Based in Holywood

Catherine Fetherston

It's Nice To Meet You

I am a passionate and dedicated Travel Counsellor and have been working as a TC for 14 years now, previously I was based in an independent agency specialising in ski holidays for 10 years. I have loved travelling from a young age and have been lucky to have visited and spent time working in many different countries and resorts. I studied Hospitality and Tourism at Strathclyde University in Glasgow before starting full time work in the travel industry. It is a varied, fun and rewarding career path, with the industry developing and continuing to grow year after year.

My aim is to personally manage your travel experience from start to finish. I can take away all the hassle of organising all your arrangements. Whether this be business or leisure, I will work with you to put together a complete bespoke itinerary. I will listen to your wants and needs and then go away and research all the options available to me.

Who do you trust to book your holidays? Along with Travel Counsellors 100% financial protection, I promise you will receive honest and impartial advice. I am able to work flexible hours from my home office, which means I can be contacted at a time which suits you, including evenings and weekends.

A bespoke travel service without you having to leave home!
No need to wait, please get in touch today and we can soon have you on your way!

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

Skiing

10/12/2020

Nothing better than a bluebird ski day in the Austrian Alps.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

10 Reasons to Book with me

18 May 2021

As a trusted independent travel expert backed by Travel Counsellors, I want to share with you 10 great reasons to book your next holiday with me and to give you peace of mind and the confidence to book a holiday to look forward to knowing that it’ll be hassle free and that you’ll be financially protected. 1: PERSONAL SERVICE I provide a personal service at no extra cost. Your holiday will be tailored to suit you. I won’t sell you an off-the shelf package that someone else already put together. With me, you can cut out the middle man and I will dynamically package your prefect holiday with directly contracted airlines and hotels. And you’ll have me as your personal point of contact before, during and after your trip. 2. EXPERT KNOWLEDGE AND ADVICE I provide expert knowledge and advice at all times. Visas, passports, weather conditions, you name it - I won't let you go before you have everything you need to know. This now includes monitoring the latest FCDO advice and travel updates, sharing information on any changes to the travelling experience as we once knew it and how they might affect your journey, advising you on the health and safety protocols at your chosen hotel and what will be expected of you, and providing updates on any additional measures for your safety or the safety of others for travel during and after the Covid-19 pandemic. 3. 100% FINANCIAL PROTECTION You can book travel knowing that you will be 100% financially protected in the event of a supplier failure. Your booking will always be protected and no matter what happens, you won’t be left out of pocket. 4. FLEXIBLE PRICE PROMISE Our flexible booking terms ensure that if you book a Travel Counsellors Package Holiday with me you will benefit from free amendments up to 8 weeks before travel so if change your mind you can change your holiday! 5. AROUND THE CLOCK SUPPORT All my clients have access to an emergency 24/7 global duty office so no matter where you are in the world or what time of day it is, there is always someone to talk to of you need assistance. 6. EXCLUSIVE RATES I can offer my clients exclusive rates thanks to the huge network of travel professionals I belong to and the volume of travel we collectively book, coupled with access to nett rates with hotels globally thanks to our direct supplier contracts. With no middle man, I can pass extra savings onto my clients. 7. LOW DEPOSIT You can secure your dream holiday with a low deposit. From as little as £250 you can book now any pay your balance any time you like up to 12 weeks before your departure. 8. TRUSTED REVIEWS I have access to trusted travel reviews for properties all around the world that have been visited by colleagues in my network of over 2000 travel agents and our customers who have provided feedback on their return. Remember that TripAdvisor is sadly full of fixed and fake reviews so it is really important to know that you’re booking a holiday based on the reviews of real unbiased customers. 9. MYTC You will have access to the MyTC travel app with your own account to keep track of all your holiday bookings and travel details, with an option to share your holiday information privately or on social media and a link to contact me anywhere in the world at the touch of a button. 10. TRAVEL INSURANCE WITH COVID COVER The travel insurance product I recommend to my clients includes Covid protection with cancellation cover If you contract Covid-19 before departure, curtailment cover if you have to cut your journey short, and medical cover If you become ill with Covid-19 whilst overseas. So, there you have 10 great reasons to get in touch and start planning your next holiday with confidence. I’ll look forward to hearing from you soon!

Livigno

14 January 2020

I was very fortunate to travel with Topflight Holidays (Ireland) to Livigno. This is a destination that I have been selling for nearly 20 years so it was a super opportunity to be able to experience the resort in person. We travelled from Dublin with Aer Lingus to Milan Linate in a group of 12, the transfer time of 4 hours had always put me off visiting this ski resort in the past but it was not an issue at all. We travelled by coach and stopped after approx. 2hrs for a 30 minute break, chance to sample some Italian pizza! We arrived in resort with fresh snow falling. It was super to experience the resort and ski the Carosello and Mottolino areas. I would recommend the area to beginners and intermediate skiers - groups and families. The resort of Livigno is set in a high, wide, remote valley close to the Swiss border, most of the slopes are above the tree line, and Livigno is known as ‘Little Tibet’ because of its height and remoteness. For centuries it has enjoyed duty-free status, which makes shopping here (especially for alcohol and tobacco) a bargain. Accommodation is strung out over 4km alongside the local road, and buildings are low rise and mainly built in traditional chalet style. There is a long car-free pedestrianised section that forms the hub of the village, approx. 1 km long. The ski area rises up on both sides of the road and the two sides – Carosello and Mottolino – are linked by free buses but not by pistes. The slopes suit beginners and moderate intermediates best, a combined 115km of pistes. Thanks to its high altitude the resort is very snow sure and has a long season that lasts from the end of November to the beginning of May. The main terrain park is top-notch and has hosted many international competitions – watch out of this resort, you will hear more in the future as it will host the freestyle and snowboarding events of the 2026 Milan-Cortina Winter Olympics! If you would like me to advise you on this ski resort and check prices and availability please do not hesitate to contact me, having experienced the resort now my self I can personally recommend. Grab your skis and go!

Doha Stopover

09 April 2019

When you think of a stopover on your way to places like New Zealand or Australia, do you automatically think of a few nights in Dubai, Singapore or Hong Kong? These places are wonderful to visit in their own right, but please share a moment to consider the wonderful city of Doha in Qatar. I travelled on a direct flight from Dublin in November 2018, economy class on Qatar Airways was great – very spacious cabin, attentive and friendly cabin crew, good entertainment on offer and the food and drinks offered were enjoyable. We arrived in Doha feeling refreshed and ready to explore! On arrival at Doha airport we all immediately noticed how spotless the terminal was! All very efficient, friendly staff, the place was spotless, calm, friendly, architecturally beautiful and passing through passport control very pleasant and efficient. Within less than 10 minutes we were in the city and off to our hotels. We visited a variety of corporate and leisure hotels in the three main areas of Doha - the Pearl-Qatar, Doha Corniche and the Souq Waqif. The Museum of Islamic Art is a must see inside and out. The building is stunning and shaped like a Niqab and the art, sculptures and ceramics inside are really interesting and give you a great insight into the history of the country. The café downstairs is award winning, with views over the ocean. One evening we were hosted on a traditional Dhow boat cruise with music and a delicious buffet dinner, which sailed around the bay of Doha. Such a lovely way to see the city by night and all its lights as well as meet the local people. Riding on a camel and a dune safari is a must when you are in Doha, especially as within 45 minutes you are in the desert! Even better still, when you reach the desert camp you can be dropped off and stay the night in one of the lovely rooms (a bit like glamping) and you have the sea on your doorstep. The evening we walked around the Souq Waqif and visited a hospital for Falcons! In Qatar, falcons are considered a national pastime and status symbol. The market was vibrant, friendly, welcoming and all the local people were going about their business meeting up with friends in the café or doing their shopping or praying in the mosque or parading with their falcons on their arm. I loved the atmosphere and how the locals just wanted to welcome you, smile and were not aggressive at all in the market selling their products. I had been selected along with 35 other travel professionals to experience Qatar over three nights in November and what a wonderful experience we had. I felt so safe, welcomed and calm in this capital city and if I had the chance of going again, I would jump at it and stay in the Tivoli Najada in the cultural hub this time. Maybe one day on my way with my family to our friends in New Zealand I will! Please do consider Doha as your next stop over or holiday destination. With the FIFA World Cup being held there in 2022, I think this destination will become more and more popular as the world sees what it has to offer. #visitqatar Please contact me for further information on 028 9099 2780 or catherine.fetherston@travelcounsellors.com

