Pauline is the best travel agent I have ever had. She always goes above and beyond to help me with even the smallest details and I thoroughly recommend her!

Pauline is professional courteous, and nothing too much trouble. Attentive and exceeds our expectations. Always goes that extra mile. Brilliant service!!!!!!!!

Pauline always delivers top notch service at every level. I’d not use anyone else!

Worked through a complicated travel request smoothly. Thank you

Pauline guided me to alter my base for this break and as always her advice is spot on, her knowledge and assistance takes the stress from my shoulders and makes the process of booking a holiday a pleasure.

Pauline is always very helpful in the planning of any holiday. She is knowledgeable, efficient, caring and friendly. We would not hesitate to recommend her to friends and family.

We have known Pauline for many years and would never consider anyone else to help us with our travel adventures !! Pauline is the very very best !!

Can always rely on Pauline to find you something that really fits your needs!

Pauline has listened to what we want, flexed plans when new information has come to light and been proactive in giving us travel advice and tips. We have been very blessed by her.

Excellent service provided in a timely manner.

I often recommend your wonderful service and talk about the reassuring experience each time I book a trip. Thank you so much for your friendly kindness and above all, professional efficiency.

Absolutely “A” class service from Pauline. Nothing is too much trouble and every need is met no matter how small. Such a dream booking through her as we know that all the tiny details have been addressed and taken care of so we don’t have to worry about a thing !! First class!!

I have used Pauline for a number of years for family and friends' trips. As always, Pauline has been professional, friendly and so very helpful. A great lady who does a superb job.

Pauline is always very helpful and responds in a timely and efficient manner to any questions we may have . All our trips have been successful and enjoyable.

Without doubt I would and do recommend Pauline to my friends and family! This has been the second trip that Pauline has planned for me and just like the first, it hit every objective! Pauline takes such time and care in getting to know me and my requirements, so ensure my trips are everything- and my goodness she delivers! Next stop Hong Kong in May 2026 and I cannot wait - all thanks to Pauline's attention to detail, patience and expertise! As always, thank you Pauline x

Always friendly, efficient and offers the best deals available! Highly recommend!

Pauline acted amazingly quickly for us to secure a holiday to India when the number of spaces available were going down fast. She was, as always, highly professional, efficient and informative whilst also being friendly, fun and caring. We would highly recommend her to anyone.

Pauline is very helpful, nothing is too much trouble, we would certainly recommend her.

Pauline was great!

Pauline organised us really well. We had to make several changes-not a problem !

All of our dealings over the years with Pauline have been brilliant. It feels like a very personal service.

We have dealt with Pauline several times over the years and have always found her a pleasure to deal with. I would certainly recommend her to our friends.

I have always found Pauline extremely helpful.

We have recommended Pauline to family and friends as we have complete faith in her. When problems have arisen before and during trips she has always come up trumps.

We have been really impressed with Pauline's care and attention to detail. We don't take big holidays like this very often, so we are really grateful to Pauline for helping us make the most of our special trip. We also don't have many friends and family who are able to plan this type of holiday, but we will certainly recommend Pauline to anyone we think may benefit from her wisdom and experience. Thank You Pauline.

Knowledgeable and very efficient.

Always on form - pleasant and helpful and efficient!

Pauline was very helpful and prompt in dealing with our request.

Pauline always goes the extra mile to help me find the best deals.

We have known Pauline from when we booked our first world tour over twenty years ago. From the start, she has been most efficient, always gives excellent service, is extremely helpful , goes out of her way to impart useful information from which we know we can take her advice, is there for you if you have any problems and is an excellent travel consultant. We don’t know what we would do without her. Paddy and John

Very helpful. Made organising our travel very easy.

Pauline listened carefully to our plans for a train-only holiday to Italy and put together a fantastic package for us. Excellent work - as always!

Pauline is always friendly, helpful and efficient so we've been happy to recommend her in the past and will continue to do so.

Such a fantastic consultant. Always listens to the client and a great communicator. Very professional.

Pauline has organised several trips for me and her service is exemplary. For the last trip I made things complicated and tricky for her but Pauline took it all in her stride and accommodated all the changes swiftly and professionally . I would absolutely recommend Pauline.

Pauline was very helpful , she couldn’t do enough to help me , I would certainly recommend her , she was so pleasant .

Pauline gives professional courteous service. Exceeding all our expectations. Patient and friendly. A credit to your company, would not deal with anyone else. An absolute pleasure to have Pauline arrange our trips, goes the extra mile. Never lets us down!!!!!

Couldn’t ask for any more!

Have already recommended her. She’s got an eye for detail and a wealth of experience and she knows most answers to all of the questions we ever pose to her ! Excellent customer service but very personal at the same time.

