Sue Pattenden

My expertise

Thailand
Weddings
Finland
Hong Kong
Malaysia
Singapore
United States
Cape Verde

I'm based in

St Helens

Available for new enquiries

Where Will Your Imagination Take You?


They say travel is about finding things you never knew you were looking for. It is about trying new things and exploring the world with total freedom.

With over 30 years of experience making travel easy for everyone, I am proud to be part of the award-winning Travel Counsellors group. My goal is simple: to help you see the world your way, making sure your holiday is relaxing and completely stress-free.

* The Care You Deserve: Forget about researching logistics and worrying about the fine print. I do the heavy lifting so you can focus on the excitement of the trip. I will personally manage:

* Your Journey: Smooth handling of flights, airports, and transport.

* Your Days: Booking special local support, rentals, or private tours.Built on TrustTo me, you are never just a client.

Over the last three decades, the best part of my job has been the friendships I have made with the people I help. I tailor every single detail because I know that a great holiday is never one-size-fits-all. With 24/7 support and 100% financial protection, you can step out into the world with confidence.

Let's start planning your next story!

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Explore my guides and blogs

Is travel insurance really necessary

Is travel insurance really necessary

If you’re planning a holiday and the unexpected happens, travel insurance cover could protect you from hefty costs and medical bills. No-one wants to be thinking of accidents or incidents while they’re on holiday, but if the worst does happen, the right policy can be indispensable. My own personal experience has recently highlighted how important travel insurance can be, my sister was recently o

02 Apr 2019 3   min read

Universal Orlando

Universal Orlando

For all those thrill seekers and adrenaline junkies out there, Universal Orlando is the place for you. There are three amazing parks to choose from - Universal Studios, Universal Islands of Adventure and Volcano Bay waterpark. Universal Studios Harry Potter fans will love Diagon Alley, , Escape from Gringotts ride and Hogwarts express - the fabulous train ride that takes you over to Island

28 Jun 2018 3   min read

10 things to do with kids in Abu Dhabi

10 things to do with kids in Abu Dhabi

Only a seven-hour flight from the UK, this emirate makes for a unique and thrilling holiday destination with kids. Pick from world-class theme parks, activity parks and water parks, desert excursions and incredible wildlife sightings – all in a setting of near-constant sun shining down on pristine beaches. We’ve shared our top picks for the best activities to do during your family holiday in Abu D

18 Jun 2018 3   min read

Magical family memories in June 2017

Magical family memories in June 2017

It was time to arrange my own family holiday! Having promised the youngest one she would be able to meet Ariel and all her favourite princesses, I set about planning the perfect family trip. What did everyone want from this trip? For me it was about spending time with my baby sister and her family as they were holidaying there at the same time as us. For our two eldest it was about shopping,

31 Jan 2018 4   min read

Do you still send postcards?

Do you still send postcards?

Recently I came across a box of old postcards and it made me think its years since I received one or even sent one myself. Many years ago my dad used to travel the world whilst working for B.U.A. He always made a point of sending me and my sister a postcard from wherever he was. I still say that was what helped me into my life in travel. My favourite cards were from the Far East, I rememb

01 Dec 2016 2   min read

Sandybrook Country Park

Sandybrook Country Park

'Experience Day' at Sandybrook Country Park with 10 lovely Travel Counsellors! As always it was lovely to meet up with some of the TC family, catch up and share ideas over morning coffee. Having only ever experienced Butlins many years ago I was looking forward to seeing what a Lodge break could be like. Sandybrook Country Park is part of Hoseasons Go Active Breaks Collection and is close

20 Oct 2015 2   min read

Renee's 'We Act' in India report

Renee's 'We Act' in India report

Renee's 'We Act' in India report 17 September 2015 Last year my daughters school launched 'We Act' Group in school. So I thought I would share her trip with you. We Act is an educational programme that empowers young people to become active local, national and global citizens. Renee (my daughter showed an interest. So, Renee and the group attended the National We Act day in London in Ma

24 Sept 2015 3   min read

Very regal, very English... Amazing

Very regal, very English... Amazing

How lucky am I? Having received an invite to Cunard's 175th Concert at the Anglican Cathedral in Liverpool on the 4th July 2015 held on the anniversary of the first Cunard transatlantic crossing in 1840. The Cathedral was packed to the rafters, with Cunard guests, celebrities and descendants of founder Samuel Cunard. We were taken on Cunard's journey with readings from many recognisable f

07 Jul 2015 1   min read

Thoroughly spoilt!

Thoroughly spoilt!

I was over the moon to be invited to spend a few hours on board the beautiful Azamara Journey whilst she visited Liverpool recently. I have been lucky enough to spend time on board many ships during my years working in travel but Azamara was a new one to me. My expectations were mixed, I knew it was a great product, but had no idea on the real Azamara experience. The day began with meeting our

20 Aug 2014 2   min read

What my customers say

We wanted a holiday abroad and turned to Sue for help. Sue gave us an excellent service and with her expertise we booked our holiday and now can’t wait to go and enjoy it. Thank you, Sue!

Michelle Watson

Newtown, Powys

Sue is extremely patient and happy to look into options for you time and time again until you get the right holiday. I’ve used Sue for the last few years now and would like to call her a friend even though I have only met her once!

Alison Armstrong

Wigan

We first used Sue for our bespoke honeymoon and have used her for every foreign trip since. At this point it is like dealing with a family friend who knows exactly what we like (even if we're not sure ourselves!) And provides a level of personal service you just can't get anywhere else, she is also able to be competitive on price and find things within our budget. She is always our first call when booking a holiday abroad and we have recommended her to our friends and family many times already...

Simon Appleton

Warrington

Sue is super helpful and patient! And always comes through when we most need.

