Based in Basingstoke

Zoe Herbert

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hi and welcome to my webpage.

I am part of a network of over 1000 independent travel consultants offering a personalised service for all types of travel including holidays, group and business travel. Travel Counsellors’ award winning technology enables me to search thousands of hotels, airlines and transfer options to tailor make the itinerary that suits you and get a great deal!

I am committed to providing you with the ultimate customer service, great value, a wide choice and guidance as a very experienced consultant. With over 30 years’ experience in the travel industry working in both leisure and business travel, I have gained extensive knowledge and first-hand experience. I am available at a time to suit you as, unlike the high street, I do not close my doors at 5.30!

In the ever changing world of the internet, and the speed that companies are born, bred and disappear, people are at last waking up to the fact that booking your travel arrangements through faceless internet sites is not all it’s cracked up to be. The thing that really worries the real travel experts is the lack of assistance and financial protection that these sites offer. Travel Counsellors has the best financial protection in the industry! I have 86% repeat business which is the best recommendation I could ever have.

By using Travel Counsellors you will get a far better choice, and you will have none of the strain and stress you can get after trawling the web for hours (or in some cases days) trying to find what will take me just a very short while to source for you. Isn’t your time more valuable than that? I also deal with school groups, incentive groups and business travel arrangements.

I have recently returned from Santorini, where I have holidayed for the past 5 years, and we will of course return next year! I took my first cruise in 2006 and have been bitten by the bug and I would thoroughly recommend cruising too! I have cruised on many different ships and with many different cruise lines so I can tell which cruise and ship is right for you. In 2010 I visited California for the first time and loved it so much, I returned twice for great fly drive holidays. A Canadian road trip was the highlight of my year in 2016. 2017 saw many trips, including my first adventure to Australia! This year I visited Mexico, and Rhodes with a weekend to Brussels on the cards too. So for any of your travel arrangements, anywhere in the world, contact me and I will be happy to help!

Best wishes,
Zoe

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Sue C

Zoe knows exactly the sort of holiday that will suit you, even when you are uncertain yourself. Zoe has helped our family have great holidays a few times before, so we know that this break is really going to be something to look forward to. I cannot recommend Zoe highly enough, she is amazing.

Sent by Elizabeth S

I am always recommending Zoe. The service is excellent and she will go out of her way to ensure the finishing touches are in place to make your holiday special and bespoke.

Sent by F C

Zoe is always enthusiastic and smiley when chatting about our travel arrangements. She's a breath of fresh air and extremely knowledgable too.

Sent by Anne S

Zoe was very patient and helpful. She answered all our queries and was very professional when holiday plans changed. We have already recommended her to friends and family and will continue to do so.

Sent by A C

I just wanted to send you a HUGE thank you for arranging such a perfect holiday for us. We could not have asked for anything more! From the booking, to the private transfers and the hotel itself, we felt thoroughly taken care of. I have raved about you to everyone who will listen so I feel sure that friends will be in touch in due course. Thank you, thank you, thank you .

Sent by M J

10 is not a high enough number for this lovely lady. My holiday was originally booked by a friend with Low Cost Holidays. I thought we lost it all and Zoe who I have booked with in the past, took this on and sorted it all out. Think my friend learnt a lesson.

Sent by Alison Wills

I have recommended Zoe to numerous people and Zoe was in fact recommended to me by my brother. I have just booked this trip to Dubai because Zoe saw an offer and sent it to me straight away with the caption "saw this and thought of you". Zoe was spot on. She knows exactly what I look for in a hotel and a holiday. Zoe takes the stress out of looking for and booking holidays. I would never use anyone else or any other company. Zoe's attention to detail and customer service is second to none and I know that all I have to do is pack my bags and go. Now that is priceless!

Sent by Richard Nicklin

Zoe was an absolute pleasure to work with. Prior to speaking to her, my fiance and I had spent hours trawling the internet for the ideal holiday, train or hotel. Time and time again Zoe is able to come back to us quickly and efficiently. Not only that, she has a great friendly personality, nothing is too much trouble - in short I would have no hesitation in recommending her, she's an assett to the company!

Sent by Samantha Head

I just wanted to say a big thank you for organising our holiday. We had a fab time and everything went without a hitch. I would definitely recommend you to other people, and will contact you again with any other travel needs I may have in the future, although I’m going to be paying for this one for a few years so it will be cheap holidays next year I think!

Sent by Frances Fielding

Zoe has always provided an efficient and informed service and goes the extra mile to ensure your travel is trouble-free.

Sent by Colin Dodds

Just a quick email to thank you for your help, support and organisation of the New York trip. Shirley was very pleased with the Grand Hyatt and they had a really good time and mainly excellent weather. Now recovering from jet lag!

Sent by Beryl Brickwood

Thankyou so much for your welcome home message, it was much appreciated. Sorry we couldn't send you a postcard from Riga, but we didn't have your address. Many thanks for booking it all up for us, we are now looking forward to seeing our family in New Zealand.

Sent by Alistair Aitken

Thanks for organising and the little letter when we got back We had a brilliant time ! Really good place. Both back able to ski and nothing hurt!

Sent by Anne Edwards

Just wanted to say thank you for all your help in arranging the trip earlier this week at short notice. Both Emma and I were very impressed with your professionalism, good service and competitive prices.

Sent by Sheila Kitson

Thank you so much for your help, it makes the whole thing very painless and easy.

Sent by Ian Cook

We had a great time, the kids really enjoyed it and it was a great place for the three of us. Everything ran like clockwork as well. Thanks for your recommendation, I will be in touch soon for the next holiday!

Sent by Francis Fielding

Now that I've unpacked and worked my way through the laundry, this is just a quick note to say thank you for all your hard work organising our cruise. It was fabulous, but it's down to earth with a bump now!

Sent by Madeleine Watkins

I would like to thank you for your help throughout and we will definitely be coming back when we have sorted out when and where we want to go next.