Pauline has always been very prompt with replies. Nothing too much trouble.

Pauline surpasses any travel agent I have ever used before. She treats booking your holiday or flight as if she was booking her own. Brilliant!

We had a wonderful trip to Adelaide and Sydney due in no small matter to Pauline’s professionalism and knowledge. For medical reasons we had to postpone the original trip but this was amended seamlessly by Pauline. Everything she did for us was faultless : flights, hotel,restaurant bookings. We would strongly recommend Travel Counsellors and Pauline in particular. Thank you so much.

Pauline has been very helpful and knowledgeable throughout as well as very patient with our prevarication due to our house move.

Excellent. Courteous & efficient.

Pauline always goes above and beyond to suit my needs and never seems to mind how many times I ask her to look again!

Pauline is very helpful and professional in her work and I would recommend her highly.

Pauline is so helpful and always goes the extra mile.

I am a repeat customer and have recommended Pauline to a handful of friends already. As a rather nervous traveller I am 100% confident in her competency and friendly manner. Every aspect of my journey was exactly organised as I had requested and I feel happy that I can be further reassured near to departure date. Thank you Pauline so much.

We have known Pauline for a good number of years now and have always warmed to her great understanding she has with her customers. In a world of high tech it is great we can actually talk with a master of experience so easily . We will keep recommending Pauline - Thank you

We have complete confidence in Pauline's advice - it is a great plus to us that if something unexpected happens whilst we are away then Pauline will be there to help us out.

Prompt, efficient, diligent, professional and very personable and approachable

Pauline has always gone over and above to help me with my bookings and is also very friendly and easy to talk to.

Nothing is ever too much trouble with Pauline who is attentive and really understands what we need from our travels.

Pauline is professional courteous and gives excellent service, always goes that extra mile, a credit to your company, extremely satisfying service.

Pauline has been friendly, efficient, cost effective and responsive to all our questions with every booking and enquiry we've made with her over many years.

Always excellent friendly service from Pauline

We have been using Travel Counsellors now for about thirty years and can’t recommend them enough. Pauline Newman is our allocated member, who always looks after us demonstrating dedication, professionalism and friendliness. She understands our requirements, what we like and also what to avoid, and is always available to help and advise us whenever needed. Not only does she help us find our wonderful holidays, but she is also only a phone call or e-mail away from helping us if we have a query.

Pauline has been very helpful and put a very good package together for us.

The Best

Pauline has always been very helpful.

Pauline has a good eye for detail and I wouldn’t hesitate to recommend her to anyone. It certainly takes the hassle out of trying to book it yourself !! Very happy customer!

Pauline has been fabulous - she gave us some great advice & suggestions and tailored our holiday to us. The itinerary provided is totally comprehensive and using an agent there is the reassurance of having a named/known person that we can always contact if things don't go to plan with knowledge of the area and ability to help sort things out for us. Would recommend.

My brother recommended Pauline and we're so grateful! She’s super efficient and so helpful. We changed our minds so many times but she remained really patient with us!

Pauline has been very helpful, nothing is too much trouble, we would certainly recommend her!

Pauline Newman was very helpful and answered any questions that I had. She pretty much nailed it straight away with what I was requesting, and had an excellent wealth of knowledge for the specific holiday I was after. Everything was very clear and easy to do, perhaps the easiest holiday I have ever booked! I would definitely recommend her to family and friends looking for a trip anywhere!

Absolutely brilliant. Knowledgeable, patient and helpful in coping with our indecision.

Pauline always gives excellent and personal service and every effort is made to get to know you as a person as well as your personal preferences regarding travel, hotels. I always speak highly of her to friends and family.

Pauline Newman has just been fantastic, helping us on our holiday bookings!

Ten out of Ten! I have already forwarded your contact details to a couple of friends & family members.

Extremely pleasant and helpful and made booking my flight etc. problem free. Very informative also when discussing travel insurance. Will definitely be using Travel Counsellors again

What more can ten out of ten say. Thank you.

First Class personal service every time.

Excellent service professional courteous Pauline goes that extra mile would recommend without delay. Thanks for the last 20 years of great holidays constructed by your agents

Pauline is really helpful, knowledgeable and friendly, and has taken so much stress out of organising our trip. She is a pleasure to do business with and we would definitely recommend her services as a travel counsellor.

Pauline - professional as ever, took on our latest idea of a trip and very quickly worked out an incredible itinerary and fully costed.

As with all travel counsellors, they listen to the customer, which is paramount. Nothing is too much trouble for Pauline, I would definitely recommend Pauline to anyone looking to cruise.

Pauline has always been very helpful and competent.

