Based in Warwickshire

Sue Boston

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I am proud to introduce myself as your exceptional personal Travel Counsellor who joined Travel Counsellors in April 2004.

I have experience in leisure, business, group and incentive travel, having worked extensively for several years in all sectors.

I can offer exceptional, prompt customer service to all my clients in a friendly, professional manner and am able to offer you confident advice.

Having also taken a sabbatical for six months travelling across the USA and Canada, I have extensive first-hand knowledge of the countries.

This is in addition to many visits to other countries over the years, including several in Europe, Scandinavia, Russia, Australia, New Zealand, Asia and the Caribbean, enabling me to advise on all trips from flight only to a complete tailor made tour.

If you want friendly, confident advice for all your travel plans, please call or email me. I look forward to hearing from you.

Below are a just few of my specialist training achievements:

Aussie Specialist
Silversea Cruises
Marriott Hotel Expert
Fairmont Hotels
Disney Expert
Virgin Limited Edition
Langham Hotels Specialist
Norweigan Cruise Lines Certificate of Excellence


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Bulgarian Twin Centre- Mountains & Beach - Part One

23 July 2012

BULGARIA – SUMMER TWIN CENTRE 6 nights BANSKO - SKI RESORT & 6 nights SUNNY BEACH – BLACK SEA COAST BANSKO Built 925m above sea level in the Pirin Mountain region, this little ski resort has grown over the last few years to accommodate the masses that ascend during the winter ski season. Now they are realising the potential for the summer which is fantastic for hikers, mountain bikers and climbers. There are many apartments and hotels to choose from at extremely reasonable prices and the town is very easily accessible from all accommodations. The best hotel is considered to be the Kempinski Hotel Grand Arena located close to the Gondola at the foothills of the mountain road and the top of Pirin Street. We spent 6 nights in June 2012 here and enjoyed every minute. Although it is very quiet in the this early in the summer and many restaurants and bars close for this period to re-coop after the winter, carry out maintenance to establishments & roads which take a battering in the harsh winter. The main street in Bansko is Pirin St containing an array of restaurants and bars. There are also a couple of night clubs for those hardy party goers (closed in June) Cost of living in Bansko is amazingly cheap in comparison to other alpine resorts and a perfect alternative for those on a budget. A meal for two with several beers will set you back around £25 in a good restaurant and if you’re self catering you can buy most essentials for pennies. If you’re a keen hiker or biker there are many trails to choose from in the Pirin region and a hiking holiday with guides can be arranged easily. We hired a couple of scooters for 3 days for just £35 each, and had great fun up the mountain roads. I would recommend Bansko in the summer for couples and only for families with active children who like walking, hiking etc. There’s not a whole lot more to see unless you take excursions i.e to the bear park in Razlog (rescue dancing bears), city visit to Sofia etc. Also there is a popular Jazz festival every year in August which attracts many visitors. I would defiantly recommend Bansko for skiers of all abilities as they have many beginners runs as well as some scary looking black runs. Off Piste skiing is also very popular with regulars as it’s known to be very safe and the authorities are less policed than other popular alpine regions. Transport to Bansko – Fly direct from Luton/Gatwick/Manchester and Heathrow into Sofia on and transfer time takes around 2.5 hours. The roads are good all the way and are currently being reconstructed to introduce a new dual carriageway which will cut the travel time by 1 hour. TOP TIPS • Bulgarians love their spa treatments and they are very reasonable. Most hotels have good spas. Or you could take an excursion to Dobrinishte and the natural mineral water spa pool just 6km from Bansko. • Have a meal at the Tavern Bunare on Pirin Street– fantastic local food at brilliant prices. • Service charges are expected at an average 10%. • Toilets in the mountain café’s and some public areas can be a primitive hole in the ground so be prepared! • Temperatures in the summer average at 28oC so take plenty of sunscreen. SUNNY BEACH – BLACK SEA COAST

