Based in West Sussex

Tracey Boverhoff

It's Nice To Meet You

Hi, my name is Tracey Boverhoff – welcome to my personal web page.

Like all Travel Counsellors I work from home. Although I am based in Hurstpierpoint just outside Brighton, my customers contact me from all of the UK and beyond.

I joined Travel Counsellors in 2003, this was one of the best decisions I ever made! I absolutely love the travel business and have over 35 years of experience.

I am proud to say that I hold the Gold Travel Counsellor status awarded for my hard work, dedication and high levels of customer service. This means that my clients are in safe and experienced hands.

I enjoy organising all sorts of holidays for all types of people. The challenge of arranging weddings and honeymoons overseas is one of my greatest passions: 250 at the last count!

When booking a holiday customers need complete peace of mind that all of their wants and desires are being considered: this is exactly what I strive for. I offer honest, unbiased advice and create carefully tailored holidays or often simple travel bookings. For my clients this means that they get their perfect holiday without the time consuming and often frustrating process of hours searching online and endless phone calls.

The most important thing to me is to be able to give exceptional customer service – going that extra mile. The biggest compliment that anyone can pay me is to recommend me to friends and family and I am very pleased to say that my customers do just that.

I would be delighted to assist with your holiday whether it’s a rail ticket to Paris or a bespoke Safari in Africa - so if you would like to discuss your plans with me please get in touch.

I looking forward to speaking to you

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

A taste of Cyprus

07 May 2014

I was lucky enough to stay at the 5* Intercontinental Aphrodite Resort Hotel for 3 nights as part of an All Inclusive Agents weekend in April this year. We travelled with BA which I haven’t done for a while on short haul flights (usually favouring the cheaper low cost options). I really enjoyed the service, comfortable seating and the complimentary drinks and food – the wraps were delicious! We flew into Larnaca which is a 1 hour easy road transfer. Alternatively you can fly into Paphos which is only 15 minutes. I stayed in a club suite with private pool which was fantastic. The room was huge and luxurious with probably one of the largest bathrooms I have seen on my travels! The hotel is nicely laid out, low rise. Nothing is too far to walk to. Top marks for the quality and variety of the all-inclusive programme. We ate in the Pithari Taverna, and also the really lovely pool side restaurant called Ifestos Bar and Grill – so relaxing sitting there in the sun with a glass of wine and a huge salad! The kids club and facilities plus entertainment looked well run and I saw lots of smiling children's faces - they certainly looked like they were enjoying themselves! There is an outdoor paddling pool with slides and a shaded play area as well as lots of indoor activities. This is not Mark Warner though, so do not expect a huge range of kid’s sports programmes. I didn't sample the Spa, but we did look around. Really gorgeous with a stunning infinity pool with views across the hills. If you have a treatment there you have use of this - a really good place to chill out and relax. Or for something more active the Golf course beckons with a beautiful setting and a challenging course I am told, not for absolute beginners. I did manage the Segway tour, once I got my balance it was great fun! The only downside was the isolation of the hotel - which wasn't an issue for me and I found the 15 minute minibus ride to the beach enjoyable and easy. The beach is sand/pebble - not as lovely as the beaches near Protara's but does the job with an excellent beach side restaurant and included in the AI programme. I also saw a range of their villas on my visit. They all looked good quality with spacious rooms and modern facilities. Depending on the location of the villa and the village area it is located in, in most cases you will need car hire as it's far too long to walk to the centre. Especially with children and late at night. These villas are a good option for families who prefer villa flexibility with top hotel facilities on site. It would also suit groups due to the variety of the villa sizes and activities on offer. Overall, the highlight for me were the staff, nothing too much trouble and always with a smile on their faces. I had a fantastic time at this resort and would highly recommend it to my clients. I would personally go back there with my family or with friends tomorrow!

My customer stories

Sent by Abigail Sewell

Tracey, is always amazing, gives great advice, is quick to respond and make sure everything covered.

Sent by Nicola Newson

Tracey is always excellent, she knows exactly what I want, and comes up with great deals within the budget

Sent by Alison Burholt

Tracey has once again helped us book another holiday! She listened carefully to our needs and considered our budget. A brilliant professional who I have already recommended to friends and family.

Sent by Jemimah Parnell

Tracey Boverhoff continues to provide a seamless service and cannot rate her highly enough.

