Helen Wilson

Helen is amazing Helen is amazing! I can be picky and she always knows what I want. Fully supportive from the moment we mention we are looking for our next holiday right up to when we are back home.

Simply the best! Helen Wilson is the best travel agent I’ve ever worked with. The care and attention that she puts into creating our ideal holidays is simple exceptional. I won’t use anyone else

I have booked many holidays through Helen Wilson, Travel Counsellor, and thoroughly recommend her. She consistently goes above and beyond, always adding special touches to our travels. Helen has come to know me and the things I want from a holiday and always ensures everything is just as it should be. Helen is always on hand, should I need her, and always stays in touch until I am completely satisfied with everything. I can’t recommend her enough!

Five star service! Throughly recommend! I have been booking our holidays with Helen Wilson for years, I wouldn’t go anywhere else. Always first class service! Helen really listens and always gives great suggestions. Makes booking a holiday stress free, knowing she is always at the end of a phone. She always goes above and beyond. Would thoroughly recommend to friends and family.

Helen Wilson our TC has been booking our holidays for quite a few years now , and there have been many fantastic trips. We were recommended by a work colleague and we would not use anyone else, whether that’s a holiday booked well in advance, or a last minute trip. Helen has a wealth of knowledge having been in the trade for many years, which gives us peace of mind. The booking process is seamless , pain free and a joy . From the holiday enquiry to our documents arriving, with labels hand written , and being kept updated with the process , it’s a breeze. We are fortunate to be able to book several holidays a year , and love to see our TC app with our destinations booked.If there are any issues , Helen is available whether that’s before you go or while on holiday, that’s personal service for you . It’s clear Helen gets as much joy out of booking our holidays as we do ! Here’s to another year of flights , fab hotels , and memories.

We have booked many holidays with Helen Wilson, her communication is amazing and she is so helpful and friendly. We have had to change holidays last minute due to personal circumstances and she always goes above and beyond. Nothing is ever to much trouble for her, and we wouldn’t booked with anyone else. Would fully recommend.

I wont book with anyone else Helen is a absolute delight ❤️ I never have to worry about anything when booking with Helen as I know she has everything in hand. Thank you as always x

I’ve used Helen twice now for cruise holidays and have just booked a third trip with her — a vacation to Egypt in January. My mum has also booked two trips through her, including one we did together to Disneyland Paris. Helen sorts absolutely everything for you, sends all the documentation you need, and is always quick to answer any questions. Highly recommend if you want a completely stress free vacation.

Helen was very friendly, helpful and professional dealing with our travel requirements. She listened to our needs and found us excellent accommodation with a very favourable price. So excited to our booked cruise in May. We would recommend Helen to take care of your holiday requirements. She took all the stress out of booking.

Helen is excellent cannot recommend her enough. From starting with an idea she was meticulous in looking for options that fitted the brief. Then continuing to support when we changed the destination completely. Another amazing holiday booked through Helen!

I have recommended Helen to many friends since I began using her services, and all my friends have been delighted with Helen’s help with choosing holidays . I wouldn’t consider using anyone other than Helen for our holidays . 100% satisfaction.

We recently returned from a fantastic holiday in Malta, staying at the db San Antonio Hotel + Spa, which we booked through Helen at Travel Counsellors. Helen was brilliant from start to finish – so helpful in finding the perfect accommodation for our group of seven and making everything really straightforward. The hotel itself was excellent. The food was great, with plenty of choice to suit everyone. We especially enjoyed the variety between the main buffet restaurant and the four à la carte options, which kept things interesting throughout our stay. A real highlight of the trip was a boat excursion to Gozo and the Blue Lagoon. It was an amazing day out and so easy, with pick-up directly from Bugibba ferry port, just a short distance from the hotel. I’d highly recommend it to anyone visiting. Overall, we had such a wonderful holiday and would 100% recommend both booking through Helen at Travel Counsellors and staying at the db San Antonio. Perfect for groups and families alike!

