Based in Edinburgh

Steph Stewardson

Available for new enquiries

It's Nice To Meet You

Hi, I'm Steph and I’m your personal travel expert. I arrange worldwide travel, tailor-made bespoke holidays and honeymoons, cruises, luxury trips and adventure travel experiences.

Having spent the last twenty-five years organizing and travelling extensively myself, I know how important it is for that long-anticipated holiday to be just right. I provide a fully personalised service from start to finish, taking your initial ideas for your trip, listening to and understanding what’s important to you, then using my skills, experience and expertise to create an itinerary which is tailored perfectly to meet your needs, saving you precious time and ensuring the whole experience is stress and hassle-free. I treat all my clients as VIPs and my aim is to ensure that every trip, for every customer, is perfect, every time.

It was my passion for travel that took us to live in Australia for seven years, giving us an incredible opportunity to explore this amazing country. It was also my passion for travel that took me to one of the world’s largest travel agencies, as part of the leadership team. I’ve been successfully creating dream holidays for my clients for many years now, including European city breaks, Pacific Island honeymoons, African safaris, trekking in South America, skiing in Japan, adventure travel through India and South East Asia and cruising in Antarctica, the list goes on, but every one was a pleasure and a privilege to organize and I’m pleased to say, resulted in happy clients who went on to book with me time and again.

In addition to a wealth of expert knowledge, I have also personally travelled to every continent including: Antarctica, Australia, New Zealand, Fiji, Tahiti, Bora Bora, Bali, Thailand, Vietnam, Cambodia, Malaysia, Borneo, Singapore, Hong Kong, India, Sri Lanka, Bahrain, Dubai, USA, Canada, Mexico, Cuba, Brazil, Argentina, Uruguay, Colombia, Nicaragua, Panama, South Africa, The Gambia, Rwanda, Tanzania, Zanzibar, Mauritius, France, Italy, Spain, Portugal, Greece, Turkey, Germany, Belgium, Switzerland, The Netherlands, Hungary, Sweden, Denmark as well as Scotland, England, Ireland and Wales.

I’m available to discuss your travel requirements at your convenience, and am happy to arrange evening or weekend telephone appointments if that’s your preference.

Please feel free to get in touch - I'd love to hear from you!