Sent by Louise Allcock

Wonderful experience and Tracey Boverhoff is amazing.!

Sent by Alexa Mallet

We only ever use Tracey to book our holidays. She always inspires us with ideas and locations we would never have thought of ourselves! She is a delight to deal with and nothing is too much trouble.

Sent by Charlotte Bradbeer

Tracey is great. Thoughtful, quick and understanding.

Sent by Jill Thomson

Tracey is an excellent agent. Experienced, attentive, thoughtful and responsive to my questions and requests. I could not have been happier with the package she put together

Sent by Fiona Gorie

Thank you Tracey for taking the stress out of booking a holiday and finding us a wonderful destination.

Sent by Charlotte Cornish

Amazing service from Tracey, she spent time checking the best options for me and my family. Communication was excellent all round great experience thank you.

Sent by Julie Clabburn

Tracey was extremely knowledgeable, friendly and approachable in helping us book our holiday. We gave her a brief outline of what we like in a holiday and she came up with the perfect holiday for us. We would like to thank Tracey for all her help and input.

Sent by Deborah Lea-White

Thank you Tracey for a very smooth booking service, especially as I’m so fussy. You’ve been very patient. Great advice and knowledge. ??

Sent by Emma Ray-Sharma

Tracey is (as ever) patient and excellent. Always exceeding expectations

Sent by Mary Fitzhenry

Tracey is brilliant. She was recommended to me by friends and I would definitely recommend her to others. She listened to what we wanted and put together a great trip.

Sent by Hazel Lawrence

Tracey is the most patient person! She was also very quick to reply and it's obvious that she puts her customer's needs and requirements at the top of her list. Lovely to deal with online and over the phone. Yes, I would definitely recommend :)

Sent by Kathy Nock

Tracey is so helpful and takes the stress out of booking. Will definitely book again

Sent by Jane Sorrell

Absolutely fantastic service always. Whether it’s been our honeymoon, family holiday with children, parents holidays or just a ladies weekend away Tracey has always booked us fantastic holidays. Thoroughly recommend and I would never use anyone else. Surry

Sent by Kris Marshall

Tracey is fantastic! I have been using Tracey for over 20 years and has always been amazing with a personal service without the cost. Cannot recommend her enough!

Sent by Chris Thomas

Tracey arranged a great holiday for us last year so she was the obvious person to arrange our next holiday and once again has sorted out something really very special - great customer service and a fantastic knowledge of all things travel related!

Sent by Hayley Morris

We find it really easy to book with Tracey. She understands what our requirements are really easily and takes the stress out of us having to search for accommodation.

Sent by Hayley Morris

We find it really easy to book with Tracey. She understands what our requirements are really easily and takes the stress out of us having to search for accommodation.

Sent by Michael Anderson

There isn't another agent in the world I'd ask before speaking with Tracey. She is really the best and I couldn't ever ask for more.

Sent by Michele Forsdick

Tracey helped with our decision, which made it totally stress free. She gave great advice and is full of travel knowledge . Totally recommend using her. Smooth and easy booking for our next adventure.

Sent by Tracey Payne

Tracey is most brilliant, and someone I do recommend regularly! She’s considerate of our needs and budget, and brings great ideas to the table for consideration. I wish we had more money to spend on her!

Sent by Jonathan Grant

Tracey always manages to provide a small selection of holiday options, exactly in the right price bracket/quality level. Whether long haul extravagant or more modest. This saves me a lot of time and is greatly appreciated.

Sent by Callum Henson

You were amazing, So helpful and kind even when I was being difficult changing things around! Keep doing what your doing :) Thank you Callum

Sent by Thea Roberts

Tracey is helpful, friendly, knowledgeable and efficient - she goes out of her way to come back to you with ideas and to book things as quickly as possible. Couldn't be happier!

Sent by Peter James

You always go that extra mile to satisfy your clients Tracey. Nothing is to much trouble. MANY MANY THANKS

Sent by Evelyn Shaw

Tracey is always helpful, responsive and accommodating in offering a variety of options when requested to suit budget and travel preferences. And you can always tell she is smiling when she sends you emails :)

Sent by Sally Ratcliffe

Tracey is extremely helpful - she knows her stuff and ensures she does her utmost to meet your holiday needs!

