Hi, my name is Alison and I live in of York with my husband Russell and our dog Harvey!
I am passionate about travel and thrilled to be working as a Travel Counsellor. With 18 years of experience in the industry, I still get excited about all my customers’ travel plans, whether it be a family holiday, UK or short break, ski holiday, cruise, luxury/bespoke tailor-made or long haul holidays including weddings and honeymoons. I just love making dreams come true.
I eat, drink and sleep travel and have been lucky enough to see and experience different countries throughout Europe as well as Florida, New York, Jamaica, Mexico and the Indian Ocean. My passion is Italy, especially Tuscany, I have visited it many times.
As a Travel Counsellor I understand that it's not always convenient for everyone to discuss their travel requirements during the normal working week. Using state of the art technology I am able to work flexible hours from my home office, which means I can be contacted at a time which suits you, including evenings and weekends.
Whatever your holiday needs, I can arrange everything for you down to the smallest details. Leave all the research to me and I will find the best deal for that perfect holiday, saving you time, energy and money. My time is dedicated to you through every single process of your holiday.
Your holiday is as important to me as it is to you. Along with Travel Counsellors financial protection, I promise you will receive 100% honest and impartial advice. I will listen to your needs and use this information to create your perfect holiday.
Thank you for taking the time to read my details and I look forward to hearing from you. Whatever your enquiry, great or small, I am happy to help.
No need to wait, turn your dreams into reality!
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
22 September 2017
Travel is in my blood and I am so passionate about it, so I consider myself so luck that I do a job that I love. Much to my joy, I was rewarded with a place on an educational trip to the stunning island of Mauritius with 8 other colleagues! We flew from Heathrow with Air Mauritius who looked after us really well with an upgrade to business class and we arrived to the most wonderful welcome, the warmth and friendliness of the local people became apparent straight away. We arrived at our first hotel, the beautiful Constance Belle Mare Plage. The...
15 July 2015
Tuscany is amazing and one of my favourite places. We stay in a friend’s cottage (Ca'de Boni) which is a home from home and yet has access to the lively village community of Pergo with bars and restaurants and is close to the historic town of Cortona. The area is really well connected with good roads and trains and within an hour you have access to the very best of Tuscany sightseeing: Cortona, Siena, Arrezzo, Trasimeno, Montepulciano. Florence (1 hour) and Rome (1.5 hours) can be reached by train. Nearby LAGO TRASIMENO is the fourth largest lake in Italy and it takes...
21 February 2015
Being chosen for an educational is an honour and I was really excited to be going to Dubai with MSC Cruises as this would be my first time in the UAE. We arrived very early morning into Dubai and were transferred to the Moevenpick Bur Dubai Hotel for a rest before inspecting the hotel later on that day, followed by a gorgeous lunch. This is a great hotel and would be ideal for a pre or post stay in Dubai due to its close proximity to the port and airport. After lunch we explored the Jumeirah Beach Residence and visited...
10 November 2014
I've just returned from a fabulous 4 nights in New York. This was my second visit the first being 10 years ago and it was as I remembered it. I stayed at the Warwick Hotel on 65 West 54th Street a good central location, the rooms are a very generous size. The best way to explore and enjoy is either by foot (a good comfortable pair of shoes is needed) or by the Hop on, Hop Off buses that can be pre booked before you go and they have human guides on all the bus routes who give you a bit...
04 July 2014
I just love Italy and one day would love to have a holiday home there. I've mostly travelled around Tuscany, but for a change we went to Sorrento for 2 weeks, to see the places we've always wanted to see like Pompeii, Capri, Ravello, Positano, Amalfi and Herculaneum. We stayed at a fabulous boutique hotel the Mar Alimuri in Meta just 6km from the centre of Sorrento, which wasn't a problem getting to as the hotel provided a courtesy bus to get you there. From the harbour we got a ferry across to Capri, which is so pretty, although very busy,...
Sent in by Andrea Chambers
York, 05 December 2019
Could not have been more responsive, we had the value of getting local guidance from the in country contact whilst knowing our own input and requirements were respected. Thank you!
Sent in by S Ruddick
Lincoln, 04 September 2019
I would always recommend Alison to my friends as she really listens and responds to what you ask for. Booking with Alison is the easiest most relaxing way to plan a holiday.
Sent in by R Marden
York, 17 June 2019
I wouldn't go anywhere else. Alison takes all the does a fantastic job. Highly recommend her and Travel Counsellors.
Sent in by P Smith
West Yorkshire, 17 June 2019
Relaxed way to book a holiday and get great advice and planning.
Sent in by KATHLEEN BONNEY
YORK, 11 June 2019
First rate service from Alison, person to person is definately the best
Sent in by JAN BATH
WORCESTER, 09 June 2019
Very efficient service as usual and cheaper on one holiday than Sovereign !!!
Sent in by R Hussein
Leeds, 28 April 2019
I can’t rate Alison enough always on hand, always knowledgeable, always there when I need her, even when it’s the night before she goes on leave!
Sent in by Julia Horsman
Easingwold, 07 March 2019
I wouldn't go with anyone else but Travel Counsellor's and specifically Alison. Alison is friendly and efficient, with extensive knowledge of destinations and airlines, her advise is invaluable. I recommend Alison to everyone I meet.
Sent in by M Horner
York, 07 March 2019
I can’t praise Alison enough. I receive prompt, often immediate, responses to my queries. I find her knowledgeable and eminently competent. Huge source of reassurance for me re support.
