Based in Drayton

Dawn Gascoigne

It's Nice To Meet You


My name is Dawn and I live in the village of Drayton in Oxfordshire. I became a personal Travel Counsellor because quite simply I take pride in offering the highest level of personalised customer service to my clients.

I have over 30 years’ experience in the travel industry working in all aspects of a travel which includes, corporate, and leisure, including Weddings and Honeymoons.

I have travelled extensively during those 30 years, and as a result am able to share my knowledge and experience to further enhance your holiday. I am so passionate about what I do and adore looking after my client’s individual needs. I look forward to helping you with yours.

I would be delighted to assist you with your travel plans - whether it’s new ideas on holiday destinations, an overnight hotel at the airport or a round the world cruise. As an independent agent I am able to deal with many different suppliers, and will use them to provide you with the very best travel options. This will save you time and money, and you’ll have the confidence that someone genuinely cares about you.

In addition you can relax in the knowledge that every penny you spend with me is safe thanks to the Travel Counsellors financial trust. If offers the best financial protection in the industry and is free of charge for all our customers.

Thank you for taking the time to visit my page - I look forward to being of assistance to you the next time you book your holiday or have any other travel related enquiry.


Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My customer stories

Sent by Alison Sedgwick

I have already recommended Dawn. Excellent service, help & support.

Sent by Ann McCabe

To prove this statement is true, I am just about to send your details off to a friend :)

Sent by Donna Pass

It would be a 10 plus for me. Excellent friendly service xx

Sent by Diana Selby

Always had wonderful service & will always recommend Dawn and Lindsay to friends and family.

Sent by Claire Layton

Very helpful, knowledgeable and quick to respond to my queries

Sent by Stuart Godman

World class service from somebody is so passionate about ensuring you have a great holiday. So dedicated and focussed on ensuring all boxes are ticked pre, during and post holiday - truly exceptional service. Well done Dawn!!

Sent by Georgie Byford

Dawn was very helpful and friendly throughout the whole booking process. She answered all of our questions within a timely manner. We are so looking forward to our honeymoon

Sent by Wendy Bedborough

Dawn Gascoigne is FABULOUS she is 100% client focused and does everything she can to make sure that her clients have everything they need. Nothing is too much trouble and I know that if anything goes wrong or changes she will do her best to sort it out.

Sent by Hazel Dunlop

Dawn was super helpful and found us a holiday that we would never have thought of ourselves.

Sent by Sarah Robinson

Dawn was absolutely incredible from start to finish and really has made us feel looked after. she explained everything to me in detail and left me with no questions at all. an impeccable service - a credit to your business,

Sent by Claire Rose

Dawn and Lindsay were both amazing and happy to answer questions at any time of the day or night, 7 days a week. I would 100% recommend them.

Sent by Andrew Mitchell

Always helpful nothing seems to much trouble , and open 24/7 .

Sent by Caroline Cavey

Dawn is amazing, we don't know what we'd do without her. She is full of inspiration and knowledge and we would recommend her wholeheartedly.

Sent by Karen Pearson

Super helpful. Nothing is too much trouble and always, always looks after our budget. Dawn knows lexactky the type of holiday we are looking for and will always choose a hotel that suits us perfectly.

Sent by Catherine Van Der Gast

Always brilliant - very honest, reliable and fast. Finds exactly what we need when we need it. So so very good, I will always go to Dawn frist for any of my future holiday / travel needs. An absolute star!!!

Sent by Jacqueline Alder

Wonderful service attention to detail Can't recommend them enough

Sent by Martin Roberts

I think 10 says it all really of the careful and reliable service that we have enjoyed over the years from Dawn

Sent by Frank Gill

Dawn is always there to confirm any plans we may have in mind and to sort out any queries. So far we haven't bee stranded abroad however friends of our had to come home early and she was there for them immediately and got them home on a flight.

Sent by June Wallis

She is the most caring and organised person and nothing is to much trouble. She will take your call at any time of the day and night and bends over backwards to sort things out if your having any problems abroad. She the best.

Sent by Andrew Mitchell

So far very professional and very helpful also great people to deal with. Very pleasant to talk to .not been anywhere yet so looking forward to the trip they have organised.

Sent by Celia Hughes

Wonderful supportive and personal service. We will definitely be back ! So much easier than trying to wade through all the options on your own !!!!

Sent by Alison Sedgwick

Very helpful always willing to help & advise

Sent by Ann McCabe

Absolutely delighted with the service. Friendly, efficient and Dawn has found us exactly what we wanted . Brilliant

Sent by Jessica Walton

You are amazing!! The time, effort, thought and kindness you have given to help us create the perfect honeymoon has been outstanding and you have far surpassed our expectations. We are truly thankful for all your help and cannot wait for our holiday! We will definitely be recommending you to anyone and everyone :)

Sent by Susan Sparks

This was the easiest holiday I've ever booked. No need for improvement

Sent by Heather Nason

We wouldn't use anyone else

Sent by Nickolas Betts

Always there for you, a caring and professional..... Would not go to anyone else for my holiday plans!

Sent by Judith Wright

Dawn is always helpful and prompt and has booked me some wonderful holidays

Sent by Joanne ell

I couldn’t make up my mind what I wanted and the company was very good in helping me

Sent by Julie Cooper

I can't say enough to express how grateful I am to Dawn Gascoigne. This trip is not a holiday but a very difficult one to see my dying father for the last time. Since I've been so unwell over the past year, I couldn't do the longhaul trip in one go and my husband and I experienced a huge amount of stress trying to organise it by ourselves. Dawn took all that stress away in an instance and presented us with the perfect trip by the following morning. It was all booked by that evening, and I'm so, so glad I remembered her after past great experiences some years ago. Thank you, Dawn, for everything

Sent by Jane Tims

Amazing service. Wouldn’t use anyone else

Sent by Stuart Godman

Absolutely first class service from Dawn. An absolute credit to the business and with her support we have 100% faith.