Sent by Hazel Constantine

Tracey is not only skilled at what she does she is massively patient and adaptable when helping me book trips for a very tricky clients.

Sent by Ros Ives

Tracey always goes above and beyond so I always recommend her to friends.

Sent by Sandra Evans

After hours of searching for flights, Tracey’s help and ideas made our trip so much easier to book. We would definitely book with her again.

Sent by Tracey Elks

Absolutely amazing service. Every detail covered. Tracey really listens to what we need and comes up trumps. We have used before and she has been brilliant with last minute issues.

Sent by Nigel Miller

Tracey is knowledgeable, friendly and professional - we would use again.

Sent by Sean Wright

I am a busy person and do not have the time to deal with endless emails/calls , Tracey takes all the hassle away re booking holidays - thank you Tracey

Sent by Jane Sorrell

Absolutely fabulous, so easy and have recommended Tracey many times and friends and family have booked through her.

Sent by Suzi Glavin

Tracey is extremely accommodating and helpful and it appears that no request is too much trouble for her.. The package she put together on two occasions this year ( very different trips) was outstanding in terms of travel arrangements and hotel choices. Thank you !

Sent by Chris Thomas

Professionalism at the highest level, she took all of the stress and worry out of a complex holiday booking - don't leave the Country without Tracey's guidance!!

Sent by Samantha Jones

Tracey offered a very personal service whilst arranging our honeymoon, nothing was too much to ask. Fantastic service.

Sent by Stuart MacDonald

Tracey has been brilliant throughout. Superb attention to detail, knowledgeable and understanding of our requirements. We're very excited for our honeymoon!

Sent by Elizabeth Wilkins

Tracey has been helping me arrange my holidays for more than 12 years now, and I wouldn’t go anywhere else for help and travel advice!

Sent by Kate Coutts

Tracey always offers an exceptional, personal service!! We love booking our special holidays through her.

Sent by Sharon Brown

Tracey is amazing - not having worked with a counsellor before I was unsure about the service that would be offered but am extremely happy!

Sent by Debra Tyler

Tracey is excellent. Informed, patient, responsive! She’s great to have on your side!

Sent by Andrea Downhill

Tracey is so helpful and responsive. She takes a lot of the stress out of booking a holiday so we enjoy it all the more

Sent by Jamie Bannon

Tracey was excellent. She found us the perfect holiday with flights to suit. She talked us through the various options/destinations and thanks to her in depth knowledge we were able to choose our perfect holiday. Thoroughly recommended.

Sent by Julia Vincent

We have been using Tracey for our holidays and trips for over 10 years and have never been disappointed. She has always understood our needs and has delivered beyond our expectations. Outstanding personal service.

Sent by Amanda Tait

Very patient with all the changes and options I requested and gives advice and help.

Sent by Louise Payne

Tracey is amazing. I’m super organised and used to book our own holidays. I now trust Tracey more than I trust myself! She knows exactly what we want. I would 100% recommend her ??.

Sent by Gina Cameron

Fast efficient friendly service-would highly recommended Tracey and I will definitely use her services again.

Sent by Louise Kiwanuka

Tracey is brilliant, great options and all the hassle removed!

Sent by Devon Riley

In depth knowledge was extremely beneficial in helping us decide on best option to give us what we are looking for from our holiday. The personal touch was also much appreciated.

Sent by Graham Wynde

Tracey is fantastic and its so incredibly valuable to be able to talk to an expert to help navigate the minefield of planning travel notwithstanding the interweb!

Sent by Nicola Pharoah

Tracey is excellent - customer focused, responsive and so helpful!

Sent by Martin Danagher-Smith

Tracey was extremely helpful and friendly throughout, making booking our honeymoon stress-free and enjoyable. We will no doubt be booking with her at some stage again in the future!

Sent by Rosemary Leach

Extremely helpful. Fully supportive and understanding of my personal requirements..

Sent by Annabelle Mabbutt

Always goes above and beyond to help. Fantastic service.

Sent by Lucy English

Tracey is absolutely lovely to deal with, she went the extra mile to make sure we got what we wanted and was responding to emails at all hours, which felt like she was truly working hard for us. We will definitely be using Tracey again x

Sent by Zoe Bates

Tracey is amazing - we wouldn't book a holiday without her expertise!

