I’ve already recommended you friends but they aren’t big social media users and have their current trips books so I was wondering what the best way of connecting you is? Any ideas? Also aren’t you going on holiday today! Have a fantastic trip and thanks again for your help with mine.

Speedy, helpful, good ideas

We’ve had the best experience using Alex to help us find a holiday!

Alex is wonderful, nothing was too much trouble, very efficient and knowledgeable

Alex has been extremely helpful in putting a complex itinerary together - unparalleled customer service .

I love to one to one contact to really work out all the needs and desires of my holiday Bespoke and tailor made for me

Superb service - tending to every detail required by the customer - suggesting viable alternatives if required. This level of service cannot be sought by any Hight Street provider or Larger Travel Companies. Now that we are used to this level of service from Alex we will not go anywhere else. First Class.

Alex helped us organize a holiday of a lifetime to the USA, taking in 7 states and 4 major cities over 3 weeks. He was always available for my questions before we travelled and even on had whilst we were away too. I highly recommend his services.

Always personal and understood our needs for the trip, spot on.

Cant recommend the services of this gentleman enough, from stepping off the plane to returning back home we felt his support every moment, always a friendly face to guide you through each new adventure, drivers and official guides were amazing. You'll not be disappointed, Alex takes in all the logistics, mixes in a bit of personality and bases your experience on what you really want, he truly is a travel expert - an important factor to my recommendation is that I too am an ex travel international venue sourcing agent and I still can't find faults! Don't delay, Alex will take your requirements, put every detail together including transport and then it's up to you, he will stream each detail to suit your trip, talk you through it, then it's countdown (he even sends you a countdown calendar) love it, thank you Alex, you hit every mark on our Cambodia trip!

I am a single Mum of 2 boys (15 and 18) who works full time and doesn't have huge amounts of money spare or time to search online, but I still want to give my children holiday experiences and memories. Alex has booked our holidays for the last 2 years now and Im aware that he books some very high end trips for clients but his service has never felt any less personal or dedicated for the trips we have had. Id like to thank him for the last minute efforts he's made and all the attention to detail. I've just got back from 3 days in Krakow with my 18 yr old who is raving about the experience (which is VERY unusual lol) and am looking forward to a week in Croatia with my youngest in a few weeks time. The app was great as I didn't have to go searching through emails for details plus it pinned our accommodation location into Google maps (which was v reassuring in a city I had never visited) and the flights were auto entered into my diary too. All in all a very easy process. Thankyou :'l

Good service and good advice also very competitive on price with no reduction in quality of destinations offered

I've used before and will use again, I always recommend Alex.

We wouldn't hesitate to recommend Alex. We have just recently completed our first cruise arranged via Alex and his knowledge and advice mean that we had a brilliant experience - we will be back to book another as soon as we can!

Paradise Island is a fabulous find. The facilities are great & the staff can’t do enough for you. We’d come here again. Thanks for arranging everything for us.

I am delighted with the support received and have already recommended you to 2 people :-)

Hi Alex, just thought I would let you know what a fantastic holiday we are having. Our hotels have been brilliant and all in good locations. We arrived in Tofino yesterday and our hotel is stunning, we are going bear watching this afternoon. Thank you for organizing it for us, we'll be back in touch when we get back next week. Best wishes

Alex was brilliant. He made the whole process stress free and was so helpful in suggesting extra things for us to do on our holiday. I would highly recommend him to anyone wanting to book a memorable trip!

We’ve had a excellent holiday to Japan and would recommend Alex because he listened to what we wanted and found it for us. Nothing felt too much hassle. We’ve had an amazing trip with lots of variety so much of the faff taken out for us. Thank you.

Alex is the only person I would ever trust to sort out my families travel plans. The security of knowing we have booked through Travel Counsellors ensures I never have to worry about being left high and dry due to unforeseen events. Peace of mind all round!

Hi Alex, just wanted to say a massive thank you for helping us book our holiday. The hotel was beautiful, the staff couldn't do enough for us, the food was great and the area was lovely. We wouldn't have found it without you.

Alex & Emma are so helpful & extremely knowledgeable about travel planning. Nothing is too much trouble. I would highly recommend Alex & Emma to make your holiday planning stress free!

Alex’s knowledge and expertise were amazing. Many thanks again!

We’ve had a excellent holiday and would recommend Alex because he listened to what we wanted and found it for us. Nothing felt too much hassle. We’ve had an amazing trip with lots of variety so much of the faff taken out for us. Thank you.

