Jade was recommended by a friend and she’s has come up trumps organising a special holiday for my friend and I. Forever grateful.

Jade has been a huge help with booking our South Africa trip after we had problems with a different travel company. We trust Jade and appreciate her efficient responses. We would be confident in recommending Jade to our family and friends.

We found Jade very helpful ,nothing was to much trouble, she went above and beyond to help us find the right hotel to suit our needs .I would highly recommend her.

Jade is very thorough and helpful, she keeps us informed at all times and I would 100% recommend her.

Jade is so professional, knowledgeable, friendly and nothing is too much trouble. We have booked a few holidays through travel counsellors which Jade has organised . She goes above and beyond to make sure we get an exactly what we have dreamed of . Her customer service is fantastic and she is dedicated to her role. We are so lucky to have Jade as our travel counsellor. Every company needs a Jade 🏅

Jade makes booking a holiday so easy, all the hard work is done, any amendments or changes sorted out for you. For a stress-free holiday book through Jade and just sit back and relax.

Jade arranged a bespoke visit to Sri Lanka for me and my husband. We have just returned and had the most fabulous time. Everything was arranged and taken care of. We saw as much as was humanly possible of this beautiful island in the time we were there & still had time for some relaxation. Would recommend Jade 100% times over.

Found cheap flights for us to be able to make it to Australia!

Super speedy service and Jade makes booking a trip like this so much easier :-)

Jade understands how busy life is and is happy to chat when I can and leave when I can’t this makes my life so much better when booking x

Jade has looked after us a few times now. Jade has great communication skills and is always so patient and polite.

Excellent service nothing was too much trouble. I would definitely recommend.

Jade is amazing at finding the perfect holidays for us as a family of 6 with 3 generations and we can’t wait for May now!

Made everything so easy.

Jade has been wonderful from start to finish! Her reputation for being so helpful and knowledgeable has spread across our friendship groups and the trust for her is so well deserved. She found our perfect family summer holiday and has also booked us a girls get-away towards the end of the year. She has made the process so smooth and carefree. We know she is always there for support if we have any queries and she offers valuable advice regarding our choice of location. We wouldn't use anyone else!

Jade is the best person to go to for any trips. I have used Jade from trips to London to long haul holidays, she can do it all!! Would 100% recommend.

Jade Rackley has been faultless throughout our whole experience. We gave a list of what we would like and she was so open and honest about our expectations. She gave us 3 options in Turkey and we have not long returned from the most fantastic week away. Every single one of our requests met in the most beautiful location. I cannot recommend Jade highly enough and we will be using her again for our 2026 booking. Thank you so much !

Booked our first family holiday of 5 through Jade Rackley and wow what an amazing job she did. Jade found the most amazing hotel which suited all of our needs, there was something to do for the kids ranging from aged 2 to 9 so a big age gap but there was something there for all 3 of them. I feel Jade really listened to what we were after and delivered. The service we received from Jade was amazing, she really cares about her customers and the service she is providing and that really shows. She took all the stress away from us, kept us updated and it enabled us to switch off and enjoy the lead up to the holiday and the holiday itself. I would absolutely recommend Jade R to anyone looking to book a holiday and will use Jade again for our next holiday. Thank you Jade for helping us make the most precious memories.

We've just returned from our first flying trip and I have to say, it was a fantastic experience thanks to Jade! She planned everything perfectly and was there for us every step of the way. I had lots of questions and felt nervous about flying for the first time, but Jade was so patient and answered all of my worries. It felt great knowing we had someone knowledgeable guiding us. I highly recommend her services for anyone looking to plan a trip - She truly made it easy and enjoyable. Thank you Jade Rackley!

Jades knowledge was superb, she was able to find exactly what we wanted from our holiday with added touches that made our holiday run so smoothly. We travelled as group of 6 and the holiday was perfect for us all. Nothing was too much trouble for Jade. I have now booked 3 holidays with Jade and I wouldn't go anywhere else to book our next one!

I was kept in the loop of all arrangements, never had to chase. I was given plenty of options, and I am very happy with the final package.