Sent by Meg James

Always a pleasure dealing with Tracey. She’s deals with all your questions in an efficient, helpful and patient manner, is easy contactable, often outside normal ‘working hours’. We were in South Africa March 2020 when countries were being locked down due to covid, we contacted her on a Sunday lunchtime for her to try and arrange for us to fly back 2 weeks early. By early evening she had booked flights back to the UK (including a connecting flight) for the Wednesday. Very pleased with the service she gives.

Sent by Alison Burholt

Tracey has been amazing helping us book our holidays. We have booked with her twice before and have 3 trips booked for 2022. All organised so quickly - Tracey knows immediately what we would like!

Sent by Jo Davis

Tracey is always so knowledgable, responsive and is the best travel agent I’ve ever done business with. I recommend her to all my friends.

Sent by Paula Ward

We now have a local Travel Counsellor, but we wouldn’t use anybody else but Tracey Boverhoff. She is friendly, understands the clients requirements and delivers, she is flexible, professional and an absolute joy to work with. Thank you Tracey for helping us have some wonderful holidays. We think you are amazing.

Sent by Emma Ray-Sharma

As ever Tracey has been fantastic and incredibly patient. We always recommend Tracey to friends and family. Thank you Tracey.

Sent by Elizabeth WILKINS

Tracey could not be any more helpful or friendly. Nothing is too much trouble for her and she makes booking a holiday stress-free.

Sent by Stephen Holland

Tracey always helps really quickly and has learnt to know the type of hotel we would choose which makes our decision very quick and easy. She always goes above and beyond searching out the finer details for us too. great service highly recommended.

Sent by Emma Sharman

Tracey is amazing nothing is to much hassle I don’t know what we would do without her.

Sent by Alexa Mallet

I have already recommended Tracey to friends and family. She has been so helpful and made the whole process simple and straight forward for us and we are very excited about our forthcoming holiday. Thanks Tracey!

Sent by Andrea Downhill

Tracey is very helpful and responsive. She comes up with solutions and alternatives that make choosing a holiday easy

Sent by Ros Ives

Tracey has always been brilliant and always gone the extra mile to ensure we’ve had some amazing trips. She was recommended by a friend and we would have no hesitation in recommending her.

Sent by Chrissy Shaw

Tracey is just incredible. I couldn’t have gone through this process without her. I will be using her for everything going forwards booking wise!!

Sent by Julia Vincent

Tracey Boverhoff is an amazing travel consultant. She totally understands what we are looking for and is very efficient, with excellent communication. Nothing is ever a problem. We will always book all our trips big and small with her. Excellent and outstanding service.

Sent by Emily Johnson-Ferguson

Tracey is just the best travel adviser I’ve ever known and has become a trusted friend.

Sent by Abigail Sewell

Tracey is amazing, Always up for searching for the right hotel for me.

Sent by Barbara Taylor

Tracey, we would like to thank you for all your hard work, working with us to find the right balance for our trip, we thoroughly enjoyed it, and appreciate your professional approach along no problem was too great for you to handle ie getting the right flights, vehicles, arranging brilliant farm stays, you were available at any time of day, during our planning and especially when we were there, your kindness was wonderful. We will be using you again, maybe Canada next time, and would not hesitate to recommend you to our family and friends.

Sent by Peter James

We would like to have scored 100 if we could have! For the first time we booked our flights to South Africa through Tracey and after hearing the South African president address the people on Sunday 15th March (1730 hrs UK time) informing them about the pending travel ban to include the UK we immediately rang Tracey to ask her to try and get us a flight home a.s.a.p. Tracey worked tirelessly and finally at 2000 hrs confirmed we had 2 tickets to the UK 2 days later. We were so thankful we had booked through Tracey and not BA as the BA lines were totally blocked which meant it would have been virtually impossible for us to alter our flight directly with BA for a few days. We think the service Tracey offered us especially on a Sunday was outstanding customer service and we thank her wholeheartedly for going the extra mile to get us back to the UK.

Sent by Amanda Tait

You were very patient and flexible when we kept changing our minds and offered useful advice about the destinations. Thank you.

Sent by Melanie Isherwood

Tracey was very professional and efficient. No pushy selling, a lovely manner.

