Based in Sandbach

Paula Izzard

Available for new enquiries

It's Nice To Meet You

Hello my name is Paula and I am an independent Travel Counsellor based in Sandbach Cheshire I live with my husband Mike and our son Arthur.

Being a member of the Travel Counsellors family is a privilege which allows me to draw on extensive personal travel knowledge whilst enjoying the framework of holiday options and discounts the travel counsellor global brand offers. The key factor to all that we do is the personal touch ensuring that we deliver, and exceed, customer expectations – meaning that you are sure to receive the best service and enjoy the holiday you deserve.

I have over 19 years of travel industry experience initially with Monarch Airlines as both long haul and short haul cabin crew. This gave me extensive knowledge of world destinations, the best hotels, the resorts which suit differing profiles and those hidden tips which once experienced can make a holiday extra special. My knowledge includes safaris, Lapland, ski resorts and beach/sun destinations. City breaks including my own personal favourite New York and driving the Pacific Highway from San Fran to Vegas feature heavily in my list that have been ticked and thoroughly enjoyed. If you dream of a South African wine tasting trip, I have experienced it and can make it a reality! More recently I have worked organising travel logistics for a triathlon events team organising bike travel and hotel/flight bookings for competitors across Europe. This involved valuable knowledge of European flights and hotels to suit all budgets.

Throughout my time in travel my focus has been on customer service of the highest level. It is the most important factor to me when I travel and it is how I believe my customers should be treated, I am a trained wedding florist and therefore can specialise in dream weddings abroad or honeymoons – in 2017 I arranged my own marriage in Montenegro and therefore can bring my own ideas and experience to assist you to make your day perfect in every way!

Whatever your travel needs, be it a flight, city break, winter sun, cruise, villa, luxury, low cost, activity holiday, theme park, conference or business travel, dream wedding or honeymoon or requirements to suit all accessibility needs I can be your travel contact.

Please give me a call or send me an email to discuss all of your travel needs – I would be delighted to help.

