Hello and a very warm welcome.
For me getting it right is making sure I listen to my clients and get a real feel for exactly what their requirements are.
I have recently celebrated 19 years in the travel industry and nothing gives me a greater thrill than hearing how much my clients have enjoyed their trip away, whether it be for business or leisure. My passion for customer service and travel is second to none. My experience in our industry is widespread, but my forte is specialising in tailoring itineraries to match my clients needs.
For all of our clients, the team and I are available day and night, offering a true one-to-one personalised travel service. In addition to this, everything you book is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you absolute peace of mind.
Away from work, I love my sport and coach football for my daughter’s team and am a great believer in helping our local community with charity events.
I look forward to speaking with you soon.
Sent in by Bethan Vaghela
Ramsey, 01 February 2018
I was referred to Alex through two friends. I gave him a brief for our summer holiday and had an idea of where we wanted to go, but Alex gave me 5 or 6 options to consider as well as my original one. We ended up booking one of his suggestions after it had great reviews and we realised it had something for all the family, as well as flying from our preferred airport and on our preferred dates. It was great to talk to him on the phone and he was always available. We cannot wait to go!
Sent in by Tony Thacker
Ramsey St Marys, 31 January 2018
Alex has been amazing throughout the process of finding my family holiday this year. His patience and willingness to help has been unwavering. I would say that Alex went the extra mile but the in truth he did a half marathon for me. If anyone has any reservations about using Alex and his services, fear not! Thank you.
Sent in by Mark Hedley
Warboys, 31 January 2018
It's only a ten because I can't score an 11.
Sent in by David Young
Ramsey, 31 January 2018
A hassle free, personalised holiday organised in a very short time.
Sent in by Zoe Edmeades
Ramsey, 31 January 2018
I guarantee you’re in safe hands booking your travel through Alex. Tell him what you want from your holiday and he does all the hard work for you, often coming up with options we’d never have thought of ourselves. Our recent holiday to New York, Miami and Florida Keys would have been daunting to arrange ourselves. Thanks to Alex it was stress free and we had the holiday of a lifetime. Great hotels, flights and excursions. He even arranged a corner room with a fantastic view of the Empire State Building from our hotel window as a surprise. Expert advice, attention to detail and always available when we needed him. He gets 5 stars from me.
Sent in by Craig Lynch
Ramsey, 31 January 2018
Many thanks Alex for getting us the best deal on our park tickets! The whole process was easy and stress free, with a personal service that is rare these days.
Sent in by Suzanne Roberts
Ramsey, 31 January 2018
Excellent invaluable advice and guidance from Alex. Cannot wait to take our trip. Look forward to booking again with a Alex very soon.
Sent in by Hollie Clarke
Ramsey, 31 January 2018
I didn’t think I was a huge Disney fan but it turned us into big kids and the whole experience was incredible from the Eurostar to the Magic of being in Disneyland. Highlights for us, ratatouille ride, Disney live on stage, Peter Pan ride, small world, stunt show ( Louis loved!) and of course princess lunch and character breakfast. Huge credit to Alex Buckle for arranging this special holiday for us I really recommend them, had great tips so we could make the best of our holiday - it was a stress free trip and cheaper than us booking direct!
Sent in by Jane Conlin
Lancaster, 31 January 2018
Alex was recommended to me by a friend and, despite living 200 miles away, I decided to give him a call in 2014 and now book most of our trips through him. So far he’s sent us to Turkey, Iceland, Sri Lanka and The Maldives and we have just booked Singapore and Borneo for next Christmas. Alex has taken the time to learn what we like and dislike in a holiday is really good at coming up with suggestions we haven’t considered. He’s also good at advising against our suggestions if he thinks we won’t enjoy a place. We started off looking at the Caribbean for next Christmas and ended up with Borneo as a result of our discussions. I have found that communicating by phone and email is fine and much more convenient than sitting in a travel agent’s for two hours. It also much easier than putting your own holiday together. I wouldn’t hesitate to recommend Alex’s service.
Sent in by Carla Mayo
Huntingdon, 31 January 2018
We have booked our last three family holidays with Alex. He understands our needs as a family and takes into account our budget and must-haves whilst also suggesting alternative ideas or places that we may not have considered. The booking process has always been stress-free and we have had no problems whilst abroad - travel arrangements and accommodation has been spot on. Alex is always available to chat to, even answering calls at unsociable hours when needed! We would recommend Alex without hesitation.
Sent in by William Noble
Peterborough, 31 January 2018
Just wanted to say thanks Alex for booking our trip to Lapland - we all had a fantastic time when we went yesterday. The day went perfectly and it was certainly a memorable trip.
Sent in by Matthew Brading
Ramsey, 31 January 2018
Alex was outstanding, couldn't be happier with the service and am already referring friends and family.
