Gemma Cochrane

Looking for the best Travel Counsellor? Gemma Cochrane is genuinely the most attentive, reliable and productive travel counselllor we have worked with. She always receives our enquiries with enthusiasm and professionalism and delivers measured options that nail our needs and expectations. Our recent trip to Rome was perfect. Gemma wasn't at all phased by the last minute request and the fact that we knew she was available throughout the trip if we needed her was super reassuring. A wonderful break, managed by Gemma taking the stress away from making the arrangements was just what we needed. We have no hesitation in recommending her calm and knowledgeable service to you!

We are now on the third booking with Gemma Cochrane. Everytime she finds the best deals and places to go. Gemma is very efficient and answers questions outside of regular working hours along with keeping in touch before and after the holidays.

Friendly and excellent service I want to say a massive thank you to Gemma Cochrane for booking and organising mine and my daughters holiday to Gran Canaria we had a fantastic time and we didn't need to anything Gemma sorted out the whole holiday including airport assistance for my daughter as she has special needs. I highly recommend booking with Gemma and I will be booking with her again soon for some more adventures.

Just back from a weekend cruise on Ambassador. This was our first experience with them. Our Travel Counsellor, Gemma Cochrane, organised everything for us and answered all my questions quickly and thoroughly. It was so great to have someone to do all the research for us. We will definitely be recommending Gemma to friends and would not hesitate to use her again, hopefully, in the very near future. Many thanks Gemma.

Gemma Cochrane Was very thorough and helpful in every part of our booking . Always answered straight away even if out of office . Excellent service.

I want to say a massive thank you to Gemma Cochrane for booking and organising mine and my daughters holiday to Gran Canaria we had a fantastic time and we didn't need to anything Gemma sorted out the whole holiday including airport assistance for my daughter as she has special needs. I highly recommend booking with Gemma and I will be booking with her again soon for some more adventures.

Cannot recommend Gemma Cochrane highly enough. We have used Gemma for a number of booking, just having returned from our first trip on the MSC Splendida Yacht Club grade. I strongly recommend Gemma she takes all the stress of arranging a holiday away and is extremely efficient at what she does. The biggest bonus is any time you need to contact about your trip you deal with Gemma not a call center. An example, we had a slight issue whilst away. It was perfect knowing that I could get through to Gemma. The problem was resolved perfectly by Gemma and did not impact our holiday in any way. Now looking forward to our next trip. We will use Gemma Cochrane at Travel Counsellors for our trips in future.

Booked a holiday to Fuerteventura with Gemma Cochrane she was very good sorted everything for us and kept us up to date I would definitely recommend her. We will be booking with her again.

We have just returned from a wonderful weekend of celebrating a special birthday. We joined Ambassador Ambition Cruise ship for a 70’s themed weekend of fun. Our weekend was organised by our Travel Consultant, Gemma Cochrane. Gemma was excellent in organising us. So professional. All communication was friendly, clear and timely. All steps to booking the cruise, making payments & confirming details was very easy throughout due to Gemma’s communication & the very easy to follow/use App. I can’t recommend Travel Counsellors highly enough. We’ll definitely be using Gemma’s skills again.

Gemma (Cochrane) was so helpful. The trip she organised for my husband’s 70th birthday celebrations was fantastic. Even with the number of changes we had to make she took it all in her stride and with a smile. Can’t recommend her and them highly enough!! Than you.

Gemma Is a credit to the Travel Counsellor family. I used to organise trips for our family and found it very time consuming getting everything together. Since using Gemma arranging holidays and breaks has been stress free. Gemma is very Professional, keeps updated quickly when anything may change and is very quick to deal with any questions or changes we may need. I would have no hesitation recommending Gemma, in fact I have already passed on Gemma's details on to my son and Our future Daughter in Law.

Amazing as always! Helped look at all the different options and talked through pros and cons. Great service.

Gemma was very friendly, professional and extremely knowledgeable. Her timely assistance made booking a rather important holiday stress free

We booked our family New Years holiday to Mexico with Gemma Cochrane and I wouldnt hesitate to book again. Gemma went above and beyond with different flight and hotel options and was able to secure us a really good price. Gemma was supportive throughout, making sure we had checked in and had everything sorted… such a game changer to have one less thing to think about! She even touched base with us whilst we were there to make sure we were having a great time and didnt need any assistance! Highly recommend x

Great experience so far with booking two trips with Gemma Cochrane. Nothing seemed to be too much bother, and not one eye-roll at my many questions or tweaks or all our changes to what I thought I wanted. Instead she genuinely cares and was quick to find things out and come back with options which kept the organising and planning an exciting part of the whole holiday experience. Would (and have) recommend. Looking forward to booking with her for 2027. Thanks Gemma.