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Virgin Voyages

29 June 2022

I have finally been on my first ever cruise!! I was given the opportunity with Virgin Voyages, and I didn’t want to turn it down as I have been really intrigued by cruising since starting my business 2 years ago. Like many I had naively followed the stereotypical profile of a cruise passenger, and this was something that had previously played on my mind. How wrong I was to believe this myth but more about that later. My husband and I flew out to Barcelona in May to join Valiant Lady which like all Virgin Voyages is adult only. Our boarding time was a leisurely 13:30pm, Check-in was very organised, very little waiting time, covid passes, test etc shown and we were quickly on board this magnificent ship. First impressions make lasting impressions, and we were certainly not disappointed. Our Cabin We stayed in a Sea Terrace Cabin, and I must say I was pleasantly surprised with the space we had, the room was ultra-modern, very clean, great balcony space with a very comfy. The room had everything we needed and all the lights, tv etc were controlled via the iPad in the room with great ambience lighting. There was even a rain shower in the bathroom. There is a great selection of cabins available ranging from a few insider cabins all the way up to the Rock Star Suites which are very quirky, large terraces with hot tubs and lots of added extras. The Ship The ship holds 2700 passengers across 17 levels, we soon found our way around quickly and everything was clearly signposted. The ship décor was stunning and high quality and there was attention to detail with the usual Virgin flair we’ve come to expect. Restaurants Eating on Virgin Voyages is very different. You will not find a buffet anywhere on the ship, everything is made to order saving a huge amount of food waste. You can prebook your restaurants prior to the trip all on your Virgin Voyages app which was simple to navigate. With reservations available throughout each evening, you can pick & choice when & where you would like to eat, amending reservations whilst on board even on the day. There are 6 speciality restaurants which are all different and unique with Michelin starred chefs. They range from Italian, Mexican, Korean, Vegetarian and the Test Kitchen which offered a real twist by delivering a cuisine science experience. The galley is an open plan eating area with a vast variety of foods you can order from sushi, toasties, to burgers and is all waiter service. If after a day of exploring, you are too tired or fancy breakfast in bed you can order Ship Eats from your app where food is delivered to you anywhere on the ship and available 24/7. Bars and Entertainment There are lots of different themed bars all over the ship, the champagne bar called The Sip, my personal favourite was The Dock House at the rear of the ship which was perfect for chilled music and sunset views especially when we were leaving ports. Situated In the centre of the ship On The Rocks offers cocktails along with a full bar whilst you listen live music. Loose cannon offers you the chance to relive your youth with entertainment from Pac Man machines to air hockey. As the sun sets if dancing is your thing head to The Manor nightclub, the Groupie for karaoke, Casino for a bit of a gamble, Voyage Vinyl to spin some records and the Red Room for live performances where we saw the amazing dance show Dual Reality. One night of the sailing is the Scarlet Party where you are asked to wear a splash of red and the top deck comes alive for a pool party, an event not to be missed. Fitness & Wellness The ship has a great gym for sailors to keep up their fitness routines should they wish, they offer a variety fitness classes from yoga, bungee classes, HIIT and lots more. There is an outside running track on the top deck, boxing ring, gym, and basketball court. For wellness on the waves the spa offers a huge variety of treatments and spa facilities. A hair salon for a quick blow dry or a barber for a relaxing shave. There is even a tattoo parlour Squid Ink for those wanting a permanent reminder of their holiday. Virgin Voyages has really thought of everything when creating their cruise experience but what really stood out was the high standard of customer service from the crew. From the moment we boarded everyone was very friendly, helpful, and chatty. It was evident the crew were relaxed and enjoyed working on the ship which created a very positive customer experience. The ship is for adults only and on our cruise, we were accompanied by a real variety of passengers from across the age spectrum. Due to this I believe Virgin Voyages are dispelling some of the myths of sailing and making it a fashionable way to travel/holiday. I really enjoyed waking up in a new destination each day * and I will be booking another Virgin Voyage cruise in the near future. The worldwide cruise market has many options available to those looking to explore, Virgin Voyages will shortly be taking delivery of their third ship and offering cruises not only in the Mediterranean and the Caribbean but also in Australasia. *The cruise I travelled on was the French Daze and Ibiza Nights visiting Barcelona, Marseille, Cannes, Olbia and Ibiza

My customer stories

Sent by Michelle Finney

Paula’s patience and dedication is incredible! I’ve already recommended her to a friend for her big trip.

Sent by Guy Penn

Paula has found and booked a number of holidays for us. She customed the holidays to our requirements and excellent communication from start to finish

Sent by Melanie Wright

Paula is a great travel counsellor. Nothing is too much trouble and she is quick to respond to my enquiries.

Sent by Cheryl Burton

Paula has been so helpful from the very first time I contacted. Fantastic service, nothing was too much trouble.

Sent by Ginny Mitchell

I always book our holidays through Paula as she goes above and beyond every time to make sure everything is organised, runs smoothly and least stressful. Would definitely recommend Paula!

Sent by Keith Lears

I’d always use Travel Counsellor Paula Izzard. She knows my likes and dislikes. What's the point of scrolling through the internet. When I can message or call Paula. Travel Counsellors are world wide with extensible knowledge and contacts. I wouldn’t dream of going anywhere else. Top Marks. Thank you so much Paula

Sent by Lynnette Tabner

We always use Paula for holidays abroad and mini breaks in England. Nothing is to much trouble, we pay and go. Paula organises everything, hassle free and such a friendly helpful person. We do not book any other way highly recommended her

Sent by Allen Griffith

I’ve used Paula’s service’s several times and she has always been first class.

Sent by Lisa Knightley

I was very happy with the service so far everything sorted Paula was happy to change things where needed and now can’t wait for our holiday

Sent by Rachel Brewster

I would absolutely recommend Paula to my friends and family! She makes, what can be quite a stressful process, so easy and very much stress free. The only thing I have to worry about is turning up to the airport on time!

