I’m Alexa, based in Poole on the South Coast, I help busy people arrange their well-earned holidays. I can take care of every stage of the process, from researching airlines, hotels and excursions, to making that final decision to book. I will also provide you with destination advice and personal recommendations based on your likes and more importantly your dislikes!!
My job is to make sure that your holiday is a memorable, meaningful experience, and that means making sure your trip is taken care of for you in a way that ensures that this is true. I use the knowledge here at Travel Counsellors to ensure that you get the best value for your money, as well as having a great holiday.
I can help with any leisure travel plans you have, creating a tailor-made itinerary; including beach, ski, family, adventure, round the world trips, sailing, skiing, Lapland, flights, city breaks, scuba diving holidays , safaris, group tours or UK breaks.
Travel has always been an obsession, from my early family holidays to the glamourous south of France, I used my university holiday time to backpack to Southeast Asia and throughout Central America. This passion led me to starting my working life in the travel industry, which was for a large sailing activity holiday company.
If you have a trip in mind and you’re not sure where to start with it or just simply don’t have the time to put in the hours of research. Let’s have a chat and I can get to work on identifying the best options for you to consider.
As I work from home, we can arrange to talk at a time that suits you, which includes outside normal office working hours. To get in touch, call 01202 377073 or email alexa.moore@travelcounsellors.com - I look forward to speaking with you soon.
Embark on your next journey with a personal touch.
My customer stories
Sent by Julie Langdown
Highcliffe 01/08/2025
Alexa is fab. She was so helpful when booking our holiday to Turkey . She helped with name changes, room request and sorted out our private hire.
She is so friendly and very helpful. We will be using her service again.
Sent by Kat Amey
Bournemouth 01/08/2025
Highly Recommend
Alexa was fab - she really listened to our long list of requirements and found us the perfect villa for our family holiday for 10.
Alexa really took the stress away of managing multiple needs and dates and it really meant we could just enjoy our holiday knowing everything was taken care of.
Sent by Annie East
Poole, Dorset 09/05/2025
It has been excellent working with Alexa on our fabulous trip to Japan. From the start Alexa gave us a service really tailored to our interests and needs (Anime for my daughter, cultural interests for me!) . Taking time to find out what me and my daughter were looking for to start to create an itinerary was really helpful. This was an ongoing conversation as we talked through various options which included ways to travel across Japan that suited the constraints of our budget. Having a travel counsellor, like Alexa , who also took control of booking the flights was excellent. Having shared with us various options and dates Alexa then used that information to get us the best flight deal, at the right time, with really good airlines. This is something I definitely would not have had time to do. Not only that, she took the hassle out of the flight by checking us in . This was such a help in that frantic time when we switch out of work mode and into holiday mode! It helped smooth that transition . The final itinerary documents along with physical train tickets and WiFi hub was invaluable as we navigated our first hours in Japan.
Going the extra mile, Alexa also managed a last minute adjustment to co-ordinate our final night in Tokyo to be in the same hotel as another family we knew and we flew home together.
Great service! And a personal touch which I really appreciated (chatting over a coffee) when organising such a long distance trip!
Thank you Alexa.
From Katy and Annie
Sent by Mo Diprose
Dorset 26/04/2025
Alexa crafted an incredible trip to Paris for our family, managing to combine the major tourist attractions and time in Disneyland. Her personal touches and ideas ensured we avoided the queues and spent quality time creating memories. Having not used a personal travel agent before, I wasn’t quite sure what to expect initially but Alexa is a great listener, taking on board what we wanted and our budget to create the ideal package. Delighted that Alexa has already planned our next trip - bring on the summer! Thanks Alexa
Sent by Jude Harford
Poole 24/04/2025
Dear Alexa. Thank you so much for helping us to organise our amazing trip to Japan. It was fabulous, and the process of arranging it was made so much simpler and less stressful by having your expert knowledge to help us. The whole process was really smooth and having all our tickets and itinerary ready and waiting for us made it so much easier to navigate Japan. It was an amazing trip and I will highly recommend your services to my friends and family. Thanks again, Jude and family x
Sent by Nina Callaghan
Corfe Mullen 22/04/2025
After scouring the internet for the perfect Icelandic holiday, including snowmobiling and a northern lights tour, I was overwhelmed by the countless options and was not really finding what I wanted for my husband’s 50th birthday. My friend recommended Alexa Moore, and she instantly understood what I was looking for. She presented me with a few fantastic choices that we transformed into an unforgettable trip within my budget.