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Incredible Antarctica

08 February 2024

The most southerly continent, Antarctica is the home to the South Pole. It covers an area roughly twice the size of Australia, has no resident population apart from a few scientists working at base stations, is the highest, the windiest, the coldest, and the driest continent. And it’s the most fantastic destination to visit if you get the opportunity. With only a limited season when visits are possible, it also has strict limits on the number of visitors. I accepted my trip there in February 2022 with my husband was almost certainly a once in a lifetime experience. The sea crossing from the southern tip of Argentina takes around two days. The infamous Drake Passage can be a ‘lake or a shake’. I had a shake on the way out and a lake coming back. But it wasn’t as bad as folklore may suggest. It was time spent around the ship listening to lectures and briefings, signing up to the conditions stipulated by the Antarctic Treaty that ensure visitors leave the continent in the same pristine condition they found it, and getting kitted out with the essential clothing and equipment you’ll need to explore on land and sea. I sailed on Scenic Eclipse, a luxury discovery yacht built to take on the ocean and ice formations that you sail through. Once aboard it was luxury all the way - 10 small and chic restaurants, relaxing spas and yoga studios, and a cabin with facilities that would do any 5* hotel proud. After two days sailing you wake up, look out of your cabin and see Antarctica. A mix of snow, floating icebergs and mountains reaching up to the sky. And this is when the real fun really starts. There is no set itinerary for the 7 days spent exploring Antarctica. You leave the ship twice a day to explore on land or in a zodiac boat as it criss-crosses the freezing waters. Each day the ship visits two separate locations and these stops will be dependent on weather, tides, ice flows, and where the best things to see and do are in that moment. Your Discovery Team on board work incredibly hard to maximise your experience. The Discovery Team are the scientists and expedition leaders who have hundreds of trips on their CV. They are an encyclopaedia of knowledge. Ask them a question about icebergs, geology, mammals, birds, weather patterns or anything else Antarctic related, and between them they’ll be able to answer you. With 7 days ahead what do you see and do? I could not have imagined the amount of wildlife that you get to see and experience living in its natural habitat. Seals that lounge on icebergs, leopard seals that ate penguins and and fur seals that played on the foreshore. The elephant seals I came across weighed in at several tonnes each and dozed on the beach snoring. The different species of penguins were fascinating. They live in colonies and at one location I walked through over 100,000 of them! They swim in the icy waters, diving in and out between the bergy-bits (small pieces of ice) as they avoid any predatory seal that might be lurking. They were charming, especially the youngsters which would walk over to you and look inquisitively. I quickly learned to differentiate between the different species and never tired of watching their antics. Whales were spotted every day. Dinner one evening was interrupted by an announcement over the ships tannoy that a pod of 30 Orca whales were alongside us. Everyone rushed out of their restaurant to witness this incredible sight. Birds flew past the boat as it crossed the Drake Passage. The enormous albatrosses frequently swept past us as we sailed south. In Antarctica the shags and the skua birds were plentiful. The skua’s hang around the penguin colonies looking for eggs and young penguins to prey upon. Snow petrels are beautiful and graceful, and gulls, terns and some sea skimmers were also to be seen. To witness so much wildlife in its natural surroundings is a privilege. No day went past where I wasn’t left in awe of what I got to see and experience. I was surprised at the scale of the mountains in Antarctica, their ice and snow topped peaks often reaching above and peeking through the cloud lines that gather around them. The crevices in the snow and ice on the mountain slopes are enormous and as you kayak on the still Antarctic waters you hear the rumble of snow and ice breaking away. It sounds like thunder and can be many miles away. Some of these avalanches are huge and help to create the ice formations in the water. The icebergs were stunning and beautiful. The scale of the icebergs was something to behold, and we were only seeing the tip of them, as the saying goes. Often there would be 8 times as much ice below the water as I could see above it. The iridescent blue that was such a feature of many of them was stunning and unique. Seals and birds rest on them, taking a break as they pass through Antarctica. As the week passed, I became more proficient at spotting the wildlife, and understanding what the ice was doing as it formed on the surface (grease ice) and floated past. I could get in and out of my thermals and waterproofs in minutes, and boarding the zodiac boats and stepping ashore became second nature. The weather ranged from glorious blue skies with an icy sunlight, to blizzards and snow storms. It was wonderful to see this incredible place in all weather conditions. The clothing and gear you take or get provided with, stands up to anything the weather can throw at you. Typically, the temperature would be hovering around freezing. In the sun it could make you warm as you trekked across the land. In the wind and snow it could be cold and your layers became essential. The Polar plunge is another highlight for many. In only swimwear you dive off the ships bathing platform! You’re rewarded with a certificate, a hot drink laced with spirit and bragging rights for life! The ship had two helicopters which would fly you over the mountains, valleys and ocean if weather permitted. An incredible experience and I was glad I took the chance to go on a flight. They too operate inside the Antarctic Treaty and cannot fly near any wildlife. The remote continent was everything I dreamed of and more. Words simply don’t do it justice, so we took 1,500 photographs to help!