Sent by Michael Slator

Tracey made booking our weekend away really easy and hassle free. Nothing was too much trouble and we got exactly what we were after. Fab service!!!

Sent by Michael Anderson

Always use Tracey - never ever lets me down. Can't recommend her too highly enough.

Sent by Emma Richardson

Tracey could not have been more helpful. An amazing experience and I would definitely use Tracey again and would highly recommend her to anyone looking for a perfect holiday.

Sent by Louise Payne

Tracey was knowledgable, efficient & friendly. Always sorts us out with amazing holidays / accommodation. Thank you x

Sent by Vicky Butler

Very professional. Attentive without being too pushy. Came up with helpful suggestions after learning my preferences.

Sent by Nicky Wright

Great service and so helpful - thanks Tracey x

Sent by Michael Taylor

She has been extremely helpful organizing our trip to New Zealand. it is our second time of using her, and would happily recommend her and use her again ourselves

Sent by Kevin Pharoah

Tracey is quick to respond with sound information & advice. Feel in very safe hands.

Sent by James Luto

very attentive to my ideas and very quick to respond and guide. Excellent service. Thank you

Sent by Cath Barton-Smith

This is the first time I have used a Travel Counsellor having always prided myself on being an adventurous and independent traveller. My experience with Tracey has completely transformed my thinking! She could not have been more helpful with quick responses, helpful suggestions and an excellent deal! I will definitely use her again and recommend her to everyone I know!

Sent by Gavin Sermon

Absolutely fantastic from initial enquiry and every other interaction since.

Sent by Ros Ives

Tracey has helped us on several occasions - finding a hotel for a special occasion, booking an American RV adventure and most recently a trip to China. Tracey is professional, knowledgable and will go the extra mile to ensure you have a wonderful holiday within your budget. Several friends have used her and I have no reservations about recommending her.

Sent by Nicky Charman

Thank you for making everything so easy - from our initial outline to helping us select two great hotels, the excursions were great and all ran smoothly as did the airport transfers. Would definitely recommend - we’ve had a fantastic holiday - now to think about next year

Sent by Judith Stapleton

So helpful and leaves nothing for me to worry about.

Sent by Helen Charlesworth

Tracey was as helpful as ever. We would highly recommend her to our friends and colleagues.

Sent by Hazel Constantine

Tracey is an absolute joy to deal with and her service is highly professional and very helpful - not to mention patient

Sent by Kath Brabrook

Always friendly, very helpful. Chooses the right kind of places and quick to respond to messages. Tracey works hard to get everything right for us. Really pleased with the service. Thank you.

Sent by Valerie Payne

No hesitation for recommending Tracey to anyone. She is very helpful, very knowledgable and very friendly.

Sent by Tina Cohen

I can't praise Tracey highly enough. She took no time in coming back to me with great options for our holiday and once we finally made our decision sorted everything out in a flash. She completely took the headache away of sorting out a holiday. Thank you so much Tracey

Sent by Annabelle Mabbutt

Excellent service, helpful and always finds us an amazing holiday!

Sent by Charlotte Dale

Tracey very quickly grasped our requirements in relation to the style and quality of accommodation we were looking for and made changes quickly and without any fuss as the itinerary evolved - nothing was too much trouble. She has ended up putting together a holiday that we cannot wait to go on.

Sent by Matt Mumford

Tracey’s awesome and knows exactly what I want!

Sent by Dean Humphreys

Terrific service as ever.

Sent by Gemma Milburn

We’ve been using Tracey’s services for 15 years and I always recommend her to anyone contemplating a holiday: she takes all the hassle out of it! Can’t recommend Travel Counsellors highly enough, and Tracey is always so helpful (even at 11pm on a Saturday!)

Sent by Alex Newson

Tracey was very helpful in helping find the best destination and accommodation which suited my needs. She was also superb at making last minute changes due to departure dates errors I made! Nothing was too much trouble for Tracey to handle which made the booking experience stress-free.

Sent by Amanda Jenkins

I cannot believe how easy it was to book our holiday, Tracey answered our questions, and dealt with any changes requested promptly. Her customer service was faultless. We are very much looking forward to our holiday and have already recommended Tracey to friends and colleagues.

Sent by Julia Mumford

I gave Tracey quite a challenge and as usual, she delivered. Nothing is too much hassle. As a family, we have used Tracey's services for over a decade (probably longer), but now we are using her services from a business perspective. I would not hesitate to recommend Tracey and the services that she provides. 10/10!

