Hi there! Welcome and thank you for the taking the time to visit my page. My name is Helen Morgan and I live in Haslemere. With 25 years experience in the travel industry ranging from working for a high street travel agent to a specialist luxury tour operator, it’s a business that I’m certainly passionate about.
During this time its really been a privilege to be entrusted to arrange people’s holidays as they really are the things that create priceless experiences and memories. This is why customer service and attention to detail, listening and truly understanding my clients needs is something I take very seriously. I offer a personal service and am reachable everyday including the evenings.
I have been very fortunate to have widely travelled myself to places including South East Asia, Australia, Caribbean, Europe and North America, I have to say there is something I love about everywhere I have been so it is hard to pick a favourite! I recently got married in St Lucia and organised the trip for all 30 of my guests, it really was a magical experience, completely unforgettable for all the right reasons, having organised many weddings abroad during my career it was so nice to be finally organising my own!
So if it’s a tailormade tour around Vietnam or a week just chilling out in Croatia, please don’t hesitate to contact me. Take out the stress of having to trawl through the minefield of internet sites trying to organise your holiday and let me do it for you, it would be a pleasure.
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My customer stories
Sent by Victoria Smith
Manchester 12/05/2023
Helen is fantastic. Each and every time we book a holiday with Helen. She always shows so much patience and understanding of we want. Helen has so much holiday knowledge so it makes you feel confident and comfortable that you’re in good hands that Helen will always find the right deal that’s best for you. Even after the booking has been made Helen is always contactable if there are any questions. And always gets back to you very quickly if she doesn’t have the answer straight away. Helen is so friendly and makes you feel at ease and special the customer service she gives is always above any expectations and always goes that extra mile. What an absolute asset to TC Helen is. I hope this feedback reaches Helen as it’s not everyday you receive customer service as high as Helen gives!! I have no hesitation in recommending Helen and TC to anyone looking to book their well deserved holiday!! You’re in good hands with Helen what ever holiday you are looking for. Her knowledge is endless!!! Thank you Helen and TC
Sent by Sophie Goodwin
GODALMING 04/05/2022
Well where do I begin !! Helen was amazing at helping us find our perfect getaway a few months back to Iceland. What a choice!.
From the time I told Helen where i wanted to go and the dates, she arranged everything down to the smallest detail even sorted out two incredible excursions one to the blue lagoon and one to the northern lights.
Nothing was too much trouble at all keeping us informed at every point. Helen even contacted us 24 hours before the flight to see if we had everything we needed . Very quick replies to any emails sent. Just amazing service from someone very professional and very knowledgeable about so many places.
If you are thinking of booking a holiday to no matter where, definately contact Helen first as I guarantee you would not get a more professional, personal service anywhere.
Thank you so much Helen we will definitely be booking another gateway real soon!
Sent by Helen Preston
HASLEMERE 04/05/2022
Helen has been just the best for finding us holidays at a reasonable price! I have not beaten her on price yet and if I say I have found it cheaper somewhere else, she has always found it cheaper and with a better room thrown in!
She listens, stays calm and is just there throughout the whole process. She supports and puts up with my silly questions. Holidays have been amazing and now I will always come to Helen!
A real gem….and someone to do the sifting through holidays for you. I trust Helen….the more we work together the more she understands what we want! Cannot rate her highly enough….
Sent by Ian Tucker
Guildford 09/07/2021
WOW!!! Absolutely amazing. Not only was our wedding day an unforgettable and wonderful life changing experience but our whole holiday for the two weeks was because of Helen. Through all the awful travel conditions and having to re-schedule our wedding a few times Helen did her upmost to make sure that everything worked out and ran as smoothly as possible. And with no stress whatsoever. The villa she booked for us was absolutely amazing. Helen made us feel super relaxed and we knew we our trip was in good hands. I Highly Recommend using Helen Morgan - Travel Counsellor. We will definitely be using Helen for all our future holiday bookings.
