I met our Travel Counsellor Alison Nicholls through work as she also gives up her free time to volunteer for the charity I work at. I mentioned that we wanted to arrange our first long haul trip with two teenagers and would like to visit Vietnam. I gave Alison a budget and a list of things I would like to see and do and she produced the most amazing itinerary. She was so patient with my many requests while refining the schedule. What surprised me however was how smoothly everything went and how lovely all the different hotels were. We were met when we were meant to be met, we were picked up when we were meant to be picked up and our in country guides were lovely and knowledgeable. When a typhoon threatened part of our trip we were contacted by Alison as well as our in country contact, Thu Nguyen from Wide Eyed Tours and felt in safe hands! Thu helped us to arrange an additional trip when while we were in Vietnam and also recommended some local restaurants in her home town which were fabulous. Next time we plan a trip like this, I will definitely be contacting Alison again.

With Ali's help we managed to avoid complex visa application process and cost. She worked tirelessly and quickly to set up at very short notice, a busy and tight itinerary taking us across mainland China over a 9 day duration. Everything was faultless, ran smoothly and was very enjoyable. This is the second time we have used Ali and we will be using her again.

Alison Nicholls went above and beyond to ensure our holiday was everything we wanted and more Alison Nicholls was amazing to work with in planning and booking our trip to Norway and fjord cruise. We'd been considering/researching this trip for a while but especially with not having cruised before, we had some uncertainties. Ali patiently and expertly helped us to work out the best arrangements for us and booked everything including the excursions so we could just relax and enjoy an amazing, stress-free trip.

Complex group of 10 friends with different ideas of what a holiday should be - Ali navigated it all with ease and came back with something to suit everyone.

This was my first time using Travel Counsellors and I would highly recommend it. Everything Alison arranged for us was excellent and ran smoothly, making the holiday extra special. The way she organised the itinerary to accommodate my health issues made it even more enjoyable and demonstrates her excellent eye for detail.

Alison is the perfect Travel. Counsellor! She deals with all our questions and needs quickly and efficiently. We feel very supported. Thanks.

Ali has been brilliant twice now. First time with a trip for five couples to Kalkan, Turkey. Every detail was managed and communicated. As the deputy organiser for the rest of the travellers she made my life that much easier and stress free. We even knew what carousel our bags were arriving on before we got through inbound immigration! Just worked with Ali on a second trip for my wife and I to go to mainland China and she figured out how we could use the 240 hour visa free option. We were nearly out of time for applying for a formal visa - phew! Now looking into Bali with her to meet up with another couple we know in Oz. We will be using Ali for many more far flung remote holidays, we feel. Thank you Ali and Travel Counsellors. Steve

Alison Nicholls was the best and sorted our March trip - our brief was only date and budget, she came back with so many options. One of them was Jamaica which we’d never thought of and it was the best holiday we’ve ever had! Thank you so much

Indian Odyssey Experience Having always wanted to visit India for a multiple of reasons, we assigned the task of compiling a bespoke three week trip of a lifetime from north to south to India to Alison Nichols at Travel Counsellors. From our initial discussions we outlined places we wished to visit and our reasons for wanting to go and handed over the project to Alison who took on our travel requirements, transfers, drivers, hotel accommodation, one to one tours at each destination, dining and excursion recommendations all were provided.. our Indian Odyssey trip became our reality ! Alison was highly professional, informative thorough and attentive throughout from planning to home bound; even throughout our three week trip was to hand 24/7 should we require anything. We have experienced India in it’s entirety, from the warmth and hospitality of the people, culture, cuisine and history to pleasures on board the luxury Maharaja Express, and the delights of The Golden Temple, Taj Mahal to name but a few.. if anyone is perusing their dream, whether a trip of a lifetime, holiday or week end trip.. Alison will meet your requirements with her experience and warmth.

Ali was amazing Our Travel Counsellor was Ali Nicholls. She crafted a fantastic trip to Argentina and Uruguay. We enjoyed some great experiences and excellent hotels. Ali took all the stress out of booking the trip and provided invaluable advice. We will definitely be asking her to arrange our holiday again.

Great company - great people - great experience Wanted to have a stress free once in a lifetime trip. Ali understood my requirements and discussed changes really easily. All was booked hassle free and went 110%. We had minor problem when away (not travel counsellors problem) but called them and they sorted it really fast for me - brilliant Will definitely recommend and use again!

Alison is an extraordinarily talented and customer focused travel agent.

My recent trip to India was my first time using Travel Counsellors. I thought I didn’t really need to use a company to plan a trip, but how wrong I was. From beginning to end Alison Nicholls was professional and efficient with a friendly reassuring manner. All throughout the trip I felt safe and reassured that if any issue came up it would be sorted out straight away. I was contacted daily in case I needed anything and guided through the Visa red tape and chaos of the intimidating airports with patience and skill. Having a Travel Counsellor like Alison makes a holiday extra special.

She was amazing with recommendations and totally understood what I wanted even though I had lots of questions. I will be using her again later this year to book another holiday

Alison was extremely helpful in getting us the right quote and holiday package for our honeymoon. She went above and beyond!

Alison is fantastic and goes over and above to work on a great outcome. Definitely highly recommend!