Superb apartment hotel with great facilities. Ski in and ski out works really well from the very warm boot room! Excellent views from the balcony overlooking the mountains. Transfers worked really well in terms of speed and convenience. Avoriaz as a resort works really well; queues manageable for a half term, with plenty of skiing for all levels. Many thanks for organising a wonderful holiday.

Amazing holiday booked, can't quite believe it. Alex is spot on with what I wanted, a bit of adventure and a bit of chilling. Can't wait. All booked and sorted in under a week, unreal. Thanks very much.

The very best 'one stop' travel facility in the area. Friendly, knowledgeable service that is able to understand & deliver the right solution to the requirement. All in all a great service all round.

I like both the personal service that Alex provides, together with the promptness of his replies. He has been spot on to date.

Would recommend 100%! We are just on our way back from 3 weeks in America doing Route 66, Chicago to LA with the additions of Monument Valley, Las Vegas and San Diego. This really wouldn’t have been possible if it wasn’t for Alex, it had always been our dream to do Route 66 but after getting a quote from a high street travel agent it didn’t seem doable. Alex managed to put together an incredible, affordable itinerary that we just couldn’t turn down. His experience is second to none and the time and effort he put in really showed. Alex made sure that our honeymoon was extra special and for that we are truly grateful. We already have our next holiday booked with him and the one after that in the pipeline.

Home from an amazing three and a half week holiday in Australia. Alex booked everything from flights, visas, accommodation, trips and car hire to fit in exactly with what I requested. Everything went so smoothly and it was good to know that I could contact him at any point if needed. My girls and I had a great experience and made lots of memories. Just deciding what our next adventure will be!

Just wanted to say an official thank you for sorting out our holiday - you took away all the usual stress of booking and transfers and found us a really lovely hotel for our week away in Fuerteventura. Happy, happy, happy!

Alex made our travel and accommodation booking so easy. It was a pleasure do work with him and we will not hesitate to call him for future travel/holiday requirements

This is the first experience with your company and we are very impressed! Thank you!

Thanks Alex for sorting out all our travel arrangements for Isabelles and my holiday. Another fab holiday that ran as clock work and you make it so easy for Isabelle and I to travel. Here's to the next one. I definitely recommend Alex to book your holiday from short haul to your dream long haul.

I have used Alex and Emma's services a few times now, more recently going to a fitness boot camp weekend in Spain organised by Travel Counsellors and Liam fit. It was fantastic, I could not fault anything! The hotel was beautiful, the location great and the organisation was spot on. This comes with a wealth of experience of knowing your locations and selecting what suits the individual needs of your customers, which Alex and Emma certainly do. I highly recommend using Alex and Emma for any of your travel requirements.

Great services, makes you feel important, nothing is too much trouble.

Superb friendly service, able to understand customer requirements - making everything fit together seamlessly.

Alex's constant attention gives an exemplary service. I have recommended Alex's services on numerous occasions to friends and colleagues.

This is our second holiday booked with Alex! We had such a good experience the first time and every detail was thought about for us, our family holiday was such a breeze last year that not using Alex for our holidays is not an option- I would totally recommend him and have done so!

I was referred to Alex through two friends. I gave him a brief for our summer holiday and had an idea of where we wanted to go, but Alex gave me 5 or 6 options to consider as well as my original one. We ended up booking one of his suggestions after it had great reviews and we realised it had something for all the family, as well as flying from our preferred airport and on our preferred dates. It was great to talk to him on the phone and he was always available. We cannot wait to go!

Many thanks Alex for getting us the best deal on our park tickets! The whole process was easy and stress free, with a personal service that is rare these days.

Alex was recommended to me by a friend and, despite living 200 miles away, I decided to give him a call in 2014 and now book most of our trips through him. So far he’s sent us to Turkey, Iceland, Sri Lanka and The Maldives and we have just booked Singapore and Borneo for next Christmas. Alex has taken the time to learn what we like and dislike in a holiday is really good at coming up with suggestions we haven’t considered. He’s also good at advising against our suggestions if he thinks we won’t enjoy a place. We started off looking at the Caribbean for next Christmas and ended up with Borneo as a result of our discussions. I have found that communicating by phone and email is fine and much more convenient than sitting in a travel agent’s for two hours. It also much easier than putting your own holiday together. I wouldn’t hesitate to recommend Alex’s service.

Excellent invaluable advice and guidance from Alex. Cannot wait to take our trip. Look forward to booking again with a Alex very soon.