Sent by Carol Mahfoudh

Dawn and Lindsay are always there to help if there is a problem. Both are very efficient and caring

Sent by Sarah Smith

I do recommend Dawn Gascoigne every time some one asks for a good travel counsellor. She is very efficient and professional and always gets great results. Highly recommended

Sent by Lynette Lucas

Lindsay and Dawn were very helpful and found us a brilliant holiday. They were very friendly and personal.

Sent by Philip Vickery

Dawn has always done a wonderful job organising our holidays.

Sent by Susan Davies

Lindsay and Dawn have always been there for us whatever the problem, even when we forgot to take our passports to the airport!!!! Would not use anyone else.

Sent by Elizabeth Tolmie

Always happy with the help and support we get from you, Many thanks

Sent by Barbara Buzzard

Fantastic ambassador for your company. So helpful and can’t speak highly enough of the service received from Dawn.

Sent by Sian Westbury

So efficient and some excellent choices, really helpful and incredibly quick response time.

Sent by Stuart Morton

Thank you so so much for planning our honeymoon. It has been completely stress free and we are so happy with where we have chosen! Thank you for being so lovely and accommodating!

Sent by Jo Ann Herbert

Dawn always gives the most amazing service. Nothing is too much trouble.

Sent by Leah Harvey

Amazing friendly service!

Sent by Gillian Covington

Dawn has arranged our group family holidays for the last 10yrs, to destinations as different as North Wales and Australia. Every one has been a resounding success and I thoroughly recommend her services.

Sent by Alison Umney

As ever Dawn provides an excellent service and support.

Sent by Martin Roberts

Not a lot to improve on a TEN but important to maintain this standard

Sent by Claire Wedderburn

We first met Dawn 7 years ago when she arranged our honeymoon in Australia and New Zealand. She was utterly brilliant. Nothing was too much trouble ( day or night). She arranged literally everything for us. We have used her for every holiday since. We can’t recommend her enough. Thanks Dawn

Sent by Elaine Hudson

Absolutely first class service!

Sent by Catherine Virtue

Amazing service with fantastic attention to detail

Sent by Sarah Smith

I have recommended your fantastic services already to a couple of friends. Dawn has been fantastic in organising our holiday, all our question, queries answered promptly with efficiency. She has given us 100% help with a very warm and personal touch. Nothing was too much trouble. We are ready for our holiday knowing everything will be wonderful, thanks to Dawn Gascoigne.

Sent by Stewart Neal

Great to deal with... found what we were after within a day.. all specifics were met and more... communication was regular and no stone was left unturned... perfect.. will definitely use again!

Sent by Wendy Bedborough

Dawn is exceptional - I would (and have) recommended her very highly to anyone looking to book a holiday - she is simply the BEST!

Sent by Susan Nowell

This is our first experience using travel counsellors and Dawn Gascoigne in particular. We love the holiday she put together for us. Dawn is currently working on a longer holiday for us & we are looking forward to seeing what she comes up with.

Sent by Nickolas Betts

Complete reliance on Dawn to make my holiday as perfect as humanly possible!

Sent by Sarah Smith

I have recommended your fantastic services already to a couple of friends. Dawn has been fantastic in organising our holiday, all our question, queries answered promptly with efficiency. She has given us 100% help with a very warm and personal touch. Nothing was too much trouble. We are ready for our holiday knowing everything will be wonderful, thanks to Dawn Gascoigne

Sent by Heather Bartrum

Dawn has been organising our holidays for nearly 14 years. Her effort into making our experience fantastic is 100%. She listens carefully to our needs and interests and finds the best matches for them. On the very, very rare occasion there has been a problem she has sorted them out quickly and efficiently. I really like the idea of the after holiday follow up so Dawn can use this information to provide the best advice. I trust Dawn I implicitly. Thank you! We have booked already for this year and are starting to think about next years adventures. Working hard full time means you need the very best at holiday time which Dawn without fail provides.

Sent by Sandra Challeway

Very professional, couldn’t ask for more.

Sent by Vanessa Taylor

Dawn is fantastic and is always very helpful, nothing is too much trouble and you feel in safe hands.

Sent by Giuseppa Cannon

We found Dawn very easy to talk to and very helpful. She understood what we were looking for and not pushy at all. She listened and took on board our requirements. We felt very comfortable with her not stressed at all, It was the quickest time ever of booking our hols, and was a very enjoyable experience. She was amazing and totally recommend her. Thank you Dawn

Sent by Lesley Gray

Dawn has been extremely prompt pro-active and efficient in all our dealings with her

Sent by Marie Traynor

I have recommended Dawn on a number of occasions, she's great, nothing is too much trouble.

Sent by Marie Feltham

Dawn Gascoigne has helped me on many occasions to book various trips. I have recommended her to several of my friends who have also had brilliant experiences dealing with Dawn. Amazingly helpful, efficient and friendly she is an asset to your company.

Sent by Carol Jones

A personal approach to finding the holiday to suit the individuall is welcoming. Attention to detail, quick response, and professional approach is to be admired.

Sent by Steven Herbert

We regularly recommend Dawn and Lindsay to friends and family.

Sent by Lynn Stubbs

Amazing service as ever. Completely personalised service that makes sure you get the perfect holiday without all the stress and strain of booking it yourself. Just love the Travel Counsellor service - it’s fantastic!

