10/10 Shara is always so professional; helpful and incredibly quick to respond; I must have asked a hundred questions trying to research the best possible options and she has never complained once and always found me the answers really quickly and cheerfully. Can’t recommend highly enough!!

10/10! Shara was most helpful, particularly with adjusting rail times to make connections easy and unhurried for our Europe trip.

10/10!

Shara had been so accommodating and helpful at a difficult time, I would highly recommend her and use her again in the future.

Shara is absolutely fantastic. 10/10 Very helpful and very knowledgeable. I am devastated I didn’t meet her earlier! It’s such a pleasure to book a holiday now, no stress and no worries any money saved. What else you can wish for?

We had a difficult holiday to arrange and Shara helped enormously!

Shara was recommended to us by multiple people on Facebook. We gave her all the information about a trip to Australia we wanted to do, and I think we had it booked within a week! Shara was so prompt in sorting everything out and helping us with the travel itinerary where we weren't too sure. She was available with any questions we had and a pleasure to deal with. Would definitely book with her again

Firstly I want to thank Shara from Travel Counsellors for booking the tour for Joe and me and helping us to get a small discount. She offers amazing advice on all things travel related and is a qualified Africa specialist, so hit her up if you’re interested in a bespoke tour! Even better, she has recently started to offer more opportunities for sustainable travel – what more could you want?!

Shara was wonderful, so helpful and patient, nothing was too much trouble. Highly recommend!

Recently returned from an amazing trip to South Africa arranged by Shara. As we were unfamiliar with our destination having someone arrange things who really knew the country was invaluable. Shara was helpful, professional, informative and nothing was ever too much trouble. The arrangements that she made were faultless and we felt that she had actually tailored everything to suit us perfectly - despite the fact that she had never met us! Have no hesitation in recommending.

Shara has booked two holidays now for my friends and I - one walking holiday with Inghams and we just booked our Croatian Sailing adventure with her too for Just You. Shara was very reasonable and came in at a better price than going direct, she already has our details so its just a case of saying 'yes go ahead'! I also know that as a nervous traveller, she takes care of me, booking my seats, printing paperwork and even checks us in! Shara, you will go far. You are very good at what you do, my thanks as always!

Need to book a holiday? Then look no further than Shara Smith at Travel Counsellors. I told Shara what I was looking for, she came back with a solo holiday for me with Just You, meaning I could travel in a group around Canada. It was incredible and credit to Shara understanding my needs. It was so easy and she even comes in with a better price than going direct and added service! She popped around to help with my Visas and then posted them for me too. Whatever you're looking for, Shara can sort it out for you and always with a smile ?? Just a lovely lady and nothing is too much trouble. Give her a go, you won't regret it.

Shara Smith is a great Agent! As busy people, we gave her a task of finding us a cruises that covers a Friday to Monday and within a couple of hours came back to me with choices. She's now booked me 2 cruises and has been wonderful even with advising about the BA strike that was going to affect us. Thank you Shara you have been amazing and will have no hesitation booking with you again and again and certainly recommending you to others.

10/10 Shara's excellent and we ended up booking a holiday that we would probably never have considered left to our own devices...excited and cant wait to see how the whole thing unfolds. Thank you

10/10!

What can I say. This fantastic lady helped me put together my dream holiday. Nothing was to much trouble, even though I changed my mind for my holiday destination after she'd put together a fantastic trip - and we started all over again. She is more than 'just someone' to contact. Nothing is to much trouble, she's passionate, knowledgeable, friendly, lovely to talk to and unflappable. Will I be using her services again...you bet I will! We all need a Shara in our lives. ??

Incredible! From a very vague brief, that we changed several times, Shara managed to put together an unforgettable trip. Her choice of hotels was perfect every time. Every little detail was taken care of, from check in to help with lost baggage, and the app helped us keep track of flight updates/ changes. She was so patient with us, and nothing was too much trouble. It gave me so much reassurance, knowing that we had support before and during the trip. I am very grateful for all she did- we have a lifetime of amazing memories from this holiday, and it wouldn't have happened without Shara.

She's so attentive! When assisting a client with a complicated holiday, Shara knew all the questions to ask so that everything was covered. Her travel experience definitely shines through as she can personally recommend places. I highly recommend her to book all aspects of travel, including flights.

