Fantastic advice and support from Paula. Friendly professional prompt and informative. Thank you

Professional and personal service as always from Paula.

There’s no one better than Paula for booking my holidays. She knows me better than I do. Total trust in what she recommends for me. Thanks a trillion.

Paula is brilliant! Found exactly what we were looking for. Everything really simple and the best experience and service ⭐️

Very helpful, very quick response to any questions asked.

Always helpful and knowledgeable, provides great advice and great personalised customer service.

Always use Paula. Helps with everything. Your journey is planned from leaving your house to having your holiday and returning home. Gives 100%

Paula is the ultimate professional, reliable, helpful going out of her way to find you the best match of holiday and answer any questions you might have. She is able to draw on her background knowledge from her days as cabin crew with regard to destinations and flights. Thank you Paula for many brilliant holidays.

Paula Izzard at Travel Counsellors once again helped me sort out all the travel arrangements for my trip. Customer service was Excellent, keeping me updated, and always quick to help out, on additional, unforeseen, changes to my travel plans. Would highly recommend. Thank you!

I have used Paula's services quite a few times now and her attention too detail is excellent and the accommodation she as chosen for us also to be excellent,

Paula is so knowledgeable and helpful and pays particular attention to detail during the booking process. Paula offers outstanding customer service and the TC app is a fantastic tool which runs alongside her friendly and professional face to face presence.

Paula was incredibly helpful, efficient and friendly, would definitely recommend her services!

Professional and extremely helpful. Takes extra time to ensure your holiday is perfect!

We have found Paula amazing. Very professional, knowledgeable, incredibly helpful and nothing is too much trouble.

Paula is AMAZING!!!! She is extremely helpful and the attention to detail is fantastic. I always feel confident booking with Paula and her personable personality is a credit to your company. Recommend to anyone without hesitation.

Paula was efficient and easy to communicate with.

Paula did a super job of putting everything together exactly as requested. The additional support and responses were a massive plus. Thanks again Paula

I honestly don't know where we'd be without Paula Izzard. She has honestly made our holidays so memorable in every way and making the whole experience so smooth and relaxing. Paula goes above and beyond every time for us. We're always recommending her to all our friends and family. She's absolutely awesome! We can't wait to call her for our next family adventures! X

Paula was very helpful and quickly came up with a range of options for our trip.

Paula Izzard treats me like a best friend. She knows all my likes (and dislikes) she knows how much I want to spend. I couldn’t wish for anything more. Trust her implicitly. Many thanks!

Without Paula I don’t think I’d have ever booked Lapland as I just found the choice overwhelming and with it being such a special trip I wanted it to be the right one. Thank you to Paula for her recommendations and patience answering my questions. She is professional, knowledgeable and gives such a personable service that you just don’t get anywhere else. Thank you so much Paula I would highly recommend booking a holiday with her x

I would definitely recommend Paula to all family and friends. Paula helped us to plan and book an amazing trip to Disneyland Paris, she is very knowledgeable and was very quick to reply to any questions we had. It was great to know it was all booked and organised, I just had to agree and pay. Very friendly yet professional and I would definitely ask Paula to book holidays for us in the future.

Paula has the patience of a saint and nothing is ever too much trouble in finding and tailoring our holiday needs and there’s always never ending changes. She’s a delight to deal with and makes our holiday stress free.

Loved using Paula for our holiday booking, nothing was too much trouble, highly recommend!

Super helpful, thank you!

So knowledgeable and couldn’t do more to help!

Lovely lady - super helpful and found a hotel that sounds perfect for us in Prague. Can’t wait to go. Will definitely contact Paula again

Paula was very helpful with suggestions and providing options for our trip. It was a really easy process and I wouldn’t hesitate to recommend her to others.

I have already recommended Paula to a friend. Paula was very quick in dealing with our enquiry and we had our cruise holiday booked within a week or so. I was the lead passenger for a party of 4 (2 couples) and our friends commented on how great Paula was to deal with, very efficient and very quick to answer any queries. I wouldn't hesitate in using Paula for our next holiday and 100% would recommend to family and friends.

Paula has been extremely helpful and friendly I have changed my mind a few times and she has been very accommodating. I can’t wait for my holiday Thank you Paula!

Paula has been a great help to us in planning our holidays. She is always on hand and her expertise shines through. We are about to go on our 3rd holiday arranged by Paula and look forward to many more in the future.