Sent by Justine Aldridge

Dawn has been absolutely amazing in helping us organise a much needed trip away. She has listened, been so efficient and kind in the way she has helped, guided and recommended, never once putting any pressure on us. Dawn will be our first phone call whenever we need any travel help in the future. Thank you so much Dawn.

Sent by Martin Roberts

We've never been let down with any booking and arrangements for either long or short haul have always been superb.

Sent by Dawn Chambers

Without a doubt an exceptional travel person who has extensive knowledge of what is available to suit your holiday requirement. Dawn has always given us excellent advice on the destination we would like to go.

Sent by Alison Umney

Dawn has endless patience and determination to get the ‘perfect solution’ for her clients.

Sent by Janet Spalding

This is possibly the easiest holiday booking we have every made. We would have no hesitation in recommending Dawn - and she will definitely be the first person we contact for help with future holidays. The guidance she gave in deciding on our holiday and the itinerary she proposed, we would not have been able to find by ourselves and her response time is incredible! A stress free experience and we are so looking forward to our holiday in Japan!

Sent by Michael Thomson

Our recent 23 day trip to Italy was the second time, my wife and I have worked with Dawn and Lindsay on international travel. I have since recommended them to family and friends who are now working with them. Both are fantastic, very customer focused and put your interests above their own. Not only was our trip awesome but the arrangements Dawn and Lindsay made with seven hotels, 10 transfer companies and were flawless. We stayed in superb hotels exactly to our likings, had 13 perfectly coordinated train reservations/trips while in country and enjoyed one of the best holidays of our lives. Dawn and Lindsay did not just book what we wanted, they stayed in touch, followed up and genuinely cared about how our trip was going before, during and after the holiday. We have worked with many travel agents in our lives, and none have come close to the service, care and dedication that Dawn, Lindsay and Travel Counsellors provide. Definitely 5 Star and world class!

Sent by Jeremy Wright

Helpful, responsive, always prepared to go the extra mile

Sent by Barbara Buzzard

Delighted with the way Dawn has arranged our travel plans and she has been so helpful at all times, Nothing too much trouble, thank you.

Sent by Claire Mortimer

Dawn has been absolutely fantastic and has made booking our flights an absolute pleasure. I will recommend her to anyone I know who is planning to travel. Thanks Dawn.

Sent by Ella Barrington

Dawn and Lindsay are simply fabulous! I could not recommend them more highly.

Sent by Ilja Abbattista

I love dealing with Dawn and Lindsay. They make sure everything is sorted right down to the finest detail. At least we can go on holiday and know that all is going to be ok. I have used them for the last 10 years and they never disappoint.

Sent by Trudy Boyle

Dawn and Lindsay are very helpful and seem to work 24/7 and always answer my queries quickly and efficiently.

Sent by Stacy Hudson

Dawn is fantastic, I could not have imagined trusting anyone else with the booking of my Honeymoon. She was personal and approachable from the very beginning, available via phone and email any day I needed her. I had so many questions having never been to Thailand before, and also having never used a Travel counselor either, and she answered them with no hesitation! I felt like I could ask her anything, and trusted her opinions in all my decisions. When booking a special trip, knowing someone is there to make it special and care free makes the whole process so much more enjoyable. I would never hesitate to book with her again, and I know this upcoming trip is going to be one to remember all down to her. Thank you Dawn.

Sent by Jessica Tilling

Dawn was fantastic! From the get go she listened and understood what we were asking of her and was extremely friendly. We didn't have a huge budget but she has found us something that neither of us thought would of been possible. Would definitely use Dawn again.

Sent by Diana Selby

As always, friendly, efficient, fantastic value,

Sent by Anthony Graham

Nothing too much trouble, coupled with honesty

Sent by Rosemary Herbert

It is by far the best service in all my years of holidays abroad.

Sent by Andrew Stott

Dawn was just superb. Nothing was too much trouble. If we ever meet I need to buy her a big glass of wine. Thank you so much.

Sent by Salma Bora

Efficient friendly service.

Sent by Vicki Patrick

Dawn and Lindsay are brilliant! Nothing is ever too much trouble and they have helped us with several holidays. Would certainly recommend them.

Sent by Diana Viggers

Lovely helpful lady who could not do enough for us would definitely use Dawn again .

Sent by Patrick Woodward

You have made booking a holiday an incredibly easy and stress free experience. Thank you so much.

Sent by Elaine Madigan

We know we are in safe hands with Dawn helping to arrange our dream holiday to Maldives.

Sent by Michael Stevens

Dawn always gives us excellent advice and is quick to help with any questions we have so that we have always had a perfect holiday.

Sent by Michael Stevens

Always very quick to answer any questions and to reassure us on any trivial matter.

Sent by Rose Button

Dawn we fantastic. She was so efficient and made our lives so simple! We are very excited for our trip to Italy.

Sent by Joshua Nash

Amazing service and always incredibly helpful. Goes above and beyond and will continue to use for future holidays!

Sent by Jane Mills

110% I would and have recommended my travel Counsellor Dawn Gascoigne -she is the best! Never fails to deliver a fabulous stress free holiday - nothing is too much trouble.

Sent by Audrey Goddard

I can’t praise Dawn highly enough. Without fail she always give us amazing service.

Sent by Lois Prowse

Dawn is totally committed to getting the right holiday for her clients. She is never too busy to answer questions and always responds to emails, calls etc.

Sent by Morwena Westrop

Always provides a friendly, efficient and professional service. Our holidays always meet our needs perfectly.

