Based In Poole

Alexa Moore

Available for new enquiries

It's Nice To Meet You

I’m Alexa, based in Poole on the South Coast, I help busy people arrange their well-earned holidays. I can take care of every stage of the process, from researching airlines, hotels and excursions, to making that final decision to book. I will also provide you with destination advice and personal recommendations based on your likes and more importantly your dislikes!!

My job is to make sure that your holiday is a memorable, meaningful experience, and that means making sure your trip is taken care of for you in a way that ensures that this is true. I use the knowledge here at Travel Counsellors to ensure that you get the best value for your money, as well as having a great holiday.

I can help with any leisure travel plans you have, creating a tailor-made itinerary; including beach, ski, family, adventure, round the world trips, sailing, skiing, Lapland, flights, city breaks, scuba diving holidays , safaris, group tours or UK breaks.

Travel has always been an obsession, from my early family holidays to the glamourous south of France, I used my university holiday time to backpack to Southeast Asia and throughout Central America. This passion led me to starting my working life in the travel industry, which was for a large sailing activity holiday company.

If you have a trip in mind and you’re not sure where to start with it or just simply don’t have the time to put in the hours of research. Let’s have a chat and I can get to work on identifying the best options for you to consider.

As I work from home, we can arrange to talk at a time that suits you, which includes outside normal office working hours.
To get in touch, call 01202 377073 or email alexa.moore@travelcounsellors.com - I look forward to speaking with you soon.

Embark on your next journey with a personal touch.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

How to make your budget for a family ski holiday go further

26 October 2024

I speak to many families who love the idea of taking the family away skiing but fear for how much it is going to cost them. I'm not going to tell you it's a cheap holiday, but if you pick the right resorts, and follow this advice your budget will go further. If you have grown up with parents who ski then you will be well aware of how it works and all the costs involved, I wasn't from a family who skied but was lucky to take my first ski trip at 15 with my friends parents who did and haven't ever stopped! My first ski trip was to the large Bulgarian resort Borovets which still offers families great value. Planning a family ski holiday with young children can be challenging, especially if it’s your first family ski trip. So there is a lot to consider when picking the right ski resort. Luckily, there are many resorts that cater to families of all ages and abilities. Learn to ski before you go If you're local to Poole or Bournemouth then we have a great easily accessible dry slope centre. Children can start skiing from 2 years old and work through the alpine stars programme so they get to a stage where they are making parallel turns. Avoiding ski school when you're there all together. Borrow or rent your ski clothing If you are new to skiing or snowboarding, it's a good idea to borrow from friends or look for pre-loved ski clothing and equipment on sites like Vinted. This was is not only a budget saving idea but also a sustainable one. Choose room only or self-catering apartments A great way to save some pennies but also create a home from home feel when on a ski holiday is to book a self-catering apartment. You can cook your dinners or pack a picnic, which makes good money sense but also pleases your preferred food tastes no matter where you are. I actually prefer to go self-catering as it gives us the flexibility to eat out in the local restaurants or cook if we have had a big meal on the mountain. And more living space for all our ski gear! Book your ski trip early - ideally 11 to 9 months before you go Often there are early booking savings and discounts on offer when you book a package holiday. Examples of early booking offers may include half price ski passes. or better sill if you plan to go twice in the season it can be better value and buy a season pass. Which is what will usually do as it includes up to 5 days skiing in other more expensive resorts. Avoid February half-term When planning a family ski trip, take a look at Spring and Easter time ski holidays, these are often slightly less popular than Christmas and New Year so you’re likely to find a deal or two. Dare I say it, travel outside of school holidays. If you'd like my help with planning your first or next trip get in touch as selecting the prefect ski resort for your family comes down to your specific needs and preferences.

