Jo is brilliant. She has a lovely style, fun, engaging and professional. She really understands our needs, researches all sorts of options, patient with us and always flexible. Once the trip is booked everything runs like clockwork - not matter how many moving parts. We always set off on our trips with complete confidence. We are delighted to work with Jo and would highly recommend her services to anyone.

Jo has organised a few holidays for our family over the past 15 years or so. And I've had no trouble recommending her to other people. She's very organised and super responsive, and always manages to find just what we need.

Jo has given us a truly personalised service, reflecting our needs and preferences perfectly. She has always responded to our queries in a timely and extremely helpful manner. Highly recommend Jo for her knowledge and excellent service. Thank you

Jo just takes the stress out of organising a holiday and makes it a fun experience, as it should be. By the end you cannot wait to get going on the trip.

Jo always goes above and beyond and finds us some amazing holidays . Thank you Jo!

Jo is brilliant. Very personable, explores all sorts of options, patient as we change our minds and delivers amazing holiday packages. We always book with her given the personal service and attention to detail.

Jo was great, super patient, knowledgeable and very flexible with her guidance and advice.

Jo, is amazing, she is patient while still ensuring we still get the best deals. I love the holidays Jo has designed for our personal travel requirements. Will and have recommended Jo to my family and friends.

Tip top service and attention to detail. Thank you Jo!

Jo has been AMAZING and has created the most fabulous holiday itinerary for our family, she has managed to capture exactly what our perfect trip would look like despite having only just met us. Nothing has been too much trouble and she really went out of her way to get flights, layovers and hotels to match what we wanted! We will definitely be using Jo for many years to come. Absolutely exceptional…. Thank you

What an amazing job Jo does. I cannot recommend her highly enough, and will certainly be telling my friends about her. She is so professional, knowledgeable, thorough, but always so friendly and easy going.

Excellent service. Jo always goes over and beyond. Would recommend TC to anyone and everyone.

As always, Jo has given us perfect service and excellent advice with her usual efficient and cheerful personality.

We always recommend Jo to friends and family! She is brilliant - friendly, knowledgeable, efficient and effective. She’s always very patient when we say ‘That’s too much money, a you find something cheaper?’ And she makes great suggestions regarding additional things to do while on the holiday.

Jo understands what we want from a holiday and always manages to find us the perfect options. We freely recommend her to anyone that will listen! She's fab!!

Jo was brilliant. With our family holiday blown apart by the sale of the villa we have taken every summer for some years, we were at a loss of where to go and what to do on our tight budget. Jo has found a gem, that caters for the age range of our group..85 to 23 years. We are delighted. Thank you so much Jo.

Jo is absolutely amazing! She has booked so many holidays for me , family & friends. I am always recommending her. Jo is the best!

Since our first experience of a major holiday arranged by Jo Osmond, nearly ten years ago, we have always asked Jo to arrange such events for us and have never been disappointed. Everything is always taken care of and all we have to do is enjoy the experiences.

Jo has organised simple holidays, a week in the sun, to multi centre, long haul with every type of transport and they are always fabulous. Her organisation is extraordinary and her customer service exemplary. Wouldn’t use anyone else.

Jo sorted out our holiday, with various changes added or taken away. An absolute pleasure to book our holiday with, thank you.

Jo has been very efficient and helpful at sorting out my first bit of solo travel. She found everything I was after and would recommend.

Jo was amazing - the second time we’ve asked her to help us with an overseas schedule and she never disappoints! She was extremely patient and flexible with us while we procrastinated and changed the schedule …. She never disappoints! Thank you Jo.

Jo has always been incredibly helpful & knowledgeable about how to find the perfect holiday to suit the budget. She goes above and beyond thank you.

Splendid attention to detail, and empathy

Jo is brilliant. She’s kind, friendly and really helpful. We don’t like booking trips without her! A lovely, lovely person who is easy to chat to and understands situations and really tries to help.

Jo always finds amazing holidays, ones that I could never find for myself.