Sent by Michael Thomson

Dawn and Lindsay are the best. Not only do they respond every time, they respond quickly and not just during business hours. Many times, Dawn would email me late at night or when she was out of the office or during the weekend and holidays. They are always there for you.

Sent by Christopher Stamp

Always helpful in finding the right holiday for us. That’s way we have always gone to Dawn for over 10 years and will continue to do so.

Sent by Lesley Grant

Fabulous service, we are really looking forward to our holiday, thank you.

Sent by Michael Wedderburn

If the chart went up to 11 I would score that. Dawn is superb at her job. She is always without fail, cheerful, personable, helpful and efficient. She is a great pleasure to deal with and has enhanced our holiday experience. That is why we use her and her skills time and time again. A business is only as good as its people. You have the best!

Sent by Charlotte Watkins

I will only go to Dawn from now on for my holidays, cannot recommend her highly enough!

Sent by Vicki Patrick

Dawn provided us with fantastic service and a wonderful holiday - we couldn't be more pleased.

Sent by Elizabeth Burger

Dawn has always gone the extra mile when looking after my travel needs. Moreover she doesn't limit her help and expertise to the period before travel, she actively monitors one's journey and checks passengers into their flights each step of the journey, which is so helpful when one doesn't always have access to the Internet. I am quite sure this is the reason I haven't had the dreaded experience of arriving at the airport to be told the flight is full. She is brilliant.

Sent by Heather Nason

Dawn listens to what you want. Has useful suggestions if you are not sure and is very focuses. We would not use anyone else.

Sent by Carol Taylor

Can’t fault the service, excellent!

Sent by Cheryl Tustain

There is nothing that is too much trouble for Dawn, she will go above and beyond.

Sent by Wendy Bedborough

Dawn is truly amazing with her customer service. Nothing is too much trouble and attention to detail is second to none! I have and will continue to recommend her to as many people as I can.

Sent by Rochelle Hodds

Excellent, finds out answers quickly - feels like she really cares. Been dealing with her and Lindsay for several years - would highly recommend

Sent by Nicholas Saul

Very helpful and no problems sorting out the holiday.

Sent by Rebecca Moyce

So patient, knowledgeable and helpful and every question is answered super quick!! Really happy to recommend

Sent by Nan Gill

Dawn goes out of her way to ensure that she finds just what the customer wants. Always full of enthusiasm and so willing to answer any questions you may have.

Sent by Philippa Caldwell

Fab service as usual! Thank you!

Sent by Richard Cook

Dawn and Lindsay are just brilliant, always going above and beyond.

Sent by Kim Smith - Bingham

Cheerful and efficient!

Sent by Vanessa Evans

Dawn is amazing - nothing is too much trouble and her knowledge and advice are second to none.

Sent by Nickolas Betts

Dawn is a first class travel consultant, nothing is to much trouble day or night, totally reliable and a true professional!!

Sent by Joanne Beck

Both Dawn and Lindsay are very friendly, lovely ladies and are quick to answer any queries we have, (however daft they may be!). We put our trust in them having not booked a foreign holiday before & would recommend them 100% to anyone. An absolute asset to your company

Sent by Alan Rickard

Dawn listened to our requirements and was very efficient and friendly in the way she handled our enquiry. Wouldn't hesitate recommending.

Sent by Claire Pritchett

Outstanding customer service as ever!

Sent by Helen Loggin

Excellent service, as ever!

Sent by Lynn Stubbs

Amazing personalised service that way exceeded my expectations. Took the pain out of the endless hours I usually spend trying to find the right holiday. Nothing was too much trouble and I would highly recommend this fantastic service. Thanks Dawn.

Sent by Andrew Little

Dawn was quite brilliant at organising our holiday which was not without complications. ALL sorted out with no fuss.

Sent by Carol Jones

Personal, and quick response. More importantly, LISTENED to our requirements, and gave us options, pointing out the pros and cons of my wish list! Fantastic service. THANK YOU

Sent by Alison Umney

Dawn is so efficient and provided us with all the information we needed to make our decision regarding our next holiday. She is always patient and prepared to find answers to questions for us. Fantastic service!

Sent by Jayne Flynn

Dawn got back to me every time urgently and her feedback and findings were really helpful! I appreciated Dawn's help with sorting out my holiday!

Sent by Malcolm Patrick

Dawn was brilliant! She was enthusiastic, helpful and very efficient. One of my daughters has already used her to book her honeymoon and we will definitely recommend her to our friends. Great service.

Sent by Peter Barwell

Very likely I tell all my pals the only way to go abroad is if arranged by Dawn.

Sent by Leigh Barmby

Excellent! No hassle, no worries, complete package to suit your pocket and dreams!

Sent by Nicola Patrick

Dawn was absolutely amazing and I can't wait to go on our gorgeous looking honeymoon!! I've already told lots of people how fab she was!

Sent by Michael Wedderburn

Dawn is a delight. She is efficient, meticulous and above all quite simply a lovely person. We adore her. You should be very proud to have someone of her calibre working for you.

Sent by Jane Mills

Dawn is fantastic ... nothing is in the too hard pile!! We booked a holiday to the Seychelles which Dawn organised beautifully down to the last detail. While we were there we thought a stop off in Dubai would be the perfect end to our holiday ...One email to Dawn 24 hours later flights changed, hotel booked, transfers sorted. What more can I say...she is the best!!!!!!!!

Sent by Vivien Pratt

Amazing service & great deals as always, thanks so much

Sent by Joyce Portlock

Great knowledge and experience, full of tips and ideas, but always upfront and honest regarding all aspects of your booking.