My tips for a successful ski trip

26 October 2024

Whether you are a first time skier or a seasoned pro who goes to the mountains a couple of times a year, you want to ensure you have all the right clothing, gear and equipment for a successful skiing or snowboarding holiday. Since I started skiing, what I tend to do is update a piece of equipment or a new item of clothing every year. As you become more experienced, you will realise those cheap gloves you picked up, when it gets cold. Quality gear, not necessarily the most expensive is worth the investment if you are going to ski regularly. Top things to pack for a skiing holiday, with or without children: Warm clothing / Top layers so you can layer up or down - temperatures will change throughout your weeks holiday Base layers are vital to staying warm, pack a few spares Snow boots with good grip so you’re not slipping and sliding around resorts Sun protection and hand warmers (essential for keeping little ones warm) Ski / Snowboarding gear (including footwear, helmet and poles - these can be rented in resort) Sunglasses and Goggles (you will need the sunglasses when you stop for a beer) Gloves / Mittens / Hats and Snoods Backpack and carry a spare battery pack for your phone as the cold will drain battery life Après clothes - from experience you won't need your thermals on in the bar When booking your ski holiday and depending on how you do it, it is worth organising your ski equipment and ski passes ahead of your trip. It saves time when you arrive in resort and many of our ski tour operators will guide you through the process if you are unsure when in resort and take you to the ski hire shop. Ask me for more details when you come to enquire.

Most Snow-Sure Ski Resorts in France

26 October 2024

Ski holidays are all about getting out there in the fresh air and the snow conditions make or break your trip, you want to be sure when you arrive there is plenty of snow cover. With weather patterns becoming more unpredictable a snow-sure ski resort is a fool-proof way to avoid disappointment. You need to look for a high altitude resort, based on glacier ideally. The Alps is where as a family we do the majority of our skiing and are home to several incredibly snow-sure ski resorts. Here's my take on a list of snow sure ski resorts across France. Val Thorens is the highest point of The Three Valleys, the world’s largest interconnected ski area! Sitting at an altitude of 2,300m, it is officially the ski resort with the highest village in Europe and one of the most snow-sure ski resorts in France, with incredibly reliable snow cover both in resort and on the slopes. Linked to the neighbouring ski resorts of Méribel and Courchevel, The Three Valleys ski area offers over 600km of terrain to explore and is home to six glaciers. Additionally, 90% of the runs in Val Thorens sit above 2,000m and the resort stays open until early May. The Tignes-Val d’Isère ski area at an altitude of 2,100m, Tignes is one of the best ski areas in the world for reliable snow and offers ideal conditions for skiers of all abilities. Tignes takes one of the top spots for snow reliability in the Alps with the majority of its slopes sitting above 2,100m! Its position near the Italian border creates a unique microclimate that means it gets snow not only from the north but also from the south-east. The Grande Motte glacier in Tignes sitting at a staggering height of 3,456m allows for excellent skiing almost all year round. The neighbouring ski resort of Val d’Isère sits slightly lower than Tignes at an altitude of 1,850m. Val d’Isère also forms part of the snow-sure Tignes-Val d’Isère ski area which offers 300km of high-altitude skiable terrain and is often regarded as having the most reliable snow in the Alps. Val has its own glacier – the Pisaillas glacier, which reaches up to 3,300m in altitude and allows for summer skiing. Better suited for intermediate and advanced skiers, Val d’Isère offers some incredibly thrilling runs, such as La Face, that will be sure to get your heart racing. Avoriaz village sits at 1,800m with the highest ski lift reaching 2,466m. The resort is situated on a sloping shelf high above the town of Morzine and is a gateway to the expansive Portes du Soleil ski area, which offers 600km skiable terrain. With a seasonal snowfall average of nearly 8m, it is statistically the snowiest resort at the resort village level. The picturesque, car-free resort is one of the best ski resorts for families, offering lots of ski-in-ski-out style accommodation and incredible snow-sure skiing throughout the season. Les Arcs is made up of five villages, but Les Arc 1950 and Les Arc 2000 are the two highest, so head to these for reliable, snow-sure conditions. Due to their high altitude, both villages and their slopes are incredibly snow-sure. Their location on a sheltered north-easterly facing bowl bolsters their reliability for excellent snow conditions and makes the area one of the most snow-sure locations in the French Alps. Les Arcs’ glacier, Aiguille Rouge, offers skiing at 3,226m and most of the runs sit at an altitude above 2,000m! We have skied in all these resorts many times, feel free to get in touch about your next ski trip.

