Australia & Pacific
Hello and a very warm welcome, you've come to the right place if you're looking for a friendly, caring and professional service.
I love my job and this year I celebrate 12 years as a Travel Counsellor and 24 years in the travel industry.
For me, getting it right is making sure I listen to my clients and get a real feel for exactly what their requirements are.
Nothing gives me a greater thrill than hearing how much my clients have enjoyed their trip away, whether it be for business or leisure. My passion for customer service and travel is second to none. My experience in our industry is widespread, but my forte is specialising in tailoring itineraries and creating experiences out of this world.
For all of our clients, the team and I are available day and night, offering a true one-to-one personalised travel service. In addition to this, everything you book is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you absolute peace of mind.
Away from work, I love my sport and coach my son's football and cricket teams, I am a great believer in local community and help organise a variety of local events.
I look forward to speaking with you soon.
Sent in by Zoe Chatfield
Grays, 25 September 2018
Would recommend 100%! We are just on our way back from 3 weeks in America doing Route 66, Chicago to LA with the additions of Monument Valley, Las Vegas and San Diego. This really wouldn’t have been possible if it wasn’t for Alex, it had always been our dream to do Route 66 but after getting a quote from a high street travel agent it didn’t seem doable. Alex managed to put together an incredible, affordable itinerary that we just couldn’t turn down. His experience is second to none and the time and effort he put in really showed. Alex made sure that our honeymoon was extra special and for that we are truly grateful. We already have our next holiday booked with him and the one after that in the pipeline.
Sent in by Sarah Gumbley
Ramsey, 01 September 2018
Just wanted to say an official thank you for sorting out our holiday - you took away all the usual stress of booking and transfers and found us a really lovely hotel for our week away in Fuerteventura. Happy, happy, happy!
Sent in by Trudy Millican
Bury, 01 September 2018
Home from an amazing three and a half week holiday in Australia. Alex booked everything from flights, visas, accommodation, trips and car hire to fit in exactly with what I requested. Everything went so smoothly and it was good to know that I could contact him at any point if needed. My girls and I had a great experience and made lots of memories. Just deciding what our next adventure will be!
Sent in by Nigel Wolfin
Watford, 12 August 2018
Alex’s choices of places to stay in Hong Kong and Bali were spot on. Absolute luxury and a perfect mix for the family of “doing” and luxuriating. So reassuring to know that Alex is there both before the trip and during it to provide any information or clarity required.
Sent in by Gina Wrench
Peterborough, 30 June 2018
This is the first experience with your company and we are very impressed! Thank you!
Sent in by Michael Greene
Peterborough, 30 June 2018
Alex made our travel and accommodation booking so easy. It was a pleasure do work with him and we will not hesitate to call him for future travel/holiday requirements
Sent in by Vanessa Fielding
Biggleswade, 26 June 2018
Thanks Alex for sorting out all our travel arrangements for Isabelles and my holiday. Another fab holiday that ran as clock work and you make it so easy for Isabelle and I to travel. Here's to the next one. I definitely recommend Alex to book your holiday from short haul to your dream long haul.
Sent in by Kirsty Sewell
Cambridgeshire, 20 June 2018
I have used Alex and Emma's services a few times now, more recently going to a fitness boot camp weekend in Spain organised by Travel Counsellors and Liam fit. It was fantastic, I could not fault anything! The hotel was beautiful, the location great and the organisation was spot on. This comes with a wealth of experience of knowing your locations and selecting what suits the individual needs of your customers, which Alex and Emma certainly do. I highly recommend using Alex and Emma for any of your travel requirements.
Sent in by Tony Thacker
Northampton, 05 June 2018
Alex's constant attention gives an exemplary service. I have recommended Alex's services on numerous occasions to friends and colleagues.
Sent in by Jill Marrs
Ramsey St Marys, 05 June 2018
This is our second holiday booked with Alex! We had such a good experience the first time and every detail was thought about for us, our family holiday was such a breeze last year that not using Alex for our holidays is not an option- I would totally recommend him and have done so!
Sent in by David Griffin
Buckden, 05 June 2018
Superb friendly service, able to understand customer requirements - making everything fit together seamlessly.
Sent in by Karen Seabridge
Upwood, 05 June 2018
Great services, makes you feel important, nothing is too much trouble.
Sent in by Bethan Vaghela
Ramsey, 01 February 2018
I was referred to Alex through two friends. I gave him a brief for our summer holiday and had an idea of where we wanted to go, but Alex gave me 5 or 6 options to consider as well as my original one. We ended up booking one of his suggestions after it had great reviews and we realised it had something for all the family, as well as flying from our preferred airport and on our preferred dates. It was great to talk to him on the phone and he was always available. We cannot wait to go!