Sent by Natalie Tucker
Guildford 05/07/2021
Helen did an amazing job of organising our holiday, we needed to Change things over 3 times due to COVID. We also changed our accommodation half way through which Helen did without complaint.
She gave great advice, kept us updated on restrictions and suggested the most amazing hotel to start with then villa. It’s been a really hard time in travel, Helen has carried out her job with a laugh on every call & couldn’t have been more professional. I would highly recommend and will be booking my next holiday with her.
Sent by Ben Shotter
Haslemere 14/10/2019
An incredibly easy service to use , I have a very busy schedule at home and rarely find time in which to sit down and organise a holiday , especially that this holiday was a surprise one for my partner so I required to organise in when ever I found a moment in the day or in the evening, Helen was very helpful in arranging everything and I have to say really knows her job. I will definitely be booking another holiday through Helen
Sent by Natalie Elliott
Sydney 03/07/2019
Wow what a trip! Travelling over from Sydney to Greece for a friend’s wedding we decided to take the opportunity to island hop around and see a bit more of what the beautiful country has to offer. Having never been to Greece before and with so many islands to choose from, we felt slightly overwhelmed with where to go and how long we would need in each place.... luckily we had Helen who put together a perfectly tailor made itinerary for us and even suggested areas to visit that... she had personally looked in to for us that we had not actually heard of? Symi being one of them which ended up being one of the prettiest most delightful little towns we have ever been to! We visited 5 areas in total, each being unique and different from the next. Helen even took the time to read reviews on hotels for each of the areas and islands we visited to ensure they suited our taste and met all the requirements that we had requested e.g. close to town, pool etc. Our trip was fully managed from the hotels, to the transfers, to the domestic flights making our 3 week trip smooth and 100% stress free meaning we could fully relax and enjoy our holiday! Since returning home we have had countless people ask how we planned our itinerary so well and how incredible our trip looked, we have recommended Helen to several people already. One of the best holidays we have ever had... the memories will last forever!
Sent by Sara McGrigor
Haslemere 28/06/2019
I can’t recommend Helen enough. She’s friendly; knowledgeable; professional; extremely responsive and VERY patient!
Sent by Laura North
Aldershot 28/06/2019
I highly recommend Helen, she is so knowledgeable, will go above and beyond to help with your travel arrangements. We have booked a few times with Helen and I’m sure she will be booking many more of our holidays to come. We can’t wait! ??
5***** for Helen, great customer service! ??
Sent by Kelly Scrivener
Haslemere 28/06/2019
Helen found me and my three children the perfect holiday. The whole booking experience was made very easy with Helens travel knowledge combined with the travel counsellor app. Any worries I had (as hadn’t travelled alone before) Helen was always a call away for any extra information.
Thank you Helen for booking our amazing holiday we made unforgettable memories.
Sent by Victoria Smith
Manchester 04/12/2018
I recently booked a New York trip with Helen. I would highly recommend Helen
Very professional, knowledgable, fantastic customer service.
Nothing is too much trouble for Helen she really does go that extra mile!
Thank you for all your help and advise!
Can’t wait to book our next trip with you.
Sent by Maryanne Bunce
Haslemere 30/09/2018
In the past, we have used Helen several times. Helen has organised our wedding in Las Vegas at The Little Chapel and stayed at The Bellagio and our honeymoon to Hawaii. We have also been very lucky to holiday to Antigua and Jamaica, that Helen booked. Highly recommend Helen, professional, inspirational and hard working.
Sent by Julli Dunman
Dorking 10/09/2018
Helen is one of the friendliest most helpful people I have ever met! She will always go above and beyond to get the perfect holiday
Sent by Ruth Jerrard
Haslemere 10/09/2018
Helen organised the most amazing family holiday to the Dominican Republic for myself, my husband and my two teenage children. It was wonderful from start to finish and has left us with many lovely memories
Sent by Scott Harris
Haslemere 10/09/2018
Helen arranged a honeymoon for me and my wife, her extensive knowledge and attention to detail was nothing but first class and resulted in a memory we will never forget. A top class service that will not disappoint