Sent by Norma Stewart

Have done so many times already and will continue to! Dawn and Lindsay are amazing!!

Sent by Valerie Evans

Excellent service

Sent by Katherine Grimston

Dawn went out of her way to ensure we had the best itinerary

Sent by Beverley Coleman

The most amazing personal treatment ...very quick to respond ...will help with everything where they can...a big thumbs up. Thank you Dawn & Lindsay.

Sent by Jennifer Cartwright

Very helpful and prompt at replying

Sent by Christopher Ashmole

Very professional service and very friendly nothing too much trouble

Sent by Lois Prowse

Dawn is extremely efficient and approachable. I am sure that we will be using her services again, and I would not hesitate to recommend her to friends and family.

Sent by Suzanne Merrell

Always excellent service from Dawn.

Sent by Michael Noad

Dawn always goes that extra mile and exceeds all expectations

Sent by Annette Hocking

We had an amazing holiday, New Zealand was everything we hoped for and more. We would like to thank you for all your help and support. We had a few hiccups with a medical emergency on the outbound flight and not forgetting the earthquake, of course! It was so reassuring to know you were just at the end of the phone or email. Thank you so much. We would gladly recommend Travel Counsellors to anyone wishing to plan a bespoke holiday.

Sent by Claire Pritchett

Dawn is professional, accurate and a delightful personality.

Sent by Caren Copley

She was fabulous, dealing with my many questions and also being patient when I had long delays between my responses. Will use her again!

Sent by Jamie White

Dawn was fantastic. This is our first time in using her services following a recommendation, and it won't be the last. Thank you for helping us and keeping it simple.

Sent by Chris Stamp

Dawn is very helpful as we have used her for meny holidays over about 10 years .

Sent by Caroline Abbott

Dawn has been fantastic, so helpful and friendly.

Sent by Peter Barwell

I have to say that the help and care over booking our holiday was fit for royalty. Indeed if I knew the Royals better I would ask them to deal with Dawn. Unfortunately these days I don't meet them very often as in the past. The service was second to none down to the last detail particularly as my wife needs assistance, it gets organised automatically and that is first class. Thank you for having such a perfect person looking after us.

Sent by Philip Rickard

Wouldn't book my holiday with anyone else. would recommend her to everyone.

Sent by John Maneill

Always very fast and friendly in delivering the right solution for my travel requirements, Dawn and Lindsay just get it right every time! Thank you!

Sent by Marta Tope

Dawn is fantastic to deal with. She knew exactly what we were looking for and offered us great choice, She was quick on answering on our emails. We definitely will ask her for help organising our next holidays.

Sent by Audrey Martin-Goddard

Dawn's service is always second to none. We were happy to pass on her details to a group of people we spent time with on our trip.

Sent by Diana Selby

Fantastic personal service as always.

Sent by Tracy Gater

Dawn was so helpful, patient, I would have no hesitation in recommending her or using your services again

Sent by Yvonne MacAnara

Dawn was attentive to our requirements, resourceful in finding just what we needed for our family holiday. Worked to our budget, presented herself professionally, communicated clearly and in detail (no hidden extras). We found sourcing our holiday via Dawn, who has the expertise and knowledge really set our minds at ease. We would most definitely use her services again and confidently recommend her to friends and family.

Sent by Tracy Shepherd-Regan

Excellent service, prompt, dealt with our individual requirements, planning a fantastic trip of a lifetime (though I'd happily recommend for any travel arrangements). Was able to get us the advertised price in the press too - very happy customer.

Sent by Ella Barrington

So efficient & helpful.

Sent by Elaine Hudson

Dawn is an amazing lady and gives a first class service. I am really impressed and will most definitely be using her again and recommending her to all my family and friends.

Sent by Susan Juniper

Dawn could not have done a more perfect job for us and the level of customer service was first class. After trawling the internet for days 'reasonable' flights we paid three times for flights to SA through a comparison site only to discover these flights were full and should not have been available on-line. Refunds came back within 2-3 days but at over £2K a time - the resulting cash flow problem and blocking of my bank card was a complete hassle from beginning to end. One call to Dawn and she confirmed the flight we were after was full whilst I was on the phone and managed to find suitable alternative flights within a few minuets. Incredible and professional service all round. Dawn came highly recommended by a work colleague and I understand why - we will definitely use her services again.

Sent by Judith Wright

Always excellent service.

Sent by Tina Baker

Amazing holiday xx Best yet!!! Thank you Dawn xx

Sent by Deborah Cotterill

I have been really impressed in the friendliness, the prompt , effective and efficient quality of service and also the kindness of the travel counsellor that helped me (Dawn). I had never used an agent for the UK and The service really helped us and gave us such a lot of choice, bearing in mind we were trying to book 3 days before going at peak season and the day before our sons wedding so we were barely available to do our part of the booking. Dawn was really understanding and patient.... Well done, fantastic holiday also, just beautiful.

Sent by Jane Gough

We have enjoyed working with Dawn and Lindsay, all our requests and questions have been handled courteously, professionally and very efficiently. Would have no hesitation recommending their services elsewhere and will definitely be using them again ourselves in the future.

Sent by Heidi Lambourne

Extremely helpful and quick responses. And feel more confident to travel on my own knowing Dawn is at the end of the phone.

Sent by Dorne Parker

Dawn gives you confidence and 100% reassurance that your holiday will be the best you've ever had , thank you for your great service on the many holidays I've booked through you .

Sent by Peter Hocking

I would have no hesitation recommending Travel Counsellors to anyone wishing to arrange a bespoke holiday, Our counsellor, Dawn Gascoigne, was so helpful and knowledgeable that the whole process was entirely painless.. It was almost as though she was reading our minds, as the itinerary was exactly what we wanted at an affordable price within our anticipated budget. This is the first time we have used Travel Counsellors, but it will not be the last.

