Bespoke Travel Agent Sharon came to our house and helped choose our trip, great advice, fantastic knowledge. We travelled around the world starting in Dubai, Vietnam, Cambodia, Australia, New Zealand & America etc. 133 days 30+ hotels 24 flights boarding passes all downloaded for us, transfers, boats, cars all on time. Where problems arose all sorted before we knew about it Contact available 24/7 gave confidence knowing back up in place this took a lot of organising, I thought it very good value.

I could not recommend Sharon any higher, from a short initial conversation she understood exactly what we were looking for! Sharon gave us the confidence to be far more adventurous with our itinerary and she created a truly unforgettable holiday!

Sharon organised a fantastic holiday to New Zealand for us recently. We went to Thailand for the first week, followed by a quick stopover in Singapore before flying to Queenstown, via Auckland. We had six weeks to explore South and North islands of NZ before we flew home via New York, where we had 4 nights in a hotel near Times Square. We cannot praise Sharon enough for her efficient organisation of the flights and accommodation. We were able to relax as everything went smoothly. We were able to keep in touch via WhatsApp and Sharon responded as soon as she could, considering the different time zones. Her personal touch on everything was fantastic and we will definitely be using her expertise for future trips and recommending her to all our friends. N and C Beech

Sharon has been great at finding last minute, high-quality bookings for us. We're people who like to book holidays across a number of different locations so that we can explore - but that makes bookings challenging. Sharon has been great at sequencing everything together to make sure that we can go from hotel to hotel - always being assured that she will have found us great places to stay. Because we're always trying to do things at the last minute it can be hard to find good hotels but Sharon always finds them - and has made sure that we've stayed in some great locations.

Having Sharon organising our trip to Greece this year marvellous. The holiday went like clockwork...flights taxus ferries all went smoothly. No paperwork to deal with and Sharon kept us upto date with the plans. Highly recommended.

Sharon makes the whole stressful process of finding and booking a holiday a complete delight . We use Sharon every single time we go away and could not do it without her ! Sharon always finds us exactly what we are searching for and always brings it in within our budget . Thank you Sharon for your continued help and support ! We are now looking forward to our 2023 booking !

Sharon always goes above and beyond for our perfect holiday. Nothing is a problem and you know that everything from the preparation, to the journey, the hotel to the return trip, will be perfect and run smoothly. I won’t go anywhere else to book our holidays. She has my full confidence.

I have booked several holidays through Sharon and have always been very impressed by the level of service I am given. Everything is arranged down to the last detail. It is hugely reassuring to know that everything has been sorted, and if there are any hiccups along the way these will be smoothed out almost before you are aware of them. The personal touch that Sharon provides cannot be beaten. I am sure I will be using her for future trips.

Sharon was super helpful sorting out our recent holiday to Cyprus. Our first holiday after lock down would have been a nightmare to sort out, considering all the covid restrictions. Sharon made the whole process seamless. We would definitely use Sharon again to book our family holiday and we would not hesitate to recommend her.

Sharon has consistently gone above and beyond to ensure every little detail of our trip was taken care of in the manner we wanted. She was always available at any time (despite world time differences) and was always happy to help. Sharon has taken most of the stresses involved with a family vacation away, leaving us to enjoy the holiday. I will continue to have Sharon look after our future foreign vacations and certainly would not hesitate in recommending her services for anyone considering the same.

At the start I had a complicated travel plan and Sharon did an excellent job in very quickly working and booking a schedule that would meet my requirements. However, shortly after booking, my plans changed with the rapidly developing new covid strains and we had to consider many variations before deferring the trip. Throughout this process, Sharon was relentlessly cheerful and attentive when my plans changed on a daily basis. I will be using Sharon again and recommending her to my friends.

Thank you Sharon for all your help. As our requirements were so complex with different people flying on different dates, trying to meet up and then flying back together, there is no way we could have organised this ourselves. Thank you for the time you took to help our daughter as she had never flown on her own before, and for the first trip being to the USA this was very daunting for her. You talked her through the transfer at Heathrow and what to expect when reaching the USA. Everything went to plan and every silly question (sorry) we had you answered promptly and gave us the information we needed. Navigating all the visa and Covid19 requirements went so smoothly as did all the holiday arrangements. I could not have imagined trying to sort all of this out ourselves. We really appreciated the personal touch that you provided and that nothing was too much trouble for you. Here's to the next holiday which I promise won't be as complicated. Thanks Andyx

Sharon is amazing at what she does - we have used her for many years and have had nothing but excellent service from her. She goes above and beyond to help, nothing is too much trouble for her. We would highly recommend her to anyone.

