Fiona Dalzell

I'm based in

Craigavon

It's Nice To Meet You

Hi, thanks for looking at my page! I'm Fiona, a Travel Counsellor based in Maghaberry and I'm so happy you've taken the time to look at my page.

I've been working in customer experience for 18 years and have a passion for ensuring every customer gets the highest level of service every time!

I absolutely love travel and have travelled extensively all over the globe including Cuba, Hong Kong, Iceland, Kenya, Thailand and Zanzibar to name just a few! My absolute favourite to date has to be Kenya - what an experience that was!

Being a Travel Counsellor allows me to combine my love for travel and customer experience into my day job and have access to some fabulous partners and suppliers all over the world! This also means you can save hours of planning and organising as you'll let me do all that for you - more time for you and your family!

Enough about me though what I really want to know is all about you! I truly believe that every holiday is and should be unique for you to help create those memories that will last a lifetime! I feel very privileged to be able to be part of those memories. I can help with anything you need from city breaks and Christmas markets to Ski holidays, family holidays, honeymoons and everything in between.

Working from home allows me to be truly flexible and work the hours that suit you including evenings and weekends. Please feel free to contact me by phone, email or Facebook and let me plan your next dream trip!

I can't wait to speak to you!

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What my customers say

Fiona set us up a great holiday and personal service is fantastic. Would definitely recommend to friends and family

Suzanne Davies

Newtownards

Fiona was great, easy to work with and made the whole booking an easy process.

Jill Edwards

Banbridge

I have found the help and support provided a massive help, as this is definitely not a normal trip for us, so the expertise and prompt reply to my many emails has been greatly appreciated.

Gaynor Docherty

Omagh

Fiona really understood the feel of holiday I was looking for and was great at matching things that were suitable for both myself and my husband and my 3 year old daughter

Gemma Stirling

Belfast

Fiona was really helpful and provided us with a great deal, ensuring there was flexibility

Zara Buckley

Moira

Fiona took all the pressure away from booking our trip and was able to get everything sorted without any issues.

Michael Clarke

Belfast

Wonderful service from Fiona, will definitely use again and have already passed details on to family.

Francis Downey

Belfast

Fiona was a consummate professional in dealing with our agenda/location/direction of travel changes as the holiday plan evolved. Nothing was a problem. There was a solution to every issue. Fiona is most knowledgeable and friendly.

Paul Bell

Ballymena

Fiona is a professional, reliable travel counsellor. After 1 phone call she had our whole holiday organised and made it all so easy. I would definitely recommend her to others

Debbie Moore

Moira

Fiona was very prompt with her response, extremely pleasant to deal with and nothing was to much bother

Alison Hiles

Comber

Great one to one customer care

Michael Dougan

Lisburn

So helpful and nothing was too much trouble very impressed.

Caroline Hiles

Comber

Fiona went over and above to help us make our booking hassle free.

Andrea Crossan

Belfast

Fiona has been fantastic since day 1. Thank you for everything

Sam Halford

Manchester

Fiona is fantastic. Highly recommend her for people looking a holiday that is tailored to their tastes.

Ciara Kinkead

Lisburn

Lovely friendly and knowledgeable service provided by Fiona. Have already recommended her to a friend.

Laura McCormick

Belfast

Personable, relatable, patient. Everything you need. Compared to the MOST stressful period with another travel agent this was just quick and easy. A dream.

Alistair Hugh

Glasgow

Fiona was very attentive. She went out of her way to ensure we got booking our holiday the way we wanted it, paying attention to every small detail/tweak that we wanted to make. As well as this, Fiona got us an extremely good deal and great value for money. Her response time through Facebook was extremely quick, great customer service. Would highly recommend booking through Fiona to anyone! Great service and great price!

Aaron Dalzell

Maghaberry

Fiona has been very helpful and professional throughout the booking process.

Alison Moore

Dromore

Fiona delivered a first class service from our initial contact with her right through to our arrival home. She was always at hand to contact anytime. Fiona delivered all our documents to our house, checked us in online and even filled in our luggage tags. Would highly recommend Fiona’s services as a Travel Counsellor to anyone who wants a holiday organised hassle free.

Karen King

Banbridge

Fiona was amazing helping me sort and book next year's family holiday. Always quick to reply and provide information and to respond to questions or requests that I had. Will definitely be utilising Fiona in the future and would recommend her to anyone.

Tiffany Skinner

Scunthorpe

Very helpful in organising our trip to New York.. always on the ball and keeps you up to date. Would definitely recommend to anyone!!

Neil King

Banbridge

Thank you so much Fiona for all your help my son Jay and his girlfriend were so disappointed after losing their booking for their dream holiday to Florida next year with Thomas Cook but delighted with all your help and looking forward to the new improved holiday to Florida booked with you ? best personal service ever. Thank you x

Angela Docherty

Glasgow

Fiona..... Excellent service thank you

Georgia Lockhart

Manchester

Fantastic experience from start to finish. A quick call with Fiona and she took care of everything! Awesome experience and very helpful!

Paula Cave

Leeds

Additional offers

More destinations to enjoy

Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Start planning with me

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Let’s talk through your ideas, no pressure.

02890 080 123

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Finding your match...

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