My customer stories

Sent by Mo Diprose

Alexa crafted an incredible trip to Paris for our family, managing to combine the major tourist attractions and time in Disneyland. Her personal touches and ideas ensured we avoided the queues and spent quality time creating memories. Having not used a personal travel agent before, I wasn’t quite sure what to expect initially but Alexa is a great listener, taking on board what we wanted and our budget to create the ideal package. Delighted that Alexa has already planned our next trip - bring on the summer! Thanks Alexa

Sent by Jude Harford

Dear Alexa. Thank you so much for helping us to organise our amazing trip to Japan. It was fabulous, and the process of arranging it was made so much simpler and less stressful by having your expert knowledge to help us. The whole process was really smooth and having all our tickets and itinerary ready and waiting for us made it so much easier to navigate Japan. It was an amazing trip and I will highly recommend your services to my friends and family. Thanks again, Jude and family x

Sent by Nina Callaghan

After scouring the internet for the perfect Icelandic holiday, including snowmobiling and a northern lights tour, I was overwhelmed by the countless options and was not really finding what I wanted for my husband’s 50th birthday. My friend recommended Alexa Moore, and she instantly understood what I was looking for. She presented me with a few fantastic choices that we transformed into an unforgettable trip within my budget. We had the most amazing time and everything was so easy. Alexa took care of everything, even adding some unexpected extras that made our journey truly special. Upon our arrival in Iceland, we were contacted by a representative from the travel counsellors based there, who assured us that they would be available to assist us with any issues. I’ve already recommended Alexa and the travel counsellors to my friends and family, and we’ll be using Alexa from now on.

Sent by Lee Carroll

From the moment I got in touch with Alexa , I knew we were going to be in safe hands. NOTHING was ever too much trouble - as we ummm’d and aaahhh’d about where to go and what to do the options kept coming and finally the decision was made and a fabulous tour and beach stay in Sri Lanka was to be our 50th birthdays and family Christmas holiday celebration destination . And what a fantastic wonderful choice is was! Alexa was always at the end of a WhatsApp message (bearing in mind this was Xmas!) her eaassuri f responses always put our minds at ease as I knew she would fix any issue (and to be honest while we were away there was only a couple of teeny tiny issues with hotels, which in the scheme of things were minor - but it all issues were resolved super efficiently) THANK YOU FIR MAKING OUR HOLIDAY SO SPECIAL - would 1000% recommend xx

Sent by Michael Templar

Excellent smooth transition throughout the process from start to finish. Really impressive introduction. The holiday went very smooth excellent place to stay and no issue with flights or baggage. Overall, a great experience would recommend to friends and family also use Alexa again for other trips in the future.

Sent by Keely ward

When in Rome... Alexa booked our Rome trip and added in two tours prior to booking, Alexa provided information on hotels, flights, restaurants, tours, public transport. Everything was easy. We arrived at the airport and followed the instructions to the train, then bus to our hotel. Simple! Our tours of the Vatican City and the colosseum were fantastic! Very knowledgeable guides and without them you’d miss so much!! Alexa checked us in for flights too so we didn’t have to worry about it. I’d definitely recommend using Alexa and TC.

Sent by Emma Smith

Had never used a travel agent before and am so glad we did, Alexa made our whole holiday trip exactly how we wanted it and it was perfect! Would definitely recommend xx

Sent by Laura Templar

Alexa is great! She cares about your holiday experience. Her knowledge, advice and service was impeccable. She listened to what we wanted from our holiday and she delivered! We had a lovely experience with Alexa and a fantastic holiday. Would highly recommend!

Sent by Michael Chapman

Alexa arranged a wonderful week away for myself and my wife to celebrate our 25th wedding anniversary in Tuscany staying at 3 separate locations and also arranging a wine tasting tour and pizza making, the trip exceeded all expectations. Thank you Alexa.