We had the most amazing time and everything was so easy. Alexa took care of everything, even adding some unexpected extras that made our journey truly special. Upon our arrival in Iceland, we were contacted by a representative from the travel counsellors based there, who assured us that they would be available to assist us with any issues. I’ve already recommended Alexa and the travel counsellors to my friends and family, and we’ll be using Alexa from now on.
Sent by Lee Carroll
Ferndown 30/12/2024
From the moment I got in touch with Alexa , I knew we were going to be in safe hands. NOTHING was ever too much trouble - as we ummm’d and aaahhh’d about where to go and what to do the options kept coming and finally the decision was made and a fabulous tour and beach stay in Sri Lanka was to be our 50th birthdays and family Christmas holiday celebration destination . And what a fantastic wonderful choice is was!
Alexa was always at the end of a WhatsApp message (bearing in mind this was Xmas!) her eaassuri f responses always put our minds at ease as I knew she would fix any issue (and to be honest while we were away there was only a couple of teeny tiny issues with hotels, which in the scheme of things were minor - but it all issues were resolved super efficiently)
THANK YOU FIR MAKING OUR HOLIDAY SO SPECIAL - would 1000% recommend xx
Sent by Michael Templar
Herne Bay 07/10/2024
Excellent smooth transition throughout the process from start to finish. Really impressive introduction. The holiday went very smooth excellent place to stay and no issue with flights or baggage.
Overall, a great experience would recommend to friends and family also use Alexa again for other trips in the future.
Sent by Keely ward
Wimborne 04/10/2024
When in Rome...
Alexa booked our Rome trip and added in two tours prior to booking, Alexa provided information on hotels, flights, restaurants, tours, public transport. Everything was easy.
We arrived at the airport and followed the instructions to the train, then bus to our hotel. Simple!
Our tours of the Vatican City and the colosseum were fantastic! Very knowledgeable guides and without them you’d miss so much!!
Alexa checked us in for flights too so we didn’t have to worry about it. I’d definitely recommend using Alexa and TC.
Sent by Emma Smith
Herne bay 23/09/2024
Had never used a travel agent before and am so glad we did, Alexa made our whole holiday trip exactly how we wanted it and it was perfect!
Would definitely recommend xx
Sent by Laura Templar
London 20/09/2024
Alexa is great! She cares about your holiday experience. Her knowledge, advice and service was impeccable. She listened to what we wanted from our holiday and she delivered! We had a lovely experience with Alexa and a fantastic holiday. Would highly recommend!
Sent by Michael Chapman
Poole 19/09/2024
Alexa arranged a wonderful week away for myself and my wife to celebrate our 25th wedding anniversary in Tuscany staying at 3 separate locations and also arranging a wine tasting tour and pizza making, the trip exceeded all expectations. Thank you Alexa.
Sent by Lorraine Croom
Lytchett Matravers, POOLE 11/09/2024
Alexa organised a few days away for me and my husband in the Coventry area, as we had a special work conference to attend. She has been very efficient from start to finish, taking on board all the criteria we listed for her to follow. She found a lovely hotel called the Brandon Hall Hotel and Spa which was very comfortable and in a beautiful country setting. It was very affordable too!
Alexa made sure we had all of the information we needed; checked in with us via email leading up to the break, and again afterwards. Couldn't ask for anything more. Thoroughly recommend her service.