We had our perfect destination decided on and asked Sharon to give us some choices. The personal service given and the attention to detail with everything we had asked for when looking at our holiday were fantastic . Sharon gave us options and choices to choose from as well as advice. She booked us the most amazing holiday which we will be asking her to look at to rebook next year to. Thank you so much!!

Sharon has been very helpful throughout and made the holiday booking experience so much easier. It became a bit stressful when my husbands passport was delayed, Sharon offered lots of reassurance and a plan B, incase he could not travel with us. As we had never visited the area before Sharon provided us with lists of places to visit and restaurants to try. Her recommendations were brilliant and we ate at a few of the restaurants and they did not disappoint! We will definitely be recommending her to friends and family, and be using her again.

Sharon was a truly amazing travel counsellor. She did everything for us from start to finish, in a very professional and caring way. Could not fault her, and will definitely go with her again

Hi Sharon, thanks for another amazing holiday. Every time we book with you we think it can't match the last holiday, but it always does. Dubai, Grenada, Mykonos, Santorini were all amazing holidays and hotels. Looking forward to booking our next holiday with you. Thank you so much for being so awesome Matt, Sarah & family x

Sharon was absolutely fantastic helping us book our family trip. So nice to have the personal touch back! Nothing was too much trouble and we would definitely recommend :)

Sharon Matthews organized our once in a lifetime trip to Peru and the Galápagos Islands and that it was. Superbly organized from start to finish. Sharon is a fabulous counselor in which we have given her our trust over ten years. I will never change that. We are completely satisfied and advertise your firm and Sharon widely. Thank you Travel Counselors.

I would just like to say a big thank you to Sharron for booking us a fantastic holiday in a cottage in Somerset. She sourced a few for us to choose from and really listened to what we were looking for and really came up trumps. Was so good to get away during the pandemic and she really took the stress out of finding somewhere. She checked to make sure everything was ok and we even got a welcome home card hoping we had enjoyed it. I would definitely recommend Sharron to anyone looking for a holiday. Thanks again Sharron

Very pleased with the organisation of our recent holiday. Thank you to Sharon.

I would like to thank Sharon for her assistance in booking our special family holiday to Australia. From the 1st moment we spoke she couldn’t of been more enthusiastic coming up with some good suggestions and advised us well on the best flights to suit our family. When it finally came to booking the flights it couldn’t of been simpler and also making sure we are all sat together and this was all within our budget. I would not hesitate in recommending Sharon to anyone wanting to book a short or long haul break. Many thanks.

We would just like to say a huge thank you to Sharon for finding and organising the honeymoon of our dreams to Mauritius. It was just perfect and she made the whole experience really enjoyable and completely stress free. From start to finish we could not fault Sharon's hard work and constant communication throughout the whole process from deciding where to go to retuning back with our seats booked and checked in, in advance. At the beginning of the planning process, Sharon spent time getting to know us and listened to our honeymoon requirements to tailor and personalise the honeymoon for us. With her experience and expert destination knowledge she suggested places to visit from previous recommendations or her own personal visits and had direct contact with the hotels, to answer all our questions. Sharon provided us with comparison lists of destinations, to help us narrow it down and make our final decision easier to make, knowing we had picked the perfect destination. Once the honeymoon was booked, Sharon carried out further research of activities to do on our visit and this gave us the opportunity us to plan and book things in advance. We used the wedding gift registry service to allow our wedding guests to help contribute to our honeymoon. All our wedding guests thought this was a brilliant idea and easy to use. When we arrived at our hotel, the hotel had been told in advance by Sharon that it was our honeymoon and we were welcomed by a honeymoon meal and gifts in our hotel room. This was a lovely finishing touch. We would highly recommend Sharon for her outstanding service and will certainly be using her again for future holidays. She gave us so much time and covered everything we needed to know... certainly a service you wouldn't get by booking a holiday online or going into a travel agents shop. Mr and Mrs Shipperd.

Having used Sharon over several years we can recommend the personal and helpful service we have received. Sharon's attention to your requirements and her recommendations regarding your needs has always made holiday booking a more simple task. All aspects of the travel industry seem to be within her remit and we look foreward to her imput in the future. Thanks Sharon.

Sharon booked our Florida holiday this year. The service she provided from beginning to end was first class. She responds promptly to queries, is always available, has a fantastic knowledge of the industry and nothing is too much for her. We have already recommended her to friends and we will be booking future holidays with her again. Thank you Sharon!

