Hi, I'm Heather and I live in Standish, Wigan with my husband and our two children. I’m an independent travel consultant, creating bespoke itineraries to dream destinations.
I have over 18 years’ experience working in the travel industry as long haul cabin crew for Virgin Atlantic, a career which afforded me the opportunity to travel all over the world. Having a young family and a husband working overseas, unfortunately put an end to my globe-trotting career, however I have recently put my travel knowledge and experience towards my business as a travel counsellor, allowing me to plan and organise your holiday at a time that suits you.
Throughout my career in the travel industry, I would always take pride in providing outstanding customer service with acute attention to detail to ensure my customers always received a unique experience. This mindset is at the very heart of my business.
I have travelled extensively with my work and also with family and friends from exploring destinations such as Borneo, Mexico, Australia, the Caribbean and Canada to the bright lights of New York, Las Vegas and Paris. I visit Dubai frequently and love to ski in the French alps as often as I can. My children adore all things Disney and Universal which is where we have spent numerous family holidays. Last year we extended our Floridian trip with a road trip to the Florida keys and Miami. Last year, I was fortunate enough to tick off a big bucket list trip on board the world famous Orient Express, travelling in opulent style from Venice to Paris was truly the trip of a lifetime.
Being a Travel Counsellor enables me to provide a tailor made travel concierge service to my clients utilising first-hand knowledge of a variety of destinations, providing both value and peace of mind for the holiday you want. I am entirely self-employed which permits me to be available when my clients need me. Whether that’s in the evening or over the weekend and you will never have to communicate with a chat bot or a call centre, I will be there for you every step of the way, from planning your trip to answering any queries you may have along the way. I can arrange bespoke multi-destination itineraries, car hire, lounge passes, attraction tickets and much, much more. All that’s left for you to do is pack your case!
Being a member of the Travel Counsellor family means I have connections to hundreds of suppliers including all major tour operators as well as smaller independent suppliers which can’t be booked online. Having the backing of Travel Counsellors also means all holidays are 100% ATOL protected, clients have 24 hour access to a support team should any unexpected problems happen in resort and all payments are kept in trust until you return from your holiday.
For me, creating your perfect itinerary is more than just booking a holiday, its creating memories and experiences for you and you loved ones to cherish for a lifetime. So whether you’re looking to book a city break, a road trip or something completely off the beaten track, contact me today. It will be my pleasure to make your dream holiday a reality. I look forward to talking with you soon.
Heather