I didn’t think I was a huge Disney fan but it turned us into big kids and the whole experience was incredible from the Eurostar to the Magic of being in Disneyland. Highlights for us, ratatouille ride, Disney live on stage, Peter Pan ride, small world, stunt show ( Louis loved!) and of course princess lunch and character breakfast. Huge credit to Alex Buckle for arranging this special holiday for us I really recommend them, had great tips so we could make the best of our holiday - it was a stress free trip and cheaper than us booking direct!

We have booked our last three family holidays with Alex. He understands our needs as a family and takes into account our budget and must-haves whilst also suggesting alternative ideas or places that we may not have considered. The booking process has always been stress-free and we have had no problems whilst abroad - travel arrangements and accommodation has been spot on. Alex is always available to chat to, even answering calls at unsociable hours when needed! We would recommend Alex without hesitation.

Just wanted to say thanks Alex for booking our trip to Lapland - we all had a fantastic time when we went yesterday. The day went perfectly and it was certainly a memorable trip.

Alex was outstanding, couldn't be happier with the service and am already referring friends and family.

Alex has always managed to exceed our expectations on every holiday we have booked with him. There has never been a time where I have been made to feel awkward when asking questions or changing something because it didn't feel right, especially with our family skiing holiday where we had a huge criteria to meet. Alex simply came back with the answers or an alternative. For this reason alone, I will continue to recommend him to friends and family and continue to book with him myself. Thank you for helping to create some amazing holiday memories.

Alex is lovely, very helpful and nothing appeared to be too much trouble. I have scored him with a 10 although we have not actually been on the holiday yet! so hopeful the hotels, car hire etc is a good as it looks!

Alex takes time to understand what I want and does every thing he can to make sure I get what I want!

Alex was recommended by my family who also booked through him. Very pleased how Alex put together our tailor made holiday for us. Much better than trawling through holidays ourselves. He came to our home and went though all the details of our holiday with us. It was just what we have been looking for and Alex is only a phone call away for further information. Would not hesitate in recommending him to anyone wanting to book a holiday or break. We are 3 weeks away from our holiday and can’t wait.

I guarantee you’re in safe hands booking your travel through Alex. Tell him what you want from your holiday and he does all the hard work for you, often coming up with options we’d never have thought of ourselves. Our recent holiday to New York, Miami and Florida Keys would have been daunting to arrange ourselves. Thanks to Alex it was stress free and we had the holiday of a lifetime. Great hotels, flights and excursions. He even arranged a corner room with a fantastic view of the Empire State Building from our hotel window as a surprise. Expert advice, attention to detail and always available when we needed him. He gets 5 stars from me.

It's only a ten because I can't score an 11.

A hassle free, personalised holiday organised in a very short time.

Alex has been amazing throughout the process of finding my family holiday this year. His patience and willingness to help has been unwavering. I would say that Alex went the extra mile but the in truth he did a half marathon for me. If anyone has any reservations about using Alex and his services, fear not! Thank you.

Very enthusiastic and reliable service from Alex.

Alex always goes above and beyond to put together a holiday which is just right for us and never minds how many times we want to tweak or change things he really offers the complete package and is always on hand to help with all aspects of our trip before and during our time away. Can't recommend him highly enough.

I have already recommended Alex to other people.

Could not ask for a better service.

Thank you Alex, your knowledge, help and understanding of our needs is why I will continue to recommend to family and friends.

We are returning for 7 nights stay in Mauritius where we had a fabulous time. Alex has been advising and arranging our holidays for many years, but this time he has surpassed himself! Xmas and New year period is most certainly pick time in the life of a travel agent, yet, Alex was at the end of the phone to sort out what could have been a disastrous start to our holiday. He went above and beyond expectations to ensure that we had the most unforgettable experience, and despite the time difference managed to resolve all issues extremely effectively. We are looking forward to our next holidays!

Hello! Just wanted to thank you for organising our amazing trip to India. The organisation was first class. Our only tiny regret is that we didn't take your advice with the hotels and stayed in the ITC hotels. They were ok, but not quite the standards of The Maidens and The Trident. Our driver was so, so calm and a real gentleman. We were met and looked after everywhere we went. We would recommend you both, and our particular holiday, to everyone. Dubai was a massive contrast and Ian had a big surprise when the family arrived to spend the weekend with us in Dubai. We shall never forget our experience and your professionalism. A huge thank you and our very best wishes , Paula and Ian

Amazing "as always" - incredibly helpful.

