Clare Fraser-Jones

My expertise

South Africa
Philippines
Sri Lanka
Europe
Borneo
Canada
Costa Rica
Croatia

I'm based in

St Albans

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

Welcome

I am so pleased you have found me.

My boutique travel agency powered by Travel Counsellors means you get the very best of both worlds: the care, flexibility and personal attention of a small business, combined with the strength, buying power and technology of a trusted global travel company. Every journey I design is crafted around you, your lifestyle and your dreams, with a focus on creating meaningful experiences that you will talk about for years to come.

Travel today is about so much more than simply getting from A to B. It is about connection: to people, to cultures, to nature and to yourself. My role is to really listen to what matters to you, understand how you like to travel and then quietly take care of everything behind the scenes. From our very first conversation to the moment you arrive home, I am there to guide, reassure and inspire, so you can travel with complete confidence.

Because I am part of the Travel Counsellors family, I have access to an extensive network of specialist suppliers, trusted partners and fellow travel experts right around the world. This gives my clients the advantage of competitive pricing, excellent availability and clever technology that keeps everything running smoothly. But you will never feel like just another booking in a system. With me, your holiday is always personal, never off the shelf.

I specialise in travel that feels tailor made: whether that is a sustainably minded safari, a restorative wellness retreat, a cultural city break, or a complex, multi‑stop itinerary designed around your family, your hobbies or a special celebration. Every recommendation is considered through three key lenses: the quality of your experience, the wellbeing of you and your travelling companions, and the wider impact on local communities and the environment.

Sustainability is not a buzzword for me, it is a guiding principle. Wherever possible, I seek out partners who respect their people and their places, who protect wildlife, celebrate local culture and minimise their footprint. I will talk you through options that might reduce your environmental impact or support community-led initiatives, without compromising on comfort, style or enjoyment. Together, we can make more conscious choices that still feel indulgent and rewarding.

Your wellbeing is always at the centre of my planning. For some clients, that means building in time to slow down, breathe and reconnect; for others, it might mean carefully managing accessibility needs, dietary requirements or travelling with children and older relatives. I pay attention to the small details that make a big difference: the right flight times, the perfect room type, a quieter corner of the resort, or a trusted local guide who understands exactly what you want from each day.

Most importantly, you are never on your own. I am your single, dedicated point of contact, here whenever you need me. If a question pops into your head in the evening, if you need to tweak plans, or if something unexpected happens while you are away, you can reach out to me directly and I will be there to help. That peace of mind is at the heart of what I offer.

Planning a trip should feel exciting, not overwhelming. I take the time to explore ideas with you, to suggest possibilities you may not have considered and to refine your plans until they feel exactly right. Then I manage all the arrangements, from flights and hotels to transfers, excursions and those thoughtful little extras that make your journey feel special and uniquely yours.

If you are ready to travel in a way that feels more personal, more considered and more enriching, I would love to help you design your next adventure. Contact me to start a conversation about where you would like to go and how you would like to feel while you are there. Together, we will create a journey that is kind to the planet, good for the soul and unforgettable for you.

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Explore my guides and blogs

What my customers say

I feel without Clare our holiday would not be happening! Clare is a genuinely lovely human, who makes the whole process very easy! I will definitely be recommending her to anyone looking at booking a holiday! Thank You Clare!

J Smith

Shetland

Clare was very god at sourcing good hotels and various attractions which we would have been unaware of otherwise. She was also very patient with my lack of digital knowledge and guided me throughout.

I Laverick

London

Clare gathered an idea of what I was looking for and came back with some really interesting and exciting ideas. She was very efficient in answering queries and we were able to get to booking stage quite quickly. Appreciated her knowledge and efficiency.

A Evans

London

We just wanted to thank you for all your help with our Honeymoon. To say we had the best time would be an understatement, it was magical and we both really appreciate all your help and guidance throughout. We honestly had the most amazing time! Thank you! Jamie & Natalie

J Davies

London

Clare is super helpful and patient with all my questions/scenarios. She’s made booking a trip that was stressing me out, much easier.

D Levitt

London

I have been amazed how quickly and efficiently Clare Fraser-Jones put together an amazing itinerary for a city break for me and my husband to celebrate our anniversary. She included everything we wanted and more whilst keeping our budget in mind . Can’t wait to actually experience what has been organised for us.

B Patmore

Cumbria

Claire was great help in planning my Japan trip. Very organised and makes everything clear with planning your holiday. Would recommend highly. Definitely be asking for Claire to help me out with more holidays for sure! Hassle free!