Captivating Buenos Aires and Uruguay

05 June 2018

Having fallen in love with South America after my trip to Brazil, I knew I’d be back, the only question was which country? With just a 10-day window, I wanted to keep travelling to a minimum, which leant itself perfectly to the beautiful city of Buenos Aires, followed by some down-time in Uruguay. Seductive Buenos Aires After an overnight flight direct from London, we arrived into Buenos Aires to sunshine, blue skies, and a very pleasant 23 degrees. The weather had never felt more welcome, having been stranded in Scotland just a week earlier due to heavy snow! With five days in the city, the choice of hotel was particularly important, we wanted somewhere with the space and facilities to relax and unwind as well as being well-located. Whilst the boutique hotels of funky Palermo would normally be my first choice, I opted for the larger Park Hyatt Palacio Duhau in the upmarket Recoleta area. It’s a beautiful hotel with wonderful, but understated service, and was perfect for getting around the city. After checking in, our first day was spent exploring the surrounding streets, stopping for lunch in a local café, and sampling the amazing ice cream that Argentina is famous for. Compared to Rio it felt remarkably safe, and with the wide tree-lined boulevards and beautiful architecture, was more reminiscent of Madrid or Paris. One thing I always recommend, is to start with a private tour in a new city. I had arranged a guide for clients in Buenos Aires earlier in the year, and they were so delighted with her, that I made sure to book Alejandra for a half-day walking tour on our second morning. Touring with a local is one of the best things you can do, by the time you’ve finished you feel like you know a little bit more about the city, the culture and its people and Alejandra was amazing. We learned so much, from culture and history to gaining insider tips on the best bars and restaurants. We took the local bus to major landmarks such as Plaza de Mayo and the Metropolitan Cathedral before walking to San Telmo, the real cultural heart of Buenos Aires. Here we wandered down alleys, past antique shops, parks and coffee shops and through the wonderful San Telmo food market. We stopped for coffee in Plaza Dorrego, an atmospheric square in the heart of San Telmo, ringed by old tango bars and cafes, where we watched couples dance Tango in the street – this was the Buenos Aires I had always imagined! From here, we took a bus to the famous La Boca area – the original port where immigrants arrived and built the brightly-coloured conventillos (tenement houses). It’s also home to Boca Juniors’ iconic football stadium where Diego Maradona played, and was a definite must-see. As our next day was Sunday, we returned to San Telmo for one of the biggest street markets in South America. The rest of our days were spent exploring - a visit to the Recoleta Cemetery where Eva Peron was laid to rest, wandering the parks and neighbourhoods, and finding great little cafes for lunch. Most evenings we went to Palermo for dinner, as there were so many fab restaurants here to choose from. For a city famous for its steak, we managed to find a significant amount of great seafood restaurants – mostly Peruvian, but truly fabulous. A highlight was Olaya in Palermo, which was seriously the best ceviche ever! We did, of course visit a steakhouse, and the meat was fabulous, but definitely more for the hardened carnivore! On our last night in Buenos Aires we visited a modern Argentinian restaurant La Crizia in Palermo, which was sublime. I enjoyed the steak here far more than the steakhouse as it wasn’t so big and had the most stunning scallop ceviche to start. It goes without saying that the wine was wonderful too and we also took a liking to Provoleta, a local fried cheese speciality served as a starter. Captivating Uruguay Without the style of Buenos Aires or the thrill of Rio, this tiny country is often overlooked, and in fact I only chose it as it was so close to Buenos Aires, but it is an absolute gem, and was definitely a highlight of our trip! A one-hour ferry ride from the port in Buenos Aires, brought us into Colonia Del Sacramento in Uruguay. Due to Uruguay’s scale, small population and good roads, and being one of the safest countries in South America, it’s a great place to hire a car and take a road trip. Before we set off, we had a wander around the town, which shouldn't be missed. Beautiful cobbled streets, shady squares with pavement cafes, and lovely water views - it’s like stepping into another world. After lunch we started our 4-hour drive to an area known for its beaches and outstanding natural beauty, often dubbed the Riviera of South America. We bypassed the city of Montevideo and the high-rise glitzy resort of Punta del Este before arriving at the tiny boho-chic resort of Jose Ignacio, which can only be described as heavenly! Our Posada was everything I had hoped. Barefoot luxury, with a relaxed beach-house feel, and a private balcony overlooking the ocean – my only regret is not staying longer … much longer! The resort itself is small so very easy to walk around. We sampled two of the best restaurants in the area, Juana and La Olada. Both were rustic in design and in a romantic garden setting – twinkling fairly lights, blazing barbecue fires, chilled music and simple but delicious food. We spent our few days there walking on the gorgeous beaches or relaxing by the pool, it was truly one of the most relaxing places I’ve ever been. Our last two nights were in Montevideo, a 2-hour drive from Jose Ignacio, and small enough to easily see in one day, so we took time to explore the different beaches on the way. We stopped in Punta Del Este, favourite hangout for Argentinian Celebrities, for lunch overlooking the ocean. In Montevideo, we stayed at the Hyatt Centro, a relatively new luxury hotel in the Los Pocitos area overlooking the beach and the 22km promenade of this small coastal city. Montevideo lacked the glitz and glam of other capital cities, but it has a certain charm, lovely beaches, and the people were warm and friendly. We spent our last day exploring the Old Town and City Centre and stopped in the Old Port Market to try one of the many fabulous restaurants for lunch. All in all, it was a wonderful trip. Buenos Aires was wonderful, as I always knew it would be, but Jose Ignacio was the absolute highlight of the trip. One thing for certain is I’ll be going back to Uruguay someday.