As always, helpful, efficient and organised and goes the extra mile. Thanks again Jo. Amazing service

Jo, is fantastic and used her own experience to ensure we got the best options for our holiday. So looking forward to Sep when we get to enjoy our holiday for real.

Jo Osmond is an amazing; brilliant, patient professional and goes above and beyond to tailor make our holidays. jo’s attention to detail; quality and delivering an excellent service even when faced with changing requests is remarkable

Always prompt and helpful with everything.

Jo has always been very supportive of our ideas and needs and has certainly set up some fantastic breaks, Which is why we are currently looking at two more holidays being booked through her and have also recommended her to a number of friends.

Jo is very helpful indeed and acts very quickly on any requests. Would definitely use her and TC again and recommend to friends.

Jo always finds the right holiday for us. We had a wonderful family holiday this time in Italy. She helped us navigate our way through all the travel restrictions, keeping us up to date with the latest regulations, which seem to change weekly. We will always use her & Travel Counsellors to ensure we have the peace of mind that everything is organised properly. Fabulous service every time!

Very friendly and professional, Jo always manages to source great holidays to meet our requirements and budget.

I wouldn’t book a holiday anywhere without Jo. We have already recommended Jo to anyone and everyone. Jo is outstanding with the attention to detail and knowledge of every country - I don’t know how she does it. Thanks again - I already know we’re going to have a lovely holiday.

Excellent service and planning. I would always recommend Jo to anyone planning a trip.

Excellent service from beginning to end.

Jo Osmond was really helpful when I was having great difficulty completing the ghastly forms. Frankly I would have never got to Majorca if it hadn’t been for her efforts on my behalf.

All additional questions and enquiries answered fully and promptly even over the weekend. Jo was a pleasure to deal with and lifted a huge strain of organising a short trip despite COVID restrictions off our shoulders.

I honestly don’t know what we would do without Jo, our TC. Whether it’s airport parking for a quick business trip or a family ski holiday, somehow she just knows what we like & matches up the perfect solution to our needs. Everything is taken care of so we just need to turn up on the day & enjoy our trip! Thank you Jo.

Very impressed with of only her professionalism but also her friendship and eagerness to please. I have great confidence in her services.

Very efficient and patient and was always flexible.

I regularly tell my friends to book through Jo. It’s always seamless and we have never had anything that she can’t sort out. From my global travelling for 3 months to our honeymoon to now our family holidays. We trust Jo implicitly with our holiday experiences

Bespoke service. I wouldn’t go anywhere else to book my holidays and indeed haven’t for 12 years!

Just great service quick and answered all our questions and understood what I needed.

A very friendly, professional and experienced counsellor in whom I have great confidence. I have no hesitation in recommending her services.

Always extremely helpful. many thanks Jo!

Jo has been helping us for years find the perfect holidays. Recently our requirements changed as we now have a baby but this didn’t phase Jo in finding us the luxury we like but in a family-friendly environment. I don’t know what we would do without Jo!

I have been very impressed with the speed of response and useful Information regarding the destination.

Jo is always 100% reliable and we are very happy to have her helping us arrange our holidays.

Very patient!

I could rate Jo ONE HUNDRED AND TEN and it still wouldn't be enough praise. Jo listens to all my problems regarding travel and all the times I change my mind etc. She is excellent!

Jo is absolutely wonderful. Simply that.....

Amazingly helpful - helped plan our honeymoon making it totally stress free. Thanks Jo!

I have recommended Jo to friends and family who have used her services successfully over the past several years. I will continue to recommend Jo.

Jo is fabulous at organising our holidays from the very first contact to wanting to hear all about it when we come home. I can’t imagine organising a holiday without her!

Nothing is too much trouble and I am a very fussy and demanding customer.

Jo is superb. Always sorts out our requirements efficiently and quickly.

I can't praise your company enough but we all know that a company is only as good as its personnel and in you, travel counsellors have a winner. Thank you for everything you did for me and my children.

Jo was 10++. I would not have got to visit my daughter if Jo was not there to help. Thank you.

First class service from Jo even though she now lives abroad.