Sent in by Kirsty Payne
Ramsey St. Mary's, 31 January 2018
Alex has always managed to exceed our expectations on every holiday we have booked with him. There has never been a time where I have been made to feel awkward when asking questions or changing something because it didn't feel right, especially with our family skiing holiday where we had a huge criteria to meet. Alex simply came back with the answers or an alternative. For this reason alone, I will continue to recommend him to friends and family and continue to book with him myself. Thank you for helping to create some amazing holiday memories.
Sent in by Susan Cooper
Harlow, 31 January 2018
Alex is lovely, very helpful and nothing appeared to be too much trouble. I have scored him with a 10 although we have not actually been on the holiday yet! so hopeful the hotels, car hire etc is a good as it looks!
Sent in by Wendy Ogle Welbourn
Wisbech, 31 January 2018
Alex takes time to understand what I want and does every thing he can to make sure I get what I want!
Sent in by Val Rose
Ramsey Cambridgeshire, 31 January 2018
Alex was recommended by my family who also booked through him. Very pleased how Alex put together our tailor made holiday for us. Much better than trawling through holidays ourselves. He came to our home and went though all the details of our holiday with us. It was just what we have been looking for and Alex is only a phone call away for further information. Would not hesitate in recommending him to anyone wanting to book a holiday or break. We are 3 weeks away from our holiday and can’t wait.
Sent in by Andy Thompson
Peterborough, 29 January 2018
Very enthusiastic and reliable service from Alex.
Sent in by Lucy Stewart
Royston, 29 January 2018
Alex always goes above and beyond to put together a holiday which is just right for us and never minds how many times we want to tweak or change things he really offers the complete package and is always on hand to help with all aspects of our trip before and during our time away. Can't recommend him highly enough.
Sent in by Bill Preston
Buckinghamshire, 29 January 2018
Could not ask for a better service.
Sent in by Russell Palmer
Ramsey, 29 January 2018
I have already recommended Alex to other people.
Sent in by Simone Rogers
Braintree, 11 January 2018
Thank you Alex, your knowledge, help and understanding of our needs is why I will continue to recommend to family and friends.
Sent in by Sophie Ward
Cookham, 08 January 2018
We are returning for 7 nights stay in Mauritius where we had a fabulous time. Alex has been advising and arranging our holidays for many years, but this time he has surpassed himself! Xmas and New year period is most certainly pick time in the life of a travel agent, yet, Alex was at the end of the phone to sort out what could have been a disastrous start to our holiday. He went above and beyond expectations to ensure that we had the most unforgettable experience, and despite the time difference managed to resolve all issues extremely effectively. We are looking forward to our next holidays!
Sent in by Paula Greenwood
Ramsey, 06 November 2017
Hello! Just wanted to thank you for organising our amazing trip to India. The organisation was first class. Our only tiny regret is that we didn't take your advice with the hotels and stayed in the ITC hotels. They were ok, but not quite the standards of The Maidens and The Trident. Our driver was so, so calm and a real gentleman. We were met and looked after everywhere we went. We would recommend you both, and our particular holiday, to everyone. Dubai was a massive contrast and Ian had a big surprise when the family arrived to spend the weekend with us in Dubai. We shall never forget our experience and your professionalism. A huge thank you and our very best wishes , Paula and Ian
Sent in by Henry Fordham
Harlow, 12 September 2017
Alex always has my recommendation when it comes to trusty advice. He learns exactly what needs and requirements I have when it comes to travel and will ensure that everything runs smoothly.
Sent in by Graham Churton
Warboys, 07 September 2017
Amazing "as always" - incredibly helpful.
Sent in by Matthew Brading
Huntingdon, 30 August 2017
This was the first time we had entrusted the booking of our annual family holiday to a third party and initially I was doubtful of the value it would add. However, I am delighted to say that Alex displayed complete professionalism and diligence throughout the entire process. He gained a brilliant understanding of what we were looking for, and delivered a number of excellent options that we wouldn't have had access to. Alex provided around the clock support during the entire process, and we have already asked him to start looking for us for next year. We have referred Alex on to a number of friends, family and work colleagues and know that they are equally delighted with the service provided. Thanks again Alex.
Sent in by Kirsty Payne
Peterborough, 27 June 2017
Just wanted to thank you for arranging Venice for us - it was simply perfect. We had the best time celebrating our 10th Anniversary and you thought of everything right down to private taxi transfers for us so thank you. We have yet to travel on a booking with yourself and not enjoy it but this was beyond words. The hotel was fantastic, small and quirky and the staff went above and beyond to help with anything which just added to the trip. I cannot thank you enough for helping to arrange a trip which will stay with us for a long time.