Bulgaria Twin Centre - Mountains & Beach - Part Two

19 July 2012

BULGARIA – SUMMER TWIN CENTRE 6 nights BANSKO - SKI RESORT & 6 nights SUNNY BEACH – BLACK SEA COAST BANSKO SUNNY BEACH – BLACK SEA COAST Sunny beach could be best described as cheap and cheerful. If you like to party, lay on the beach in 30oC plus heat and eat and drink cheaply this is the place for you. Located on the Black Sea Coast, this resort is one long beach littered with sunbeds and beach bars. Don’t be put off though there are some great family hotels and you don’t have to be with the crowds. We stayed at the 4 star Majestic Hotel located North of the main strip and close to a quieter resort Sveti Vlas. Generally speaking the standard is lower in Bulgaria than the other parts of the med but this hotel had everything we needed for a relaxing stay and was generally very clean. The hotel is situated between a 5 star resort the Royal Helena Sands & Park and another 4 star the Hotel Victoria Palace which also looked quite acceptable. The standard of the rooms are comfortable and acceptable but not luxurious. The sea views are lovely and the hotel is positioned at the end of the busy stretch so not a lot of noise. Balconies are not completely private as you get a wall one side and a wall & railing mix on the other so suitable for families sharing two rooms next to each other. Again this hotel has a Spa - this is located in the base of the hotel and we had a good look round. The Bulgarians love their spa treatments and the spa areas look very serene and inviting. Although I didn't have a treatment their prices are very reasonable and far cheaper than a 5 star in the Caribbean. TOP TIPS • Perfect for families on a tight budget wanting half board or all inclusive. But try and go 4 star plus if you can afford it and North of the main strip of activity. The exception to this is the Barcelo located in the middle of Sunny Beach but has gated entry for privacy. • For those of you with film star tendencies the Dune Hotel is an up market chic hotel with a private strip of beach, decked in black and white minimalist throughout and sporting clientele with fancy cars. • Happy Hour starts around 3pm and goes on all night for cocktails (2for1) so party goers will be happy – especially at around £3 per cocktail. • For a quiet day out head North for the marina at Sveti Vlas just a short bus ride away (costing 50pence) • Head South for the Ancient city of Nessebar (again on the same bus) for a historical day out. Nessebar is one of the UNESCO World Heritage Centres.

So good they named it twice!

28 September 2011

And quite rightly so! I've been lucky enough to visit 3 times over the past few years and have experienced New York City in different ways. My first time was a couples short break - we stayed in the budget Hotel Pennsylvania right near Madison Gardens. A reasonable choice for a budget break - great location. Then on a family trip whilst driving through we camped in Long Island in a motorhome and took the train in to the city for the day. The train was a great choice of transport if you're staying outside the city. The last time was a girlie long weekend in a 2 bed apartment in Stuyvesant Town. This was a great choice for my friend and I as we'd both been to New York a couple of times and didn't feel the need to be right downtown in the thick of it. This was a great way to feel part of the community for a few days and enjoy a less touristy side of the city. SOME OF MY PERSONAL TOP TIPS AND MUST DO'S WHEN VISITING NEW YORK! FIRST TIMERS - If you never re-visit again and only do one thing make sure you visit the Empire State Building, after all King Kong did it!! FREEBIE TIPS - Visit the Metropolitan Museum (or 'The Met' to the locals) go on a Friday or Saturday evening after 7pm and take the lift to the Roof Garden. You can enter for free and buy a cocktail or beer from the bar if you wish. You'll get great views of Central Park and it's great start to a Friday or Saturday night. 9/11 MEMORAL - This is now open for visitors - it's free to enter but you MUST pre-book a visitors pass. Opening times vary but they are open daily till 6pm in the winter and till 9pm from the Spring. If you wish to take tribute items there is a special tribute area in front of the Memorial pools. There are restrictions so feel free to call me if you need guidance. TRANSPORT - New York has an extreme network of buses, subways, bikes, taxis and tours available to get you around. No need to pre-book a cab just stick out your arm, wave it about it a bit and you should get one in no time. GO WALK ABOUT - Walking the streets of New York is a pleasure in itself. Don't just stay in Times Square, head out down to Greenwich Village, Little Italy or Chinatown for some of the best food in town. EATING OUT - You can eat like a King in this city and that doesn't have to be fancy restaurants with fancy prices. Try some of the little food stores that have buffet style hot and cold food that can cost as little as $5 ahead and tastes delicious. You can often eat in the store in a separate seating area. BROADWAY - It's well worth a visit to Broadway and take in a show. Whatever your taste there will be a show to suit you. The Harlem Gospel Choir is amazing but make sure you book well in advance! SHOPPING - Make sure you have enough space in your return luggage!!!! ROMANCE - If you're planning to get married why not look at Central Park there are many packages in place to make that special day run smoothly. TOUR - If you don't want to splash out on just one trip to New York why don't you make it a stop over for a couple of days as part of a main tour either by car, coach or air? CRUISE - You don't have to fly both ways. Why not pop over on one of Cunard's spectacular cruise liners, the Queen Elizabeth or Queen Mary. It takes just 6 days to cross from Southampton and there's no luggage restriction if you take a return cruise back too!!! For many more tips and help planning your ideal New York City break feel free to call or email. Did You Know? The Statue of Liberty's face was said to be modelled after the sculptor's mother, Charlotte. This colossal statuary follows design going back to ancient Greek and Roman civilisations.