Fantastic service. Wouldn't use anyone else!

Helplful, professional and very friendly. Provided lots of choices for me and I feel confident that my trip is in good hands.

Excellent, efficient, friendly service from Jo Osmond every time, wouldn't go anywhere else to book my holiday.

As a very fussy traveller and needing extra attention due to travelling with disabled son, Jo always arranges everything perfectly however many times I change my mind.

Very helpful and accomodating as always! Even while on holiday herself...

Jo Osmond is the most charming, helpful and efficient person we have ever met.

Superbly efficient and knowledgable. Made my business trip and family "add-on" holiday an easy, stress-free experience. Highly recommended.

Jo's help and advice were great! Can't recommend her highly enough.

Took all the angst out of what was a logistically difficult process. Very impressed with every aspect of Jo's help.

Jo is excellent, she has booked many holidays and flights for me and my family.

Always get a great service from Jo - she understands exactly what we are after and is always quick to respond to any enquiry. Have been so pleased over the years that the whole family uses her to arrange their trips.

Jo is someone I can trust to do the best for me. I can't ask anything better.

We already recommend Jo, she is absolutely fabulous to deal with. Your holiday starts the minute you email her.

I always recommend Jo for my Travel needs. She has got to know me over the years and I would be lost without her help. I have no idea how she gets such good deals.

Jo is marvellous. Calm and if in difficulty would sort it out. Always goes the extra mile and thinks of every contingency. Couldn't manage without her.

Jo has been great at finding us a holiday to suit our needs within our budget on very short notice. I would not hesitate to recommend her services!

Jo's patience with my ever ending list of questions, changing my mind and expectations is commendable. I highly recommend her for all travel needs however straight forward or complicated. Thanks Jo

Friendly, helpful advice, I was able to book with confidence.

Fantastic advise and service from Jo as usual ! A great holiday found and booked from our criteria all finalised on a Saturday too which was a relief and above our expectations , thanks Jo.

Jo was really helpful, she took the time to really get to know what we wanted and worked very hard to get the best for us.

Efficient, friendly, very professional and delivered exactly what I wanted.

Unquestionably the very best.

Jo always provides a fabulous service, very swift and she has learned my preferences over the years so it feels very personal. Thank you.

Never has there been such a patient travel organisre than Jo - she puts up with our multiple changes with good cheer. I would never like to use another agent as I trust Jo totally.

Jo arranged our holiday with only a few weeks notice and we had an amazing time. We were included in all decisions regarding hotel, flights and excursions. I have already passed on her details to our son and his girlfriend and will recommend her to friends and we will definitely be asking for her advise and expertise again. Thanks Jo.

Exceptionally helpful, efficient and has always organised great holidays for us and we would recommend highly.

Quick, efficient and friendly as always.

We have asked Jo to help us book our trips for the past few years and she has been nothing short of miraculous and totally efficient and we go on holiday in complete faith with her and her unique service. We have recommended Jo to our friends and family who have all equally experienced her invaluable advice and efficiency. An outstanding service.

Jo is my PA for all matters related to travel. She takes problems off my plate and provides me with solutions reliably and efficiently.

Fast, efficient and great value. Thank you Jo, we always recommend you.

Achieved exactly what we aimed for. Thanks.

Excellent, supportive and timely guidance and action on our Canada holiday. Prompt, efficient and flexible - nothing too much trouble and genuine enthusiasm to help at each stage of our planning. Excellent knowledge of the options available to us and of comparative costs.

Very impressed by the prompt response following ever query. Hard to believe anyone could respond any sooner. Full of advice and suggestions, very easy to chat with.

Jo was so helpful and quick to respond with ideas and suggestions. It took away all of the stress of planning and booking it ourselves and we are so excited to go on our adventure to Croatia!

Jo has been great in helping us put together the holiday of a lifetime! She has extended knowledge of a multitude of destinations - just ask! She was also very patient in waiting for decisions on the itinerary but always very swift at carrying out the bookings. We are grateful and recommend Jo highly!