Sent by Alison Umney

Dawn always does a brilliant job and pays attention to the finer details and particular requests. She is efficient and reliable and I have had no hesitation in recommending her to many of my friends. Alison umney

Sent by Jayne Flynn

Excellent service - thank you for your prompt, efficient help and advice. Brilliant, will definitely be recommending.

Sent by Gillian Covington

Excellent, personal, thoughtful and prompt service. We have used Dawn to book our family holidays for several years now and it has always been a brilliant success.

Sent by Sandra Redman

I would confidently recommend Dawn to friends and family

Sent by Philippa Caldwell

Dawn made the process SO easy - I wouldn't hesitate to refer her and use her again

Sent by Annette May

A really lovely lady to email (Dawn). So helpful not pushy and we got there in the end. Can't wait to sort our next holiday. Thank you so much.

Sent by Diana Selby

Dawn always goes the extra mile to arrange my travel, giving a really great personal service. I always feel she's looking after just me (I know that's far from the case!).

Sent by Stephen Love

Very helpful ,super service , many thanks to Dawn and her team

Sent by Elizabeth Worthington

As always Dawn was immediately responsive to my request - always flexible and proactive. I have no hesitation in recommending her services to friends and family who wish to travel.

Sent by Susan Loggin

I just know you are an amazing brill, well organized, professional, trustworthy friend and confident. Thank you

Sent by Susan Meyers

Friendly, efficient and fast.

Sent by Jessica Lamb

A wonderful help and we can't wait!

Sent by Louise Hands

Dawn is my first call when booking any holiday. She listens then delivers! Dawn always gets the best deal she can. Brilliant communicator and keeps me advised every step of the way. Dawn is well travelled and can offer help and advice on location and value for money. I'm so grateful she is there! Thank you Dawn

Sent by George Hill

Dawn once again has provided an excellent service

Sent by Anna Madden

My own scale would say 100.

Sent by Anthony Locke

A great service, prompt reaction to questions and never too much trouble.

Sent by Heather Bartrum

Congratulations on your anniversary! The best holiday organiser you can possibly get. A true superstar! Your ears must burn when we are away singing your praises! Much love Steve and Heather xxx

Sent by Jane Mills

Dawn always goes the extra mile giving 110% service. Nothing is ever too much trouble! Always confident that everything is covered, if ever there were a problem Dawn would be on the telephone sorting it! She's a pleasure to do business with.

Sent by Diana Neal

Very prompt and helpful service could not have asked for better, all our queries were met and we feel confident we are going to have a great holiday - many thanks Dawn. We would use Dawn again without hesitation and would certainly recommend her.

Sent by Jill Elliot

As always very beneficent, helpful and friendly. i dont think we would ever go on holiday without Dawns help. Jill and Sarah

Sent by Heather Bartrum

Dawn has arranged our holidays for the past 9 years. She is totally professional and committed to her job and delights in making it the very best experience that we can have. Dawn pays attention to the minutest detail, in order to make our holiday wonderful - researching places, booking transfers, finding the best accommodation. Dawn has got to know our taste and endeavours to do her best to find what suits us. I have no hesitation in recommending Dawn she is a treasure to your company. As well as the service Dawn provides to arrange your holiday she always follows it up on return home taking on board feedback which she can then use to help others. We wod not think of anyone else organising our holidays!!!

Sent by Audrey Goddard-Martin

We would not consider using any one else. Dawn gives an exceptional service.

Sent by Jo Ann Herbert

Dawn gave fantastic service, from my first enquiry regarding a holiday through to my booking being completed. Absolutely brilliant, can't recommend Dawn and Lindsay highly enough.

Sent by Kaye Round

Dawn is great and was really helpful at helping me get things sorted

Sent by Wendy Vears

Dawn is always professional and goes the extra mile to ensure we have the best holiday ever. We have referred other clients to her and they have been equally as impressed.

Sent by Caroline Woodward

Dawn is always so patient and understanding.

Sent by Ian Garley

Would highly recommend Dawn, nothing is a problem to her (we changed our minds several times) and she kept on coming back until she found the holiday that ticked all our boxes. The service you get from her is outstanding. We have used Dawn several times and will continue to do so as she really does give you that personal touch.

Sent by Debbie James

I always do recommend Dawn

Sent by Andrew Segal

Friendly, helpful, interested, concerned service. Couldn't ask for better.

Sent by Gareth Hocking

We were very pleased with the experience of booking our honeymoon. We just hope the holiday is as wonderful as it sounds!

Sent by Peter Barwell

Actually, 10 isn't high enough. I rate her as 15 even on the scale of 1 to ten. One could not have anyone nicer or more helpful to fix one's holiday. She knows what we want and need, we hardly have to ask her anything as all the answers are there before we ask. Please send her our congratulations, and I hope that you will make her your BEST Counsellor for the year. If not, why not?!

Sent by Rosamond Hawke

Would not dream of booking with anyone else - fantastic friendly service, nothing is too much trouble and always there when needed.

Sent by Ashley Brind

Dawn made the whole experience of booking a holiday an enjoyable one, I was made to feel that my holiday was the only one being dealt with and nothing was ever to much trouble. A wonderful experience conversing with Dawn and would recomend her to anyone hoping for a hassle free booking. Thanks Dawn .

Sent by Ann Marie Prue

Dawn is amazing. She will go out of her way to help find the right holiday for you at amazing prices! Will not hesitate to recommend her.