Short Ski Trip in St Anton

19 March 2019

For many years I have been really looking to skiing in the Alberg ski region, it has always been a top seller for experienced skiers and one that I was keen to explore myself. I travelled with friends from Belfast City via Heathrow to Zurich and then we took the train to St. Anton. It took 2 hours and was a very comfortable and relaxing way to travel. (The closest airport to the resort is Innsbruck Airport and the transfer time by road is approx. 75 mins). This Austrian village in the Tyrolean Alps is known as a gateway to the Arlberg ski region and is often called the “cradle of alpine skiing” for its role in inventing the sport. We stayed on a B&B basis in the Hotel Kristall in the heart of the pedestrianised centre, the hotels offer a restaurant and bar, popular among the locals and guests alike! The rooms were comfy and spacious, each morning we enjoyed a delicious breakfast buffet with extremely friendly service from this family-run hotel. It is approximately a 5-minute walk from the train station and to the Galzigbahn Cable Car, as guests of the Hotel Kristall we could store our skis here overnight free of charge which was a great perk! We had 4 days of skiing with mixed weather, fabulous snow and lots of skiing. St. Anton is part of the giant Arlberg ski region (340km), the biggest connected ski area in the country, with links to Lech-Zuers, St. Christoph and Warth. We were impressed with a fast, modern lift system. The resort is best suited for advanced skiers as there are plenty of challenging pistes as well as a huge number of exhilarating steep, ungroomed off-piste itineraries - many of which are located on the wide valluga bowl. After fresh snow it is advised to hire a guide to find the best powder spots as competition is high. The après-ski scene is legendary largely thanks to the Mooserwirt and Krazy Kanguruh bars where dancing on tables in your ski boots is the norm! So, if you enjoy a lively après-ski scene, you will not be disappointed here! The only downside to this resort is that tentative beginners may find the terrain a little limiting as the blue runs here are more challenging than most resorts. Otherwise I have no hesitation in recommending this resort to fellow skiers. If I can help you plan your next ski adventure please give me a call - whether it is a group of friends, family trip, corporate incentive or a romantic break for two - I would be delighted to hear from you.

Chamonix - short ski break - January 2018

20 February 2018

I travelled to Geneva in January with my family for a short ski break in Chamonix. With great snow conditions, it was a perfect place for a few days on the slopes! We stayed at the Hotel Héliopic which is conveniently located at the foot of the scenic Aiguille du Midi cable car and just a short walk from the centre of Chamonix. Chamonix is located at the foot of Mont Blanc. For some of the best views of the highest peak in the Alps, head up to the Aiguille du Midi viewing platform before taking on one of the longest and most challenging runs in the world, the Vallée Blanche. Unlike many other French resorts, it is a large vibrant town with lots of shops selling the latest ski tech as well as a huge selection of restaurants and bars. Chamonix is all about challenging your ski ability to the max and, although the skiing might look limited when you look at a piste map, it’s what’s not on there that counts and getting a guide is a good option to make the most of the terrain. There are five main areas in the Chamonix Valley - Le Brévent, La Flégère, Les Grands Montets, Le Tour and Les Houches. Each of the different ski areas is worth a visit (Les Houches is not included in the local Chamonix lift pass) with resort buses running regularly to ferry skiers between them (resort buses are free with a valid lift pass subject to the ski pass area restrictions). With its stunning scenery, buzzing atmosphere and short transfer time from Geneva, Chamonix is a fantastic ski holiday destination. Please contact me on 028 9099 2780 to help your next ski trip.

Mauritius with Club Med

24 June 2014

Mauritius is a dream destination and I was very lucky to be selected to visit the island on a 'working' holiday with Club Med. I was part of a group of 12 agents and we spent two nights at each of the Club Med resorts on the island, La Pointe aux Canonniers and La Plantation d’Albion. We flew from Heathrow to Mauritius with Air Mauritius. It was a 12 hour flight with two meals and in-flight entertainment. Once we arrived, procedures were very fast and efficient and we were whisked away in a lovely air conditioned minibus to the north island to our first resort: La Pointe aux Canonniers. The transfer time was approximately 1 hour and 15 minutes and along the journey I was surprised at how green Mauritius is. The vegetation is very diverse and it seems that almost everything grows there, from palms to pine forests! We were welcomed at La Pointe aux Canonniers with a refreshing flannel and tropical cocktail and very quickly experienced the excellent service and friendliness from the Club Med staff. The resort has a contemporary, cosmopolitan feel to it with open-plan architecture. There are approximately 280 rooms located around the tropical garden alongside a white sandy beach. Accommodation ranges from deluxe to club and suite rooms. Food is extremely good and not overly spicy, a truly international blend of flavours. There is plenty of fresh fish. Vegetarians are also well catered for with fresh fruit, beans, seeds, spices and vegetables in abundance. The influences are mostly French with the local Creole language being very close to French and the majority speak English with a French accent. The interesting ethnic mix gives Mauritius a unique character and you will see Hindu temples within yards of Catholic churches and modern shopping malls. We took taxis to Grand Baie which is much nicer than we were led to believe with a lovely beach. At one end of the resort was a modern complex of designer shops and factory outlets and a couple of beachside cafes. There are a lot of water sports and excursions from Grand Baie. At La Pointe aux Canonniers there is constant activity, from tennis to scuba diving, sailing and archery, water skiing and wakeboarding, kayaking, Pilates and beach volleyball to name just a few! They have a wellness centre with five individual treatment rooms including one special Thai room and childcare ranging from children aged 4 months to 17 years! Every guest is catered for! We participated in all the activities and loved the dining and entertainment/themed evenings organised with great passion by the resort staff. We then travelled early on day three to the La Plantation d'Albion which is located on the west coast of the island (the airport transfer to this resort takes approximately 60 minutes.) The resort is a very natural, wooded setting with two white sand beaches protected by a coral reef. One is approximately 300 yards from the centre of the resort and is accessible via a little footbridge over the Belle Eau River. The second beach, immediately accessible from the resort, also has fine, white coral sand, the first few yards of access to the water are sand and rocks. Both beaches are equipped with deck chairs and parasols. There are just over 260 rooms and suites at this resort all with either terrace or balcony looking out over the ocean or gardens. Again there are lots of activities going on here from water sports, land sports and golf to beach volleyball. I was spoilt for choice! One of the main attractions here is the flying trapeze Academy with circus activities (included in the holiday package)! There is also golf, sailing, tennis and archery as well as beach volleyball, water polo, mini football, a cardio and weights room, kayaking and snorkelling. There is a Cinq Mondes Spa at this resort with 12 individual treatments rooms and a Zen Area (adults only, with a beautiful infinity pool looking out to the ocean). This gave the resort a great sense of calmness and tranquillity as well as a sense of purpose for the overall ambience of the hotels. There is so much on offer for a holiday to the Indian Ocean and Mauritius: from golf and spa resorts to kids clubs and special occasions like honeymoons, anniversaries and of course the complete wedding package tailored made to each and every special couple. One of the main appealing factors is the lack of jet lag with a time difference of + 2 hours in summer and + 3 hours in winter. Club Med offers everything from specialist children’s clubs from babies to teens; over 65 sports to try with expert tuition, gourmet cuisine, and international welcome from outstanding staff and classic rooms to private villas – what’s not to love? Mauritius is not cheap, but definitely one of my top ten destinations and I hope that one day I will have the opportunity to return to this beautiful island. If you would like more information on Mauritius and/or Club Med please don't hesitate to contact me.

Dazzling Dubai !