Paula is always so so helpful and takes all our worries away, we are at an age when technology is way above us, and Paula is always there to sort everything and would recommend her to anyone!

Paula is amazing. Responsive and considerate with very high standards. Thank you Paula

Paula has been fantastic. She has taken all the stress away of booking a holiday and made everything super easy. So happy with the one we have booked that we have two more lined up for her. Thanks Paula x

Amazing response and quickly arranged the cruise we were looking at. Superb!

Paula did an excellent job and found me exactly what I wanted and I didn't have to go into much detail. She sent me all the information and there was everything that I needed and because of this I am so looking forward to our trip to Lapland!

I would highly recommend Paula to our family and friends. She has been amazing and goes above and beyond to make sure everything is organised.

Paula is always so helpful and offers a superb service. Nothing is ever too much trouble, to finding alternative flight times, hotels, etc. .

Paula is friendly, knowledgeable and very efficient with quick responses and suggestions. Would always recommend her!

Would never book a holiday any other way, Paula takes all the stress out of travelling. Everything is done even booking in on your flights. Prices are the same as booking it yourself , but completely hassle free and can organise any other details you may want. Also great at putting together a tailored made holiday. Give her a ring you will never book your own again. Already have 3 more booked with her to look forward too. She also books cruises can highly recommended Virgin Adult only cruises we had an amazing time and already booked the next one . Thank you Paula for all your hard work and advice.

I had every confidence in Paula arranging our accommodation and was very impressed by how she went to the extra mile in order to keep our dealings a secret as the booking was/is a birthday surprise. I won't hesitate in recommending her to my friends and family.

Already have recommended Paula to my family and they have booked a holiday couldn't have asked for a more helpful person and made the whole process really easy.

Paula has been fantastic helping us plan our holidays. At times we've been really picky and Paula has always found us exactly what we need which isn't always way for a family of 5.

Very impressed .with everything about the booking. Very helpful and professional. Thank you

Paula was really helpful & her experience in booking us our holiday was excellent. I would totally use Paula again and recommend her to others too.

Paula, is an excellent Travel Counsellor. She goes the extra mile always to help and get the best deals possible. Always very happy with the service and support she gives, certainly an asset.

Very professional service. Paula izzard especially helpful. Do already recommend Travel Counsellors to friends. Takes the head ache out of having to do the bookings oneself. Thank you A

Paula’s patience and dedication is incredible! I’ve already recommended her to a friend for her big trip.

Paula has found and booked a number of holidays for us. She customed the holidays to our requirements and excellent communication from start to finish

Paula is a great travel counsellor. Nothing is too much trouble and she is quick to respond to my enquiries.

Paula has been so helpful from the very first time I contacted. Fantastic service, nothing was too much trouble.

I always book our holidays through Paula as she goes above and beyond every time to make sure everything is organised, runs smoothly and least stressful. Would definitely recommend Paula!

I’d always use Travel Counsellor Paula Izzard. She knows my likes and dislikes. What's the point of scrolling through the internet. When I can message or call Paula. Travel Counsellors are world wide with extensible knowledge and contacts. I wouldn’t dream of going anywhere else. Top Marks. Thank you so much Paula

We always use Paula for holidays abroad and mini breaks in England. Nothing is to much trouble, we pay and go. Paula organises everything, hassle free and such a friendly helpful person. We do not book any other way highly recommended her

I’ve used Paula’s service’s several times and she has always been first class.

I was very happy with the service so far everything sorted Paula was happy to change things where needed and now can’t wait for our holiday

I would absolutely recommend Paula to my friends and family! She makes, what can be quite a stressful process, so easy and very much stress free. The only thing I have to worry about is turning up to the airport on time!

Fantastic service! Paula took all our requirements and return multiple options that match plus some that she thought we may also be interested in based on her expertise! She has manage the whole process for us and every query has been promptly and correctly answered. For the biggest and most important holiday of our lives (our honeymoon) it has been a breeze, and we have actually been able to enjoy the process! Highly recommend!! And will definitely us Paula again!

Paula was so easy to communicate with, she did what I wanted and was really helpful for our honeymoon. Thank you!

Excellent service. Would definitely use again

As with previous (Lapland) trip, the booking experience was fantastic. Took a load of angst out of choosing a destination and resort by having the options narrowed and focused. We will definitely be using you again for the next family adventure.