During the years that my family have used Sharon for winter or late summer holiday bookings, there have been just a couple of instances where we have had to call upon all of her expertise, customer support and wisdom to help us out of a difficult situation. On both of these occasions Sharon has immediately taken the initiative, making all communications and arrangements necessary and keeping all parties informed and updated. With her proactivity and attention to detail, Sharon has drastically reduced our stress and allowed us to continue with our plans as closely as possible. We don't all appreciate customer service, or measure value for money until something goes wrong! However, the service and value that Sharon delivers is second to none and, having put that to the test, we cannot recommend her strongly enough!

Sharon has now organised two major trips for us, one 'around the world'. Both experiences were great and we had absolutely no issues at all. We will be asking her to organise another trip in the near future and have total confidence in her services. The personal touch she offers is particularly appreciated.

We were so glad that a friend recommended Sharon to us to plan our holiday in Mallorca. She took away all the usual internet trawling and decision agonies from us and came up with package options that fitted our requirements with perfection. All the travel and transfers worked flawlessly and the chosen apartment was perfectly matched to our varied needs. We had all confidence in Sharon's expertise and look forward to using her skills again. Thank you Sharon.

I recently asked Sharon to organise a trip to Florida for me to attend a wedding. At the same time I wanted to see some of the sights of Florida but not go to the main Disney parks. Sharon put together a very well thought out itinerary. The hotels she arranged were in good convenient locations and were of a decent standard. The hire car was exactly as arranged and no hassle to collect or return. In addition her advice on where was the best places to stay meant I had several good options for sight seeing and enjoying the local restaurants and amenities. I have no hesitation in recommending her and will certainly be using her servicesagain for my next rip.

I am unable to thank you enough for your hard work and thoughtfulness in organising my 70th birthday party. All the personal touches from the beautiful flowers you sent to my room on my birthday to the welcome home letter when I got back. All those little things that mean so much including us all sitting near each other on the flight, having our apartments almost next door to each other and the transfer transport being on time. I cannot thank you enough as I am so very impressed with everything you have done. We all had a fantastic time, with the age range of our party of 18 people from 6 years - 70 years, there was something for everyone to do.  All of our apartments were very near the beach which was alive with activities day and night which I loved.  We spent days at the pool, boogied the night away at the beach clubs, took a ferry and explored the caves and found amazing restaurants  We laughed a lot and partied hard. The boys spent a day fishing which they loved, came home with smiles from ear to ear to barbeque their catch on the roof top.  They also spent a day on the golf course which they thoroughly enjoyed.  So thank you for all your hard work in putting it all together and making it happen for us.  I am sure it was not the easiest of holidays you have done. A million thank you's Sharon. We all had an amazing time which was down to your hard work, attention to detail and thoughtfulness.

Sharon last helped us book a family holiday to Dubai and quite simply.....we couldn't have asked for better service or expertise! Sharon listened to our needs, provided great initial feedback for us to hone down our choices and made the booking process painless. Excellent communication throughout; either email or 'phone call and it helped she knew the location and what there was to do for a family, so she could really give that extra bit to help make our holiday the great relax that we wanted. We've used the services of a Travel Counsellor for over 10 years and have no intention of changing! Now, where to next...any ideas Sharon ?!

Sharon booked our family holiday to Thailand, the holiday was fantastic, we did two nights in Bangkok. So pleased we did that, such a fun place, the hotel was amazing, and I've never seen such a fabulous restaurant. Then off the khao lak for some relaxation, and that's what we got, our hotel was right in the beach, with lovely beach bars along the beach serving scrumptious local Thai dishes for next to nothing. We wanted a hotel that was near a town so we could go out to eat and soak up the local culture and that's absolutely what we got, just a 5 min walk, with lots of restaurants, and shops to look around, and everything is so cheap. We had a fabulous holiday and Sharon went above and beyond to make our time in Thailand very special, we will definitely be booking our holidays with Sharon again. The Meyrick family

Sharon arranged a cruise for us in March 2017. I cant praise her professionalism highly enough; it was our first cruise so we weren't exactly sure what we wanted but Sharon guided us smoothly through the different package options, suggesting what was worth pre-booking and what we should leave until onboard. We changed our minds numerous times on ship/destination but Sharon was patient with us throughout as we sent her back to the drawing board! She arranged hotel accommodation for us at either end of the cruise and again used her knowledge and experience to ensure we stayed in great places in great locations. If you want a hassle-free holiday where you know everything is going to be right then I'd recommend utilising Sharon's expertise without question. Thanks again for a fantastic trip.