Sent by Ronald Ashbolt

A very professional organisation and lady. Dawn is fantastic and very reliable.

Sent by Steven Herbert

This is the fifth time we've used TC and we wouldn't go anywhere else. We have recommended the service to friends and know of at least one person that has booked a holiday as a direct result.

Sent by Jane Mills

I would score even more if I could -perfect

Sent by Alison Umney

Dawn always takes great care to make sure our holidays are exactly what we want. She is always able to provide expert guidance and information. And we know she is always there if needed wherever we are!

Sent by Claire Wedderburn

This is the second holiday that we have booked through Dawn. The first time, she did such an amazing job for us, taking all the stress out of the organising and she continued to assist us throughout the trip. So we knew she would do a great job this time too. She hasn't disappointed us. Always thorough, always enthusiastic and always friendly. We have to be honest, we wouldn't go with anyone else now. Thanks Dawn x

Sent by Norma Elliott

I have recommended you and Lindsay to lots of my friends and family. It's just so easy thanks for all your help. Norma Xx

Sent by Nan Gill

We find Dawn is the perfect person to organise our holidays,, always fulfilling our requirements and finding the very best in accommodation for us. She always answers any questions we may have as soon as she can - we would have recommend her to anyone.

Sent by George Hill

Great service so far and very friendly!

Sent by Nicola Andrews

I would highly recommend Dawn to family and friends, she is so efficient and always on the end of the phone if you need her.

Sent by Diane Cheney

We thought Dawn was excellent and got back to us very quickly with any questions we asked.

Sent by Rosamond Hawke

Dawn is brilliant and would never even consider booking our holidays through anyone else. She is always there when you need her. She deserves a medal for her commitment to her clients

Sent by Sali Brown

You have been fantastic. Thank you Sali

Sent by Michael Horwood-Smith

As usual, Dawn Gascoigne provided a fully supported advice and recommendation service, maintaining contact at all stages and followed by a personal Thank You card. The personal service aspect is particularly encouraging, reassuring and inspires confidence that all has been taken care of for a successful holiday. Thank you Dawn!

Sent by David Goodman

Good and prompt service.

Sent by Lynda Fisher

Dawn is a pleasure to work with - amazing before booking and after confirmation. Second to none - deserves a payrise.

Sent by Susan Wakeford

Excellent and prompt service always, great advisors would highly recommend.

Sent by Naomi Jones

Dawn is truly amazing, she takes all the worry and stress away from booking a family holiday. Dawn worked relentlessly to find the perfect holiday that met all our needs this year. It was a challenge this time with a 5 year old and elderly in-laws, but yet again she did it. Nothing is ever too much trouble, she takes her time and worked towards our budget. I don't ever feel rushed or pushed into a decision and I know I take my time! Dawn's wealth of knowledge about the hotels, resorts, flight times, transfers is second to none and I really value this. Dawn is available every hour of the day, I don't know how she does it! Year after year, we always end up with a superb holiday. Thank you Dawn for yet another great experience.

Sent by Donna Parkin

Always very pleased with the help and brilliant service thank you.

Sent by Karen Thomas

Hastle free, competitive pricing, friendly service and every step of process of booking was well communicated.

Sent by Vanessa Taylor

This is a very special holiday and we wouldn't have entrusted anyone else to book it for us. Dawn and Lindsay are the best!

Sent by Michael Noad

Dawn and Lindsay are always there for us and nothing is too much trouble. They have great ideas and excellent recommendations and will always go that extra mile.

Sent by Margaret Nicolson

I have been very impressed with the efficiency and service level offered and provided by Dawn Gascoigne, Travel Counsellor. Dawn was recommended to me by a colleague and I am pleased I acted upon her recommendation

Sent by Judy Anders

I have recommended you already! Thank you for the great advice and speedy service.

Sent by John Holton

Just the best service I've experienced anywhere

Sent by Vanessa Taylor

This is a very special holiday and we wouldn't have entrusted anyone else to book it for us. Dawn and Lindsay are the best!

Sent by Charles Etheridge

We have known Dawn for many years now and she is always our first port of call when we are planning a trip. Her knowledge and honest advice are invaluable. We have recommended her to many of our friends - who I know have had the same excellent service.

Sent by Julie Cooper

Delighted with Dawn’s service and will use regularly from now on. Efficient, helpful and excellent communication skills.

Sent by Alison Umney

Dawn provides an excellent service. I really don't believe we could ever find a more efficient, reliable caring and resourceful Travel Counsellor. We have booked many holidays through her and she always takes the time to ensure the holiday meets our needs fully. She has a wealth of knowledge and we trust her judgement as we know it is based on genuine care and concern that we have a wonderful holiday. She will always endeavour to find the answers to questions if she doesn't have the answer to hand. I have personally recommended her to all of my closest friends and some colleagues who in turn have praised her and thanked us for the introduction. I will continue to recommend her as she is brilliant! Her help and support can always be relied on as we discovered when we were stranded in India due to the 'Ash Cloud' a few years ago. She was in touch every day helping to guide us when we needed help to get home. No questions 10/10 in every respect.

Sent by Deborah James

As always Dawn has created a wonderful holiday for us. She takes all the stress out of choosing the perfect place to stay at the right price. I have recommended her before and certainly will do again.

Sent by Nickolas Betts

As usual Dawn was totally efficient and a pleasure to do business with; a true professional.

Sent by Katie Jakeman

Dawn has been simply fabulous; very accommodating to all our enquiries, responding swiftly and offering expert advice to help us along. Dawn has put together our perfect honeymoon.