Sent in by Christopher Risley
Ramsey, 10 May 2017
Alex We have done this sort of thing a number of times before and always the company has promised the earth and has failed to deliver on certain things. Vis-a-vis our holiday arranged through you; you really did ‘under promise and over deliver’ I can’t speak highly enough about the entire experience and the superb arrangements. Other than the hiccup at the Raddison, which was resolved very quickly indeed, all the other hotels were first class and so very different from one and another. Even our short stop-over hotel in Mumbai was outstanding, and only for 4 hours. Customer service is about getting everything right first time but in the real world this is ‘pie in the sky’ however great customer service is when things go awry action is taken immediately and the problem resolved, this happened 100% at the Radisson. Experience leads me to believe that it is the final hotel where corners are often cut in the belief that we’re going home soon so what does it matter; this was certainly not the case at the Marari Beach Hotel which, in our opinion, was the best of the lot, we’d have loved to stay a little longer. There were always representatives at every location to help us through the travails of India , superb drivers and excellent vehicles. I would say that all the drivers were brilliant: attentive, knowledgeable, friendly, spoke good english and had a great sense of humour. The 2 boat trips were so different and definitely ‘eye openers’. The one on The Ganges was educational in the extreme and one we would not have missed for anything. Will we be using you again? - DEFINITELY Would we recommend you? - ABSOLUTELY and have already done so Our next trip will hopefully be to Cambodia, Myanmar, Laos and Vietnam, but this might have to be 2019 as we have a lot of expenses coming up. If you fancy a chat just give is a call or pop in.
Sent in by Joyce Buddle
Ramsey, 16 April 2017
Very accommodating, have recommended to quite a few of our friends. Service was very quick, and Alex was very helpful in all aspects of our journey even when we are actually on holiday you can always reach him knowing he will be able to help can't praise his service enough.
Sent in by Ian Greenwood
Huntingdon, 16 March 2017
Alex guided us professionally to provide us with a holiday to suit our needs. Nothing was too much trouble if alterations were needed to be made. Alex has a truly calm and friendly manner. We will definitely use him again and recommend his services to others. Thank you Alex, we are really excited and looking forward to our visit to India - why don't you come with us?
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 01487 898330
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
24 January 2018
I've never been one for theme parks, especially roller coasters and white-knuckle rides. I was always happy to stand and look after the coats and bags with my mum whilst my dad and younger sister were thrown upside down on a metal wagon! That was until I visited Universal some 10 years ago for the first time. Being a big film fan, I loved all the references to iconic movies, such as E.T., Back to the Future and Blues Brothers. Fast forward to June 2017 and I was fortunate to win a place on a VIP Educational trip to visit Universal...
07 January 2018
You all know I am a Travel Counsellor but do you know exactly what a Travel Counsellor is? I'm part of a global network of travel professionals established in 1994. With independent access to thousands of trusted travel suppliers around the world, when booking with me - it is travel and customer service like you've never experienced before. If you’re still a little unsure why you should book through me here are just a few reasons: - I have 25 years’ experience in the travel industry - I would NEVER sell a holiday I didn't think was right for you - Full ATOL protection,...
08 April 2017
Emma and I are blessed with 4 great children, Archie is 6, George is 9, Alice is 11 and Maisie is 14. Now I'm a terrible skier (Bambi on Ice springs to mind!) however, Emma has been skiing since she was a little girl and loves it and I am desperate for the children to learn whilst they are fearless and flexible! Skiing can be expensive, so we do have to cut a few corners to make it work, firstly we load up the 'Buckle Bus ' (our car) and drive to the mountains. Secondly we normally take a few prepared...
26 March 2017
A hassle-free skiing holiday does exist, it is true what they say after all!! Okay, so for the past couple of years we have been taking our children skiing on a relatively low budget (if such a thing exists on a skiing holiday). We have driven to Austria and Switzerland in the past two years and our four wonderful children have learned to ski. Normally we stay a short walk or drive from the main lift and Emma and I are normally tasked with carrying skis, boots, poles, snacks and water. I work with Mark Warner holidays a lot and they offer a...
05 January 2017
It's not all palm trees and cocktails, I believe travel should take be adventurous and as my family found out… you don't have to board a plane to do this. So this year the Buckle Bus headed for the Isle of Bute to see in the New Year, an 8-hour journey saw us arrive at Wemyss bay, approximately 30 miles west of Glasgow. Here we boarded the Caledonian Macbride ferry to the Isle of Bute, our home for the next 3 days. The ferry crossing takes just over half an hour and the return cost for the 6 of us including...
08 December 2016
"Would you like to go to check out some hotels for your customers in St Lucia" they said. Not the most difficult decision I have had to make. So 26th November came round and I was boarding the Virgin Atlantic flight to the Caribbean in Premium Economy next to the gold medal Olympic champion, Colin Jackson, although I think unfortunately he is more famous for Strictly these days! But wait what's this, "excuse me Mr Buckle, we have one seat left in Upper Class, would you like it?" Well as quick as a cat on a hot tin roof or...