Jade is so thorough and knowledgeable. She will build in all of your requests. The holidays booked with Jade are always excellent, no matter your budget. She goes above and beyond! Don't bother using anyone else,Jade is the one you need.

I would recommend Jade to everyone! She's been an absolute gem in planning my trips, always going the extra mile to make sure everything is perfect. If you want an stress-free travel experience with someone who really knows their stuff, Jade is your go-to!

Always helpful and finds just the right holiday itinerary.

Jade goes above and beyond to help in anyway she can. to make your holidays a reality. She works tirelessly to cater for everyone's budget and to get the best prices possible.

Jade is a professional Travel Advisor who listens to exactly what you are looking for in a holiday. She is always on hand to tweak your holiday to exactly how you would like it. Jade is polite and is there throughout the booking process, before, during and after. She is very dedicated and it is a pleasure to book our holidays with her. We would give Jade 11 out of 10 if we could.

My experience is that Jade was very helpful and informative

Jade went above and beyond to understand us and the kind of hotels we would love to stay in. This resulted in a whole change of location as she found us the most gorgeous 5* resort and we trusted her whole heartedly. We will 100% book with Jade again in the future :-)

Always very helpful and she has a fantastic knowledge of the holidays she sells. Very quick to answer any questions via email or phone call.

Always so helpful.

Jade has been really helpful & took the stress of booking a holiday off me. Everything I asked for she has arranged absolutely spot on. I shall be using Jade again for my next hol :-)

Always helpful, kind and understanding.

Jade has been very helpful and gave me options very quickly. She is always available should I have any questions and she is very knowledgeable when it comes to things to do in the areas she has offered. I will definitely book with her again in the future!

This is the second holiday Jade has booked for us and again Jade found us exactly what we were looking for. Nothing was too much trouble and we just can't wait for our holiday now.

Jade is honest, reliable and quick at what she does. She gives you all the information you need to have a stress free break.

Jade went out of her way to find us our perfect break. A big thank you to Jade.

Jade was brilliant and patient! Jade gave us so many options which made 6 people all agree on, which was not easy :)

Jade has given some great advice and managed to book me and my family a great holiday within our budget. Great communication and Jade has been available to answer any questions that I have. Highly recommended.

Its not only likely it happens; I already recommend Jade to friends and colleagues

Jade has been great helping us to plan our Honeymoon/Anniversary trip away, she has always contacted me when she said she would, friendly and informative.

I found Jade to be very friendly, professional and knowledge. She went the extra mile to help me plan my journey to New Zealand. I would definitely recommend!

Fantastic customer service, speedy replies and nothing is too much to ask Always great prices and brilliant advice!

Always quick to reply and discuss needs - very helpful with suggestions.

Jade was an amazing help when we booked our holiday. Nothing was too much trouble and any questions we raised Jade answered promptly and found us exactly what we wanted from our holiday. I would recommend Jade to anyone!

Jade is fabulous at what she does and gets it right every time. I give her my budget and an idea of where I want to go etc and that's it, she does the rest. Nothing is ever to big or too small, she goes above and beyond to make sure you get your perfect holiday or UK break. 100% Jade every time! Thank you Jade Rackley @ Travel counsellors

Jade you have done an amazing job of finding our holiday that best suits us. You have kept us updated at all times. Thank you so much for your help. I will definitely be telling all my friends about you.

Jade is fabulous. I wouldn’t go to anyone else! She has a good understanding of the holidays my family and I enjoy and always suggests stunning destinations.

Would not hesitate to recommend Jade, always extremely helpful and knowledgeable , nothing is too much trouble, and she always on hand to answer any queries

Jade at Travel Counsellors was absolutely fantastic in every way. She listened to everything we asked for and came back with great deals for us to look at. I am extremely happy with the service received and will definitely be booking again with Jade. Thank you Jade.

Jade is the most helpful and efficient travel advisor I have ever come across. I have booked lots of holidays over the years and Jade always find us the best deal and most beautiful places to stay.

Great service from Jade, all connecting flights booked without the hassle for me. Thank you Jade!

Amazing and very knowledgeable. Nothing was an issue. Jade had a solution for all of our requirements. Cannot thank her enough.