I simply wouldn't have the confidence to book my trip to New Zealand without Pauline's valuable advice and reassuring guidance. She is both professional and knowledgeable. Connecting with someone by telephone is not always easy but I felt confident from our first conversation. I am happy to recommend her service and will definitely return to book future travel. Thank you again.

Pauline Newman has been extremely helpful and courteous. We will definitely use her services again and would recommend her to anyone else!

Always helpful and has a good knowledge of the countries we have visited and are continuing to explore.

Pauline has always been very helpful, especially just recently when she found a flight home for us, after I had been very ill.

Pauline is friendly, professional and very helpful. Exceptionally happy with Pauline’s service.

Superb professionalism.

Pauline has the patience of a saint!

Simply sorts everything for us and looks after us!

Pauline is a super member of your team. She has been nothing but professional with all my dealings with her. Pauline is a great listener and has always tailored my holidays to my requirements and requests. I consider Pauline to be a brilliant travel co-ordinator and have sung her praises to many friends and relatives.

The best!

Pauline our rep is superb, nothing is ever too much trouble.

Thank you so much for all your help I will be passing your number on to all my friends and family.

Pauline is always willing to go the extra mile to get exactly what you want. Will explore options, locations and destinations that will ensure that your trip is the best it can be - she likes a challenge!! She goes out of her way to develop a relationship and understanding of her clients so you feel safe in her hands.

10 out of 10 - would most definitely recommend Pauline to other people. Not being not too good on the computer I was very pleased that Pauline was sympathetic to my requirements!

Due to her efficiency, we have been booking our travel arrangements through Pauline for many years as her expertise is without bounds. Her pleasant manner makes us feel relaxed, she is always extremely helpful, is forever efficient in her knowledge and never gives up with any requests we may make until we are all happy with the outcome. She is quietly confident and we feel very comfortable in talking with her and asking any questions. To be honest, without Pauline, we would be lost and would prefer to use her for all our travel needs.

Pauline is professional & courteous, great service, exceeding our expectations thank you very much

Pauline is the best travel advisor I have ever used. Nothing is too much trouble and she is always polite and friendly. I do not hesitate to recommend her.

Pauline is always incredibly helpful, prompt and thorough. Excellent all round!

Pauline is always very patient and knowledgeable and I would always recommend her to other people.

Very pleased, excellent service and very helpful

Pauline is so helpful and will try to get the best deal for you :-)

Great service as always Pauline. Thank you.

Sheiks the best!

Unfailingly helpful and professional without being pushy. Pauline comes across as a friend not a sales person, helping you through the byzantine travel procedures. Top chap.

Very personal and professional service. Good advice given from experience Would always use Pauline again

Extremely helpful goes " the extra mile" to ensure customer has a holiday that they want.

Always helpful and great personal service

Always very professional and friendly.

Excellent service as always ! In every way!

Pauline has been an absolute star over the years. She has always given great advice and certainly shown huge professionalism. I will continue to use Pauline for all my holidays as there is no one more dependable than her. She is brilliant.

Pauline has been an absolute star over the years. She has always given great advice and certainly shown huge professionalism. I will continue to use Pauline for all my holidays as there is no one more dependable than her. She is brilliant.

Pauline is always a pleasure to speak to and is always really helpful

Pauline can always be relied upon, I ask questions sometimes seek alternative options for a holiday and she always sorts us out. It's great to have a reliable person to entrust your holiday arrangements with.

Already suggested to a number of friends how helpful and informative Pauline has been in organising our trip.

I’ve known Pauline for many years and have always found her knowledge and experience second to none. Pauline has the benefit of understanding exactly our expectations and has always fulfilled them. This is a very rare quality in this day and age.

Excellent service from start to finish. Great communication and very personable. Would definitely use and recommend to friends. Thank you.

We have recommended her!

I would give Pauline a higher score if I could! She has made arranging my trip to Australia and New Zealand as stress free for me as possible.

I needed to change the dates of my holiday after paying my deposit, and Pauline was able to do this. It was a great service.

Nothing is ever too much trouble for Pauline. Super efficient!

Fast, efficient and helpful service

A excellent personal service.

Nothing is too much trouble. Extremely helpful and knowledgeable.

Wonderful help from Pauline!

Pauline is great

Always professional, focused and helpful Pauline is a travel coordinator of great experience. We wouldn’t hesitate in recommending Pauline to organise a holiday.

Our friends in the village, Peter and Carole Craig, put us in touch with Pauline and she has now organised two holidays for us. . Pauline has been a great help to us in arranging flights and hotel accommodation. Very quick and efficient in providing information to enable a good choice to be made.. Takes the stress out of booking flights for ourselves.. We are very pleased with the help that she has given.. Thank you to Pauline.