We always recommend Jo, due to the excellent service she had provided us for many years now! Nothing is ever too much trouble!

Jo is always a pleasure to do business with and has very accurately sensed our preferences. She thinks of the little things we would miss that make our holidays go so smoothly.

I would trust nobody else but Jo with my holiday bookings as she's helpful, knowlegable and above all very patient! If Jo doesn't know the answer she will check with one of her colleagues. If I were stuck abroad I know I could call her & have every confidence that she would sort the matter & get me home. What more could you ask for ?

Jo was very accommodating of a changing schedule, and found the perfect flights.

Wonderfully efficient as always.

Extremely helpful and fantastic service from Jo as usual!

Very friendly and efficient with good knowledge of holiday destination. Jo was very helpful in moving my search forward when I was struggling with making choices. I will definitely use her services again.

We have already recommended Jo to loads of people! Wouldn't be without her easy going nature and her vast wealth of knowledge. Thanks again Jo

Jo always manages to find us the best holiday to suit our needs and most importantly, our budget. Thank you Jo.

Jo has been a great help in pulling our trip together which we will take in Jan 2016. She was highly recommended by a couple of friends whose trip she arranged for them this year. Thank you.

Frankly I was not sure what I wanted and Jo resolved my indecision and enabled "my" plans. Fabulous experience.

Jo has been extremely helpful and we would definitely use Travel Counsellors again. Made things so much easier! Thank you.

First class personal service. Have used Jo twice before and have no problems whatsoever. A very efficient, personable lady who is a joy to deal with.

Very helpful and patient even with fussy customers like us!

Helpful, knowledgeable, friendly and patient!

Amazing! Took away the pain away from researching it and her knowledge of countries and resorts was great - she also had a network to draw on with her colleagues to get their opinions which was valuable. Jo was also incredibly quick to respond with options (within 24 hours at most, sometimes on the same day). Also very patient when plans changed etc. Excellent service - will definitely go back to Jo again.

An excellent, personal and efficient tailor-made service - highly recommended.

Excellent service yet again from Jo, always quick to respond to queries and to make additional suggestions to ensure we get the best out of our holiday! Thank you!

Jo has always taken an idea to go somewhere and turned it into a richer memorable experience by choosing great hotels and adding things to do that we had not thought of.

First class personal service. Have used Jo twice before and have no problems whatsoever. A very efficient, personable lady who is a joy to deal with.

Excellent, very helpful and extremely pleasant. Glad my friend recommended her to me.

The service provided was second to none! We didn't give Jo much notice but she put together the perfect package for us in no time at all. Communication/responses were quick, clear and on point. The support and confirmation e-mails have left us very confident in the travels ahead of us. We're really looking forward to our honeymoon and can't thank Jo enough.

I would like to tell you how efficient, professional and friendly your agent Jo Osmond is. She has organised many trips for us but this latest has been most demanding. She takes over all the planning and the fine details. Jo is a gem and I recommend her to all my friends.

Fantastic, efficient, knowledgeable - what else do you need?

Jo came up with five different quotes for holidays in the Canaries at short notice. She managed to find a flight on the only day we could fly from an airport close to us. She checked out everything I asked such as: the possibility of snorkelling beaches, spa services, checked out possible building work near the apartment and researched testimonials from other clients who'd visited the complex. In short, she left no stone unturned and did far more than I expected. I literally wouldn't have known where to start and wouldn't be going on holiday without her help. Also, she was available to help at unsociable hours and all with a cheerful, friendly manner. I have already sung her praises to my friends and would recommend her to others without hesitation.

Jo is full of good ideas and we feel that we are getting genuine support rather than just being sold to. She is very hard working and we really appreciate her assistance.

I have recommended Jo to a number of friends and family. Her service is superb.

Jo is amazing. We have used her many times and not always for straight forward requests but she always comes up trumps. She also keeps accurate records of passport and ESTA renewal dates. Excellent in every way.