01 April 2012

In March I was delighted to be invited by the Government of Dubai Department of Tourism and Commerce Marketing on a trip to Dubai. We flew from Heathrow and were extremely fortunate to be upgraded to business class! On arrival we were met and assisted on arrival by Arabian Adventures and transferred to our hotel. Throughout our visit we were transported by this company and I would highly recommend their services and excursions. We spent 2 nights at the Atlantis on The Palm Hotel; a fantastic location and a great spot if you like a busy, buzzing property. It features a great choice of restaurants, has its own aquarium and a waterpark next door called Aqua Venture, which is complimentary to all guests staying at the hotel. The Atlantis also has Dolphin Bay were you can arrange to swim with dolphins in a small group. On our first evening we went to visit the Westin Mina Seyahi Beach Resort. It is located on the beach with great views across to the Palm. The bedrooms are spacious with beautifully appointed bathrooms, heavenly beds and mounds of pillows! The facilities were first class - various bars and restaurants, outdoor swimming pools, boutiques, business centre. The next day we went to the Madinat Jumeirah Group of hotels for a site inspection - this hotel was a real treat! Within this resort there are 2 grand boutique hotels and courtyard summer houses; traditional Abras; 44 world class restaurants and bars; free internet access in all rooms and suites; traditional souk; Talise Spa and wellness services ; 2 km of pristine, private beach; complimentary Wild Wadi Waterpark access; conference and banqueting centre; The Quay health club and The First Group Theatre! Then we were off to the Jumeirah Beach Hotel - premier lifestyle destination on Jumeirah Beach. The hotel offers 598 rooms and suites all of which feature fabulous views of the ocean through floor-to-ceiling windows. It is an excellent family beach resort again giving complimentary access to the neighbouring Wild Wadi Water Park. That evening we were hosted for dinner at the One and Only Royal Mirage after a hotel inspection which was again superb. The resort is split into three hotels on the same stretch of beach: The Arabian Court (which is really well suited to families), the Residence & Spa (adults only) and the Palace Hotel – you can dine in any of the hotel’s restaurants. The next day we checked out of the Atlantis and moved to the Grand Hyatt Dubai located in the Bur Dubai district; another fabulous 5 star hotel with vast facilities to cater for everyone – business, leisure and great for families. After a site inspection we enjoyed lunch by the pools . We were really fortunate to experience the following excursions and I would highly recommend all of them. We had a city tour - which took us to the old town, we went to the gold and spice souks and we also experienced an Abra on the Creek. We went up the tallest tower in the world the stunning Burj Khalifa which was the highlight of my trip, travelling up to the 124th floor on the fastest elevator in the world! On ground level is the new downtown area that features the Dubai Mall (currently the largest shopping mall in the world) lots of shops, hotels and restaurants plus the superb fountain show. 4 x 4 jeep safari – we were collected and dropped back to our hotel in the air conditioned jeeps. This tour involves driving over sand dunes, a falconry show, drinks and a traditional dinner, belly dancing, henna tattoo and camel rides! On our last day we went up the Burj Khalifa, went through Dubai Mall to Dubai Aquarium & Underwater Zoo and then after lunch we went to Ski Dubai! We had lunch at the Pullman Hotel Mall of the Emirates and then a beautiful a la carte meal at The Address, Downtown & The Palace-The Old Town & then we saw the Dubai Fountains before we started our journey home again – what a way to end our trip ! With five-star leisure facilities, guaranteed sunshine, beautiful beaches and Arabian hospitality, Dubai offers you a unique holiday adventure and only 7 hours flying time from the UK. Dubai is an all-year-round destination and offers something for everyone!

Pueblo Mediterraneo - Porto Cristo Novo

04 September 2011

My husband and I went to Mallorca for a week, this was my first visit to the island and I was really looking forward to visiting Porto Cristo Novo as this is where my husband went with his family when he was a child. We flew from Belfast to Palma with Jet2 and then I arranged a shuttle transfer to take us to Porto Cristo Novo. I was very impressed with how smoothly this went – very well organised and an added bonus that we were the first to be dropped off at our accommodation. The transfer in the comfortable air conditioned coach took 1 hour. We stayed with family at the Pueblo Mediterraneo which is on the beach of Cala Anguila, steps led down from the apartments to the sandy beach with crystal clear waters. The cove has a dramatic backdrop, sunbeds and shades are available to hire and there is a beach café. Cala Mandia beach is a short walk from here with another excellent beach cafe. The beautiful town of Porto Cristo and its stunning harbour is 2 miles away. During the evening Porto Cristo is a quiet resort, perfect if you want to retreat and get away from it all, but still within easy reach of the more lively Cala Millor which is only a short taxi ride away. However, during the day the resort can become very busy with tour buses due to the close proximity of both the Caves of Drac and Caves of Hams, which between them are possibly the biggest tourist attractions on the island. Manacor, the islands second largest town is 20 minutes drive known for its manufacture of Marjorcia pearls and furniture, good selection of restaurants, shops and bars. We went to the market and enjoyed bartering for sunhats and paella dishes ! If you are looking for somewhere not to far from home, give Majorca a visit you won't regret it. The island is suitable for anyone of any age.

Short ski break to Villars

10 February 2011

I went for a 4 night trip to Villars in Switzerland and enjoyed 3 days of skiing. Upon arrival at Geneva Airport, we headed to the train station, which is just a short walk from arrivals, to catch our Swiss rail transfer to Villars. This is becoming an increasingly popular method of transfer to resort and it’s easy to see why. It must have been one of the most enjoyable and easiest ski transfers I have experienced. Displayed throughout the station, all the timetables give you the correct platform you need to be on and when the next departure is. As it is to be expected, all of the trains run with Swiss efficiently and depart on time. When catching the train to Villars, there are two options. You can either take the train to Aigle and then catch the bus to resort, or take the train a little further to the town of Bex and then change onto another train which runs directly up to Villars. Either way you will arrive into the centre of the resort and will be minutes away from your accommodation. We stayed at the Hotel Le Bristol, which is a fantastic hotel, located only 300m from the resort centre. The rooms are spacious and have the choice of either a village or valley view. As with many Swiss resorts, Villars is a ‘real’ town with residents living there year round and as a result there is a good selection of bars, restaurants and shops. In terms of eating out, I would highly recommend the Rotisserie des Alpes, which is right beside the train station in the centre of the resort, where we had excellent Lake Geneva perch fillets. We also spent an evening at the Restaurant du Col du Bretaye, located at the top of the cog railway, in an area called Bretaye. This is an ideal restaurant for non-skiers who want to go up the mountain and meet skiers for lunch. On the slopes we booked 2 mornings with a private instructor from the Villars Ecole de Ski et Snowboard (ESS). Villars ESS is one of the largest in Switzerland and is made up of over 300 instructors. Their office is located in the same building as the tourist office, opposite the station. If you have lessons booked, you can exchange your vouchers either at the office in resort or at the office in Bretaye – the ski area accessed by the cog railway. There’s an excellent kindergarten in Villars which is located behind the train station. Thanks to the magic carpet in the Jardin des Neiges, the little ones will be tearing up and down the slopes in no time. Villars is an excellent choice for a either a short break ski holiday, thanks to the easy transfer and flexibility of the Hotel Le Bristol or as a family destination, with a wide choice of self catered apartments available and a superb ski school on hand to take care of the children. If you’re interested in a ski break to Villars and have any questions about the resort, please do not hesitate to call me.

Lake Garda

06 October 2010

I went to Lake Garda in September with the tour operator TOPFLIGHT. I travelled in a small group of travel agents and we were all thoroughly enjoyed our visit. We left Belfast City airport on Topflight’s charter flight to Verona. The 48km long lake is in Northern Italy, east of Milan and fairly close to the provincial town of Brescia and city Verona. The lake and its shoreline are divided between the provinces of Verona (to the southeast), Brescia (southwest), and Trento (north). The best time to go is from June to September for the really good weather, when daily highs average 23 – 28C/73 – 82F. Tourists flock to the lake in July and August. But all year, Lake Garda has something for everyone and is an ideal holiday destination. There is something for everyone at Lake Garda. For young families, teenagers, singles, couples, the retired...it’s ideal for anyone. There are so many places to see and tons of different things to do. Whether you’re into sports, family leisure activities, history, shopping, or just chilling out on the beach eating ice cream and watching the sun set...Lake Garda has it all !! Breakfast in Riva ...lunch in Limone ...cocktails in Sirmione...dinner in Desenzano. Lake Garda - thinking about it now brings a smile back to my face !

A bite of the Big Apple !