Sent by Edward Samm

Dawn has given us an exceptional service. She always responds swiftly to any queries, whatever time of the day. The customer service that she has given is the best I have ever come across. Dawn is an asset to the Travel Counsellor brand.

Sent by Peter Barwell

As Dawn is such a caring lovely lady, I try to recommend her every day and often succeed in doing so. She is exceedingly understanding of the needs of her clients and prospective clients.

Sent by Tracey Lovell

Dawn (and Lindsey) were very highly recommended to me by friends and after such fantastic service I can fully understand why. Dawn has made booking a special 25th wedding anniversary trip to Rome at the end of August for my husband and I so special by being so helpful and efficient with constant and professional communication and updates, suggesions and recommedations. We would not hesitate to use both Dawn (and Lindsey) again. On a personal level I am recovering from surgery and to have Dawn take on the task of booking this trip on our behalf has been so helpful as I was mindful we needed to book something sooner than later but health wise the recovery process impacted on this therefore I very much appreciated the superb customer sercice and my husband and I are so very much looking forward to the trip.

Sent by Yvette Lamidey

I asked Dawn to find me a holiday that would be a mix of sun and culture with good food, sea view and a place where I'd be comfortable as a single traveller. She made a number of recommendations and in a few days the break was booked. However, on the day of travel a large section of the M1 was closed and I arrived too late to board the flight. She was a complete star and liaised with the airport, the hotel and the travel company for me. She then found me another flight for the following day and booked that for me. Although I then had to travel from Birmingham to Gatwick, I lost less than 24 hours of my holiday. Although it was a stressful situation, her attitude and support made sure that it wasn't a disaster. And she kept in contact with me on a regular basis until she knew I'd arrived at the hotel in Rhodes and then again to ensure all was OK for my journey home. A complete star.

Sent by Helen Loggin

I have just returned from a fabulous holiday in Luxor. Our Travel Counsellor, Dawn Gascoigne, came up trumps once again by recommending and booking us a wonderful hotel – the Steigenberger Nile Palace. The staff are all friendly and helpful, especially the pool attendants and the tennis coach who happily made up a four on three occasions on the new rooftop court. We had a room with a Nile view which was spacious and spotlessly clean. We were on a half board basis and thought the food was excellent, particularly the New Year’s Eve spread which had to be seen to be believed! There are also three other good restaurants within the hotel, two which offer half boarders discounts. I liked the hotel layout which encompassed a lovely courtyard area and the pool which overlooked the Nile. The view of the sunset each evening was spectacular especially from when sailing on a felucca, with a delightful waiter serving us canapés and cocktails! Dawn never lets us down with our holiday arrangements – I have no hesitation in recommending her to anyone, whatever their requirements or budget.

Sent by Vicky Boulton

Dear Dawn, I entrusted Dawn to book a last minute holiday for myself and my husband to Greece. Her attention to detail, understanding, friendliness and enthusiasm ensured that we had lots of choices, all of which met with our initial holiday brief. Having made our final selection, the efficiency that is Dawn and the travel Counsellors machine took over and we had our holiday paperwork in record time, together with a thank you card for our business. No question who we will be using for our holidays from now onwards! Dawn is simply brilliant and her expertise and knowledge of all things travel is quite frankly amazing." Service Category: Organising holiday Year first hired: 2011 Top Qualities: Great Results, Expert, High Integrity

Sent by Helen Loggin

I booked with a dubious on-line travel company.Shortly before holiday date, they phoned cancelling flight. Apparently not their problem! Dawn was fantastic, she took all the stress away by finding me 4 new flights, rebooking the rooms at the resort. Such a relief! I can't praise her highly enough

Sent by Caroline Woodford

Looking forward to our fabulous holiday that Dawn has booked for us with the lovely Lindsay's help

Sent by Helen Loggin

I have just spent an excellent two weeks on tour in China - booked and sorted by Dawn. Great service, no hassle - Dawn made the whole process easy and fun

Sent by Kara Spinks

Hi Dawn, just wanted to say a BIG thankyou to yourself and Lindsay for planning my Brussels trip including Beer tour this weekend with such short notice! you were both so so helpful and i cant wait to tell you all about it! thanks again ladies! love Kara

Sent by Nigel Baker

If you're thinking of booking a holiday, I can't recommend Dawn highly enough.After getting to know and trust Dawn I asked her to book our trip for us and not only did she do this within hours, she also managed to do it cheaper than we could ourselves.Her attention to detail and service is amazing.

Sent by John Dennis

Ask Dawn first before you book direct. First she can save you time secondly she can save you money! Dawn quoted us for flights. She beat the internet price and then really pulled out the stops when we messed up on ticket maiden/married name. (PS don't try this at home) Thanks for a great job Dawn

Sent by Vicky Boulton

This summer Dawn booked a last-minute holiday for me. Her attention to detail & enthusiasm, coupled with her extensive travel knowledge & expertise gave me lots of relevant options. After making a choice, the efficiency that is Dawn took over, & everything was booked & sorted in record time. Fab job

Sent by Vicky Boulton

I entrusted Dawn to book a last minute holiday for myself and my husband to Greece. Her attention to detail, understanding, friendliness and enthusiasm ensured that we had lots of choices, all of which met with our initial holiday brief. Having made our final selection, the efficiency that is Dawn and the Travel Counsellors machine took over and we had our holiday paperwork in record time, together with a thank you card for our business. No question who we will be using for our holidays from now onwards! Dawn is simply brilliant and her expertise and knowledge of all things travel is quite frankly amazing. Service Category: Organising holiday Year first hired: 2011 Top Qualities: Great Results, Expert, High Integrity