This was the first time we had entrusted the booking of our annual family holiday to a third party and initially I was doubtful of the value it would add. However, I am delighted to say that Alex displayed complete professionalism and diligence throughout the entire process. He gained a brilliant understanding of what we were looking for, and delivered a number of excellent options that we wouldn't have had access to. Alex provided around the clock support during the entire process, and we have already asked him to start looking for us for next year. We have referred Alex on to a number of friends, family and work colleagues and know that they are equally delighted with the service provided. Thanks again Alex.

Just wanted to thank you for arranging Venice for us - it was simply perfect. We had the best time celebrating our 10th Anniversary and you thought of everything right down to private taxi transfers for us so thank you. We have yet to travel on a booking with yourself and not enjoy it but this was beyond words. The hotel was fantastic, small and quirky and the staff went above and beyond to help with anything which just added to the trip. I cannot thank you enough for helping to arrange a trip which will stay with us for a long time.

Alex We have done this sort of thing a number of times before and always the company has promised the earth and has failed to deliver on certain things. Vis-a-vis our holiday arranged through you; you really did ‘under promise and over deliver’ I can’t speak highly enough about the entire experience and the superb arrangements. Other than the hiccup at the Raddison, which was resolved very quickly indeed, all the other hotels were first class and so very different from one and another. Even our short stop-over hotel in Mumbai was outstanding, and only for 4 hours. Customer service is about getting everything right first time but in the real world this is ‘pie in the sky’ however great customer service is when things go awry action is taken immediately and the problem resolved, this happened 100% at the Radisson. Experience leads me to believe that it is the final hotel where corners are often cut in the belief that we’re going home soon so what does it matter; this was certainly not the case at the Marari Beach Hotel which, in our opinion, was the best of the lot, we’d have loved to stay a little longer. There were always representatives at every location to help us through the travails of India , superb drivers and excellent vehicles. I would say that all the drivers were brilliant: attentive, knowledgeable, friendly, spoke good english and had a great sense of humour. The 2 boat trips were so different and definitely ‘eye openers’. The one on The Ganges was educational in the extreme and one we would not have missed for anything. Will we be using you again? - DEFINITELY Would we recommend you? - ABSOLUTELY and have already done so Our next trip will hopefully be to Cambodia, Myanmar, Laos and Vietnam, but this might have to be 2019 as we have a lot of expenses coming up. If you fancy a chat just give is a call or pop in.

Very accommodating, have recommended to quite a few of our friends. Service was very quick, and Alex was very helpful in all aspects of our journey even when we are actually on holiday you can always reach him knowing he will be able to help can't praise his service enough.

Alex guided us professionally to provide us with a holiday to suit our needs. Nothing was too much trouble if alterations were needed to be made. Alex has a truly calm and friendly manner. We will definitely use him again and recommend his services to others. Thank you Alex, we are really excited and looking forward to our visit to India - why don't you come with us?

Alex was strongly recommended to me by an acquaintance who had used his services to arrange a family holiday. I made contact via e-mail and Alex had called back within a matter of minutes. From that first contact he worked to ensure he understood what we wanted from our holiday and through regular contacts fine tuned an itinerary that met our desires and budget. As and when we decide on any activities we would like to do in Canada Alex has offered to arrange these for us, too.

I can't recommend Alex highly enough. Alex booked a very complex work tour of Asia for me that included Beijing, Taipei, Seoul, Manilla, Jakarta, Singapore, Kuala Lumpur & Bangkok. A total of nine flights, eight hotels and 34 taxi's in 11 days. Alex recommend great hotels, in great locations and made sure that my time in each city was maximised. Using Alex's brilliant local knowledge saved me time and was far more efficient and cost effective than booking the trip myself! The whole trip ran perfectly, with no flight delays and every single detail including visa's, airport transfers and even recommendations of where to eat were thought of. Thanks again Alex - brilliant work.

I have used Alex for our last 3 holidays / trips. I called Alex initially as I was going to New York on my own with Evie and knew nothing about where was safe to go etc and felt like I needed some experience and knowledge and that's exactly what I got. When I experienced a small hiccup at the airport in JFK I called Alex and even though it was almost midnight in the UK he helped me sort the problem without any hesitation. Every time he has gone above and beyond to ensure we have a stress free, enjoyable holiday. I can not recommend you guys enough.

I should know better than to try using other travel agents. You guys are the best. You always go over and beyond and we've always Appreciated and enjoy your recommendations.Thanks again for all your help, speed and kindness

We have returned from a truly magical trip to Lapland, all arranged by Alex on his recommendations. I can not recommend Alex enough, his knowledge is fantastic and he found us the perfect trip based on what we had in mind, Alex helped make our winter wonderland dream a reality. Thank you Alex.