31 March 2010

I have just come back from a fantastic trip with Continental Airlines to New York. I flew directly from Heathrow to Newark & then we took the train to Penn Station. Accommodation in New York ranges from classy & famous hotels to ones that offer basic bedrooms for crashing after a day & night of high excitement. We stayed at the Affinia 50 on our 1st night, located on the corner of East 50th Street & 3rd Avenue. The hotel was extremely comfortable (6 pillow choice on the menu!), there are spacious suites & guest rooms on the 22 floors & on the 2nd floor of hotel there is a gym, two tv rooms, coffee/tea facilities and papers etc... We checked in & then headed in a cab to the Upper west side of Manhattan. Dinner at Calle Ocho Restaurant on Columbus Avenue which I would highly recommend. The place had a fantastic vibe & everyone was extremely friendly. On next day we had a hosted breakfast & a site tour of the Affinia 50, the hotel is in a great location for sightseeing & I would recommend it to couples or families or business travellers. New York is best experienced at ground level where you can balance museums & sight-seeing, Manhattan is easy to navigate but I would recommend that you purchase a ticket from Citysights NY & do the Downtown Loop tour. We had lunch at South Street Seaport, on a good day there are fabulous views of the city & Brooklyn Bridge! Then it was off to Macy’s department store! In the evening we checked into The Benjamin – a few doors up ! Great night with drinks in the hotel bar & then a limo cab to Little Italy for dinner. Then it was back to the comfort of The Benjamin hotel which is 125 East 50th Street. Hard to choose a pillow from a choice of 12 on their menu! This hotel was more luxurious, offering the facilities of a fine dining restaurant & a bar. On Sunday morning we had a beautiful breakfast in the hotel & then a site tour of the rooms/suites & facilities. We had a day of shopping & sightseeing, in the evening we went to visit the Affinia Manhattan hotel. Its location is a step across from 7th Avenue & on the doorstep to Madison Square Garden, the Empire State Building, 5th Avenue shopping, Broadway and Times Square. The rooms were slightly 'tired' but the hotel is about to go under a huge renovation, the staff were excellent. I would be happy to recommend this to anyone who wants to be smack bang in the centre of the city! After a fabulous meal in the hotel’s restaurant called Niles we went to the top of the Rock. The viewing platform is a few metres lower than the Empire State but the views are even more spectacular. To save queuing, book tickets beforehand ! On Monday morning we went to visit 5* The Surrey Hotel, located in Manhattan's Upper East Side. It is a stunning hotel with beautiful, tasteful decor. Every facility from gym, spa, bar, Michelin star restaurant, in-room dining & private rooftop garden is available here. Central Park is 4 blocks from the hotel. Then we meet up with “On Location Tours” & went on the tour of the “Sex & the City Hotspots”. We followed in the footsteps of Carrie, Samantha, Charlotte, and Miranda, the tour includes more than 40 locations from the show, so if you are a fan eager to learn more, or a tourist looking for a more entertaining way to see Manhattan’s then this is the tour for you! We then travelled out to Newark Airport by private transfer to start our return journey home with Continental Airlines. We were hosted in the business lounge & I was very fortunate to experience the Business first service on the direct Newark to Belfast flight home. We experienced supreme comfort in our sleeper seats & thoroughly enjoyed a delicious 4 course meal. Holidays in New York can overwhelm even the most blasé traveller. From skyscrapers to museums & department stores, New York is the city that does it bigger, louder & faster than any other. I had a great trip & made many great friends. I would encourage everyone to sample a bite of the big apple!

Ski weekend in Megeve, France

17 August 2010

In January 2010 I organised a ski weekend for my parents, sister and brother. We travelled from Belfast with EasyJet to Geneva and spent 4 nights in the French ski resort of Megève. We were all looking forward to getting the skis on and trying a new ski area. When we arrived in Geneva, we were met by a driver from AlpLine and within minutes we were comfortably seated in a private minibus and we were on our way to Megève. The drive from Geneva airport takes about 1 hour and ten minutes. We were dropped to the door of our hotel – wonderful door to door service! I booked us into the Hotel Vieux Moulin hotel. We had a double room for my parents with an interconnecting triple room for us kids ! The hotel has recently renovated and offers a warm and friendly atmosphere. The hotel is only a couple of minutes walk away from the centre of the resort and the 'Chamois' gondola. All the rooms in the hotel have suite facilities and are on a bed and breakfast basis. With Mont Blanc in full view, the medieval town of Megève offers elegance and charm to rival the most prestigious of resorts. Shops, boutiques and cafés line the traffic-free, cobbled streets where “people watching” is a local past time. The 300kms of piste which form the impressive Evasion ski area is comprised of tree lined slopes, open bowls and bump fields. The ski area offers 445km of skiing - in addition to Mégève, the lift pass covers neighbouring St. Gervais, St. Nicholas and Combloux. We first went skiing as a family 25 years ago so we a lot of reminiscing! It was a fabulous week-end and would highly recommend this resort for a ski weekend.

Hotel Bahia Principe Tenerife

06 August 2009

I travelled to Tenerife at the end of April 2009 for a week’s family holiday; our 2 children were 4yrs and 2yrs. We went with another family of 4. We decided to try an all inclusive holiday for the first time as the rate of exchange on the euro was not very strong and as parents we were also keen to have a relaxing break– it was fabulous… no shopping, cooking or cleaning for a week ! We stayed at the 4* Bahia Principe which is located close to the resort of Playa Paraiso. Our transfer took approx 30 minutes which was ideal with both the adults and the kids! On arrival we were greeted by friendly staff and instantly had a holiday feel, there is a lovely air of relaxation around the place. The large complex is very colourful; our daughter thought that we had arrived in Balamory! We were allocated adjacent rooms on the ground floor of the 5th block. This was beside the shallow end of the main pool and a perfect location for us to nip back to the room for more toys, change of clothes/nappies or sun cream! This pool was one of 3 to choose from and was ideal for us as the shallow end was huge; the kids were happy paddling all day! The rooms were very clean, comfortable, and spacious. We had a junior suite per family; each room had a double and single bed and cot which I had requested in advance. The rooms are equipped with air conditioning, ceiling fan, full bathroom, hairdryer, satellite TV, safe (extra cost), mini bar (soft drinks, water and beer) and a terrace. Being all inclusive was great – unlimited snacks 24 hours a day and wonderful to not have to carry money with you! The main restaurant offered buffet meals, our children (like many) can be fussy eaters and the buffet option worked really well. We had the option to book into an a la carte restaurant 3 times in our week. There was a choice of a Spanish, Italian and fish restaurant or an Asian or Mexican restaurant located at the sister complex next door. This was probably our hardest decision each day – where to eat next? Each evening the children came up to dinner with us, they loved the entertainment and after all their activity during the day they were all normally asleep in the prams as we sat in the restaurant for our dinner. All of the restaurant staff were very accommodating to us and our 4 prams! There is not much in the general area outside of the property but if you get the bus or a taxi to Costa Adeje you have everything to hand. A few afternoon’s we went out for a walk with the children along the coast and one morning we took taxis to Costa Adeje to visit the beach and browse the shops. I would not recommend the Bahia Principle to anyone with walking difficulties, lots of hills and steps throughout the complex. It is also not the ideal location for people who are looking for nightlife as the complex is a bit isolated. There was so much going on at the Bahia Principle that we did not to venture very far! This was my second trip to Tenerife; I had been for a week in June 2001 with my husband. We stayed in the resort of Golf del Sur and hired a car so that we could thoroughly explore the island, its beaches and Mount Teide. We went to each resort along the coast to see all that Tenerife had to offer. This was a different holiday with 4 children aged 4 years and under! We spent our days playing in the pool with the children and relaxing in the sunshine. Our 4 year old girls loved the mini club and normally went for a few hours each day. The mini club and activity staff were extremely popular with all the children in the complex. We had a wonderful week and I would highly recommend this hotel to a couple or family group who are looking for a relaxing holiday, while there are activities organised each day you are not forced to participate in anyway. All in all we loved our holiday and came back totally relaxed after a week in the sun. If you would like any information on Tenerife please do not hesitate to call me.

My customer stories

Sent by Joe Fleming

Dealing with Catherine is a pleasure,, I would not consider using any other travel service, nothing is a problem and her attention to detail is great.

Sent by Victoria Graham

Catherine is highly efficient and very helpful indeed

Sent by Jason Johnston

Catherine Fetherston is efficient, timely and professional. It is reassuring to have such an experienced and diligent Travel Counsellor organise one's holiday. I have and continue to recommend her professional support to others.

Sent by Angela Hunter

Catherine was absolutely superb from start to finish. Informative, helpful, going the extra mile and listening to all my requests (prob too many!) but she did it with patience and was a great help. I wouldn’t hesitate to recommend Catherine! She sent all my documents in an App and it was so refreshing to have someone available on WhatsApp for any questions or requests we had! Def better than booking it online yourself and hoping for the best! ?? Thank you Catherine for everything xxx

Sent by Huw Worthington

Very professional and provides the "extra" reassurance you need when booking up a large trip.