Paula has booked 2 holidays for us now and dealt with various other enquiries for travel. She is amazing and has always responded very quickly to all our queries

We can’t thank Paula enough for arranging our holiday and making everything as seamless and easy as possible. We had all our travel documents, transfers and accommodation sorted which made everything completely stress free, especially travelling to two countries. The holiday itself was amazing on every level, from the food to the hotels and the excursions. You have completely exceeded our expectations and we can’t wait to book the next one with you!

Fantastic service so far. Would highly recommend!

Paula was exceptionally helpful and I would have no hesitation in recommending her to anyone looking for help with their holiday

Paula, is an excellent travel counsellor, who always goes the extra mile. Appreciate her help.

Paula has been really helpful, professional and attentive. No question has been too much and she's been quick at responding to all of my emails! I will definitely recommend Paula to others and have already asked her to look in to another trip for me!

Paula has been super helpful with any questions we’ve had and the check in seating process. We are super happy with the service we’ve received

Very friendly and professional, and offers ideas perfectly suited to our requirements.

Paula grasped our needs immediately and has been really helpful in creating an itinerary for us.

Paula makes the whole searching/booking process so seamless and stress free, which is great!

Nothing was to much trouble for Paula we changed our minds on a daily basis and she took it in her stride and quickly came back with new ideas. really looking forward to getting on the plane, thanks so much Paula

Sorted everything I needed no hassle thank you

Paula provided me with excellent customer service and she is greatly helpful and knowledgeable. I will always recommend her to my family, friends and colleagues in future.

Always does a great job and is available at end of phone if any problems.

I detailed what type of holiday I wanted and Paula found an exact match. Much appreciated.

I’d give Paula Izzard a hundred points if I could. It’s like ringing your BFF. She knows me like a BFF would. All my likes and dislikes. Absolutely nothing is too much trouble. Especially when I ask the silliest question. I feel safe and secure in her very capable professional hands. I wouldn’t use any other service. Amazing. Worth every penny. Thanks so much x

Paula was amazing from start to finish, great communication, nothing was to much trouble. I would highly recommend and will definitely use again.

Great dealing with Paula to book our holiday to the Maldives. She was a wealth of information and always responded to my emails super quickly. Highly recommended!

5 star service Paula sorted everything out. We had a fantastic holiday in Malta staying 3 amazing hotels. We got really good rooms and I think that is because we booked with Travel Counsellors

Dear Paula, Thanks so much for organising a fabulous island hopping trip to Malaysia for us. Not only was the trip cheaper than we could’ve booked ourselves, but your organisation skills and support made travelling stress free. We’ll be back to book with you again soon. Thanks! Carly (and Rich).

Paula has been nothing but wonderful. Always answering questions with amazing customer service

If your planning on going on holiday, look no further! Absolutely amazing service, always going above and beyond making our dream holidays come true.

Very friendly and efficient service.

This is the third time I have booked with Paula at Travel Counsellors and each time I haven’t been disappointed, each time I forward my criteria she has come back with options and ticked all the boxes.

Great value, Great Communication and Friendly service

Paula was extremely helpful and took on board our holiday needs and budgets to provide 3 great options. She was quick to reply to any questions I had and made sure we had all the up to date information regarding passports and covid vacancies. She was always friendly and approachable and I felt that no question was a silly question. Booking the holiday was simple and efficient and she made sure I was aware of what would happen next and anything else I needed to do or provide.

Paula has been amazing at not only organising our trip but also keeping us up to date with everything that is happening and ensuring we have all the correct information. She has been extremely personable. I would 100% liaise with Paula regarding future trips away and recommend her to anyone thinking of booking a trip away.

Paula recommend our hotel, Ikos Dassia in Corfu, which was amazing and the best hotel we have ever stayed in, 5 star in every aspect. She booked our car parking and fast track at Machester airport and private transfer in Corfu to our hotel. All was seamless and trouble free. Paula provided us with printed copies of all our travel documents, barcodes and QR codes and these are also included within the Travel Counsillor phone App which contained full details of our trip in one place. We have found a new way to travel from now on and will definitely be contacting Paula in future.

Paula always goes the extra mile. I wouldn’t hesitate to recommend her in the knowledge that she will provide the same excellent service to them as she does to us every time we travel with Travel Counsellors.

First class booking service, and our holiday bookings were researched completed just an hour or so after our requests and preferences were submitted. Well done Paula and we will certainly be using your excellent services again.

Made the whole process very easy and straightforward. Will be recommending her to friend and family.