Helen Gent

Maidenhead

Sue has been very helpful in the booking and reservation of my trip and I could not recommend a more highly. She has created a bespoke trip for me that completely meets my needs and my requirements.

Robert Sanford

St Helens

Friendly and efficient service. Sue listens and finds the perfect destination to meet your needs.

Alison Johnson

Wigan

My husband and I have known Sue for 28 years, she has been so helpful in organising and recommending all our holidays.

Jacqueline Cove

Manchester

Very helpful after a recent issue with P & O and we have now gone on to book 2 more cruises with Sue Pattenden as we know we will get the best service

Julie Worboys

Crawley, West Sussex.

Sue was fantastic. She was available whenever we needed to chat and helped us to secure the best holiday we could during numerous phone calls swapping and changing details.

Lisa Darlington

Runcorn.

This is the second time we’ve used Sue (first time was for our honeymoon) and she has again found us the perfect place for a little romantic get away for my husbands 40th birthday. Fantastic service, always finds us the perfect place, exactly what we are looking for, and she’s now on the case for our family holiday next year after we lost our previous booking due to the sad collapse of Thomas Cook. Can’t recommend enough! Thanks Sue.

Holly Langham

Bristol

Suzanne has looked after several bookings for our family, and she has done so with great compassion, organisational skills, humour and professionalism. I have already recommended her to several friends. We will continue to book all our holidays and travel through Suzanne. She is awesome!

Shareen Davies

Wilmslow

Sue has been & is continuing to be so helpful in putting together this surprise honeymoon for my daughter & her partner. Can’t thank Sue enough for taking away the anxiety of planning it all myself!

Cathy Hughes

St Helens

I like the fact that Sue does everything for us. This is a great help too me personally as my husband is disabled and it needs a lot of organising when we go away

Barbara Monks

Stockton Heath

Sue was amazing, I sent her a request first thing Friday morning and the holiday was booked 12 hours later, Sue sent me 2 x options which I reviewed and was thrilled with what she sent. Sue also helped us when we were stuck in Barcelona last October after a flight was cancelled, answered the phone at 1.30am and helped to get us into a hotel and return flight booked 2 days later. A true professional and always there to help. I would highly recommend Sue for any holiday help.

Joanne Hawkins

Culcheth

Sue listened to what I was looking for and the next day called me back with the perfect option, holiday booked, flights booked, parking sorted....perfect service for the second year running. Thanks Scott

Scott Greathead

Sandbach

Sue thought of everything in advance and organised the lot for me.

Wendy Kendall

Flint

Always delivers however challenging the brief or many changes hurled in your direction.

Sara McKee

Conwy, Wales

Sue was absolutely fantastic helping me to plan and booking everything for my husbands surprise birthday present, a trip to Washington. Nothing was too much trouble for Sue and she responded very quickly every time I asked for amendments to be made. Sue also arranged a fabulous anniversary celebration to Mauritius last year for us. What a memorable experience! So special! Highly recommended and will definitely be contacting Sue to organise our trips in future!

Janice Malone

Warrington

Very pleased with the service and helpfulness already recommended to friends and family.

Christine Nicholson

Crawley, West Sussex.

Sue is an excellent travel specialist, who has booked a few of our holidays now. Impeccable service and always going the extra mile for you. I have already recommended Sue and will continue to do so.

Shareen Davies

Wilmslow

Sue has an uncanny attention to the smallest detail.

William Dove

Warrington

Thank you for being a complete superstar once again!

Sara McKee

Wilmslow

Sue found us the perfect holiday and handled everything in a very professional manner.

Stuart MacGregor

Warrington

We had a fantastic time in London. Thanks for all your recommendations, especially the chocolate shop. We all loved the place including the area it was located in. Plus we even managed to climb the 528 steps to the top of Saint Paul’s Cathedral. What a view!

Kevin Chadwick

Havervill, Mass

Sue is amazing, she takes the time to get to know you and understand your requirements. And she went the extra mile to get me amazing prices. I won't book travel with anyone eise now.

Claire Cathcart

St Helens

Two simple words..... brilliant service.

Deborah Joynt

Wigan

Just wanted to say, you have been a real trooper all week. Kept me sane in a world of JFK madness, thank you. Will recommend you to all my friends.

Sara Mckee

Wilmslow

Thank you for creating what can be only described as a truely unforgettable Honeymoon. Everything went smoothly all journeys went well and both accomodations didn't disappoint. It's safe to say South Africa has made a impact and we do hope we can return at some point! Many thanks again, we are truely forever in your debt.

Jessica Hammerton

Reading

This was an magnificent trip, we loved every part of our trip. Favourite places were Jasper and Banff and we intend to go back again as soon as we can. Our favourite property was Fairmont Banff Springs, we will definitely stay longer next time. It was fabulous have a room over looking Niagara Falls, cant imagine wanting to go over them in a barrel! We will be asking Sue to help us again and she has already promised to contact us in 6 months time to start planning our next trip.

Paul Delvard

Bolton

Arrived home at stupid o'clock this morning to find some essentials on our doorstep (bread, milk etc) courtesy of our wonderful Travel Counsellor. Talk about personal touch. Thank you Sue.

Jenna Appleton

Warrington

Discover the world with me

TCExperience Africa

TCExperience Africa

A beautiful insight from a fellow TC with some inspiration, its as if you are sat in the back of the truck isnt it!

18 Mar 2021

TC Experience - Cook Islands

TC Experience - Cook Islands

Enjoy this beautiful video taken by a fellow Travel Counsellor from their visit to the amazing Cook Islands.

18 Mar 2021

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More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

01744 778620

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Finding your match...

Every unforgettable journey starts with the right person by your side.