find.
Sent by Andy Driskell
Surbiton, UK 18/07/2008
Olivia has been fantastic in dealing with all of my travel requirements for both private and business. I always get a swift, friendly and professional response and she has sent me off on many memorable trips with no hitches or complaints. She is now my first port of call for any travel requirements. Thanks Olivia!
Sent by Karen Powell
Chessington 18/07/2008
Our business is based in Chessington, we have used Olivia for our travel requirements on several occasions. Olivia is great! She is friendly, helpful, patient, reliable and prompt. This makes a huge difference for us when we are booking our business or domestic travel - we can highly recommed her services.
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