Jade Rackley is excellent! Nothing is too much trouble for Jade, she goes above and beyond to find your perfect break! She gets it right everytime. She is pleasant, polite and welcoming, and listens to everything you're looking for in a holiday! She is fabulous and quite 'simply the best'

I will always recommend jade for people looking for holidays, she’s so helpful and nothing is not much. Very grateful to have her as our travel counsellor

Jade has been so helpful with sorting out several holidays for me & my boyfriend. She has taken all the stress away from us and every single time she’s been amazing!!

Jade was fantastic we were recommend by a friend to use her and she was so so helpful booking our Disney trip. Our daughter is disabled and she made sure we will have everything we need so helpful and made it so easy!!

Jade is so helpful and quick to respond to any queries we have. Jade offers a selection of ideas and explains a bit about each idea.

Jade is very supportive, patient and understanding travel counsellor.

Nothing is too much trouble for Jade , we wouldn’t book with anyone else

Excellent service and very prompt sorting out exactly what I wanted.

They were so professional . Nothing was too much trouble. They were so friendly, helpful and so easy to book with. The service was outstanding

Jade was extremely helpful and patient especially as I changed our requirements a few times. Excellent service.

Jade is so approachable and her unique can do attitude just makes booking a dream. She will search and take each request on and keep tweaking it until the right fits found! I used Travel Counsellors previously when my airline went bust, no problems! My booking was re booked before I woke up in the morning, no fee, no hassle. Voted the best during COVID pandemic for their contact and choices it's a no brainer I was going to be coming to jade x thank you

Jade always makes me feel like im her only client, her service is professional and very friendly...

Amazing personalised service. Nothing too much trouble even when I kept looking for different options. Created the perfect package for my family Thank you so much

Very helpful and reliable to make sure booking carried out without the stress and worry about mistakes.

Jade went above and beyond to ensure we booked the exact holiday we wanted. She provided lots of information and double checked things for us even on her day off. Highly recommend Jade for your holiday.

Jade went above and beyond to ensure we booked the exact holiday we wanted. She provided lots of information and double checked things for us even on her day off. Highly recommend Jade for your holiday.

Fantastic offers and prices, nothing was to much for her and she was really friendly and quick

Excellent service from Jade as always, nothing is too much trouble

Jade is super friendly and helpful. She is a professional that knows her stuff! Her communication is top notch and she always replies in good time. Will only book a holiday with Jade from now on and will encourage friends and family to do the same!

Really professional service from Jade. She made it super easy for us to book our holiday and matched a great price. I couldn’t have asked for a quicker and smoother transaction.

Absolutely fantastic, nothing is too much. Jade is on hand to answer questions anytime and goes above and beyond for her clients

Jade Rackley - our travel counsellor, has been incredible. Throughout booking our honeymoon and a trip for our parents, Jade has made everything so easy. She is attentive, caring and quick to respond to any queries that we have. We have already recommended her to our friends and we would definitely book another trip with her and Travel Counsellors again. She takes all the stress out of preparing an itinerary and she is great at suggesting activities and places to stay. We feel that Jade could not have done more for us and we are so grateful.

We always book our holidays with jade, she’s amazing! We decided to cancel our honeymoon due to Covid and jade dealt with everything and help book a UK honeymoon instead! Highly recommend and appreciate her hard work and support

We have booked several holidays through Jade, the help and service we received was first class. If you are looking to book in this country or abroad and want a first class service where nothing is to much too much trouble then we cannot recommend Jade enough.

Jade was super helpful, she listened and exceeded all expectations. She goes above and beyond for her clients. She really knows her destinations and how to personalise every last detail. Highly recommended on all accounts.

Jade is super helpful and knowledgeable on all aspects of our trip. She answered all my questions and made booking with her very easy plus she found us a great deal! Swapping the date to next year due to covid was hassle free too. Will definitely book with her again ??

Lovely personal experience. Have made a new friend.

Absolutely faultless service. Fast responses, honest replies and attention to detail is perfect. No pressure to commit also. Thanks Jade!

Jade is simply the best. Her knowledge of travel is outstanding and she always goes that extra mile to make sure her clients are happy and get exactly what they've asked of her. Nothing is ever too much trouble for Jade, she is always available to answer any questions and strives to make sure your holiday/break is 100% perfect!