Finding my Brazilian Beat

27 October 2017

South America has been high on my wish list for as long as I can remember, and having tailored many bespoke itineraries for my clients over the years, I knew there was only one place to start – Brazil! Rio – The Marvellous City We couldn’t see the whole of Brazil in 2 weeks, so decided to focus on the South for this trip. We spent five days at the lovely Miramar Hotel, Copacabana, and our first day touring with a local guide, a great way to get an understanding of a city and its people. The weather was grim on our first day, with grey skies and pouring rain, but despite this, I fell in love with Rio. We toured the city including the stunning cathedral, walked around quirky Santa Teresa, where we had coffee and my new favourite food pão de queijo (warm bread rolls filled with melted cheese) and ended with lunch at a local Brazilian restaurant where we tried the famous feijoada (meat and bean stew) and our first taste of the national (very potent) drink, cachaça. Fortunately, the weather picked up and we got to spend time on Copacabana Beach and see Rio at her best. Santa Teresa was a great spot at night, with live bands and crowds dancing Samba in the streets. We went up Corcovado to see the incredible Christ the Redeemer up close, and even took a trip with a local around Rocinha (do not do this on your own), the largest favela in Brazil, where we met the locals, wandered the alleys and had a superb lunch to finish off. Rio was every bit as spectacular as I had imagined, but the biggest surprise to me were the people, who couldn’t have been more warm, friendly and welcoming. Mighty Iguaçu (and a little bit of Argentina) With only two nights at Iguaçu Falls (the largest waterfall system in the world), I decided to max out the experience by staying at Belmond Das Cataratas, the only hotel in the Brazilian National Park. We arrived after a short flight from Rio to our stunning falls view room, but the real draw-card here (apart from the gorgeous hotel) is that you have access to the park and falls walkways before it opens to the public at 9am. We took a walk at 7am and had the place to ourselves – this was a huge highlight - the size and scale of this natural wonder up close and personal was truly breath-taking. We took a boat trip under the falls, which was exhilarating (if a little wet!) and another once in a lifetime experience. On our final day, we visited the Argentinian side of the falls, and spent the day walking the trails for different views and a chance to see the falls from every angle. Dinner at the hotel restaurants was spectacular (especially the Piranha Broth), with the thundering noise of the falls as the soundtrack, it was the perfect end to our trip to Iguaçu. Pit-stop in São Paulo Our next stop was Paraty on the Emerald Coast, but as we had to fly into São Paulo, I decided to have a local guide collect us at the airport and take us on a 5 hour city tour. I didn’t expect much of São Paulo, as I’ve always heard it described as a concrete jungle, so I was very pleasantly surprised, and in fact, loved it so much I regretted not staying for a couple of nights. It’s a very cosmopolitan city with funky bohemian neighbourhoods, amazing street art, very stylish shops and restaurants and a real feel of urban cool. It has the most amazing park in the centre which is the last remaining piece of Atlantic Rainforest in the city! As always, there has to be food involved, so our guide took us to the Municipal Market for lunch where we tried local specialities pastel de balcalhau (salt cod pasties) and the delicious sanduíche de mortadela (melted cheese and mountainous meat sandwich), before the scenic 5 hour drive onto Paraty. Pretty Paraty Paraty is a gorgeous colonial town on the coast – think cobbled streets, cute shops, wonderful restaurants and lively bars. We stayed in a stunning boutique pousada in the car-free, historical centre. This really is a place to relax, and that’s exactly what we did. We ate fabulous seafood in funky restaurants, and tried another Brazilian speciality moqueca (delicious seafood stew). By now, I had become familiar with Brazil’s national drink, the Caïpirinha, and spent chilled evenings listening to music in the square, sampling the different varieties - Pineapple Caïpirinha being my favourite. There are numerous boat trips to the outlying islands, but we opted to hire a boat and skipper for the day which was wonderful. We visited several gorgeous beaches, snorkelled and swam in a beautiful bay with turtles, and finished with a fantastic seafood lunch at a great little beach shack – the Calamari was the best I’ve ever tasted! After three days, we were apprehensive about leaving, as surely nowhere else could be as wonderful as Paraty – but the best was yet to come! Ilha Grande – Paradise Island Our 90 minute speedboat transfer from Paraty to Ilha Grande was not the relaxing experience I had hoped, the wind whipped up and it was a fairly bouncy ride! Suffice to say, when we landed at Ilha Grande, it was with a sense of relief that I set foot on the jetty! Regardless of how we arrived, nothing could have prepared me for the beauty of this place. An island without cars, or indeed roads, our beautiful pousada occupied a prime spot, and our room had dual aspect balconies with views towards the little beach and fishing village, as well as out to sea. This truly was paradise! We woke to the sound of the ocean and spent our days walking the tracks to deserted beaches, swimming and snorkelling off the jetty, and generally relaxing. Ilha Grande is a hidden gem, and it was with heavy hearts that we left after three days for our 4-hour road trip back to Rio. Rio – The Finale Having already stayed in Copacabana, I booked us into the Sofitel on Ipanema Beach for our last two days. I did love Copacabana in its own loud, brash, Brazilian way, but Ipanema was my favourite. We took a Samba lesson before visiting the fabulous Rio Scenario Samba Club in Lapa, which was an awesome night. The weather was fantastic, so we spent our last two days lying on the beach. There is no rest to be had on Rio’s beaches, as there is far too much going on! Crammed in like sardines, Bossa Nova music coming from every corner, people dancing or singing along, football and volleyball games everywhere you look, and beach sellers offering everything from Caïpirinhas and cheese skewers grilled on portable barbecues to bikinis! This is where you come to see Rio in its glory, where the vibe is carefree and the overriding feeling is one of fun! Brazil is intoxicating and addictive, and far exceeded my expectations and I just can’t wait to go back!