Sharon is absolutely great, very patient and knowledgeable, and was on hand to sort out a few last minute niggles. I wouldn't hesitate to use her for future trips, or to recommend her to friends. Thank you for helping us have an amazing family holiday in Florida.

From the first meeting with Sharon we were impressed by her thoroughness and efficiency with the itinerary which we had asked her to put together for our 3 month trip to the Southern Hemisphere, travelling around the world. The organisation of all the flights worked very well even down to our seats being booked where possible and Sharon writing all details on our luggage labels. It was reassuring to have contact, by email, with Sharon all the way through the trip. The companies used for our organised trips recommended by Sharon's company in Malaysia and Australia were excellent. We will be using Sharon in the future and have already recommended her to our friends

Sharon is a dedicated travel advisor. Her wealth of knowledge is outstanding and she always goes above and beyond the call of duty when I am travelling. Highly recommended and very professional. Someone with a conscience and will always get you the best possible deal available.

Our four week holiday to Alaska in 2016 , was the best holiday we had experienced. Sharon's attention to detail was second to none, carefully listening to our requirements and using her knowledge and experience so our trip ran like clockwork . Highly recommended.

Sharon gave us an excellent personal service with great communication. Nothing was too much trouble for her. The paperwork that she gave to us before our trip was absolutely excellent and on the trip everything ran like clockwork. She was completely correct on all the advice that she gave us, but didn't give us so much that we felt overwhelmed or left us with nothing to discover ourselves. We've already recommended her to family and friends. It was like having a friend organise everything for you, a friend with all the answers! We can't thank her enough.

Sharon organised a complex trip lasting 7 weeks to Singapore, New Zealand and Hong Kong for us. We had the most brilliant time, due in large part to her excellent organisational skills. All travel, transport and accommodation arrangements worked well. We wouldn’t hesitate to recommend her and will certainly be using her excellent services again when we have saved up! Thanks again, Sharon.

Sharon took all the stress out of the planning of our Disney holiday and was a pleasure to deal with. Nothing was too much trouble and we were kept updated all the way through the process. I have no doubt that we will book through Sharon in the future and we are more than happy to recommend her to others.

We would have no hesitation whatsoever in recommending Sharon as your holiday organizer. Sharon arranged a complicated holiday for 3 of us to Cambodia by firstly offering us several choices and then confirming a holiday that involved a lot of correspondence with us and the destination operator. Sharon met with us to give us all our documents and was even available to us whilst she was on her own holiday. We had a minor incident while we were away and Sharon helped us in a very considered and appropriate way. We had an amazing holiday which was very well organized and gave us exactly what we wanted. Thanks to Sharon for everything she did in a professional, helpful, cheerful and considerate manner. We will definitely be using Sharon again.

I can't recommend Sharon highly enough. She helped me organise a wonderful family trip to America at an emotional time. She took on board all my wishes and was great at making helpful suggestions that enhanced our trip away. Everything from start to finish ran like clockwork! I am now looking forward to a skiing trip planned for Easter which Sharon has fine tuned for me. Here's to future holidays!

Excellent and efficient service from Sharon. Nothing was too much trouble when I wanted to get the best price for our trip.

Sharon has been recommended to me by very good friends of mine. From the first moment she made me feel at ease. She is patient and friendly. If anyone would ask me if I'd know a reliable, knowledgable Travel Counsellor, I would say, Oh yes, go to Sharon Matthews. She is a gem.

Sharon worked hard to find the holiday we wanted within our budget. This is the second year running that we have booked our family holiday with Sharon and we have always been happy with the service we have received. Thank you.

I find it difficult to find suitable hotel accommodation for my disabled wife but Sharon is always there to help. Her task isn't always easy, but she deals with it in a very professional manner. She also organised my daughter's honeymoon on my recommendation, as well as my recent trip to the Far East. First rate service.

Really happy with the service Sharon provided. Felt she was very well informed and nothing too much trouble.

We have once again had excellent service from Sharon. She continually goes the extra mile to ensure the holiday is perfect in every way. Nothing is too much trouble and she is always more than happy to help with any queries or problems, thus taking all the stress away from arranging a holiday.

Sharon Matthews has been amazing! I will without doubt be contacting Sharon in the future to help plan our holidays. A massive thank you Sharon.

Clear, friendly and valuable assistance given at all stages. Sharon made everything so easy from the beginning. Will definitely be recommending (actually have done already). Very happy with the service.

Sharon was extremely pleasant to deal with and we are very pleased with the itinerary she has put together for us. We value her knowledge and are certain we could not have come up with the same itinerary on our own.