Claire Tavender
My expertise
I'm based in
Worthing
Looking for help with your business travel? Find out how I can help here
It’s lovely to meet you
Thank you so much for taking the time to visit my webpage.
Please note: my previous name was Claire Horne.
Travel is my absolute passion. I have been a Travel Counsellor for 23 years and have worked in the travel industry for 30 years, and I can honestly say I still love my job as much as ever.
As a busy working mum of two, I truly understand how important your holidays are. Time away is precious, and my goal is to take the stress out of planning so you can simply relax and look forward to going away. By offering a caring, friendly and professional service, I make sure every detail is taken care of.
I will take the time to really listen to what you want, then research and design a trip that fits you perfectly, whether it is a special family holiday, a relaxing escape for two, a complex itinerary or business travel. Booking the right trip and making sure everything runs smoothly is incredibly important to me. One of the best parts of my job is hearing all about the amazing memories my customers have made when they return home.
Alongside me, I have a small, dedicated team who share the same values and passion for exceptional service. Together, we make sure you are looked after at every stage of your journey: from the first conversation and planning process, through to travel documents, any little tweaks along the way and welcoming you home. There is always someone who knows your booking and genuinely cares about your experience.
From your very first enquiry until you arrive back at your front door, we will be here to look after you. You will also have the reassurance of our 24-hour duty office while you are away, there in case of any unexpected issues. On top of this, everything you book with me is 100% financially protected against supplier failure, either by ATOL or the Travel Counsellors Trust, so you can travel with complete peace of mind.
Whatever your holiday dreams may be, from a chic city break or a relaxing beach escape to a bucket-list adventure or round-the-world cruise, I would be delighted to help. My business is built almost entirely on word-of-mouth recommendations, and our customer survey shows that 100% of my customers would recommend me to their family and friends.
I would love the opportunity to chat through any future travel plans you may have and help turn them into reality. I look forward to hearing from you very soon.
Travel guides
Explore my guides and blogs
OZ and back in 8 days!
I was lucky to be one of six UK Travel Counsellors who flew to Australia and attended the Travel Counsellors annual conference at Hamilton Island. The trip also included time in both Sydney and Singapore. After a long journey from London Heathrow with flight changing in Singapore and Brisbane we arrived at Hamilton Island and transferred by gold buggy to The Reef View Hotel. After unpacking we
30 Nov 2016 3 min read
Swedish Lapland
Wow! What an amazing experience. I have just returned from four nights in Swedish Lapland. Having worked previously in ski resorts I didn’t think I would be blown away as much as I was by the scenery. I can honestly say it was the most beautiful place I have ever been lucky enough to travel too. I travelled with four colleagues out to Luleå via Stockholm with SAS. On arrival in Luleå we were me
24 Nov 2016 4 min read
Spoilt at Sani Resort
As a Travel Counsellor it is always a great privilege to be invited to visit one of the thousands of hotels that we offer to our customers. On this occasion a dozen of us flew out on an early morning flight to Thessaloniki, Greece to stay for a weekend at Sani Resort, Halkidiki so we could experience the resort first hand. Once we arrived at Sani resort, we were welcomed by the friendly hotel s
21 Oct 2013 4 min read
Having a Scream in Orlando!!!!
Having never been to Orlando before, I was very excited to be able to visit. After the flight from Gatwick, and short transfer, we checked into the Lowes Portofino Bay Hotel for our 5 night stay. The hotel is located near The Universal Parks and city walk so is in an ideal location. The first evening of our trip was spent having a delicious authentic Italian meal at the hotel’s “Mama Della” restau
24 Oct 2012 3 min read
Riva Del Garda, Lake Garda
I was lucky enough to accompany a large group that I had arranged to visit Riva Del Garda on Lake Garda. Having previously worked in Austria as a Lakes and mountain rep I expected Lake Garda to be beautiful but it exceeded my expectations. It is one of the most beautiful places I have ever been. The hotel we stayed in was a 15 minute walk from the beautiful town of Riva, which has cobbled stre
13 Jul 2012 2 min read
Day trip to Lapland
In December we decided to do the most amazing day trip we had ever done. We had booked to visit the real Father Christmas in Lapland. Our flight was scheduled to leave Gatwick at 7am, so we had a very early start but for once we didn't mind getting up early. Ashley (my husband), Daniel (our 6 year old son) and Maggie (our 4 year old daughter) headed to the airport accompanied by my sister, who j
11 Jul 2011 3 min read
Culture in Cyprus
I was lucky enough to be invited on a trip to Cyprus with some fellow Travel Counsellors, to learn more about the Island. We spent the first few nights staying at the beautiful 5* Amathus Beach in Limasool. From here we did an excursion to the Troods Mountains were we visited the Omodos village (a traditional Cyprus village) and stopped for some wine tasting. It was great to experience and see the
31 Dec 2010 2 min read
Jamaica
I was lucky enough to visit Jamaica with a group of my fellow Travel Counsellors in October. We met at the airport before our flight with BA to Kingston. On arrival at Kingston we travelled for a further couple of hours to Sandal Dunn’s River resort and Spa where we stayed for 2 nights. During our stay in Ocho Rios we climbed Dunn’s River falls, this was great fun although a bit scary as I am n
16 Nov 2009 2 min read
Fun packed weekend in Dubai
I was lucky enough to have the opportunity for a weekend in Dubai. My trip started off with a flight on the new Airbus A-380 with Emirates. The flight was great and I was really impressed by the A-380, the largest passenger aircraft. The A-380 is a great plane and even in economy there was loads of room as well as great entertainment, I was spoilt for choice about which film to watch! This proved
01 Apr 2009 2 min read
Family holiday to Menorca
It was like a military operation trying to get four adults and six children organised for our family villa holiday with friends to Menorca but worth ever second of the planning & packing as we all had a great time. I could see the look of fear on the other passengers faces as we boarded our flight to Menorca, as four of the children were under the age of five and everyone was dreading us sittin
27 Oct 2008 2 min read
Weekend in New York
Off I set for New York with my sister and parents for their first trip outside of Europe. I couldn't wait for them to experience New York, I was lucky enough to have been 8 years previously. After a good flight, we jumped in a taxi from the airport to take us to our hotel. The trip into Manhattan was fantastic - firstly we experienced the amazing New York skyline and before we knew it we were in t
27 Oct 2008 3 min read
Viva Las Vegas!!!!
This year for my husband’s 40th birthday we deiced to go to Vegas, this is somewhere we have both always wanted to visit. We were travelling in a group of 15 and had booked our trip 8 months before we travelled, so by the time it finally arrived I couldn't’t sleep with excitement the night before! My parents had very kindly offered to look after our children, so off they went to Nanny’s & Granddad
28 Jul 2008 3 min read
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Why use a Travel Counsellor
Let's plan your dream trip together
Tailor-made for you
Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.
Personalised service. Always
When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.
Stress-free travel, and more time for what matters most
I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.
Support when it matters most
If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.
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