Efficient and helpful what more can you ask ??

Pauline is the best travel agent I have ever been to!

Pauline took my own good and secret itinerary and gave it her own personal touch to make it a super special surprise Christmas present for my wife when she discovered it at the bottom of a mundane Christmas paper wrapped 'pedal-bin present' waiting under the Christmas tree on the 25th !!! Wow what a star you are, Pauline. Thanks

Never felt under any pressure to go with any quote/suggestions.

Pauline is knowlegeble and helpful and responds quickly to questions

We have known Pauline for about 10 years now and have always found her to be extremely knowledgeable and understands our full requirements. Pauline uses her experience to meet our sometimes tricky requests. We have passed on her details to numerous friends who also benefit from her expertise. Pauline is without a doubt a major asset to her organisation but more so to her customers. A big thank you.

Very efficient and pleasant. Excellent.

Special lady!

Pauline's personal touch and attention to detail are fantastic.

Have already recommended Pauline. She is so helpful, friendly and full of useful ideas and tips for our holiday.

I was really impressed with the way Pauline listened to my requirements & has provided me with an itinerary to cover everything to provide an exceptional holiday.

She is trying really hard to find a solution to 5 adults and an unexpected baby wanting to book a holiday of a lifetime, I cannot fault her patience and level of assistance. She is amazing.

We are extremely pleased with the services provided to us by Pauline. She is so pleasant and helpful while being so professional and efficient. Thank you again for your assistance Pauline.

Pauline is a brilliant travel consultant. Whatever you ask of her she always finds he perfect holiday. Would not use anyone else.

WE HAVE ALREADY RECOMMENDED PAULINE TO FRIENDS! PAULINE LISTENS TO OUR WISHES AND ALWAYS COMES UP WITH BRILLIANT SUGGESTIONS.

Great personalised service!

Pauline has helped to arranged our long haul holidays for the last few years. Has always been very helpful to us and would recommend her to our friends.

Amazing service so helpful definitely will book with Pauline again great package everything sorted for you.

As first-timers (in our 70s!) we were quite apprehensive about booking our first package; Pauline made the whole procedure so painless. She was highly recommended by a friend, who has used her services for many years, and we are more than happy to pass on that recommendation.

Pauline is very prompt and helpful. Finds us interesting and good value hotels etc. Imaginative. I think she is always looking for good value in the arrangements of the details (flights, cars, hotels etc). I think TC have got an excellent colleague.

Pauline works hard in her attempts to satisfy all of the peculiar requirements of her clients. Thank you Pauline

Pauline has been very friendly, helpful and informative.

We have known Pauline for a good number of years. We have always found Pauline’s knowledge second to none with her attention to detail comes so naturally. We have and will always recommend her to anybody looking to share our experiences.

Service was fast with plenty of options. Extra attention to detail - fantastic - ensuring travel necessities were not missed.

First class as ever!

Friendly, courteous and prompt response to any queries/questions .

Very professional and efficient.

Speedy responses to all queries & despatch of documentation etc. - very helpful.

It's a comfort to know that our holiday plans will always have your personal touch and professional help.

Pauline is awesome. She is so helpful and attentive. She irons out all the wrinkles and puts the perfect travel plan together.

I have already recommended Pauline to anyone thinking of travelling and wanting help in booking. Pauline is of course extremely pleasant to talk to but it is her knowledge, efficiency and suggestions that excel her as a travel counsellor. I worked in the travel industry for some 30 years, I believe I can now recognise an expert, Pauline is an expert. She listens to what we want and what we do not want. We have been relying on Pauline for some years now and will continue to do so. Thank you Pauline for providing us with some amazing trips and fantastic memories.

Would recommend without hesitation. Pauline has always been very helpful and I have had some wonderful holidays as a result of her hard work. I am looking forward to many more. Thank you.

Pauline Newman is a real professional; she listens, knows instinctively what her clients want and sets about meeting the brief. All in all - excellent!

Excellent in every way!

Pauline Newman is the most incredible Travel Counsellor as she is delighted to help and always goes to great lengths to ensure you are very content with your choice of holiday and what is involved. If there are any questions you put to Pauline, she goes out of her way to answer them and will check information if necessary. Pauline explains details thoroughly which gives confidence to the customer; and she doesn't mind if there are further queries. Pauline is a great asset to the travel industry and we have no hesitation in recommending her to our friends and colleagues, which we are now doing.

Pauline is a very professional and experienced travel consultant and I would have no hesitation in recommending her to family and friends. She has a great friendly approach over the telephone and is my number 1 choice for my holiday booking.

Most helpful and efficient, thank you!