Jade Rackley

My expertise

Couples
Families
Groups
Multi-Generational Travel
Solo Travellers
Adults-only

I'm based in

Palm Bay, Kent

Available for new enquiries

It's Nice To Meet You

My name is Jade and I am a Travel Counsellor based on the Kent coast in the South East of the UK. I grew up in Ramsgate and now live in Margate with my husband and our two young children, never far from the sea.

Travel has been part of my life from an early age, with many family holidays across Europe and the USA. At 21 I turned that passion into a career, becoming cabin crew for British Airways and flying all over the world, often to places I had never even heard of. When I decided to continue my travel career on the ground, I worked for Kuoni and TUI on the high street, gaining invaluable experience in everything from tailor-made adventures to family packages and UK getaways. That experience eventually inspired me to launch my own travel business with Travel Counsellors.

I absolutely love being a Travel Counsellor. It began with the flexibility around my children, but now it is just as much about the freedom and flexibility I can offer my clients. I am not tied to traditional shop hours or sales targets, and many clients think of me as their personal travel adviser in their pocket, always just a WhatsApp message or phone call away.

I have always loved going off the beaten track and discovering little-known places, and these days my own holidays tend to be more family-focused, with the occasional adults-only escape for some precious R&R. This mix means I understand both immersive adventures and holidays that need to work seamlessly for children.

There is very little I cannot arrange: from once-in-a-lifetime long-haul trips and cruises to city breaks, beach escapes and relaxing weekends here in the UK. I have the knowledge, experience and technology to bring your dream holidays to life.

Everything you book with me is 100% financially protected by Travel Counsellors’ unique Financial Trust and our ATOL bond. I also do not charge a fee for my services.

If you feel I could be the right Travel Adviser for you and you would like help planning your next getaway, please do get in touch. I love nothing more than a WhatsApp or email filled with holiday ideas and plans, and I look forward to hearing from you.

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Explore my guides and blogs

Staycation - Dorset

Staycation - Dorset

When you hear 'Staycation', what do you think of? For some it mean's staying at home all day with cocktails, movie nights and takeaways. For others, it means a break somewhere in the UK and for us it falls into that category. 2020 has been a strange year for travel and with our daughter being only just 18 months, we decided it wasn't worth the risk or hassle to book somewhere abroad which may not

06 Oct 2020 7   min read

Why choose me?

Why choose me?

I have been with Travel Counsellors for just over a year now and am loving running my own business. I’ve met some fantastic people in the past year and gained even more knowledge, but I am sometimes asked 'who and why' Travel Counsellors, so I have decided to put together a blog to explain the reasons you should consider me for your next trip. Everything you book through me is financially protect

13 Aug 2019 4   min read

3 days in Prague

3 days in Prague

Prague is one of my favourite European cities I have experienced yet. Many people have a misconception that we must travel far in order to experience more, but I truly believe we have so much to offer almost on our doorstep. I’d never really thought about visiting a new city in winter before, but when I realised I hadn't travelled for most of the previous year, I had nothing planned between Januar

20 Dec 2018 6   min read

Singapore - A stop-over only destination?

Singapore - A stop-over only destination?

Beautiful, stunning, ultra-clean Singapore, a small island in Asia with a population of 5.8 million and one of the world's greenest cities, often overlooked as a destination worthy of spending any time in, often viewed as a quick touch-down/refuel en route to Australia. Due to previous roles, I have had the pleasure of spending a fair amount of time in Singapore and really getting to know the isla

20 Dec 2018 6   min read

Marrakech Must-Knows

Marrakech Must-Knows

One of the most charming and wonderful places I have had the pleasure of visiting, no trip to Northern Africa would be complete without a visit to Morocco's red city, Marrakech. Home to a huge medina, incredible architecture and beautiful Riads, Marrakech is certainly an eye opener and one not to be missed off the bucket list. A diverse city, it can be a daunting site upon arrival if you have no i

23 Sept 2018 6   min read

Magnificent Mexico - March 2018 (part 2)

Magnificent Mexico - March 2018 (part 2)

My family and I are not 'beach bums'. We can manage a few days but then we get bored, so excursions are a must for us. We all enjoy exploring new destinations and meeting different cultures. Our trip to Mexico was no different. Mexico offers lots of excursions, some very similar, so we chose 4 and I have written about them below: Isla Mujeres boat trip This was the first excursion we took pa

17 Sept 2018 7   min read

Magnificent Mexico - March 2018 (Part 1)

Magnificent Mexico - March 2018 (Part 1)

Growing up, my brother and I were very fortunate to go on lots of lovely family holidays both abroad and in the UK, but I am at an age now (and have been for some time) where family holidays are no longer a thing. My holidays now tend to be cultural trips with just my partner, so when my parents announced they would like to go on a family holiday to celebrate their special birthdays, I naturally j

12 Sept 2018 6   min read

What my customers say

Very patient lady help us with everything will be booking again for sure.

Sadie Purnell

Dover

Jade had a huge challenge with us. We changed our minds and ideas often. However, she delivered! Would highly recommend her.

Sally Pitcher

Broadstairs

Jade was so helpful throughout the process- listened to what we needed and found great prices, answered any questions I had promptly. We will definitely book holidays through Jade in future. Thank you!

Amy Bewick

Ramsgate

Jade was very helpful, quick with responses and catered for all our needs

Robert Welch

Ramsgate

Already recommended a few friends and family.