Sent by George Wallace Boyle

A wonderful service confidently delivered.

Sent by John & Sandy Keane

A wonderful, knowledgeable, professional and supportive service as always from Catherine…we would strongly recommend her to others making travel arrangements.

Sent by David Boyle

Always an informed effective and courteous service.

Sent by Gemma Seriket

Catherine provides a first class service and I would highly recommend her to anyone.

Sent by Jane Hollway

Catherine was highly proactive, engaged and efficient. Very helpful.

Sent by Lynn Stevenson

10 out 10 - Catherine is a fantastic Travel Counsellor and took all the hassle and stress out of booking our family holiday to Tenerife and really went the extra mile to perfect our booking.

Sent by Clare O'Neill

Catherine has aced it again. Attention to detail, patience and prompt responses and we know our holiday is safe in her hands. Can’t recommend Catherine highly enough. Thanks xx

Sent by David Creighton

A brilliant experience that makes booking a holiday totally painless. Simply tell Catherine what your requirements are and she generates numerous relevant options. I have used her before and I will be using her again. Fantastic customer focused service!

Sent by Sean Hardiman

Great help and understanding of the variability of our travel plans.

Sent by Clare O'Neill

Admire Catherine’s attention to detail, vast knowledge of holiday options and prompt, friendly response. This means we literally start every holiday quest with the words “let’s email Catherine”

Sent by Jeremy Harbinson

10 out of 10 - Catherine was brilliant

Sent by Sylvia Browne

Catherine provided a superb service . Nothing was too much trouble and she made the process of arranging our trip a pleasurable and worry free experience... wonderful for techniphopes like me !!

Sent by Fiona Miskimmin

Catherine is an excellent travel agent knowing exactly what a client wants. Even down to the final detail of filling in luggage labels Catherine is there from start to finish and thinks of all your needs.

Sent by Michele King

Very quick and efficient service

Sent by David McCluskey

Catherine Fetherston was extremely helpful and I would recommend her without any hesitation.

Sent by Joseph Fleming

My experience with Travel Counsellors has always been positive. Catherine knows what we require and never fails to deliver.

Sent by Susan Corry-Thomas

Considering the distance and time difference Catherine was most helpful.

Sent by Richard Doyle

Thanks Catherine. We can’t wait to get on the slopes for our first ski holiday. I have and will continue to recommend you.

Sent by Natasha Fetherston

Another stress free, professional and personable booking with Mrs.F! Fab fab fab as usual.

Sent by Kirstin Glithero

Catherine has been extremely helpful in assisting us with booking our holiday. I would definitely recommend her to others. 10 out of 10.

Sent by David Collins

10 out of 10. Highly recommend. Catherine was fantastic

Sent by Chris Maskery

We have booked our last two holidays with Catherine and both times we have had great holidays. Catherine's experience and her recommendations are superb. The service that she provides is first class. We would have no reservations what so ever in recommending Catherine to anyone who wants a hassle free enjoyable holiday.

Sent by Mags Earnshaw

Catherine did an outstanding job of organising our wonderful family twin city trip to New York and Toronto! From flights to hotels, excursions and sightseeing tickets, Catherine found us the best deals at fantastic prices. Our accommodation was excellent. She also provided us with help and advice right up until we left even though she was on holiday herself. I would highly recommend Catherine’s services for your tailor made trip.

Sent by Edward McNaboe

Catherine organised our 25th Wedding Anniversary cruise. Our first cruise and she got it just right. Great job will seek her assistance again without a doubt.

Sent by Michael Rea

What a fantastic long weekend in Dubrovnik. Catherine recommended an excellent hotel and arranged our airport transfers. The location was perfect. Catherine provides a highly efficient personal service.

Sent by Scott Thompson

We have enjoyed many wonderful European and Southern Hemisphere holidays over the years organised by Catherine and we find her knowledge and advice invaluable. We don’t have the time we would want to spend fully researching the perfect family holiday and, as Catherine has delivered our wishes without exception on each occasion, we completely trust her with our annual family holidays and weekend breaks. We would have no hesitation and indeed would urge anyone planning a holiday or short break to consult with Catherine as I know she will deliver your wishes whilst offering great advice and guidance. I have recommended Catherine to a number of colleagues who now also book all their holidays via her, which I hope is further confirmation of the service Catherine provides.

Sent by Edward McNaboe

Catherine was excellent and did a great job. Will use her again

Sent by Harry Readman

Brilliant service! Catherine was recommended to me and I am thoroughly happy with her service

Sent by Elspeth Cummings

Catherine Fetherston is my ideal help in making travel plans. 10 out of 10

Sent by Georgina Thompson

Catherine went above and beyond to help me get what I needed. Superb customer service, thank you.

Sent by Caroline Robb

Catherine was brilliant and explored lots of options to get us a package that suits the whole family. So efficient and very patient and knew exactly what would work for us.

Sent by Clare O'Neill

Catherine is exceptional at her job. Always delivers, no matter how big or small the travel request. Would really recommend her to anyone.

Sent by Trevor Thomas

Efficient, polite and most helpful.

Sent by Melissa Ham

Catherine provided an excellent service. She listened carefully to my requirements and provided the perfect holiday solution despite my endless changing and altering the itinerary! Thank you.

Sent by Fiona Miskimmin

Catherine Fetherston is excellent at gauging her clients desires when it comes to a holiday and finding the right location and accommodation along with facilities. Catherine thinks of everything before she suggests any options, taking into consideration the variety of travellers going on the same holiday together. Catherine arranges everything and gives such a bespoke personal experience and service. I cannot recommend her highly enough as a Travel Counsellor.

Sent by Sara Thompson

Catherine was excellent in drilling down exactly what I was looking for, and then pinpointing options. She used her network to find the right resorts and we are delighted with her recommendations. The booking service as always is so simple and stress free and Catherine took care of everything! I would highly recommend Catherine to my friends and family.

Sent by Lawrence Earnshaw

Fantastic advice and worked tirelessly at any time of the day to provide the best possible options for our family. Excellent service and definitely recommend to friends and family.

Sent by Joseph Fleming

I have total confidence in the service I receive from Travel Counsellors. The quality of service and the personal touch makes the planning for our holidays so much easier. Catherine leaves nothing to chance, dealing with every aspect of the holiday and providing us with a first class service. Joe Fleming

Sent by Scott Thompson

Catherine is fantastic and takes all the hassle out of booking any travel arrangements. I would recommend her to everyone.

Sent by Elspeth Cummings

Prompt efficient personal service. Thank you Catherine!

Sent by Carol Dixon

Nothing is too much trouble for Catherine!!! She checked out lots of places for us to stay! Thank you Catherine it's much appreciated.

Sent by Sasha McKnight

Catherine provides a first class service and nothing is too much trouble. I would have no hesitation in recommending her to friends and family.

Sent by Sarah Thompson

A truly excellent service provided by Catherine. Would have no hesitation in recommending her to friends and family alike.

Sent by Gillian McElroy

Catherine is very helpful and patient. This is the second holiday we have arranged with Catherine and won't be the last!

Sent by David McSpadden

Great service and very helpful as always

Sent by Nicola Stinson

Second time using Catherine Fetherston and I have already recommended her to friends. Fantastic service!

Sent by Barbara Creed

Catherine is great to deal with - she has a lovely manner and nothing is too much trouble.

Sent by Sandy Keane

Catherine was fantastic helping create our family holiday! very efficient and prompt in replying! Nothing was a problem! Will definitely book again with TC.

Sent by Clare Rainey

Attention to detail and professional advice. Catherine is the go to person for any holiday or trip that our family want to plan. Cannot recommend her highly enough.

Sent by Victoria Milhench

10 out of 10 - took all the stress and indecision out of the process of booking family holiday. Fabulous support

Sent by Yvonne Kennedy

Catherine is very helpful, she puts herself out even when on her own family holiday!

Sent by Jennifer McKissick

This is the fourth holiday that Catherine has seamlessly organised for us. Three skiing holidays and a summer holiday. We are a family of four, Catherine always understands what type of holiday we are looking for, She searches out lots of suitable options, within and around budget and doesn't stop looking until we pick. We are then presented with our 'holiday pack' that takes us to and from our destination, so far, without any hitches. I know, however, should any kind of problem arise, Catherine is available to sort it out. There is not a single detail that is missed. Would not go to anyone else to plan and book a holiday. Excellent all round. Thank you so much again.