We have just returned from 3 weeks in Florida. Helen made the experience from start to finish so amazing, making the holiday extremely memorable and free from any stress. From the initial booking, Helen talked us through everything and was there whenever we had any questions or queries, nothing was an issue. We had some very specific ideas as to what we wanted from the holiday and she was able to accommodate everything for us, keeping us up to date with the process. Before we departed, Helen met us and talked through everything, from the transfer to the hotels to the park tickets. She guided us through everything which was such a great support. During our stay, we had one or two queries. Helen answered all our questions and even when we had an issue at one of our hotels, she resolved it immediately despite it being late at night in the UK, which we were so grateful for. Because of the personal approach and support, we wouldn’t book through anyone else.

From start to finish the service Helen provided was exceptional. Nothing was too much trouble and Helen really took the time to understand the needs of our family. Transfers worked seamlessly and the flights chosen really maximised our time in New York. Helen’s knowledge of the city really helped and the hotel we chose from the suggestions was ideal in location. We ticked off our list of ‘must do’ attractions from ice skating in Central Park, visiting the memorial for the Twin Towers and travelling on the Statin Island ferry to see the statue of Liberty. Many steps were accumulated, photos of beautifully adorned trees taken and fun had by all the family. Thanks for a fabulous festive break The Thomson Family

Unbelievable time and break away in New York ???? I couldnt recommend and thank Helen Wilson Travel CounsellorsUK enough. She made the full process of booking a holiday stress free from the start, literally until the end. No waiting times sat on hold for hours, direct contact with instant responses and even a little personalised gift posted to our house along with a few crucial notes on for the holiday to tip us off. It’s the little things that go a long way and stand out especially in customer service ???? If anyone is wanting to book a holiday, please feel free to message Helen for more information as you won’t be disappointed with the service Helen provides.

April this year. New York New York. Wow. We didn’t stop. We did everything and shopped until we literally dropped. Kids want to go back so it was a success. Helen booked our attraction tickets too and I pulled a blinder apparently! Mum points given 10/10 But wait. There’s more…. Mexico. Relaxation and adventure. Weather was absolutely amazing. Beach front hotel so the kids enjoy the idyllic turquoise blue sea for the whole time. A fabulous break booked by the lovely Helen (Travel Lady as little Henry always called her) Why do I use Helen? American Airlines ballsed up our return from Cancún meaning we just made the flight due to their error. Then they booked us first class JFK to Heathrow to compensate. This just demonstrated even more how incompetent they were as we flew into Philadelphia not JFK and the flights to JFK were full! Helen was constantly on the phone reassuring and trying to sort this for us. It was a problem not of her making but she’s so amazing at making sure you feel looked after!

We have just got back from a wonderful two weeks in Majorca - all booked for us by Helen. It’s our third time at the Alma Beach and we are hoping to book again (with Helen) for next year. Everything was perfect - we even got the room we wanted thanks to Helen! It’s so reassuring knowing that Helen is there for us if we need any questions answered. Helen Wilson - Travel Counsellor - exceptional and the best!

Thank you Helen for the organisation of our first all inclusive family holiday! You found the perfect choices at the first attempt and the only decision we had to make was which one we should opt for! When unforeseen circumstances hit with the bush fires on the island you were in contact with us to ensure we were not unduly worried and explained the options available to us should the absolute worst happen. Will definitely be in touch again next year!

Amazing holiday and a amazing person to deal with. Helen was amazing from the start, every silly question we asked was answered and more, the detail was unbelievable and we had the most amazing time, from the private transfers to the most amazing hotels. We’ve already booked our next holiday with Helen, it’s easy and we know we’re in good hands. 5 star holidays, 6 star treatment! Thank you Helen.

Helen gave me a lovely selection of hotels to choose from when I was planning a break to Paris. She gave a thorough overview of the areas to make sure I made the right choice for me! She was also really accommodating when I wanted to extend the trip and made any changes really easy for me! The extras such as private transfers also took away any stress and made sure things ran smoothly. When we got to the hotel Helen had kindly arranged for an upgrade of our room and a lovely note for us to see on arrival. Would definitely recommend speaking to Helen if you’re looking for a travel agent!

Helen has been fantastic the whole way through in both finding us a holiday but in also taking away any stress about the organisation of it all. Thoroughly recommend!