Sent in by Tony Thacker
Ramsey St Marys, 31 January 2018
Alex has been amazing throughout the process of finding my family holiday this year. His patience and willingness to help has been unwavering. I would say that Alex went the extra mile but the in truth he did a half marathon for me. If anyone has any reservations about using Alex and his services, fear not! Thank you.
Sent in by Val Rose
Ramsey Cambridgeshire, 31 January 2018
Alex was recommended by my family who also booked through him. Very pleased how Alex put together our tailor made holiday for us. Much better than trawling through holidays ourselves. He came to our home and went though all the details of our holiday with us. It was just what we have been looking for and Alex is only a phone call away for further information. Would not hesitate in recommending him to anyone wanting to book a holiday or break. We are 3 weeks away from our holiday and can’t wait.
Sent in by Zoe Edmeades
Ramsey, 31 January 2018
I guarantee you’re in safe hands booking your travel through Alex. Tell him what you want from your holiday and he does all the hard work for you, often coming up with options we’d never have thought of ourselves. Our recent holiday to New York, Miami and Florida Keys would have been daunting to arrange ourselves. Thanks to Alex it was stress free and we had the holiday of a lifetime. Great hotels, flights and excursions. He even arranged a corner room with a fantastic view of the Empire State Building from our hotel window as a surprise. Expert advice, attention to detail and always available when we needed him. He gets 5 stars from me.
Sent in by Mark Hedley
Warboys, 31 January 2018
It's only a ten because I can't score an 11.
Sent in by David Young
Ramsey, 31 January 2018
A hassle free, personalised holiday organised in a very short time.
Sent in by Craig Lynch
Ramsey, 31 January 2018
Many thanks Alex for getting us the best deal on our park tickets! The whole process was easy and stress free, with a personal service that is rare these days.
Sent in by Jane Conlin
Lancaster, 31 January 2018
Alex was recommended to me by a friend and, despite living 200 miles away, I decided to give him a call in 2014 and now book most of our trips through him. So far he’s sent us to Turkey, Iceland, Sri Lanka and The Maldives and we have just booked Singapore and Borneo for next Christmas. Alex has taken the time to learn what we like and dislike in a holiday is really good at coming up with suggestions we haven’t considered. He’s also good at advising against our suggestions if he thinks we won’t enjoy a place. We started off looking at the Caribbean for next Christmas and ended up with Borneo as a result of our discussions. I have found that communicating by phone and email is fine and much more convenient than sitting in a travel agent’s for two hours. It also much easier than putting your own holiday together. I wouldn’t hesitate to recommend Alex’s service.
Sent in by Suzanne Roberts
Ramsey, 31 January 2018
Excellent invaluable advice and guidance from Alex. Cannot wait to take our trip. Look forward to booking again with a Alex very soon.
Sent in by Hollie Clarke
Ramsey, 31 January 2018
I didn’t think I was a huge Disney fan but it turned us into big kids and the whole experience was incredible from the Eurostar to the Magic of being in Disneyland. Highlights for us, ratatouille ride, Disney live on stage, Peter Pan ride, small world, stunt show ( Louis loved!) and of course princess lunch and character breakfast. Huge credit to Alex Buckle for arranging this special holiday for us I really recommend them, had great tips so we could make the best of our holiday - it was a stress free trip and cheaper than us booking direct!
Sent in by Matthew Brading
Ramsey, 31 January 2018
Alex was outstanding, couldn't be happier with the service and am already referring friends and family.
Sent in by Carla Mayo
Huntingdon, 31 January 2018
We have booked our last three family holidays with Alex. He understands our needs as a family and takes into account our budget and must-haves whilst also suggesting alternative ideas or places that we may not have considered. The booking process has always been stress-free and we have had no problems whilst abroad - travel arrangements and accommodation has been spot on. Alex is always available to chat to, even answering calls at unsociable hours when needed! We would recommend Alex without hesitation.
Sent in by William Noble
Peterborough, 31 January 2018
Just wanted to say thanks Alex for booking our trip to Lapland - we all had a fantastic time when we went yesterday. The day went perfectly and it was certainly a memorable trip.
Sent in by Kirsty Payne
Ramsey St. Mary's, 31 January 2018
Alex has always managed to exceed our expectations on every holiday we have booked with him. There has never been a time where I have been made to feel awkward when asking questions or changing something because it didn't feel right, especially with our family skiing holiday where we had a huge criteria to meet. Alex simply came back with the answers or an alternative. For this reason alone, I will continue to recommend him to friends and family and continue to book with him myself. Thank you for helping to create some amazing holiday memories.