Shara Smith was truly amazing. She has been so attentive and responsive whilst booking our holiday and during our stay. She has been the best travel consultant we have ever used, and we have booked a number of holidays with Travel Counsellors over the years. We have exceptionally fortunate to have had Shara booking our holiday and would highly recommend her to anyone! 10/10

10/10 Shara has been excellent.

We just want to say a Massive Thankyou to Shara Smith. We've never used a Travel Counsellor to book our holidays before, Shara's service levels were amazing from start to finish. The hotel was beautiful, the transfer service was spot on and we were right in the heart of everything. Even the fact that Shara responded to our questions whilst she was on her own holiday is fantastic. Anyone that wants the perfect holiday should look into using a Travel Counsellor - and we highly recommend Shara.

Shara is just amazing! She has such a passion for travel and finding the perfect holiday for you. We asked Shara to source us a holiday to celebrate our 10 year anniversary. We had asked for a specific area of the world but it wasn't working out and her advice was second to none. We now have a holiday of dreams booked and we cannot wait to get there in October. I had many requests and kept shifting the goal post, but this didn't deter her. Always really happy and has such a zest for life and travel. Thank you so much Shara you really are awesome!

Shara's knowledge of the world, her bespoke service and travel knowledge is incredible. She takes the time to listen, understand and then creates a personalised experience that exceeds all expectations. She is attentive, very efficient and her positivity is infectious! If you're thinking of booking your honeymoon or the holiday of your dreams - get in touch with Shara, you won't be disappointed!

Thank you Shara for finding the cruise for me. I just don't have the time and you were a great help and also thank you for the goodies you sent me in the post, a really nice touch.

Shara really listened to what we were looking for for our perfect honeymoon. She got back to us very quickly and sent us a range of options in great detail. Because she had listened so intently, she found us the perfect match just in the first round of options! Booking it was a dream - all we needed to do was complete a simple form and Shara took care of the rest. Booking a holiday has never felt so easy, and all we need to do now is look forward to it!

10/10 We haven’t booked our holiday yet but Shara has been amazing helping us set up our wedding gift registry and talking through possible honeymoon plans.

I booked this travel on behalf the Mandela family and must say that Shara (Travel Counsellors) made this experience so easy and stress free!

10/10

10/10

Where do I begin? I usually book my own holidays but during a busy time I wanted some reassurance and some help with the leg work! Shara took on board what I wanted and found me the best for my budget. However, the dreaded thing that we are all scared of happened. My flight was cancelled a matter of hours before I was due to fly. Thanks to Shara I was informed of this before I left for the airport. (Many weren’t that day and were hours in the airport.) Shara was understanding and kind and supportive in a situation that was totally out of her control. Despite the fact I was gutted and she couldn’t really change that, having a sympathetic, kind person at the end of the phone instead of a call centre that didn’t care meant the world. Booking through Shara means I am financially protected so thankfully Shara has informed me I will receive a full refund. And we hopped on the ferry and enjoyed a few nights in Paris instead of Barcelona! Shara continued to check in on us and ask if we needed advice or research doing on our behalves. If you want peace of mind then Shara is your girl. She can’t control the airlines but she personally won’t let you down!

10/10 - Good communication and understanding of requests. Polite and knowledgeable

Shara found exactly what I asked for within my budget! Cannot wait to get there!

I cannot express how much Shara helped us find our dream holiday. We changed our minds so often and were at a loss to find a holiday we really wanted and could afford. With time, patience and humour it was Shara who focused on what we really wanted and came up with the idea of Sri Lanka. Our perfect holiday is now booked and we can’t wait to be on a plane. She was always available to talk through ideas even on a Friday night and never rushed you. We can’t thank her enough!

Shara was so helpful and welcoming, thank you!

10/10

10/10!

I usually plan my own holidays but as I have been so busy I thought I'd ask for Shara's help. From start to finish she was brilliant and nothing was too much to ask. Shara is very knowledgable and passionate about her job and made sure we got a lovely place to stay. She is kind and friendly and always a pleasure to chat to! Look forward to booking our next holiday with you, thanks!

An amazing lady who couldn't possibly do any more for her clients! Passionate about her job and loves what she does which reflects in her work! Cannot recommend her enough!