The service provided by Emma is first class. Both speedy and efficient but more importantly Emma understands my personal requirements and preferences. She makes my business travel significantly easier and less stressful.

Such a pleasure to deal with and most efficient. Feel very safe in her hands….

Every time I have asked Emma to do something for me she has exceeded my expectations

Emma has been absolutely invaluable to us, she has made booking a holiday abroad completely stress free. I have already recommended her to a couple of people. Thank you so much

First class service. Emma listens to your requirements and responds and advises quickly! Travel counsellors do everything for you, leaving you to enjoy your holiday ! I wouldn’t travel any other way !

Just speed and efficiency. Competitive pricing with no hassle. I also think Emma listens and remembers likes and dislikes which is really important to us

I have never had such a fantastic experience when booking a holiday, so efficient, thorough and helpful, with such attention to detail. Thank you Emma Savage

I've booked several holidays with Emma over a number of years and have never been disappointed in any of the products offered. I'll ask for a region/resort invariably all-inclusive. Emma will provide me with a range of options within my specified budget and i'll make my choice and pay for it. Simple and always excellent. I've never had cause for complaint or been disappointed in any way. Thank you.

Friendly, mega helpful, all round brill!

Emma was recommended to be by a friend and immediately I felt I was listened to and my requests were met. Emma helped design my honeymoon from knowledge, recommendations and advice. This was much appreciated and took away stress for me. The personal touch of friendliness, posted card etc was just lovely. I cannot wait to experience our honeymoon and provide further feedback.

I've already mentioned Emma to a few people who I think might be interested. I'd definitely use Emma again. She made the whole process painless and offered convenient options and was incredibly helpful, going above and beyond. Her advice, suggestions and communication were excellent and she even helped plan the trip in such a way that my medical condition was taken into account. I truly appreciate all her help and support and wouldn't hesitate to recommend Emma.

Fantastic service.. easy and straight forward with a great personal touch, I have recommended to all my collegues and friends already and will continue to use Emma myself

Emma took the hassle out of booking a holiday and found us a great deal at short notice. We have recommended her expert service to family and friends. A great service tailored to meet our needs, fantastic! Thank you Emma!

I have booked a few holidays with Emma Savage now. It leaves me with complete peace of mind and she always finds me fantastic locations at great prices. Her customer service is amazing from cards to phone calls on the way to the airport - it’s fabulous. Thank you Emma xx

Emma was amazing. She took all of the worry away and made planning and booking our holiday a lovely relaxing experience

Emma was extremely helpful and no amount of emails and questions was too much trouble. I feel completely at ease travelling to Thailand in September knowing she has planned everything to the last detail. Thanks Emma.

Emma has transformed my attitude towards holidays. Since having kids, I don't have as much enthusiasm for trawling through websites, remaining on hold for hours at a time. Whether I already know where I want to go, or I am looking for suggestions, her service is impeccable and she doesn't seem to mind my disorganised series of picky questions! She seems to be ALWAYS available too! She has helped us a few times already & my friends now ask for her help too. I know we'll be back to ask for her help in making more wonderful memories that will last a lifetime. Thanks to twitter & finding Emma via Travel Counsellors I have started looking forward to holidays again rather than seeing them as a mission to organise. Thank You The Marshes

Emma was lovely to deal with. She was extremely knowledgeable and made the process of booking a complex holiday painless and easy. Thank you.

Emma Savage has been an absolute dream in helping us choose our holiday last year in Mauritius and just of late for our honeymoon booking. I would certainly recommend her to anyone wanting the holiday of a lifetime! Emma is so enthusiastic and efficient and we have had some lovely chats! Thank you Emma!

Nothing is too much trouble for Emma. She offers honest advice and finds the most amazing deals you'd never find yourself. She makes everything so easy and the holiday start early as the booking is so stress free.

Emma is a pleasure to work with - I trust her to find the best deal for us and she always gets back to you when she says she will. I’m confident she dots the I's and crosses the t's which is really important to me when booking travel. Thanks again Emma!

To be honest I booked this vacation because of you and the way you conduct your Tweets etc. I've worked with many travel agents over the years and some of them haven’t a clue about service or customer care. I know it will be a great holiday.

I have already recommended Emma to a work colleague who is trying to arrange her honeymoon as well as other friends. I cannot recommend Emma highly enough for her professional yet friendly service. Her commitment to finding out what we want from the holiday is something which really makes a difference and her prompt responses to any and all queries is certainly appreciated.

You have really done us both proud Emma. Your service is and has been first class and second to none. From our first conversation, you have given an extremely high standard of customer service - which I have never experienced before and will certainly use your service again. Emma thank you so very much from us both. You have made our first trip to New York truly unforgettable

We initially asked for a quote from both Trailfinders and Emma for a holiday to South East Asia. Both sent competitive quotes, but Emma was the one to point out that it was monsoon season in our chosen destination at the time we wished to visit. A complete change of plan and it was only Emma we turned to this time. She came back very, very quickly with a great deal and we booked immediately! We have already recommended Emma to friends.

Dealing with Emma Savage is a pleasure, and has made booking our holiday more relaxing and simple than ever before, at a price that was difficult to beat. Emma was very quick to respond to our needs and made requested adjustments to our booking with no fuss. The attention to detail is superb and I have already recommended Emma to friends. Shall definitely be booking with her again. Thanks Emma!

Emma loves her work and knows just about everything about travel! Excellent help!

I would give a score of ten to Emma. I found Emma excellent and very helpful, going the extra mile. So friendly, I will recommend to all and will definitely use Emma again.

Emma provided a level of customer service that is seldom experienced these days. As a result of Emma's help I was able to book a holiday without any of the stress of having to sort everything out. Excellent !

Have booked a few trips with Emma and each time the level of service has been nothing short of outstanding. I am constantly praising to anybody who will listen how great she is, I never bother researching any trips now I just call Emma with what I would like and she sorts everything, in short I would never consider booking a holiday through anybody else.

Emma is incredibly helpful and seems to always be available. If she says she's going to ring or send an email then she does it... a real breath of fresh air! Thanks :-)

I would not hesitate to recommend Emma as she is always very helpful and willing to answer any questions asked of her. She is always polite and seems to genuinely care that the customer books the best holiday they could wish for

Emma has worked around me, which has in turn made it easy for me to book my holiday with no stress about having to call the agent between a certain time. Emma is professional, efficient, nice mannered, and above all, does what she said she will do- there is nothing worse than an agent saying they will call or email, and then they dont - i am more than satisfied with Emma's service.

Emma is was a total delight to deal with, we were total pains very last minute but her planning and detail was exceptional, we will only deal with Emma in the future and she is quite simply the only way i will book holidays in the future. Simon Martin

Very efficient and very easy to deal with, got us a very good deal, much better than the one I saw on line, so very pleased with her advice and help.

Hi Emma Yes, your service certainly did make me smile! You came up with a fantastic itinerary for our proposed holiday to Chile, taking into account lots of the different places on our wish list. Lots of care and attention to detail and you're clearly someone who loves travel yourself. Now just need to save up the pennies! Best wishes Helen & Chris

I was absolutely bowled over by Emma's professionalism, attention to detail and promptness when I booked my trip to Canada. I know where I'll be going for future travel requirements - back to Emma Savage at Travel Counsellors!