Sent in by Susan Cooper
Harlow, 31 January 2018
Alex is lovely, very helpful and nothing appeared to be too much trouble. I have scored him with a 10 although we have not actually been on the holiday yet! so hopeful the hotels, car hire etc is a good as it looks!
Sent in by Wendy Ogle Welbourn
Wisbech, 31 January 2018
Alex takes time to understand what I want and does every thing he can to make sure I get what I want!
Sent in by Andy Thompson
Peterborough, 29 January 2018
Very enthusiastic and reliable service from Alex.
Sent in by Russell Palmer
Ramsey, 29 January 2018
I have already recommended Alex to other people.
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01487 898330
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
06 June 2018
We have over 1500 Travel Counsellors across the globe. Every year we are set a goal and target to become a Gold Travel Counsellor. Out of our 11 years in business I think we have only missed out a couple of times. We have been lucky enough to visit Barbados, Hong Kong, Tenerife, Mauritius and this year we were truly spoilt. In May 2018 we travelled to the Middle East to have three nights at the 5-star luxury Waldorf Astoria Resort in Ras Al Khaimah - RAK for short. RAK is a 45-minute transfer from Dubai airport and it's an up and...
05 June 2018
This spring I was lucky enough to be chosen to visit Southern California. Our trip included flights with American Airlines, stays at Huntington Beach, San Diego and Palm Springs. Here's a few thoughts on them all. American Airlines provided great inflight entertainment. The economy seats were a bit tight, but no different from flying BA or Virgin. Service was a little lacking and the food wasn't brilliant. But hey, we left on time and arrived on time. On arrival in California we drove to Huntington Beach aka Surf City USA. Traffic around LA is horrendous. 40 miles took over two hours. Surf...
24 January 2018
I've never been one for theme parks, especially roller coasters and white-knuckle rides. I was always happy to stand and look after the coats and bags with my mum whilst my dad and younger sister were thrown upside down on a metal wagon! That was until I visited Universal some 10 years ago for the first time. Being a big film fan, I loved all the references to iconic movies, such as E.T., Back to the Future and Blues Brothers. Fast forward to June 2017 and I was fortunate to win a place on a VIP Educational trip to visit Universal...
07 January 2018
You all know I am a Travel Counsellor but do you know exactly what a Travel Counsellor is? I'm part of a global network of travel professionals established in 1994. With independent access to thousands of trusted travel suppliers around the world, when booking with me - it is travel and customer service like you've never experienced before. If you’re still a little unsure why you should book through me here are just a few reasons: - I have 25 years’ experience in the travel industry - I would NEVER sell a holiday I didn't think was right for you - Full ATOL protection,...
08 April 2017
Emma and I are blessed with 4 great children, Archie is 6, George is 9, Alice is 11 and Maisie is 14. Now I'm a terrible skier (Bambi on Ice springs to mind!) however, Emma has been skiing since she was a little girl and loves it and I am desperate for the children to learn whilst they are fearless and flexible! Skiing can be expensive, so we do have to cut a few corners to make it work, firstly we load up the 'Buckle Bus ' (our car) and drive to the mountains. Secondly we normally take a few prepared...
26 March 2017
A hassle-free skiing holiday does exist, it is true what they say after all!! Okay, so for the past couple of years we have been taking our children skiing on a relatively low budget (if such a thing exists on a skiing holiday). We have driven to Austria and Switzerland in the past two years and our four wonderful children have learned to ski. Normally we stay a short walk or drive from the main lift and Emma and I are normally tasked with carrying skis, boots, poles, snacks and water. I work with Mark Warner holidays a lot and they offer a...
05 January 2017
It's not all palm trees and cocktails, I believe travel should take be adventurous and as my family found out… you don't have to board a plane to do this. So this year the Buckle Bus headed for the Isle of Bute to see in the New Year, an 8-hour journey saw us arrive at Wemyss bay, approximately 30 miles west of Glasgow. Here we boarded the Caledonian Macbride ferry to the Isle of Bute, our home for the next 3 days. The ferry crossing takes just over half an hour and the return cost for the 6 of us including...
08 December 2016
"Would you like to go to check out some hotels for your customers in St Lucia" they said. Not the most difficult decision I have had to make. So 26th November came round and I was boarding the Virgin Atlantic flight to the Caribbean in Premium Economy next to the gold medal Olympic champion, Colin Jackson, although I think unfortunately he is more famous for Strictly these days! But wait what's this, "excuse me Mr Buckle, we have one seat left in Upper Class, would you like it?" Well as quick as a cat on a hot tin roof or...