Sent by Nicky Luto

As usual, Tracey always goes the extra mile to find the best and most suitable solutions for holiday, without ever making you feel as if you are being a picky customer!

Sent by Sam Kennedy

Tracey is the best travel agent my husband and I have EVER used. Always responsive, and full of helpful suggestions - and equipped with the right information to ensure there are never any glitched plans! Also just an exceptionally lovely person.

Sent by Marjorie Dalrymple

Helpful, friendly, approachable personality. Thank you

Sent by Jane Sorrell

I have used Tracey Boverhoff for several years now from everything from honeymoon, family holiday to girls weekend away. Always excellent service and completely takes the stress of it away. I would not use anyone else for arranging a holiday. I have also recommended her to family and friends who have also been very happy with the outcome. Thank you very much Tracey.

Sent by Patricia Heath

The helpful advice and service was superb. Nothing too much trouble. Makes anything to do with travel possible.

Sent by Zoe Fry

Tracey is amazing, we would never consider booking a holiday without her! I don't know why anyone would not use someone like Tracey to help them create the perfect holiday!

Sent by Abby Sewell

Fab fab fab

Sent by Claire James-Bull

As always fantastic service and local advice. Thank you Tracey

Sent by Jonathan Grant

Easy to contact, helpful and made it easier for me to think through what I wanted to do and decide what was affordable. Great to have help with the admin, which made making a decision around a busy work day manageable, but also someone with experience of the options and hotels

Sent by Michael Anderson

Tracey is always brilliant. Wouldn't go anywhere else

Sent by Julie Vlismas

Tracey's expertise and knowledge are evident nothing is to much trouble..Tracey will always go that extra mile to ensure your holiday is perfect.

Sent by Samantha Johnson

Tracey was fantastic at finding the perfect holiday within my budget and was happy to put together many different quotes until we find the best holiday. Thank you Tracey.

Sent by Lisa Harris

Very friendly, helpful with great advice. Really understood the type of trip/budget I was trying to achieve.

Sent by Sally Ratcliffe

Tracey worked hard to pull together our Sri Lanka trip, taking account of our wishes and hopes. Tracey was knowledgeable about all the places to visit and explore - as a mum and teenage son wanting a bit of an adventure, we are really looking forward to our holiday! Thanks, Tracey!

Sent by Iain Kennedy

Tracey is the best travel agent we have ever had: responsive, creative, hard working. We would recommend her to anyone!

Sent by Lisa Stafford

I cannot recommend Travel Counsellors highly enough. Tracey sorted everything. I handed over a wish list and received five separate holidays to choose from. We chose the one that appealed the most and booked straight away. 48 hours after starting we now have a sunny holiday to look forward to. Beats trying to go though the mine field of choices on your own. Thank you Tracey Boverhoff.

Sent by Naomi Goldsmith

My experience with Travel Counsellors has been fantastic. Tracey has been so helpful and has responded to every one of my emails so quickly. I have been able to ask her all sorts of questions regarding my trip and she has guided me all along the way and given me useful tips and advice. Tracey also checks in with me to check that I have got everything ready for my trip i.e. that I have my visas sorted and that I have ordered my anti-malaria tablets. Could not recommend Tracey enough!

Sent by Zoe Fry

Tracey is amazing. We would never book a holiday without Tracey again .

Sent by Angie Halford

Tracey is amazing - always so helpful and ready with good ideas and nothing is too much trouble for her. I heartily recommend her to everyone.

Sent by Tracey Elks

Brilliant service. Finds us great holidays and puts all the stress out of putting it together. Fantastic x

Sent by Gemma Milburn

I've been using Tracey's services for almost 13 years and love the ease of emailing her our desires and budget and waiting for her responses. She is helpful and insightful and has given us alternative options when we've required them, or different ideas if our budget is too stretched. We recommend her to everyone we know!

Sent by Emma Head

Tracey was brilliantly supportive (and patient!) in booking our first family holiday abroad. I really appreciated all of Tracey's knowledge and guidance and we are really looking forward to our holiday next year.