My customer stories

Sent by Mat Grindal

Yes yes yes. She is wonderful. Very helpful and patient as we always change our mind! SO pleased we found her, can never thank her enough or recommend her enough.

Sent by Stephen Lowe

Sue's experience and knowledge has enabled me to travel once again. Being a disabled passenger can raise doubts for anyone that has impairment, however using Sue I know I get the best possible arrangements on offer. Thanks for providing this service much appreciated.

Sent by Paul Kirby

I just wanted to say a massive thank you for all you did, great work.

Sent by John Grindal

Sue Boston made are holiday a lot less stressful than it could have been travelling with a 2 and 3 year old. Always there to help. A real gem to have as a Travel Counsellor. We will use again and again. Thanks

Sent by Hollie Gregory

Sue is a legend. After spending 3 days trekking through the Himalayan mountains, 14 people arrived back at their hotel to discover our flight had been cancelled. Sue being the legend she is, managed to re-arrange everyone on a different flight at silly times of the morning. GREATLY APPRECIATED

Sent by Rene O'Callaghan

Sue was phantasmic getting the best price for our flights, organised everything perfectly. When our flights back from Katmandu where cancelled she managed to get our large group onto a another flight together totally efficient in her job. Well done and many thanks. Best Rene

Sent by Charlotte Schofield

Thank you so much Sue for your incredible work! Our flight home was cancelled and we were meant to have an 11 hour delay in an airport. Sue was amazing, she sorted out the issue and put us on an earlier flight in no time! I cannot thank Sue enough, she is definitely the best in the business and will recommend her to everyone.

Sent by Amanda Mangan

Sue looked after our booking for our recent trip to Nepal, she was very professional and provided a competitive price. Even when I had to upgrade my flight at the very last hour, she worked out of hours to assist me. Also, when our flight was cancelled she tierlessly worked to get us all on another flight. Nothing is too much trouble. She is a superstar and would highly recommend her.

Sent by Julia Gowen

Hi Sue Thank you for organising my flight to Kathmandu so I could fly with the rest of the Campbells Foundation May Trek 2018 team and in managing to get us on the same flight home at such short notice as our other flight had been cancelled, especially as you helped some of the trekkers who didn't book through Travel Counsellors! Kind Regards Julia

Sent by Terri McCluskey

While I get 2 minutes Sue I would just like to thank you for not only sorting my travel insurance but for the mobility assistance at the airport. All went perfectly well and I didn't have to walk to the gate. At 80 years old it gets a bit more difficult. Thank you so much for your telephone call too, to make sure I was ok. Terri x

Sent by Paul Campbell

I recently organised a trek in Nepal and asked Sue if she would help me with flight bookings etc. She dealt with 12 separate trekker enquiries very efficiently and made my life so much easier. Even sorted out the travel insurance. I have used Sue many times but I knew this one would be hard work. Then while we were away we had a flight cancel. I can honestly say that I do not know what I would have done if Sue wasn't there to change all the flights for us. She even managed to assist the 2 trekkers that had booked their flights through another provider, which she didn't have to. It's a no brainer to me - use a travel councillor! Thank you Sue.

Sent by Charlene Sharp

I found Sue to be most helpful. Great experience all round. Looking forward to our hassle free break. Thanks Sue

Sent by Claire Thomas

Sue you are great in what you do, with the service you provide from start to finish! You don't get this with other travel agent shops! I would highly recommend Travel Counsellors to any of my friends.

Sent by S Lowe

Excellent service. Thanks very much!

Sent by Graham Johnson

First class service, I will definitely use her services again.

Sent by Helen Middleton

Sue took all the stress out of planning our holiday. I really didn't know where to start, but with Sue's guidance and ideas we now have a fantastic trip planned. Thank You

Sent by Euan Temple

Prompt, efficient, caring ...a really good personal service!

Sent by Paul Campbell

Sue, I just wanted to drop you a line to thank you for organising our trip to Nepal. I can’t deny I was a bit concerned how it was all going to turn out but in fact I couldn’t believe how smoothly it all went. You arranged everything perfectly! And as for arranging to make sure I had a permanent contact in Nepal while Will and I were there was just brilliant – and I really didn’t expect our driver to give me a temporary phone to make my life even easier. As you know I went to Nepal to help rebuild some new homes after the earthquakes so it’s fair to say you helped me make that happen – so a massive thank you. I will be in touch again soon to arrange the next itinerary.’