Sent by Joseph Fleming

I have found Travel Counsellors to be an excellent provider of quality holidays. I would not consider using any other service. Our local agent, Catherine Fetherston, provides us with service second to none. J Fleming

Sent by Peter Jennings

As always Catherine provided a superb service, with attention to detail and took any stress out of the equation.

Sent by Gillian McElroy

I found Catherine extremely helpful and patient given the amount of times our itinerary changed!

Sent by Ken Sproule

Couldn't have been more helpful and efficient.

Sent by Clare Rainey

Amazing service and attention to detail. Every dream holiday begins with a call to Catherine!

Sent by Edward Carson

Very attentive, as always.

Sent by Raymond McClelland

Very good service and excellent follow up of various questions.

Sent by David Boyle

Magnificent personal service.

Sent by Dharmintra Pasupathy

Extremely professional and very quick to respond and provide solutions.

Sent by David Stafford

Catherine was extremely helpful and responsive to all our queries. She helped us understand all the various options available to us, and we're very happy that she's helped us secure great value for our holiday.

Sent by Stephen Ham

Exceptionally efficient and comprehensive service.

Sent by Trevor Thomas

Prompt and efficient service - takes all the hassle out of planning and travelling. Well done.

Sent by Louise Gamble

Catherine is excellent to work with. Each time we have used her she comes up with everything we need and more. Couldn't recommend highly enough.

Sent by Liesa Dornan

10 out of 10. Simply superb! I have recommended Catherine before and I will do again.

Sent by Chris Rhys

Everything has arrived for our next trip spot on....with aging parents we have obvious difficulties but Catherine's calmness and sensible explanation of how to overcome any problems with the travel side is most re-assuring.

Sent by Romain Romain

Catherine is very professional, patient and nice. A pleasure to book from her

Sent by Jennifer McKissick

This is the second time we have booked a holiday with Catherine. Again, Catherine's service was excellent. Totally organised, completely informative. No job too small. Catherine is the only person we would book a holiday with. So glad to have such a person so easy to book with. The strap line 'with us it's personal' is a truly fitting description.

Sent by Kathy McMullan

Efficient service, very friendly and a pleasure to deal with!

Sent by Karena Brady

We had a lovely holiday thanks to Catherine. Everything was booked, confirmed and all my questions and queries where answered before booking our holiday. I would recommend Ilion Hotel in Elounda Crete. We booked a Bungalow room with a sea view the room was basic but comfortable and clean. The location was good only 20 min's walk into the centre of Elounda.. The pool area with its views over the bay was breath taking, breakfast was lovely and the staff where very helpful. No complaints. Catherine continued to look after us when we where on holiday & sorted our return boarding passes 24 hours before departing for the airport. I would definitely use Catherine again. Many Thanks Catherine

Sent by David Boyle

Catherine has been most helpful, efficient and courteous.

Sent by Fiona Miskimmin

Catherine has amazing insight into exactly what you are looking for, therefore the whole process was very easy and stress free. Catherine is also super efficient and helped us cover every aspect of our holiday from booking the main holiday to car parking at the airport plus a fabulous deal on travel insurance and I have already recommended her to friends & family.

Sent by Marie-Pierre Macfarlane

Catherine provided a professional service. I appreciated her friendliness and great attention to details. We will definitely contact her regarding our next travel needs.

Sent by Patrick Menary

Always use Catherine, first class service!

Sent by Paul Archer

Catherine provides a very professional and friendly service. Other than "flights only" to Europe we use her when we wish to stay in hotels and/or put together a package. We have used her numerous times. 10 out of 10

Sent by Tracey Davis

Catherine was helpful, efficient and despite the time difference between Ireland and Australia, worked around my schedule even if it meant working late in to the night. I will recommend Catherine in future to all friends and family, both in Britain and around the globe. Thanks, Tracey

Sent by Simon Whirter

Excellent service. Catherine removes all the hassle.

Sent by John Morrison

Very supportive and helpful.

Sent by Jennifer McKissick

Wonderful service, so efficient, organised and extremely helpful. Would recommend Catherine to anyone looking for any kind of holiday.

Sent by Jane Jennings

Nothing is too much trouble, and she is always available, even when away on her own holiday.

Sent by Claire Brown

I would highly recommend Catherine who has provided an extremely friendly, efficient and professional service. Can't thank her enough .

Sent by Clare Rainey

Catherine managed to arrange my holiday, even while she herself was on holiday! That's dedication and true customer service!

Sent by Shaun Wilson

As always with Catherine a first class service resulting in a perfect holiday destination to suit our criteria!

Sent by Sara Thompson

Catherine is wonderful to work with and I would have no hesitation in recommending her bespoke and attentive services to friends. We will definitely use Catherine again to book our holidays with.

Sent by Catherine Carton

Excellent service. No query was too trivial. Very prompt response with quotes. Satisfied customer.

Sent by Louise Menary

Fantastic service!

Sent by Karen Marshall

Catherine Fetherston has been a pleasure to deal with, would definitely recommend her.

Sent by Ciaran O'Maolchallann

Excellent service – personal, attentive, reliable with the upmost professionalism The 5 star treatment from a travel agent making the decisions as stress-free as possible!

Sent by Colin Foster

Good understanding advice. Timely attentive service

Sent by David Bell

Very prompt, very patient and very punctual answering emails. All in all very straightforward indeed.

Sent by David Bell

Catherine Fetherston is not your typical travel agent! She is extremely helpful and efficient and nothing ever seems to be a problem in getting your holiday booked :) I can honestly say that dealing with her is a breath of fresh summer air! Thanks again Catherine!

Sent by Paul Archer

A good, efficient and friendly inclusive service which saves me the bother of researching airline, flight and hotel options.

Sent by Huw Worthington

Very efficient and good - we will use Catherine a lot more when I retire!

Sent by Paul Morgan

As usual an excellent and very prompt service from Catherine.

Sent by Ed Cody

Very helpful. Happy to go the extra mile to fulfill holiday wishes.

Sent by Claire Brown

Very efficient and friendly service provided. I would be very happy to recommend Catherine, Travel Counsellors to all friends and family.

Sent by Nessa Fee

Catherine Fetherston is extremely efficient and helpful and just made booking a ski holiday so much easier than me trying to do it on my own.

Sent by John Lillywhite

Always get great and efficient service.

Sent by James Boyle

Excellent service throughout, outstanding in light of last minute changes to travel plans. Will recommend to everyone.

Sent by Joe Fleming

Catherine provides a very friendly and efficient service. Having used these services in the past I know that my holiday requirements will be met. I would have no hesitation in recommending Catherine to my friends and relations.

Sent by John Slowey

Catherine was so helpful and never got put off by my awkwardness. Thanks for your help you were great.

Sent by Alice Pringle

Excellent service as always!

Sent by Clare Rainey

Catherine has an exceptional travel knowledge and her attention to detail is second to none. I would (and have done) recommend her to everyone. My family and I now happily use Catherine as a reliable and friendly one stop shop for all our travel needs. Travel would not be as easy or as fun, without Catherine!

Sent by Gillian Dove

Catherine always exceeds our expectations, and leaves no stone unturned in making sure she meets all our requirements. Thank you Catherine!

Sent by Susan Aiken

We have previously booked holidays with Catherine Fetherston and have been very pleased with her efficiency. The places she recommended have been just right for our purpose. Recently she organised a trip to Prague for myself and two friends at very short notice. I will be travelling from Belfast and my friends from London. She has booked all our flights and other travel arrangements, plus a four star hotel at a very good price. Arrangements were discussed by phone and email and dealt with very quickly in a professional and pleasant manner. As a result I have recommended her to our friends.

Sent by Mel Ham

Excellent service. Quick to respond to questions and went above and beyond to help sort out our requests.

Sent by Frank Dixon

I can honestly say the service offering is of a very high standard!

Sent by Sharon Fetherston

I was finding it very hard to go to visit my son in Cologne, I was told that you had to stop over in London costing time and money. That is when I called my daughter in law Catherine and within a few hours flights and accomodation were booked going stright from Dublin and I didnt have to do a thing. Easy pasy!