Sent by Lorraine Croom

Alexa organised a few days away for me and my husband in the Coventry area, as we had a special work conference to attend. She has been very efficient from start to finish, taking on board all the criteria we listed for her to follow. She found a lovely hotel called the Brandon Hall Hotel and Spa which was very comfortable and in a beautiful country setting. It was very affordable too! Alexa made sure we had all of the information we needed; checked in with us via email leading up to the break, and again afterwards. Couldn't ask for anything more. Thoroughly recommend her service. Lorraine and Terry Croom

Sent by Sarah Singleton

Alexa helped us to arrange our two week family holiday in Corfu. It’s the first time we’ve used a travel agent and now we have had Alexa’s help it certainly won’t be the last. Alexa was so helpful in putting together several package ideas for us whilst taking into account exactly what we wanted as a family. She went above and beyond to make sure our holiday went smoothly and took any stress away from us. I’d highly recommend her help, I’ll definitely be back! Thank you for all of your help. Sarah and family.

Sent by Stephanie Rough

I contacted Alexa via her Instagram posts as she was advertising her knowledge of flights from bournemouth airport - we live so close to the airport and so a holiday from here was a must and so we thought alexa would be ideally placed to assist us. From the getgo she was really helpful and knowledgeable about options and price ranges for us. We set her some requirements and she provided us with a full range of options across a variety of countries. She didn't lose heart when we weren't sure but then she hit the nail on the head and we booked a holiday. We loved the additional perks of booking through an agent which I hadn't factored in... airport fast passes, online check in, boarding passes provided in the app, a few little welcome extras when at the hotel - all little touches that we loved and really appreciated. We have since booked another holiday with Alexa and highly recommend the service. It's a great feeling using an independent and know we have received a much better service than booking online.

Sent by Sarah Singleton

Alexa has been amazing at helping us plan our summer holiday, putting together several packages for us to chose from. Alexa has taken all the stress out of organising everything and I would highly recommend her services.

Sent by Judith Harford

Alexa is a fantastic travel consultant and spent a lot of time helping us to create the perfect trip to Japan. Highly recommend her services.

Sent by Chrissie Lefkonidjates

We wanted to get away as a family for half term but we didn't have the time to search the internet, so we contacted Alexa. We gave Alexa a long wish list and she found us some great options that that covered the things that were important to us. We ended up choosing a wonderful holiday that was everything we were looking for and more. All of the details were arranged perfectly with some lovely little surprise extras, such as a birthday cake for our daughter. We'd never used anyone like Alexa before and weren't sure what to expect, so we were very pleasantly surprised at how much less stressful it was to have someone doing all the hard work for us. I’d definitely recommend Alexa at TC.

Sent by Alison Kelly

Alexa helped us to make the perfect decision for our group holiday. She provided lots of options, stuck to the brief and helped us narrow down to the one we chose. Having 7 different opinions is difficult and it really helped us to have someone that was outside of the group to suggest and recommend places. Alexa was quick to respond and extremely professional. We would all highly recommend her and have continued to recommend her to our friends and family. The process to go through Travel Counsellors is so easy and I personally would not book a holiday without using her now as it removes all of the stress.

Sent by Sanjay Kerai

We're so glad we were introduced to Alexa, she gave us a number of options that were all suitable in different ways - it was hard to choose! We settled on Cyprus, and could not be happier with our choice - we had a fabulous 10 days in the sun!. She also added a number of excursions to our trip which really made it the perfect holiday, as we got to explore places we would of otherwise of missed. It was exactly the break we needed. I'll be recommended her services to all my friends & family. THANK YOU

Sent by Sarah Morgan

Alexa recently put together an itinerary for us for a Florida road trip , I gave her a few of my thoughts and some suggestions of where we’d like to stay . I was really impressed with the package she put together , it was as if she’d jumped inside my head, she seemed to really understand the type of accommodation & location that would be ideal for us , will definitely be using her expert knowledge for future trips !

Sent by Hayley Stevenson

Just wanted to say that we got back from our holiday and had a fabulous time. Fresh snow on the first two days. All the ski lessons worked out well, the hotel was great and the food was amazing. Thanks again for all your help.

Sent by Keely Ward

Booking with TC Alexa was so easy! Alexa also saved me money and I’m super thrilled to know finer details like restaurant bookings will be taken care of. I’d definitely recommend her and use her again.