If the answer were 100% then that's what I would mark this company. Nothing is too much trouble & believe me I am the very worst customer at changing her mind. Jo (and Serena) are totally unflappable and I always book through Travel Counsellors - even if I have to pay that little bit more. Total peace of mind that should any hiccoughs occur when I am in transit or at my destination then these girls will sort it for me.

Jo is brilliant and I've already recommended her to many of my friends and family.

Charming, efficient, very reliable, everything you could want in a Travel Counsellor

Very impressed with the friendly, knowledgable service received from Jo. Takes the pressure off holiday planning.

Jo is really excellent. 5 star.

I would score an 11 if there was a box. I really appreciate how professional Jo is and was amazed at how swiftly she sorted me out! I am not a natural holiday person and had dithered for months about where to go. Within four days Jo had nailed my likes and dislikes and narrowed it down to the solution. I am now planning the capsule wardrobe for the trip and enjoying looking forward to it. It is rare I find such pleasing efficiency so yes I would and have already recommended Jo to whoever I have spoken to since.

I always get a first class service from Jo. It is quick and efficient and she is always able to find a holiday that fits my requirements perfectly. I already recommend her to others.

I have already recommended Jo to one or two people and it has only been a week since we booked everything. It's also very likely I'll recommend her to several people in the future, she was very helpful and found outrageously cheap flights that weren't on popular sites like SkyScanner! Very polite and fun to talk to as well, which made the whole experience a lot better.

Jo Osmond is always my first point of contact when planning a holiday or weekend break. Her efficiency, understanding of the brief and cheery personality makes this a most pleasurable experience.

Jo has been great helping organise our trip to Namibia - not an easy one I don't think but she has come up trumps with everything that we wanted - very grateful. Thanks Jo.

I've been so impressed with Jo. She's made my gap year travelling the world so much less stressful and complicated - no question or query is ever too much. She deals with things so professionally and its obvious how much she cares. A joy to speak to on the phone, it's been a pleasure working along side her to plan everything. And on top of that, what's also great is that she regularly keeps in touch to ensure everything is going well! I couldn't recommend her any more highly!

Jo is the most brilliant tour operator I have ever worked with! Her upbeat voice and 'can do' attitude puts her at the top of her game…not least because she delivers what she promises. Service 'with a smile'.

Jo is brilliant. She is incredibly efficient getting back to me on choices, times, dates and prices for holidays. I have used her services for some years and wouldn't go anywhere else. Thank you Jo Osmond for putting together some excellent holidays for me and my family.

Jo is stupendous! Always thinking ahead and covering every angle. She is so 'can do' even when we change our minds for the umpteenth time. I have already recommended her to friends.

I highly rate Jo. She is efficient, professional, trustworthy and very helpful. A credit to the company.

Have previously recommended Jo and would happily do so again. Her service is exemplary.

Fantastic personal service.

Very patient, very responsive without being at all pushy. First time we've used a Travel Counsellor and it has been a very positive experience.

I already have recommended her services to people, in terms of service and satisfaction I've never been disappointed. Also, booking this way removes so much of the hassle normally associated with arranging a holiday or trip.

Extremely helpful and nothing is too much trouble. Jo has a lovely personality but gets on with the job explaining in detail all facts of the holiday without being pushy.

I have used Jo Osmond's services in the past and I have found she efficiently takes all the hard work out of making travel arrangements very quickly and efficiently. I can rely on her completely and the paperwork arrives with an explanatory letter. It is a very stress-free! I certainly would recommend her to my friends.

Jo Osmond was fantastic, and met every request cheerfully and promptly. I'll definitely be using her skills again, and will recommend her to my friends and colleagues.

Incredibly impressed with speed and quality of service provided. Very friendly, but no hard sell. Provided extremely useful advice and suggestions, and would definitely use again.

Great service and Jo even checked up on us on our Delhi trip to alert us to the impending typhoon.

In these days of easy internet access, many people feel they can get the best deal by spending hours searching for themselves. However in my experience, Jo has all the knowledge and contacts to find the best deal to suit my requirements, in a fraction of the time. She always provides enough options, whether it's sourcing a holiday for me and my husband or for me with a group of girlfriends. I've recommended her to several people.