My Cambodian Adventure

12 April 2017

I’ve had a love affair with South East Asia for 18 years now, but despite many visits, there are still a few countries that I haven’t seen. So, in March, I made my first trip to Cambodia on a 10-day solo tour. It was also a great chance for me to try out our fantastic local partners' products for myself. I always say that adventure travel doesn’t have to mean shared dorms and sweaty backpacks, so I tailored a bespoke itinerary covering the highlights of Cambodia, with some great tours and luxurious hotels along the way. Days 1-3: Phnom Penh Markets, mopeds and the mighty Mekong On arrival into Phnom Penh I was met by my guide and driver and driven through the midday heat (37 degrees) to the historic Raffles Hotel. It was everything I had imagined and more! Shattered after my journey, my first afternoon was spent relaxing by the lovely pool. Having spent many a first night in a new city feeling disorientated and wandering the streets for hours before settling on some random (often disappointing) restaurant to eat in, I decided this time would be different. So I booked a Vespa Adventures Tour and can honestly say it was the best first night I’ve ever had on a trip! My Vespa driver picked me up at 6pm and we zoomed off to our first stop and to meet the others on the tour. Drinks on the rooftop of the historic Foreign Correspondents Club overlooking the Mekong River as the sun set, were followed by our next stop at a street-side seafood restaurant where we shared benches with locals eating the most delicious steamed fish, squid, baby octopus and oysters. The food was stunning, but that was just a snack! Back on the Vespa's, we whizzed through the city to the Elephant Bar at Raffles for their famous Femme Fatale cocktail (invented for Jackie Kennedy when she visited). Our next stop was dinner at a Cambodian restaurant with band playing and anyone who wants to, getting up to sing! Typical Cambodian dishes of barbecued frogs’ legs, stir fried beef with red ants, fish curry and rice – all absolutely delicious! Then a final stop at a hidden bar for margaritas before dropping me back at my hotel. It was so much fun and a great introduction to the city – and the frogs’ legs were a highlight! With only one more full day in Phnom Penh I’d picked the key things I wanted to see. A morning wander around the city with a trip to the Russian market, before touring the Killing Fields and the S21 Genocide Museum. This was a sobering afternoon and wouldn't be for everyone, but I like to try and get under the skin of a country, and these tours were so worthwhile, and really helped me to understand Cambodia a little better, so I’m really glad I did. The evening started with a lovely sunset cruise down the Mekong before dinner at Romdeng, a wonderful Cambodian not-for-profit restaurant giving training and jobs to street kids. The food and service were fabulous, and I even tried the local specialty of deep fried tarantula – pretty tasty, and yes, I ate every bit! Days 3-6 R & R in Kep The next morning I said goodbye to Raffles and headed to the pretty coastal town of Kep, touring through Takeo province on the way, climbing the 390 steps to Phnom Chiso Pagoda, followed by a riverside lunch and a wonderful boat trip to Phnom Da Temple before arriving at the peaceful resort of Knai Bang Chatt, right by the sea. Dinner was spent with my toes in the sand, listening to the sound of the ocean – blissful! After a few days of relaxing by the pool, spa treatments and evenings dining by the ocean, I was ready to see some more. An incredible 6am yoga session on the end of the jetty set me up for the day, then a 30 minute boat trip took me to Rabbit Island, where I spent the day swimming, having massages on the beach with great food provided by a fab little beach shack. We ended the day with a visit to the famous Kep Crab Market, with crabs bought fresh from the ocean and steamed by one of the local