Lauren MacKenzie

Deal

If we could give you more than 10 we would Jade 💗 You are amazing.

Marie Regan

Ramsgate

Jade our TC agent is always so helpful and totally invested in getting us the best holiday for us every time. Jade arranges and organises everything need for our trip and will follow up to make sure all was OK.

Johanna Martin

Swanley

Jade is always so helpful and knowledgeable. She goes above and beyond.

Allyson Rigden

Deal

Stress free booking and always a quick response when asking questions. Will be using Jade again.

Mark Tyler

Westgate-on-sea

Always very helpful and comes back so quickly with holiday options and prices, answers any questions professionally.

Katie Connell

Ramsgate

Jade was recommended by a friend and she’s has come up trumps organising a special holiday for my friend and I. Forever grateful.

Catherine O'Grady

Ramsgate

Jade has been a huge help with booking our South Africa trip after we had problems with a different travel company. We trust Jade and appreciate her efficient responses. We would be confident in recommending Jade to our family and friends.

Jessie Martin

Swanley

We found Jade very helpful ,nothing was to much trouble, she went above and beyond to help us find the right hotel to suit our needs .I would highly recommend her.

Barbara Wass

Cliftonville

Jade is very thorough and helpful, she keeps us informed at all times and I would 100% recommend her.

Fiona Mitchell

Palm Bay

Jade is so professional, knowledgeable, friendly and nothing is too much trouble. We have booked a few holidays through travel counsellors which Jade has organised . She goes above and beyond to make sure we get an exactly what we have dreamed of . Her customer service is fantastic and she is dedicated to her role. We are so lucky to have Jade as our travel counsellor. Every company needs a Jade 🏅

Angie Martin

Ramsgate

Jade makes booking a holiday so easy, all the hard work is done, any amendments or changes sorted out for you. For a stress-free holiday book through Jade and just sit back and relax.

Sally-Ann Cavaglieri

Canterbury

Jade arranged a bespoke visit to Sri Lanka for me and my husband. We have just returned and had the most fabulous time. Everything was arranged and taken care of. We saw as much as was humanly possible of this beautiful island in the time we were there & still had time for some relaxation. Would recommend Jade 100% times over.

Fiona Mitchell

Palm Bay

Found cheap flights for us to be able to make it to Australia!

George Bussey

Australia

Super speedy service and Jade makes booking a trip like this so much easier :-)

Louise Love

Margate

Jade understands how busy life is and is happy to chat when I can and leave when I can’t this makes my life so much better when booking x

Michelle Flahaut

Canterbury

Jade has looked after us a few times now. Jade has great communication skills and is always so patient and polite.

Jo Martin

Swanley

Excellent service nothing was too much trouble. I would definitely recommend.

Wendy Ronchetti

Margate

Jade is amazing at finding the perfect holidays for us as a family of 6 with 3 generations and we can’t wait for May now!

Hannah Launchbury

Broadstairs

Made everything so easy.

Katherine Connell

Ramsgate

Jade has been wonderful from start to finish! Her reputation for being so helpful and knowledgeable has spread across our friendship groups and the trust for her is so well deserved. She found our perfect family summer holiday and has also booked us a girls get-away towards the end of the year. She has made the process so smooth and carefree. We know she is always there for support if we have any queries and she offers valuable advice regarding our choice of location. We wouldn't use anyone else!

Jodie Moss

Margate

Jade is the best person to go to for any trips. I have used Jade from trips to London to long haul holidays, she can do it all!! Would 100% recommend.

Emily Smith

Ramsgate

Jade Rackley has been faultless throughout our whole experience. We gave a list of what we would like and she was so open and honest about our expectations. She gave us 3 options in Turkey and we have not long returned from the most fantastic week away. Every single one of our requests met in the most beautiful location. I cannot recommend Jade highly enough and we will be using her again for our 2026 booking. Thank you so much !

Carly Price

Ramsgate

Booked our first family holiday of 5 through Jade Rackley and wow what an amazing job she did. Jade found the most amazing hotel which suited all of our needs, there was something to do for the kids ranging from aged 2 to 9 so a big age gap but there was something there for all 3 of them. I feel Jade really listened to what we were after and delivered. The service we received from Jade was amazing, she really cares about her customers and the service she is providing and that really shows. She took all the stress away from us, kept us updated and it enabled us to switch off and enjoy the lead up to the holiday and the holiday itself. I would absolutely recommend Jade R to anyone looking to book a holiday and will use Jade again for our next holiday. Thank you Jade for helping us make the most precious memories.

Pippa Reeves

Margate

We've just returned from our first flying trip and I have to say, it was a fantastic experience thanks to Jade! She planned everything perfectly and was there for us every step of the way. I had lots of questions and felt nervous about flying for the first time, but Jade was so patient and answered all of my worries. It felt great knowing we had someone knowledgeable guiding us. I highly recommend her services for anyone looking to plan a trip - She truly made it easy and enjoyable. Thank you Jade Rackley!

Nicola Q

Ramsgate

Jades knowledge was superb, she was able to find exactly what we wanted from our holiday with added touches that made our holiday run so smoothly. We travelled as group of 6 and the holiday was perfect for us all. Nothing was too much trouble for Jade. I have now booked 3 holidays with Jade and I wouldn't go anywhere else to book our next one!

Hannah L

Broadstairs

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Let's plan your dream trip together

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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Let’s talk through your ideas, no pressure.

01843 550 040

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