Been so helpful the last two years! Always there to help! Highly recommend!

Jade is always so helpful when faced with the many questions I fire at her! I'd continue to use her and recommend her all the time to my friends!

Jade has been our Travel Consultant for a few years now, she keeps us up to date with everything to do with our bookings. Always a very friendly service and nothing is to much trouble. To us using Jade is the extra peace of mind you need when booking a holiday, especially in the current times we live in.

Jade went above and beyond to support and help my needs especially as I was being very fussy…. She reassured me with kindness and understanding. And any silly question I had jade answered them with professionalism. Would highly recommend jade she’s lovely thank you :)

Jade has been amazing in helping and supporting my friend and I to ensure we enjoy every moment of our Norwegian Fjords cruise. We are so looking forward to it next year. Thank you Jade, you have taken the stress and worry away and made the whole process very special. If you are thinking of booking a holiday, book with Jade, you will not be disappointed.

Book your holiday with Jade.. She is amazing!!

Fantastic! Jade has rescheduled our holiday for 13 of us to next year and we didn't loose a penny. Nothing too much trouble. As I said, FANTASTIC!

Jade has and still is being amazing. Nothing is too much trouble. She has made our tailormade holiday perfect, answered all of our questions and done everything we wanted. We will definitely use Jade again. Thank you Jade.

Jade is very friendly and very thorough with every aspect of any booking, she listens to what you want and delivers! Thank you Jade

Jade was extremely helpful, the best kind of customer service someone could ask for. It doesn’t take much to communicate with people but you’ll be surprised how many people just don’t do it. Jade on the other hand kept me updated all the way throughout the process, making booking a holiday with her was mega easy and stress free. Her service is priceless for someone like us where we have really busy schedules.

Jade was and is being fantastic with all my questions and specific request. So helpful! Feel like I would never book another way again! X

I have already recommended Jade to friends and family. She was extremely friendly, professional and prompt with all communications. I am so excited about our trip to Africa in 2021.

Very kind and informative. Answered all questions I had quickly. Thanks Jade! Looking forward to our first family holiday abroad booked with yourself.

Jade was very helpful and came back to me in a short space of time with all the answers to my questions, this was booked over the Christmas holiday period and she was always there helping me.

Jade took all the stress out of booking, found us a great deal and has given the whole family something to really look forward to.

ade is a very friendly lady and was so helpful to me when I needed her help. I will be definitely recommending jade to all my family and friends!!

Brilliant service. Arranged hotels better than expected, all within budget. A superb trip was put together that was exactly what was requested.

Very helpful listened to everything I wanted hopeful found us our perfect holiday

Jade gave me an excellent professional prompt service, nothing was to much trouble. She went above and beyond to help me find the deal to suit my needs. Many thanks Jade.

Jade has been so helpful in helping us to arrange our once in a lifetime holiday to New Zealand. I would recommend Jade to all my family and friends. Thank you Jade

Excellent, always.

Jade went above and beyond to assist us - would definitely use her again

Jade was fantastic as usual and able to help with all my queries

Jade has been amazing and found us exactly what we wanted taking out all the hard work for us!

Jade has helped me find a city break. I had asked for different things and Jade offered several options. Jade has been quick at answering to all of my queries

Worked hard to accommodate my travel requirements and was very pleasant to talk too, would recommend her to family and friends .

It’s always easy booking with Jade, she’s helpful and professional . We’ve just booked our second holiday with her and nothing is too much! Thanks Jade!!

I had to change my holiday due to personal circumstances. Jade was on maternity leave but she still managed to help me change my holiday, I think that is going above and beyond. Thank you Jade

As this was my first package holiday I was extremely nervous and overwhelmed with all the different holidays on the Market. When I was introduced to Jade it lifted a weight off my shoulders and has made holiday hunting a relaxed and enjoyable experience. I have already recommended this company to my friends and family and will definitely be using Jade again in the future.

So easy, friendly and got a good price, and the app covers everything. Will use Jade again definitely

Jade was very quick to add me onto a work London Trip I nearly missed out on. I was so happy with her service as due to her quick response I ended up being able to go with my work colleagues.. London work trip here I come! X

Amazing and professional service from Jade, nothing is too much trouble.