ladies waiting with boiling pans of water. Tucking into the most delicious crabs ever using nothing but our hands, is one of those memories that will stay with me forever. Kep is such an unassuming little place, but together with my “barefoot luxury resort” it had stolen my heart, and truth be told, I didn’t want to leave. Days 6-10: Siem Reap Tuk-tuks and Temples Before my short flight from Sihanoukville to Siem Reap, we stopped off in lovely Kampot town for a wander, some lunch, and a tour around a Kampot Pepper Farm. After the peacefulness of Kep, arriving in Siem Reap, the busiest place I had visited yet, was quite a shock. I wandered around the vibrant night markets, then had a fab dinner in Sugar Palm restaurant before finally collapsing into my very comfortable bed at the fabulous Park Hyatt hotel. The next morning was my first trip to Angkor. I didn’t know how I would feel about this as I’m not a huge fan of ancient history so I didn’t want to get “templed out” however, I needn’t have worried. We spent 4 hours touring Angkor Thom, Bayon Temple, the Terrace of the Elephants and the Terrace of the Leper King. It was so spectacular; I could have happily spent more time at the temples. However, the heat was getting the better of me so I went back to town for a wander before relaxing by the pool. The following morning, I was collected at 5.00am to watch the sun rise over Angkor Wat. This was truly spectacular and well worth the early start. After exploring Angkor Wat, we visited Ta Prohm before having the afternoon to shop and relax. In the evening my guide took me to explore some local spots, and my favourite was Road 60 – empty highway by day, street food market by night. Sitting on plastic mats by the side of the road watching couples strolling, whole families on motorbikes and everyone enjoying the local delicacies on offer was just fantastic. I wandered the markets and shops of Siem Reap, zipped around by tuk-tuk and spent some time chilling by the pool to escape the heat of the day. A tour to the enormous Tonle Sap Lake (120km long) which included a boat trip on the lake itself, was a fantastic chance to see rural life and my final night’s entertainment was the wonderful Phare, Cambodian Circus, which is definitely one not to miss. Cambodia was a fascinating country to visit; genuinely warm people, fantastic food and wonderful experiences. It was a great trip and my first time to the country, but one thing I’m sure of, it won’t be my last. If you’d like to experience the delights of this amazing country, then please get in touch for your own bespoke itinerary.

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Steph has been invaluable supporting my family this year to plan and enjoy a trip to Greece that exceeded the expectations of some of the most demanding teenagers!! From understanding what every party member was looking for to developing options that fitted for us and finally ensuring we were ready to go I cannot recommend Steph highly enough!

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Great holiday and great service from Steph in recommending a great destination and hotel. Fabulous ??

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Steph has been so helpful - she has gone above and beyond to find us the perfect holiday!

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This is the second time we’ve used Steph to help us book our holiday, which I think is probably testament enough in itself to the way she looked after us! Brilliant service once again and as always with a real personal and professional touch. Top marks once again and would definitely (and have) recommended to others.

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Steph was a great help in finding the correct holiday for us. She was very accommodating in looking at various option and it was useful to have knowledge of the area as this was something we would never have had access too.