Sent by Emily Johnson-Ferguson

Tracey is the most patient and helpful agent I have ever known - providing detailed quotes on tens of different types of holidays, accommodation and locations. She organises holidays at the best price (I have cross matched in the past) considering optimum travel times, transfers etc. Whenever a situation out of her remit comes up she works tirelessly through the night whatever the time difference to solve the problems. Without fail I will never book a holiday without Tracey ever again

Sent by David Randall

We keep coming back for more. That says it all.

Sent by Clive Hardebeck

Tracey was professional and friendly and gave helpful suggestions as to where to go and what to do. Definitely 10 out of 10.

Sent by Hazel Biggs

Wonderful service from Tracey, we gave her a very wide brief and she worked with us to find us what looks like is going to be a holiday of a lifetime. Such patience as well, we weren't always very prompt at responding and she managed to keep us on track and focus us. And so easy, I wont be going to a high street agent or the internet for any major holidays again.

Sent by Sean Preece

Tracey was amazing! She spent so much time with us to help us find our perfect honeymoon. We are so excited to go now. But thanks again to Tracey!

Sent by George Betts

We have used Travel Counsellors for some years and have enjoyed excellent service. Nualla Ellis has now retired and we were recommended Tracey by a friend and are completely satisfied so far.

Sent by Samantha Kennedy

Tracey Boveroff is an absolute GEM! Love her and won't use anyone else for my travel needs. Just brilliant.

Sent by Zowie Recchi

When I book through Tracey, I don't have to worry about a thing. She takes care of every little detail and I can trust her to get the best deal for me. She's an absolute pleasure to deal with and her cheerful enthusiasm is infectious. Nothing is ever too much trouble and I never have to wait long for her to get back to me.

Sent by Michael Anderson

Tracey is amazing. Never lets me down. Always surprises and delights me. Wouldn't go anywhere else

Sent by Maxine Peel-Yates

Tracey was excellent - incredibly helpful, she took the time to understand exactly what we were after. Although we're yet to go on our holiday of a lifetime we're very excited! I've already recommended her service to friends & family.

Sent by Elizabeth Wilkins

We have used Tracey 's services for many years now and really appreciate her help - nothing is ever too much trouble, and she is always very quick to respond (which is just what you want when you're excited about planning a holiday!).

Sent by Brian Jones

Tracey is a boon and makes my travel so easy. I have quite particular demands and Tracey deals with them with ease; most of the time I don't have to sepciify them, she just includes the options I prefer!

Sent by Richard Lucy

Not having time to do extensive research myself, I trusted Tracey to do all this for me and present her recommendation to me based on a few basic facts. Tracey exceeded my expectations and for this I am sincerely thankful. I would have no hesitation in recommending Tracey and Travel Counsellors to any of my clients, friends and family.

Sent by Peter Burling

We have used Tracey for a few years now and find her so helpful with our rather unusual travel arrangements. She is first class and have already recommended her to several friends incase they need someone to take the worry out of arrangements.

Sent by Angus Goldsmith

Have already recommended her to all of my friends considering travelling abroad. Quick responses to emails. Couldn't speak more highly of her .

Sent by Georgina Stanley

I cannot express how pleased I am with the service and holiday package that Tracey has put together for me. It was the most easy, trouble-free experience and one that I would not hesitate in either using again or highly recommending to friends and family.

Sent by Samantha Kennedy

Simply put...Tracey is the best travel agent I have EVER used! Her lightning quick response times border on the unreal and her ability to pre-empt your needs is uncanny, making the whole experience of planning and booking a holiday impressively quick and stress free. Not only is she experienced, efficient and thorough, she is an absolute delight to deal with. She is the Travel Agent you NEED if you want an outstanding holiday and outstanding service.

Sent by Naomi Goldsmith

I have used Tracey on numerous occasions, from a two week travelling experience in Malaysia and Bali to a four day stay in Paris. Every holiday has been excellent and well organised. I always feel assured when going away that everything will run as smoothly as possible as Tracey takes care of every element of your holiday ensuring that the stress is relieved from you. Not only has Tracey planned some amazing holidays for me, but she has ensured all the extras involved with going away, such as insurance, are sorted too. Tracey has been approachable and accessible up until the last minute of going away with any of my queries. I would strongly recommend Tracey's services and will continue to book holidays with her in the future.