Sent by Amanda Kirby

Sue is very good at finding our holidays, she has the patience of a saint!

Sent by Victoria Sprigg

Sue is approachable, professional, resourceful and trustworthy. We have used her services for 10 years and I am so glad we found her. Meeting Sue has given us access to the world which we are discovering piece by piece.

Sent by Paul Campbell

I have used Susan before and again she has done exactly as I have asked - superb service and would highly recommend her to my friends.

Sent by Claire Thomas

Sue was great all the way booking our holiday to Memphis and Nashville. Sue has also sorted our next trip abroad to Portugal next June, a well needed beach holiday!

Sent by Barry Stonhill

Sue has always been extremely patient and very helpful on absolutely everything to do with any holiday I have booked through her!

Sent by Kim Padfield

Sue Boston was fantastic in organising our honeymoon. Definitely went beyond our expectations, really friendly service, efficient and we felt that she cared about our needs. I have already recommended her to family and friends. All our holidays will now be booked via Sue

Sent by Ben Johnson

Sue has been extremely helpful. Very prompt with her replies and has worked tirelessly to ensure we get the holiday that we wanted booked. Thank you Sue and Travel Counsellors!

Sent by Patricia Shropshire

Sue responded within hours of my request for flight times/availability and we had our holiday booked within 3 days. She is extremely efficient.

Sent by Andrew Rowe

Sue has been really helpful to find the ideal holiday for our 10th anniversary. Along with her professional manner, we would recommend Sue and Travel Counsellors to our friends. Thank you Sue and Travel Counsellors!

Sent by Grace Wilson

Very helpful, friendly and great with our budget. We would reccomend again and again!

Sent by Emelia Box

Simple and stress free - everyone should book their holidays this way.

Sent by R & S Kingwell

Sue is always very friendly, helpful and professional, it's always a pleasure dealing with her.

Sent by Barry Stonhill

Always receive great service from Sue.

Sent by Colin Lewis

What can we say - fabulous service from the moment we contacted Sue! After giving her our destination - Sue did the rest - great selection of hotels and a superb knowledge of our honeymoon location including a fabulous New Years Eve excursion. We recommend Sue and Travel Counsellors 200%. We are already planning our next adventure!! Big THANK YOU to Sue.

Sent by Colin Finch

I am just writing to once more thanking you for arranging our recent cruise of the Eastern Mediterranean with Holland America. This is not the first time (neither will it be the last) that we have used your services and, as ever everything was brilliantly organised for us so that we were free to enjoy our holiday! Your service really does set the benchmark as, every query we had was met with a speedy and concise explanation - this is not the service I am used to from travel agents.

Sent by Christine & Tony Boulden

Sue has arranged several holidays for Christine & I over the last five years or so. Each vacation has been complex, as our requirements are 'fairly exacting / demanding' - as I'm sure Sue would testify...! On every occasion Sue has been extremely helpful,recommended some great places to visit,is knowledgeable, totally professional and above all, always 100% reliable. I have no hesitation in recommending Sue to anyone wanting a vacation arranging and have already done so to friends and family. Christine & I would like to express our thanks to Sue for all her help (and patience..!) over the years and for the future. Best Regards, Tony & Christine

Sent by Jane Box

I have dealt with Sue over a number of years, supporting me on both personal and business travel requirements. Sue has always dealt with my enquiry promptly, courteously and very efficiently and I would highly recommend her services. PS One of the great things about Sue is that she provoides such fast information across so many travel options and sites that it really will save you hours of searching yourself!

Sent by Victoria Sprigg

I met Sue through a friend 7 years ago, and since then she has become part of the family because of the amount she helps us. At first we planned together shorter trips like Lanzarote or Paris, but then has been brilliant in her research, thoroughness and patience in helping us plan longer trips to Canada, Australia and now South Africa. She recently helped over the phone when we were in Italy and had travel issues due to a train cancellation. The train station was in panic and full of queues, but Sue helped us sort out alternative transport from her position in the UK. It felt like an angel waving her magic wand for us!

Sent by Philomena McManus

Sue has organised cruise trips for my father and myself over the past five years. She has helped provide all elements of the holiday planning to the highest standards. She is highly professional, I wouldn't book a holiday without talking to Sue!