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Steph made the whole process of booking our holiday straightforward, and took away all of the hassle and stress that is usually involved. After everything had been finalised I had a concern, and Steph addressed it immediately. She gave us the information that we needed and reassured us. We would definitely ask for Steph’s help in the future.

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Steph is amazing. She took the time to really understand us and came up with an itinerary that went beyond our expectations. We were in complete agreement with everything she suggested and she truly put together the holiday of a lifetime for us. I cannot recommend Steph highly enough.

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Steph has been so helpful - she has gone above and beyond to find us the perfect holiday!

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Steph consistently delivers professional, thoughtful and knowledgeable advice on your holiday requirements. Her knowledge of destinations is immense and because she takes the time to get to know you, it means that your holiday is completely bespoke. Her attention to detail means that you are guaranteed a seamless trip to whatever destination you choose. She is on hand at all times to answer any queries or fix any problems. A pleasure to deal with always.

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Steph is so thorough and detailed and is an absolute pleasure to deal with. It takes all the pain away from looking for a holiday yourself, she does everything for you and leaves no stone unturned. She is so professional and knowledgeable and always has your best interests at heart. I can’t imagine not using Steph for a holiday now.

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Steph’s knowledge and experience is second to none. This is our third year of booking with her, and I have and would highly recommend her. Everywhere we mention, she is able to provide excellent local knowledge. I’ve never booked with as much confidence as I do when booking through Steph. Thanks Steph, you truly are the best!

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Steph was amazing organising a group holiday. This started with 2 of the group having a 10 day road trip through Nashville, Memphis, Tupelo,New Orleans and Las Vegas. Suggested trips, museums and hotels were fantastic. 6 of us then joined them in Vegas and it was wonderful. Stephs planning and advice before the trip helped to make sure we made the most of our time. Steph spent time making sure she understood our requirements before the trip and was very patient with our changes and numerous questions. Nothing was too much trouble. I would have no hesitation in using her again or recommending her. Thanks for helping make it a holiday of a lifetime.

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We have had quick replies from Steph when booking our USA trip and everything has been tailored to us. It has made the whole booking experience much easier and has helped us book a holiday that allows us plenty of time to do everything we want to while we are there.

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Steph is very pleasant, most helpful, nothing is too much trouble for her and I would have no hesitation to recommend her to any of my friends and family. Thank you Steph

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Steph has been superb throughout the booking process. Apart from knowing we wanted to do San Francisco and LV we had no idea where to start. Steph has so much knowledge and was able to guide us through the process providing detailed knowledge and recommendations she even found us a ranch overnighter with ease. Her communication and follow up skills are excellent. We will use her again without any hesitation.

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Steph has been wonderful at organising our holiday! After months of vaguely thinking about it but not achieving much, Steph took on board what we discussed in our lengthy chat and came back with a dream itinerary, great accommodation and excursions. Can’t believe she managed to organise everything in less than a week. I have already recommended her to my friends and she’ll be my first call to any future holidays. Steph is a pleasure to deal with.

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Steph has yet again been most responsive to our inquiry and found what we were failing to arrange ourselves. She is readily available and the consummate professional when I ask ridiculous (or outrageous) questions. We have come to rely on her for holidays outside of our previous experience.

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Steph was very attentive at short notice and gave us so many options that would have taken us months to agree on ourselves. A brilliant service and would definitely use again.

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Steph made the whole holiday booking process so easy for us. I normally find fun in researching all the possibilities myself and putting together a plan that is specific and meets our holiday objectives. This year time is just not something we have - we have an extra baby in the mix, we are launching a new business and planning a major renovation to our house. We had not planned a family holiday this year for financial reasons. Then we realised we desperately need it this year more than ever. We gave Steph a tough set of parameters to work within along with a pretty tight budget and her knowledge and experience meant she knew exactly where to look to get the best value for our modest budget ticking not just most but all of our boxes. Steph is responsive to questions and although we are yet to travel I truly believe that she will be here to help if we need anything while we are away. Loved the hand written thank you card - great example of personal service. Thank you Steph!!