O Venditto

Newport

I would highly recommend Travel Counsellor Clare Fraser-Jones to anyone seeking exceptional travel planning and support. Her expertise, dedication, and personalized service ensure stress-free and memorable experiences. Clare goes above and beyond to create unforgettable journeys, making her an invaluable resource for friends, family, and colleagues.

A Devalia

London

Clare helped us find flights to visit our son in Australia. She was amazing ! Listened to what we needed and came up with options and really competitive prices.. Really amazing service.

H Naylor

London

Claire was really good in sorting out flights for me, making sure the return flight in 4 months time was flexible. This is the first time I have travelled alone.Thank you Claire

H Jones

Birmingham

Clare is just a nice person nothing is too difficult and very informative of the travel industry.

A Smith

London

Clare was very responsive with our requests from start to finish. She has put together the holiday of a lifetime for us! This is the second time we have used her and are once again thrilled with the service. She takes the stress out of the booking process and puts everything together in one place to ensure easy access to everything. I would highly recommend and will use her again!

Emily Witney

London

I would recommend Clare 100%. During the time that I was looking at various holiday options, Clare was so good in answering my many questions and always coming back with a response. She really went the extra mile and the reassurance she gave me throughout the whole process was invaluable.

E Ward

Surrey

My booking was a small one and yet Clare gave her full care and attention to all my questions and came up with some extremely helpful suggestions. Tip top!

P Wyatt

London

Clare was a pleasure to deal with throughout the plans for my trip. She organised everything, from booking the flights to arranging travel insurance. While I was in Italy, a train strike meant that I had to change my plans at short notice. I contacted Clare and she found the trains, booked the tickets and emailed them to me for use the next day. Knowing that this rapid response was there was very reassuring. Clare also contacted me while I was away to make sure that I was aware of a change in rules regarding travel restrictions. I would thoroughly recommend her to anyone planning to travel.

Philip Attwood

London

Very helpful narrowing down my choices, and still matching my requirements!

Anthea Barrett

London

Thank you for finding us a holiday. It has been great to relax in the sun, the hotel [AK The Palace] was fantastic, good location, lovely food and excellent service. All checked through at Malta and very quick paperwork and security. And Heathrow quick too. From getting off plane to car was 30 mins.

R Baxter

Cambridgeshire

Our TC, Clare Fraser Jones, was very patient with our latest trip to Barbados. After many weeks of messaging and coming back with possibilities of flights, flights with hotel etc we finally found the one we were looking for of which Clare was very quick to price match and book there and then (even on the weekend when she should have been spending the time off). Great communication throughout and re-assuring that if we need anything Clare will be there for us. Many thanks Clare!

C Seward

Switzerland

I highly recommend Clare for taking care of our travel arrangements. My aunt and I have used this service to get us the easiest flight that saved us a long and costly journey to get to the chalet in the French alps after the flight. Instead of trailing through comparison sites, the burden was taken away. Looking for the most suitable flight can be both time consuming and stressful, but using Clare’s service removes that. We are very grateful for the service provided and are looking forward to our journey and holiday. Thank you Clare.

Clare Curtis

Chesterfield, Derbyshire

Just back from our Baltic cruise on the Queen Victoria which proved to be a trip of a lifetime —- thanks Clare— in very great part to your efficiency in taking care of all the unforeseen details and your imaginative suggestions regarding events and excursions we would otherwise be unaware of. Keep up the good work! John and Allison

A Evans

Newport

I took my 2 sons to the Baltics in the summer - 2 nights in 4 capitals (Helsinki, Tallin, Riga, Vilnius). Clare did a brilliant job in organising hotels and travel (ferry, buses) between the cities, allowing us plenty of time in each city, and finding well located budget hotels. I would usually prefer to organise a trip myself, but was a little overwhelmed with attempting such a whistle stop tour. Clare was more than happy to work with me, amending timescales etc. and provided a detailed itinerary of the hotels and timings which helped make the whole trip so easy and enjoyable. Even when one hotel had plumbing problems and couldn't accommodate us, we were redirected straight away to a nearby hotel which was ready for us, and just as quaint. Great service!

E Moffat

Newbury

Clare was the biggest help in planning our honeymoon. If it wasn't for her we still wouldn't have had anything booked! She allowed us to explore a huge variety of options and possibilities, helping us create our perfect honeymoon which we cannot wait for. We now have a honeymoon which ticks all our boxes, which is certainly not something we would have been able to achieve had we planned it ourselves. The whole process was incredibly easy, so efficient and most importantly stress free. All the hard work was done for us! I will definitely be recommending this to any friends planning a holiday!