Sent in by A Twemlow
Halifax, 07 March 2019
Alison deals with all your queries and is happy to do as many combinations as you need to ensure you're happy. Love using Alison for my long haul adventures.
Sent in by Charlotte Brett
York, 02 May 2018
Alison is fast, efficient, knowledgeable and gave great service.
Sent in by L Knight
West Yorkshire, 02 May 2018
Alison is so efficient! In no time at all our holiday was booked, and I have no worries knowing that she’s thought of everything. I just wish she offered a suitcase packing service too!
Sent in by Maureen Horner
York, 24 April 2018
Have found Alison to be great! Sometimes mailing her outside of nine to five but always have a response from her. Great!
Sent in by Nichola Nelson
York, 24 April 2018
As always Alison listens to our requirements and delivers the goods with a fantastic personal service
Sent in by L Knight
West Yorkshire, 23 November 2017
I love the personal service! I’ve used Alison a few times now, she knows exactly what I like in a holiday and she never disappoints!
Sent in by Paul Smith
West Yorkshire, 19 October 2017
Just brilliant, why use anyone else !!
Sent in by Geoffrey Leafe
York, 10 August 2017
Alison always goes the extra mile when she is booking our holidays eg writing our luggage labels and sending a card when we get back from holiday hoping we've had a good holiday.She is always very willing to keep finding hotels for us till we get the right one.A lovely and friendly person.
Sent in by Michelle Ibbetson
Derbyshire, 10 August 2017
Had an amazing time in Rome, well organised by Alison. Favourite places Harry Bar and Le Terrezza as recommended by Alison to celebrate a special occasion. Dublin here we come August Bank Holiday, again organised by Alison. All details organised and issued, we just had to turn up! This looks to be a long relationship, would highly recommend. Michelle
Sent in by Christine Titterall
Hertfordshire, 28 February 2017
My experiences with Travel Counsellors has always been good. My Counsellor Alison Marden is very helpful, friendly and quick in finding my holiday of choice. I have been using these services for over 15 years and never had any problems
Sent in by P Bradley
York, 23 February 2017
This is the third time we have used Travel Counsellors and have never been disappointed. Alison has been excellent and nothing is a problem to sort out.
Sent in by K Jackson
Collingham, 23 February 2017
Alison has booked several holidays for me including our honeymoon 2 years ago. We had the holiday of a lifetime; all stress free. We missed a connecting flight due to weather and Ali had us on the soonest flight out. I would highly recommend booking a holiday through her to anyone I know and I have passed her details on to a few friends and family. It's so much easier than been sat in a travel agents. I will continue to use and support Ali for as long as I'm booking holidays - she's fantastic.
Sent in by G Patel
Leeds, 23 February 2017
Ali always responds to our requests very quickly. She is very friendly and helpful and also very patient. It feels as though we are receiving a very personal service and know that she will sort any problems both before we go away and while we are away.
Sent in by Julie Horsman
York, 06 February 2017
Alison.firstname.lastname@example.org is always the first person I call on when I'm thinking of booking a holiday. 1st class service every time. Nothing is too much trouble. Lovely lady. Xx
Sent in by Rachel Hemlin
York, 22 September 2016
Alison is a friendly and very knowledgeable Travel Counsellor - she is readily available at all hours to answer all our travel Q'S. She makes a great effort to turn around our travel requests very quicly and always adds a personal touch to our holiday experience.
Sent in by Ann Burton
Yorkshire, 03 June 2016
Alison was excellent. She worked hard to find us the perfect holiday and she was very patient and extremely helpful. Her communication was invaluable in keeping me informed of each step of the process and she certainly took the hassle out of organising my holiday which was just what I needed. I would not hesitate in using Alison again and indeed I and eight of my friends are planning a trip later this year and in 2017 both of which I will be asking Alison to source some options and complete the booking. She is a credit to Travel Counsellors and warm, friendly and professional approach to providing excellent customer service is a welcome and refreshing change and certainly head and shoulders above that provided by the main tour operators.
Sent in by Mari Hamilton
West Yorkshire, 03 May 2016
Alison has been absolutely fantastic, she has kept up constantly updated and worked really hard to chase the hotel for our wedding. We really really appreciate all she has done for us and will definitely recommend her!
Sent in by Lori Knight
Wakefield, 08 April 2016
It was so easy! I gave Alison our requirements and she came back with suitable options. Amazing, will definitely use again!
Sent in by Gillian Patel
Leeds, 05 January 2016
I cannot recommend Alison and Travel Counsellors highly enough. She organised our recent trip to New Zealand which was awesome. We had a couple of problems while we were there but they were dealt with quickly and efficiently by Alison and her New Zealand contact. Alison has organised a number of other holidays for us and they've all been great. And we know that we have security and back up if anything goes wrong. Something that you don't get when booking on the Internet. Finally it's a personal service. We will never book a holiday any other way whether it's a major holiday or a weekend break in the UK.
Sent in by James Bailey-Hague
Leeds, 18 December 2015
We booked through Alison for a wedding in Zante. Fantastic service, even helping me work out distances from the hotel to the wedding venue. Really efficient, once we had decided we wanted to book everything was done in minutes! A lovely touch was the card sent thanking us. Can't wait to book our next holiday with Alison.
Sent in by Robina Hussein
Leeds, 27 October 2015
Outstanding personal service every time without fail. Truly exceptional in every single way.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01904 891790