Lorraine and Terry Croom
Sent by Sarah Singleton
Poole 10/09/2024
Alexa helped us to arrange our two week family holiday in Corfu. It’s the first time we’ve used a travel agent and now we have had Alexa’s help it certainly won’t be the last. Alexa was so helpful in putting together several package ideas for us whilst taking into account exactly what we wanted as a family. She went above and beyond to make sure our holiday went smoothly and took any stress away from us. I’d highly recommend her help, I’ll definitely be back! Thank you for all of your help. Sarah and family.
Sent by Stephanie Rough
Christchurch 15/08/2024
I contacted Alexa via her Instagram posts as she was advertising her knowledge of flights from bournemouth airport - we live so close to the airport and so a holiday from here was a must and so we thought alexa would be ideally placed to assist us. From the getgo she was really helpful and knowledgeable about options and price ranges for us. We set her some requirements and she provided us with a full range of options across a variety of countries. She didn't lose heart when we weren't sure but then she hit the nail on the head and we booked a holiday. We loved the additional perks of booking through an agent which I hadn't factored in... airport fast passes, online check in, boarding passes provided in the app, a few little welcome extras when at the hotel - all little touches that we loved and really appreciated. We have since booked another holiday with Alexa and highly recommend the service. It's a great feeling using an independent and know we have received a much better service than booking online.
Sent by Sarah Singleton
Poole 08/07/2024
Alexa has been amazing at helping us plan our summer holiday, putting together several packages for us to chose from. Alexa has taken all the stress out of organising everything and I would highly recommend her services.
Sent by Judith Harford
Poole 08/07/2024
Alexa is a fantastic travel consultant and spent a lot of time helping us to create the perfect trip to Japan. Highly recommend her services.
Sent by Chrissie Lefkonidjates
Poole 11/06/2024
We wanted to get away as a family for half term but we didn't have the time to search the internet, so we contacted Alexa. We gave Alexa a long wish list and she found us some great options that that covered the things that were important to us. We ended up choosing a wonderful holiday that was everything we were looking for and more. All of the details were arranged perfectly with some lovely little surprise extras, such as a birthday cake for our daughter. We'd never used anyone like Alexa before and weren't sure what to expect, so we were very pleasantly surprised at how much less stressful it was to have someone doing all the hard work for us. I’d definitely recommend Alexa at TC.
Sent by Alison Kelly
Ashley 07/04/2024
Alexa helped us to make the perfect decision for our group holiday. She provided lots of options, stuck to the brief and helped us narrow down to the one we chose. Having 7 different opinions is difficult and it really helped us to have someone that was outside of the group to suggest and recommend places. Alexa was quick to respond and extremely professional. We would all highly recommend her and have continued to recommend her to our friends and family. The process to go through Travel Counsellors is so easy and I personally would not book a holiday without using her now as it removes all of the stress.
Sent by Sanjay Kerai
London 04/04/2024
We're so glad we were introduced to Alexa, she gave us a number of options that were all suitable in different ways - it was hard to choose! We settled on Cyprus, and could not be happier with our choice - we had a fabulous 10 days in the sun!. She also added a number of excursions to our trip which really made it the perfect holiday, as we got to explore places we would of otherwise of missed.
It was exactly the break we needed. I'll be recommended her services to all my friends & family. THANK YOU
Sent by Sarah Morgan
Poole 04/04/2024
Alexa recently put together an itinerary for us for a Florida road trip , I gave her a few of my thoughts and some suggestions of where we’d like to stay . I was really impressed with the package she put together , it was as if she’d jumped inside my head, she seemed to really understand the type of accommodation & location that would be ideal for us , will definitely be using her expert knowledge for future trips !
Sent by Hayley Stevenson
Wimborne 03/04/2024
Just wanted to say that we got back from our holiday and had a fabulous time. Fresh snow on the first two days.
All the ski lessons worked out well, the hotel was great and the food was amazing. Thanks again for all your help.
Sent by Keely Ward
Corfe Mullen 28/03/2024
Booking with TC Alexa was so easy! Alexa also saved me money and I’m super thrilled to know finer details like restaurant bookings will be taken care of. I’d definitely recommend her and use her again.
Based in
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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