Sent by Clare Rainey

Catherine has exceptional travel knowledge and her attention to detail is second to none. I would (and have done) recommend her to everyone. My family and I now happily use Catherine as a reliable and friendly one stop shop for all our travel needs. Travel would not be as easy or as fun, without Catherine!

Sent by Vicki Caddy

We both have very busy lives and jobs which don't leave much free time. We have a large family with various requirements to be met to keep everyone happy. It's not an easy task! Catherine took all the work out of choosing our family holiday and came up with several great options before we picked our holiday. Without her, we would probably still be dithering, searching and disagreeing. Thanks to her knowledge and recommendations we are now looking forward to a fantastic family holiday. You can't put a value on this. Thanks!

Sent by Stephen Dobbs

Great service.

Sent by Robert Peel

Quick and efficient service with attention to our requirements. Knowledgeable about services and alternative venues.

Sent by Claire Hunter

Excellent service...again!

Sent by Natasha Fetherston

Fantastic, personal service as always from Catherine.

Sent by Stephen Dobbs

Great service.

Sent by Alan Lowry

Very efficient service, would definitely recommend to others.

Sent by David Rainey

10/10 brilliant service.

Sent by Jamie Robinson

Catherine was excellent and would thoroughly recommend her to friends and family!

Sent by Jamie Robinson

Catherine was excellent and would thoroughly recommend her to friends and family!

Sent by Karen Dickson

Catherine Fetherston was fantastic in helping us get the package we wanted. She answered emails and phone calls promptly. I was kept up to date with all her searches and given time to decide which one suited us best. Excellent Travel Counsellor.

Sent by Gillian Dove

Catherine was polite, efficient, knowledgable, and an absolute pleasure to deal with. I will not hesitate to return to her next time.

Sent by Rosamund Fetherston

I am delighted with the service that I got from Catherine I was having great trouble getting flights from Ireland to cologne ,it was going to involve changing flights in London with a four hour wait between flights. Catherine was able to get me booked straight from Dublin to Cologne at very little extra cost, and no trouble for me. Great!

Sent by Alyson Hunter

Excellent professional service. We have not been disappointed!

Sent by Marlene Turtle

Catherine pays great attention to detail and provides an efficient and friendly service.

Sent by Alyson Fogarty

Catherine Fetherston has always helped us achieve brilliant holidays without a hitch and to great places. We have never been disappointed by her recommendations. This year, in particular, we had a wedding in Hungary to get to in a country location followed by meeting relatives in Croatia. We could never have arranged all the hotels transfers, flights etc without all Catherine’s help (or certainly without huge time and effort)! It is definitely worth getting such expert advice to ensure your precious holidays go smoothly. Thanks Catherine!

Sent by Louise McHugh

I have recommended Catherine to many people as she is fantastic! We always know we are in safe hands when Catherine is looking after us. Looking forward to making many more future holiday plans with Catherine!

Sent by Katherine Bond

Catherine has been exceedingly helpful and I am sure will continue to be. Her advice has been very much appreciated and we look forward to the recommendation she has made and continuing to work with her until the big day. Thanks Catherine for all thus far.

Sent by Karl Hodgen

10 out of 10. Outstanding customer service! As always!

Sent by Claire McCombe

My remit to Catherine was to find me a holiday for one week in March, short haul, sunny, that would actually feel like a holiday with three kids of 5, 3 and 21 months. And she succeeded. We spent one week in the Princesa Yaizi 5 star hotel, Lanzarote, and it was exactly what we needed. A two bedroom large suite, no kids in our bedroom, kids complex and activities when we wanted, on the beach, walking distance to a town and marina, gorgeous food and warm swimming pools to use all day in between ice lollies. Job done well Catherine, thankyou.

Sent by Trevor Thomas

Catherine is always a pleasure to deal with as she is reliable, prompt at answering all travel questions thrown at her and has a good knowledge of her subject and invariably offers inovative ideas that work.

Sent by Paul Morgan

Helpful, efficient and can organise a trip based on minimum information.

Sent by Carol Dixon

Catherine is so informative about holidays I always appreciate her advice.

Sent by Grant Murray

Well it had been a few years since we travelled abroad and I was not looking forward to dealing with a faceless sales person at a giant holiday "shop". Thanks to Catherine, I didn't have to! We stated what we wanted, Catherine found something that exactly met our wishes, (incidentally, undercutting one of our country's largest travel agents...) and then she made it happen. A perfect 2 weeks of sunshine arranged with no hassle (and no hard sell!). Any future travel will be arranged through Catherine because we felt we were in the safest hands in the business. More than that; you feel under her care even once the transaction is complete. 100% happy and can't wait to holiday again...using Catherine Fetherston, of course! Many thanks from us all.

Sent by Sarah Cole

Catherine has helped us arrange several trips to date, most recently our Honeymoon in December. She is always full of great, honest advice. We gave her our budget and a broad range of destinations and she has sourced a great deal for us which wasn't easy given our expectations. I have no hesitation in recommending Catherine and Travel Counsellors to friends.

Sent by Damian Fogarty

Catherine helped us organise a 3 centre trip over 2 weeks in California. She was suppremely efficient and in contact at the right level of frequency;right level of input. First class.

Sent by Mary Hunter

Catherine was very helpful and I would have no qualms over recommendng her. Thanks Mary

Sent by Joe Fleming

Catherine has provided both myself and my family with exemplary service in planning and arranging our holidays and travel needs. From a personal perspective as a frequent traveller I can say that her professional approach to her work sets the bar for others in her profession. I have nothing but the highest praise for Catherine's efficiency and eye for detail and have no hesitation in recommending her to both friends and colleagues.

Sent by Grant Murray

That time of year when the family want a break. I find it a personal nightmare going to book. Staff in the average high street store have their own agenda and the pressure to sell. Railroading is inevitable, but unacceptable. I thought of Catherine and contacted to query. I was immediately given more information than brochures usually contain. This allowed us to pick the exact holiday we all wanted. We expected to pay a little more for better service; however, we were wrong. Catherine Fetherston actually saved us some money. Bonus! Add to this: personally tailored advice, full and comprehensive information regarding our options and, of course, patience...I do not think we will use anyone else in the future. Many thanks for making life simple!

Sent by Claire Hunter

Catherine has now booked a few holidays for us. What can I say...The service Catherine provides is really excellent. From the moment you call her to say you're thinking of travelling she's on the button providing options. Our latest holiday, skiing in Andorra was great. Catherine sourced a lovely hotel last minute at very reasonable prices compared to brochure prices. The food and service were excellent. We're already looking at family ski holidays for next year, through Catherine, of course!!

Sent by Brian Anderson

Catherine organised our recent trip to Gran Canaria for a birthday celebration. All aspects of the holiday were meticulously organised including the private transfers. The Lopesan Villa del Condo was superb, the entertainment excellent and the food and drink sublime. Well done for giving us such fantastic memories!! Anne and Brian

Sent by Suzy McIlveen

Planning an extensive trip with our young family for summer 2012; Catherine couldn't have been more helpful, both with certain legs of our trip, as well as providing us with competitive travel insurance - nothing was too much trouble and Catherine's insights were most useful, given we were using years of air miles for certain parts. That being said, Catherine was kind enough to advise us on our trip as a whole, which was much appreciated. Will certainly use Catherine again!

Sent by Peter Jennings

Catherine is a delight to work with, she seems to work around the clock replying to emails at any hour of the day or night. Her professionalism is backed up with what has always been a flawless holiday for every time I have booked through her (including my honeymoon). I have recommended Catherine to many family and friends who also now sing high praises of her attentive professionalism.

Sent by Jane Jennings

I had a massive journey to plan to New Zealand with my daughter and two babies under eighteen months. We could not have done it without Catherine. Nothing was too difficult to arrange, even pre booked child car seats on every airport transfer. I was also able to contact Catherine during the journey for advice, which was reassuring when travelling so far with two infants. I will not hesitate to book any future holidays through Catherine, her professionalism and pleasant manner make it a pleasure.

Sent by Mark Hopkins

I wouldn't hesitate to recommned Catherine. She is helpful and professional in every dealing I have had (having booked several trips with her), despite often changing requirements.

Sent by Brian Anderson

Catherine organised our flights, some accommodation and car hire for our honeymoon in California in August and September 2011. She was excellent despite all our changes and (dare I say it!) disagreements on dates, locations and times! A born arbitrator Catherine talked us through the various options and negotiated a fantastic trip. Thank you Ctaherine - we couldn't have done it without you! Love Anne and Brian xx

Sent by Shaun Wilson

A thoroughly professional, stress-free and prompt service resulting in us having a fantastic weekend break with superb accommodation and perfect location. Our only regret was not using Catherine earlier..!! Many thanks once again!