Sent by Claire Goldsmith

It's reassuring to know that wherever I am in the world, Tracey, my Travel Counsellor is nearby! I have booked several trips with Tracey, some more extensive than others, but they have each received the same precedence from Tracey and she is always at the end of the phone when the unexpected happens miles from home. She researches thoroughly and provides a professional package with a personal touch. We have thoroughly enjoyed every holiday organised by Tracey and have recommended her to several friends with equal satisfaction.

Sent by Natasha Ivanova

It's been a few years now since my friend gave me Tracey's contact details. Since then our holidays booking process has been just so so easy and efficient: we give dates and Tracey finds the best available offers. She know what we like, and we know that her recommendations always work. I like that Tracey takes care of everything: flights and accommodation bookings, transfer arrangements, the airlines and the hotels are always informed about our allergies, she even checks us in when possible. I will highly recommend Tracey to anyone who would like to sit back and enjoy their holidays and avoid all the trouble of comparing hundreds of offers. Thank you Tracey and we are looking forward to our next trip!

Sent by Gemma Milburn

I've been using Tracey's services for 10 years this year, beginning with the planning of my honeymoon back in 2005. I always find Tracey prompt, helpful, resourceful and full of useful information and ideas. I love the convenience of Travel Counsellors, and do ALL my business via email in my own time. Tracey always responds, even when on holiday herself, and I am grateful for all her help, time and options in helping me book long-haul holidays as well as short breaks, in the UK and abroad. I recommend her to everyone and will continue to do so, and use her services for another 10 years and onwards :) A GREAT BIG THANK YOU!

Sent by Ian Roberts

Tracey was recommended to me some 6 years ago, and she organised our amazing honeymoon for us. Her service and attention to detail was first class, and everything I requested was not a problem. We have subsequently used Tracey for a number of holidays, and indeed for general advice! Nothing is too much trouble, always happy, positive and punctual with responses. A very professional but extremely personal service. If only all people in the service industry could be like Tracey!

Sent by Jemimah Parnell

I have been using Tracey's services for the last four years and I can honestly say that Tracey is a delight to know and a great support. Tracey's level of customer service continues to surprise and delight me; her attention to detail and her awareness of what is important to me and my family make the service that she provides one that I would recommend ten times over! I cannot recommend Tracey enough and will never book a holiday without her!

Sent by Elizabeth Wilkins

Tracey has organised many holidays for our family over the past few years - from single nights away in the UK to 18 night touring holidays in the USA. Everything has always worked out perfectly - and cheaper than we could have arranged it ourselves. She is very friendly and helpful, taking the hassle out of booking/planning holidays. I am always happy to recommend her to my friends and would not now contemplate a holiday without consulting her first!

Sent by Samantha Newton

Tracey organised our honeymoon for us and did an absolutely stupendous job. Having worked around our busy commuter schedules. She knew the places that were the best to go for the weather for the time of year and as we had said we were thinking about the Indian Ocean, she suggested Sri Lanka with the Maldives. We had not previously thought about Sri Lanka and what a fantastic suggestion that turned out to be. Also thanks to her advice to have a private driver, we had an amazing itinerary that we could not have matched on our own. We had the holiday of our lives and would thoroughly recommend Tracey to anybody else.

Sent by Craig Peters

Tracey's service was second to none and made what would normally be a stressful experience into one of enjoyment and pleasure. The whole booking of our honeymoon has literally been taken care of by Tracey, all down to the simple reason that immediately after meeting and speaking to her, you realise you can trust her with what is regarded as the most important holiday of your life. I would have absolutely no hesitation in recommending Tracey to other couples looking to book their honeymoon or other luxury holidays - she is a star! Thank you for everything Tracey.

Sent by David Powell-Tuck

On the recommendation of friends we contacted Tracey as we wished to travel to the Middle East to visit our son who works in Riyadh. It was decided we would meet him in Bahrain and spend a few days there before travelling to Oman for the remainder of the holiday. Tracey arranged all of this in an exemplary manner. Her help and advice was invaluable; in addition she suggested checking in online and even undertook to do this herself. We feel the service she has given us went well beyond the call of duty. This was the most complicated overseas trip we have ever undertaken and Tracey's help and backup made such a great contribution to the success of the visit. Whatever trips we may plan in the future Tracey will be our first port of call and we will have no hesitation in recommending her to others.