Gemma Cochrane has always made our holidays special, with all the help and guidance, always at the end of a phone or message, takes the worry away so we can enjoy it all and the extra bits of helpful information come in handy.

Gemma Cochrane made booking my holiday to Cape Verde easy and the communication prior and during the holiday was amazing. Thanks again Gemma, look forward to booking my next holiday with you

Gemma is so helpful in every way from the booking experience to the end of the holiday she has been amazing I would highly recommend Gemma to family and friends

Gemma Cochrane was our counsellor and made our booking experience incredible from start to finish. She was friendly, knowledgeable and patient. Gemma went above and beyond to find us the perfect break away and we can't thank her enough! Thank you Gemma!

Gemma has made booking my holiday so simple and has been such an amazing help.

Gemma made it an easy and pleasurable experience in booking our cruise package. What we also like is anytime we need to ask questions or query anything regarding our booking, we know we will be dealing with Gemma not a call center. We would like to finish by saying Gemma is a fantastic representative for Travel Counsellors.

Gemma went above and beyond to find the perfect holiday for us. I'm so glad i booked with her instead of an online bot.

We recently booked our holiday to turkey through Gemma Cochrane. She was amazing from start to finish, checked in with us at every point she could, updated us regularly, and ensured all of our travel plans went smoothly. Gemma even recommended airport parking for us, and when we was delayed she made sure we was ok. Thanks Gemma, you really made worked your magic and ticked all the boxes for our yearly big holiday. Hotel and location was perfect and fulfilled all of our requirements. We would highly recommend Gemma’s services to everyone as she goes above and beyond.

Gemma Cochrane was fantastic when booking our most recent holiday. She was in contact with me even when we were at our destination to make sure we were happy with everything at the hotel. Gemma gave that extra personal touch that you don’t get from a regular travel agency. I would highly recommend Gemma to book your holiday

Gemma Cochrane made our holiday experience amazing from beginning to end …she is a truly exceptional young lady who goes out of her way to ensure that everything is exceptional …I would highly recommend Gemma to all my family and friends

What can I say, our travel councillor Gemma Cochrane is an absolute legend. She arranges everything before and during our holidays and follows up afterwards as well. We feel completely at ease that she has everything under control and we don’t need to worry about a thing. Always there to help and reassure me with any queries I might have. An absolute joy to know we’re in such good hands.

Booking our holiday with Gemma Cochrane was one of the best decisions we made when deciding where to travel. Gemma suggested beautiful locations and itinerary inspiration. She was able to build us the perfect trip to Mauritius to celebrate a milestone birthday without any of the stress that usually accompanies planning a holiday. Gemma stayed in contact with us before our trip and sorted all documents and check-ins. Due to unforeseen circumstances our outbound flight had to make an emergency stop, unbeknownst to us Gemma was handling the delay with our onward travel and when we landed we were met with reassuring messages that our connections to the hotel would still be waiting for us. Gemma was on hand during our trip and helped us to organise some additional excursions whilst we were away as well as some in room birthday surprises. She was always responsive and even followed up with us on our return I don’t know how it took us so long to find Gemma but we will certainly be using her for our future trips and will be recommending her to anyone who asks!

Gemma Cochrane has always made our holidays special, with all the help and guidance, always at the end of a phone or message, takes the worry away so we can enjoy it all and the extra bits of helpful information come in handy.

Gemma Cochrane was a delight from start to finish and really took the time to understand what we were looking for. Would highly recommend Gemma and Travel Counsellors and we won’t hesitate to work with with them both again in the future.

We had a flawless family holiday booked and organised by Gemma Cochrane at Travel Counsellors, Gemma had listened to our needs as a family from start to finish answering all questions in depth going above and beyond when preparing our airport assistance for safe travels to our flights, coach transfers and hotel. Having Gemma at the end of the phone reduced stress which made us feel at ease when in and out of the country. My Confidence exceeded my expectations due to Gemma Cochrane taking the essential information of what we needed as a family to have memorable holiday in Rhodes, this was because of an outcome of Gemma having a passionate way of effectively communicating with us to ensure that we were able to understand, while being open to a wide range of questions. Gemma Cochrane had made sure that we had direct guidance into the experience of a fantastic family holiday. - I would highly recommend booking a holiday with Gemma Cochrane as she has been amazing.