It's Nice To Meet You

My name is Sarah, and I'm a travel agent in Brough.

I've worked in the travel industry and customer services for over 27 years. I'm one of those lucky people who work in an industry that is essentially my hobby: travel! I love travel and all things related; be it the foreign culture, traditions, architecture, smells and sounds and, of course, the cuisine.

I have travelled extensively so have first-hand knowledge of many worldwide and luxury destinations including the Middle East, Caribbean, Australia, Canada, USA, South Africa, Maldives, Mauritius, and Morocco, Egypt and many European destinations including multiple Greek islands, Italy, Austria, Spain and Portugal. I also have immediate access to a huge circle of colleagues all over the world, so if I can't answer your question, I'm confident someone in the Travel Counsellor community will be able to.

The largest holiday I ever organised was for my own wedding in Zell-am-See, Austria in 2005. It was an amazing week where 64 family and friends joined us for a 'winter wonderland' wedding. It was truly bespoke with seven different departure points, flights, trains, cars, transfers, two boutique hotels, a horse-drawn sleigh and plenty of mulled wine!

I have won many awards and accreditations. Here's a few of my career highlights:

TUI New Shop of the Year award 1993
TUI Shop of the Year award 2001
TUI Shop Manager of the Year 2004
Institute of Customer Services (ICS) Solutions Award 2011
Travel Counsellors Nominee Best Newcomer (Leisure) 2013
Awarded Gold Travel Counsellor status Oct 2014 - recognised as one of the top 10% in the company!

Why choose me?

1. I believe in building strong and trusted relationships with my customers so that when you think 'holidays', you think 'Sarah'.

2. I believe in fully understanding my customers’ needs so that I can offer you the best holiday to match those needs.

3 I believe in good old-fashioned customer care. You simply can’t get this if you book online. I would never recommend a holiday that I would not feel happy booking for me and my family.

4. I am available to you when you want me, often when most travel agents are closed. You only ever deal with me all the way through the process.

5. There are so many recent changes to travel these days, I have access to the latest FCO rules and regulations, country by country, whether you need a negative COVID test to enter, whether you need to complete an e-form before you depart, etc... so you don't have to worry about a thing!

So, when you are thinking about planning your next trip, be it a luxury honeymoon, a city break, safari, ski trip, a cruise, or a round the world trip of a lifetime, just give me the opportunity to quote.

Remember: With me, it's a relationship not just a transaction.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-

My Travel Blogs

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

My Customer Stories

Holiday offer inspiration

From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.

Contact me on 01482 772520

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