Helen - you are a total legend ! This is my second booking using your services (first one was Iceland for my 60th) this Christmas trip to Brisbane Australia was awesome - all I did was a phone call and you sorted everything - amazing service and lovely lady!

From my initial enquiry, from start to finish, I found Helen knowledgeable, experienced and very patient. After messaging to and fro and quotes been sent Helen was very professional. I enquired about a Ha Long Bay cruise (Vietnam), I asked questions like seasons and what happens if cruise is cancelled. Helen contacted EXO the tour operator and came back with the answers. EXO (in particular Joe) was an amazing tour guide. The cruise was booked with Orchid, I felt like royalty! Trip was amazing, thank you so much Helen for you guidance and input. I have booked through Travel Counsellor's on several occasions and would go back to them.

“I have booked all my holidays with Helen over the past couple of years. One reason is, I tell her what we want and she finds it for us and advises us what's best. We have had a couple of occasions where we have had issues and we have contacted Helen who sorts everything straight away. However, our most recent holiday to Rhodes showed us how priceless Helen is. We landed in Rhodes early hours of Saturday 22nd July. We were made aware of the wildfires by our transfer driver, bur didn't feel too concerned at that point. As we finished our meal in Pefkos village, our phones buzzed with the emergency alert that we were to be evacuated immediately. We began to feel anxious and as we exited the restaurant we were faced with a mountain that was on fire. The village was filling up with smoke and people were anxiously rushing back to their hotels. I immediately rang Helen, who answered straight away. My words to Helen was " Help us. The wildfires are near, we have been told to evacuate. Get us out!" Helen immediately reassured me and advised me to go straight back to our hotel and she would contact the travel company. On our arrival back all holiday makers were in reception with their suitcases. Helen was in constant contact with me and other tourists started to flock round me as they had no contact from their travel firms. I suddenly felt very lucky. Once evacuated Helen was still in contact and at the end of the phone. It was a terrifying experience but I had my safety and reassurance I the form of Helen. I know she was also supporting others but she somehow made me feel that I was the only one she was helping. It is times like this that absolutely show me the reason why I book with Helen and always will... I not only consider Helen my Travel Counsellor but also my friend. Thank you for always being there every step of the way from enquiry right through to stepping off the aeroplane in the UK.”

I just wanted to let you know that we had the most amazing holiday in Rhodes. The hotel was brilliant, with great food, staff and pool areas and it was only a 5 minute walk to the beach. I would also like to thank you for making this fabulous family holiday possible. We couldn't have done it without you. You've been there for us every step of the way. With this being our first family holiday abroad in a long time we needed your personal touch to answer our questions and to reassure us. This couldn't have been more important than when the wildfires in Rhodes were spreading and at one point we were worried for our safety. Although it was the middle of the night when I messaged you about our concerns, you called me immediately to reassure us. Having you there to talk to at that time was so important to me and I thank you for that. Luckily, we weren't affected by the wildfires and we were able to enjoy the rest of our holiday. Thank you again, your personal touch, attention to detail and overall support is greatly valued and appreciated.

What an exceptional service from Helen! Our travel plans were curated to perfection. There's only one way to book travel in the future- with Helen!

If there was an 11/10, I’d give it to Helen. She’s just amazing. So helpful and friendly - and nothing is too much to ask. As a mum too, she really does get it when it comes to kids and family holidays. I’ve used Helen countless times now and she’s more of a friend than a Travel Counsellor - so she’s doing something right! I always recommend Helen, I can’t sing her praises enough!

"10/10 Helen was a superstar from the first time I connected with her on linked in. Super efficient and nothing was ever to much trouble. She gave us options on several hotels and places in Rome and Dubai and made the process really easy! Hopefully this will be the first of many holidays that we book with Helen!"

A much waited for anniversary holiday experience. Helen from the start knew how important this trip was to us and she certainly delivered the goods. We have memories to last a life time. Reassuring to know you have someone keeping an eye on flight times making sure you have been picked up and taking to your hotel or resort. But its the little touches that makes Helen special: a message in your hotel room staff knowing its a special occasion. She's not just your travel consultant she is your friend. Until our next adventure. Thankyou Helen Jo and Mark

Helpful, relevant advice. Piece of mind, dealing with an expert.