Sent by Jack Vernon

Fantastic service! Paula took all our requirements and return multiple options that match plus some that she thought we may also be interested in based on her expertise! She has manage the whole process for us and every query has been promptly and correctly answered. For the biggest and most important holiday of our lives (our honeymoon) it has been a breeze, and we have actually been able to enjoy the process! Highly recommend!! And will definitely us Paula again!

Sent by Danielle Sonnessa

Paula was so easy to communicate with, she did what I wanted and was really helpful for our honeymoon. Thank you!

Sent by Steve Dowler

Excellent service. Would definitely use again

Sent by Gregor Smith

As with previous (Lapland) trip, the booking experience was fantastic. Took a load of angst out of choosing a destination and resort by having the options narrowed and focused. We will definitely be using you again for the next family adventure.

Sent by Paula Clifford

Paula has booked 2 holidays for us now and dealt with various other enquiries for travel. She is amazing and has always responded very quickly to all our queries

Sent by Phillip Baldwin

We can’t thank Paula enough for arranging our holiday and making everything as seamless and easy as possible. We had all our travel documents, transfers and accommodation sorted which made everything completely stress free, especially travelling to two countries. The holiday itself was amazing on every level, from the food to the hotels and the excursions. You have completely exceeded our expectations and we can’t wait to book the next one with you!

Sent by Chris Reed

Fantastic service so far. Would highly recommend!

Sent by Patrick Heath-Lay

Paula was exceptionally helpful and I would have no hesitation in recommending her to anyone looking for help with their holiday

Sent by Margaret Shannon

Paula, is an excellent travel counsellor, who always goes the extra mile. Appreciate her help.

Sent by Melanie Wright

Paula has been really helpful, professional and attentive. No question has been too much and she's been quick at responding to all of my emails! I will definitely recommend Paula to others and have already asked her to look in to another trip for me!

Sent by Lynsey Cowley

Paula has been super helpful with any questions we’ve had and the check in seating process. We are super happy with the service we’ve received

Sent by John Foster

Very friendly and professional, and offers ideas perfectly suited to our requirements.

Sent by Duncan Jefferies

Paula grasped our needs immediately and has been really helpful in creating an itinerary for us.

Sent by Rachel Brewster

Paula makes the whole searching/booking process so seamless and stress free, which is great!

Sent by Andrew Shufflebotham

Nothing was to much trouble for Paula we changed our minds on a daily basis and she took it in her stride and quickly came back with new ideas. really looking forward to getting on the plane, thanks so much Paula

Sent by Joan Jenkins

Sorted everything I needed no hassle thank you

Sent by Hilary Brown

Paula provided me with excellent customer service and she is greatly helpful and knowledgeable. I will always recommend her to my family, friends and colleagues in future.

Sent by Paul Tabner

Always does a great job and is available at end of phone if any problems.

Sent by Guy Penn

I detailed what type of holiday I wanted and Paula found an exact match. Much appreciated.

Sent by Keith Lears

I’d give Paula Izzard a hundred points if I could. It’s like ringing your BFF. She knows me like a BFF would. All my likes and dislikes. Absolutely nothing is too much trouble. Especially when I ask the silliest question. I feel safe and secure in her very capable professional hands. I wouldn’t use any other service. Amazing. Worth every penny. Thanks so much x

Sent by Emily Clarke

Paula was amazing from start to finish, great communication, nothing was to much trouble. I would highly recommend and will definitely use again.

Sent by Paula Clifford

Great dealing with Paula to book our holiday to the Maldives. She was a wealth of information and always responded to my emails super quickly. Highly recommended!

Sent by Darren Griffith

5 star service Paula sorted everything out. We had a fantastic holiday in Malta staying 3 amazing hotels. We got really good rooms and I think that is because we booked with Travel Counsellors

Sent by Carly Griffith

Dear Paula, Thanks so much for organising a fabulous island hopping trip to Malaysia for us. Not only was the trip cheaper than we could’ve booked ourselves, but your organisation skills and support made travelling stress free. We’ll be back to book with you again soon. Thanks! Carly (and Rich).