Paula is an extremely efficient, personal and professional counsellor - i would recommend her services to any of my friends or family. 7 star service x

Paula helped us plan our dream holiday and she was so knowledgeable and helpful, I can’t recommend her enough! The reassurance that she was at the end of the phone should we need her was priceless. Everything went swimmingly, and thanks to her notes to the hotels, we had several upgrades, wine and chocolates! Look no further if you want independent travel advice and support, from someone who really knows their stuff.

Paula was so helpful, friendly & professional. A family holiday abroad is a big expense, also our first since 2018 so I wanted it to be right for all four of us. Felt like I was in very safe hands with Paula’s help.

Paula was so knowledgeable and helpful. I would highly recommend to family and friends.

From the start Paula has embraced the remit and met our expectations and budget, giving us options on the holiday experiences... A highly personalised service, fully endorsed and recommended by the Smith family. We look forward to the experience and more experiences with Paula and Travel Counsellors

First class service

Paula has been great the whole way thru our hopefully ( COVID travel permitting - as we had to cancel last year !!) family holiday of a lifetime to The Maldives !!

Paula Izzard has been absolutely amazing, she has gone above and beyond helping us book our holiday. Couldn't have done this without her especially with all the current situation with Covid restrictions.

Prompt and efficient service. Everything made so easy - all I had to do was choose which option suited me best. Totally hassle free

Super helpful, saved me lots of time and can’t wait to go on our holiday. I feel more relaxed knowing Paula will keep us updated on any covid requirements :)

Paula made every effort to find us the package that we wanted. We would definitely recommend her to others!

Paula Izzard has been fantastic and would highly recommend to anyone!

Paula has been incredibly informative and professional and friendly throughout my booking. Looking forward to working with her in the future.

Very prompt replies to our queries before booking our cruise. Everything was well explained & well presented in our booking confirmation too. Thank you!

I will most definitely be using Paula and the travel counsellors service again and again. So much patience, she listens and takes on board everything you require to make your holiday special. Thank you so much!

Paula was excellent and very approachable and prompt in dealing with our queries and holiday requirements. Very pleased with her assistance!

I have found Paula very helpful at all times and will be using her in the future for all my trips!!

Paula is always at the end of the phone to answer any questions you have and could not be more helpful. In these present times she is indispensable would not travel anywhere without her booking it!

Just wanted to say a massive thank you for the booking of our holiday I am so excited finally a holiday to look forward to!! You have been amazing and dealing with a massive load of demands ???? what a tailor made holiday to look forward to....thanks Paula can’t recommend you enough xx

I would like to say a massive thank you to Paula, for organising an evening in Manchester at The Brooklyn Hotel. Paula did everything for us. She went out of her way to make sure everything was right for us and it was just perfect. I have also asked Paula to look for Christmas/New Year venues so we can have a break over the festival season for a couple of days. I’m excited to see what she comes back with depending on our the hotels will be operating then. I definitely recommend contacting Paula and have recommended her to our friends.

After enquiring about a holiday in Devon we had extremely efficient service from Paula. Our booking was complete in no time with a very helpful and friendly service. We would highly recommend Paula as your Travel Counsellor.

Thank you so much Paula for finding me the perfect hotel right in the centre of Manchester. I’ll be able to go see Ru Paul’s Drag Race. Go shopping and have a great night out, all within easy reach. You’ve got me a wonderful deal too. I can’t thank you enough. You’ve saved me all the hard work of scrolling through the websites. I’m so grateful and you’ve saved my loads of time scrolling through the websites. You really are a star. I’ll be recommending you to everyone I know. KL

Just a few days into our holiday in Thailand, Paula got it just right with the hotel Amari, far enough out of Patong for the secluded feel but near enough for fun!

Paula tailor made our holiday to Singapore and Borneo. She took all the hassle of finding fabulous hotels, the perfect flights, and timely transfers. We were having a fantastic time.... Then, when COVID 19 struck, Paula worked tirelessly to help and support us to get home! Thanks so much Paula.... we might still be stranded, without you!

We told Paula where we wanted a long weekend break in Amsterdam and she came up with great flight times early going late coming back to maximise time there and a highly rated hotel at very reasonable cost just outside the city centre. Paula took all the hassle out of searching and we will definitely use her next time we go away.

I told Paula where I wanted to go and what I wanted to do there and she came back to me with the solution which I found to be excellent!

My partner and I are in our 70,s and are not completely technology inclined and we found Paula took all our worries regarding our holiday and found us just what we wanted very very helpful and efficient we highly recommend her and will be using her again Thank you very much.