Alex is a true gentlemen. He listens well and delivers the goods. Nothing is too much trouble. Brilliant service and would fully recommend Alex to family and friends.

Over the years Alex has consistently delivered the holidays we wanted and given the extra attention to detail in making sure the experience was as good as, if not better, than expected. Our last trip found us in a boutique hotel that we would have never considered had we done our own research. So 5 stars goes to Alex and Travel Counsellors. We look forward to booking many more with him!

Alex recently organised a 4 week tour that took in Redondo Beach in Los Angeles,Fiji, New Zealand , Santa Monicain Los Angeles and then 4 nights in the Bellagio Hotel, Las Vegas. Every thing was done efficiently including transport to and from the airports and Alex was also positive with suggestions to improve our " Tour".We will use his services for future and already have booked another trip to Majorca for later this year. Just a shame we did not know of him a long time ago

A very efficient service from Alex. He researched the best flight for us taking into account all my requests. Always at the end of the phone for any questions and made the booking of flights so straight forward and quick. He booked our seat places on the flights in exactly the places and configuration that I would want without even asking me, he seemed to know how we would like to sit as a family which was wonderful. Thankyou to Alex, I have no hesitation in recommending him to others and will use him again to book a holiday/flights.

Alex has been a great help with my recent holiday that’s been booked for skiing next year in February. This process wasn’t an easy one given the fact that we have twenty people going ranging in ages from 3 to 45 and its half term week, so options that are available are limited. The party have different requirements, budgets, skiing abilities and expectations that Alex wanted to provide a positive outcome. Even through the group managed to change the destination on numerous occasions, changing the remit from flying to driving and going from Hotels, to catered chalets. Alex maintained his professionalism and calmness to deliver his promise to do the best he could with an exciting and affordable holiday of a lifetime. Alex was very thorough in identifying a number of resorts that catered for this size group. After spending hours on the phone to his contacts, trawling through web and utilising his expertise, managed to provide us with an excellent package in one chalet that we didn’t think would be able to accommodate which everyone agreed on that will meet all our needs and provided even more that we have expected. I have used Alex’s services in the past two years and would always recommend him to my family, friends and colleagues. Well done Alex!

We are very grateful to Alex for finding the perfect honeymoon for our little family; we took our 5 year old daughter with us so our criteria was luxury & child friendly! Alex came back in no time with options for us, the hotels looked amazing online, but Alex being able to give positive feedback from previous holiday makers made us feel even more confident & excited! Our daughter splashed for hours in the vast selection of beautiful pools, & was up & down slides; she also loved the kids club - the Thomas Cook reps were fantastic & great fun! The hotel was immaculately kept, & hotel service spot on! The All Inclusive food selection/drinks were great for adults & children! To top it all off the weather was glorious. We couldn't have wished for more. When you are spending your hard earned money, knowing you are booking with a knowledgable & professional agent is so important. We can't recommend Alex highly enough.

Thank you for the bottle of Champagne, I kid you not, that is our favourite drink!!! Really appreciate you sending us that, but please note, I only send people to you because you guys are really great at what you do; real patience, go the extra mile and make your clients feel as if they are the only people you are looking after.

We found Alex through the NatWest Black Concierge Service. He has organised a number of trips for us, all of them have been fantastic and well organised. At the beginning of this year we travelled to Thailand - everything was perfect, and even when we had a problem Alex was on hand in the UK to sort it out. We would have no hesitation in recommending Alex and Travel Counsellors.

Alex was recommended to me by my mother having organised holidays for her friends for some time. We were searching for a honeymoon and had been disappointed by the service from our local travel agents. Alex shows great understanding, his communication is first class, his attention to detail unusual and his ability to find the best deal outstanding! I will continue to recommend him to everyone!

Alex always offers the 'complete service' as a personal Travel Counsellor - his attention to details, understanding your needs and coming up with great options are both inspiring and fit the criteria. Alex also responds to difficulties whilst you are on holiday and resolves them immediately - what would we do without him? It's nice to know that he is there.

In February I took 18 friends and family to Rome for two nights to celebrate my wife's 40th birthday and then 6 of us continued on to Venice for a further two nights. Every single minute detail was covered by Alex. Nothing was a problem to him, no matter how small. I cannot recommend Alex highly enough. He has impressed me yet again and I know my guests were astounded at the level of service and efficiency at every stage.