Sent by Tony Dunn

Paula has been nothing but wonderful. Always answering questions with amazing customer service

Sent by Alexa Williams

If your planning on going on holiday, look no further! Absolutely amazing service, always going above and beyond making our dream holidays come true.

Sent by Alan Batty

Very friendly and efficient service.

Sent by Allen Griffith

This is the third time I have booked with Paula at Travel Counsellors and each time I haven’t been disappointed, each time I forward my criteria she has come back with options and ticked all the boxes.

Sent by Lauren Murray

Great value, Great Communication and Friendly service

Sent by Natasha Wright

Paula was extremely helpful and took on board our holiday needs and budgets to provide 3 great options. She was quick to reply to any questions I had and made sure we had all the up to date information regarding passports and covid vacancies. She was always friendly and approachable and I felt that no question was a silly question. Booking the holiday was simple and efficient and she made sure I was aware of what would happen next and anything else I needed to do or provide.

Sent by Ross Archer

Paula has been amazing at not only organising our trip but also keeping us up to date with everything that is happening and ensuring we have all the correct information. She has been extremely personable. I would 100% liaise with Paula regarding future trips away and recommend her to anyone thinking of booking a trip away.

Sent by Lynnette Tabner

Paula recommend our hotel, Ikos Dassia in Corfu, which was amazing and the best hotel we have ever stayed in, 5 star in every aspect. She booked our car parking and fast track at Machester airport and private transfer in Corfu to our hotel. All was seamless and trouble free. Paula provided us with printed copies of all our travel documents, barcodes and QR codes and these are also included within the Travel Counsillor phone App which contained full details of our trip in one place. We have found a new way to travel from now on and will definitely be contacting Paula in future.

Sent by Beverley Buckley

Paula always goes the extra mile. I wouldn’t hesitate to recommend her in the knowledge that she will provide the same excellent service to them as she does to us every time we travel with Travel Counsellors.

Sent by Pete Jillians

First class booking service, and our holiday bookings were researched completed just an hour or so after our requests and preferences were submitted. Well done Paula and we will certainly be using your excellent services again.

Sent by Johanna Tatt

Made the whole process very easy and straightforward. Will be recommending her to friend and family.

Sent by A Booth

Paula is an extremely efficient, personal and professional counsellor - i would recommend her services to any of my friends or family. 7 star service x

Sent by Rachel Layland

Paula helped us plan our dream holiday and she was so knowledgeable and helpful, I can’t recommend her enough! The reassurance that she was at the end of the phone should we need her was priceless. Everything went swimmingly, and thanks to her notes to the hotels, we had several upgrades, wine and chocolates! Look no further if you want independent travel advice and support, from someone who really knows their stuff.

Sent by Helen Donegan

Paula was so helpful, friendly & professional. A family holiday abroad is a big expense, also our first since 2018 so I wanted it to be right for all four of us. Felt like I was in very safe hands with Paula’s help.

Sent by Louise Ward

Paula was so knowledgeable and helpful. I would highly recommend to family and friends.

Sent by Rachael Smith

From the start Paula has embraced the remit and met our expectations and budget, giving us options on the holiday experiences... A highly personalised service, fully endorsed and recommended by the Smith family. We look forward to the experience and more experiences with Paula and Travel Counsellors

Sent by Carole Hughes

First class service

Sent by Jacqui Cohen

Paula has been great the whole way thru our hopefully ( COVID travel permitting - as we had to cancel last year !!) family holiday of a lifetime to The Maldives !!

Sent by Alexa Williams

Paula Izzard has been absolutely amazing, she has gone above and beyond helping us book our holiday. Couldn't have done this without her especially with all the current situation with Covid restrictions.