James Moss

London

Clare was brilliant at organising hotels and car hire for my complicated itinerary.

L Davis

Newbury

Clare was so helpful and patient when booking our family holiday - there are five of us and we all had specific requirements. So excited about our big family holiday to Mexico and cannot thank Clare enough for her help and advice.

J de Wolff

London

Amazingly helpful, and extremely patient and knowledgeable

Phil Evans

Dunstable

Clare took a lot of time and trouble to meet our requirements which were quite specific. She did not make us feel rushed and was able to investigate and come up with solutions to meet our requested modifications to the plan. She was incredibly helpful and her help and interventions saved me a great deal of time and effort which for me is invaluable. Fantastic

Yvonne Bennett

Guildford

Brilliant service. Very helpful and easy to work with! Would recommend Clare to anyone!

Emily Blowfield

London

We truly enjoyed our week long vacation at the Angsana Ihuru Resort. We were celebrating our friend’s anniversary with them and Clare from Travel Counsellors truly picked out a secluded island that was peaceful and quite relaxing. We couldn’t have asked for a better place. The staff were so friendly and went out of their way in service. Clare was able to notify the hotel ahead of time about our friend’s anniversary, and as a result, they were able to provide a special dinner and desert and really neat decorations in our villa the night of their anniversary. The villa we stayed in was quite nicely furnished and the attached outdoor shower and hot tub were great to use and provided a unique atmosphere in the evening. The back entrance to the villa was a private yard with direct beach access. We were able to snorkeling each morning and really enjoy the beach and the tons of marine life around the island. We were able to see turtles, stingrays, reef sharks, tuna, and many other kinds of marine life. The canoes and stand up paddle board was also very fun to use. It was one of the most relaxing vacations we have taken in a very long time. We chose the full board option and the food was great and plentiful. We were even able to take the 5 minute boat ride to the Banyan Tree Resort and eat there for dinner several times. All in all an excellent resort and great service from Clare at Travel Counsellors!

Rhen Morris

EXCELLENT!!! Clare gave me lots of helpful options, suggestions and advice. I would not have been able to select the holiday resort without her great help. In fact, my experience was so good that I've already recommended Clare/TC to some close friends for the same trip.

I Neale

Sngapore

Clare responded very quickly to my initial request and her follow up to additional queries was always very timely. I would highly recommend her to others.

R Morris

Dubai

Clare has helped me on a number of occasions to get my perfect holiday. With limited time and patience to search travel/holiday websites, Clare takes all the pain away, identifying the best all-inclusive deals in the Canary Islands as well as booking flights, transfers and hotels for a trip to Thailand. Clare is the first person I turn to when thinking about a holiday!

Cathie Herbert

St Albans

Clare booked a fabulous trip for my 13 year old daughter and myself to Sorrento. All flights, hotel bookings & private transfers were perfect. I would highly recommend Travel Counsellors especially Clare as she provided an excellent service for my daughter & I. Thanks Clare can’t wait for you to book our next trip

Helen Organ

Weymouth

Clare thank you for all your hard work! I had no problem persuading June once she read your very clear email. In fact she wants to go earlier!

Sheena Wilson

Estbourne

Discover the world with me

Costa Rica for wildlife and wellness

Costa Rica for wildlife and wellness

A premier wellness destination, blending its pura vida (pure life) philosophy with nature-focused experiences

06 Apr 2026

The Ice Hotel

The Ice Hotel

A visit to the ICEHOTEL is on many people's bucket list, lets create great memories that will last a lifetime!

06 Apr 2026

Our Green Leaf hotels

Our Green Leaf hotels

Maximising social and economic benefits in the community, enhancing cultural heritage, reducing impacts on the environment, and planning for the future.

06 Apr 2026

Family fun

Family fun

Mexico is a premier family destination offering a mix of stunning beaches, rich culture, and engaging activities

06 Apr 2026

Greece Mykonos in Style

Greece Mykonos in Style

Visit Mykonos and holiday in style

10 Jun 2021

Devon Surf Holiday

Devon Surf Holiday

Soak up Devon’s wellness vibes. Surf Croyde Bay, swim in the Bristol Channel, hike through lush countryside and finish with restorative yoga.

10 Feb 2021

A holiday will do you the world of good.

A holiday will do you the world of good.

Spend quality time with those you love.

08 Jan 2021

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Start planning with me

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Give me a call

Let’s talk through your ideas, no pressure.

0782 4997875

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Finding your match...

Every unforgettable journey starts with the right person by your side.