Booked a dream holiday to New York for February next year. I knew before I booked that I wanted to support Jade rather than line the pockets of a large corporation. Arranging it with Jade was also so much easier and I love the reassurance of being able to contact her whenever, even when she is being SuperMum! She was able to find the perfect hotel for me and got it cheaper than the online Travel Agents I had browsed for research. I will certainly be recommending Jade to all my friends and family. Thank you for all your help; you're a diamond x

Excellent service, does everything for you. Just let her know what you do and do not like and she does the rest!

Jade could not do enough for us to make sure our Honeymoon got booked. She worked late in the evenings and at the weekends. Thank you Jade.

Thank you so much Jade for all the hard work you have done to ensure that our trip is going to be fantastic. You are one of the most capable and enthusiastic people I have ever met, lovely personality, very good and very professional. Highly recommended!

Jade is so friendly and energetic about getting you a fantastic trip, holiday or event organised. Very good at tailoring to your specific needs, no matter how many emails and phone calls it takes and how many requests added on, she is always determined to get you exactly what you want and surpasses expectations. Thank you Jade x

Despite being on maternity leave, Jade has worked tirelessly to book us a London trip with Thames River Cruise. We are a large group so have not made it easy for Jade with our varying requests, however she has gone above and beyond to ensure everything has goes smoothly. Jade also sorted a mini break for my Granddaughter and her boyfriend, it was amazing value for money and they both had a fantastic time. I would highly recommend Jade, she always goes the extra mile and give such a personal service. Thank you Jade!

Jade is a very caring and supportive lady. I highly recommend her services and will always ask for her help when booking my holidays. She has recently booked and arranged a trip to London for a group of friends and this was all easily done with no difficulties. Thank you Jade.

Jade goes out of her way to organise your trip, tailor-making to meet your needs. Thank you for all your hard work Jade.

Jade's service level and work ethic is great. I would (and have!) recommend her.

Jade is a pleasant, helpful and efficient Travel Counsellor. This is my second booking with her now, she is very fast with her sourcing and replies to any questions and nothing is ever too much trouble for her.

Jade was fantastic when helping us to book a special getaway for later in the year. She had everything covered from the parking at the airport in London to train tickets for Berlin! She’s brilliant.

Fabulous service and she sorted everything out for our holiday, leaving me nothing to worry about. Thank you Jade.

Cannot recommend enough! So easy and helpful! Jade helped me plan and book a secret, dream trip away for my little girl, hassle free!

Jade is amazing at her job, not only does she find beautiful hotels she keeps well within your budget and answers any queries you have. We will be seeing Jade for all our holidays from now on. Thanks Jade, the countdown is on for October!

Such an easy process to book with Jade. Very helpful and professional I would definitely recommend her!

Jade got me a great holiday and made it so easy for us. No stress for us. We told her what we wanted and she found our holiday.

I am really pleased with the service Jade provides, she always gets me the best deals! 100% recommend!

I always go to Jade for all my holidays, friendly and professional service - I can't recommend enough!

Jade has helped me and my partner book some amazing holidays! Whether it's 2 weeks in Disney World Florida or a week in Tenerife she plans everything to just how we want it. We will always go to Jade rather than any other travel agents because we trust her and our holidays have always been amazing, she adds personal touches and is so friendly. We're going to Mexico soon and Jade recommended the best places to go and booked all of our excursions. She really is a great travel advisor and we would always recommend her to friends and family.

Fantastic service, friendly and helpful. Nothing was too much trouble for Jade. I would definitely recommend her and will be booking with her again soon.

Jade is very efficient & was excellent in finding me a great deal for a night in London with a meal, 5* room in a London hotel near London Bridge with prosecco in room on arrival and all at a very reasonable price. I would definitely use Jade again & recommend her to help with your travel arrangements.

Jade was very helpful and patient as we changed our mind about our destination. Nothing was too much bother.

Jade was very friendly and her approach to my booking was very professional. I have already recommended Jade to my friends and will definitely use her again for future bookings.