Sent by Hazel Brierley

Prompt and efficient service. Everything made so easy - all I had to do was choose which option suited me best. Totally hassle free

Sent by Clare Rimmington

Super helpful, saved me lots of time and can’t wait to go on our holiday. I feel more relaxed knowing Paula will keep us updated on any covid requirements :)

Sent by Beverley Buckley

Paula made every effort to find us the package that we wanted. We would definitely recommend her to others!

Sent by Angela Wagstaff

Paula Izzard has been fantastic and would highly recommend to anyone!

Sent by Lynn Mc Sorley

Paula has been incredibly informative and professional and friendly throughout my booking. Looking forward to working with her in the future.

Sent by Julie Jillians

Very prompt replies to our queries before booking our cruise. Everything was well explained & well presented in our booking confirmation too. Thank you!

Sent by Keith Lears

I will most definitely be using Paula and the travel counsellors service again and again. So much patience, she listens and takes on board everything you require to make your holiday special. Thank you so much!

Sent by Radhika Sood

Paula was excellent and very approachable and prompt in dealing with our queries and holiday requirements. Very pleased with her assistance!

Sent by Carolyn Foster

I have found Paula very helpful at all times and will be using her in the future for all my trips!!

Sent by Lynnette Tabner

Paula is always at the end of the phone to answer any questions you have and could not be more helpful. In these present times she is indispensable would not travel anywhere without her booking it!

Sent by Chloe Madden

Just wanted to say a massive thank you for the booking of our holiday I am so excited finally a holiday to look forward to!! You have been amazing and dealing with a massive load of demands ???? what a tailor made holiday to look forward to....thanks Paula can’t recommend you enough xx

Sent by Toni Wilson

I would like to say a massive thank you to Paula, for organising an evening in Manchester at The Brooklyn Hotel. Paula did everything for us. She went out of her way to make sure everything was right for us and it was just perfect. I have also asked Paula to look for Christmas/New Year venues so we can have a break over the festival season for a couple of days. I’m excited to see what she comes back with depending on our the hotels will be operating then. I definitely recommend contacting Paula and have recommended her to our friends.

Sent by Patricia Fiddler

After enquiring about a holiday in Devon we had extremely efficient service from Paula. Our booking was complete in no time with a very helpful and friendly service. We would highly recommend Paula as your Travel Counsellor.

Sent by Keith Lears

Thank you so much Paula for finding me the perfect hotel right in the centre of Manchester. I’ll be able to go see Ru Paul’s Drag Race. Go shopping and have a great night out, all within easy reach. You’ve got me a wonderful deal too. I can’t thank you enough. You’ve saved me all the hard work of scrolling through the websites. I’m so grateful and you’ve saved my loads of time scrolling through the websites. You really are a star. I’ll be recommending you to everyone I know. KL

Sent by Barbara Hodson

Just a few days into our holiday in Thailand, Paula got it just right with the hotel Amari, far enough out of Patong for the secluded feel but near enough for fun!

Sent by Carly Griffith

Paula tailor made our holiday to Singapore and Borneo. She took all the hassle of finding fabulous hotels, the perfect flights, and timely transfers. We were having a fantastic time.... Then, when COVID 19 struck, Paula worked tirelessly to help and support us to get home! Thanks so much Paula.... we might still be stranded, without you!

Sent by Paul Tabner

We told Paula where we wanted a long weekend break in Amsterdam and she came up with great flight times early going late coming back to maximise time there and a highly rated hotel at very reasonable cost just outside the city centre. Paula took all the hassle out of searching and we will definitely use her next time we go away.

Sent by Allen Griffith

I told Paula where I wanted to go and what I wanted to do there and she came back to me with the solution which I found to be excellent!

Sent by Carol Penny

My partner and I are in our 70,s and are not completely technology inclined and we found Paula took all our worries regarding our holiday and found us just what we wanted very very helpful and efficient we highly recommend her and will be using her again Thank you very much.