Zoe Herbert
My expertise
I'm based in
Basingstoke
Looking for help with your business travel? Find out how I can help here
It's Nice To Meet You
Hi, I’m Zoe, your Independent Travel Agent and Cruise Ambassador for Travel Counsellors.
With over 40 years’ experience in both leisure and business travel, I bring first-hand knowledge and a truly personal service. Whether it’s a family holiday, a cruise, a business trip, or a once-in-a-lifetime adventure, I’ll tailor everything to you—without the stress of endless online searching.
As a Cruise Ambassador, I’ve sailed with many different lines and on many different ships, so I can match you to the right cruise experience. I’ve also explored destinations including Santorini (a personal favourite), California on fly-drives, and Sydney, where my family live—meaning my recommendations come from real experience.
My clients return year after year, and I’m available when they need me, not just 9 to 5. In the ever changing world of the internet, and the speed that companies are born, bred and disappear, people are at last waking up to the fact that booking your travel arrangements through faceless internet sites is not all it’s cracked up to be. The thing that really worries the real travel experts is the lack of assistance and financial protection that these sites offer. Travel Counsellors has the best financial protection in the industry! I have 86% repeat business which is the best recommendation I could ever have.
I have recently returned from Santorini, where I have holidayed for the past 14 years, and we will of course return next year! I took my first cruise in 2006 and have been bitten by the bug and I would thoroughly recommend cruising too! I love to visit new countries and for me this year has been Poland, Vietnam, Bali and Qatar.
Feel free to get in touch to see how I can take the stress away from planning your next trip!
Best wishes,
Zoe
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
Get in touch