Sent by Katy Best

Catherine's patience and knowledge takes all the stress out of trying to create the perfect itinerary yourself. Planning a holiday should not be hard work and it is not when Catherine does it all for you!

Sent by Robert Wilson

Catherine understands her profession well, is easy to work with and extremely reliable. I would have no hesitation in recommending her to anyone.

Sent by Vicki Caddy

Catherine is a meticulous planner and organiser who uses her extensive knowledge and resources to deliver a tailor-made package for any trip, from a family villa holiday to a last-minute bargain ski break. Her personal attention gives you the confidence that everything is in hand for every part of your holiday, from flights to accommodation and car hire - even down to writing your luggage tags for you - I would recommend her wholeheartedly!

Sent by Andrea Bamber

Catherine is my first point of call for any holiday bookings due to her detailed knowledge of destinations and fresh ideas. We had a fabulous holiday in Spain arranged by Catherine and at every step of the way she exceeded our expectations. I would always recommend using her services.

Sent by Mimi Turtle

Catherine's personable nature makes her a pleasure to work with. She has extensive travel knowledge and contacts (from Safari to Skiing) which will ensure you get the best value and experience when you book a holiday with her.

Sent by Rick McKee

Catherine is BRILLIANT! She has organised a number of bespoke trips for me and my wider family. She really knows her stuff, provides a personal service and nothing is ever any trouble, even if something unexpected happens at an inconvenient time. It's the only way to do travel. I have no hesitation in recommending Catherine to anyone wanting to put together any kind of trip. Just drop her a line, tell her what you're after, and I bet you get sorted and are delighted with the result!

Sent by David Haldane

Catherine replies to my email requests promptly and always comes up with a good range of options for holidays, from short breaks to a summer vacations.

Sent by Alice Pringle

Catherine does all the work involved in planning and organising our family holidays and trips away which gives us complete confidence that every detail had been included. This gives us complete peace of mind so all we have to do is turn up! She is efficiently able to deal with all aspects of the trip and as we both work it takes all the pressure of us. She is available for any queries regarding holidays/trips and I would thoroughly recommend her services.

Sent by John Lillywhite

Catherine has fixed my last two holidays to the USA and a Mediterranean Cruise. Both were very efficiently handled with a personal service and fast effective responses when a problem occurred whilst in the US (not of Catherine's making). I am very happy to recommend her services for personal or business travel arrangements.

Sent by Mike Bamber

Catherine's service really is exceptional. She always ensures every detail of the holiday is covered and also provides great knowledge and advice. We recently asked for information on transfers for a holiday with a small baby and Catherine went to a lot of trouble to provide the bespoke service needed. I would highly recommend using Catherine for any holiday.

Sent by claire cronin

I found Catherine to be very helpful and she was able to price match what we were offered direct from the company. I will definitely be back in touch and use Catherine's services again.

Sent by Michael Creed

Catherine's service, as always, was excellent! She provided a thorough service to a particularly awkward customer - sorry Catherine

Sent by Barbara Creed

Catherine is an absolute godsend when you are busy and trying to get holidays organised. She is especially useful where they are complicated trips or include extra requirements like childcare. She is always accommodating and happy to check all the variables, which takes all the hassle out of getting booked.

Sent by Shirley-Ann Dickey

Catherine has just organised a ski holiday for a group of us to Austria. She was very efficient in dealing with our requests and nothing was too much trouble. We will definitely be using Catherine again when booking further holidays.

Sent by Ben Turtle

Everytime I've asked Catherine to research holidays for us, she has come up with the goods. Her easy manner and quick responses result in getting the holiday we want without any fuss. I would strongly recommend others to try Travel Counsellors through Catherine.

Sent by clare rainey

Catherine has just booked a winter sun holiday for my parents (as she did last year). They were so pleased with the professional yet personal service, I decided to do the same. I have just booked a ski trip and Catherine was fantastic. Her advice and assistance were so real and honest. Easily the most hassle free, personalised holiday I have booked in a long time!! Same again next year please!!

Sent by Alice Pringle

We are really pleased with the service we received from Catherine, she liaised with all the relevant agencies and took the pressure off us, and we can't wait to go on our holiday. We would thoroughly recommend her service as we know we've booked a fab holiday at the best price without any hassle. Thanks again Catherine

Sent by Ann Quinn

A wonderfully tailored prompt and hassle free service I have no hesitation in recommending!

Sent by jo-anne mcveigh

I wanted to arrange a ski trip for my husband's 40th - firstly I never book holidays that is usually down to my husband but I also knew nothing about skiing!! I looked up the internet and Catherine's name appeared - we spoke on the phone and she immediately calmed my fears, a few e-mails and a face to face and it was all sorted!! Samoens here we come - I can't wait now!

Sent by Stuart Irwin

Catherine arranged a ski weekend for a group of us. The whole process was exceptionally smooth, easy and efficient. She was familiar with the resort and was able to obtain personal recommendations regarding the accommodation. The service has been excellent from start to finish and I could not recommend Catherine and her Travel Counsellors' service highly enough. The only way to arrange holidays!

Sent by Louise McCutcheon

A very professional but personal service. Got a weekend to London booked with no fuss and no push, just good honest advice and guidance. Thank you Catherine - look forward to booking my next trip with you. Louise.

Sent by Romaine Curran

Catherine has been a superb travel consultant. Nothing has been too much trouble and she researched endlessly to find the holiday for me which ticked all the right boxes. It was the personal touch which she gave, including immediate responses to emails and attention to every small detail which I have appreciated and look forward to having Catherine arranging my next holiday.

Sent by Scott Thompson

My wife and I attended a wedding in London and needed a place to stay and wanted to catch a West End show. We contacted Catherine to see what she could do and were extremely pleased when she was able to get a deal for nearly 30% less than I could find online. We were very impressed with her professionalism, suggestions, advice and efficiency - we would highly recommend her services.

Sent by Brian Nixon

We have just booked our trip to Hong Kong for November. I was delighted that the full package was arranged for a substantial amount less than I was able to find from ‘shopping around’ & was much less hassle because I had absolutely nothing to do other than agree the very reasonable price. It is because of this no hassle, reasonably priced experience that I am more than happy to recommend Catherine.

Sent by Tim Swann

Thanks for all your work in organising my recent trip to the States. We all had a fantastic time and really appreciate everything you did for us.

Sent by Gilbert and Vivien Paton Paton

Delightful and efficient service. Thanks for making the booking of our holiday so pain-free. Vivien and Gil.

Sent by robin johnston

I have just used Travel Counsellors for the first time to book a holiday abroad to celebrate my wife's birthday. I dealt with Catherine Fetherston whom i found to be extremely helpful in choosing the right destination and accommodation. She was informative and very quick to respond to my queries. I have no doubt her experience was of great assistance in pointing me in the right direction.

Sent by Richard Megran

Catherine has always been ever helpful and efficient.

Sent by Harvey Brunker

I would have no hesitation in recommending Catherine's service to friends and colleagues. The service was prompt, she agreed our requirements and provided appropriate options. Catherine followed up the administration and paperwork effectively with attention to the details. The value was excellent and we are looking forward to our holiday.

Sent by Natasha Geary

I found Catherine to be exceedingly helpful and knowledgeable when it came to all aspects of my holiday. Catherine was efficent when dealing with my queries and realiable when it came to delivering all information regarding my trip. I have recommended her to friends and family and know they have been equally pleased with her service.

Sent by Mark Kennedy

Forget about wasting your time with expedia, travelocity etc. Go straight to Catherine and you will not be disappointed. Fast, friendly and efficent, Catherine has made the process of booking a family holiday a pleasure. 100%, AAA+++, Five Stars.

Sent by Julia Trotter

We had the most amazing honeymoon in Canada and the USA. We gave Catherine our dates and rough details of the fly/drive holiday we wanted to do, and she planned our exact route and all hotels. The choice of hotels was perfect- excatly what we wanted and imagined. She was very helpful with organising and keeping us up to date with our 'honeymiles'.

Sent by George Wilson

Catherine has been available, helpful, understanding and couteous. I have been offered excellent advice and good value. I heartily recommend her services.