Sent by Fiona Gordon

On behalf of myself, my husband and our little girl Freya we would like to say a big thank you to you Steph for making our 1st family holiday a memorable one. You were so helpful and listened to what we were wanting out of our holiday to Crete and met our needs for Freya with all the children’s facilities in our Hotel which made our holiday even more fun knowing that Freya was having a ball. Everything from the booking of the flights, choosing the hotel and with the transfers to and from the airport just put everything at ease for us knowing that everything was taken care of and incase of any problems we knew we had easy access to contact Steph for assistance. We came away from our holiday with fantastic memories and that with any future holidays we will be going on will be done through Steph at Travel Counsellers and we will be recommending Steph to our friends. Thank you again for everything Fiona

Sent by Cheryl Cameron

Steph was incredibly thorough and ensured she understood what our holiday preferences were - I felt she took time to investigate and explain in great detail the most suitable options. She was also very quick to respond to queries - at all times during the day and evening - excellent service.

Sent by Rachael Anderson

Steph was absolutely brilliant in planning our trip to NYC! Nothing was a bother and she was able to offer great advise on where to stay/where to go/where to eat! We had an absolutely amazing time and this was down to Steph making sure everything ran smoothly for us - will definitely be booking through Steph again.

Sent by Isla Kidd

Steph puts her all into getting you the perfect holiday. Answers all questions without delay and has a very efficient and friendly way of dealing with people. I look forward to dealing with Steph again in the near future.

Sent by Son Patel-Kendall

Steph is an absolute star! Such personal service and helped with every little detail, nothing was too much for her, and if she didn't know about something, she would find out straight away. We booked our Honeymoon to Australia and Dubai with her, she arranged everything from transport, flights (international & internal) even booked all our seats in advance for us too. All our excursions were booked for us, had plenty of advice on where to go & what to see. Chose wonderful hotels for us to stay with great locations. I am quite a selective person when it comes to the finer details on things, but my husband and I were absolutely delighted at the entire package Steph put together for us and she stayed within our budget too! The app was an amazing tool when we were on our trip, also Steph printed out all our documents and sent lovely wallets for us to store them in too along with luggage tags etc. Would highly recommend her to any traveller, and will not be using another high street travel agent ever again. Thank you Steph for making our Honeymoon so awesome. She is a no nonsense lady, listens carefully to your needs and delivers, she is the complete package. Travel Counsellor is exactly what she is!

Sent by Fiona Melvin-Farr

Steph arranged my travel to a business conference in Las Vegas. It was so easy having her take care of all the arrangements including monitoring flight changes, offering better routing and saving me money. Fantastic, friendly, knowledgeable, professional service - highly recommend.

Sent by Mally Strydom

Steph's professionalism unsurpassed all other travel agents we had experienced. She always kept our interests at the forefront of everything she arranged. Looking forward to doing future business with her.

Sent by Gary Forrest

Steph is efficient, knowledgeable, helpful, honest - sorted within a week from idea through to complete booking and associated activity passes too. Not only would I recommend her I will be using her regularly myself going forward.

Sent by Susan Logie

Steph made the arrangements for our recent trip to Melbourne and Hong Kong. Her attention to detail, expertise and personal service saved us time, money and stress. Thanks also for checking us onto flights, even though that must have meant working very odd hours. Would highly recommend

Sent by Jason Carvalho

Fantastic prompt superb service. I had lots of potential combinations and Steph was an absolute star. Nothing was too much trouble and she got me the best rates relevant for the trip combo and also gave me other advice on various options and benefits! Much appreciated and I've referred other friends to her who have subsequently booked with her as well! Thanks a million!

Sent by John and Denise Green

We lived in Australia for a number of years and wanted to ensure that our holidays were really memorable. We used Steph to book anniversary breaks, special birthdays and long weekends. The service was unsurpassed. I have never experienced such high quality accommodation, attention to detail and all the little special extras that make holidays so memorable. I would use Steph every time if I could.

Sent by Joshua Sawyer

Myself and eight of my best mates booked a trip through Steph back in 2014 to Vegas, Mexico & South America. From the moment I first sat down with Steph, I knew I'd chosen the right person to get our trip sorted from start to finish. I gave her the vaguest of blueprints and she responded by articulating the absolute trip of a lifetime! I'd recommend Steph to anyone booking travel or accommodation. I shopped around hard to see if I could better her prices at the time and I came up empty. Her personalised customer care was exceptional and I'm planning on using Steph to book my honeymoon in the next 12 months! Thanks again Steph!