It was a pleasure dealing with Jo when booking my holiday to the Maldives. She is extremely efficient and clearly takes great pride in every detail involved in a holiday. I would definitely contact Jo for future holiday bookings and recommend her to my friends.

We have booked three trips, plus further tickets for specific journeys in the last four months with Jo Osmond and she has been fantastic each time. Always coming back promptly, always offering a range of options and following up on the spot. We're now convinced we couldn't get anywhere without checking with Jo first. Thank you!

Many thanks for your knowledgeble information and industious efforts to provide us with the information to plan our holiday , we are safe in the knowledge that we can rely on your support and assistance in the future .

Jo is brilliant. Nothing is too much trouble, and she always gets to the heart of what you are looking for. Can't recommend her highly enough!

There can often be a prejudice amongst blind people and those who work with them that states that you need somebody who is specially trained to perform any task. Jo Osmond from Travel Counsellors shatters this prejudice. She had booked a family holiday to the United States and had made it the best all-round experience. So I knew that she was good, but didn't realise she was that good. Booking my trip to South America was certainly a challenge, not least because it was very difficult to find a supplier that would take a blind person on the Inca Trail due to health and safety concerns, despite the fact that it had been done before. But Jo refused to give up and found a willing supplier, which meant that my dream was turned into a reality. Jo also managed, with the help of her supplier, to find me a guide in each place that I visited, which was invaluable as it allowed me to travel safely, as well as being able to have the same experience as anyone else. She also facilitated the arrangements of the assistance that I would need for my flights, which took away any unnecessary hassle. The accommodation was great in each destination. I cannot think of a better located hotel than the Mansion Dandi Royal in Buenos Aires, situated in the ancient suburb of San Telmo. It also had a tango school attached to it, meaning that I could the thing for which Argentina is most famous. With Jo comes three qualities; honesty, determination and speed. She has transformed the process of booking a holiday. I have used her for trips since going to South America and would have no hesitation in doing this in the future, as well as recommending her to any friends or family.

For several years now Jo has provided us with an excellent service arranging many different tours and travel arrangements around the world. Her knowledge and experience is first class and she provides totally reliable and trustworthy advice. At last, a true travel professional who can give accurate, unbiased, advice, and get you value for money no matter what your travel needs are.

Jo has been absolutely excellent in helping us go on holiday. A really personal service that goes beyond that which one expects! We have said what we would like to do whether it is a tailor made holiday or flights and she has always delivered of the highest quality, speedily and invariably cheaper than we have been able to secure or very good value for money because she has an innate understanding of what her customers want.

Professional, friendly and extremely helpful. They don't come much better!

Jo sorts everything out, from simple flights & hotel bookings, to more detailed requests! On a USA trip of the East coast she organised flights, hotels, train tickets and excursions we wanted. It took away all the hassle & stress so you can relax and enjoy your break away.

I first used Jo's services booking flights to Samos in May 2009. Pretty straightforward and made the process easy. More recently she has helped with the planning of a 9 week trip to America. Jo was an enormous help providing many many quotes, suggestions and ideas. I really valued her opinion and expertise. I would highly recommend using her services for any travel planning.

Jo Osmond has previously booked our Eurostar for skiing. This year we gave her the challenge of booking our summer holiday for a family of five, with a narrow window, and offering two centres, one to explore and one to relax. She found us a wonderful trip to Morocco, split between Marrakesh and Essouira. AND we had all sorts of extras too - including upgrades at hotels, passes to the lounge at Gatwick etc. Jo is always prompt in answering all our queries, and thorough in her preparation. She also give you an honest opinion on your proposed trip. She is a star!

Jo is always service with a 'virtual' smile! Nothing is too much trouble - when trying to book flights to Cologne on a weekend when everyone in the world was also going to Cologne she happily and efficiently searched out flights and accommodation several times until we were satisfied with the results. Have used Jo (Travel Counsellors) many times and always been delighted with the service and 'smile' received!!

Jo always gives a friendly and efficient service.